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HP Color LaserJet 2600n
Service Manual
Copyright and License © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Q6455-90930 Edition 1, 2/2005
FCC Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user's authority to operate the equipment.
Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. CorelDRAWTM is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, MS-DOS®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. NetscapeTM and Netscape NavigatorTM are U.S. trademarks of Netscape Communications Corporation. TrueTypeTM is a U.S. trademark of Apple Computer, Inc. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.
Table of contents
1 Product information Quick access to printer information.........................................................................................................2 Printer configuration................................................................................................................................3 Printer features........................................................................................................................................4 Walk around.............................................................................................................................................6 Front view (shown with optional Tray 3).................................................................................6 Back and side view.................................................................................................................7 Control panel...........................................................................................................................8 Understanding supplies status...............................................................................8 Understanding printer status..................................................................................8 Understanding control panel layout.......................................................................9 Software.................................................................................................................................................11 Supported drivers..................................................................................................................11 Software and supported operating systems........................................................11 Software for Windows........................................................................................................... 1 1 Software for Macintosh.........................................................................................................12 Network software..................................................................................................................12 Uninstalling software.............................................................................................................12 Windows software................................................................................................12 Macintosh software..............................................................................................13 Print-media specifications......................................................................................................................14 General guidelines................................................................................................................ 4 1 Paper and print media...........................................................................................................14 Printing and storage environment......................................................................................... 4 1 Envelopes.............................................................................................................................15 Labels....................................................................................................................................17 Transparencies.....................................................................................................................17 Media support tables.............................................................................................................17 Supported print media for Tray 1, Tray 2, and optional Tray 3............................17 Unsupported media (media to avoid)...................................................................18 2 Installation Site preparation ....................................................................................................................................22 Operating environment ........................................................................................................22 Minimum system requirements ............................................................................................ 3 2 Requirements for PC systems ............................................................................23 Requirements for Macintosh systems (non-PostScript) .....................................23 Package contents ................................................................................................................................. 4 2 Install input devices ..............................................................................................................................25
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Installing optional Tray 3 ...................................................................................................... 5 2 Loading Tray 1 ..................................................................................................................... 5 2 Installing supplies .................................................................................................................27 Print cartridges ....................................................................................................27 3 Managing and maintenance Managing supplies ................................................................................................................................32 Life expectancies of supplies ............................................................................................... 2 3 Checking and ordering supplies ..........................................................................................32 To check status using the control panel .............................................................32 To check and order supplies using HP Toolbox .................................................32 Storing supplies ...................................................................................................................33 Replacing and recycling supplies ........................................................................................33 Replacing the print cartridges .............................................................................33 HP policy on non-HP supplies .............................................................................................33 HP anti-counterfeit website .................................................................................................. 3 3 Cleaning the printer ..............................................................................................................................34 To clean the printer at the printer .........................................................................................34 To clean the fuser using HP Toolbox ..................................................................................35 Cleaning spilled toner ..........................................................................................................35 Calibrating the printer ...........................................................................................................................36 To calibrate the printer at the printer ...................................................................................36 To calibrate the printer from the HP Toolbox .......................................................................36 4 Operational theory Engine control system ..........................................................................................................................38 Basic sequence of operation ...............................................................................................38 Power-on sequence ............................................................................................................. 9 3 Motors and fans ...................................................................................................................39 Main motor failure detection ................................................................................ 0 4 Fan motor failure detection .................................................................................40 Image formation system .......................................................................................................................41 Image formation process .....................................................................................................43 Latent image formation .......................................................................................44 Laser/scanner system .........................................................................................45 Developing stage .................................................................................................................45 Print cartridge ......................................................................................................46 Transfer belt (ETB) ..............................................................................................47 Transfer stage ...................................................................................................................... 8 4 Separation stage ..................................................................................................................49 Fusing stage ........................................................................................................................49 Pickup and feed system .......................................................................................................................51 Manual feed slot pickup mechanism ...................................................................................53 Paper feed mechanism ........................................................................................................ 3 5 Skew correction by the registration shutter .........................................................................53 Jam detection .......................................................................................................................54 Solenoid, motor, and fan locations ......................................................................................55 Printed circuit assembly locations ........................................................................................55 250-sheet tray solenoid and printed circuit locations ..........................................................56 Service-only tools (SERVICE ONLY) ...................................................................................................58
