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REVISION 0
DEC. 2001 QY8-1379-000
COPYRIGHT 2001 CANON INC. CANON S900/S820/S750/S520 1201 GR 0.30-0 PRINTED IN JAPAN (IMPRIME AU JAPON)
122001 GR 0.30-0
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products are sold. For
this reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual could include technical inaccuracies or typographical errors due to improvements or
changes in the products. When changes occur in applicable products or in the content of this manual,
Canon will release technical information as the need arises. In the event of major changes in the
contents of this manual over a long or short period, Canon will issue a new edition of this manual
The following paragraph does not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the
individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied, reproduced or translated into another language, in whole or in part, without the written consent
of Canon Inc., except in the case of internal business use.
Copyright 2001 by Canon Inc.
CANON INC.
i Printer Technical Support Dept. 11,21
16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan
This manual has been produced on an Apple Power Macintosh Power Macintosh 7300/180
computer and Apple LaserWriter II NTX-J laser beam printer; printing films were printed on
Agfa SelectSet Avantra 25. All page layout and illustration data was saved on a YANO 640MO
drive system using NJ 640MO and Mitsubishi MR230MI discs.
Logos and illustrations were created with MACROMEDIA FREEHAND 7.0J. All documents and
page layouts were created with QuarkXPress 3.3 Japanese version.
I. ABOUT THIS MANUAL
This manual consists of four parts containing information for servicing the product.
Specifications
Product
Part 1: Product Specifications
Product overview and specifications.
Troubleshooting
Part 2: Troubleshooting
A guide to troubleshooting the product and identifying parts needing replacement.
Troubleshooting solutions are listed according to the error indications displayed by the
status indicator and by problem descriptions.
Reference
Technical
Part 3: Technical Reference
Block diagrams and information on the hardware's new technologies.
Appendix
Part 4: Appendix
Pin configurations.
Disassembly and reassembly procedures are not fully covered in this manual.
Refer to the illustrations in the separate Parts Catalog as well.
I
II. TABLE OF CONTENTS
Page Part 1: PRODUCT SPECIFICATIONS
(S900)
1- 1 1. PRODUCT OVERVIEW
1- 1 1.1 Product Overview
1- 1 1.2 Special Features
1- 2 2. SPECIFICATIONS
1- 2 2.1 Printer Specifications
1- 2 2.1.1 Printer specifications
1- 3 2.1.2 Printer service life
1- 3 2.1.3 Print head service life
1- 4 2.2 Paper Specifications
1- 4 2.2.1 Paper sizes and weights
1- 4 2.2.2 Paper types and settings
1- 5 2.2.3 Printable area
1- 6 2.3 Print Head Specifications
1- 6 2.4 Printer and Scanner Drivers
1- 7 3. PRODUCT CODE LIST
(S820)
1- 9 1. PRODUCT OVERVIEW
1- 9 1.1 Product Overview
1- 9 1.2 Special Features
1 -10 2. SPECIFICATIONS
1 -10 2.1 Printer Specifications
1 -10 2.1.1 Printer specifications
1 -11 2.1.2 Printer service life
1 -11 2.1.3 Print head service life
1 -12 2.2 Paper Specifications
1 -12 2.2.1 Paper sizes and weights
1 -12 2.2.2 Paper types and settings
1 -12 2.2.3 Printable area
1 -13 2.3 Print Head Specifications
1 -13 2.4 Printer and Scanner Drivers
1 -14 3. PRODUCT CODE LIST
(S750)
1 -15 1. PRODUCT OVERVIEW
1 -15 1.1 Product Overview
1 -15 1.2 Special Features
1 -16 2. SPECIFICATIONS
1 -16 2.1 Printer Specifications
1 -16 2.1.1 Printer specifications
1 -16 2.1.2 Printer service life
1 -17 2.1.3 Print head service life
1 -18 2.2 Paper Specifications
1 -18 2.2.1 Paper sizes and weights
1 -18 2.2.2 Paper types and settings
1 -18 2.2.3 Printable area
1 -19 2.3 Print Head Specifications
1 -19 2.4 Printer and Scanner Drivers
1 -20 3. PRODUCT CODE LIST
II
Page
(S520)
1 -21 1. PRODUCT OVERVIEW
