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HP Omnibook XE4100 HP Omnibook XE4500
Technology Codes KB, KC

Service Manual

Notice
In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided "as is" and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. © Copyright Hewlett-Packard Company 1998­2002. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Phoenix Technologies, Ltd., ATI Technologies Inc., and Adobe Systems Incorporated. See the individual programs for additional copyright notices. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and CeleronTM and SpeedStepTM are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All certifications may not be completed at product introduction. Check with your HP reseller for certification status. This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A.

Edition History
Edition 1 (KB, KC) .......................... May 2002

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HP Omnibook XE4100/XE4500

Contents
1. Product Information .................................................................................................. 1-1
Features .........................................................................................................................................1-3 Operation.......................................................................................................................................1-6 Turning the Notebook On and Off .........................................................................................1-6 Checking the Status of the Notebook .....................................................................................1-7 Using Fn Hot Keys .................................................................................................................1-8 Resetting the Notebook ..........................................................................................................1-9 Specifications ..............................................................................................................................1-10 Internal Design ............................................................................................................................1-14

2. Removal and Replacement........................................................................................ 2-1
Disassembly Flowchart..................................................................................................................2-3 Removing the Battery (User-Replaceable)....................................................................................2-4 Removing a SDRAM Module (User-Replaceable).......................................................................2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable) ...............................................2-6 Removing the Hard Disk Drive (User-Replaceable).....................................................................2-7 Replacing Small Parts (User-Replaceable) ...................................................................................2-9 Removing the Keyboard Cover (User-Replaceable) ...................................................................2-10 Removing the Speaker Assembly (User-Replaceable)................................................................2-12 Removing the Keyboard (User-Replaceable)..............................................................................2-13 Removing the Switchboard PCA (User-Replaceable) ................................................................2-15 Removing the CD/DVD Drive (User-Replaceable) ....................................................................2-16 Removing the Display Assembly (HP Authorized Service Providers Only) ..............................2-17 Removing the Top Case (HP Authorized Service Providers Only) ............................................2-20 Removing the Floppy Drive (HP Authorized Service Providers Only) ......................................2-22 Removing the Infrared (I/R) PCA (HP Authorized Service Providers Only) .............................2-25 Removing the Heatsink (with Fan) (HP Authorized Service Providers Only)............................2-27 Removing the CPU Module (HP Authorized Service Providers Only) ......................................2-29 Removing the Motherboard (HP Authorized Service Providers Only).......................................2-31 Replacing Components on a Bottom Case ..................................................................................2-35 Repairing the BIOS IC (HP Authorized Service Providers Only) ..............................................2-37 Removing Other Components (HP Authorized Service Providers Only) ...................................2-39

3. Troubleshooting and Diagnostics ............................................................................. 3-1
Support by Authorized Service Providers .....................................................................................3-1 Troubleshooting ............................................................................................................................3-2 Checking for Customer Abuse ...............................................................................................3-3 Troubleshooting the Problem .................................................................................................3-3 Verifying the Repair ...............................................................................................................3-4 Suggestions for Troubleshooting............................................................................................3-5 Diagnostic Tools .........................................................................................................................3-17 e-Diagtools Diagnostic Program ..........................................................................................3-17 Power-On Self-Test ..............................................................................................................3-20 Sycard PCCtest 450/460 PC Card (Optional) ......................................................................3-25 Windows Management Instrumentation (WMI)...................................................................3-26 BIOS Setup Utility................................................................................................................3-27

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4. Replaceable Parts....................................................................................................... 4-1 5. Reference Information............................................................................................... 5-1
Password Removal Policy............................................................................................................. 5-1 Hewlett-Packard Display Quality Statement................................................................................. 5-2 Service Notes and Obsolete Parts ................................................................................................. 5-4

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Figures
Figure 1-1. Omnibook XE4100/XE4500-- Front View ......................................................................1-3 Figure 1-2. Omnibook XE4100/XE4500-- Back View ......................................................................1-4 Figure 1-3. Omnibook XE4100/XE4500-- Bottom View...................................................................1-5 Figure 1-4. Resetting the Notebook .....................................................................................................1-9 Figure 1-5. Replaceable Module Diagram .........................................................................................1-14 Figure 2-1. Disassembly Flow..............................................................................................................2-3 Figure 2-2. Removing the Battery........................................................................................................2-4 Figure 2-3. Removing an SDRAM Module .........................................................................................2-5 Figure 2-4. Removing the Mini-PCI Card............................................................................................2-6 Figure 2-5. Removing the Hard Disk Drive .........................................................................................2-7 Figure 2-6. Removing the Hard Disk Drive Tray.................................................................................2-8 Figure 2-7. Removing the Keyboard Cover .......................................................................................2-11 Figure 2-8. Removing the Speaker Assembly....................................................................................2-12 Figure 2-9. Removing the Keyboard ..................................................................................................2-14 Figure 2-10. Removing the Switchboard PCA...................................................................................2-15 Figure 2-11. Removing the CD/DVD Drive ......................................................................................2-16 Figure 2-12. Removing the Display Assembly ..................................................................................2-18 Figure 2-13. Removing the Top Case ................................................................................................2-21 Figure 2-14. Removing the Floppy Drive ..........................................................................................2-23 Figure 2-15. Removing the I/R PCA..................................................................................................2-26 Figure 2-16. Removing the Heatsink (with Fan)................................................................................2-27 Figure 2-17. Removing the CPU Module ..........................................................................................2-29 Figure 2-18. Removing the Motherboard...........................................................................................2-32 Figure 2-19. Example of Serial Number Label ..................................................................................2-35 Figure 2-20. Replacing the Antennas.................................................................................................2-36 Figure 2-21. Removing a PCMCIA Door ..........................................................................................2-36 Figure 2-22. Boot-Block Jumper........................................................................................................2-38 Figure 3-1. Basic Troubleshooting Steps .............................................................................................3-2 Figure 4-1. Exploded View ..................................................................................................................4-2

