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Service Bulletin
SB Number: SB 2J2-001 Creation Date: 04/03/2011
Subject: Firmware upgrade (Engine v006.001)
Model: FS-4020DN
Item Contents
Paper jam when printing in Paper jam A4 (*) may occur at the duplex conveying section when printing Prescribe
duplex mode. data in duplex mode.
* The paper can not pass through the duplex jam sensor.
Firmware
Type Program No. Check SUM Version Status Date
SYSTEM 2J0_3000007016 d290 007.016 20/12/2010
ENGINE 2J2_1000006001 a502 006.001 05/01/2011
Classification Entire stock rework In-field modification at next visit X In-field modification by case No modification necessary
Field measure When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
version.
Serial numbers of affected machines
Type Serial number
FS-4020DN Not available
KMIS Service Department, Kyocera Mita Europe Page 1 of 1 B058 / SB 2J2-001