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Hot beverage vending Machine
Saeco Group 200
Model: ESPRESSO
TYPE: SG200E
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WARNING: This instruction manual is intended exclusively for specialized personnel.
OPERATION AND MAINTENANCE
English
MAIN PARTS
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5
10
13
12
7 3 2 1 6 4
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1 2 3 4 5 6 7 8 9 10 11 12 13
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Brew group and coffee grinder Brewing hopper group Sugar and stirrer dispensing group CPU card Cup dispenser Payment system area POWER card Water circuit equipped with air-break device Pump Tray socket Data plate Data plate showing the minimum and maximum water pressure Water mains connection
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English 77.1 7.2
TABLE OF CONTENTS
PAYMENT SYSTEM INSTALLATION .................... 24
Payment system installation on the machine . ........................................... 24 Payment system installation on the cabinet ............................................... 25
11.1 1.2 1.3 1.4
INTRODUCTION TO THE MANUAL ............................. 4
Foreword ............................................ 4 Symbols used .................................... 4 General instructions............... ........... 5 Operator requirements ....................... 7
88.1 8.2 8.2.1 8.2.2 8.2.3 8.3 8.3.1 8.3.2 8.4 9-
PROGRAMMING AND MAINTENANCE MENU ........ 26
Description of programming and maintenance phase keys Programming menu Entering the programming menu Structure of the programming menu Functions of the programming menu Maintenance menu Access to the maintenance menu Description of maintenance menu messages Software updating (machine re-programming) 27 27 27 34 34 40 40 42 45
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TECHNICAL SPECIFICATIONS 7
3 - SAFETY STANDARDS ............. 8
3.1 3.2 Foreword ............................................ 8 General safety rules ........................... 8
4 - HANDLING AND STORAGE .. 9
4.1 4.2 4.3 Handling and transport ...................... 9 Storage ............................................ 9 Packaging ........................................ 10 9.1 9.1.1 9.1.2 9.1.3 9.2 9.2.1
MAINTENANCE AND INACTIVITY ......................... 46
55.1 5.2 5.3
GENERAL TECHNICAL DESCRIPTION ..................... 10
Permitted use .................................... 10 Versions and Models .......................... 10 Basic operating concepts ................... 10
66.1 6.2 6.3 6.4 6.5 6.6 6.7 6.7.1 6.7.2 6.7.3 6.8 6.8.1 6.8.2 6.8.3 6.8.4
INSTALLATION .................... 13
Positioning ......................................... 13 Receipt .............................................. 14 Unpacking .......................................... 15 Water mains connection .................... 16 Electric mains connection .................. 16 Machine start-up ................................ 17 Installation ......................................... 18 Cleaning and filling of resin-based water softener .................................... 18 Water circuit filling ............................. 19 Cleaning the parts in contact with foodstuff ............................................. 20 Product loading .................................. 21 Container loading ............................... 21 Label insertion ................................... 22 Cup loading ........................................ 22 Stirrer loading ..................................... 23
Cleaning and loading .......................... 46 Daily cleaning .................................... 46 Weekly cleaning ................................ 48 Product loading .................................. 49 Maintenance ...................................... 49 Scheduled and unscheduled maintenance ...................................... 50 9.2.2 Brew group maintenance .................... 50 9.3 Adjustments ...................................... 51 9.3.1 Dose and grinding adjustment ............ 51 9.4 Cup releasing device cleaning and ..... adjustment ......................................... 52 9.5 Resin regeneration - where the water . softner is provided .............................. 54
10 - INACTIVITY ......................... 55 11 - DISMANTLING .................... 55 12 - TROUBLESHOOTING GUIDE FOR THE MOST COMMON FAILURES OR ERRORS ........ 56 13 - VISUAL SIGNALS (LEDs) ..... 60
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English
1 - INTRODUCTION TO THE MANUAL
1.1 Foreword Important This publication is an integral part of the machine and should be read carefully in order to use it in a correct way. Complying with safety requirements is also essential This manual contains the technical information necessary to carry out the procedures of use, cleaning, installation and maintenance of the vending machine mod. SG200E correctly. Always consult this publication before carrying out any operation. Manufacturer: Saeco International Group Via Panigali, 39 - 40041 Gaggio Montano (BO). This manual should be kept with care and go with the machine throughout its operational life, also in case of changes of ownership. If this manual should be lost or worn out, it is possible to require another copy to the Manufacturer or to an Authorized Service Centre. In this event, please indicate the data on the plate located on the back of the machine. 1.2 Symbols used
Warning This symbol indicates dangerous situations for the users, supply operators and maintenance technicians dealing with either the vending machine or the product to be dispensed. Important This symbol indicates operations that keep the machine in good working conditions, if properly carried out. Recommended solutions This symbol indicates the procedures that make the programming and/or maintenance operations quicker. User This symbol indicates the machine user, who is not authorized to clean or service the vending machine. Supply operator It is used to indicate operations to be exclusively carried out by personnel in charge of machine supplying and cleaning. Maintenance is exclusive task of the maintenance technician, and cannot be performed by the supply operator. Maintenance technician This symbol is used to indicate operations to be only performed by specialized maintenance personnel. The maintenance technician is the only person authorized to keep the MAIN SWITCH ACTIVATION KEY, which allows disabling the safety system.
