Text preview for : PR2 PR2E Service and Parts.pdf part of Olivetti PR2 PR2E Service and Parts Manuals for Olivetti PR2 and PR2E



Back to : PR2 PR2E Service and Part | Home

Printer

SERVICE MANUAL
Code Y 100250-4

PUBLICATION ISSUED BY: Olivetti TECNOST, S.p.A. Documentazione 77, Via J e ~ i s 10015 lvrea (Italy) Copyright O 2001, Olivetti All rights reserved

This Service Manual provides you with all the technical information needed to install, test and service the PR2 E specialized printer. Consult this manual when the Operator Manual, included in the printer packaging, does not provide the information needed to correct a determined error condition.

SUMMARY
This manual is divided into chapters, where each chapter is organized in a way that the information can be accessed as simply and quickly as possible. The first two chapters give an overview of the machine and describe its major functions; Chapter 3 describes installation and testing procedures while the remaining chapters provide the information needed to effectively service the machine.

- BIBLIOGRAPHY:
- SECTORIPRODUCT RANGE: - DISTRIBUTION:

PR2 E Operator Manual PR2 E Programmer's Manual PR2 E Spare Parts Catalogue Q2 PR2 General (G) April, 2001

- FIRST EDITION:

NOTICE Olivetti TECNOST S.p.A. reserves the right to make changes to the product described in this manual at any time and without notice.

Y 100250-4

Service Manual

iii.

TABLE OF CONTENTS
l. PRODUCT OVERVIEW
l 1 1.2 1.3 1.4 1.5

.

INTRODUCTION .............................................................................................. 1
l .l .l
PR2 E FACTORY CONFIGURATION ............................................................... 2

GENERAL MACHINE CHARACTERISTICS ..................................................... 3 HORIZONTAL MAGNETIC DEVICE/MICR FEATURES .................................... 4 PRODUCT VARIABLES .................................................................................... 5 DOCUMENTS HANDLED BY THE BASIC MACHINE ...................................... 6
1.5. l 1.5.2
SINGLE AND MULTI-COPY FORMS ............................................................... 6 SAVINGS BOOKS ............................................................................................ 7

1.6 1.7 1.8 1.9 11

ACCESSORIES ................................................................................................. 8 LOCATING THE PRINTER'S MAJOR COMPONENTS .................................... 9 LOCATING THE PRINTER'S MAJOR INTERNAL COMPONENTS ............... 10 GENERAL BLOCK DIAGRAM ........................................................................ 11
1.9.l
BASIC MACHINE

........................................................................................... 11
12 13

FIRMWARE AND CHARACTER GENERATORS............................................ 12
l . 10.1 MACHINE FIRMWARE ................................................................................... 1.10.2 CHARACTER SETS .......................................................................................

l . 10.3 PRINT MODES AND CHARACTER FONTS .................................................. 13

2. OPERATING COMMANDS ....................................................................... l
2.1 2.2 POWERSWITCH ............................................................................................... 2 CONSOLE .......................................................................................................... 2
2.2. l 2.2.2 2.2.3
FUNCTIONS OF THE CONSOLE BUTTONS .................................................. 3 MEANING OF THE CONSOLE LEDS .............................................................. 4 ERROR MESSAGES ........................................................................................ 4

2.3

BUTTON AND LED FUNCTIONS IN THE ISM 9068 (4722) EMULATION ........ 6
2.3. l 2.3.2
BUTTON FUNCTIONS ..................................................................................... 6 LEDINDICATIONS ........................................................................................... 6

Y 100250-4

Service Manual

v

2.4

BUTTON AND LED FUNCTIONS IN THE SNI 4915 (4904) EMULATION ........ 7

2.4.1 BUTTON FUNCTIONS ................................................................................... 7 2.4.2 LED INDICATIONS ........................................................................................... 7
2.5 BUTTON AND LED FUNCTIONS IN THE ISM PROPRIN TER ///X24 EPSON LQ 2550 EMULATION ............................. 8

.

2.5.1 BUTTON FUNCTIONS .................................................................................... 8
2.6 UPPER MECHANICAL ASSEMBLY LIFTING LEVER

..................................... 9

3. INSTALLATION ......................................................................................... 1
3.1 GENERAL INSTALLATION PRECAUTIONS ............................................... 1

3.1. ELECTRICAL POWER SUPPLY ...................................................................... l I 3.1.2 ENVIRONMENTAL CONDITIONS ................................................................... l 3.1.3 LOCATING THE MACHINE .............................................................................. l
3.2 UNPACKING AND INSTALLING THE MACHINE .............................................2

a

3.2. l
3.3

UNPACKING THE MACHINE ..........................................................................

2

3.2.2 INSTALLING THE MACHINE............................................................................ 4
OFF-LINE TESTS...............................................................................................4
STARTING AND STOPPING THE PRINT TEST .............................................. 4

3.3.1

3.3.2 PRINT TEST CONTENTS ................................................................................ 5
3.4 CONNECTION TO THE SYSTEM ......................................................................8
RE 232C SERIAL INTERFACE (STANDARD).................................................. 8

3.4. l

3.4.2 OPTIONAL SERIAL INTERFACE + USB INTERFACE CARD ......................... 9 3.4.3 OPTIONAL IEEE 1284 PARALLEL INTERFACE CARD ................................ l l
3.5 3.6 3.7 FINAL TESTING...............................................................................................13 INFORMATION FOR THE OPERATOR ......................................................... 13 OPERATING PROCEDURES ..................................................................... 14

4

3.7. l

INSERTING A DOCUMENT WITH AUTOMATIC ALIGNMENT ..................... 1 4

3.7.2 INSERTING A SAVINGS BOOK .................................................................... 15 3.7.3 INSERTING A CHECK FOR HORIZONTAL MAGNETIC DEVICE/MICR READ OPERATIONS ............................................................. 1 6 3.7.4 EXPULSION OF PROCESSED DOCUMENTS ............................................. 17 3.7.5 REPLACING THE RIBBON CARTRIDGE ...................................................... 17 3.7.6 PAPERJAMS ................................................................................................. 20

4 . AUTODIAGNOSTICS. SET-UP AND ADJUSTMENTS ............................. 1
4.1 4.2 4.3 POWER-ON DIAGNOSTICS .............................................................................. 1 PRINTTEST .................................................................................................... 2 PRINTER SET-UP .............................................................................................. 2

4.3. l ACTIVATING THE SETUP ............................................................................... 2 4.3.2 SUPPORT SOFTWARE ................................................................................... 2 4.3.3 CONFIGURATION PARAMETERS .................................................................. 3
4.4 SETTINGS

....................................................................................................... 14

4.4. l 4.4.2 4.4.3 4.4.4 4.4.5 4.4.6 4.4.7

PHOTOSENSOR CALIBRATION ................................................................... 1 4 B/-DIRECTIONAL PRINT ALIGNMENT CALIBRATION ................................ 20 TOP OF FORM (TOF) CALIBRATION............................................................ 22 LEFT PRINT MARGIN CALIBRATION ........................................................... 24 DOCUMENT LENGTH MEASUREMENT ...................................................... 26 SKEWAND SIGNAL AMPLITUDE CONTROL .............................................. 28 SIGNAL AMPLITUDE CONTROL .................................................................. 28

5. PRODUCT DIAGNOSIS ............................................................................ 1
5.1 SERVICING MODES .......................................................................................... 1

5. l . l FAULT DETECTION ANALYSIS ......................................................................... 5.1.2 ANALYSIS OF THE OPERATING CONDITIONS ........................................ 5.1.3 IDENTIFYING THE MALFUNCTION ................................................................ 5.1.4 FINDING THE CAUSE ...................................................................................... 5.1.5 SOLVING THE PROBLEM ............................................................................... 5.1.6 TESTING THE MACHINE ..............................................................................
5.2 5.3 5.4 5.5 5.6

l 2 2 2 2

FAULT CLASSIFICATION .................................................................................. 3 POWER ON FAULTS ......................................................................................... 4 DOCUMENT WRITE FAULTS ............................................................................ 5 DOCUMENT HANDLING FAULTS

....................................................................6 MAGNETIC STRIPE READNVRITE FAILURES .............................................. 7

Y 100250-4

Service Manual

vii

6

.

