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Level 1 and 2 Service Manual
6809504A59-O
MOTOKRZR
TM
K1
Wireless Telephone
GSM 850/900/1800/1900 MHz GPRS
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. © Motorola, Inc. 2006. All rights reserved. Mobile Devices Business, Sawgrass International Concourse 789 International Parkway Room S2C Sunrise, FL 33325-6220
Level 1 and 2 Service Manual
1 and 2 Contents K1 6809504A59-O
Contents
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Removing and Replacing the Trans Flash Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing and Replacing the Keypad Mylar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing and replacing the Acoustic Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Removing and Replacing the Flip Assembly Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Removing and Replacing the Camera Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Removing and Replacing the Display Module Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Removing and Replacing the Flip Hinge and Flex Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Replacing the CLI and Main Display Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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Introduction
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on a label usually located under the battery. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; -A, -B, or -C, and so on. The chassis or kit number, complete with revision number, is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed-circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: · This device may not cause any harmful interference · This device must accept interference received, including interference that may cause undesired operation This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003). Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
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Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
About This Service Manual
Use of this manual assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date. Refer questions about this manual to the nearest Customer Service Manager.
Audience
This manual aids service personnel in testing and repairing K1 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to K1 telephones, and also provides procedures and processes for repairing the phones at Level 1 and 2 service centers including: · Unit swap out · Repairing of mechanical faults · Basic modular troubleshooting · Testing and verification of unit functionality · Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers
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Introduction
Conventions
The following special characters and typefaces, are used in this manual to emphasize certain types of information.
G E
P
Note: Emphasizes additional information pertinent to the subject matter. Caution: Emphasizes information about actions which may result in equipment damage. Warning: Emphasizes information about actions which may result in personal injury.
Keys to be pressed are represented graphically. For example, instead of "Press the End key", you will see "Press P".
Information from a screen is shown in text as similar as possible to what displays on the screen. For example, PHONEBOOK. Information that you need to type is printed in boldface type.
Warranty Service Policy
The product is sold with the standard 12-month warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non-warranty repairs are available at agreed fixed repair prices.
Out-of-Box Failure Policy
The standard out-of-box failure criteria applies. Return customer units that fail very early on after the date of sale to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer's original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product Service training is available through the local Motorola Support Center.
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Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.
Replacement Parts Service Division (RPSD)
Order replacement parts, test equipment, and manuals from RPSD.
U.S.A. Phone: 800-422-4210 FAX: 800-622-6210 Outside U.S.A. Phone: 847-538-8023 FAX: 847-576-3023
Website: http://businessonline.motorola.com EMEA Phone: +49 461 803 1404 Website: http://emeaonline.motorola.com Asia Phone: +65 648 62995 Website: http://asiaonline.motorola.com
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Specifications
Specifications
