Text preview for : T28_Repair_flow.pdf part of Ericsson T28 Repair flow . Rare and Ancient Equipment Ericsson Mobile Phones ERICSSON T28 ERICSSON T28 3 T28_Repair_flow.pdf
Back to : T28_Repair_flow.pdf | Home
Scrap, General
Scrap process, general description all levels
1 Abstract
The description intend to clarify why units not fulfilling repair demands, is not
accepted in warranty or in normal repair process.
Service Centres not certified to scrap Ericsson products are recommended to send
the unit to assigned address according to Local Company directive.
Please note that only centres certified for the scrap process can execute the physical
scrap.
1.1 Table of Contents
1 Abstract ............................................................................................. 1
1.1 Table of Contents ............................................................................ 1
2 General process ................................................................................. 2
2.1 In warranty repairs ........................................................................ 2
2.2 Out of warranty repairs (but still in warranty time period) .... 2
2.3 Rejected repair ............................................................................... 3
2.4 General process flow ...................................................................... 3
3 Terms of reference ............................................................................ 4
3.1 Misuse .............................................................................................. 4
3.2 Reoair concept limitations ............................................................. 4
3.3 Other ................................................................................................ 5
4 Definitions .......................................................................................... 6
4.1 Misuse .............................................................................................. 6
4.1.1 Water / Liquid damage ....................................................................... 6
4.1.2 Mechanical damage ............................................................................ 6
4.1.3 Warranty seal broken .......................................................................... 6
4.1.4 Unauthorised repair ............................................................................. 6
4.1.5 Tampered ............................................................................................ 7
4.2 Repair concept limitations ............................................................. 7
4.2.1 Not supported part .............................................................................. 7
4.2.2 Sim-lock .............................................................................................. 7
4.3 Other ................................................................................................ 8
4.3.1 Missing label ....................................................................................... 8
4.3.1.1 Type Label ............................................................................. 8
4.3.1.2 PBA Label .............................................................................. 8
4.3.2 IMEI mis match .................................................................................. 8
4.3.3 Moist ................................................................................................... 8
4.3.4 Repair failed ........................................................................................ 8
4.3.5 Epidemically failure ............................................................................ 9
5 Instructions for judgements ........................................................... 10
00021-1/FEA 209 544
Scrap, General
2 General process
To be able to understand when to scrap it is necessary to explain where in the repair
process SCRAP occurs. Below is a short simplified overview of the basic repair
process and where the Scrap-process fit in.
Basically three scenarios occur; see below (2.1, 2.2, 2.3)
2.1 In warranty repairs
The customer has not voided the warranty and the unit is in warranty time frame. In
this process a customer will not encounter demands for any cost for the repair. In
this case a scrap cause can occur in the following cases.