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Service Bulletin Ref. No. 2J5-0013 (B190)
June 30, 2011
Firmware Upgrade (Engine: Ver.006.002)
Subject
FS-6970DN_v4.00.0020_(2010-12-24)
Model FS-6970DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details CTL. FW
1 Measure against the gray The gray background might appear when refilling toner. 566027 ENGINE
background The margin for gray background was improved by regulating the
amount of refilled toner when the toner is installed after [Replace
toner] or [Low toner] was displayed.
2 Measure against the The SC6000 (Fuser heater error) might be mistakenly detected. 566075 ENGINE
misdetection of the Therefore, the condition for detection was changed.
SC6000 error (Fuser The time below was changed from 5 sec. to 15 sec.:
heater error) heater ON during printing>
The following change has been implemented since this engine firmware. Please explain it to the users.
The toner container once showed cannot be reused even if reinstalling it into the machine.
Please replace it with a new toner container.
Check
Program No. Ver. Status Date Current Ver. Remark
SUM
SYSTEM 2J5_3000004003 68fa 004.003 2010/12/24 003.009 - -
ENGINE 2J5_1000006002 8B90 006.002 2011/6/8 005.001 - New upgrade
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware if the phenomenon described above arises.
Also, please explain the users the content of above.
Serial Nos. of the Affected Machines: Planned from June 2011* production
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)