ELECTRICAL INTERCONNECTIONS .....................................................l
6.1 6.2 GENERAL PRINTER INTERCONNECTION DIAGRAM ................................... 1 BAPRZMAINBOARD

..................................................................................... 2

6.2.1 MAIN BOARD VIEWAND LOCATION OF CONNECTORS .............................. 2 6.2.3 CONNECTOR PIN-OUT ...................................................................................... 3

6.3

MAGNETIC OPTIONS CARD ............................................................................ 5
6.3. l 6.3.2 CARD LOCATION AND lDENTlFlCATlON OF CONNECTORS ...................... 5 VIEW OF THE PRZMAGN CARD .................................................................... 6

6.4

SERIAL AND US6 INTERFACE CARD ........................................................8
6.4.7 6.4.2 CARD VIEWAND LOCATION OF CONNECTORS ......................................... 8 CONNECTOR PIN-OUT ................................................................................... 9

6.5

10 PARALLEL INTERFACE CARD ..................................................................
6.5. l 6.5.2 CARD VIEW AND LOCATION OF CONNECTORS ....................................... 10 CONNECTOR PIN-OUT ................................................................................ l l

6.6 6.7

CONSOLE........................................................................................................ 12 ALIPRZE CARD ........................................................................................... 13
6.7.1 6.7.2 CARD VIEW AND LOCATION OF CONNECTORS ....................................... 13 CONNECTOR PIN-OUT AND FUSE .............................................................. 13

7. PREVENTIVE MAINTENANCE ............................................................... 1
7.1 CLEANING......................................................................................................... 1
7.1.l 7.1.2 7.1.3 CLEANING THE CASE ....................................................................................
I

CLEANING THE PAPER PATHS ...................................................................... l CLEANING THE MAGNETIC READ HEAD ..................................................... l

7.2 7.3

MAINTENANCE .................................................................................................2 3 LUBRICATION ...................................................................................................
7.3.l 7.3.2 LUBRICATION POINTS ON THE BASIC MACHINE ........................................ 3 HORIZONTAL MAGNETIC DEVICE/MICR LUBRICATION POINTS ............... 4

viii

Y 100250-4

8. MECHANICAL ADJUSTMENTS
8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9

.............................................................. 1

DOCUMENT FEED BELT ADJUSTMENT ......................................................... 2 PRINT BAR ADJUSTMENT

.............................................................................. 3

PARALLELISM ADJUSTMENT BETWEEN THE PRINT BAR AND LEAF ........ SPRING LOAD IN THE BASIC MACHINE ......................................................... 4 TABADJUSTMENT .......................................................................................... 5 FRONT TAB OPENING CHECK ........................................................................ 6 ROLLERGEARADJUSTMENT ........................................................................ 7 FRONT PRESSURE ROLLER ADJUSTMENT .................................................8 9 TAB OPENING ADJUSTMENT ......................................................................... HORIZONTAL MAGNETIC DEVICE/MICR OPTIONCARRIAGE FEED BELT TENSION ADJUSTMENT ................................................................................ 10 HORIZONTAL MAGNETIC DEVICE/MICR DOOR ADJUSTMENT ................11

...

kr
8.10

8.11 HORIZONTAL MAGNETIC DEVICE/MICR PRESS POSITIONING ................ 12 8.12 POSITIONING THE ASSEMBLY ON THE HORIZONTAL MAGNETIC DEVICE/MICR .................................................................................................. 13

9. DISASSEMBLYIREASSEMBLY PROCEDURES .....................................1
9.1 9.2 GENERAL DISASSEMBLY/REASSEMBLY PRECAUTIONS .......................... 2 DISASSEMBLY/REASSEMBLY OF THE BASIC MACHINE .............................3 9.2. l 9.2.2 9.2.3 9.2.4 9.2.5 9.2.6 9.2.7 9.2.8 9.2.9
CASE DISASSEMBLY/REASSEMBLY ............................................................. 3 CONSOLE DISASSEMBLY/REASSEMBLY ..................................................... 4 MECHANICAL ASSEMBLY DISASSEMBLY/REASSEMBLY ........................... 5 PRINTHEAD FLAT CABLE DISASSEMBLY/REASSEMBLY............................ 6 PRINTHEAD DISASSEMBLY/REASSEMBLY .................................................. 8 PRINTHEAD PHOTOSENSOR DISASSEMBLY/REASSEMBLY ..................... 9 SUPPER PART OF THE MECHANICAL ASSEMBLY DISASSEMBLY/REASSEMBLY ...................................................................... 1 0 PAPER FEED MOTOR DISASSEMBLY/REASSEMBLY ................................ 1 1 PRINTHEAD MOVEMENT MOTOR DlSASSEMBLY/REASSEMBLY ............ 12

9.2.10 CARRIAGE RESET PHOTOSENSOR DISASSEMBLY/REASSEMBLY ........ 1 3

Y 100250-4

Service Manual

ix

9.2. l l

ROLLER SUPPORT TRAY DISASSEMBLY/REASSEMBLY .......................... 14

9.2.12 SERVICES MOTOR DISASSEMBLY/REASSEMBLY..................................... 15 9.2.13 FEEDER PHOTOSENSORS DISASSEMBLY/REASSEMBLY ............. .......... 1 6 9.2.14 PRINT BAR DISASSEMBLY/REASSEMBLY................................................. 19 9.2.15 MAIN BOARD DISASSEMBLY/REASSEMBLY .............................................. 20 9.2.16 POWRER SUPPLY ASSY DISASSEMBLY/REASSEMBLY ........ ................... 21
9.3

BASIC MACHINE OPTIONS DISASSEMBLY/REASSEMBLY......................22 9.3. l 9.3.2 9.3.3
HORIZONTAL MAGNETIC DEVICE/MICR DISASSEMBLY/REASSEMBLY .22 HORIZONTAL MAGNETIC DEVICE/MICR MOTOR DISASSEMBLY/REASSEMBLY ...................................................................... 23 HORIZONTAL MAGNETIC DEVICE/MICR HEAD ASSY DISASSEMBLY/REASSEMBLY...................................................................... 24

1. PRODUCT OVERVIEW

1. INTRODUCTION l
The PR2 E is a specialized mid-range banking printer. It can handle ordinary stationary (single and multicopy forms) and savings books for depositlwithdrawl transactions. Very versatile, this printer can also be used in Public Administration front-office environments and in Post offices. It can be equipped with a horizontal magnetic device for readinglwriting horizontal magnetic bands, or with a horizontal magnetic device and MlCR (Magnetic Ink Character Reader) reader for reading the code lines printed on checks. This printer model can also be configured with different interfaces and emulations. The PR2 Enhanced representsthe evolution in terms of quality and performance of the PR2, to which it maintains complete compatibility as far as the firmware and accessories are concerned. With respect to the PR2, the PR2 E carries the following significant differences: Updated design Improved printing speed Interchangeable communication ports thanks to the possibility of installing supplementary snap-in interface cards Availability of support software for on-line setup, the design and loadirrg of user character fonts, design and storage of a user logo and the on-line loading of character generators l 0 0 to 130 and 200 to 240 VAC 10% switching power supply unit Optional fan for delaying the activation of the thermal protection when printing complex graphics Dual-interfacefunctionality in all emulations IBM 9068 and IBM X24 emulations.

+

Y 100250-4

Service Manual

1-1

1.1.1 PR2 E FACTORY CONFIGURATION The followitlg table indicates the different PR2 E factory configurations:

Commercial Name

PR2 E S12 PR2 E S12 M

X X

X X

1.2 GENERAL MACHINE CHARACTERISTICS
PRINTING MODULE Dot-matrixprintheadwith 24 diamond-shapedneedles and overtemperature protection Printing capability: 1 original + 4 copies Savings book handling features 86 cps @ l 0 cpi in LQ 130 cps @ l 0 cpi in NLQ 260 cps @ 10 cpi in DRAFT 350 cps @ l 0 cpi in HSD H.S.D., DRAFT, N.L.Q., L.Q. Indelible fabric, with a life span of 3.5 M characters Front feeder with automatic document alignment. If the mqgnetic device is present, the savings book must be aligned manually. The machine will generate an error message. 245 X 450 mm max. 70 X 65 mm min. For more information refer to section 1.5. Located on the printer cover, it has three buttons and five LEDs PR40+, PR2 E and IBM PP II, X24, SNI 4915, IBM 9068 Standard RS 232C serial with the possibility of installing the following interface cards: - RS 232C serial + USB - Centronics parallel. Width: 384 mm Depth: 280 mm Height: 195 mm Weight: 10.5 Kg.

