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Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
Firmware Upgrade (Main, MMI, Optional Language, FAX), DVD-
ROM Upgrade (Ver. 2.3) and New Leaflet
Subject FS-C2526MFP_FS-C2626MFP_v.06.00.0020_(2012-07-06)
FS-C2026MFP+_FS-C2126MFP+_v.05.00.0010_(2012-07-06)
FS-3540MFP_FS-3640MFP_v06.00.0020_(2012-06-22)
FS-3040MFP+_FS-3140MFP+_v.05.00.0020_(2012-06-20)
FS-C2526MFP, FS-C2626MFP, FS-C2026MFP+,
Model FS-C2126MFP+, FS-3540MFP, FS-3640MFP, FS-3040MFP+, l:
FS-3140MFP+
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
When the problems described below occur, please upgrade the firmware to the latest version.
Serial Nos. of the Affected Machines: Planned from the September 2012* production
*The above is the plan at the present moment. Please note that this information is subject to change.
Topic
The firmware and the DVD-ROM were upgraded as follows.
Content of Changes
The Main, MMI, optional language, FAX firmware and the DVD-ROM were upgraded. Also, a leaflet was added to
support Mexican oficio size.
GH: FS-C2526MFP, FS-C2626MFP GL: FS-C2026MFP+, FS-C2126MFP+
CH: FS-3540MFP, FS-3640MFP CL: FS-3040MFP+, FS-3140MFP+
No. Item Details CTL GH GL CH CL
Support of Mexican The Mexican Oficio size is now supported.
1 X X X X
Oficio
2 HyPAS API support The HyPAS-Embedded extended API features were added. X - X -
SCM card reader The ID card reader (SCM SCL011) is now supported.
3 X - X -
support
KYOcapture support The continuous scanning of a large amount of originals is now
supported.
4 X - X -
To meet the KYOcapture's functional requirements of the
continuous scan of 200 pages
Change of the Print The initial value of the Coverage display on the service status
5 Coverage setting for page in U285 was changed for UTAX/TA. X X X X
UTAX/TA OFF (not display) ON (display)
Support for the The change was made so that the standards of the FAX
6 certification of Mexican certification test of Mexican Fax line will be met. 589935 X X X X
Fax line standards 589937
Regarding other changes, please refer to the next pages.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/6)
Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
Check Status Current
Type Program No. Ver. Remark
SUM Date Ver.
MAIN 2M8_2F00006013 - 006.013 2012/7/6 004.006 FS-C2526MFP <-New upgrade
MAIN 2M9_2F00006013 - 006.013 2012/7/6 004.006 FS-C2626MFP <-New upgrade
MMI 2M8_7000006010 - 006.010 - 005.001 <-New upgrade
ENGINE 2KW_1000012004 AEF1 012.004 - -
SCANNER 2M9_1200003001 - 003.001 - -
Optional Language 2M8_81BR001011 - 001.011 - 001.008 Brazilian Portuguese <-New upgrade
FAX BOOT APL 2KX_5500008003 - 008.003 - 007.001 <-New upgrade
For the KD sales companies, it is possible to download firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
Ver. Current Ver. Remark
Kyocera Product Library 2.3 2.2
Check Status Current
Type Program No. Ver. Remark
SUM Date Ver.
MAIN 2MA_2F00005010 - 005.010 2012/7/6 004.007 FS-C2026MFP+ <-New upgrade
MAIN 2MB_2F00005010 - 005.010 2012/7/6 004.007 FS-C2126MFP+ <-New upgrade
ENGINE 2KW_1000012004 AEF1 012.004 - -
SCANNER 2MB_1200002001 7411 002.001 - -
Optional
2KX_81BR001019 - 001.019 - 001.017 Brazilian Portuguese <-New upgrade
Language
Optional
2KX_81KR001017 - 001.017 - 001.015 Korean <-New upgrade
Language
Optional
2KX_81TW001016 - 001.016 - 001.014 Traditional Chinese <-New upgrade
Language
Optional
2KX_81CN001014 - 001.014 - 001.012 Simplified Chinese <-New upgrade
Language
FAX BOOT APL 2KX_5500008003 - 008.003 - 007.001 Except KDCN <-New upgrade
FAX BOOT APL 2KX_5700Z08003 - Z08.003 - Z06.001 For KDCN <-New upgrade
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.3/6)
Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
Check Status Current
Type Program No. Ver. Remark
SUM Date Version
MAIN 2MC_2F00006010 - 006.010 2012/6/22 004.004 FS-3540MFP <-New upgrade
MAIN 2MD_2F00006010 - 006.010 2012/6/22 004.004 FS-3640MFP <-New upgrade
MMI 2MC_7000006010 - 006.010 - 005.001 <-New upgrade
ENGINE 2MC_1000004002 72B6 004.002 - -
SCANNER 2MC_1200003001 - 003.001 - -
Optional Brazilian
2MC_81BR001011 - 001.011 - 001.008 <-New upgrade
Language Portuguese
FAX BOOT APL 2KX_5500008003 - 008.003 - 007.001 <-New upgrade
Check Status Current
Type Program No. Ver. Remark
SUM Date Ver.
