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Service Bulletin Ref. No. 2H9-0035 (C331)
[Service Information] December 14, 2012
Measures against the Vertical Color Line(s) When Scanning
Subject
from the DP
FS-1028MFP, FS-1028MFP/DP, FS-1128MFP, FS-1128MFP/SP,
FS-1030MFP/DP, FS-1130MFP, FS-1130MFP/SP,
Model FS-1035MFP/DP, FS-1035MFP/SP, FS-1135MFP, l:
FS-1135MFP/SP, FS-1124MFP, FS-3040MFP, FS-3140MFP,
FS-3040MFP+, FS-3140MFP+, FS-3540MFP, FS-3640MFP
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measures:
Please affix the SHEET GLASS (No.1) when vertical color line appears.
(After cleaning the affixing part on the DP slit glass with alcohol, please affix it without bending according to
the alignment.)
Serial Nos. of the Affected Machines:
Since the affected part is a service part, serial number information will not be available.
Topic
As the measures against the random vertical color lines on output when original was scanned in the color mode
from DP-110, DP-120 or the standard DP, the SHEET GLASS (No.1) to be affixed to the DP scanning section of the
main unit was newly registered as service part.
* Please refer to the Service Bulletin SB-2H9-0024-A398 also.
Measures
Vertical color line(s) might appear if dust, etc. enters between the DP slit glass and original and is scanned by the
CCD sensor. By affixing the SHEET GLASS, the dust on the original can be cleaned.
Vertical color line
Paper Paper
feeding feeding
direction direction
Alignment
SHEET GLASS (No.1)
Round shape of
Align to stopper. SHEET GLASS
Align to stopper.
Com pati-
Old Part New Part Q'ty bi lity
No. No. No. Description Remarks
Old New Old New
303LJ02280
1 ------------ SHEET GLASS - 1 - O
3LJ02280
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)