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Canon Bubble Jet Printer S330 Photo
Simplified Manual
QY8-1382-010

1 PRODUCT LIST
2 PRODUCT SPECIFICATIONS
3 ERROR CODE LIST
4 SERVICE MODE
(Test Printing, EEPROM Initialization)
5 EXTERNAL VIEW AND PARTS LIST
6 FLOW CHART FOR JUDGING PRINTERS NORMAL OR DEFECTIVE
7 SERVICE TIP

APPENDIX: SHIPMENT INSPECTION PATTERN PRINT SAMPLE

July 4, 2002
Rev. 01
Canon Inc.
1. PRODUCT LIST
1.1 Printer main units

Product Name Product Code Sales Territory Remarks
Canon Bubble Jet Printer 7611A001AA/BA USA
S 330 7611A002AA/BA CANADA
7611A003AA/BA LATIN(LV)
7611A004AA/BA LATIN(HV)
S330 Photo 7611A005BB EUR
S330 Photo 7611A006BB GER
S330 Photo 7611A007BB FRN
7611A008AA/BA ASIA(HV)
7611A009AA/BA AUST
7611A010AA/BA KRN
S330 Photo 7611A011BB GB
7611A013AA/BA TWN
7611A014AA/BA HK
7611A015AA/BA CHN
7611A016AA/BA AR
Canon Bubble Jet Printer 7611A012AA/BA JPN
BJ S330

1.2 Consumables

Product Name Product Code Remarks
Canon Ink Cartridge 6881A001AA JPN
BCI-24BK 6881A002AA EUR
6881A003AA USA/CAN
6881A004AA ASIA/AUST
Canon Ink Cartridge 6882A001AA JPN
BCI-24CL 6882A002AA EUR
6882A003AA USA/CAN
6882A004AA ASIA/AUST
Canon Ink Cartridge 6881A008AA JPN
BCI-24BK TwinPack 6881A009AA EUR
6881A010AA USA/CAN
6881A011AA ASIA/AUST
Canon Ink Cartridge 6882A008AA JPN
BCI-24CL TwinPack 6882A009AA EUR
6882A010AA USA/CAN
6882A011AA ASIA/AUST

1.3 Changes from BJ S300 / S300

1. Borderless printing
2. Quiet mode Set via printer driver
3. Low acoustic noise level Low noise during paper pick-up operation
4. Improved through-put speed Bk: HS 14ppm / HQ 10.5ppm Color: HS 10ppm / HQ 4.7ppm
5. High quality printing Optimization of dot placement
6. USB2.0 Approved at full speed
7. Detection of remaining ink amount Default ON

Note: For externals, the shape and color of the access cover have been changed, and for internals, for borderless
printing, partial changes such as the platen have been made.
2. Product Specifications

2.1 Specifications
Paper feeding method ASF
Resolution 2400 dpi X 1200 dpi
Print speed Standard Color 4.7ppm (Color throughput pattern)
Monochrome 10.5ppm (Monochrome throughput pattern)
HS Color 10ppm (Color throughput pattern)
Monochrome 14ppm (Monochrome throughput pattern)
Printing direction Bi-directional (automatically adjusted according to print
data, print mode, and print head)
Printing type Borderless printing
Printing width 203.2mm (8 inch)
Interface USB for FS
ASF capacity Plain paper Max. 10mm or less (64 to 105 g/m2 paper)
High resolution paper Max. 80 sheets or less
Glossy photo paper Max. 10 sheets
Photo paper Max. 1 sheet
Super photo paper Max. 10 sheets
Matte photo paper Max. 10 sheets
Glossy film Max. 1 sheet
Transparency Max. 30 sheets or less
Banner paper Max. 1 sheet
T-shirt transfer Max. 1 sheet
Glossy card Max. 20 sheets
Glossy photo card Max. 20 sheets
Postcard Max. 40 sheets
Postcard for inkjet printers Max. 40 sheets
Photo card Max. 20 sheets
Envelope (COM#10, DL-size) Max. 10 sheets
Envelope (European size 4 and 6) Max. 10 sheets
Detection Paper out Available
functions Print head installed Available
Ink out Available
Remaining amount of ink Available
Waste ink amount Available
Cover open Available
Operating sound 45 dB (FINE Mode)
Environmental Operation Temperature 5oC to 35oC (41oF to 95oF)
conditions Humidity 10% to 90%RH (no condensation)
Standby Temperature 0oC to 35oC (32oF to 95oF)
Humidity 5% to 90%RH (no condensation)
Power supply Voltage/frequency AC100V/120V 50/60Hz
Power consumption 30W
Standby 2W
External Paper feed and delivery trays installed 390(W) X 248(D) X 185(H)
dimension Paper feed and delivery trays not installed 390(W) X 553(D) X 301(H)
Weight 3.4Kg (not including print head)
Certification
Electromagnetic radiance VCCI ClassB
Electrical safety Electrical Appliance and Material Control Law