A number of symbols are used in this manual to classify situations according to their degree of danger, and that require technicians with different skills. The symbol is integrated with a message suggesting operating procedures or behaviours and providing useful information concerning the machine performance.
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English
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1.3
Read
This symbol indicates that the user should read the instruction manual carefully before operating the machine. General instructions Warning
It is the buyers responsibility to ascertain that the machine operators have been trained and informed of all the indications and specifications contained in the documentation supplied. Even so, the operator should be aware of the potential risks that exist while operating the automatic vending machine. Operating reliability and the efficiency of the machine performance are guaranteed only if original spare parts are used. The user will be held entirely responsible for any modifications made on the machine. All the operations necessary to keep the machine in good working order, before and during use, are users duty. Altering and tampering with the machine without prior consent of the manufacturer, will release the latter from any liability for any damage or injury resulting from, or connected to the above modifications. This manual reflects the state of the art of the automatic vending machine at the moment of the issue on the market. Possible modifications, improvements or adjustments that are made to machines that are subsequently marketed, do not oblige the Saeco International Group either to intervene on the previously supplied machine or consider it and the relevant manual to be defective or inadequate.
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Before using the vending machine, read this manual carefully. A good knowledge of the information and instructions contained in this document is essential for a correct use of the vending machine, in compliance with essential safety requirements. Warning Laddetto al rifornimento non deve per alcun motivo accedere a quelle parti del distributore automatico le cui protezioni sono bloccate da mezzi che richiedano un utensile per essere liberati. For no reason whatsoever should the personnel in charge of the machine reach those parts of the machine that are protected by guards requiring special instruments for their removal. Some maintenance operations (to be carried out solely by specialised technicians) expressly require that certain safety devices be switched off. knowledge and absolute respect, from a technical point of view, of the safety standards and warnings contained in this manual, are fundamental for installing, using and servicing the machine under reduced risk conditions. Vending machine operator is only allowed for interventions under his own responsibility and specialization. The user should have a good knowledge of all mechanisms of the machine, as far as he is concerned.
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English However, the Saeco International Group, whenever necessary and for valid reasons is entitled to update existing manuals and send to his customers all updating sheets that have to be kept with the original manual. Any technical problems that may arise can easily be solved by consulting this manual. For further information, contact the dealer where the machine was purchased, or one of the authorized service centres. When calling, please, provide the following information: - the data written on the data plate located on the rear side of the vending machine (fig. 1) - The card code and version, to be found on the component side of the CPU card (ref.2, fig. 2). Warning It is absolutely forbidden to tamper with or modify the data plate. The Saeco International Group declines all responsibility for injuries to people or damage to things resulting from: - incorrect installation - inappropriate electrical and/or water connection - inadequate cleaning and maintenance - unauthorized modification - improper use of the vending machine - non-original spare parts The Saeco International Group will not be obliged in any case to indemnify any damage caused as a result of the forced inactivity of the machine due to failure. Installation and maintenance must be only carried out by qualified technicians. fig. 1 Use only specific foodstuffs suitable for vending machines. The automatic vending machine is not suitable for outside installation. The machine must be installed in dry places, with temperatures not below 1°C and it must not be installed in places where cleaning is made with water hoses (e.g. large kitchens, etc.). If at the time of installation, the usage conditions are different from those established or are subject to change over time, please contact the manufacturer immediately before using the machine. Furthermore, always act in compliance with national or local standards.
Data Plate
- The program version in the microprocessor (see adhesive label on the component mounted on the CPU card) (ref.1, fig. 2).
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fig. 2 6
English
1.4
Operators requirements
To guarantee safety, three different machine users are to be distinguished, each having specific characteristics: User Access to the inside of the machine is forbidden to the user. Supply operator The safekeeping of the access key to the inside of the machine is entrusted to the Supply operator by the Maintenance Technician. He has the task of supplying the products, external cleaning, activating and stopping the machine. Warning The Supply Operator is not authorized to carry out operations that are indicated as competence of the Maintenance technician in this publication. Maintenance technician Is the only person authorized to carry out and start programming procedures for adjusting, setting up and upkeep the machine.
2 - TECHNICAL SPECIFICATIONS
Weight Overall dimensions 40 Kg See fig. 3
537.8
410
fig. 3
Power consumption Mains voltage: Electric voltage frequency. Power cord length Connection to water mains Water system pressure: A-Weighted sound pressure level:
see Data plate (fig. 1) see Data plate (fig. 1) see Data plate (fig. 1) 1,600 mm 3/8 gas type from 1.5 up to 8 bar (fig. 4) lower than 70 db
759.5
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English
Data plate showing the minimum and maximum water pressure
3 - SAFETY STANDARDS
3.1 Foreword In compliance with the Machine Directive 98/37/ EEC, Low Tension Directive 73/23/EEC and CE Marking Directive 93/68/EEC, the Saeco International Group has drawn up a technical file on D.A. SG200 E vending machine at its plants, acknowledging during the design phase the regulations listed in the Declaration of Conformity inside any vending machine. 3.2 General safety rules Warning - Before using the vending machine, read this manual carefully. - Installation and maintenance must only be carried out by qualified technicians. - For no reason whatsoever shall the operator reach those parts of the machine that are protected by guards requiring special instruments for removal. - Good knowledge and absolute respect, from a technical point of view, of the safety standards and danger warnings contained in this manual, are imperative for installing, using, servicing and maintaining the machine in minimum minimum risk conditions. Warning Always disconnect the POWER CABLE before servicing or cleaning the machine. Under no circumstances neither service the machine, nor remove safety guards before hot parts have cooled down!