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Tables
Table 1-1. Omnibook XE4100/XE4500 Notebooks............................................................................ 1-1 Table 1-2. Product Comparisons.......................................................................................................... 1-2 Table 1-3. Activating Power Modes .................................................................................................... 1-6 Table 1-4. Main Status Lights (front of notebook) .............................................................................. 1-7 Table 1-5. Keyboard Status Lights....................................................................................................... 1-7 Table 1-6. Fn Hot Keys........................................................................................................................ 1-8 Table 1-7. Omnibook X4100 and XE4500 Specifications ................................................................ 1-10 Table 1-8. Omnibook XE4100, XE4500 Accessories ....................................................................... 1-13 Table 1-9. Functional Structure Description ...................................................................................... 1-15 Table 2-1. Removal Cross-Reference .................................................................................................. 2-1 Table 2-2. Required Equipment ........................................................................................................... 2-2 Table 2-3. Recommended Screw Torque Values................................................................................. 2-2 Table 2-4. Replacing Small Parts (User-Replaceable)......................................................................... 2-9 Table 2-5. Removing Omnibook XE4100/XE4500 Components...................................................... 2-39 Table 3-1. ASP Support Options ......................................................................................................... 3-1 Table 3-2. Scope of Diagnostic Tools.................................................................................................. 3-5 Table 3-3. Troubleshooting Suggestions ............................................................................................. 3-6 Table 3-4. POST Terminal-Error Beep Codes................................................................................... 3-20 Table 3-5. POST Messages................................................................................................................ 3-23 Table 3-6. Sycard PCCtest Commands.............................................................................................. 3-25 Table 3-7. BIOS Setup Menus and Parameters.................................................................................. 3-27 Table 4-1. Omnibook Replaceable Parts.............................................................................................. 4-3 Table 4-2. Accessory Replaceable Parts .............................................................................................. 4-6 Table 4-3. Part Number Reference ...................................................................................................... 4-6 Table 5-1. Omnibook XE4100/XE4500 LCD Guidelines ................................................................... 5-3

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Introduction
This manual provides reference information for servicing the HP Omnibook XE4100 (technology code KC) and XE4500 (technology code KB) notebook computers. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it even without having equipment available. The following table lists other sources of information about the notebook computers and related products.

Source HP Notebook Web Site

HP Business Support web Site HP Partnership Web HP Asia Pacific Channel Support Centre for DPSP Partners HP/MCD web site America Online CompuServe HP Support Assist CD-ROM Microsoft Windows manual Microsoft Web

Address or Number http://www.hp.com/notebooks (http://www.europe.hp.com/notebook, European mirror) www.hp.com/go/bizsupport http://partner.americas.hp.com http://www.hp.com.au

Comments

Restricted to Authorized Resellers only. Restricted to DPSP Partners only.

http://www.mcd.hp.com Keyword: HP GO HP (800) 457-1762 (801) 431-1587

http://www.microsoft.com

HP's internal web site for division information. Call (800) 827-6364 for membership within the US. Call (800) 524-3388 for membership within the US. US and Canada. Outside US and Canada. Information about Windows operating system. Information and updates for Windows operating systems.

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1
Product Information
HP Omnibook XE4100 and XE4500 notebook computers provide outstanding performance and expandability in a conveniently portable form. Their high-performance components use the latest technologies to enable them to serve as desktop computers or portable multimedia presentation tools. Note that the following list of products is current at the time of publication but is subject to change.
Table 1-1. Omnibook XE4100/XE4500 Notebooks
Omnibook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 128 MB/uma 128 MB/uma 256 MB/uma 256 MB/uma 128 MB/uma 128 MB/uma 128 MB/uma 128 MB/uma 256 MB/uma 128 MB/16 MB 128 MB/16 MB 128 MB/32 MB 256 MB/32 MB 256 MB/32 MB 256 MB/32 MB 128 MB/32 MB 256 MB/32 MB 256 MB/32 MB 256 MB/32 MB 128 MB/32 MB 256 MB/32 MB 256 MB/32 MB 256 MB/32 MB 128 MB/16 MB 128 MB/32 MB 256 MB/32 MB 256 MB/32 MB Communication Battery

Omnibook XE4100 F4641 J/H F4642 J/H F4643 J/H F4644 J/H F4646 J/H F4647 J/H F4648 J/H F4649 H F4650 J/H F4867 J/H F4868 J/H F4869 J/H F4870 J/H F4871 J/H F4872 J/H F4873 J/H F4874 J/H F4875 J/H F4876 J/H F4877 H F4878 H F4880 J/H F4881 J/H F4883 J/H F4884 J/H F4885 J/H F4886 J/H Celeron 1.13 GHz Celeron 1.13 GHz Celeron 1.2 GHz Celeron 1.2 GHz Celeron 1.2 GHz Celeron 1.2 GHz Celeron 1.2 GHz Celeron 1.2 Ghz Celeron 1.2 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.7 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.7 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.7 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.6 GHz Pentium 4-M 1.7 GHz 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 14.1-in XGA 15-in XGA 15-in XGA 15-in XGA 14.1-in XGA 15-in XGA 14.1-in XGA 15-in XGA 14.1-in XGA 14.1-in XGA 15-in XGA 20 GB 20 GB 30 GB 30 GB 20 GB 20 GB 30 GB 20 GB 20 GB 20 GB 30 GB 20 GB 30 GB 30 GB 30 GB 20 GB 30 GB 30 GB 20 GB 30 GB 30 GB 30 GB 20 GB 30 GB 40 GB CD DVD DVD CDRW/DVD CD CD CDRW/DVD CDRW/DVD DVD CD DVD DVD DVD CDRW/DVD CDRW/DVD DVD DVD CDRW/DVD CDRW/DVD CDRW/DVD CDRW/DVD DVD CDRW/DVD CD CDRW/DVD CD CDRW/DVD Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Modem/LAN Ni-Mh Li-Ion Li-Ion Li-Ion Ni-Mh Li-Ion Ni-Mh Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion Li-Ion