MAIN 2MF_2F00005006 - 005.006 2012/6/20 004.002 FS-3040MFP+ <-New upgrade
MAIN 2MG_2F00005006 - 005.006 2012/6/20 004.002 FS-3140MFP+ <-New upgrade
ENGINE 2LW_1000006002 99C6 006.002 - -
SCANNER 2MG_1200001015 - 001.015 - -
Optional Brazilian
2LW_81BR001018 - 001.018 - 001.017 <-New upgrade
Language Portuguese
Optional
2LW_81KR001016 - 001.016 - 001.015 Korean <-New upgrade
Language
Optional
2LW_81TW001014 - 001.014 - 001.013 Traditional Chinese <-New upgrade
Language
Optional
2LW_81CN001014 - 001.014 - 001.013 Simplified Chinese <-New upgrade
Language
FAX BOOT/APL 2H9_5500009002 - 009.002 - 008.001 Except KDCN <-New upgrade
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.4/6)
Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
No
Item Details CTL GH GL CH CL
.
7 Measure against the CF TF-12-005 X - X -
The CF error might appear if fax data was sent after the
KMA-D-
error when the FAX FAX TX confirmation report was set to ON. Therefore, 1202-07
transmission result report is this was corrected. (F248, F615 etc)
ON (F248, F615 etc.)
8 Measures against the The total sum of the Account ID Total and the total TO-11-023 X X X X
KMTW-SQ-
different sum of the shown at the "All Accounts" as the last column of the 11-0408
department management ACCOUNT.REPORT might be different when printing
report from the total value of the ACCOUNT.REPORT. Therefore, this was corrected.
each sector
9 Measures against F000, If the receiving buffer size is smaller than the receiving TO-11-040 X - X -
KMA-
F245 and F248 data size, unnecessary data was written and an error CID472368
might occur due to the problem with network treatment
(May result in an error of the ASIC. Therefore, the receiving buffer was
without printing operations.) expanded.
10 Measures against SMTP When sending SMTP while logging in with HyPAS, TO-11-055 X - X -
HyP-
Sender address error at user's mail address might not be changed to Sender. KME110908
HyPAS login Therefore, this was corrected.
11 Measures against the When closing the application DMS Link, closing display TO-11-074 X - X -
KMA-D-
failures with the application remained and it was not closed. Therefore, this was 1110-14
DMS Link corrected.
12 Measures against 2101 and When sending data to SMB with Umlaut(s) in the TO-11-093 X X X X
#1365954
1102 errors when sending to username and password, 2101 and 1102 errors might
SMB occur. Therefore, this was corrected.
13 Measures against F349 TO-12-006 X - X -
F349 error might occur at the user who uses USB Card
#1372608
when using USB Card Reader (KCE3). Therefore, this was corrected.
Reader (KCE3)
14 Measures against F349 in The F349 error might appear when logging out the TO-12-024 X - X -
#1400972
use of Equitrac Equitrac during a large volume copy. Therefore, this was
corrected.
15 Measures against the output The report prints such as the status pages were printed TO-12-025 X X X X
KMA-D-
report error from the default paper tray instead of A4/letter size. 1201-07
This is a phenomenon only Therefore, this was changed so that it would be printed
for a "color machine with on A4/Letter size.
overseas specifications."
16 Measures against KPDL If printing certain KPDL data (PS2), KPDL error TP-090151 X - X -
errors occurred. Therefore, this was corrected.
17 Measures against the lockup When calling a certain macro data, the system might TP-090317 X - X -
NP-Z09066
with specific macro data lock up while "Processing" is displayed. Therefore, this
was corrected.
18 Measures against the The KPDL error occurred when printing a certain PDF TP-10-203 X - X -
NP-Z10068
failures with PDF direct print data (Error Name: /syntaxerror). Therefore, this was
corrected.
19 Support of F248 for specific ------------------ TP-11-219 X - X X
#1348595
data print
20 Measures against the print Characters might be replaced with other ones when TP-11-238 X - X -
UT-S11-045
failure with AS-400 printed from the AS-400. Therefore, this was corrected.
21 Measures against mal- Characters might be replaced with other ones when TP-11-247 X - X -
#1362760
function of print with specific printed from the AS-400. Therefore, this was corrected.
file
22 Measures against the color When the color mode was set in the HyPAS application TP-11-248 X - X -
mode default setting failure at login, the setting might not return to the default setting
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.5/6)
Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
No
Item Details CTL GH GL CH CL
.
after logout. Therefore, this was corrected.
23 Measures against PDF When specific PDF files were directly printed, the fonts TP-11-251 X X X X
#1355985
direct print error were not correctly printed. Therefore, this was corrected.
