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Service Bulletin Ref. No. 2H9-0031 (B418)
November 21, 2011
Measures against the Contact Glass Failure (When the C3100
Subject
Error Occurs)
Model FS-1028MFP, FS-1128MFP
Topic
Depending on the affixed position, the contact glass may become loose on the latch with the ribs fixing the contact
glass on the ISU lower frame as the references to affix the contact glass were partially unclear.
Therefore, the following change was made. (In case that the contact glass is coming off, it may contact the optical
unit when it moves. Accordingly, abnormal sound may be recognized, the C3100 error (ISU home position error)
may be indicated or it may be result in glass breakage.)
Content of Changes
1. Clear references to affix the contact glass were applied at production.
PARTS FRAME ISU TOP ASSY SP (PN: 302LW94100)
Contact glass
Upper frame
Standard added Standard added
0.5 mm
0.5 mm
0 mm
0 mm
Align to the rib
No protruding over the rib
Align to the rib
No protruding over the rib
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
Please replace the PARTS FRAME ISU TOP ASSY SP (PN: 302LW94100) if the abnormal sound is
recognized, the contact glass contacts the optical unit, or the contact glass is broken when the optical unit
moves.
Serial Nos. of the Affected Machines: Please refer to the next page.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
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Service Bulletin Ref. No. 2H9-0031 (B418)
November 21, 2011
Serial Nos. of the Affected Machine
FS-1028MFP
KMA
KMA Central KMA KME TA UTAX/TA Olivetti
America South America
1102H92US0 1102H92US1 1102H94US0 1102H93EU0 1102H93TA0 1102H93UT0 1102H93LV0
QRB0X01017 XVN0X19083 XYN0X04063 QQX0X10143 Q110X03687 QVB0X03900 QUX0X01396
KMKR KMSG KTST PHILIPINE
1102H93KR0 1102H93SG1 1102H93KS0 1102H94PH0
Q3C0Z00115 QVE0X00001 Q2M0X00642 QXV0X02035
FS-1028MFP/DP
KMA KME KME Algeria Olivetti KMAUS KMSG KMTH
1102H92US2 1102H93EU1 1102H93NL2 1102H93LV1 1102H93AS1 1102H93SG2 1102H93TH1
QVD0X04896 QUV0X25612 NPW1500001 QVN0X01787 QVM0X00225 QVF1200001 QYV0X00525
KTST
1102H93KS1
Q2N0X00347
FS-1128MFP
KMA
KMA Central KMA KME KMSP TA UTAX/TA
America South America
1102JN2US0 1102JN2US1 1102JN4US0 1102JN3EU0 1102JN3ES0 1102JN3TA0 1102JN3UT0
QRH0X22945 XVP0X10563 XYP0X01051 QRD0X43993 QUW0X05186 Q120X06475 QVC0X11988
Olivetti KMAUS KMID KMKR KMSG KMTH KTST
1102JN3LV0 1102JN3AS0 1102JN3ND0 1102JN3KR0 1102JN3SG1 1102JN3TH0 1102JN3KS0
QUY0X05551 QRE0X02269 N8Z0Z00001 Q3D0X00625 QVG0X00483 QRG0X00692 Q2L0X00388
PHILIPINE
1102JN4PH0
QXW0X00845
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)