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Service Bulletin
SB Number: SB 2J0-010 Creation Date: 30/09/2010
Subject: Firmware upgrade
Model: FS-2020D/3920DN/4020DN
Item Contents
1 Paper jams. Paper jams may occur, when printing on mixed sized paper.
2 Continous motor drive. The main motor may drive continuously, when the drum refresh is activated
when the toner is low in case the main switch is turned ON or when closing
one of the covers.
Firmware
Type Program No. Check SUM Version Status Date Applicable Model
SYSTEM 2J0_3000006002 fcaf 006.002 24/02/2010 FS-2020D/3920DN/4020DN
ENGINE 2J0_1000004002 36DE 004.002 - FS-2020D
ENGINE 2J1_1000004002 5602 004.002 - FS-3920DN
ENGINE 2J2_1000004002 BF83 004.002 - FS-4020DN
Classification Entire stock rework In-field modification at next visit In-field modification by case No modification necessary
Field measure When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
version.
Serial numbers of affected machines
Type Serial number
FS-2020D/3920DN Not available
FS-4020DN XEZ0927798
Machines produced after the above mentioned serial numbers, should not have the above mentioned phenomena.
KMIS Service Department, Kyocera Mita Europe Page 1 of 1 A305 / SB 2J0-010