Omnibook XE4500

Modem/LAN/802.11 Li-Ion

15-in SXGA+ 40 GB

Modem/LAN/802.11 Li-Ion

Modem/LAN/802.11 Li-Ion Modem/LAN/802.11 Li-Ion Modem/LAN Modem/LAN Modem/LAN Li-Ion Li-Ion Li-Ion

15-in SXGA+ 30 GB

Modem/LAN/802.11 Li-Ion

This table lists only base product configurations--custom configurations are not included. * The J/H suffix indicates the notebook's OS: J = Windows XP Professional with Windows 2000 Recovery CDs, H = Windows XP Home. ** Intel Mobile Pentium 4-M and Intel Mobile Celeron processors.

HP Omnibook XE4100/XE4500

Product Information

1-1

Table 1-2. Product Comparisons
Processor* Memory Omnibook XE4500 Pentium 4-M (1.6 to 1.7 GHz). Up to 2 GB (2048 MB) SDRAM using 1 GB MB modules (when available); otherwise, up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) active-matrix TFT. ATI Mobility Radeon graphics accelerator with 16 or 32 MB DDR graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off. Omnibook XE4100 Celeron (1.13 to 1.20 GHz). Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 128 MB SDRAM preinstalled.

Display

15.0-inch XGA (1024 x 768) or 14.1-inch XGA (1024 x 768) active-matrix TFT. VIA graphics with up to 32 MB dynamically allocated video RAM [16 MB (default) video RAM shared with system RAM]. Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off.

Video

Operating System Power States

* Intel Mobile Pentium 4-M and Intel Celeron Mobile processors. All models feature HP TopTools, and are ACPI compliant.

1-2

Product Information

HP Omnibook XE4100/XE4500

Features
The following three illustrations show the notebook's main external features. For an exploded view of the notebook, see page 4-2.

Figure 1-1. Omnibook XE4100/XE4500-- Front View
1. Notebook open/close latch. 2. One-touch buttons. 3. Keyboard status lights. 4. Power button. Turns the notebook on and off. 5. Touch pad, scroll pad, click buttons, plus on-off button. 6. Main status lights (left to right): power mode, battery, hard disk activity. 7. Microphone option (not available). 8. Infrared port*. 9. Wireless on-off button and indicator light*. 10. Battery. 11. CD-ROM, DVD, or other drive. 12. PS/2 keyboard or PS/2 mouse port (supports Y adapter). * on certain models

HP Omnibook XE4100/XE4500

Product Information

1-3

Figure 1-2. Omnibook XE4100/XE4500-- Back View
13. AC adapter jack. 14. Two universal serial bus (USB) ports. 15. LAN port*. 16. S-video port*. 17. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 18. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 19. External monitor port. 20. Kensington lock slot (security connector). 21. Modem port*. 22. PCMCIA card and CardBus slot and button (XE4100) PCMCIA card and CardBus slots and buttons (XE4500). 23. IEEE 1394 port*. 24. Audio jacks (left to right): external microphone, audio out (headphones). 25. Volume control*. 26. Audio mute button and audio mute light*. 27. Floppy drive*. * on certain models

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Product Information

HP Omnibook XE4100/XE4500

Figure 1-3. Omnibook XE4100/XE4500-- Bottom View
28. Hard disk drive. 29. Battery latch. 30. SDRAM door. 31. Reset button. 32. Port replicator connector*. 33. Mini-PCI door (no user parts inside). * on certain models

HP Omnibook XE4100/XE4500

Product Information

1-5

Operation
This section gives an overview of the notebook's operation.

Turning the Notebook On and Off
You can start and stop your notebook using its power button. However, at certain times you might want to use other methods to start or stop the notebook--depending on power considerations, types of active connections, and start-up time.

Note This manual describes the notebook in its original factory configuration, with all settings at their default values.

Table 1-3. Activating Power Modes
Power mode On Power mode status light is on. Standby mode Saves significant power. Turns off the display and other components. Maintains current session in RAM. Restarts quickly. Restores network connections. Power mode status light blinks. Hibernate mode Saves maximum power. Saves current session to disk, then shuts down. Restores network connections. Power mode status light is off. Shut down (off) Saves maximum power. Turns off without saving current session. At startup, resets everything, starts a new session, and restores network connections. Power mode status light is off. To enter this mode Press the power button. Press the power button ­or­ click Start, Turn Off Computer, Stand By (Windows XP) ­or­ click Start, Shut Down, Standby (Windows 2000) ­or­ allow timeout. Press Fn+F12 ­or­ click Start, Shut Down, Hibernate (Windows 2000) ­or­ allow timeout. Click Start, Turn Off Computer, Turn Off (Windows XP) ­or­ click Start, Shut Down, Shut down (Windows 2000) ­or­ press the power button for 4 seconds (only if the Start menu procedure doesn't work).

To turn on: Press the power button to restart, or to resume your session from Standby or Hibernate mode.

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Product Information

HP Omnibook XE4100/XE4500

Checking the Status of the Notebook
The main status lights on the front of the notebook report power status, battery status, and hard disk activity.
Table 1-4. Main Status Lights (front of notebook)
Meaning Power status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernate mode. Hard disk drive activity On: notebook is accessing the hard disk drive. Battery status Green: The AC adapter is connected and the battery is fully charged. Amber: The AC adapter is connected and the battery is charging. Blinking: The AC adapter is connected and the battery is missing or has a fault. Off: The AC adapter is not connected.

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.
Table 1-5. Keyboard Status Lights
Meaning Caps Lock Caps Lock is active. Num Lock Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) Keypad Lock The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys; otherwise, cursor control is active (as marked on an external keyboard).