1 -21 1.1 Product Overview
1 -21 1.2 Special Features
1 -22 2. SPECIFICATIONS
1 -22 2.1 Printer Specifications
1 -22 2.1.1 Printer specifications
1 -22 2.1.2 Printer service life
1 -23 2.1.3 Print head service life
1 -23 2.2 Paper Specifications
1 -23 2.2.1 Paper sizes and weights
1 -23 2.2.2 Paper types and settings
1 -23 2.2.3 Printable area
1 -23 2.3 Print Head Specifications
1 -23 2.4 Printer and Scanner Drivers
1 -24 3. PRODUCT CODE LIST
Part 2: TROUBLESHOOTING
2- 1 1. PRINTER OPERATION
2- 1 1.1 Printer Operation
2- 1 1.2 Status Indicator
2- 2 1.3 Simple Printer Operations
2- 2 1.3.1 Cleaning operation
2- 2 1.3.2 Printing the nozzle check pattern
2- 4 1.3.3 Roller cleaning operation
2- 5 2. SERVICING
2- 5 2.1 Before Troubleshooting
2- 6 2.2 Detectable Problems from System Start to Exit
2- 9 2.3 Troubleshooting Problems
2 -10 2.4 Troubleshooting Error Indications
2 -13 3. DISASSEMBLY AND REASSEMBLY
2 -13 3.1 Cautions for Disassembly and Reassembly
2 -13 3.1.1 Cautions against ink stains (ink path/ink mist)
2 -13 3.1.2 Damage due to static electricity
2 -13 3.1.3 Deformation of spur tips
2 -14 3.2 Exploded View
2 -15 3.3 Disassembly and Reassembly
2 -15 3.3.1 Carriage lock release
2 -16 3.3.2 Removing and installing tap screws
2 -16 3.3.3 Installing and removing the timing slit strip
2 -17 3.3.4 Handling the encoder film
2 -17 3.3.5 Removing and installing the logic board
2 -18 3.3.6 Removal of red screws prohibited
2 -18 3.3.7 Installing the logic board cover
2 -19 3.3.8 Installing the control ROM cover
2 -20 4. ADJUSTMENTS AND SETTINGS AFTER DISASSEMBLY AND
REASSEMBLY, AND CONFIRMATION OF OPERATION
2 -20 4.1 Adjustments and Settings after Disassembly and Reassembly
2 -20 4.1.1 Items for adjustment (per necessity/locations/tools)
2 -21 4.1.2 If EEPROM settings adjustment is necessary
2 -22 4.1.3 Print head position adjustment
2 -24 4.1.4 Print head seam stripe adjustment (S750)
2 -25 4.1.5 Grease Application
III
Page
2 -26 4.2 Confirmation method
2 -27 5. TRANSPORTING THE PRINTER
2 -27 5.1 Procedure
2 -28 6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS
2 -28 6.1 Periodic Parts Replacement
2 -28 6.2 Periodic Inspections
2 -28 6.3 Tool List
2 -29 7. SERVICE-RELATED FEATURES
2 -29 7.1 Service Mode Operations
2 -30 7.2 Test Printout
2 -32 7.3 Printing the EEPROM Information
2 -34 7.4 Resetting the EEPROM
2 -34 7.5 Waste Ink counter settings (S900/S820)
Part 3: TECHNICAL REFERENCE
3- 1 1. NEW TECHNOLOGY
3- 1 1.1 Borderless printing
1.1.1 Borderless printing limitations
3- 2 1.2 Quiet Mode
3- 2 1.2.1 Quiet mode limitations
3- 2 1.3 Remaining-ink amount detection (S900/S820)
3- 2 1.3.1 Limitations when using the remaining-ink amount detection function
3- 3 2. CLEANING MODES AND INK PURGE AMOUNTS
3- 5 3. PRINT MODES
Part 4: APPENDIX
(S900)
4- 1 1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
4- 1 1.1 Logic Board
4- 4 1.2 Carriage Board
4- 5 1.3 Print Head
(S820)
4- 6 1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
4- 6 1.1 Logic Board
4- 9 1.2 Carriage Board
4 -10 1.3 Print Head
(S750)
4 -11 1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
4 -11 1.1 Logic Board
4 -14 1.2 Carriage Board
4 -15 1.3 Print Head
(S520)
4 -16 1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
4 -16 1.1 Logic Board
4 -19 1.2 Carriage Board
4 -20 1.3 Print Head
4 -21 2.PROBLEMS LEFT REMAINING
IV
III. ILLUSTRATION INDEX
Page Part 1: PRODUCT SPECIFICATIONS
(S900)
1- 1 Figure 1- 1 Printer Exterior (S900)
1- 3 Figure 1- 2 JEIDA Standard Pattern
1- 3 Figure 1- 3 JIS SCID No. 5
1- 5 Figure 1- 4 Printable Area
(S820)
1- 9 Figure 1- 5 Printer Exterior (S820)
1 -12 Figure 1- 6 Printable Area
(S750)
1 -15 Figure 1- 7 Printer Exterior (S750)
1 -18 Figure 1- 8 Printable Area
(S520)
1 -21 Figure 1- 9 Printer Exterior (S520)
Part 2: TROUBLESHOOTING
2- 1 Figure 2- 1 Operation Panel
2- 3 Figure 2- 2 Nozzle Check Pattern Printout
2 -14 Figure 2- 3 Exploded View
