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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F1446
Date: November 18, 2008
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Model: AVR-2809CI, AVR-989
Subject: The symptom/malfunction occurred due to bugs in the MICON
software.
Countermeasure is applicable only upon claim from the customer.
Symptom: 1) When A/V amplifier is connected with "ASD-11R", "iPhone 3G"
cannot output Video signal by "Remote mode".
2) The sound of Center is not emitted when assuming, "Center None" with
Speaker Configuration when "DTS-HD 192kHz 3/0/.1" signal is input.
3) The noise like the metronome occurs from a central channel when "DTS
EXPRESS Band Limited 3/2/.1" stream signal is reproduced.
Solution: We corrected the MICON Software so that the malfunction does not
occur.
MODIFICATION: We will supply the following program files. Therefore, please
install the Writer Software to a PC and update your unit before using Setup Tool,
by means of the Writer Software. (For the update procedures, please refer to the
attached procedures.)
1) The exclusive Writer Software to be installed to the PC.
FWCV_AVR_AVC2809_AVR989_V0071_SETUP.exe
2) An exclusive Writer Software: (The Short Cut of the following Exclusive Writer
Software is created on the Desk-top of the PC, after the installation.)
FWCV_AVR_AVC2809_AVR989_V0071.exe
(The exclusive Writer Software for the AVR-2809 CI/ AVR-989 that was installed
by means of the Installation Software on the above item 1)
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
3) For the update procedures, please refer to the
FWCV_V0071_manual_AVR2809_AVR989.pdf
4) To confirm the version after the update, please refer to the last page of the
FWCV_V0071_manual_AVR2809_AVR989.pdf
The Update Procedures and the Confirmation of the Version after the update:
Serial Number Range:
We will apply the above modification to the production models beginning from the
following serial numbers. (First 5-digits)
AVR-2809 CI 11241 ~
AVR-989 03701 ~
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.