Text preview for : Nokia 8800-8801 RM-13 33 - Service Manual.pdf part of Nokia 8800-8801 Nokia 8800-8801 RM-13 33 - Service Manual



Back to : Nokia 8800-8801 RM-13 33 | Home

Nokia Customer Care

Service Manual
RM-13/33 (Nokia 8800/8801)

Mobile Terminal
Part No: (9240218 (Issue 1))

Company Confidential

Copyright ©2005 Nokia. All Rights Reserved.

Nokia Customer Care

RM-13/33 Amendment Record Sheet

Amendment Record Sheet
Amendment No Original issue Date 05/2005 Inserted By J Bryman Comments

Page ii

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Introduction the RM-13/33 service manual

Nokia Customer Care

Introduction the RM-13/33 service manual
This is the original issue of the RM-13/33 service manual.

Service
There are very few serviceable parts on the PWB. Most components are under shielding and are therefore not changeable. Except for some mechanical parts (see Mechanical parts (Page 2­7)), there are only two components on the PWB changeable for service; the battery connector and the SIM connector.

Bands
RM-13 operates on the GSM900/1800/1900 bands, while RM-33 is the US variant, operating on GSM850/1800/ 1900.

Build version
In this manual, the build versions used are: · 1eaa_11a for RM-13 · 1eaa_11b for RM-33 There are no major differences between the two builds. Note: For the latest version of the parts lists, please refer to the Service bulletins.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page iii

Nokia Customer Care

RM-13/33 Copyright

Copyright
Copyright © 2005 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice. The availability of particular products may vary by region.

IMPORTANT
This document is intended for use by qualified service personnel only.

Page iv

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Warnings and cautions

Nokia Customer Care

Warnings and cautions Warnings
· IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. · THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. · OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE. · BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions
· · · · · Servicing and alignment must be undertaken by qualified personnel only. Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result. Use only approved components as specified in the parts list. Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.

Use only approved components as specified in the parts list. · Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area. · During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page v

Nokia Customer Care

RM-13/33 For your safety

For your safety QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user's guide for detailed safety instructions. Do not connect incompatible products.

Page vi

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Care and maintenance

Nokia Customer Care

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. · Keep the phone and all its parts and accessories out of the reach of small children. · Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits. · Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged. · Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics. · Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards. · Do not drop, knock or shake the phone. Rough handling can break internal circuit boards. · Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone. · Do not paint the phone. Paint can clog the moving parts and prevent proper operation. · Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices. All of the above suggestions apply equally to the product, battery, charger or any accessory.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page vii

Nokia Customer Care

RM-13/33 ESD protection

ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local Nokia After Market Services representative.

Page viii

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Battery information

Nokia Customer Care

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time. Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means. Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object. Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page ix

Nokia Customer Care

RM-13/33 Company Policy

Company Policy
Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-mail. Please state: · Title of the Document + Issue Number/Date of publication · Latest Amendment Number (if applicable) · Page(s) and/or Figure(s) in error

Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: [email protected]

Page x

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Nokia 8800/8801 Service Manual Structure

Nokia Customer Care

Nokia 8800/8801 Service Manual Structure
1 2 3 4 5 6 7 8 9 General Information Parts Lists and Component Layouts Phoenix Service Software Instructions Service Tools and Service Concepts Disassembly and Reassembly instructions Baseband Troubleshooting and Tuning RF Troubleshooting and Tuning System Module Description Schematics

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page xi

Nokia Customer Care

RM-13/33 Nokia 8800/8801 Service Manual Structure

(This page left intentionally blank.)

Page xii

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

Nokia Customer Care

1 -- General Information

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 1­1

Nokia Customer Care

RM-13/33 General Information

(This page left intentionally blank.)

Page 1­2

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 General Information

Nokia Customer Care

Table of Contents
Product selection.............................................................................................................................................................................1­5 Features..............................................................................................................................................................................................1­5 Hardware and software features.........................................................................................................................................1­5 UI features...................................................................................................................................................................................1­6 Accessories........................................................................................................................................................................................1­7

List of Tables Table 1 Power...................................................................................................................................................................................1­7 Table 2 Car accessories..................................................................................................................................................................1­7 Table 3 Audio....................................................................................................................................................................................1­7 Table 4 Connectivity.......................................................................................................................................................................1­8 Table 5 Imaging and lifestyle......................................................................................................................................................1­8

List of Figures Figure 1 RM-13/33 product picture...........................................................................................................................................1­5

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 1­3

Nokia Customer Care

RM-13/33 General Information

(This page left intentionally blank.)

Page 1­4

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 General Information

Nokia Customer Care

Product selection
The RM-13 is a triple band transceiver unit designed for the GSM900/1800/1900 networks, including EGSM. RM-33 is the US variant, designed for the GSM850/1800/1900 networks.