PRINTING SPEED

PRINT QUALITY RIBBON CARTRIDGE PAPER FEED

PAPER SIZE

CONSOLE EMULATIONS INTERFACE

DIMENSIONS

POWER CONSUMPTION Stand-by: 5 15 W During operation: 170 W max (worst case) POWER SUPPLY Switching power supply: 100 to 130 VAC 5 10% 200 to 240 VAC 10%

+

Y 1002504

Service Manual

13

The following figure gives an overall view of the printer.

Fig. l - l PR2 E Printer

1.3 HORIZONTAL MAGNETIC DEVlCElMlCR FEATURES
The Horizontal magnetic devicelMlCR (Magnetic Ink Character Recognition) device reads characters printed on checks with magnetic ink. Horizontal magnetic deviceIMICR applications are compatible with the CMC7 and E13B standards. CMC7: This standard uses a coding technique similarto bar codes. In this case the character consists of seven black bars of equal width and spaced by four narrow gaps and two wide gaps.
E13B:

In this case the characters are continuous (not bars) and have a precise shape. The magnetic reader must also interpret the amplitude of the wave form and therefore not only its variation in time.

1.4 PRODUCT VARIABLES
VOLTAGE AND FREQUENCY TEN 023 TEN 204 COR 005 COR 041 COR 042 COR 043 COR 050 COR 080 1101120V 50160 Hz 2201240V 50160 Hz Europe Switzerland Great Britain Australia USA South Africa

POWER CORD

CRT FIRMWARE

Olivetti standard + IBM X24 IBM 9068 + IBM X24 SNI 4915 + EPSON LQ 2550

Y 1002504

Service Manual

1-5

1.5 DOCUMENTS HANDLED BY THE BASIC MACHINE
1.5.1 SINGLE AND MULTI-COPY FORMS
lblaximum width Minimum width Maximum recommended length Maximum accepted length Minimum length Single sheet weight Single sheet thickness Transparency Multicopy weight (chemical) Carbon paper weight Maximum printable copies with chemical paper Maximum printable copies with carbon paper Recommended weight Multicopy glueing Maximum weight of multicopy forms Print quality (with multicopy forms)

1 1 1 1 1 I II 1 I

245mm 65mm 297mm 450mm 70mm
60 to g/m2

O.l to 0.28 mm Up to 25% and uniform

40 to60g/m2 20 to 34 g/m2 1+5 with average paper weight and in the NLQILQ print mode

1+4 with average paper weight and in the NLQlLQ print mode

1

Original 50 g/m2, last copy 60 g/m2 At head or on the side

NLQ or LQ

1.5.2 SAVINGS BOOKS
Max. thickness with book open Max. difference in level between pages Cover thickness Type of binding Book preparation

1.2 mm 0.2 to 0.5 mm Thread-sewn, without metal staples or clips Must becarefullyflattened before being inserted intothe machine

Book with Vertical Seam
Open book width Maximum length Minimum leugth Union of external corners 241.3 mm19.5" max.; 150 mm15.9" min. 220 mm 85 mm 3 to 14 mm radius

Book with Horizontal Seam
Open book width Maximurn length Minimum length 241.3 mm19.5" max.; 150 mm15.9" min. 220 mm 165 mm

Y 1002504

Service Manual

1-7

1.6 ACCESSORIES
This section describes the accessories available for the PR2 E printer.

BLACK NYLON SNUG CART RIBBON CARTRIDGE

Ribbon cartridge specific for the needle printhead, with a life-span of more than 3.5 million characters. The cartridge is installed in the machine by opening the printer cover, with automatic printhead positioning if the printer is powered on or manual positioning if powered off, and lifting the print assembly by using the appropriate lever.

INDELIBLE NYLON SNUG CART RIBBON CARTRIDGE

The same as the BLACK NYLON SNUG CART but with indelible ink.

Fig. 1-2 SNUG CART Ribbon Cartridge

1.7 LOCATING THE PRINTER'S MAJOR COMPONENTS

CONSOLE

FRONT INSERTIONSLOT

STANDARDSERIAL INTERFACE CONNECTOR OPENCOVERSENSO

POWERSWITCH

REAROUTPUTSLOT

-

INTERFACECARD; SERlAL+USBOR CENTRONICSPARALLEL

LIFTINGLEVER

Fig. 1-3 Locating the Printer's Major Components

Y 100250-4

Service Manual

1-9

1.8 LOCATING THE PRINTER'S MAJOR INTERNAL COMPONENTS

PRINTHEADFLATCABLE

FRONT PAPER FEED SLOT

POWERSUPPLY UNIT

MAGNETICOPTIONSCARD INSTALLATIONPINS POWERSWI

MAIN BOARD

CONSOLE

Fig. 1-4 Locating the Printer's Major Internal Components

1.9 GENERAL BLOCK DIAGRAM
1.9.1 BASIC MACHINE

POWER CORD

POWER SWITCH1 POWER SUPPLY UNIT

BASIC MACHINE

SERIAL INTERFACE

PARALLEL INTERFACE

MOTOR CONSOLE TRANSPORT MOTOR PRINTHEAD
PHOTOSENSOR FRONTPAPER CARRIAGERESET PHOTOSENSOR

PR2 E MAIN BOARD

-I

PHOTOSENSOR

Y 1002504

Service Manual

1-11

1.10 FIRMWARE AND CHARACTER GENERATORS
1.10.1 MACHINE FIRMWARE

Separate from the character generator and character set, the printer management firmware is independently managed during the uploading operations so that all access to the character area for modification is rendered more flexible and immediate. The printer's basic memory is provided by a 1 MB Flash EPROM. The management FW, the character generators and character sets reside in this memory and can be replaced on-line. Asecond Flash EPROM (optional) of the same capacity and capable of hosting complex character sets and considerable macro and logo volumes, can be installed on the main board. The machine firmware includes the following emulations: Olivetti environment: STD 12/14 controlled protocol with the PR2 E native environment, PR40+ and PR2845 emulation. IBM Proprinter II and Proprinter X24 industry-standard emulation. IBM environment: 9068 protocol emulation covering also the model 4722. IBM Proprinter II and Proprinter X24 industry-standard emulation. Wincor-Nixdof environment: SNI 4915 protocol emulation covering also the models 4905. EPSON LQ 2550 industry-standard emulation.

1.10.2 CHARACTER SETS

Compatibility at system level for each character set is extended to the environments listed below:

ENVIRONMENT

PCIDOS WINDOWS 2.X, 3.0; OSl2; LlNlX WINDOWS 3.1

1

1

CHARACTER SETS

CP SET, CODE PAGE IS0 8859lX

1 CP SET
STD 15

Each emulation in the machine has one or more associated character sets. The character sets that are available with each emulation are listed in the following table:

EMULATION

1

CHARACTER SETS

OLIVETTI IBM

CP SET, STD 15 Olivetti, I S 0 CP SET, I S 0

1.10.3 PRINT MODES AND CHARACTER FONTS

The following table indicates the characteristics of the different print modes:

10 cpi

12 cpi 314 cps 260 CPS 130 cps 104 cps

15 cpi 327 cps 260
CPS

-

H.S.D. (High Speed Draft) DRAFT N.L.Q. (Near Letter Quality) L.Q. (Letter Quality)

350 cps 260 CPS 130 cps 86 cps

130 cps 131 cps

The reference standards for the optical characters are the following:

Font

I

Code Standard

/ ~ t dDimensionsIShape 1 .