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General timing chart .............................................................................................................58 Printer calibration ................................................................................................................. 9 5 5 Removal and replacement Overview................................................................................................................................................62 Service approach...................................................................................................................................63 Pre-service procedures.........................................................................................................63 Removal and replacement procedures.................................................................................................64 Print cartridge replacement...................................................................................................64 ETB removal and replacement.............................................................................................66 Fuser removal and replacement...........................................................................................74 Formatter removal and replacement....................................................................................82 DC controller removal and replacement...............................................................................86 Separation pad removal and replacement............................................................................88 Paper pickup roller removal and replacement......................................................................89 Control panel removal and replacement...............................................................................91 6 Troubleshooting Troubleshooting process.......................................................................................................................98 Troubleshooting checklist.....................................................................................................98 Clearing jams ........................................................................................................................................99 Paper path............................................................................................................................99 Common causes of paper jams..........................................................................................100 Where to look for jams........................................................................................................ 01 1 Jams inside the printer........................................................................................................102 Input jams...........................................................................................................................103 Tray 1.................................................................................................................103 Tray 2.................................................................................................................104 Output jams.........................................................................................................................104 Jams in the top bin.............................................................................................104 Pickup delay jam................................................................................................105 Pickup stationary jam.........................................................................................105 Delivery delay jam..............................................................................................105 Wrapping jam...................................................................................................................... 05 1 Delivery stationary jam.......................................................................................................105 Start-up residual paper jam................................................................................................105 Door open jam....................................................................................................................106 Print problems......................................................................................................................................107 Getting information..............................................................................................................107 Control panel messages....................................................................................107 Alert and warning messages.............................................................107 Critical error messages.....................................................................108 Supplies messages...........................................................................109 Status messages...............................................................................112 Status log only messages.................................................................112 Reports menu.....................................................................................................113 Configuration page.............................................................................................114 Supplies Status page.........................................................................................116 Status log...........................................................................................................116 Service menu settings........................................................................................118
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Secondary service menu....................................................................................118 Printed image quality problems..........................................................................................119 Improving print quality........................................................................................119 Paper Types menu............................................................................119 Print Modes menu.............................................................................120 Print quality menu..............................................................................121 Understanding print-quality settings...................................................................121 To temporarily change print-quality settings.....................................122 To change print-quality settings for all future jobs............................122 Identifying and correcting printed image defects...............................................122 Print-quality checklist.........................................................................122 Paper handling issues........................................................................................................123 Wrong size/type media.......................................................................................123 Cannot select a tray or feature to use................................................................123 Performance problems.......................................................................................................123 Functional tests (SERVICE ONLY).....................................................................................................125 Engine test print.................................................................................................................. 25 1 Service mode functions (SERVICE ONLY).........................................................................................126 Cold reset............................................................................................................................126 NVRAM initializer................................................................................................................ 26 1 Super NVRAM initializer.....................................................................................................126 Restoring page counts and serial number..........................................................................127 Cleaning the ETB................................................................................................................127 Troubleshooting tools..........................................................................................................................128 Printer pages and reports...................................................................................................128 Demo page.........................................................................................................128 Configuration page............................................................................................. 29 1 Event log............................................................................................................131 Supplies Status page.........................................................................................131 Fuser cleaning page...........................................................................................132 Print quality troubleshooting pages....................................................................132 Control panel messages (error codes)..............................................................132 Alert and warning messages.............................................................132 Critical error messages.....................................................................133 Supplies messages...........................................................................134 Status messages................................................................................................................137 Status log only messages................................................................................................... 37 1 Service menu...................................................................................................................... 37 1 Restoring the factory-set defaults......................................................................138 To restore the factory-set defaults....................................................138 General print quality issues................................................................................................138 Solving issues with color documents..................................................................................142 HP Toolbox.......................................................................................................................................... 44 1 HP Toolbox.........................................................................................................................144 To view HP Toolbox...........................................................................................144 Troubleshooting tab...........................................................................................144 Print quality troubleshooting pages....................................................................................144 Printer calibration................................................................................................................ 44 1 Cleaning page.....................................................................................................................144 Configuration page..............................................................................................................145