Figure 1 RM-13/33 product picture

Features Hardware and software features Hardware features
· · · · · · · · · · · · · · · · Active TFT color display (208x208 pixels) with 256 K colors. Douglas 6UI style, 5-way navigation key including select. Alfanumeric keypad: 5-way-key, LSK, SEND, END. Slide phone in high quality stainless steel metal covers Display/keymat in a slide with pop-up motion (spring assisted) Tri-band GSM900/1800/1900 (RM-13) and US variant GSM850/1800/1900 (RM-33) Internal antenna Speech codecs: HR, FR, EFR, AMR GPRS: Multislot Class 8 EDGE/E-GPRS: Multislot Class 8 Internal SVGA Camera 600x800 Bluetooth wireless interface Internal vibrator Integrated hands free (IHF) speaker Plug-in SIM (1.8 and 3.0 V) Real time clock Company Confidential Copyright ©2005 Nokia. All Rights Reserved. Page 1­5

9240218 (Issue 1)

Nokia Customer Care · · · · FM Radio MP3 player DCT3 charger plug Plug and play bottom accessory support

RM-13/33 General Information

Software features
· ISA OS 8.0s Platform · Nokia Series 40 UI : C++ and Java MIDP 2.0

UI features
Imaging · · · · Integrated SVGA camera (0.5 megapixels) Video player Improved video recording quality (QCIF) 3D image engine for enhanced graphics

Messaging

· Send and receive messages containing text, an audio clip, and an image or video clip to other compatible devices (maximum message size: up to 300 kB) · Email: supports SMTP, POP3 and IMAP4 protocols · Predictive text input: support for all major languages for Europe, Africa, Asia Pacific, and the Americas · Instant Messaging and Presence-enhanced contacts: check the status of your friends before you call them · 64MB internal NAND flash memory · BluetoothTM wireless technology stereo, Plug & Play · BluetoothTM SIM Access Profile · Device-to-device synchronization · Integrated handsfree speaker (IHF) · Integrated XHTML browser connects over TCP/IP · Full OMA Digital Rights Management for content protection · Mobile Wallet 2.0 application · EDGE/ E-GPRS, class 8 · GPRS class 8 · TCP/IP · Polyphonic (MIDI) tones with up to 64 voices; plus support for AAC and, MP3 ringing tones · Video recording and streaming · Digital music player · FM radio · Java MIDP 2.0 · Over-the-air download of Java-based applications and games · Exclusive 3D graphics and UI themes · Ringing tones composed by award winning composer Ryuichi Sakamoto · Video streaming services

Memory functions Connectivity

Voice features Browsing

Data transfer

Media consumption

JavaTMTM applications Services

Page 1­6

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 General Information

Nokia Customer Care

Accessories
Table 1 Power Name Battery 600 mAh Li-Ion Charger Retractable charger Charger Mobile charger Mobile charger Mobile charger Type BL-5X ACP-7 ACP-8 ACP-12 LCH-8 LCH-9 LCH-12 Table 2 Car accessories Name Plug and play handsfree Wireless plug-in handsfree Wireless car kit Advanced car kit Car kit phone Car kit Car phone Type PPH-1 HF-6W CK-1W CK-7W Nokia 610 Nokia 616 Nokia 810 Table 3 Audio Name Wired headset Wired headset Wired headset Dual headset Loopset Wireless headset Wireless clip-on headset Wireless boom headset Wired headset Wireless headset Wireless headset Wired headset Type HDC-5 HDB-5 HDC-10 HDD-1 LPS-3 HDW-2 HS-3W HS-4W HS-7 HS-11W HS-12W HS-14

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 1­7

Nokia Customer Care Name Wired headset TTY Type HS-15 HDA-9 Table 4 Connectivity Name Digital pen Desk stand Type SU-1B DT-8 Table 5 Imaging and lifestyle Name Image viewer Image frame Image album Camera SIM copy device Type SU-2 SU-7 PD-1 PT-5W RX-17

RM-13/33 General Information

Page 1­8

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

Nokia Customer Care

2 -- Parts Lists and Component Layouts

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­1

Nokia Customer Care

RM-13/33 Parts Lists and Component Layouts

(This page left intentionally blank.)

