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100 Corporate Drive Mahwah, NJ 07430

Service Bulletin
No. : OST-F1468
Date: December 11, 2008
_____________________________________________________________

Model: DVD-3800BDCI

Subject: Correction of the Firmware.
Countermeasure is applicable only upon claim from the customer.

Symptom: When the video signal is output from the HDMI output and the
Component output by the resolution of "720p/60Hz" and "1080i/50Hz", about
40Pixel at the left of the picture is lacked.

Solution: We corrected the firmware so that no malfunction occurs.
MODIFICATION: We will supply the following program files for updating the
subject models. Therefore, please record each program file on your PC, and
update the unit.

* Program Files to be supplied:

Version after the update: 080926

1) Installation of the "IP FIRMWARE (Updater tool)".
(1) Download "Updater tool" to PC from SDI, and unzip it.
(2) Click "Updater.reg", and PC will install it automatically.

2) Preparing the updating of the IP firmware of the unit.
(1) Please connect the unit to TV (Display) with "Composite video" and "HDMI"
terminals.
(2) Please connect the unit to PC with RS-232C straight cable.
(3) Turn on the power of the unit.
(4) Press the "OPEN/CLOSE" button and remove any Discs.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(5) Press the "OPEN/CLOSE" button and close the Tray.
(6) Press the buttons on the remote controller in the order of "2", "5", "8", "0" and
"CLEAR".
(7) Display indicates the following picture.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(8) Press the "6" button on the remote controller.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
3) Update the IP firmware.
(1) Click "Updater.exe" on PC, and start the Updater firmware.
(2) Select the "UART" of "Target" selection, and press "Search" button.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(3) When the unit confirms the updater, "BOOT-SOI (COM : 1)" indicates the
following picture.

(4) Select "BOOT-SOI (COM: 1)" and press "Browse" button.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(5) Select the folder of "IP FIRMWARE", and press the "Update Firmware"
button.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(6) Wait approx. 7 minute until update the IP firmware completely.

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
(7) Update procedure indicator will be going to "100%", and finish the updating.

(8) Turn off the power of the unit, and pull out RS-232C cable.

4) Confirmation of the version:
(1) Please connect the unit to TV (Display) with "Composite video" and "HDMI"
terminals.
(2) Turn on the power of the unit.
(3) Press the "OPEN/CLOSE" button and remove any Discs.
(4) Press the "OPEN/CLOSE" button and close the Tray. The unit will start
initializing IP ROM automatically. (No picture indication.)
(5) Please wait 3 minutes and more.
(6) Turn off the power of the unit.
(7) Turn on the power of the unit again.
(8) Please confirm a picture on HDMI.
(9) Press the buttons on the remote controller in the order of "1", "2", "3", "4" and
"DISPLAY".
(10) The following "IP Scaler Versions" appears on the GUI.
Model Name > Version > Region > ADSP1/2 Ver. > PLD Ver. > FPGA Ver.> I/P
Scaler Ver. >
I/P Scaler Version : 080926
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Cautions during the updating and initializing IP ROM:
1) Please do not turn off the Power of the unit during the rewriting operation.
2) If you do not watch a picture on HDMI, please try to initialize it again from item
2)-(4).

Serial Number Range:
We will apply the above modification to production models beginning from the
following serial numbers. (Last 5-digits)

23191 ~

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.