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Diagnostic resources........................................................................................................................... 46 1 Reports menu.....................................................................................................................146 Network/Web diagnostics tools...........................................................................................146 Repetitive image defect ruler...............................................................................................................147 Firmware and software updates..........................................................................................................148 7 Parts and diagrams Overview .............................................................................................................................................150 Assembly locations ............................................................................................................................. 54 1 Covers ................................................................................................................................................160 Internal assemblies .............................................................................................................................162 Input devices .......................................................................................................................................186 Diagrams ............................................................................................................................................208 Alphabetical parts list...........................................................................................................................209 Numerical parts list.............................................................................................................................. 30 2 Appendix A Product specifications Physical specifications ........................................................................................................................252 Supplies specifications .......................................................................................................................253 Print cartridge life ............................................................................................................... 53 2 Electrical specifications ......................................................................................................................254 Environmental specifications .............................................................................................................. 55 2 Acoustical specifications .....................................................................................................................256 Appendix B Product warranty statements Hewlett-Packard limited warranty statement ......................................................................................258 Print Cartridge Limited Warranty Statement ......................................................................................259 Appendix C Regulatory statements Declaration of Conformity ................................................................................................................... 62 2 Laser safety statement .......................................................................................................................263 Canadian DOC statement ..................................................................................................................264 VCCI statement (Japan) ..................................................................................................................... 65 2 Korean EMI statement ........................................................................................................................266 Finnish laser statement ......................................................................................................................267 Index.................................................................................................................................................................... 69 2
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List of tables
Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 3-1 Table 4-1 Table 4-2 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Table 6-6 Table 6-7 Table 6-8 Table 6-9 Table 6-10 Table 6-11 Table 6-12 Table 6-13 Table 6-14 Table 6-15 Table 7-1 Table 7-2 Table 7-3 Table 7-4 Table 7-5 Table 7-6 Table 7-7 Table 7-8 Table 7-9 Table 7-10 Table 7-11 Table 7-12 Table 7-13 Table 7-14 Table 7-15
Printer features................................................................................................................................. 4 HP Color LaserJet 2600n printer software.....................................................................................11 Envelope specifications..................................................................................................................15 Envelope size ranges..................................................................................................................... 6 1 Tray 1 and Tray 2 specifications....................................................................................................17 Optional Tray 3 specifications........................................................................................................18 Print cartridge life ..........................................................................................................................32 Basic operational sequence ..........................................................................................................38 Motor specifications .......................................................................................................................40 User-replaceable parts................................................................................................................... 2 6 Troubleshooting checklist...............................................................................................................98 Status log only messages............................................................................................................112 Configuration page....................................................................................................................... 14 1 Supplies Status page...................................................................................................................116 Status log messages.................................................................................................................... 17 1 Print modes for paper types.........................................................................................................120 Extended print modes..................................................................................................................120 Optimize menu.............................................................................................................................121 Performance issues......................................................................................................................123 Configuration page....................................................................................................................... 29 1 Supplies Status page...................................................................................................................131 Status log only messages............................................................................................................137 General print quality issues.......................................................................................................... 38 1 Color document issues.................................................................................................................142 Repetitive image defects.............................................................................................................. 47 1 Available replaceable parts .........................................................................................................150 Technical support Web sites .......................................................................................................152 Accessories ................................................................................................................................. 52 1 Assembly locations ......................................................................................................................155 External panels and covers (1 of 2) ............................................................................................157 External panels and covers (2 of 2) ............................................................................................159 Upper assembly cover .................................................................................................................161 Internal components (1 of 3) .......................................................................................................163 Internal components (2 of 3) .......................................................................................................167 Internal components (3 of 3) .......................................................................................................171 Control panel assembly ...............................................................................................................175 Main drive assembly ....................................................................................................................177 Fuser assembly ........................................................................................................................... 81 1 PCB assembly location Tray 2 ....................................................................................................185 Tray 2 input tray (cassette) .........................................................................................................187