Page 2­2

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Parts Lists and Component Layouts

Nokia Customer Care

Table of Contents
Exploded view..................................................................................................................................................................................2­5 Spare parts overview.....................................................................................................................................................................2­6 Mechanical parts..............................................................................................................................................................................2­7 SWAP phones....................................................................................................................................................................................2­8 Component parts.............................................................................................................................................................................2­9 Component layouts.........................................................................................................................................................................2­9

List of Tables Table 6 Mechanical parts list.......................................................................................................................................................2­7 Table 7 SWAP phones for RM-13.................................................................................................................................................2­8 Table 8 Changeable component parts for RM-13/33...........................................................................................................2­9

List of Figures Figure 2 Exploded view.................................................................................................................................................................2­5 Figure 3 Spare parts overview....................................................................................................................................................2­6 Figure 4 RM-13/33 component layout, bottom..................................................................................................................2­10 Figure 5 RM-13/33 component layout, top..........................................................................................................................2­11

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­3

Nokia Customer Care

RM-13/33 Parts Lists and Component Layouts

(This page left intentionally blank.)

Page 2­4

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Parts Lists and Component Layouts

Nokia Customer Care

Exploded view

Figure 2 Exploded view

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­5

Nokia Customer Care

RM-13/33 Parts Lists and Component Layouts

Spare parts overview

Figure 3 Spare parts overview

Page 2­6

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Parts Lists and Component Layouts

Nokia Customer Care

Mechanical parts
Table 6 Mechanical parts list ITEM/ CIRCUIT REF. I001* I002* I003 I003 I003 I003 I003 I003 I003 I003 I003 I003 I004 I005 I006* I007* I008* I009* I010 I011 I012* I013* I014* I015* I016* I017 I018 QTY PART NAME

* = not available as spare part 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 UI COVER A-COVER KEYMAT LATIN KEYMAT Hebrew KEYMAT Arabic KEYMAT Cyrillic KEYMAT Greek KEYMAT Urdu KEYMAT Farsi KEYMAT Thai KEYMAT Stroke (Simplified): KEYMAT BoPoMoFo (Taiwan) EARPIECE CAMERA HOUSING LCD SLIDE ASSY (IOO6 - I017) LCD MODULE CAMERA MODULE DOMESHEET MAIN FLEX C-COVER ASSY SPRING RIGHT SPRING LEFT MAGNET SLIDER BALL BEARING C-COVER THERMO TAPE BOTTOM FLEX BACK PLATE

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­7

Nokia Customer Care ITEM/ CIRCUIT REF. I019 I020 I021* I022* I023* I024* I025 I026 I027 I028 I029 I030 I031* I032* I033* I034* I035 I036 I037 I038

RM-13/33 Parts Lists and Component Layouts

QTY 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 1 1 SCREWS M1.4x2.4 TORX 4 PLUS

PART NAME

ENGINE MODULE INCL. PRINTED TYPE LABEL ANTENNA ASSY ANTENNA POWER DOMESHEET ANTENNA COVER IHF-SPEAKER D-COVER ASSY VIBRA MOTOR VIBRA MOTOR ADHESIVE SYSTEM CONNECTOR SYSTEM CONNECTOR ADHESIVE MICROPHONE SIM RETAINER POWER KEY THERMO TAPE BB THERMO TAPE RF D-COVER SCREWS M1.6x4.1 SCREWS M1.6x7.5 TYPE LABEL B-COVER

SWAP phones
Table 7 SWAP phones for RM-13 SWAP phones for RM-13 SWAP phone for EU C (Standard) + APAC SWAP phone for EU Turkey SWAP phone for EU Russia SWAP phone for EU France SWAP phone for EU Ukraine SWAP phone for EU South Africa

Page 2­8

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Parts Lists and Component Layouts

Nokia Customer Care

Component parts
Table 8 Changeable component parts for RM-13/33 Refs X100 X386 Type Battery connector SIM connector Object Name SMD BATTERY CONN 2POL POGO WITH A SWITCH SM SIM CONNECTOR 2X3POL PWB Position, X/Y C2 G3 Assy Side B B

Note: Most components are under shielding and therefore not changeable.

Component layouts
See also A3 size layouts in the Schematics chapter (Page 9­4). Note: Shielding cans may ONLY be cut open by Repair analysis technicians, and for analysis only.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­9

Nokia Customer Care

RM-13/33 Parts Lists and Component Layouts

Component layout, build 1eaa_11a/b (RM-13/33), bottom

Figure 4 RM-13/33 component layout, bottom

Page 2­10

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Parts Lists and Component Layouts

Nokia Customer Care

Component layout, build 1eaa_11a/b (RM-13/33), top

Figure 5 RM-13/33 component layout, top

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 2­11

Nokia Customer Care

RM-13/33 Parts Lists and Component Layouts

(This page left intentionally blank.)

Page 2­12

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

Nokia Customer Care

3 -- Phoenix Service Software Instructions

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­1

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

(This page left intentionally blank.)