General Function Frequency Range GSM 850 Frequency Range GSM 900 Frequency Range DCS 1800 Frequency Range PCS 1900 Channel Spacing Channels Modulation Transmitter Phase Accuracy Duplex Spacing Frequency Stability Operating Voltage Transmit Current Drain Stand-by Current drain Temperature Range Dimensions, with 750 mAh Li Ion battery Size (Volume) Weight Battery Life, with standard 750 mAh Li-Ion Battery Specification 824-848 MHz Tx 869-893 MHz Rx 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx 1710-1785 MHz Tx 1805-1880 MHz Rx 1850-1910 MHz Tx 1930-1990 MHz Rx 200 kHz 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with 8 channels per carrier GMSK at BT = 0.3 5 Degrees RMS, 20 Degrees peak 45 MHz ± 0.10 ppm of the downlink frequency (Rx) +3.2V dc to +5.5V dc (battery) +4.8V dc to +6.5V dc (external connector) 101-260 mA average talk current drain 5 mA (DRX2), 2 mA (DXR9) typical -10° C to +55° C (+15° F to +130° F) 42 mm x 103 mm x 16 mm (2.08 inches x 3.85 inches x 0.54 inches) 63 cc (3.96 in3), with battery 90 grams (3.17 oz), with battery Talk Time 200 - 400 minutes Standby time 200 -300 hours All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on. 4 hours to 90% of 750 mAh capacity Max 95 dB @5cm, 0.5 Watts input Specification 32 dBm nominal GSM 850/900, 29 dBm nominal GSM 1800/1900 50 ohms nominal -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz Specification Better than -103 dBm < 2% Specification Regular pulse excitation/linear predictive coding with long term prediction (RPE LPC with LTP) 13.0 kbps
Battery Charge Time Alert volume Transmitter Function RF Power Output Output Impedance Spurious Emissions Receiver Function Receive Sensitivity RX Bit Error Rate (100k bits) Type II Speech Coding Function Speech Coding Type Bit Rate
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Speech Coding Function Frame Duration Block Length Classes Bit Rate with FEC Encoding
Specification 20 ms 260 bits Class 1 bits = 182 bits; Class 2 bits = 78 bits 22.8 kbps
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Product Overview
Product Overview
Motorola K1 telephones represent the thinnest and slenderest system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones. The K1 phones incorporate a new user interface (UI) for easier operation, allow short message service (SMS) text messaging, and include personal information manager (PIM) functionality. The K1 is a quad-band phone that allows roaming within the GSM 900 MHz, GSM 850 MHz, 1800 MHz digital cellular system (DCS), and 1900 MHz PCS bands. K1 telephones support EDGE, GPRS and SMS in addition to traditional circuit switched transport technologies. K1 telephones have a clam form factor. They feature an anodized aluminum housing and have an externally viewable 96x80 1.0" 65K CSTN external display for caller identification and date/time, an internal 176x220 1.9" 262K TFT display, and the speaker located in the flip. The bottom part of the clam (front housing) contains the keypad, transceiver printed circuit board (PCB), microphone, flex connection, external accessory connector, smart button, volume buttons, and voice button. The standard 750 mAh Lithium Ion (Li Ion) battery fits behind a removable back cover. The phone accepts both 3V and 1.8V mini subscriber identity module (SIM) cards which fit into the SIM holder next to the battery. The antenna is internal. Inexpensive direct connection to a computer or handheld device via USB or BluetoothTM for data and fax calls, and for synchronizing phonebook entries with Mobile Phone Tools software, can be accomplished by using the optional data cable and soft modem.
Features
K1 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions. Features available in this family of telephones include: · Ultra Slim form factor · EDGE for high speed data access (class 12) · Video Capture & Playback MPEG4 (15 fps CIF) · Audio/Video streaming (3GPP) · Video Progressive Download · Dedicated Carrier Key · Integrated Stereo Bluetooth Connectivity (Class 2) · 2MP digital camera with 8x digital zoom · MicroSD slot for upgradeable memory · Push To Share (images, video, audio files) · Dynamic Idle · 22MB of embedded end user memory · Rich, pre-loaded J2METM games, screen savers · Downloadable themes, ringer tones, images, animations · Image borders, text overlay, image editing · Midi, MP3, AAC, AAC+ Enhanced, iTunes music player · PIM functionality with Picture Caller ID · Voice memo & enhanced predictive text
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Product Overview
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· · · · ·
Enhanced voice recognition Record up to 25 minutes of video on embedded memory Firmware Over-The Air (FOTA) UI Skinning Motosync contacts (calendar, emails TBC)
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Product Overview
Speaker Dependent Voice Activation and Voice Note Recording
Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be "trained" by the voice tag being read into the phone's memory twice before it is recognized. You can add voice tags to the phone's memory using the usual name addition methods (i.e., via the phone book menu structure or with the shortcut editor).
You cannot place or receive calls while adding voice tags to the phone's memory.
Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone's memory. K1 telephones also include a voice recorder that allows up to 2 minutes of personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.
Wireless Access Protocol (WAP) 2.0 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext markup language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network. The K1 microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.
Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display. When the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call.
SIM Application ToolkitTM - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.
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Simplified Text Entry
There are three different ways to enter text using the phone keypad: · iTAPTM predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAPTM feature may not be available on the phone in all languages. · Tap. Press a key to generate a character. · Numeric. The keypad produces numeric characters only. For some text areas this is the only method available; for example, phone numbers.
Caller Line Identification
Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, the Incoming Call message is displayed.
User must subscribe to a caller line identification service through their service provider.
Other Features
Detailed descriptions of these and other K1 features can be found in the appropriate user's guide listed in the "Related Publications" section toward the end of this manual.
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General Operation
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The K1 series telephone's controls are located on the sides of the flip and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2). K1 phones have an audible alert transducer on the top and I/O connectors, consisting of a charger/accessory port, located on the side of the phone. See Figure 1.
Navigate menus. Open menus. Left Soft Key Volume Keys PTT/Smart Key Make & answer calls. Turn on & off, hang up Select menu items. Right Soft Key Voice dial.
Go handsfree.
Figure 1. Controls, indicators, and I/O
Charge up.
060580o
"Soft keys" refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen. The center select key opens the initial menu structure, or allows access to a submenu.
Color Display
The K1 wireless phones feature a 64k color Thin Film Transistor (TFT) 176x220 pixel display.
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Display animation makes the phone's menus move smoothly as the user scrolls up and down. Turn animation off to conserve the battery.
1. Signal Strength 2. EDGE / GPRS 3. Data 4. Roam 5. Active Line
Service Provider
8. Battery Level 7. Ring Style
Options
12:00 Main Menu
6. Message
060888o
Figure 2. Icon Indicators
Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Figure 2 shows some common icons displayed on the LCD. 1. Data Indicator -- Shows connection and data transmission status. The BluetoothTM wireless connection indicator E shows when a Bluetooth connection is active. Other indicators can include: 4 = secure packet data transfer 7 = unsecure packet data transfer 3 = secure application connection 6 = unsecure application connection 2 = secure Circuit Switch Data (CSD) call 5 = unsecure CSD call EDGE/GPRS Indicator -- Shows that your phone is using a high-speed General Packet Radio Service (GPRS) network connection. GPRS allows faster data transfer speeds. Other indicators can include: * = GPRS PDP context active , = GPRS packet data available Signal Strength Indicator -- Vertical bars show the strength of the network connection. You cannot make or receive calls when ! or ) displays.
2.
3.
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4. 5.
Roam Indicator -- The roam indicator shows when your phone is seeking or using another network outside your home network. Active Line Indicator -- Shows ? to indicate an active call, or > to indicate that call forwarding is on. Indicators for dual-line-enabled SIM cards can include: * = GPRS PDP context active , = GPRS packet data available @ = line 1 active B = line 2 active A = line 1 active, call forward on C = line 2 active, call forward on Messaging Presence Indicator -- Shows when instant messaging is active. Indicators can include: P = IM active I = available for IM _ = busy Q = invisible to IM J = available for phone calls X = offline
6.
When a JavaTM application is active, the Java midlet indicator ` displays in this location. 7. Message Indicator -- Displays when you receive a new message. Indicators can include: r = text message t = voicemail message s = voicemail and text message d = IM message a = active chat session 8. Battery Level Indicator -- Vertical bars show the battery charge level. Recharge the battery when Low Battery displays and the battery alert sounds. 9. 9. Ring Style Indicator -- Shows the ring style setting. y = loud ring z = soft ring | = vibrate } = vibrate then ring = vibrate & ring { = silent
Alert Settings
K1 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time.
Battery Function
Pressing any volume key mutes the alert.
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.
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Battery Removal
Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost.
G
Operation
If the battery is removed while receiving a message, the message will be lost.
For detailed operating instructions, refer to the appropriate User's Guide listed in the Related Publications section toward the end of this manual.