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Table 7-16 Table 7-17 Table 7-18 Table 7-19 Table 7-20 Table 7-21 Table 7-22 Table 7-23 Table A-1 Table A-2 Table A-3 Table A-4 Table A-5 Table A-6
250-sheet input tray (cassette) ....................................................................................................191 Tray 2 sheet input tray internal components ...............................................................................193 Paper pick-up feeder assembly for Tray 2 ..................................................................................197 Tray 3 input tray (cassette) .........................................................................................................201 Paper pickup feeder assembly (Tray 3) ......................................................................................205 Paper pickup feeder assembly (Tray 3) ......................................................................................207 Alphabetical parts list...................................................................................................................209 Numerical parts list.......................................................................................................................230 Printer specifications ...................................................................................................................252 Supplies specifications ................................................................................................................ 53 2 Print cartridge specifications .......................................................................................................253 Electrical specifications ...............................................................................................................254 Environmental specifications .......................................................................................................255 Acoustical specifications .............................................................................................................256
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List of figures
Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 1-8 Figure 2-1 Figure 2-2 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 7-1 Figure 7-2 Figure 7-3 Figure 7-4 Figure 7-5 Figure 7-6 Figure 7-7 Figure 7-8 Figure 7-9 Figure 7-10
HP Color LaserJet 2600n printer......................................................................................................3 Front view (shown with optional Tray 3)...........................................................................................6 Back and side view...........................................................................................................................7 Transfer belt (ETB) and print cartridges...........................................................................................7 Model and serial number information............................................................................................... 8 Control panel layout.......................................................................................................................10 Control panel display......................................................................................................................10 Envelope double side-seam construction......................................................................................16 Printer dimensions .........................................................................................................................22 Package contents ..........................................................................................................................24 Engine control system ................................................................................................................... 9 3 Image formation system ................................................................................................................ 2 4 Image formation process ...............................................................................................................43 Latent image formation ..................................................................................................................45 Laser beam exposure ....................................................................................................................45 Developing stage ...........................................................................................................................46 Print cartridge structure ................................................................................................................. 7 4 ETB unit .........................................................................................................................................48 Transfer stage ...............................................................................................................................48 Separation stage ...........................................................................................................................49 Fusing stage .................................................................................................................................. 9 4 Paper pickup and feed system ...................................................................................................... 2 5 Skew correction ............................................................................................................................. 4 5 Location of solenoids, motors, and fans .......................................................................................55 Location of printed circuit assemblies ...........................................................................................56 Location of 250-sheet tray solenoid and printed circuit assembly ................................................57 Paper path...................................................................................................................................... 9 9 Jam locations and stages.............................................................................................................101 Tray 2 input jam label................................................................................................................... 04 1 Engine test print switch................................................................................................................125 Assembly location diagram .........................................................................................................154 External panels and covers (1 of 2) ............................................................................................156 External panels and covers (2 of 2) ............................................................................................158 Upper cover assembly .................................................................................................................160 Internal components (1 of 3) .......................................................................................................162 Internal components (2 of 3) .......................................................................................................166 Internal components (3 of 3) .......................................................................................................170 Control panel assembly ...............................................................................................................174 Main drive assembly ....................................................................................................................176 Fuser assembly ........................................................................................................................... 80 1
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Figure 7-11 Figure 7-12 Figure 7-13 Figure 7-14 Figure 7-15 Figure 7-16 Figure 7-17 Figure 7-18 Figure 7-19 Figure C-1 Figure C-2
PCB assembly location (Tray 2) ..................................................................................................184 Tray 2 input tray (cassette) .........................................................................................................186 250-sheet input tray (cassette) ....................................................................................................190 Tray 2 input tray internal components .........................................................................................192 Paper pick-up feeder assembly for Tray 2 ..................................................................................196 Tray 3 input tray (cassette) .........................................................................................................200 Paper pickup feeder assembly (Tray 3) ......................................................................................204 PCB assembly location optional Tray 3 ......................................................................................206 General circuit diagram ...............................................................................................................208 VCCI statement ........................................................................................................................... 65 2 Korean EMI statement .................................................................................................................266
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Product information
This section provides information about the following topics: Quick access to printer information Printer configuration Printer features Walk around Software Print-media specifications
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Quick access to printer information
User guide Contains detailed information for using the printer and troubleshooting problems. This guide is available in two formats on the CD-ROM that came with the printer: in PDF format for printing and HTML format for online viewing. It is also available through the HP Toolbox software.