HP Omnibook XE4100/XE4500

Product Information

1-7

Using Fn Hot Keys
The combination of the Fn key plus another key creates a hot key--a shortcut key sequence--for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Table 1-6. Fn Hot Keys
Hot Key Fn+F1 Fn+F2 Fn+F5 Fn+F8 Effect Decreases the display brightness. Increases the display brightness. Toggles among the built-in display, an external display, and simultaneous display on both. Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num Lock is on, then the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard). Enters Hibernate mode. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the audio volume. Audio mute.

Fn+F12 Fn+NumLock Fn+Page Up Fn+Page Down Fn+Backspace

1-8

Product Information

HP Omnibook XE4100/XE4500

Resetting the Notebook
Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power button to restart. · If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart. · Press and hold the power button for about four seconds until the display shuts down, and then press the power button again to restart. · Use a ball-point pen or a straightened paper clip to press the reset button on the bottom of the notebook.

Figure 1-4. Resetting the Notebook Note To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive, then restart. Press Esc when the HP logo appears, then select the CD/DVD drive as the temporary boot device.

HP Omnibook XE4100/XE4500

Product Information

1-9

Specifications
The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook web site (www.hp.com/notebooks).
Table 1-7. Omnibook X4100 and XE4500 Specifications
Physical Attributes Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in). Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in). Weight: 2.9 kg (6.5 lb) minimum, depending on configuration. Omnibook XE4500: 1.6- to 1.7-GHz Intel Mobile Pentium 4 processor-M with Intel Speed Step technology. 512-KB L2 cache. 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus. Omnibook XE4100: 1.13- to 1.20-GHz Intel Mobile Celeron processor. 256-KB L2 cache. 1.45-V core low-power processor with 133-MHz processor system bus. 14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix (TFT) LCD display. Hardware 3D acceleration, hardware DVD acceleration. Omnibook XE4500: External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on monitor, resolution, and color depth. ATI Mobility Radeon graphics accelerator with 16- or 32-MB DDR graphics memory, 4x AGP graphics capability. Dual display capability (depends on operating system support). Omnibook XE4100: External monitors up to 1600 × 1200 resolution with 16K colors at 60 Hz refresh rate or other resolutions at 64M colors and up to 85 Hz refresh rate. Refresh rate and clarity may vary depending on monitor, resolution, and color depth. VIA graphics with up to 32 MB dynamically allocated video RAM [16 MB (default) video RAM shared with system RAM]. Power Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with LED charge-level gauge. Battery life: up to 3 (LiIon) or 2 hours (NiMH) hours typical (varies with model, usage, and power settings). Fast battery recharge: 2 hours when system is off, 3 hours when system is on. Low-battery warning. Suspend/resume capability. Omnibook XE4500: Universal AC adapter: 100­240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. Omnibook XE4100: Universal AC adapter: 100­240 Vac (50/60 Hz) input, 19 Vdc output, 60 W (3.16 A) Mass Storage 20- to 40-GB removable hard drive with Ultra-DMA 100 interface. 1.44-MB floppy drive (certain models). 24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher).

Processor and Bus Architecture

Video

1-10

Product Information

HP Omnibook XE4100/XE4500

RAM

At least 128 MB SDRAM preinstalled. Omnibook XE4500 Two slots for PC2100 DDR-266 SDRAM modules. Up to 2 GB (2048 MB) SDRAM using 1 GB modules (when available); otherwise, up to 1 GB (1024 MB) SDRAM using 512 MB modules. Omnibook XE4100 Two slots for PC-133 SDRAM modules. Up to 1 GB (1024 MB) SDRAM.

Audio System

Stereo sound via two built-in speakers. 3D-enhanced audio. Volume and mute buttons (certain models). Headphone-out and microphone-in. 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Touch pad with integrated scroll pad, on-off button and indicator. Left and right click buttons. Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN, fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP. Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21. Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: ­84 dBm typical. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button and indicator. Mini-PCI interface. 9-pin, 115,200-bps serial. 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. S-video TV out (certain models). PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port (certain models). IEEE-1394 (certain models). Universal serial bus (USB 1.1), two ports. One or two 16-/32-bit PC Card slots, Type II or III, CardBus enabled. Optional port replicator (certain models). User and administrator passwords. System password. PC identification displayed at boot. WMI-accessible electronic serial number. Kensington MicroSaver lock slot.

Keyboard and Pointing Device

LAN (certain models) Modem (certain models)

Wireless LAN (certain models)

Input/Output

Expandability Security Features

HP Omnibook XE4100/XE4500

Product Information

1-11

Environmental Limits

Operating temperature: 5 to 35 °C (41 to 95 °F). Operating humidity: 20 to 90 percent RH (5 to 35 °C). Operating altitude: up to 3000 m (10,000 ft) at 25 °C (77 °F). Storage temperature: ­20 to 50 °C (­4 to 122 °F). Omnibook XE4500: CPU: Intel Mobile Pentium 4 processor-M. Core logic: ALI 1671 / 1535+ chipset. Display controller: ATI Mobility Radeon M6-C/P. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570. Super I/O: integrated in core logic. IEEE 1394: TI TSB43AB22. LAN: National NS83815. 802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset. Omnibook XE4100: CPU: Intel Mobile Celeron processor. Core logic: VIA Twister-T + VT8231 chipset. Display controller: S3 Savage Pro integrated in core logic. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: O2Micro 6912. Keyboard/embedded controller: National PC87570. Super I/O: integrated in core logic. LAN: VIA Phy, MAC integrated in core logic. 802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset.