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Tools and Test Equipment
Tools and Test Equipment
The following table lists tools and test equipment recommended for disassembly and reassembly of K1 telephones. Use either the listed items or equivalents. Table 1. General Test Equipment and Tools
Part Number1 RSX4043-A -- See Table 7 Torque Driver Torque Driver Bit T-5 Plus, Apex 440-6IP Torx Plus or equivalent Rapid Charger Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band) Disassembly tool, plastic with flat and pointed ends (manual opening tool) Tweezers, plastic Tweezers, metal -- 195019803 0-00-00-408533 0-00-00-408523 8102430Z04 Digital Multimeter, HP34401A2 Generic Press Fixture K1 Lens- and Trim Ring Press Tool K1 and Acoustic Gasket Alignment- and Press Too GSM / DCS Test SIM Description Application Used to remove and replace screws Used with torque driver Used to charge battery and to power device Provides protection from damage to device caused by electrostatic discharge (ESD) Used during assembly/disassembly of device Used during assembly/disassembly Used during assembly/disassembly Used to measure battery voltage Must be used to install keypad mylar Must be used to install lens and trim ring Must be used to install Acoustic Gasket Used to enable manual test mode
0180386A82
6680388B67 6680388B01
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844. 3. Available at the AMS Online-shop 62.214.1.200 (for access, please contact your local Motorola parts representative)
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Disassembly
K1
Disassembly
The procedures in this section provide instructions for the disassembly of K1 telephones. Tools and equipment used for the phone are listed in Table 1, preceding.
G G E
Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment. Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.
Removing and Replacing the Battery Cover and Battery
All batteries can cause property damage and/or bodily injury, such as burns if a conductive material, such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. 1. 2. Ensure the phone is turned off. Press in and hold the battery door latch, as shown in Figure 1.
061258o
Figure 1. Removing the Battery Cover 3. Rotate the battery cover upward and lift it completely off the phone.
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4.
Lift the edge of the battery first, then lift the battery from the phone. See Figure 2.
061259o
Figure 2. Removing the battery
E
There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer's instructions. 5. 6. 7. To replace, align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone. Insert the battery, contacts side first, into the battery compartment followed by the opposite edge of the battery. Insert the bottom edge of the of the battery cover into the rear housing, then push the top edge of the cover down and snap it into place.
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Disassembly
K1
Removing and Replacing the Subscriber Identity Module (SIM)
1. Remove the battery cover and battery as described in the procedures.
SIM
061260o
Figure 3. Removing the SIM 2. 3. 4. Slide the SIM card toward the phone's battery compartment, as shown in Figure 3. Carefully lift the SIM from the phone. To replace, insert the SIM into the holder, ensuring the keyed corner of the SIM faces the outward edge of the phone (see Figure 4).
SIM
061261o
Figure 4. Inserting the SIM 5. Replace the battery and battery cover as described in the procedures.
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Removing and Replacing the Trans Flash Memory Module
1. 2. Remove the battery cover and battery, as described in the procedures. Slide the Trans Flash memory module out of its socket to release, as shown in Figure 5.
Memory module
061491o
Figure 5. Removing the Trans Flash Memory Module 3. 4. 5. 6. 7. Use the plastic tweezers to carefully lift the memory module out of the phone. To replace, align the memory module according to the diagram in the phone. Place the memory module into it's slot with the contacts facing down. Slide the memory module all the way into position, as shown in Figure 5. Reinstall the battery, and battery cover as described in the procedures.
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Disassembly
K1
Removing and Replacing the Rear Housing
G G
This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.
1.
Remove the battery cover, battery, and SIM as described in the procedures.
In addition to 2 screws, the rear housing assembly is fastened with plastic latches. These are fragile and should be released with care. 2. Using a Torx driver with a T-5 bit, remove the screws at each side of the phone. Retain the screws for reassembly. See Figure 6.
Housing screws
Housing screws
061264o
Figure 6. Removing the Rear Housing Screws
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3.
Release the four housing latches by inserting the pointed end of the plastic disassembly tool into the openings on the rear housing.