OCR A ELIROBANKING

(

I S 0 107311

I

Print Specifications

IS01831

Y 100250-4

Service Manual

1-13

Relationship between write cycles and emulation environment:

Emulation PR501PR2845

Print Styles HSD, DRAFT, NLQ1, NLQ2, LQ2, OCRA, OCRB DRAFT, NLQl HSD, DRAFT, NLQ1, NLQ2, LQ2, OCRA, OCRB DRAFT, NLQ1, OCRA, OCRB HSD, DRAFT, NLQ1, NLQ2, LQ2, OCRA, OCRB HSD, DRAFT, NLQ1, NLQ2, LQ2, OCRA, OCRB, ITALIC0 DRAFT ITALIC0 NLQ1, ITALIC0 NLQ2, ITALIC0 LQ2

Selection FROM SET-LIP

FROM SET-UP

1

FROM THE LlNE FROM SET-UP

FROM THE LlNE

IBM PP 111x24

HSD, DRAFT, NLQ1. NLQ2, LQ2 DRAFT, NLQl

I

I

FROM SET-UP FROM THE LINE

2. OPERATING COMMANDS

The machine's operating commands are the following: switch console buttons upper mechanical assembly lifting lever.

CONSOLE BrnoNS

UPPERMECHANICAL ASSEMBLY LIFTING LEVER

Fig. 2- 7 Operating Commands

Y 1002504

Service Manual

2-1

2.1 POWER SWITCH
The printer is equipped with atwo-pole power switch. The switch onloff command is provided by means of a rod that crosses the printer longitudinally.

2.2 CONSOLE
The printer console has five LEDs and three buttons.

0 READY 0 ON

en~~* p -

/

Fig. 2-2 Console

The console is also equipped with a circuit breaker (Dry-reed) that informs the board logics when the printer's top cover is opened. During the machine set-up (section 4.3) or adjustment (section 4.4) phases, the buttons perform different functions according to the procedures in which they are used.

2.2.1 FUNCTIONS OF THE CONSOLE BUTTONS
The buttons on the console perform the following functions:

STATION l :

Reserves operator 1 (Olivetti STD 12/14) or assigns the printer to operator 1 (') Reserves operator 2 (Olivetti STD 12/14) or assigns the printer to operator 2 (') Toggles the printer between the on-line and off-line states Ejects the paper of operator 1 or ejects the paper present (') Ejects the paper of operator 2 (')

STATION 2: LOCALIBREAK: EJECT (ST. l ) : EJECT (ST. 2):

(') According to the selected emulation. You can access the different machine states by powering on or resetting the printer while holding down one or more buttons. The buttons assumedifferentfunctionsdependingon whether the printer top cover is opened or when the printer is powered on or reset while holding down determined console buttons. The following table provides the meaning of the console buttons in both cases.

Local

1 1 1
ST. 1 ST. 2

zr w ;;

1

MACHINE STATE

Print test

Clear paper jam procedure Printer set for the on-line updating of the firmware (onto Flash-EPROM) Access to the following procedures: a) Photosensor adjustment b) User TOF setting c) Left-hand margin setting d) Paper or savings book length measurement e) Print alignment adjustment f) Photosensor adjustment printout

X

1

1

I

X

1

Disable cover open signal

Service Manual

2.2.2 MEANING OF THE CONSOLE LEDS

When on, the LEDs inform of the following machine states:
ON: READY: LOCAL: STATION 1:

Machine powered on Printer on-linelin receive mode or document present (*) Machine in LOCAL (off-line)

When on: Waiting for a document from operator 1 (Oliveti STD 12/14) or machine assigned to operator 1 or document present (*) When flashing: Waiting for a document from operator 1 or data present in the buffer (*) When on: Waiting for a document from operator 2 (Oliveti STD 12/14) or machine assigned to operator 2 or document present (*) When flashing: Waiting for a document from operator 2

STATION 2:

(*) According to the selected emulation. 2.2.3 ERROR MESSAGES

The table on the next page shows the different LED configurations (with the exception of the ON LED which is always on) and their meaning. The faults are classified as follows:
(1) Fatal error. This error locks the machine and can only be cleared by powering off the printer and proceeding with all necessary repairs.

(2) Operator-correctable error (paper jam) that can be cleared by removing the cause and then pressing the ST1 key with the cover open.

2.2.3.1 FAULT IDENTIFICATION CHART

ON Power supply unit failure On-board failure: - Eprom - ROM - Microprocessor Failure caused by: - Fuse - Driver - Motors Activation board failure

READY OFF

ST1 OFF

LOCAL OFF

ST2 OFF

1

I

OFF

OFF

OFF

OFF

The motors are not working

I

Y 1002504

Service Manual

2-5

2.3 BUTTON AND LED FUNC'TIONS IN 'THE IBM 9068 (4722) EMULATION
This section describes the button functions and LED indications of the PR2 E printer when in the IBM 4722 emulation.

2.3.1 BUTTON FUNCTIONS The buttons have the following functions: LOCALIBREAK STATION 11EJECT STATION 2lEJECT Toggles the printer between the on-line and off-line states. Assigns the printer to operator 1. SW-monitored button. Assigns the printer to operator 2. SW-monitored button.

Pressing the STATION 2lEJECT button while powering on the printer prints the self-test.

2.3.2 LED INDICATIONS When on, the LEDs inform of the following machine states: ON READY LOCAL Green LED, indicates that the machine is powered on. Yellow LED, indicates that the printer is on-line and that a document is present. Yellow LED, indicates that the printer is off-line.

STATION 1 Yellow LED, indicates that the printer is assigned to operator 1. STATION 2 Yellow LED, indicates that the printer is assigned to operator 2.

Since the buttons and LEDs are managed via SW, their functions and usage may vary according to the application SW being used.

2.4 BUTTON AND LED FUNCTIONS IN THE SNI 4915 (4904) EMULATION
This section describes the button functions and LED indications of the PR2 E printer when in the SNI 4915 (4904) emulation.

2.4.1 BUTTON FUNCTIONS
The buttons have the following functions: LOCALIBREAK STATION 11EJECT STATION 21EJECT Toggles the printer between the on-line and off-line states Assigns the printer to operator 1 and ejects the document of operator 1 Assigns the printer to operator 2 and ejects the document of operator 2.

Pressing the STATION 21E.IECT button while powering on the printer prints the self-test.
hv

2.4.2 LED INDICATIONS
When on, the LEDs inform of the following machine states: ON READY LOCAL STATION 1 Green LED, indicates that the machine is powered on. Yellow LED, indicates that the printer is on-line. Yellow LED, indicates that the printer is off-line. Yellow LED; when flashing indicates that the printer is waiting for a document from operator l , when on indicates that a document is present. Yellow LED; when flashing indicates that the printer is waiting for a document from operator 2, when on indicates that a document is present.

STATION 2

L

A specific console different than the one used on the standard product is available for this PR2 E version.

Y 100250-4

Service Manual

2-7

2.5 BUTTON AND LED FUNC'TIONS IN 'THE IBM PROPRINTER 111x24 EPSON LQ 2550 EMULATION
This section describes the button functions and LED indications of the PR2 E printer when in the IBM Proprinter 111x24, EPSON LQ 2550 emulation.

-

2.5.1 BUTTON FUNCTIONS

The buttons have the following functions: LOCALIBREAK STATION IIEJECT STATION 21E.IECT Toggles the printer between the on-line and off-line states Ejects the document present. Not used.

Pressing the STATION 21EJECT button while powering on the printer prints the self-test.

2.5.2 LED INDICATIONS

When on, the LEDs inform of the following machine states: ON READY LOCAL STATION 1 Green LED, indicates that the machine is powered on. Yellow LED, indicates that the printer is on-line. Yellow LED, indicates that the printer is off-line. Yellow LED; when flashing indicates that data are present in the buffer, when on indicates that a document is present. No indication.

STATION 2

A specific console different than the one used on the standard product is available for this PR2 E version.

2.6 UPPER MECHANICAL ASSEMBLY LIFTING LEVER
The upper mechanical assembly lifting lever (1) is located on the left-hand side of the printer and is used to lift the upper part of the mechanical assembly so that you can access the internal paper path so that paper jams can be cleared without needing to power off the printer. To access this lever, lift the printer cover about 45 degrees until it stops.

