Bulletin_TVP0503_Ž_.pdf part of Sony KV-32XBR400 KV-36XBR400 Bulletin_TVP0503_Ž_.pdf, Symptom: In bright areas of scenes that are predominately dark, the picture may be excessively white and/or bright. This may result in a loss of picture detail in the bright areas. Conditions under which the symptom may appear: 1- In the full screen mode, when playing a 480p source (like progressive-scan DVD). 2- In Twin-View mode, when playing a 480i source on the right-side window while TV, VIDEO-1, VIDEO-2, VIDEO-3, or VIDEO-4 is selected for the left-side window. (pag. 2) text manual preview

Text preview for : Bulletin_TVP0503_Ž_.pdf part of Sony KV-32XBR400 KV-36XBR400 Symptom: In bright areas of scenes that are predominately dark, the picture may be excessively white and/or bright. This may result in a loss of picture detail in the bright areas. Conditions under which the symptom may appear: 1- In the full screen mode, when playing a 480p source (like progressive-scan DVD). 2- In Twin-View mode, when playing a 480i source on the right-side window while TV, VIDEO-1, VIDEO-2, VIDEO-3, or VIDEO-4 is selected for the left-side window. (pag. 2)

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Sony Service Company National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656

CONFIDENTIAL
Service Bulletin TV Products
No.

CSV-1

Model:

KV-32XBR400, KV-36XBR400

503

Subject: White Saturation, Loss Of Detail In Bright Areas Of Scenes That Are Predominately Dark. Symptom: (D325)

Date: September 19, 2000

In bright areas of scenes that are predominately dark, the picture may be excessively white and/or bright. This may result in a loss of picture detail in the bright areas. Conditions under which the symptom may appear: 1- In the full screen mode, when playing a 480p source (like progressive-scan DVD). 2- In Twin-View mode, when playing a 480i source on the right-side window while TV, VIDEO-1, VIDEO-2, VIDEO-3, or VIDEO-4 is selected for the left-side window.

Solution:

If the customer complains of this symptom, replace the B-board. B-boards received from WRPC-AS for service have already had the resistor changes shown below. In the event that B-boards are out of stock in WRPC-AS, the set's original board can be updated by making the resistor changes shown below. REF FORMER DESCRIPTION 13 B COMPLETE PC BOARD PART NUMBER A-1136-110-A NEW DESCRIPTION B COMPLETE PC BOARD (UPDATED FOR SERVICE) RESISTOR, 13K, 1/16W, CHIP RESISTOR, 2.4K, 1/16W, CHIP PART NUMBER A-1136-110-A (SAME AS ORGINAL PART NUMBER) 1-218-719-11

*R3869 *R3870 *R3871 *R3477 *R3483 *R3493

RESISTOR, 1.2K, 1/16W, CHIP RESISTOR, 220 OHM, 1/16W, CHIP

1-218-694-11

1-218-676-11

1-218-701-11

*These parts are only required if the B-board is out of stock in WRPC-AS and you need to update the set's original B-board.

See the next page for the part mounting locations.

Reference: ECN KVC04309

PRINTED IN USA

TV Products Service Bulletin No. 503

KV-32XBR400/36XBR400 B-board, side B.

R3871 R3493

R3483 R3870 R3477

R3869