061265o
Figure 7. Removing the Rear Housing Latches 4. 5. 6. Carefully rotate the rear housing away from the front housing and flip assembly. Lift the rear housing assembly away from the phone. To replace, align the housing latches with the corresponding openings on the front housing. Gently press the housings together until the catches snap into place. Replace the 2 housing screws and tighten to a final torque setting of 16 Ncm (1.5 inch pounds). Do not over tighten. Replace the SIM, battery, and battery cover as described in the procedures.
7. 8.
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Disassembly
K1
Removing and Replacing the Transceiver Board Assembly
G
This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.
1. 2.
Remove the battery cover, battery, SIM, antenna, rear housing and battery tray as described in the procedures. Use the disassembly tool to unseat the display flex connector from its socket on the transceiver board assembly (see Figure 8).
Flex connector
Transceiver PCB assembly
061266o
Figure 8. Removing the Flex Connector 3. Remove the USB grommet from the front housing.
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4.
Use the disassembly tool to lift the transceiver board assembly out of the front housing.
Transceiver PCB Assembly
Dissembly tool
061267o
Figure 9. Removing the Transceiver PC Board Assembly 5. To replace, place transceiver board into the front housing. Tip the PCB in on an angle, first inserting the side with three side switches. Take care to clear the side keys with the PCB or damage will result. Slowly angle the PCB until it is flat in the housing. The top of the PCB must fit around the screw bosses of the front housing. Connect the flex connector to the transceiver board assembly. Connect the USB grommet to the front housing. Replace the rear housing, SIM, battery, and battery cover as described in the procedures.
6. 7. 8.
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Disassembly
K1
Removing and Replacing the Keypad
1. 2. Remove the battery cover, battery, SIM card, antenna, rear housing, and transceiver PC board, as described in the procedures. Using disassembly tool, gently lift up the keypad and remove it from the front housing, as shown in Figure 10.
Keypad
061268o
Figure 10. Removing and Replacing the Keypad 3. 4. To replace, align the keypad with the front housing and press it into place. Replace the transceiver PC board, rear housing, SIM, battery, and battery cover as described in the procedures.
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Removing and Replacing the Antenna
1. 2. Remove the battery cover, battery, SIM, and rear housing assembly, transceiver PC board assembly, as described in the procedures. Use the plastic tweezers to remove the rubber gasket in front of the antenna assembly. Do not re-use the gasket if damaged during removal.
Acoustic Gasket
Plastic tweezers
061311o
Figure 11. Removing the Acoustic Gasket 3. Use the disassembly tool to pry the antenna assembly out of the front housing (see Figure 12).
Disassembly tool
Antenna assembly
061312o
Figure 12. Removing and Replacing the Keypad
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Disassembly
K1
4.
5.
6.
To replace, Use a new acoustic gasket if previous gasket was damaged during removal. Expose the adhesive on the acoustic gasket and place into position on the walls of the acoustic chamber. Carefully align the antenna assembly to the front housing. Carefully lower the antenna assembly into position in the front housing. Avoid damage to the acoustic gasket while installing the antenna assembly. Replace the transceiver PC board assembly, rear housing assembly, SIM, battery, and battery cover, as described in the procedures.
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Removing and Replacing the Keypad Mylar
G
It is mandatory that the following special tools must be used when following this procedure: K1 EL and Acoustic Gasket Alignment- and Press Tool - part number 0-00-00-40852 Generic Press Fixture - part number 19501980 Available at the AMS Online-shop 62.214.1.200 (for access please contact your local Motorola contact) The K1 EL and acoustic gasket alignment and press tool must be used for this replacement procedure.
061927o
Figure 13. K1 EL and Acoustic Gasket Alignment and Press Tool
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Disassembly
K1
1.
Remove the keypad mylar and or the acoustic gasket with plastic tweezers, as shown.
