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Service Bulletin
SB Number: SB 2HG-010 Creation Date: 03/06/2010
Subject: Recovering from error code F010
FS-1350DN/2020D/3920DN/4020DN/6970DN, FS-C5100DN/
Model:
5200DN/5350DN/5400DN
Phenomenon
Error code F010 may occur due to the failure to install the system firmware.
Solution
Please install the system firmware again as follows:
1. Store the latest system firmware version on the CF card. (USB memory can not be used in this case)
2. Install the firmware using the normal firmware upgrade procedure according to page 1-6-4 of the service manual.
3. Error code F010 may occur, when the firmware download process starts. Please wait for about 30 seconds and
the download will continue. (Do not turn the power OFF)
KMIS Service Department, Kyocera Mita Europe Page 1 of 1 9140 / SB 2HG-010