Fig. 2-3 Opening the Cover

Service Manual

2-9

Fig. 2-4 Upper Mechanical Assembly Lifting Lever

Pushing this lever as far as it goes lifts the upper part of the mechanical assembly thus granting you access to the paper path.

Fig. 2-5 Removing a Jammed Sheet of Paper

3. INSTALLATION

3.1 GENERAL INSTALLATION PRECAUTIONS
To ensure optimim printer functionality and to avoid making service calls for problems that are not directly caused by the product itself, bear in mind the information provided in the following sections.

3.1.1 ELECTRICAL POWER SUPPLY
Make sure that the electrical wall outlet to which the printer is connected has a valid ground and that it is able to supply the power needed by the machine. A wall outlet without ground can cause functional problems and can be a safety hazard. Do not plug the printer to electrical wall outlets that are already being used by equipment that could cause electrical noise and excessivevoltagefluctuations (fans and air conditioners, large photocopiers, lift motors, TV radio transmitters and signal generators, high frequency safety devices, and so on). Common office equipment (calculating machines, typewriters, small fotocopiers, terminals and personal computers) can share the same outlet as long as they do not cause excessiveelectrical noise.

b v

3.1.2 ENVIRONMENTAL CONDITIONS
The environmental conditions in which the product can remain for an indefinite period of time are indicatedby the AB quality objectives referringto a normal climatized office environment (environmental temperture of 15135 OC,relative humidity of 15185%). During machine storage and operation, make sure that condensation does not form as the result of extreme environmental variations. Dust, dirt and smoke can cause the parts in motion to wear excessively, short circuits (in the presence of a high degree of humidity) and readlwrite errors during operation. High temperatures and low humidity can cause problems due to static electricity.

ee

3.1.3 LOCATING THE MACHINE
The printer must be installed on a flat, vibration-free surface. Do not position the machine near air conditioning systems, heat sources or in direct sunlight. Do not obstruct the printer's ventilation slots. If the printer is installed in a cabinet, make sure that it has good ventilation so as to avoid overheating. Install the printer in a position so that paper jams can be cleared easily.

Y 1002504

Service Manual

3-1

3.2 UNPACKING AND INSTALLING THE MACHINE
3.2.1 UNPACKING THE MACHINE
Checking the box contents

The following items should be contained in the packaging:

-

PR2 E printer Power cord Operator Manual Ribbon cartridge Magnetic head cleaning card (not shown in the figure below) for models equipped with this option.

Fig. 3-1 Package Contents

Unpacking and Setting-Up the Printer

-

Remove the machine from its protective bag. Open the printer's top cover completely, forcing it to a horizontal position. Push forward the two red plastic retainers that lock the print carriage (illustration 1 in the following figure).

-

Lift the upper part of the mechanical assembly (illustration2 in the following figure) and then remove the two retainers (illustration 3 in the following figure).

Fig. 3-2 Removing the Transportation Retainers

-

Quickly check that the printer was not damaged during transportation. Install the ribbon cartridge (section 3.7.5) Close the machine.

-

Y 100250-4

Service Manual

3-3

3.2.2 INSTALLING THE MACHINE
Positionthe machine for operation, making sure that it complies with the information provided in section 3.1. Make sure that the voltage rating indicated on the electrical data plate corresponds to the local mains. Plug the power cord into the electrical wall outlet and then power on the printer. Make sure that the printer powers on by checking the mechanical reset and the lighting of the ON LED on the console. If other LEDs other than the ON LED remain lit, refer to section 2.2.3 "Error Messages".

3.3 OFF-LINE TESTS
A print test can be run to make sure that the printer works correctly before actually connecting it to the system.

3.3.1 STARTING AND STOPPING THE PRINT TEST
Proceed as follows to activate the print test:

- Power off the printer

-

Power on the printer while pressing the STATION 2lEJECT button on the console. After printer initialization, insert an A4 sheet of paper into the front feed slot until triggering the paper alignment photosensor.

The machine will automatically feed the sheet of paper and start printing the test. The sheet of paper is automatically expelled at the end of the test. To repeat the test simply insert a new sheet of paper. To stop the print test, power off the machine.

3.3.2 PRINT TEST CONTENTS
The print test provides the following information:

-

The release and version of the firmware and character generators installed

A graphical represetnation of 24-needle functionality (Needles test)
The configuration of the printer The parameters defined for the IBM-PP and Olivetti emulations.

-

To stop the print test, power off the printer The following pages provide examples (Fig. 3-3 and Fig. 3-4) of the information provided by the tests. The content of the test depends on the FW release installed on the printer.

Y 1002509

Service Manual

3-5

F REL. 1.00E VER. 0 1 0 W

CG VER. 000

Needles t e s t :

CONF I G

.
NORMAL NLQ1 FIRST LINE Y DUAL OLIVETTI 9 600 8 1 Y Y IBM Y N

DRAFT SPEED: LQ TYPE: PAPER WIDTH: BUZZER: INTERFACE: RS1 EMULATION: BAUD RATE: BIT/CHAR: PARITY-:. STOP B I T : DSR : DCD : CX EMULATION: STROBE ACTIVE: PAP.EDGE DETEC.: SPECIAL FORMS: IBM-PP EMULATION: PASSBOOK : BINDING: SIDE: CHAR SET: PC CHAR SET: PC TABLE: CHAR DEFINITION: CPI : LF=LF+CR: CR=CR+LF : ZERO SLASH: LINE LENGHT: FORM LENGTH: BOF IBM-PP LIKE: TOF IBM-PP LIKE: OLIVETTI EMULATION: PASSBOOK :

NONE

N

P. P. I 1 Y VERTICAL L

437 (:[NT) TABLE 2 N
DRAFT 10

PC

N

N 80 12 Y Y

PR2E
Y

OLIVETTI ST15INT DRAFT 10 16.6 1 / 2 4 0 i nch LINE LENGHT: REPLY SYNCRON. : STATUS REQUEST: NO WAIT
N

Fig. 3-3 Print Test Example - PR2 E Basic Version
3-6

Y 1002504

F REL. W

1 . 0 0 E VER.

028

CG VER.

002

N e e d l e s test:
,,.7-.,-..---,--

__._._.___.__.__,____ --.--..-.-

1 1 1 1 1 1 1 1 1 1 2 2 2 2 2
CONFIG.

O E

I I

DRAFT SPEED: L 9 TYPE: PAPER WIDTH: BUZZER : INTERFACE: R S 1 EMULATION: BAUD RATE: BI T/CHAR : PARITY: STOP B I T : DSR : DCD : CX EMULATION : STROBE ACT I : VE PAP. EDGE DETEC. : SPEC I AL FORMS : IBM- PP EMULATION: PASSBOOK : SIDE: CHAR SET: PC CHAR SET: PC TABLE: CHAR D E F I N I T I O N : CPI: LF+CR : CR+LF : ZERO SLASH: L I N E LENGHT: FORM LENGTH: BOF IBM-PP L I K E : TOF IBM-PP L I K E : OL I V E T T I EMULATION: PASSBOOK : SIDE: CHAR SET: I B M CHAR SET: I S 0 SET: CHAR D E F I N I T I O N : CPI: COMPRESSED : VERTICAL RESOL. : LF+CR : L I N E LENGHT: REPLY SYNCRON.: STATUS REQUEST: OPT I ON HOR MSRW STANDARD : END-SENTINEL: DISPLACEMENT: DUPLICATE: DOUBLE F 1ELD: RETRY: STRIPE HANDLING:

NORMAL NLPl FIRST L I N E Y DUAL OLIVETTI

9600 8
NONE

P.P.11 N L PC 437 ( I N T ) TABLE 2 DRAFT

10
N N N

80 12
Y

Y

I SO' I S 0 8859/5 DRAFT

N

10 16.6 1/216inch

90
N NO W A I T

.