Page 3­2

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Table of Contents
Service software installation.......................................................................................................................................................3­5 Phoenix installation steps in brief.......................................................................................................................................3­5 Installing Phoenix.....................................................................................................................................................................3­5 Phoenix update installation................................................................................................................................................3­11 Uninstalling Phoenix..............................................................................................................................................................3­12 Repairing Phoenix installation...........................................................................................................................................3­13 Phoenix service software data package overview.......................................................................................................3­14 Installing Phoenix data package........................................................................................................................................3­14 Uninstalling Phoenix data package..................................................................................................................................3­18 Service software instructions...................................................................................................................................................3­19 Configuring users in Phoenix..............................................................................................................................................3­19 Managing connections in Phoenix....................................................................................................................................3­20 Installing Flash support files for FPS-8* and FLS-4*.....................................................................................................3­23 Updating FPS-8 Flash prommer software.......................................................................................................................3­26 Activating FPS-8.......................................................................................................................................................................3­28 Deactivating FPS-8..................................................................................................................................................................3­29 Updating JBV-1 docking station software.......................................................................................................................3­30

List of Figures Figure 6 Dongle not found...........................................................................................................................................................3­6 Figure 7 Preparing setup..............................................................................................................................................................3­6 Figure 8 Welcome dialogue.........................................................................................................................................................3­7 Figure 9 Disclaimer text................................................................................................................................................................3­7 Figure 10 Destination folder........................................................................................................................................................3­8 Figure 11 Installation status 1....................................................................................................................................................3­8 Figure 12 Installation status 2....................................................................................................................................................3­9 Figure 13 Registering components 1........................................................................................................................................3­9 Figure 14 Restart computer.......................................................................................................................................................3­10 Figure 15 Registering components 2.....................................................................................................................................3­10 Figure 16 Finish installation......................................................................................................................................................3­11 Figure 17 Installation interrupted...........................................................................................................................................3­12 Figure 18 Remove program.......................................................................................................................................................3­12 Figure 19 Finish uninstallation.................................................................................................................................................3­13 Figure 20 Repair program..........................................................................................................................................................3­14 Figure 21 Extracting files............................................................................................................................................................3­15 Figure 22 Continue data package installation.....................................................................................................................3­15 Figure 23 Data package setup information..........................................................................................................................3­16 Figure 24 Data package destination folder..........................................................................................................................3­16 Figure 25 Start copying files......................................................................................................................................................3­17 Figure 26 Data package installation status..........................................................................................................................3­17 Figure 27 Finish data package installation..........................................................................................................................3­18 Figure 28 Uninstalling Phoenix data package.....................................................................................................................3­18 Figure 29 Finishing data package uninstallation...............................................................................................................3­19 Figure 30 Login..............................................................................................................................................................................3­19 Figure 31 Login, user configured.............................................................................................................................................3­20 Figure 32 Phoenix icon...............................................................................................................................................................3­20 Figure 33 Manage connections................................................................................................................................................3­20 Figure 34 Connections list..........................................................................................................................................................3­21 Figure 35 Select mode: Manual................................................................................................................................................3­21 9240218 (Issue 1) Company Confidential Copyright ©2005 Nokia. All Rights Reserved. Page 3­3

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

Figure 36 FLS virtual port icon..................................................................................................................................................3­21 Figure 37 Connections list..........................................................................................................................................................3­22 Figure 38 Connection information..........................................................................................................................................3­22 Figure 39 Scan product...............................................................................................................................................................3­22 Figure 40 Product support module information................................................................................................................3­23 Figure 41 Flash update welcome dialog...............................................................................................................................3­23 Figure 42 Uninstall flash update package.............................................................................................................................3­24 Figure 43 Flash installation interrupted................................................................................................................................3­24 Figure 44 Continue flash update..............................................................................................................................................3­24 Figure 45 Flash destination folder..........................................................................................................................................3­25 Figure 46 Flash installation status..........................................................................................................................................3­25 Figure 47 Finish flash update....................................................................................................................................................3­26 Figure 48 Phoenix icon...............................................................................................................................................................3­26 Figure 49 FPS-8 maintenance...................................................................................................................................................3­26 Figure 50 Prommer SW update................................................................................................................................................3­27 Figure 51 Prommer SW update done.....................................................................................................................................3­27 Figure 52 FPS-8 info window....................................................................................................................................................3­28 Figure 53 Flash directory window...........................................................................................................................................3­28 Figure 54 Prommer maintenance...........................................................................................................................................3­29 Figure 55 Box activation.............................................................................................................................................................3­29 Figure 56 Deactivation warning..............................................................................................................................................3­30 Figure 57 Extracting JBV-1 update files.................................................................................................................................3­31 Figure 58 JBV-1 update information.......................................................................................................................................3­31 Figure 59 JBV-1 update destination folder...........................................................................................................................3­31 Figure 60 Select installation: Full.............................................................................................................................................3­32 Figure 61 Select program folder..............................................................................................................................................3­32 Figure 62 Finish JBV-1 update installation...........................................................................................................................3­33 Figure 63 Checking JBV-1 SW version.....................................................................................................................................3­33 Figure 64 JBV-1 update directory window...........................................................................................................................3­34 Figure 65 JBV-1 SW update done.............................................................................................................................................3­34 Figure 66 JBV-1 SW status..........................................................................................................................................................3­34