Getting started guide Provides step-by-step instructions for installing and setting up the printer.
HP Toolbox Use to check the printer status and settings and to view troubleshooting information and online documentation.
Embedded Web server Use to view and configure printer settings and networking information.
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Printer configuration
HP Color LaserJet 2600n The HP Color LaserJet 2600n printer is available in the configuration described below.
Figure 1-1 HP Color LaserJet 2600n printer The HP Color LaserJet 2600n printer is a four-color laser printer that prints eight pages per minute (ppm) in both monochrome (black and white) and color. Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). Connectivity. The printer provides a Hi-Speed Universal Serial Bus (USB) 2.0 port for connectivity and an HP built-in internal print server for connecting to a 10/100Base-T network. Memory. The printer contains 16 megabytes (MB) of synchronous dynamic random access memory (SDRAM). No additional memory can be added.
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Printer features
Table 1-1 Printer features
Feature Color printing HP Color LaserJet 2600n printer Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black (CMYK). Prints in black on letter-size paper up to 8 ppm and on A4-size paper up to 8 ppm. Prints in color on A4/letter at 8 ppm. ImageREt 2400 provides 2400 dpi equivalent color quality through a multilevel printing process. True 600 by 600 dots per inch (dpi) text and graphics. Adjustable settings to optimize print quality. The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics. Few supplies to order. Supplies are easy to install. Convenient access to printer information and settings by using the HP Toolbox software. Convenient access to all supplies and to the paper path through the front door. Trays 1 and 2 for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, HP LaserJet glossy paper, HP LaserJet Tough paper, heavy paper, and HP Laser Photo paper. A 125-sheet top output bin. Print on Both Sides (manually). Hi-Speed USB 2.0 port. The HP Color LaserJet 2600n printer includes an HP built-in internal print server for connecting to a 10/100Base-T network. The printer automatically conserves electricity by substantially reducing power consumption when it is not printing. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. N-up printing (printing more than one page on a sheet) and Printing on Both Sides features save paper.
Fast print speed
Excellent print quality
Ease of use
Flexible paper handling
Interface connections
Energy savings
Economical printing
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Table 1-1 Printer features (continued)
Feature Supplies HP Color LaserJet 2600n printer A Supplies Status page with print cartridge gauges that show the supply levels that remain. For HP supplies only. No-shake cartridge design. Authentication for HP print cartridges. Internet-enabled, supplies-ordering capability. Online user guide that is compatible with text screen-readers. All doors and covers can be opened by using one hand. Optional Tray 3. This 250-sheet universal tray reduces how often you have to add paper to the printer. Only one additional 250-sheet tray can be installed on the printer. 16 MB of DRAM. NOTE No additional memory can be added.
Accessibility
Expandability
Memory
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with optional Tray 3)
Figure 1-2 Front view (shown with optional Tray 3)
1 2 3 4 5 6 Output bin Printer control panel Front door Tray 2 (250 sheets) Tray 1 (single sheet priority feed slot) Tray 3 (optional; 250 sheets)
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Back and side view
Figure 1-3 Back and side view
1 2 3 4 5 6 7 On/off switch Power connection Engine test button access door Access door Dust cover HP built-in internal print server for connecting to a 10/100Base-T network USB connection
Figure 1-4 Transfer belt (ETB) and print cartridges
1 2 Transfer belt (ETB) Print cartridges
CAUTION Do not place anything on the transfer belt , which is located on the inside of the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
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Model and serial number location The model number and serial numbers are listed on identification labels located on the rear of the printer. The model number is alphanumeric, such as Q6455A, for the HP Color LaserJet 2600n printer. The serial number contains information about the country/region of origin, the printer version, production code, and the production number of the printer.