Major ICs

1-12

Product Information

HP Omnibook XE4100/XE4500

Table 1-8. Omnibook XE4100, XE4500 Accessories
Accessory Memory F4694-60901 F4695-60901 F4696-60901 1818-8504 1818-8635 1818-8604 Hard Drives 0950-4288 0950-4320 Power Options 0950-3988 F4600-60901 F4809-60901 8120-6312 8120-8373 8120-8373 8120-6314 8120-6316 8120-6317 8120-8699 8120-6313 PC Cards F4640-60978 F4640-60977 Docking F4808-60901 Adapter F1469A Description Omnibook XE4500 · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · Omnibook XE4100

128MB DDR266B 256MB DDR266B 512MB DDR266B SDRAM module, 128MB PC133 SODIMM (X16) SDRAM module, 256MB PC133 SODIMM (X16) SDRAM module, 512MB PC133 SODIMM (X8) HDD-40GB 9.5mm, Toshiba ATA100 HDD-40.0GB 9.5mm, IBM ATA100 FDB AC-Adapter-Ultraslim 60W, 19V Output AC-Adapter-Ultraslim Delta 75W s/PFC Battery, LiIon 4.4AHr 8 Cell Li-Ion Cord, Pwr, Austr #ABG (2w) Cord, Pwr, China #AB2 (2w) Cord, Pwr, China #AB2 (2w) Cord, Pwr, Europe #ABB (2w) Cord, Pwr, Japan #ABJ (2w) Cord, Pwr, S.Afr #ACQ (2w) Cord, Pwr, UK (EPSR) For Hong Kong (2w) Cord, Pwr, US #ABA (2w) Card, mini-PCI-802.11B France Card, mini-PCI-802.11B worldwide Port Replicator Assy PS/2 Y adapter

HP Omnibook XE4100/XE4500

Product Information

1-13

Internal Design
The motherboard PCA is the central component of the notebook's design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-9 on page 1-15 lists the roles that these modules play in the notebook's functional subsystems.

Figure 1-5. Replaceable Module Diagram

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Product Information

HP Omnibook XE4100/XE4500

Table 1-9. Functional Structure Description
Bootup CPU module Motherboard Hard disk drive Floppy drive CPU module Motherboard Motherboard SDRAM module Battery Motherboard Switchboard PCA AC adapter Display Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Status Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA Motherboard Motherboard Motherboard Motherboard Motherboard PCMCIA socket Mini-PCI Antenna PCAs IR PCA Motherboard Motherboard Main processor (MMO). Primary system circuitry, system BIOS. First source of disk-based startup code. Second source of disk-based startup code. Main processor, numeric data processor, L1 and L2 cache. Primary system circuitry. Video RAM (XE4500). Changeable SDRAM (2 slots), video RAM (XE4100). no onboard SDRAM (XE4100/XE4500) Power storage. AC adapter socket, reset button, lid switch, power supply, power control circuitry. Power button AC-to-DC converter. Graphics controller, video RAM (XE4500) Shared video RAM (XE4100). Display output, backlight, power converter for backlight. Hard disk controller. Hard disk mechanism. I/O controller, floppy connector. Floppy drive mechanism. Keyboard BIOS, keyboard controller. Power switch, one-touch buttons Key switches. Keyboard circuitry, keyboard controller, keyboard BIOS. Touch pad sensor, click buttons, controller (PS/2 output). Audio controller, audio decoder, speaker amplifier, microphone, external audio jacks, headphone amplifier, audio-off switch. Speakers. LED circuitry, keyboard controller. Keyboard LEDs. Main status LEDs. I/O controller, serial connector. I/O controller, parallel connector. I/O controller. Infrared transmitter/receiver. PS/2 connector, keyboard controller. Bus controller (South Bridge), USB connector. I/O controller, S-video connector (certain models). Port replicator logic, port replicator connector (certain models). PCMCIA controller. PCMCIA connectors. I/O controller, radio, radio frequency circuitry. Transmit/receive antennas. On/off switch, indicator light. LAN circuitry, bus controller, LAN connector. Modem circuitry (certain models), modem connector.

Processor Memory

Power

Hard disk Floppy drive Keyboard

PS/2 Touchpad Audio

Serial Parallel Infrared PS/2 port USB S-Video Port Replicator PCMCIA Wireless LAN (certain models) LAN Modem

HP Omnibook XE4100/XE4500

Product Information

1-15

2
Removal and Replacement
This chapter tells you how to remove and replace the notebook's components and assemblies. The items marked by · in the following table are user-replaceable.
Table 2-1. Removal Cross-Reference

· Assembly, speaker (page 2-12). Battery, CMOS (page 2-37). · Battery, main (page 2-4). · Card, wireless LAN mini-PCI (page 2-6). Case, bottom (page 2-35). Case, top (page 2-20). · Cover, keyboard (page 2-10). Assembly, display (page 2-17). · Door, mini-PCI (page 2-9). · Door, SDRAM (page 2-9). Doors, PCMCIA (page 2-35). · Drive, CD/DVD (page 2-16).

· · · ·

·

Drive, floppy (page 2-22). Drive, hard disk (page 2-7). Feet, rubber (page 2-9). Heatsink (with fan) (page 2-27). Keyboard (page 2-13). Module, SDRAM (page 2-5). Module, CPU (page 2-29). PCA, antennas (page 2-17). PCA, I/R (page 2-25). PCA, motherboard (page 2-31). PCA, switchboard (page 2-13). Rubber screw plugs, display (page 2-9).

Caution
Always provide proper grounding when performing repairs. Without proper grounding, an electrostatic discharge can damage the notebook and its components.

Notes Reassembly steps are the reverse of the removal steps. Reassembly notes are included at the end of each section below. Symbols like these are displayed throughout this chapter to show approximate full-size screw outlines. You can use these to verify the sizes of screws before you install them. Installing a wrongsize screw can damage the notebook. (The symbol at the left represents an M2.5 × 4 mm T-head screw.)