I B M 3604 C STANDARD N Y

3
NORMAL

Fig. 3-4 Print Test Example - PR2 E + Horizontal Magnetic Device
Y 100250-4

Service Manual

3-7

3.4 CONNECTION TO THE SYSTEM
In its basic configuration, the printer is equipped with an on-board standard RS232 C interface and a slot for the installation in field of an optional interface card that connects to the specific connector on the main board. One of the following two optional interface cards can be installed in the slot on the rear of the printer:

-

RS 232C serial interface + USB interface card Centronics parallel interface card

In its dual-port configuration, and therefore configured with the standard serial interface and serial interface + USB interface card orwith the standard serial interface and parallel interface card, the printer can operate in run-time mode on the available interfaces so as to satisfy specific application requirements.

3.4.1 RS 232C SERIAL INTERFACE (STANDARD)
Attach the serial cable to the interface located on the rear of the printer. Via Set-up (Section 4.3.2) program the following interface parameters: BAUD RATE; BITICHAR; PARITY; STOP BIT; DSR and DCD.

0--4

RECEIVED DATA TRANSMITlED DATA DATA TERMINAL READY PROTECTIVE GROUND DATA SET READY

0 4

9

o

SIGNAL GROUND

Fig. 3-5 Standard RS232 C Serial Interface

3.4.2 OPTIONAL SERIAL INTERFACE + USB INTERFACE CARD

The optional serial interface + Universal Serial Bus (USB) interface card hosts both interfaces and is installed in the specific slot alongside the standard first serial interface on the rear of the printer. This interface card is shown in the following figure.

USB CONNECTOR
I
l

SERIAL CONNECTOR

I
JZ

J1

CONNECTOR J1 FOR CONNECTION TO THE MAIN BOARD

Fig. 3-6 Serial lnterface + USB lnterface Card
This serial interface has the same characteristics as the main board serial interface, while the USB reference standard and interface complies with the Universal Serial Bus Specification - Revision 1.l has a transfer rate o f ? 200 kBps.

(RS232 Serial Interface)

(US6 Interface)
1

n
2 3 4

VBUS DMENO DPlU GND

Fig. 3-7 USB lnterface Pin-Out

Y 100250-4

Service Manual

3-9

Proceed as follows to install this optional card:

-

Power off the printer Using a screwdriver, break off the slot cover of the optional serial interface on the rear of the printer. Insert the interface card in the slot and slide it along the guideways until it plugs into the related connector on the main board. Push firmly to ensure proper connection. Tighten the card's two side screws to secure it in place.

-

Fig. 3-8 Installing the Serial lnterface + USB lnterface Card Once the optional serial interface + USB interface card is installed, only the two serial interfaces are operational simultaneously. In this configuration,with an empty buffer and in an out of paper condition, the printer polls the two ports to see which one will be assigned. When a signal is received by any one of the two interfaces, the printer switches to the receiving interfaceand maintains this condition until the end of the print job. The assignement of the interfaces is mutually exclusive. In addition to the active emulation, the two interfaces have the same parameter settings. The active emulation can be changed by an on-line command.

3.4.3 OPTIONAL IEEE 1284 PARALLEL INTERFACE CARD The optional parallel interface card hosts a 36-pin Centronics parallel interface. It is installed in the specific slot alongsidethe first serial interface on the rear ofthe printer. It is suggestedto use an interface cable up to 1.5 meters long. The ECP data exchange protocol is used. This card is shown in the following figure.

,

CENTRONICS INTERFACE

J1
CONNECTOR J1 FOR CONNECTION TO THE MAIN BOARD

Fig. 3-9 Parallel Interface Card

STROBE Ol DATAOM DATA l lU DATA 2 Ul DATA 3 05 DATA A M DATA 5 07 DATA 6 08 DATA 7 C Q ACKNOWEDGE 10 BUSY 1 l PAPER EMPTY 12 ON LINE 13 AUTOFEED Xl l A NC 15 LOGIC GROUND 16 FRAME GROUND 17
r 5 V 18

19 GROUND 20 GROUND 21 GROUND 22 GROUND 23 GROUND
24 GROUND 25 GROUND 26 GROUND 27 GROUND 28 GROUND 29 GROUND 30 GROUND 31 INIT. 32 ERROR 33 LOGIC GROUND ?dNC 35 t5 V (PUU-UP: 3.3Kohm) 36 INRII I SELECT IN

Fig. 3- 10 Parallel lnterface Pin-Out
Y 1002504 Service Manual

3-11

Proceed as follows to install this optional card:

-

Power off the printer. Using a screwdriver, break off the slot cover of the optional serial interface on the rear of the printer. Insert the interface card in the slot and slide it along the guideways until it plugs into the related connector on the main board. Push firmly to ensure proper connection. Tighten the card's two side screws to secure it in place.

Fig. 3- 11 Installing the Parallel Interface Card
In a printer dual-port configuration consisting of the standard serial interface + parallel interface, in an empty buffer and out of paper condition the printer polls the two ports to see which one will be assigned. When a signal is received by anyone of the two interfaces, the printer switches to the receiving interface and maintains this condition until the end of the print job. Dual-port functionality is configured during printer set-up; in particular, active emulation can be set on each of the two interfaces and can be changed in run-time mode by means of a specific command.

3.5 FINAL TESTING
After connecting the printer to the system, test its interface parameters. The PR2 E ha a resident runin test which is useful to check the outcome of the ordinary maintenance intervention. Proceed as follows to perform this test:

-

Power on the PR2 E by pressing the STATION 2lEJECT button with the printer cover open. Upon completion of the reset routine, close the printer cover and insert an A4 sheet of paper (for the printing of the self-test). When the sheet of paper is expelled, press the LOCALIBREAK and STATION 21 EJECT buttons simultaneously (RUN-IN test). The test lasts about 45' and vertical bars are printed. In this test mode, the efficiency of the machine's mechanics and electronics is tested just like at the factory. Power off the printer to exit from the run-in test mode.

3.6 INFORMATION FOR THE OPERATOR
After installation, the field engineer has the responsibility of informing the operator on how to use the printer, how to replace the cartridge and how to clear paper jams. It is suggested that a practical demonstration be given for the following operations:

a*

-

Using the console, interpreting the error messages and unlocking the machine whenever necessary. Inserting a savings book and sheets of paper into the front insertion slot, stressing the importance of avoiding the use of crumpled or torn paper or savings books with jutting spines. Show how to insert the sheet of paper (automatic alignment) and the savings book (manual alignment). Replacing the ribbon cartridge. Removing a jammed document from the printer by using the lever for lifting the upper mechanical assembly. lnserting a check or tab in the optional check reader, making sure to avoid using documents that are torn, wrinkled, folded, stapled or he1 together with paper clips.

-

-

Stress the importance of good internal ventilation and therefore the need to keep the printer vents unobstructed (from forms or other types of paper). Make it clear to the operator that observing these simple precautions ensures good printer operation in time. If failures should arise, however,the operator should promptly call the fielb enineering-service.

Y1002504

Service Manual

3-13

3.7 OPERATING PROCEDURES
3.7.1 INSER'TING A DOCUMENT WITH AUTOMATIC ALIGNMENT The front shelf on the case helps to insert the document in the printer.

-

With the printer powered on, place the document at the center of the front slot and then insert it into the feed slot. Release the document as soon as the automatic alignment system is activated.

Fig. 3- 12Automatic Document Insertion

3.7.2 INSERTING A SAVINGS BOOK Before inserting a savings book, open it and press it along its spine so that it remains completely open horizontally. Make sure that pages of the book are not folded or ripped so as to prevent a poor print quality and errors during book insertion. Place the open savings book on the front shelf with the magnetic stripe on the bottom.

Fig. 3- 13 Manual lnsertion of a Savings Book

Fig. 3- 14 Manual Insertion of a Savings Book with Magnetic Stripe

Y 100250-4

Service Manual

3-15

3.7.3 INSERTING A CHECK FOR HORIZONTAL MAGNETIC DEVlCElMlCR READ OPERATIONS On the front of the machine cover there is a reference stripe to be used when inserting checks.

I

l

l

Fig. 3- 15 References for the Insertion of Checks

3.7.4 EXPLlLSlON OF PROCESSED DOCUMENTS
The processed documents can be expelled from the printer, according to the application program, in the following ways:

-

Returning back to where the documents were manually inserted (paper feed slot) From the printer's rear slot, starting from the front feed slot

If the documents that are expelled from the front feed slot:

-

are less than 100 mm long, they will be released from the feed rollers are 100 mm long or longer,they will remain gripped bythe last set of rollersto avoid that the document tails off the front shelf.