Plastic tweezers
Keyboard mylar
061580o
Figure 14. Removing the Keypad Mylar 2. 3. To replace the keypad mylar, use the K1 EL and Acoustic Gasket Alignmentand Press tool. Peel off the adhesive liner from the bottom side of the keypad mylar. Place the keypad into the fixture. Align the keypad using the fixture alignment pins.
061928o
Figure 15. Keypad Mylar Alignment
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4.
Clean the mylar area on the main PCB, and then place it on top of the keypad mylar using the fixture alignment pins.
061929o
Figure 16. PCB Alignment 5. Place the acoustic gasket onto the PCB and align the gasket using the alignment pins.
061930o
Figure 17. Acoustic Gasket Alignment
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Disassembly
K1
6. 7.
Close the fixture for 15 seconds. Open the fixture and check the assembly for correct positioning of the mylar and acoustic gasket on the PCB.
061931o
Figure 18. El Mylar and Acoustic Gasket Press Fixture Closed
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Removing and replacing the Acoustic Gasket
1. Remove the acoustic gasket with tweezers, as shown below.
Metal tweezers
Acoustic gasket
061656o
Figure 19. Removing the Acoustic Gasket 2. 3. To replace the acoustic gasket use the K1 EL mylar and Acoustic Gasket alignment and press fixture. Place the main PCB into the fixture. Use the alignment pins to ensure correct PCB position in the fixture.
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Disassembly
K1
4.
Place the acoustic gasket onto the PCB and align the gasket using the alignment pins.
061930o
Figure 20. Acoustic Gasket Alignment 5. Close the fixture for 15 seconds.
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6.
Open the Fixture and check the assembly for correct positioning of the acoustic gasket on the PCB.
061931o
Figure 21. Press Fixture Operation
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Disassembly
K1
Removing and Replacing the Flip Assembly Cover
1. 2. Remove the battery cover, battery, SIM, rear housing, and transceiver board assembly as described in the procedures. Use the disassembly tool to release the flip assembly bezel latches at the top and along the sides of the flip assembly.
Flip cover bezel
Disassembly tool
061269o
Figure 22. Removing the Flip Assembly Bezel 3. 4. Carefully lift the flip assembly bezel from the flip assembly. Use the T-5 driver to remove the 4 screws from the flip assembly (see Figure 23). Retain the screws for reassembly.
Flip assembly screws
Flip assembly screws
061270o
Figure 23. Removing the Flip Assembly Screws
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5. 6. 7. 8. 9.
Lift the flip cover away from the flip assembly. Be careful not to damage the display flex cable. To replace, insert and tighten the 4 flip assembly screws with the T-5 driver. Tighten to final torque setting of 16 Ncm (1.5 inch lbs.). Align the flip assembly bezel to the flip assembly. Carefully press flip bezel onto the flip cover. Ensure that the flip bezel latches engage properly onto the flip assembly. Replace the transceiver board assembly, rear housing, battery, and battery as described in the procedures.
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Disassembly
K1
Removing and Replacing the Camera Assembly
1. Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly, flip assembly cover, and CLI lens cover as described in the procedures.
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 2. Use the disassembly tool to unseat the camera assembly connector (see Figure 17).
Disassembly tool
Camera assembly connector
061271o
Figure 24. Camera Assembly Connector Removal
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3.
Carefully lift the camera assembly and flex out of the flip assembly (see Figure 25).
Plastic tweezers
Camera assembly
061272o
Figure 25. Camera Assembly Removal 4. 5. 6. To replace, carefully press the camera assembly into its slot in the flip assembly. Gently press the end of the camera assembly flex connector into its socket connector on the flip display assembly. Avoid damage to the flex cable. Replace the flip assembly cover, flip cover bezel, transceiver board, rear housing, SIM, battery, and battery cover as described in the procedures.
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Disassembly
K1
Removing and Replacing the Display Module Assembly
1. Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures.
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 2. Use the disassembly tool to unseat the flip assembly flex connector from its socket (see Figure 26).