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Table 2-2. Required Equipment

· Small Phillips screwdriver, preferably magnetized. · Small flat-blade screwdriver. · 5 mm nut driver

Table 2-3. Recommended Screw Torque Values
Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 ­ 2,5 3,5 ­ 4,0 2,5 ­ 3,0 2,5 ­ 3,0 2,5 ­ 3,0 Torque (in-lbf) 1.7 ­ 2.2 3.0 ­ 3.4 2.2 ­ 2.6 2.2 ­ 2.6 2.2 ­ 2.6

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Disassembly Flowchart
The following diagram shows the general "path" you will use when disassembling the notebook to access any particular component.

Figure 2-1. Disassembly Flow

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Removal and Replacement

2-3

Removing the Battery
(User-Replaceable)
Required Equipment

· None.
Removal Procedure

· Slide the battery's release latch, then pull the battery out of its compartment.

Figure 2-2. Removing the Battery

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HP Omnibook XE4100/XE4500

Removing a SDRAM Module
(User-Replaceable)
The notebook has no system memory built into its motherboard, but has two slots for SDRAM modules. One slot contains an SDRAM module that was factory installed.

Note Omnibook XE4100 models use only PC133 SDRAM modules, and Omnibook XE4500 models use only DDR266 SDRAM modules. Using the wrong type of module prevents the notebook from booting.

Caution
Handle the SDRAM module only by its edges and provide proper grounding, or you might damage the module through electrostatic discharge.

Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, loosen the captive screws holding the SDRAM door, and then remove the door. 3. Press outward on the latches at the sides of the SDRAM module to release it (the SDRAM module pops up). 4. Carefully pull the SDRAM module out of the connector.

Figure 2-3. Removing an SDRAM Module Reassembly Notes

· Carefully press the SDRAM module into the connector at an angle of about 30°, until it is fully inserted. Then press down on both sides of the SDRAM module until the latches snap closed.

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Removal and Replacement

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Removing the Wireless LAN Mini-PCI Card
(User-Replaceable)
Certain notebooks include a wireless LAN mini-PCI card under the mini-PCI door on the bottom of the notebook.

Caution
Handle the Mini-PCI card only by its edges and provide proper grounding, or you might damage the card through electrostatic discharge.

Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, loosen the captive screws holding the Mini-PCI door, and then remove the door.

Caution
Be careful when connecting and disconnecting the antenna cables from the mini-PCI card. Damaged cables or connectors can degrade notebook performance.

3. Disconnect the two antenna cables from the mini-PCI card. 4. Press outward on the latches at the sides of the mini-PCI card to release it (the mini-PCI card pops up). 5. Carefully pull the mini-PCI card out of the connector.

Figure 2-4. Removing the Mini-PCI Card Reassembly Notes

· Carefully press the mini-PCI card into the connector at an angle of about 30°, until it is fully inserted. Then press down on both sides of the mini-PCI card until the latches snap closed.

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Removing the Hard Disk Drive
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in "Recovering the Factory Software," as shown on the next page.

1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Carefully pull the hard drive out of the notebook.
Screw, M2.5×6mm (2)

Figure 2-5. Removing the Hard Disk Drive

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4. Remove the screws from the drive and drive tray, then lift the drive out of the tray. 5. Remove the connector from the hard disk drive.
Screw, M3×4mm (4)

Figure 2-6. Removing the Hard Disk Drive Tray

Recovering the Factory Software
The following procedure describes how to recover the notebook's original software and operating system. This process can take up to 15 minutes to complete. (For more information about recovering the factory software installation, see the readme.txt file in the root directory of the Recovery CDs.)

Caution
Do not interrupt the following process or unplug the AC adapter until the process completes.

1. Connect the AC adapter to the notebook. 2. Insert Recovery CD disk 1 into the notebook's CD/DVD drive. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it. 3. Turn on or restart the notebook. 4. When the HP logo appears, press Esc to display the Boot menu. 5. Use the arrow keys to select the CD/DVD drive as the first boot device, then press Enter. 6. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. To create the Utility partition without installing the factory software, click Advanced and select not to install the operating system. If the hard disk is partitioned into several logical drives, you can install the factory software on drive C without affecting other drives. Click Advanced and select to restore only the C partition. 7. When prompted to reboot the notebook, press Ctrl+Alt+Del and follow any instructions that appear.

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HP Omnibook XE4100/XE4500

Replacing Small Parts
(User-Replaceable)
The user can replace the following small parts.
Table 2-4. Replacing Small Parts (User-Replaceable)
Part Rubber screw plugs, display (on display bezel) Door, mini-PCI Door, memory Feet, rubber (on bottom of notebook) Rubber cover, docking port (XE4500 only) Cover, modem port Replacement Procedure Insert a small flat-blade screwdriver under the rubber screw plug and pry it loose. To replace, firmly press the adhesive side of the screw plug into the recess. On the bottom of the notebook, loosen the screws that secure the mini-PCI door to the bottom case and then remove the door. On the bottom of the notebook, loosen the screws that secure the SDRAM module door to the bottom case and then remove the door. Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, firmly press the adhesive side of the foot into the recess. Grasp the rubber docking port cover with your fingers and gently remove it. To replace, firmly press the docking port cover into the opening in the bottom case. Insert a small flat-blade screwdriver at the top of the cover and gently pry it loose. To replace, insert the cover into the modem port opening.

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Removing the Keyboard Cover
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver. · Small flat-blade screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the two screws that secure the keyboard cover to the rear of the notebook. 3. Carefully insert a flat-blade screwdriver blade under the keyboard cover near the right end, and then gently pry up the center of the cover.

Caution
Be careful not to damage the antenna PCA that is connected to the left and right display assembly hinges. Damaging either antenna PCA can degrade notebook performance.

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HP Omnibook XE4100/XE4500

4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver under the right side of the display assembly hinge, gently pry up, and then lift the cover out. This procedure might need to be repeated on the left side of display assembly hinge to completely remove the cover.

Screw, M2.5×4mm (2)

Figure 2-7. Removing the Keyboard Cover Reassembly Note

· Insert the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press the panel into place.