3.7.5 REPLACING THE RIBBON CARTRIDGE
The ribbon cartridge must be changed when printing is incomplete or faded, or when there are frequent optical read errors on the printed documents.This procedure is to be performedwith the machine powered off; if necessary, however, it can even be performed with the machine powered off.

3.7.5.1 REPLACING THE RIBBON CARTRIDGE WITH THE MACHINE POWERED OFF
Proceed as follows to change the ribbon cartridge:

-

Power off the machine. Open the printer top cover.

Lift the upper mechanical assembly by pushing the appropriate lever.

Fig. 3- 76 Lifting the Upper Mechanical Assembly

Y 100250-4

Service Manual

3-17

-

Push the ribbon guide downwards until it releases from the print carriage. Remove the old cartridge by pulling it outwards.

Fig 3-1 7 Removing the Ribbon Cartridge

-

Insert the cartridge into the feed gears, hooking it on the two sides and making sure to insert pin (1) into the related hole of the ribbon feed knob.

Fig. 3-18 Inserting the Ribbon Cartridge

-

Insert the ribbon guide frontwards and then lift it until it hooks on to the two eleastic pins on the carriage's open slots behind behind the printhead platen (a "clack" sound is heard).

Fig. 3- 19 Hooking the Ribbon Guide

-

Turn the carriage knob counterclockwise (2) until the ribbon is taut and then remove tab (3).

Fig. 3-20 Removing the Tab

-

Using the specific lever, completely lower the upper part of the mechanical assembly containing the printhead and ribbon cartridge. - Close the printer cover. - Power on the machine.

Y 100250-4

Service Manual

3-19

3.7.5.2 REPLACING THE RIBBON CARTRIDGE WITH THE MACHINE POWERED OFF The ribbon cartridge can be changed with the machine powered on and by following the procedure listed below:

-

Open the printer cover; printing stops automatically. Lift the upper mechanical assembly by using the appropriate lever. Remove the used cartridge and replace it with a new one as previously described. Lower the upper machanical assembly by using the appropriate lever. Close the printer cover.

Note: DO NOT move the printhead manually.

3.7.6 PAPER JAMS The paper could jam along its path inside the machine. Jamming could be caused by one of the following:

- Obstructed paper path (for example, residual pieces of paper)

-

Paper skew Paper weight or size non-compliant with the specifications Crumpled, folded or badly preserved paper Stapled paper or with paper clips (this can seriously damage the machine) Multicopy forms where the sheets are poorly glued together.

'The areas where jams are more likely to occur are:

-

front document feed slot inside the printer rear document output slot

3.7.6.1 PAPER JAMS AT THE FRONT DOCUMENT FEED SLOT
To remove a jammed document from the front feed slot, carefully pull the document from the printer to avoid ripping it.

Fig. 3-21 Removing the Document from the Front Feed Slot

3.7.6.2 PAPER JAMS INSIDE THE PRINTER
Proceed as follows to remove a document from inside the printer:

-

Open the cover without powering off the machine. Lift the upper mechanical assy by using the upper mechanical assy lifting lever. Remove the jammed document by carefully pulling it from the printer.

Fig. 3-22 Removing a Document from Inside the Printer

Service Manual

3-21

If pieces of paper are jammed in unaccessible areas inside the machine, proceed as follows to remove them:

1) Open the cover and power on the printer while pressing the STATION 11EJECT button.
2) Wait for an audible signal to sound.
3) Press STATION 1/EJECT andlor STATION 21EJECT to move the paper forwardlbackward so that the jam can be cleared.

4) Power off the machine and close the cover before powering it back on again.

3.7.6.3 PAPER JAMS AT THE REAR OUTPUT SLOT

To remove a document from the rear output slot, without opening the cover carefully pull the document outward trying not to tear it.

Fig. 3-23 Removing a Document from the Rear Output Slot

4. AUTODIAGNOSTICS, SETUP AND ADJUSTMENTS

4.1 POWER-ON DIAGNOSTICS
At power on, besides a general reset the printer runs an autodiagnostic routine that checks the efficiency of all machine components. Upon the successful completion of the autodiagnostic routine the printer switches to the READY state (ON and READY LEDs lit). The table below indicates the meaning of the LEDs according to the type of failure detected during the autodiagnostic phase.

ON

READY

I

Power supply assy failure On-board failure: - Eprom - ROM Microprocessor

l

OFF

l

OFF

1

ST1
l

LOCAL OFF

OFF

1

ST2 OFF

1

OFF

OFF

-

Failure with: Fuses Drivers Motors

ON

Activation board failure

The motors do not perform any kind of movement

Y 1002504

Service Manual

4-1

4.2 PRINT TEST
The print test provides a printout of the machine's set-up parameters. The instructions to run this test are given in section 3.3, Off-line Testing.

4.3 PRINTER SET-LIP
The Set-up environment should only be accessed by the service engineer and programmer since some of the selectable parameters are used to customize the machine or option installed and must therefore not be changed. An incorrect intervention by the operator could cause printer malfunction.

4.3.1 ACTIVATING THE SET-UP To enter the set-up environment, power off the machie and then power it back on again while pressing the ST1 (Station l ) and ST2 (Station 2) buttons simultaneously. Upon completion of the printer reset phase, load an A4 sheet of paper: the machine will print a line with ta description of the functions of all the keys in this environment. The flow charts on the following pages indicate the different ways in which the various set-up environments can be accessed. 4.3.2 SUPPORT SOFTWARE The software tools include all tools and languages that the product needs for the environments in which it will be used.

- Promotional demo
The program features an appropriate product presentation format and exploits all the operating modes and options available. It highlights the features and performance offered by the printer in every configuration and optimizes the operational cycle so as to reach the maximum performance obtainable.

-

Drivers Based on the Olivetti native protocol, they integrate the entire range of features handled by industry-standard applications. - Reference command sets STD 12/14 PR2E - DLL driver provided WIN NT 4.~12000, WIN 95/98 - Environment DLL WOSA

- Set-up management software
A specific program developed for set-up management on-line. It displays the product's set-up parameters and makes it possible to change them, handshaking included.

- Font and logo management software
A program used to create unusual graphical representations or special fonts.

4.3.3 CONFlGLlRATlON PARAMETERS
This section provides the description and possible values of the printer's different set-up parameters. 'The default value is indicated in bold.

4.3.3.1

CONFIGURATION MODE MENU PARAMETERS

DRAFT SPEED: NORMAL - HIGH

Determines the Draft mode that can activated via SW and by default. Determines the LQ type that can be activated via SW and by default Determines document positionlwidth measurement position. Activatesldeactivates acoustic signaling The optional interfaces are:

LQTYPE: NLQl

- NLQ2- LQ2

I r

PAPER WIDTH: FIRST LINE - PROGRAMMABLE

BUZZER: N - Y INTERFACE: RS 232 (1) - OPTIONAL - DUAL

- PARALLEL - RS 232 (2) - USB

(DUAL-compatible) (DUAL-compatible)

(when) RS232C (1)
EMULATION: OLIVETI-I - IBM BAUD RATE: 9600 - 4800 - 2400 - 1200 BITICHAR: 7 - 8 PARITY: NONE - ODD - EVEN STOP BIT: DSR: N - Y DCD N-Y Interfacedefault emulation Data transmissionelreception rate 7- or 8-bit data format. Type of parity checking. Number of stop bits Data Set Ready handled or not. Data Carrier Detector handled or not.

Qll

1- 2

Y 100250-4

Service Manual

4-3

PAPER EDGE DETECTION: N - Y

When enabled (Y), inhibits the printing of lines that are wider than the sheet inserted. Causes a paper jam (ESC r 1) in the Olivetti environment. For electronic HW reasons, the width of the document is automatically measured only during the document insertion phase. Therefore if the sheet of paper loaded has a variable width, the different size will not be detected during the printing phase.