Figure 1-5 Model and serial number information
Control panel
Understanding supplies status
The supplies gauges show the consumption levels of print cartridges (black, yellow, cyan, and magenta). Black, yellow, cyan, and magenta supplies status gauges A ? appears instead of the consumption level when the level is not known. This can occur in the following circumstances: Missing cartridges Incorrectly placed cartridges Cartridges with an error Some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings. It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies. If a supply is empty, the gauge will flash.
Understanding printer status
Cancel Job button When the Ready light is blinking, pressing (CANCEL JOB) cancels the current job.
When a supplies status gauge is blinking and the Attention light is on (indicating that a non-HP supply has been installed), pressing (SELECT) allows you to continue printing.
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CAUTION You might not receive any indication when a non-HP supply is empty. For more information about using non-HP print cartridges, see HP policy on non-HP supplies. If you continue printing after the supply is empty, damage to the printer can occur. See HewlettPackard limited warranty statement. Attention light Generally, the Attention light blinks when the printer is out of paper, when a jam has occurred, or when other problems that need attention occur. The Attention light is on and one of the Supplies Status gauges is blinking the first time a non-HP supply is installed. Ready light The Ready light is on when the printer is ready to print (experiencing no errors that prevent printing) and blinks when it is receiving data to be printed. Ready light and Select button (SELECT) continues the When the Ready light is on and the Attention light is blinking, pressing print job after you load print media for a manual feed, or clears some errors. When the Ready light is blinking, the front door has been opened and then closed. Press (SELECT) to return the printer to the Ready state. If you do not press (SELECT), the printer returns to the Ready state on its own.
Left and Right arrow buttons Use the menus. (LEFT ARROW) and (RIGHT ARROW) buttons to navigate through the printer control panel (LEFT ARROW) and (RIGHT ARROW) buttons
A Demo page can be printed by pressing the simultaneously.
Understanding control panel layout
This section provides information about printer status and control panel layout. Control panel layout The printer contains the following lights and buttons on the control panel:
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Figure 1-6 Control panel layout
1 2 3 4 5 6 7 8 Color print cartridge indicators Attention light (amber) Ready light (green) CANCEL JOB Message area RIGHT ARROW SELECT button button
button button
LEFT ARROW
Display
Figure 1-7 Control panel display The printer display gives you information about the printer, job status, and levels of supplies.
1 2 3 Message area Supplies gauges Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta
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Software
This section contains information about the software used with the HP Color LaserJet 2600n printer.
Supported drivers
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the Getting Started Guide for installation instructions, and see the Readme file for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources. The printer supports the following operating systems: Microsoft® Windows® 98 Second Edition and Windows Millennium Edition (Me) (Add Printer installation) Microsoft® Windows® 2000 and Windows XP Microsoft® Windows® Server 2003 Macintosh OS X v10.2 and later
The following table lists the software that is available for your operating system.
Table 1-2 HP Color LaserJet 2600n printer software
Feature Windows 98 Second Edition, Me Windows 2000 and XP Macintosh OS X v10.2 and later
Windows Installer Windows printer driver HP Toolbox software Macintosh Installer Macintosh printer drivers
Software for Windows
When you install the software for Windows, you can directly connect the printer to a computer by using a USB cable or you can connect the printer to the network by using HP built-in networking. See the Getting Started Guide for installation instructions, and see the Readme file for the latest software information. The following software is available to all users of the printer, whether you connected the printer directly to a computer by using a USB cable, or to the network through the HP built-in networking internal print server.