2.2 Product Life

Product life is whichever comes first
5 years, or
5,000 pages of color printing, or
10,000 pages of monochrome printing.
3. ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error code
display, keep the status monitor open.

Error Code Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, whidchever has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed.
5200 Head temperature rise error Replace printer, as it has failed.
5400 Printer temperature rise error Replace printer, as it has failed.
5B00 Waste ink full error Replace printer, as it has failed.
5C00 Purging operation error Replace printer, as it has failed.
6800 EEPROM/NVRAM error Replace printer, as it has failed.
6810 EEPROM print head information error Replace printer, as it has failed.

Operator Call Error
Orange LED
Error Corrective Action
blinks
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.

Service Call Error
Cyclical
blinking Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.
4. SERVICE MODE

Function Procedure Remarks
Manual purging of print head Hold down the RESUME button for 2 seconds or Purging period:
more. (while the printer is powered on). Approx. 60 seconds
Test printing
1) Shipment inspection pattern Press the RESUME button once. Refer to the print sample, *1
ROM version on the next page.
No. of pages fed
Waste ink amount
Destination setting
2) EEPROM information printing Press the RESUME button twice. Refer to the print sample, *2
on the next page.
EEPROM initialization Press the RESUME button 3 times.
Waste ink counter clear Press the RESUME button 4 times.
Destination setting Press the RESUME button 5 times.

1 Shipment inspection pattern printing
a While the printer is powered off, hold down the RESUME button, then press the POWER button.
b When the POWER LED lights up, hold down the POWER button, and press the RESUME button twice.
c Release both the POWER and RESUME buttons, and the service mode is entered.
d Press the RESUME button once.
e Press the POWER button.
==>Shipment inspection pattern will be printed.

2 EEPROM information printing
a While the printer is powered off, hold down the RESUME button, then press the POWER button.
b When the POWER LED lights up, hold down the POWER button, and press the RESUME button twice.
c Release both the POWER and RESUME buttons, and the service mode is entered.
d Press the RESUME button twice.
e Press the POWER button.
==>EEPROM information printing pattern will be printed.

3 Destination setting
a While the printer is powered off, hold down the RESUME button, then press the POWER button.
b When the POWER LED lights up, hold down the POWER button, and press the RESUME button twice.
c Release both the POWER and RESUME buttons, and the service mode is entered.
d Press the RESUME button 5 times.
e Press the POWER button.
f Select the destination by the number of times the RESUME button is pressed. (Overseas: once, Japan: twice)
g Press the POWER button.
==>Destination will be set.
*1 Shipment inspection pattern print sample

EEPROM content can be confirmed by a print of the shipment inspection pattern.