Page 3­4

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Service software installation Phoenix installation steps in brief
Phoenix is the DCT-4 generation service software for reprogramming, testing and tuning the phone. To install Phoenix, you need to: · · · · · Connect a DK2 Dongle or FLS-4S POS Flash Device Install the Phoenix Service SW Install the Data Package for Phoenix Configure users Manage connection settings (depends on the tools you are using)

Phoenix is now ready for FLS-4S Point Of Sales Flash Device use. If you use FPS-8: · Update FPS-8 SW · Activate FPS-8 · Update JBV-1 Docking Station SW (only when needed) Phoenix is now ready to be used with FPS-8 flash prommer and other tools as well. The Phoenix Service Software installation contains: · Service software support for all phone models included in the package · Flash update package files for FPS-8* and FLS-4S programming devices · All needed drivers for: · DK2 dongle · FLS-4S point of sales flash device · USB devices Note: Separate installation packages for flash update files and drivers are also available, but it is not necessary to use them unless updates appear between Phoenix Service SW releases. If separate update packages are used, they should be used after Phoenix and data packages have been installed.

Supported operating systems
· Windows 2000 and XP.

Hardware requirements for using Phoenix
· Minimum: Processor 300 MHz, RAM memory 64 MB, disk space 100 MB. · Recommended for Windows 2000: Processor 700 MHz, RAM memory 256 MB, disk space 150 MB.

Installing Phoenix Before you begin
· Check that a Dongle is attached to the parallel port of your computer. · Download the installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) to your computer (in C:\TEMP, for instance). · Close all other programs. · Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe) and follow the instructions on the screen. · Administrator rights may be required to be able to install Phoenix depending on the operating system. · If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program. 9240218 (Issue 1) Company Confidential Copyright ©2005 Nokia. All Rights Reserved. Page 3­5

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

Context
If at any point during installation you get this message, Dongle is not found and installation cannot continue:

Figure 6 Dongle not found Possible reasons may be defective or too old PKD-1 Dongle (five digit serial number Dongle when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power to it is not supplied by external charger. Check the COM/parallel ports used first! After correcting the problem Installation can be restarted. For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help function, which can be activated while running the program. Press the F1 key or the feature's Help button to activate a Help file.

Steps
1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation.

Figure 7 Preparing setup Install Shield will prepare.

Page 3­6

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 2. Click Next in Welcome dialog to continue.

Nokia Customer Care

Figure 8 Welcome dialogue 3. Read the disclaimer carefully.

Figure 9 Disclaimer text

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­7

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

4. Choose destination folder. The default folder C:\ProgramFiles\Nokia\Phoenix is recommended.

Figure 10 Destination folder Click Next to continue. You may choose another location by selecting Browse (not recommended). 5. Wait for the components to be copied.

Figure 11 Installation status 1 Progress of the setup is shown in the Setup Status window.

Page 3­8

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 6. Wait for the drivers to be installed and updated.

Nokia Customer Care

Figure 12 Installation status 2 The process may take several minutes to complete. If the operating system does not require rebooting (Windows 2000, XP) the PC components are registered right away.

Figure 13 Registering components 1 If the operating system used requires restarting your computer the Install Shield Wizard will tell you about it. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards. 9240218 (Issue 1) Company Confidential Copyright ©2005 Nokia. All Rights Reserved. Page 3­9

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

Figure 14 Restart computer After the reboot, components are registered and Phoenix is ready for use. Note: Phoenix does not work, if components have not been registered.

Figure 15 Registering components 2

Page 3­10

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 7. Click Finish to end installation.

Nokia Customer Care

Figure 16 Finish installation Phoenix is now ready for use.

Next action
After the installation, Phoenix service software can be used after: · installing phone model specific data package for Phoenix, and · configuring users and connections. FLS-4S can be used right away. FPS-8* can be used after updating its Flash Update Package files.

Phoenix update installation
If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released. Always use the latest available versions of both the Phoenix Service SW and the phone-specific Data Package. Instructions can be found in phone model specific Technical Bulletins and Phone Data Package readme.txt files (shown during installation). To update the Phoenix you need to take exactly the same steps as when installing it for the first time: · · · · · Download the installation package to your computer hard disk. Close all other programs. Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe). New version of Phoenix will be installed. Driver versions will be checked and updated.