SPECIAL FORMS: N - Y

When enabled (Y), every paper movement is performed with the printhead positioned outside the margins of the sheet of paper. This makes it possible to use the lightest forms indicated in the paper specifications thus avoiding the forms to crumple. Stores or not the settings made.

SAVE PARAMETERS: Y - N

EMULATION: P.P. II
(when) X24

- X 24

Selects the IBM emulation wanted

AGM: N - Y PASSBOOK: N - Y

Enablesldisables the AGM function. Indicates whether the printer is enabled or not to handle savings books.

(when) Passbook Y

BINDING: VERTICAL - HORIZONTAL

Used when the "PASSBOOK: Y" setting is made. Selects the type of savings book binding (horizontal or vertical). If horizontal binding is selected, during a savings book print job the printhead will move outside the margins of the savings book so as to improve the feed of the savings book itself. Selecting "R (Right)" ensures SW compatibility with the PR50 with right-hand alignment. Selecting "L (Left)" ensures SW compatibility with the PR50 with left-hand alignment.

SIDE : C - R

CHAR SET:
(when)

PC - IS0
PC CHAR SET:

Character generator selection.

(GR) (E) (LATIN 1) (GREEK) (LATIN 2) (CYRILLIC) (LATIN 5) (LATIN EURO) (P) (IL) (CANADIAN FRENCH) (ARAB IC) (NORDIC) (CYRILLIC) (PC WIN Latin2) (PC WIN Latinl)

Y 1002504

Service Manual

4-5

(when) I S 0 SET: OLI-UNIX IS0 885911 IS0 885912 IS0 885915 IS0 885916 IS0 885917 IS0 885918 IS0 885919 IS0 8859115 PC TABLE: TABLE 1 - TABLE 2 CHAR DEFINITION: LQ - DRAFT Selects the character generator table.

Selects the character definition. Selects the print pitch expressed in number of characters per inch. Selects or not the execution of an automatic carriage return each time a line feed command is received. Selects or not the execution of an automatic line feed each time a carriage return command is received.

ZERO SLASH: LINE LENGTH:

N-Y
80 - 90

Enablesldisables slashed zero printing. Selects maximum print line length expressed in number of character at 10 cpi. Selects the maximum form length expressed in inches.

FORM LENGTH: 11 - 12

BOTTOM MARGIN IBM-PP LIKE: N - Y Selects the form's bottom margin (BOF). N - The Bottom of Form value is 4.23 mm.

Y - The Bottom of Form value is 13.7 mm.

TOP MARGIN IBM-PP LIKE: N - Y

Selects the form's top margin (TOF). N - The Top Of Form value will be included between 4.23 mm (defined by the adjustment) for documents and 7.4 mm per savings books. Y - The Top Of Form value will be 4.23 mm for documents and 7.4 for passbooks.

PNS SELECTION: L-Y

Selecting (Y) grants access to the PNS selection menu in the IBM environment.

(when) PNS SELECTION: Y

PNS#4192:N-Y

If enabled, upon reception of a Form Feed command the document is expelled regardless of the form length selected. Selects a 115" spacing value. Stores or not the settings made.

PNS #4501 : U - Y SAVE PARAMETERS: Y - N

Y 1002504

Service Manual

4-7

Olivetti Menu
EMULATION: PR2E - PR40 (when) PR40+ LINE BUFFER PR40 LIKE: N - Y TOP MARGIN PR40 LIKE: N - Y Sets the reception buffer length like the PR40 (1K byte) or to 8 K byte. TOF management with fixed (PR40) or adjustable mechanical header. Selects the 01-IVETTI emulation

(when) PR2E PASSBOOK: N - Y (when) Passbook Y BINDING: VERTICAL - HORIZONTAL Used when the "PASSBOOK: Y setting is made. Selects the type of savings book binding (horizontal or vertical). If horizontal binding is selected, during the printing on a savings book the printhead is positioned outside the margin of the savirlgs book so as to improve the feed of the book itself. Selecting "R (Right)" ensures SW compatibility with the PR50 with right-hand alignment. Selecting "L (Left)" ensures SW compatibility with the PR50 with left-hand alignment. IBMIPC - OLIVElTI Selects the character generator. Enables the printer to handle savings books.

SIDE : L - R

CHAR GENERATOR:

(when) IBM CHAR SET: PC I S 0

-

IBM emulation PC or I S 0 character sets regardless of the selection made.

(when) PC CHAR SET:
DWN DK 210 220 (GR) (E)

437
850 851 852 855 857 858 860 862 863 864 865 866 1250 1252 (LATIN 1) (GREEK) (LATIN 2) (CY RILL IC) (LA-TIN 5) (LATIN EURO) (P) (IL) (CANADIAN FRENCH) (ARABIC) (NORDIC) (CYRILLIC) (PC WIN Latin2) (PCWINLatinl)

(when) I S 0 SET:
OLI-UNIX I S 0 885911 I S 0 885912 I S 0 885915 IS0 885916 I S 0 885917 I S 0 885918 I S 0 885919 I S 0 8859115

Y 100250-4

Service Manual

4-9

(when) OLIVET'TI CHAR SET:
USA D P E E2 DKIN F I SISF CH UK YU IL GR CND STD 31 SDC TR ARABIC USSR Cl BC CHAR DEFINITION: DRAFT - LQ - OCRA - OCRB CPI: 5 - 1 0 - 1 2 - 1 5 - 16.6- 17.1 COMPRESSED: Selects the character definition. Selects the print pitch.

1. - 17,1 66

Defines the spacing selected with ESC > Selects the vertical resolution. Selects whether to execute or not an automatic carriage return each time a line feed command is received.

VERTICAL RESOLUTION: 11216" - 11240"

LINE LENGTH:

90 - 94

Selects the maximum print line length expressed in numper of characters at 10 cpi.

PRINTER REPLY SYNCRONIZED: STATUS REQUEST: NO WAIT - WAIT

-Y

DSR management during a transmission Determines the timing of the status reply upon reception of an ESC j command. By selecting NO WAIT, the reply will be provided as soon as possible and simultaneously with the execution of a print job or paper movements. By selecting WAIT, the status reply will be provided at the end of the print job.

(if the Horizontal Magnetic devicelMlCR is present)

OPTION HORIZONTAL MSRW

This message warns that the option is installed. There is no selection to be made, and the next option available is printed right after it. If the Horizontal magnetic device1MICR option is will present, the caption "+MICRN appear next to "MSRW. Sets the magnetic standard.

STANDARD: DINIISO - ANSI - ISM 3604 (when) IBM 3604 END-SENTINEL: C - F

Sets the end-sentinel code.

DISPLACEMENT: STANDARD + l 0 +20 Defines the position of the magnetic stripe. DUPLICATE: N-Y Selects field duplication or not. Selects double field check or not Defines the read attempts. Defines normal or fast magnetic stripe reading. When Normal is selected, at each magnetic stripe read or write operation a savings book length measurement is performed so as to determine the exact position of the stripe. When Fast is selected, the length of the savings book is measured randomly with the procedure explained in the specific chapter; savings book measurements are not made during stripe readlwrites thus speedi~g stripe management.

DOUBLE FIELD CHECK: N - Y RETRY: 3 - 1 STRIPE HANDLING: NORMAL - FAST

Y 100250-4

Service Manual

4-11

(when) SIDE : R
AFF : STD - USA LINE BUFFER PR2845 LIKE: Selects print line width.

N- Y

Defines the reception buffer length like the 2845 (512 Bytes) or to 8 Kbytes.

NATION: USA D P E E2 DKIN F I SISF CH UK YU IL GR CND STD 31 SDC TR IS CHAR DEFINITION: DRAFT - LQ CPI: Selects the character definition. Selects the print pitch. Selects the line feed.

1012

LF: 1 1 5 " - m WARNING: END OF PAPER - PHOTO SENSORTOP

Selects the indication for out of paper or for photosensor covered.

TOP OF FORM:

1- 2

Selects the first or second printable line. Determines the timing of the status reply upon reception of an ESC j command. By selecting NO WAIT, the reply will be provided as soon as possible and simultaneously with the execution of a print job or paper movements. By selecting WAIT, the status reply will be provided at the end of the print job. Stores or not the settings made in this Set-up section.