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EPN Vol.153 From : EIP Div, Fujifilm / K.Nakada
Date : June 26. 2002
Re : After service procedure for FinePix S2Pro

Dear Sirs,

The after service procedure for FinePix S2Pro is as follows.


(1) If a camera has a malfunction and is sent back from a customer, all of the distributor must examine the
cause of the malfunction.
(2) If the malfunction is caused by a digital processing unit, the distributor must repair the malfunction.
----------(This procedure is the same in consumer digital cameras)
(3) If the malfunction is caused by "Camera body", the distributor must replace the Camera Body by
referring to the service manual.
* See the attached copy for the procedure. This procedure is written in the service manual.
(4) The faulty Camera Body has to be sent to the following address with "Malfunction report C".
As for the "No. of Camera body", see the attached copy where it is stamped.
The Camera body number refers to the date when the body was produced.
(5) If a malfunction camera body arrives at Nikon within one year from the date of the production, Nikon will
repair it free of charge.



Distributor To whom the units will be sent
Fuji Photo Film U.S.A., Inc. Nikon Inc. U.S.A.
Western Regional service manager
Mr. BROCKS
Fuji Photo Film (Europe) GmbH. Nikon GmbH.
Service manager
Mr. J.HOFMANN
[European distributor] Fuji Photo Film (Europe) GmbH.
Fuji Film Ostereich GmbH Mr. Nobuhira
Fujifilm Danmark A/S
Belgian Fuji Agency S.A. *From Fuji Photo Film (Europe) GmbH., the
Fuji Finland Oy Camera Body Repair unit will be sent to Nikon
Fuji Film France S. A. GmbH.
Fuji Film Hellas S. A.
Icephoto
Fujifilm Nederland B.V.
O. N. C. E. A. S. SpA
Axel Johnson
FUJIFILM Portugal LDA
FFES
Fuji Film Sverige AB
Fuji Film Dielsdorf Ltd.
Sinfo Fotografcilik ve Sinemaclik A. S.
Fuji Photo Film(U.K.) Ltd. Nikon GmbH.
Service manager
Mr. J.HOFMANN
Other distributors(*) Fuji Photo Film, Co. Ltd.,
EIP Div.
Ms. Kameyama
(*) Fee for the transportation from a distributor to FTYO should be paid by the distributor.
Fee for the transportation from FTYO to a distributor should be paid by FTYO.
When Fuji distributors have a technical question on the service manual or a technical problem at
repairing, please contact Mr. Suzuki or Mr.Endo (depend on area) of QA dept./ FTYO

Name Fax e-mail Address
Mr.Suzuki [email protected] 13-45, Senzui 3-Chome,
+81 48 462 6989 Asaka-shi, Saitama-ken,
Mr.Endo [email protected] Japan



If you have any questions, please ask us freely.

Yours sincerely,
Malfunction Report