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Trouble Shooting Guide Repair
Instruction Mechanical/4/000 21-1/FEA 209 544/123, Mechanical



Trouble Shooting Guide, Mechanical
Applicable for W880i, W888c

Contents
1 General ................................................................................................................................. 2
Service functions in the software ................................................................................... 3
Misuse and other no warranty issues ............................................................................ 4
2 Power Problems.................................................................................................................... 6
3 Network/Signal Problems...................................................................................................... 8
4 Audio Problems..................................................................................................................... 9
Receiver:........................................................................................................................ 9
Rear Speaker:.............................................................................................................. 11
Microphone: ................................................................................................................. 13
5 Key Problems...................................................................................................................... 14
Keypad:........................................................................................................................ 14
Volume key: ................................................................................................................. 15
Camera key ................................................................................................................. 16
Music Key .................................................................................................................... 16
6 Display Problems ................................................................................................................ 18
7 Illumination Problems.......................................................................................................... 20
Keypad Illumination: The entire keypad will not illuminate ......................................... 20
Keypad Illumination: A portion of the keypad does not illuminate ............................. 20
Display Illumination:..................................................................................................... 21
8 Alert Problems..................................................................................................................... 22
Vibrator: ....................................................................................................................... 22
Rear speaker: .............................................................................................................. 22
9 Charging/Capacity Problems .............................................................................................. 24
10 SIM Problems...................................................................................................................... 25
11 Data Transfer Problems using a Data Cable ...................................................................... 26
12 Hands-Free Problems ......................................................................................................... 26
13 Rear Camera Problems ...................................................................................................... 27
14 Video Call Camera Problems (W880 Only)......................................................................... 29
15 Bluetooth Problems............................................................................................................. 31
State: Released 5 1003-4442
Company Internal