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(Revised Issue 3) (Page.1/3)
Service Bulletin Ref. No.2K3-0018 (B292)
January 8, 2013
Measures against the Full-page Solid Image or the C3200
Subject
Error (Change of the Main Board)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP,
Model l:
FS-C8020MFP
This time, the description with (-->) was revised from the previous information.
The affected serial numbers on the page 2 to 3 were corrected.
The serial numbers of the main PWB were added.
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
Please replace the main board with the new one when the phenomenon described below appears due to main
board failure.
Serial Nos. of the Affected Machines: Please refer to the next page.
Phenomenon
The full-page solid image is output or the C3200 error (Exposure lamp error) occurs when copying.
Cause
When the digital transistor in the CCD power supply circuit on the main board is damaged and the CCD does not
function, the phenomenon described above might occur.
Corrective Measures
The constant of the digital transistor was changed.
Com pati-
Old Part New Part Q'ty bi lity
No. No. No. Description Remarks
Old New Old New
302K394010 302K394011
1 PARTS PWB MAIN ASSY SP 1 1 X O B/W machine *1
2K394010 2K394011
302K394020 302K394021 PARTS PWB MAIN ASSY SP
2 1 1 X O B/W machine *2
2K394020 2K394021 EU
302K094130 302K094131
3 PARTS PWB MAIN ASSY SP 1 1 X O Color machine *1
2K094130 2K094131
302K094140 302K094141 PARTS PWB MAIN ASSY SP
4 1 1 X O Color machine *2
2K094140 2K094141 EU
*1: Other than Europe *2: Europe
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 3) (Page.2/3)
Service Bulletin Ref. No.2K3-0018 (B292)
January 8, 2013
Serial Nos. of the Affected Machines
FS-6030MFP
KDA KDE KDAU UTAX/TA CS KDA220V KMBR
1102K32US0 1102K33NL0 1102K33AS0 1102K33UT0 1102K32CS0 1102K34US0 1102K32BR0
Q6Q1401986 Q6R1401929 Q6S1400142 N6C1400671 N6S1501113 N7T1700090 N8P1400061
KDHK KDID KDSG KDTH (-->) KDKR KDTW KDA (GSA)
1102K33HK0 1102K33ND0 1102K33SG0 1102K33TH0 1102K33KR0 1102K3TTW0 1102K32US1
N931400021 N941400017 N951400110 N961400085 N9R1500558 N9S1400001 NCX1400099
Olivetti KDCN Philcopy
1102K33LV0 1102K33KS0 1102K34PH0
NM9
NCY1400091 NDJ1400465 From the next
production
FS-6025MFP
KDA120V KDE KDAU UTAX/TA CS KDA220V KDBR
1102L32US0 1102L33NL0 1102L33AS0 1102L33UT0 1102L32CS0 1102L34US0 1102L32BR0
N681402865 N691405534 N6A1400187 N6B1401437 N6T1501153 N7U1400125 N8R1500061
KDHK KDID KDSG KDTH KDKR KDTW KDA (GSA)
1102L33HK0 1102L33ND0 1102L33SG0 1102L33TH0 1102L33KR0 1102L3TTW0 1102L32US2
ND2
N971500041 N991400058 N9B1400083 N9D1400081 N9T1500606 N9U1400001 From the next
production
Olivetti KDCN RIYAD Philcopy
1102L33LV0 1102L33KS0 1102L33RY0 1102L34PH0
NMB
ND31400190 NDL1400501 NM31800001 From the next
production
FS-6025MFP/B
KDA120V KDAU KDE UTAX/TA CS KDA220V KDBR
1102L32US1 1102L33AS1 1102L33NL1 1102L33UT1 1102L32CS1 1102L34US1 1102L32BR1
N76 N7V N7W
N751400176 From the next N771400544 N781500192 From the next From the next N8S1500061
production on. production production
KDHK KDID KDSG KDTH (-->) KDCN Philcopy
1102L33HK1 1102L33ND2 1102L33SG1 1102L33TH1 1102L33KS1 1102L34PH1
N98 N9C N9E NMC
From the next N9A1500011 From the next From the next NG91500401 From the next
production production production production
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 3) (Page.3/3)
Service Bulletin 2K3-0018 (B292)
Ref. No.
January 8, 2013
FS-C8025MFP
(-->) KDA120V KDE (-->) KDAU UTAX/TA CS (-->) KDBR KDHK
1102K02US0 1102K03NL0 1102K03AS0 1102K03UT0 1102K02CS0 1102K02BR0 1102K03HK0
Q721400877 Q731401741 Q741400160 N6U1400411 N8B1500435 N8N1500022 NAC1500015
KDA220V (-->) KDKR KDTW KDID KDSG KDTH (-->) KDCN
1102K04US0 1102K03KR0 1102K0TTW0 1102K03ND0 1102K03SG0 1102K03TH0 1102K03KS0
NBD1500020 NCV1400195 NCW1400001 NFP1500021 NFQ1500015 NFR1500015 NG71400081
KDA (GSA) (-->) Olivetti Philcopy
1102K02US1 1102K03LV0 1102K04PH0
NM8
NH51500001 NJM1500201 From the next
production
FS-C8020MFP
(-->)
KDA KDE KDAU CS KDBR KDID
UTAX/TA
1102KZ2US0 1102KZ3NL0 1102KZ3AS0 1102KZ3UT0 1102KZ2CS0 1102KZ2BR0 1102KZ3ND0
N8C
Q6X1401197 Q6Y1502412 Q6Z1400158 N6V1400997 From the next N8Q1500039 NAH1500041
production
KDTH KDKR KDTW KDHK KDSG KDA220V (-->) KDCN
1102KZ3TH0 1102KZ3KR0 1102KZTTW0 1102KZ3HK0 1102KZ3SG0 1102KZ4US0 1102KZ3KS0
NAK1500019 NCZ1400080 ND11400001 NFS1500034 NFT1500028 NFW1500056 NG81400149
KDA (GSA) (-->) Olivetti Philcopy
1102KZ2US1 1102KZ3LV0 1102KZ4PH0
NH8 NMA
From the next NJN1500261 From the next
production on. production
(-->)
Affected Serial Nos. of the New Main PWB
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
KDCN KDTW KDKR Others
From From From From
KT5001402718 KT6001400001 KT7001401414 KG5001323813
FS-C8025MFP, FS-C8020MFP
KDCN KDTW KDKR Others
From From From From
KWP001400302 KWN001400001 KWM001400393 KKU001311444
(The units with 1 or more as the 5th digit of the serial number (K**01*******) and the units after the serial numbers
listed above are all changed.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)