When you update the Phoenix from old to new version (for example, a14_2004_16_4_47 to a15_2004_24_7_55), the update will take place automatically without uninstallation.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­11

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

If you try to update the Phoenix with the same version that you already have (for example, a15_2004_24_7_55 to a15_2004_24_7_55) you are asked if you want to uninstall the version of Phoenix you have on your PC. In this case you can choose between total uninstallation and repair just like when you choose to uninstall Phoenix service software from the Windows Control panel. If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to a14_2004_16_4_47), installation will be interrupted.

Figure 17 Installation interrupted Always follow the instructions on the screen.

Uninstalling Phoenix Context
You can uninstall Phoenix service software manually from the Windows Control Panel.

Steps
1. Open the Windows Control Panel and choose Add/Remove Programs. 2. To uninstall Phoenix, choose Phoenix Service Software Change/Remove Remove .

Figure 18 Remove program The progress of the uninstallation is shown.

Page 3­12

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 3. If the operating system does not require rebooting, click Finish to complete.

Nokia Customer Care

Figure 19 Finish uninstallation If the operating system requires rebooting, InstallShield Wizard will notify you. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards.

Repairing Phoenix installation Context
If you experience any problems with the service software or suspect that files have been lost, you can use the repair function before completely reinstalling Phoenix. Note: The original installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) must be found on your PC when you run the repair setup.

Steps
1. Open Windows Control Panel Add/Remove Programs . 2. Select Phoenix Service Software Change/Remove .

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­13

Nokia Customer Care 3. In the following view, select Repair.

RM-13/33 Phoenix Service Software Instructions

Figure 20 Repair program Phoenix will now reinstall components and register them. The procedure is the same as when updating Phoenix. 4. To complete the repair, click Finish.

Phoenix service software data package overview
Each product has its own data package (DP). The product data package contains all product-specific data files to make the Phoenix service software and tools usable with a certain phone model. The data package contains the following: · · · · Product software Binary files Files for type label printing Validation file for the Faultlog repair data reporting system All product-specific configuration files for Phoenix software components

Data files are stored under C:\Program Files\Nokia\Phoenix (default).

Installing Phoenix data package Before you begin
· Product data package contains all product-specific data to make the Phoenix Service Software and tools usable with a certain phone model. · Check that the dongle is attached to the parallel port of your computer. · Install Phoenix Service SW. · Download the installation package (for example, RM-25_dp_EA_v_1_0.exe) to your computer (for example, in C:\TEMP). · Close all other programs. · Run the application file (for example, RM-25_dp_EA_ v_1_0.exe) and follow the instructions on the screen. If you already have the Phoenix Service SW installed on your computer, you will need to update it when a new version is released. Page 3­14 Company Confidential Copyright ©2005 Nokia. All Rights Reserved. 9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Note: Very often the Phoenix Service SW and the phone-specific data package for Phoenix come in pairs, meaning that a certain version of Phoenix can only be used with a certain version of the data package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins and readme.txt files of the data packages.

Steps
1. To start installation, run the application file (for example, RM-25_dp_EA_ v_1_0.exe). 2. Click Next, and wait for the installation files to be extracted.

Figure 21 Extracting files 3. Click Next to continue.

Figure 22 Continue data package installation

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­15

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

In this view you can see the contents of the data package. Read the text carefully. There should be information about the Phoenix version required with this data package. Click Next to continue.

Figure 23 Data package setup information 4. Confirm location and click Next to continue.

Figure 24 Data package destination folder The install shield checks where the Phoenix application is installed and the directory is shown. Click Next to continue.

Page 3­16

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 5. Click Next to start copying the files.

Nokia Customer Care

Figure 25 Start copying files Phone model specific files will be installed. Please wait.

Figure 26 Data package installation status

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­17

Nokia Customer Care 6. Click Finish to complete the installation.

RM-13/33 Phoenix Service Software Instructions

Figure 27 Finish data package installation You now have all phone model specific files installed in your Phoenix Service SW.

Next action
Phoenix can be used, for example, for flashing phones and printing type labels after: · configuring users, and · managing connections. FLS-4S can be used right away. FPS-8* can be used after updating Flash Update Package files.

Uninstalling Phoenix data package Context
If you try to install the same version of the Phoenix data package that you already have, you are asked if you want to uninstall the existing version. There is no need to uninstall the older version of a data package, unless instructions to do so are given in the readme.txt file of the data package and bulletins related to the release. Please read all related documents carefully.

Steps
1. To uninstall the data package, click OK Cancel to interrupt the uninstallation.

Figure 28 Uninstalling Phoenix data package Page 3­18 Company Confidential Copyright ©2005 Nokia. All Rights Reserved. 9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 2. Once the previously installed data package is uninstalled, click Finish.