Flip assembly flex connector Disassembly tool
061273o
Figure 26. Display Module Assembly Flex Connector 3. 4. Carefully and gently lift one corner of the display module assembly out of the flip assembly. Avoid damage to the electrical components on the flex while carefully removing the display module assembly from the flip assembly.
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5.
Use the plastic tweezers to carefully lift the flip display assembly away from the flip assembly (see Figure 27).
Flip display moudle assembly
Plastic tweezers
061274o
Figure 27. Removing the Display Module Assembly 6. 7. 8. 9. To replace, align the display module assembly to the flip assembly. Carefully lower the display module into the flip assembly. Ensure that all of the display none of the display assembly components are damaged. Align the flip display flex to the flex connector on the flip display assembly and gently press down on the flex connector until properly seated. Replace the camera assembly, flip assembly cover, transceiver board, rear housing, SIM, battery, and battery connector as described in the procedures.
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Disassembly
K1
Removing and Replacing the Flip Hinge and Flex Assembly
1. Remove the battery cover, battery, rear housing, antenna, transceiver board assembly, flip assembly cover, and display module assembly, as described in the procedures. Use the T5 driver to remove the hinge cap screw, as shown in Figure 28.
2.
Hinge screw
061688o
Figure 28. Removing the Hinge Cap Screws
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3.
Remove the hinge grommet with the tweezers, as shown in Figure 29.
Hinge grommet
061689o
Figure 29. Removing the Hinge Grommet 4. Remove the left hinge cap and ground clip from the front housing assembly.
Hinge cap
061548o
Figure 30. Removing the Hinge Cap 5. Remove the right hinge cap.
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Disassembly
K1
6.
Use a small needle nose pliers to press the hinge inward, as shown in Figure 31.
Hinge Assembly
Flip assembly Front housing
061186o
Figure 31. Hinge Compression 7. While hinge spring is compressed, slide the flip assembly out of the front housing (see Figure 32).
Flip Assembly Front Housing
061189o
Figure 32. Removing the Flip Hinge Assembly
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
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8.
Remove the hinge ring and the flex grommet, then carefully slide the flex out of the flip assembly (see Figure 33).
Hinge ring
Flex
Flex grommet Flip assembly
061680o
Figure 33. Removing the Flip Flex
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Disassembly
K1
G
The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 9. To replace, use the alignment ridges to place the hinge ring into the flip housing (see Figure 34).
Hinge ring
061681o
Figure 34. Placing the Hinge Ring into the Flip Housing
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10. Place the flip flex into the gap of the flip housing, as shown in Figure 35.
Flex
Flip housing
061682o
Figure 35. Placing the Flex into the Flip Housing 11. Align the front housing and the flip housing (see Figure 36). Watch the position of the flex in the hinge.
061684o
Figure 36. Align the Front Housing to the Flip Housing
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Disassembly
K1
12. Compress the hinge spring and slide the hinge into the front housing (see Figure 37).
Hinge
Front housing
061685o
Figure 37. Compress Flip Hinge and Insert into Front Housing 13. Insert the left and right hinge caps and replace the T5 hinge screw with the Torx driver (see Figure 38).
Hinge cap
Hinge cap
Hinge screw
061686o
Figure 38. Replacing the Hinge Caps and Hinge Screw
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14. Replace the hinge grommet into the gap between the flex and the flip housing (see Figure 39).
Hinge grommet
061687o
Figure 39. Replacing the Hinge Grommet 15. Replace the display module assembly, flip assembly cover, transceiver board assembly, antenna, rear housing, SIM, battery, and battery cover as described in the procedures.
Replacing the CLI and Main Display Lens
It is mandatory that the following special tools must be used when following this procedure:
G
K1 Lens- and Trim Ring Press Tool part number 0-00-00-40853 Generic Press Fixture part number 19501980
Available at the AMS Online-shop 62.214.1.200 (for access please contact your local Motorola parts representative) 1. Place and align the main lens, the CLI lens, and the trim ring onto the flip assembly.