2 -15 Figure 2- 4 Carriage Lock Release
2 -16 Figure 2- 5 Timing Slit Strip
2 -17 Figure 2- 6 Short-Circuiting the Capacitors
2 -18 Figure 2- 7 Do not Remove the Red Screws
2 -18 Figure 2- 8 Installing the Logic Board Cover
2 -19 Figure 2- 9 Installing the ROM Cover
2 -22 Figure 2 -10 Print Position Alignment Pattern
2 -24 Figure 2 -11 Seam Stripe Adjustment Pattern
2 -25 Figure 2 -12 Grease application
2 -30 Figure 2 -13 Service/Factory Test Printout (Sample)
2 -32 Figure 2 -14 EEPROM Information Printout (Sample)
Part 3: TECHNICAL REFERENCE
3- 2 Figure 3 - 1 Remaining Ink amount detection
Part 4: APPENDIX
(S900)
4- 1 Figure 4- 1 Logic Board
4- 4 Figure 4- 2 Carriage Board
4- 6 Figure 4- 3 Print Head
(S820)
4- 6 Figure 4- 4 Logic Board
4- 9 Figure 4- 5 Carriage Board
4 -10 Figure 4- 6 Print Head
(S750)
4 -11 Figure 4- 7 Logic Board
4 -14 Figure 4- 8 Carriage Board
4 -15 Figure 4- 9 Print Head
(S520)
4 -16 Figure 4 -10 Logic Board
4 -19 Figure 4 -11 Carriage Board
4 -20 Figure 4 -12 Print Head
V
IV. TABLE INDEX
Page Part 1: PRODUCT SPECIFICATIONS
(S900)
1- 7 Table 1- 1 PRODUCT CODE LIST
(S820)
1 -14 Table 1- 2 PRODUCT CODE LIST
(S750)
1 -20 Table 1- 3 PRODUCT CODE LIST
(S520)
1 -24 Table 1- 4 PRODUCT CODE LIST
Part 2: TROUBLESHOOTING
2 -10 Table 2- 1 ERROR INDICATIONS
2 -21 Table 2- 2 EEPROM SETTINGS WHEN REPLACING THE INK ABSORBER
Part 3: TECHNICAL REFERENCE
3- 3 Table 3- 1 CLEANING MODES
3- 5 Table 3- 2 PRINT MODES
VI
Part 1
PRODUCT
SPECIFICATIONS
Page Page
(S900) (S750)
1- 1 1. PRODUCT OVERVIEW 1 -15 1. PRODUCT OVERVIEW
1- 1 1.1 Product Overview 1 -15 1.1 Product Overview
1- 1 1.2 Special Features 1 -15 1.2 Special Features
1- 2 2. SPECIFICATIONS 1 -16 2. SPECIFICATIONS
1- 2 2.1 Printer Specifications 1 -16 2.1 Printer Specifications
1- 4 2.2 Paper Specifications 1 -18 2.2 Paper Specifications
1- 6 2.3 Print Head Specifications 1 -19 2.3 Print Head Specifications
1- 6 2.4 Printer and Scanner Drivers 1 -19 2.4 Printer and Scanner Drivers
1- 7 3. PRODUCT CODE LIST 1 -20 3. PRODUCT CODE LIST
(S820) (S520)
1- 9 1. PRODUCT OVERVIEW 1 -21 1. PRODUCT OVERVIEW
1- 9 1.1 Product Overview 1 -21 1.1 Product Overview
1- 9 1.2 Special Features 1 -21 1.2 Special Features
1 -10 2. SPECIFICATIONS 1 -22 2. SPECIFICATIONS
1 -10 2.1 Printer Specifications 1 -22 2.1 Printer Specifications
1 -12 2.2 Paper Specifications 1 -23 2.2 Paper Specifications
1 -13 2.3 Print Head Specifications 1 -23 2.3 Print Head Specifications
1 -13 2.4 Printer and Scanner Drivers 1 -23 2.4 Printer and Scanner Drivers
1 -14 3. PRODUCT CODE LIST 1 -24 3. PRODUCT CODE LIST
S900 Part 1: Product Specifications
I. PRODUCT OVERVIEW
1.1 Product Overview
"High Speed, Ultra-fine Image Photo Printer"
Specifications
With a new head (512 nozzles x 6 colors, 1200dpi resolution) and improvements to the
printer driver, this printer realizes the highest photo printing speed in its class and the
Product
finest picture quality among its competitors.
The printer is targeted at amateur users as well as high-end design and photography
professionals who need realistic photo-quality output from their digital cameras,
scanners, etc.
1.2 Special Features
(1) Speed
The new head (512 nozzles x 6 colors, 1200 dpi resolution) allows improved print
speed (1 ppm photo printing).
(2) Image Quality
Increased color range and half toning due to advanced image management.
(3) Servicing
Servicing is almost identical to that of the S600.
(4) Value Added Features
Total borderless printing (for postcard, A4, LTR, L-size, 2L-size, 4" x 6")
A new level of quietness with the adoption of Quiet mode.
(5) Other
Paper feed strength has been greatly improved by use of the S600 ASF.
Printer (Front) Print head
Figure 1-1 Printer Exterior (S900)
1-1
Part 1: Product Specifications S900
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Type Desktop serial printer
Paper Feed System Automatic feed only (No manual feed)
Resolution 2400