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Removal and Replacement

2-11

Removing the Speaker Assembly
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-10). 3. Remove the screw that secures the speaker assembly to the top case. 4. Disconnect the 4-wire cable from the switchboard PCA.
Screw, M2.5×6mm

Figure 2-8. Removing the Speaker Assembly

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HP Omnibook XE4100/XE4500

Removing the Keyboard
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 2-10). 3. Remove the screws that secure the keyboard to the top case. 4. Lift up on the keyboard at the switchboard PCA end and then pull it toward the display assembly to release the tabs from the top case. 5. Turn the keyboard over and disconnect the motherboard cable. 6. Remove the keyboard.
Reassembly Notes

Caution
Do not excessively bend or fold the keyboard cable. Excessive flexing can damage the keyboard cable connectors.

· Lay the keyboard face down on the top case, forward of its normal position, then reconnect the keyboard cable. · Slide the metal tabs on the bottom of the keyboard into their slots in the top case, then lower the keyboard into place.

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Removal and Replacement

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Screw, M2.5×4mm (4)

Figure 2-9. Removing the Keyboard

2-14

Removal and Replacement

HP Omnibook XE4100/XE4500

Removing the Switchboard PCA
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-10). 3. Disconnect both the 2-wire and 4-wire cables that connect the switchboard PCA to the top case and speaker assembly, respectively. 4. Remove the screws that secure the keyboard and switchboard PCA to the top case (page 2-13). 5. Gently lift up on the keyboard, carefully remove the switchboard PCA from the top case, and then disconnect the underside motherboard cable.
Screw, M2.5×4mm

Figure 2-10. Removing the Switchboard PCA

Reassembly Note

· Connect the underside motherboard cable before installing the switchboard PCA.

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Removal and Replacement

2-15

Removing the CD/DVD Drive
(User-Replaceable)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Keyboard cover (page 2-10). · Keyboard (page 2-13). 3. Remove the screws that secure the CD/DVD drive to the top case and motherboard. 4. Place your index finger in the top case opening and push out on the CD/DVD drive to release it from the motherboard. 5. Remove the CD/DVD drive.

Screw, M2.5×6mm

Screw, M2.5×4mm

Figure 2-11. Removing the CD/DVD Drive

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Removal and Replacement

HP Omnibook XE4100/XE4500

Removing the Display Assembly
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 2-10). 3. Remove the two retaining screws from the rear of the notebook. 4. Remove the screws from the left and right antenna PCAs. Relocate the antenna PCAs away from the display assembly hinges. 5. Disconnect the display assembly cable from the motherboard. 6. Remove the six retaining screws that secure the display assembly to the top case. Note that there is a grounding strap at the left hinge. 7. Lift the display assembly off of the notebook.

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Removal and Replacement

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Screws, M2.5×6mm (8)

Screws, silver M2x4mm (2)

Figure 2-12. Removing the Display Assembly

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Removal and Replacement

HP Omnibook XE4100/XE4500

Reassembly Notes

Important
After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the Omnibook XE4000 Series service package from the Partnership web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Turn on the notebook. 5. When you see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Select the option to update the display/LCD identification stored on the motherboard.

· Make sure you connect the grounding strap to the left display assembly hinge. · When connecting the left and right antenna PCAs, make sure they are parallel with the display assembly hinges.

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Removal and Replacement

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Removing the Top Case
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Speaker assembly (page 2-12). · Switchboard PCA (page 2-13). · Keyboard (page 2-13). · CD/DVD drive (page 2-16). · Display assembly (page 2-17). 3. Remove the two screws from the rear of the bottom case. 4. Remove the screws from the middle and near the back of the top case. 5. Remove the rubber screw plugs and screws from the bottom case. 6. Lift the top case off of the notebook and then disconnect the touch pad cable from the motherboard.

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Screw, M2.5×6mm (15)

Screw, M2.5×4mm

Screw, M2.5×7mm (2)

Screw, M2.5×4mm

Figure 2-13. Removing the Top Case

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2-21

Removing the Floppy Drive
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Switchboard PCA (page 2-13). · Keyboard (page 2-13). · Display assembly (page 2-17). · Top case (page 2-20). 3. Remove the screws (right side) that secure the hard disk drive guide to the motherboard. Note that the screws (left side) are missing. These screws were removed during the top case removal procedure. 4. Disconnect the motherboard cable. 5. Remove the screws that secure the floppy drive to the motherboard. 6. Remove the floppy drive.

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HP Omnibook XE4100/XE4500

Screw, M2.5×4mm (2) Screw, M2.5×4mm (2)

Figure 2-14. Removing the Floppy Drive

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Reassembly Notes

Caution
Do not excessively bend or fold the floppy drive cable. Excessive flexing can damage the floppy drive cable connections.

· Connect the floppy drive cable to the motherboard prior to replacing the floppy drive and hard disk drive guide. · When replacing the hard disk drive guide, do not secure the left side to the motherboard. The left side of the guide gets secured during the top case replacement procedure.

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HP Omnibook XE4100/XE4500

Removing the Infrared (I/R) PCA
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Switchboard PCA (page 2-13). · Keyboard (page 2-13). · Display assembly (page 2-17). · Top case (page 2-20). 3. Disconnect the cable from the motherboard. 4. Remove the screws that secure the I/R PCA to the bottom case. 5. Remove the I/R PCA.

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Reassembly Note

Caution
Use care when handling the I/R PCA cable. Damaging the cable can degrade notebook performance.

· Make sure you route the I/R PCA cable between the left screw hole and the bottom case.

Screw, M2.5×4mm (2)

Figure 2-15. Removing the I/R PCA

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Removal and Replacement

HP Omnibook XE4100/XE4500

Removing the Heatsink (with Fan)
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Switchboard PCA (page 2-13). · Keyboard (page 2-13). · Display assembly (page 2-17). · Top case (page 2-20). 3. Remove all three retaining screws. 4. Lift up on the heatsink (with fan) and then disconnect the fan cable from the motherboard.