ROM Version
Destination setting
Waste ink amount

S330 P=V 0.00 Destination=00 D=000.0 Page=00000 CH=0000 BK=(000) C=(000)
HeadT Bk=00.0 HeadT C=00.0 EnvT=00.0 FA=00 00 00 MHI=(0000000000) USB=(000000)
PC(A=0000 B=0000 D=0000 E=0000 F=0000 G=0000) Bk=00000 C=00000 M=00000 Y=00000

Black nozzle Cyan nozzle Magenta Yellow nozzle
check pattern check pattern nozzle check check pattern
pattern
GA=OK

Color head alignment value
Black head alignment value
No. of times print head was installed/removed
Print head information
No. pages printed

*2 EEPROM information print sample

S330 P=V0.00 Destination=00 D=000.0 Page=00000 CH=0000 Bk=(000) C=(000)
HeadT Bk=00.0 HeadT C=00.0 EnvT=00.0 FA=00 00 00 MHI=(0000000000) USB(000000)
PC(A=0000 B=0000 D=0000 E=0000 F=0000 G=0000) Bk=00000 C=00000 M=00000 Y=00000
WP=0000 IC(Bk=0 C=0 M=0 Y=0)
ER(TIME=No_Setting ER0=0000 ER1=0000 ER2=0000 ER3=0000)
TotalINK(Bk=00000000 C=0000000 M=00000000 Y=00000000)
DotCouuntReset Level01(Bk=0000 Cl=0000 NO=0000) Level23(Bk=0000 Cl=0000 NO=0000)
UR(A:Bk_EO=000 B:C_EO=000 C:M_EO=000(Y_EO=000)D:BkBi=000 E:ClBi=000 F:BkCl=000)
FirstSetTime=2001/01/01 00:00 PowerON=00000 PowerOFF=00000
Media(Plain=00000 HR=00000 GP=00000 Card=00000)

Main EEPROM Head Information (USED)
ID=001
Pth(Bk=000 CL=000)
DI(Bk=000 CL=000)
IL(Bk=000) C=000 M=000 Y=000)
Regi(BkC1=0000 Bk_EO=0000 C_EO=0000 M_EO=0000 Y_MO=0000

Head EEPROM Head Information (UNUSED)
V000
SN=00000-00000
LN(00 00 00 00 00 00 00)
Pth(Bk=000 CL=000)
DI(Bk=000 CL=000)
IL(Bk=000) C=000 M=000 Y=000)
Regi(BkC1=0000 Bk_EO=0000 C_EO=0000 M_EO=0000 Y_MO=0000
NG(Bk=000 C=000 M=000 Y=000)

S330=Model name Bk, C, M, Y=Ink consumption
P=ROM version installed in the printer WP=No. of times wiping has been performed
Destination=Destination IC=Amount of each ink remaining / Sponge distinction flag
D=Waste ink count ER=Latest time of no error
Page=No. of pages printed TotalINK=Ink consumption (No. of dot counted)
CH=No. of times the print head has been installed/removed DotCountReset =Dot count reset of error level
Bk, C=Bi-directional head alignment value UR=Head alignment by user
HeadT=Head temperature FirstSetTime=Installation date
EnvT=Thermistor, internal temperature PowerON/OFF=No. of times the printer has been powered on/off
FA=Factory process inspection information Media=No. of pages printed by print media
MHI=Print head information Plain=Plain paper
USB=USB serial number HR=High resolution paper
PC=No. of times each purging operation has been performed GP=Glossy paper
A=Manual / 5-day timer / dot counter purging Card=Postcard
B=Long timer purging (6 months)
D=Purging per ink cartridge replacement
E=Long timer purging (14 days)
F=Purging per print head replacement
G=Refreshing
5. EXTERNAL VIEW AND PARTS LIST

Parts List
Key Part Number Rank Q'ty Description Remark
1 QA4-0289-000 1 PAPER SUPPORT
2 QA4-0206-000 1 OUTPUT TRAY
3 QF4-0129-000 1 FRONT COVER, W/O MODEL NAME PLATE
4 QG4-0031-000 1 UPPER COVER UNIT, WITH BUTTON
5 QG4-0250-000 1 BOTTOM COVER UNIT, WITH FEET
6 QG4-0245-000 1 ASF UNIT
7 QG2-3290-000 1 DC CONNECTOR ASS'Y, WITH CABLE
8 QG2-3429-000 1 LOGIC BOARD ASS'Y
- QA4-0304-000 1 ABSORBER, INK for PLATEN