Nokia Customer Care

Figure 29 Finishing data package uninstallation

Alternative steps
· You can also uninstall the data package manually from Windows Control Panel Add/Remove Programs xx-xx * Phone Data Package . (*= type designator of the phone)

Next action
Run the installation package again to continue installation from the beginning.

Service software instructions Configuring users in Phoenix Steps
1. Start Phoenix Service SW and log in.

Figure 30 Login If the user ID is already configured, choose it from the dropdown list and click OK. To add a new user or edit existing ones, click Maintain. 2. To add information for a new user, click New.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­19

Nokia Customer Care 3. Type in the name and initials of the user and click OK. A new user is now created. 4. Click OK. You are now able to login with the user name created. 5. Click OK.

RM-13/33 Phoenix Service Software Instructions

Figure 31 Login, user configured

Managing connections in Phoenix Steps
1. Start Phoenix Service SW and log in.

Figure 32 Phoenix icon 2. Choose File Manage Connections .

Figure 33 Manage connections Existing connections can be selected, edited, deleted, and new ones created by using this dialog. Page 3­20 Company Confidential Copyright ©2005 Nokia. All Rights Reserved. 9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Figure 34 Connections list 3. Click Add to add a new connection, and select if you want to create it manually or by using the Connection Wizard. In the following dialogs you will be asked to select settings for the connection. If you use the Wizard, connect the tools and a phone to your PC and the wizard will automatically try to configure the correct connection. 4. Select Manual mode, and click Next to continue.

Figure 35 Select mode: Manual i For FLS-4S POS Flash Device, choose the following connection settings: · Media: FBUS · COM Port: Virtual COM Port used by FLS-4 Note: ALWAYS check this. Go to Windows Control Panel FLS Virtual Port Configuration .

Figure 36 FLS virtual port icon

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­21

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

ii For FPS-8 Flash Prommer, choose the following connection settings: · Media: FPS-8 · Port Num: COM Port where FPS-8 is connected · COMBOX_DEF_MEDIA: FBUS 5. Click Finish to complete the configuration. 6. Activate the connection you want to use by clicking it, use up/down arrows to move it on top of the list, and click Apply.

Figure 37 Connections list The connection is now selected and can be used after closing the Manage Connections window. Selected connection will be shown on the right hand bottom corner of the screen.

Figure 38 Connection information 7. To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it is switched on and select Scan Product.

Figure 39 Scan product When a product is found, Phoenix will load product support. Name of the loaded product support module and its version information will be shown on the bottom of the screen.

Page 3­22

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Figure 40 Product support module information

Installing Flash support files for FPS-8* and FLS-4* Before you begin
Note: Only separate installation package. · Install Phoenix Service SW. · Install phone model specific data package for Phoenix. · The flash support files are delivered in the same installation package with Phoenix data packages or newer Phoenix packages beginning from September 2003. · Normally it is enough to install Phoenix and the phone-specific data package because the Phoenix installation always includes the latest flash update package files for FLS-4S/FPS-8*. · A separate installation package for flash support files is available, and the files can be updated according to this instruction if updates appear between Phoenix/data package releases.

Context
If you are not using a separate installation package, you can skip this section and continue with FPS-8 Flash prommer SW update (Page 3­26) after installing a new phone data package.

Steps
1. Start by double clicking flash_update_03_13_001.exe to begin installation.

Figure 41 Flash update welcome dialog

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­23

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

2. If the same version of Flash Update package already exists, and you want to reinstall it, the previous package is first uninstalled. Restart installation again after that.

Figure 42 Uninstall flash update package If you try to downgrade the existing version to older ones, the setup will be aborted. If you really want to downgrade, uninstall newer files manually from Control Panel and then rerun the installation again.

Figure 43 Flash installation interrupted If an older version exists on your PC and it needs to be updated, click Next to continue installation.

Figure 44 Continue flash update

Page 3­24

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

3. It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia \Phoenix. Click Next to continue.

Figure 45 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse. However, this is not recommended. Installation will continue.

Figure 46 Flash installation status

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­25

Nokia Customer Care 4. Choose Finish to complete the installation procedure.

RM-13/33 Phoenix Service Software Instructions

Figure 47 Finish flash update

Next action
FLS-4 can be used right after the Flash Update Package is installed. FPS-8* flash prommer must be updated using Phoenix!

Updating FPS-8 Flash prommer software Steps
1. Start Phoenix Service Software and log in, manage connection correctly for the FPS-8* flash prommer.

Figure 48 Phoenix icon 2. Choose Flashing FPS-8 Maintenance .

Figure 49 FPS-8 maintenance Note: Screen shots may be different depending on the Phoenix version used and the connected components. Page 3­26 Company Confidential Copyright ©2005 Nokia. All Rights Reserved. 9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

3. When the new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 Prommer. Select Yes to update files.

Figure 50 Prommer SW update 4. Wait until you are notified that update has been successful; the procedure will take a couple of minutes. Click OK to close the FPS-8 Maintenance window.