Screw, M2.5×4mm (3)

Figure 2-16. Removing the Heatsink (with Fan)

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Caution
Do not spin the fan blades with your finger, or you could damage the fan's bearings. Reassembly Notes

· If the thermal pad is damaged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. · Install the heatsink screws in this order: 1. Install all three screws lightly. 2. Fully tighten the screws in the order marked on the heatsink.

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Removal and Replacement

HP Omnibook XE4100/XE4500

Removing the CPU Module
(HP Authorized Service Providers Only)
Required Equipment

· Small flat-blade screwdriver.
Removal Procedure

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Switchboard PCA (page 2-13). · Keyboard (page 2-13). · Display assembly (page 2-17). · Top case (page 2-20). · Heatsink (page 2-16). 3. Turn the lock screw one-half turn counterclockwise to release the CPU module (you should hear a light snap). Carefully lift the CPU module off of its socket on the motherboard.
IMPORTANT: See the Caution on the next page before reinstalling the CPU module!

Figure 2-17. Removing the CPU Module

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Reassembly Notes

Caution
Each time you install a new CPU module, you must also replace the heat sink's thermal pad to maintain optimum heat transfer. Use a sharp knife or scraper to carefully remove the old thermal pad from the heat sink, then attach the new thermal pad.

· The CPU module is keyed for installation, and can be inserted only one way. · Carefully insert the CPU module into the motherboard, and turn the lock screw one-half turn clockwise to secure the CPU module. · Be sure to replace the thermal pad on the heatsink, as described in the reassembly notes on page 2-28.

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Removing the Motherboard
(HP Authorized Service Providers Only)
Required Equipment

· Small Phillips screwdriver.
Removal Procedure

Note: Before Replacing the Motherboard
If possible, record the computer's electronic serial number before you replace the motherboard. You will then store the electronic serial number in the EEPROM on the new motherboard using the Service Utility floppy disk. 1. Download the service package for the Omnibook XE4100 (technology code KC) or Omnibook XE4500 (technology code KB) from the Partnership web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. 4. Turn on the notebook. When the HP logo appears (on either the built-in display or the external monitor), press Esc to display the boot menu, then choose Removable Device and boot from the floppy disk. 5. Select the Serial Number option from the boot menu. 6. When prompted, type A for the automatic update option. This stores the current system data from the old motherboard on the floppy disk.

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: · Hard disk drive (page 2-6). · Keyboard cover (page 2-10). · Keyboard (page 2-13). · CD/DVD drive (page 2-16). · Display assembly (page 2-17). · Top case (page 2-20). · Heatsink (page 2-16). · Floppy drive (page 2-17).

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Caution: Wireless Models
Be careful when removing and attaching antenna cables. Damage to cables or connectors can degrade performance.

3. Wireless models only: Remove the mini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not remove the mini-PCI card at this time. 4. Remove the four screws that attach the motherboard to the bottom case. 5. From the back of the notebook, remove the six standoffs (two each from the external monitor port, serial port, and parallel port). 6. Remove the antenna cable from the metal holder on the motherboard. 7. Carefully lift the motherboard out of the bottom case. 8. If present, remove the modem port cover.

Standoff, 5mm (6)

Screw, M2.5×4mm (4)

Figure 2-18. Removing the Motherboard

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Reassembly Notes

Important
After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the Omnibook XE4000 Series service package from the Partnership web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. If the unit has no internal floppy drive, connect a USB floppy drive 4. Turn on the notebook. 5. When you see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Select the option to update the display/LCD identification stored on the motherboard.

· If you are replacing the CPU module, you must also replace the thermal pad on the heat sink (see page 2-29). Wireless Models Only · Before installing the motherboard, make sure the round coaxial cables from the antenna PCAs are held in place by the clips in the bottom case. · Make sure there is sufficient length to the front antenna PCA cables so they can easily be connected to the mini-PCI card.
Reassembly Procedure

Caution
Be extremely careful when replacing the motherboard. The motherboard has EMI springs attached to it that can bend very easily. Bending any EMI spring could cause a motherboard short.

Note: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook to boot. After installing a new motherboard, you must reprogram the BIOS IC, preferably with the latest BIOS-- see page 2-36.

HP Omnibook XE4100/XE4500

Removal and Replacement

2-33

1. Remove the following components from the old motherboard and install onto the new motherboard: · CPU module · Wireless LAN mini-PCI card (if present) · SDRAM modules 2. Follow the reassembly notes in the section entitled "Removing the Motherboard" on page 2-33.

Note: After Replacing the Motherboard
If present, insert the modem port cover into the modem port opening. Afterwards, you must use the Service Utility floppy disk to store the system data and display information in the EEPROM on the new motherboard. To do so: 1. Plug in an AC adapter. 2. Insert the Service Utilities floppy disk in the floppy drive. 3. Turn on the notebook. 4. If you hear 5 beeps, press F1 to update the display data stored on the motherboard. Let the notebook reboot and go to the next step. 5. Select the Serial Number option from the boot menu. 6. If you successfully stored system data on the floppy disk before removing the old motherboard, type A for the automatic update. This restores the old system data on the new motherboard. If you did not store system data, type M for the manual update option. Enter the serial number from the bottom of the notebook--you might have to contact an HP support center to do this.

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Removal and Replacement

HP Omnibook XE4100/XE4500

Replacing Components on a Bottom Case
Reassembly Procedure

1. Transfer the plastic wireless panel, and if present, the docking port cover from the old bottom case to the new bottom case. 2. Install a new Microsoft Product ID label. 3. Transfer the old serial number label and install a new overlay, or create a new serial number label using the steps below. 4. Follow the "Reassembly Notes" on page 2-33.
Installing a New Serial Number Label

Download the latest version of the serial number label template (Microsoft Word