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Disassembly
K1
2.
Place the open phone with the main lens up side down into the K1 lens press fixture.
061572o
Figure 40. K1 Lens Press Fixture
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3.
Start the press process for at least 8 seconds.
061572o
Figure 41. K1 Lens Press Fixture Closed 4. 5. Open the press fixture and check the flip assembly. Replace the transceiver board, rear housing, SIM, battery and battery cover as described in the procedures.
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Subscriber Identity Module (SIM) and Identification
K1
Subscriber Identity Module (SIM) and Identification
SIM Card
A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider). The SIM contains: · All the data necessary to access GSM services. · The ability to store user information such as phone numbers. · All information required by the network provider to provide access to the network.
Personality Transfer
A personality transfer is required when a phone is express exchanged or when the main board is replaced. Personality transfers reproduce the customer's original personalized details such as menu and stored memory such as phone books, or even just program a unit with basic user information such as language selection. K100 telephones use TrueSync® synchronization software to effect a personality transfer.
Identification
Each Motorola GSM device is labeled with a variety of identifying numbers. The following information describes the current identifying labels.
Mechanical Serial Number (MSN)
The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 42.
MSN 10 Digits 3 Digits APC 1 Digit DC 2 Digits DC 4 Digits SNR
Account Product Code TM i.e. StarTAC Phone130
Distribution Center i.e. Easter Inch
Date Code: Year and Month of Shipment
Unit's individual serial number
000807a
Figure 42. MSN Label breakdown
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Subscriber Identity Module (SIM) and Identification
International Mobile Station Equipment Identity (IMEI)
The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units. The full IMEI structure is listed in Table 2. Table 2. IMEI Number Breakdown
TAC NNXXXXXX Serial Number ZZZZZZ Check Digit A
Where TAC NN ZZZZZZ A Type Allocation Code, formerly known as Type Approval Code Reporting body identifier Individual unit serial number Phase 1 = 0. Phase 2 = check digit defined as a function of all other IMEI digits
XXXXXX Type Identifier
Other label number configurations present are: · TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100). · PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.
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Troubleshooting
K1
Troubleshooting
Manual Test Mode
Motorola K1 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used. 1. Press , to turn the phone OFF. 2. Remove the battery as described in the procedures. 3. Remove the customer's SIM card from the phone as described in the procedures. 4. Insert the test SIM into the SIM slot. 5. Replace the battery as described in the procedures. 6. Press , to turn the phone ON.
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Manual Test Mode Commands
Table 3. Manual Test Commands
Key Sequence "End" Key 54* 0*0*0 0*0*1 0*0*2 0*0*3 0*0*4 0*0*5 0*0*6 0*0*7 0*0*8 0*0*9 0*1*X 3*0*1 3*0*0 5*0*0 5*0*1 5*0*2 5*0*3 5*0*4 5*0*5 5*0*6 5*0*7 5*0*8 5*0*9 5*0*10 5*0*11 5*0*12 5*0*13 5*0*14 5*0*15 6*2*2*0*0 6*4*6*0*0 10*0*3 10*0*4 10*0*5 10*0*6 10*1*0 Set dual band GSM 900 / 1800 Read band 3= GSM 4= DCS 5= PCS 6 =GSM/DCS Test Function/Name Exit manual test mode Suspend Select tone 0 Select tone 1 Select tone 2 Select tone 3 Select tone 4 Select tone 5 Select tone 6 Select tone 7 Select tone 8 Select tone 9 Disable tone X Enable vibrator Disable vibrator Set audio level 0 Set audio level 1 Set audio level 2 Set audio level 3 Set audio level 4 Set audio level 5 Set audio level 6 Set audio level 7 Set audio level 8 Set audio level 9 Set audio level 10 Set audio level 11 Set audio level 12 Set audio level 13 Set audio level 14 Set audio level 15 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute Set band GSM 900 Set band DCS 1800 Required for all Test Mode Operations Remarks