(For screws and power cords, refer to the list below.)
Part Number Q'ty Description Remark
XB1-2300-607 4 SCREW, BH3x6(S) for LOGIC BOARD and POWER SUPPLY GND
XB4-7300-809 1 SCREW, TAP TIGHT, BINDING HEAD for POWER SUPPLY/BOTTOM COVER
XB6-7300-607 2 SCREW, TP, M3x6 for ASF UNIT
XA9-1137-000 2 PRINT UNIT for PRINT UNIT/BOTTOM COVER

AC ADAPTER
Part Number Q'ty Description Remark
QH3-3542-000 1 AC ADAPTER 100-120V USA,CAN,JP
QH3-3543-000 1 AC ADAPTER 220-240VV EUR
QH3-3539-000 1 AC ADAPTER 220-240VV CHN,ASA HV,AUS
QH3-3545-000 1 AC ADAPTER 220-240VV KR
QH3-3541-000 1 AC ADAPTER 100-120V TW

Part Number Q'ty Description Remark
WT3-5131-000 1 POWER CORD LV
WT3-5132-000 1 POWER CORD EUR
WT3-5133-000 1 POWER CORD AUST
WT3-5122-000 1 POWER CORD JPN
WT3-5135-000 1 POWER CORD CHN
WT3-5137-000 1 POWER CORD UK
6. FLOW CHART FOR JUDGING PRINTERS NORMAL OR DEFECTIVE

Printer Check Procedure

Power on the printer

No
Operating sound
from CR/LF motor?

Yes

Open front cover

Carriage No
move to head replacement
position?

Yes
Install print head, and
close front cover

Is purging performed? No
(Confirm by sound.)

Yes
Print shipment *For printing method, refer to 4. SERVICE MODE.

inspection pattern
(See the attachment.)
1. Non-ejection of ink: Yes -> Fail
No 2. Top of form: Printed outside the paper -> Fail
OK? 3. Straight lines: Partially missing -> Fail
4. Gray area: Black or white streaks-> Fail
Yes Replace print head, and
reprint the print pattern

No
OK?

Yes

No
Is waste ink counter 10%
or less?

Yes

Connect PC and SUB

No
Is printing possible?

Yes

Normal Defective

< Precaution with refurbishment of normal products >
When refurbishing normal products, be sure to set the flag for purging at arrival by following the EEPROM initialization
procedure in 4. SERVICE MODE. The flag is set by performing EEPROM initialization. Thereafter, unplug the power
cable, and do not pe
7. Service Tip
7.1 Print Head Replacement Method

In User Mode: Open the front cover, and hold down the RESUME button for 3 seconds, and the carriage will
move to the center position for print head replacement. (In the User Mode, after the initial print
head installation, the carriage stops only at the ink cartridge replacement position, to the left
of the print head replacement position.)

In Service Mode: Open the front cover. The print head will move to the center position.

< Print Head Replacement Procedure in User Mode >
APPENDIX: SHIPMENT INSPECTION PATTERN
Check Item 1 (Non-ejention of ink): Whole Print

Check Item 2 (Top of form)

S330 P = Vxxx Destination = xx D = xxxx Page = 00000 CH = xxxx Bk = ( xx ) C = ( xx
) HeadT Bk = xxx HeadT C = xxx EnvT = xxx FA = xx xx xx MHI = ( xxxxxxxxxx )
USB = ( xxxxxx ) PC ( A = xxxx B = xxxx D = xxxx E = xxxx F = xxxx G = xxxx )
Bk = xxxxx C = xxxxx M = xxxxx Y = xxxxx

Check Item 3 GA =
(Straight lines) xx

Gradation printing

Check Item 4 Check Item 4
(Gray area) (Gray area)

Paper Size: A4