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Printer drivers A printer driver is a software component that provides access to printer features and provides the means for the computer to communicate with the printer. Using Help The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help for the printer driver is separate from the Help for your program. HP Toolbox You must perform a complete software installation to use the HP Toolbox. The HP Toolbox provides links to printer status information and help information, such as the user guide; and tools for diagnosing and solving problems. You can also view explanations and animations on the control panel. See Managing and maintenance for more information.
Software for Macintosh
The printer includes the following software for Macintosh computers. Macintosh printer driver When you install the software for Macintosh, you can directly connect the printer to a computer by using a USB cable or you can connect the printer to the network by using HP built-in networking. If you are connected via the network, you can configure your printer using the embedded Web server.
Network software
Supported networks The HP Color LaserJet 2600n printer supports network printing on Windows and Mac systems. Supported utilities/applications/tools HP Color LaserJet 2600n HP Toolbox For IP configuration, in HP Toolbox, select Device Settings, and then select the Networking tab. For more information about the HP Toolbox, see HP Toolbox. Embedded Web server (EWS) If the printer is connected to a network, access the EWS by typing the printer IP address into the address field of a Web browser, and then selecting the Networking tab.
Uninstalling software
Uninstall software by using the following directions for your operating system.
Windows software
After a printing system installation, use the uninstall icon in the HP Color LaserJet 2600n printer program group to select and remove any or all of the HP printing system components.
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Starting the Uninstaller 1 2 3 Click Start, select Programs (All Programs for Windows XP) and choose HP. In the HP Color LaserJet 2600n program group, click the HP Color LaserJet 2600n uninstall icon. The uninstaller guides you through removing the printing system components. NOTE For driver-only (Add Printer/New Driver) installations, delete the printer icon from the Printers folder (Windows 98 Second Edition, Windows Me, Windows 2000, and Windows XP).
Macintosh software
To remove the printer from your Macintosh use the following steps: 1 2 3 Open Print Center (v10.2) or Print Setup Utility (v10.3). Select the printer name. Select Delete.
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Print-media specifications
This section contains information about specifications for the quality of print media, guidelines for print media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in the HP LaserJet Printer Family Print Media Guide available at http://www.hp.com/support/ljpaperguide. CAUTION Using print media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. CAUTION Use only paper designed for laser printers. Paper for inkjet printers may damage the printer. This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough paper, HP LaserJet Photo paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Print media that does not meet the guidelines outlined in this manual can cause the following problems: Poor print quality Increased jams Premature wear on the printer, requiring repair
Paper and print media
For print-media specifications, see Media support tables.
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams. As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality.
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Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper. Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier. The media-storage environment should be properly maintained to ensure optimum printer performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment: Print media should be stored at or near room temperature. The air should not be too dry or too humid (to moderate the hygroscopic properties of paper). The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are using from the Print dialog box or the printer driver. In your program, set the margins for the envelope. The following table gives typical address margins for a commercial #10 or DL envelope.
Table 1-3 Envelope specifications
Type of address Return address Delivery address Top margin 15 mm (0.6 inch) 51 mm (2 inches) Left margin 15 mm (0.6 inch) 89 mm (3.5 inches)
For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. Avoid printing over the area where the envelope seams meet.
Envelope storage Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing. Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes
ENWW
Print-media specifications
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depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming might occur. Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air. Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged. Temperature: Use envelopes that are compatible with the heat and pressure of the printer. This printer fusing temperature is 210°C (410°F). Size: Use only envelopes that are within the following size ranges.
Table 1-4 Envelope size ranges
Tray Tray 1 or Tray 2 Minimum 76 x 127 mm (3 x 5 inches) Maximum 216 x 356 mm (8.5 x 14 inches)
Envelopes with double side-seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
1
2
Figure 1-8 Envelope double side-seam construction
1 2 Acceptable Unacceptable
Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.
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Chapter 1
Product information
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Labels
Select the type of label that you are using from the Print dialog box or the printer driver. CAUTION To avoid damaging the printer, use only labels that are recommended for laser printers. To prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on the same sheet of labels more than once or print on a partial sheet of labels. When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 210°C (410°F), which is the printer fusing temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. Curl: Before printing, labels must lie flat with no more than