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CONFIDENTIAL Service & Analysis Center Europe
Training Team




version 2.0 / 31.01.2000 Page 1 of 37
CONFIDENTIAL Service & Analysis Center Europe
Training Team

Introduction

IMPORTANT:
This document is intended for use by authorised NOKIA service centers only.


The purpose of this document is to provide some further service information for NOKIA 3210 phones.
It contains a lot of collected tips and hints, to find failures and repair solutions easily.
It will also give support to the inexperienced technicians.
Saving process time and improving the repair quality is the aim of using this document.
We have build it up based on fault symptoms (listed in "Contents") followed by detailed description for further
analysis.
It is to be used additionally to the service manual and other service information
like Service Bulletins, for that reason it doesn't contain any circuit descriptions or schematics.

All measurements are made using following equipment:


Nokia repair SW : WinTesla Version 6.10
DLL version : NSE8/9 version 241.05.00
Nokia Module Jig : MJS-13
Digital multimeter : Fluke 73
Oscilloscope : Hitachi V-1565; Fluke PM 3380A
Spectrum Analyzer : Advantest R3361C with an analogue probe
RF-Generator / : Rohde & Schwarz CMD 53
GSM Tester


While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors
are found by the reader, NOKIA should be notified in writing, using following procedure:


Please state:
Title of the Document + Issue Number/Date of publication
Page(s) and/or Figure(s) in error

Please send to: Nokia GmbH
Service & Analysis Center Europe
Meesmannstr.103
D-44807 Bochum / Germany
Email: [email protected]




version 2.0 / 31.01.2000 Page 2 of 37
CONFIDENTIAL Service & Analysis Center Europe
Training Team

Contents


INTRODUCTION 2

DOESN'T SWITCH ON 4
NO FLASH UPDATE POSSIBLE/ DOESN'T SWITCH ON 7
INTERMITTENT DOESN'T SWITCH ON 8
NOT CHARGING 8
LOW STAND BY TIME/ OPERATION TIME 11
PHONE SWITCHES OFF ITSELF 13
CONTACT SERVICE COBBA PARALLEL /SERIAL BUS FAIL 15
CONTACT SERVICE-CCONT INTERFACE FAIL 17
CONTACT SERVICE