Figure 51 Prommer SW update done View after successful prommer software update:

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­27

Nokia Customer Care

RM-13/33 Phoenix Service Software Instructions

Figure 52 FPS-8 info window

Alternative steps
· FPS-8 SW can also be updated by pressing Update button and selecting appropriate fps8upd.ini file in C: \Program Files\Nokia\Phoenix\Flash.

Figure 53 Flash directory window · All files can be loaded separately to FPS-8. To do this, just press the right mouse button in the Flash box files window and select the file type to be loaded. More information can be found in Phoenix Help.

Activating FPS-8 Context
Before FPS-8 can be successfully used for phone programming, it must first be activated. First fill in the FPS-8 activation request sheet in the FPS-8 sales package and follow the instructions given.

Page 3­28

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

When activation file is received (for example, 00000.in), copy it to the C:\ProgramFiles\Nokia\Phoenix \BoxActivation directory on your computer (this directory is created when Phoenix is installed).

Steps
1. Start Phoenix Service Software. 2. Choose Maintenance Prommer Maintenance .

Figure 54 Prommer maintenance 3. In the Prommer Maintenance window, click Activate. 4. To find the activation file if you saved it to some other directory on your PC, click Browse. 5. To activate the prommer, select the activation file and click Open.

Figure 55 Box activation 6. To complete the activation, restart FPS-8.

Deactivating FPS-8 Context
If there is, for example, a need to send the FPS-8 box for repair, it must be deactivated first.

Steps
1. Start Phoenix Service Software. 2. Choose Maintenance Prommer Maintenance . 3. In the Prommer Maintenance window, click Deactivate.

9240218 (Issue 1)

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

Page 3­29

Nokia Customer Care 4. To confirm the deactivation, click Yes.

RM-13/33 Phoenix Service Software Instructions

Figure 56 Deactivation warning The box is deactivated. 5. To complete the deactivation, restart FPS-8.

Updating JBV-1 docking station software Before you begin
The JBV-1 docking station contains software (firmware) which can be updated. You need the following equipment to update the software: · · · · · PC with USB connection operating system supporting USB (Not Win 95 or NT) USB Cable (can be purchased from shops or suppliers providing PC hardware and accessories) JBV-1 docking station external power supply (11-16V)

Before installation: · Download Jbv1_18_update.zip file to your computer (in C:\TEMP for example) from your download web site. · Close all other programs. · Follow instructions on the screen.

Context
The JBV-1 docking station is a common tool for all DCT-4 generation products. In order to make the JBV-1 usable with different phone models, a phone-specific docking station adapter is used.

Steps
1. Run Jbv1_18_update.zip file and start software installation by double clicking Setup.exe. Note: DO NOT CONNECT THE USB CABLE/JBV-1 TO YOUR COMPUTER YET!

Page 3­30

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions

Nokia Customer Care

Figure 57 Extracting JBV-1 update files 2. Files needed for JBV-1 package setup program will be extracted. Read the instructions in the dialog box and click Next to continue.

3.

Figure 58 JBV-1 update information Accept the suggested destination folder for installing the JBV-1 SW Package, and click Next to continue.

Figure 59 JBV-1 update destination folder 9240218 (Issue 1) Company Confidential Copyright ©2005 Nokia. All Rights Reserved. Page 3­31

Nokia Customer Care 4. Select Full installation and click Next to continue.

RM-13/33 Phoenix Service Software Instructions

5.

Figure 60 Select installation: Full A program folder is created and the software files are installed there. Click Next to continue.

Figure 61 Select program folder

Page 3­32

Company Confidential Copyright ©2005 Nokia. All Rights Reserved.

9240218 (Issue 1)

RM-13/33 Phoenix Service Software Instructions 6. Click Finish to complete the installation.

Nokia Customer Care

7. 8.

Figure 62 Finish JBV-1 update installation Connect the USB cable/JBV-1 to your computer. Connect power to JBV-1 (11-16V DC) from an external power supply, then connect the USB Cable between the JBV-1 USB connector and the PC. Install or update the JBV-1 USB drivers which are delivered with the JBV-1 SW installation package. The drivers can be found in C:\Program Files\Nokia\ JBV-1 Firmware Update\JBV-1USB driver · If there is no previously installed JBV-1 Firmware update package installed on your computer, Windows will detect connected USB cable and detect drivers for new HW. You will be prompted about this, please follow the instructions and allow Windows to search and install the best drivers available. · If there is a previously installed JBV-1 Firmware update package (v.17 or older) on your computer, please update the JBV-1 USB dr