24 Measures against the PCL TP-11-281 X - X -
The print result of the PCL data from the user system
#1378617
printing error in the output might turn out to be abnormal. Therefore, this was
data from the user system corrected.
- Different font
- A part of the characters was rotated to 90 degrees.
25 Measures against the macro TP-12-015 X - X -
The macro to be reduced in an image was not reduced.
NP-Z12004
form failure Therefore, this was corrected.
26 Measures against PDF When specific PDF files were directly printed, some TP-12-046 X X X X
#1419314
direct print error fonts were not correctly printed. Therefore this was
corrected.
27 Measures against the When printing certain data, CF248 appeared. Therefore TP-12-073 X - - -
#1434133
system error (CF248) this was corrected.
28 Measures against CF245 TS-10-002 X - X -
CF245 might occur while scanning from DP when
when reading DP sending E-mail or PDF. Therefore, this was corrected.
29 Measures against the Unsupported [Print Density] was displayed on [Media TO-12-002 - - - X
#1387794
display of unsupported items Type Set.] on the menu map. Therefore, this was
in the menu map corrected.
30 Measures against the print When the macro was called while executing the same TP-090236 - - - X
KMA_ID_39
failure with certain data from macro, the macro did not properly function. Therefore, 7942
main system this was corrected.
31 Measures against the TP-11-264 - - - X
When PCL data includes "!", unexpected page break LWIK-15691
erroneous process of PCL
might be inserted. Therefore, this was corrected.
data
32 Measures against the busy If transmitting after answering an incoming call at auto FAX 590251 X X X -
state at auto switching switching FAX/TEL, the line became busy. Therefore,
FAX/TEL this was corrected.
33 Measures against the FAX 589369 X X X -
If repeatedly sending and receiving a FAX, F14A and
F14A/F14C when repeating
F14C might occur. Therefore, this was corrected.
the send and receive of FAX
34 Measures against the busy While dialing with the Pulse dial settings, if the handset FAX 643181 X X X -
line status when picking up (off-hook) was picked up while pressing the on-hook
the receiver during dialing keys on the operation panel after entering the dial, the
line might not be turned OFF even though the handset
(on-hook) was hung up. Therefore, this was corrected.
While pushing the on-hook keys on the operation
panel, or picking up and hanging up the handset, the
line will be turned OFF.
For the situation described above (in case of picking up
the handset), the dialed number will not be correctly
sent and the line will be busy. In this case, please
redial.
35 Measures against the In case of certain capacity of data, communications FAX 638219 X X X -
communications error during error might occur during remote diagnosis (request
remote diagnostics memory dump). Therefore, this was corrected.
If trying to print document of polling box or of F code
box during the remote diagnosis (request memory
dump), F14D might occur. Therefore, this was corrected.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.6/6)
Service Bulletin Ref. No. 2M8-0013 (C253)
October 3, 2012
No. Item Details CTL GH GL CH CL
1 Support of the Mexican The Mexican Oficio size is now supported. X X X X
Oficio size
2 Upgrade of the KX Printer Driver (Generic) 5.1.1405e2 X X X X
Driver/Utility KX Printer Driver 5.3.1520
KX (XPS) Driver 1.2.2419
PCL Mini Driver (Generic) 4.1
PCL Mini Driver 1.1
KPDL Mini Driver (Generic Overseas) 8.1112 [12-15-
2011]
KPDL Mini Driver (Generic Japanese) 8.1112 [2011-12-
15]
KPDL Mini Driver (Overseas) 8.1205 [05-08-2012]
KPDL Mini Driver (Japanese) 8.1205 [2012-05-08]
Novell NDPS 5.3.1520
KYOCERA Net Viewer 5.3.2728
KYOCERA Net Direct Print 2.4.2426
Network FAX Driver 3.8.2701
TWAIN Driver 2.0.1707
WIA Driver (Network) 2.0.1709
WIA Driver (USB) 1.4.4205
Quick Setup 2.0.7
File Management Utility 2.0.1410
MAC PPD (Overseas) 8.1205 [05-08-2012]
MAC PPD (Japanese) 8.1205 [2012-05-08]
1 Support of the Mexican The Mexican Oficio size is now supported.
X X X X
Oficio size
2 User's Guide Auto drum refresh - - X X
Corrections of the errors Incorrect) No setting: No auto drum refreshment.
Correct) Short: Shorten the time for auto drum refresh.
3 User's Guide for The historical number of sent/received FAX on the touch X - X -
FAX/Quick Guide panel machine was corrected.
Correction of the errors
Incorrect) 100 cases Correct) 50 cases
4 Change of the software The names of the software described in the User's X X X X
names Guide on the DVD were revised.
KYOCERA Net Viewer KMnet Viewer
KYOCERA Net Direct Print KM-NET for Direct Printing
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)