fig. 4 CUP DISPENSER suitable for cups with 70-71 mm dia. and for cups with 73 mm dia. through an adequate release ring. BOILER HEATING ELEMENTS armoured types: from 1,000 Watt for coffee boiler CONTAINER CAPACITY Coffee beans Instant coffee Granular milk Chocolate Tea Sugar Cups Stirrers 2.0 Kg 0.6 Kg (instead of tea) 0.85 Kg 1.7 Kg (or 2.6) 2.0 Kg 2.0 Kg 195 185
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English - Operating reliability and the efficiency of the machine performance are only guaranteed if original spare parts are used. - The automatic vending machine is not suitable for outside installation. The machine must be installed in dry places, with temperatures never below 1°C and it must not be installed in places where cleaning is made with water hoses (e.g. large kitchens, etc). - In order to guarantee the performance of the machine, always keep the automatic vending machine in perfect cleaning conditions. - The Saeco International Group declines all responsibility for injuries to people or damage to things as a consequence of: - Use individual protection devices during installation, testing and maintenance. incorrect installation inappropriate electrical and/or water connection inadequate cleaning and maintenance unauthorized modification improper use of the vending machine non-original spare parts Important It is forbidden to: - Tamper with or cut off the safety systems installed on the vending machine; - Use water jets to clean the machine. Furthermore, always act in compliance with national or local standards.
4- HANDLING AND STORAGE
4.1 Handling and transport The transport of the vending machine should be carried out by skilled personnel. The vending machine is delivered on a pallet; for handling purposes use a fork lift truck and move it slowly in order to avoid any possible overturning or dangerous oscillations. Important Avoid: - lifting the vending machine with ropes or presses; - dragging the vending machine - turning over or laying down the vending machine during transport - shaking the vending machine Avoid the machine: being bumped into being overloaded with other parcels being exposed to rain, frost or heat sources being kept in damp places Storage
4.2
In the event of storage, avoid any stacking of several machines, keep them in a vertical position, in dry places with temperatures not below 1°C.
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English 4.3 Packaging
The vending machine is protected by polystyrene/cardboard angles and by a transparent polypropylene film. The automatic vending machine will be packaged so as to ensure protection against any mechanical and environmental agents. Labels are applied on the packaging, indicating: handle with care do not overturn protect from rain do not stack protect from heat sources not shock resistant machine type and serial number Important Once the transport is over, the packaging should be undamaged, which means it should not: - show any crushed parts, sign of shocks, buckling or breaking - show wet parts or signs that could lead to suppose its exposure to rain, frost or heat - show signs of tampering
5- GENERAL TECHNICAL DESCRIPTION
5.1 Permitted use The vending machine is to be used exclusively for the dispensing of beverages, prepared by mixing foodstuffs with water (by brewing, as to coffee). To this purpose, use products that the manufacturer has declared as being suitable for vending in open containers. Beverages are brewed in suitable plastic cups, which the machine dispenses automatically. The stirrer used for mixing sugar is automatically dispensed. Beverage should be drunk at once and under no circumstances can they be kept for subsequent consumption. 5.2 Versions and models Warning: This manual refers to the top-of-the -range model: it is therefore possible to find descriptions or explanations not relating to the machine you have. 5.3 Basic operating concepts
During normal operation, the vending machine is in standby mode. By introducing the amount corresponding to the price displayed and by pressing the key relevant to the desired beverage, you will start the dispensing cycle. This one basically consists of: BEVERAGE SELECTION The machine can dispense 8 beverages. A beverage can be selected according to the following conditions: the vending machine has reached the set temperature after start-up. Otherwise, once a key is pressed, the display shows the message PLEASE WAIT.
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English the available credit is sufficient or the vending machine has been set in free mode. If this is not the case, the display shows the message INSERT ...; there is no error condition that prevents beverage brewing. If it is not the case the display shows the error message BEVERAGE... OUT OF SERVICE alternated to a NOT AVAILABLE message; the selected beverage has been enabled. If this is not the case, the message NOT AVAILABLE will be displayed; the selected beverage is not prevented. Otherwise, before pressing the key, the message BEVERAGE ... alternated to a NOT AVAILABLE message is displayed. After pressing the key, the display shows NOT AVAILABLE; During hot beverage brewing: - payment systems are disabled; - the first line on the display shows the programmable dispensing message (default message is: WAIT FOR PRODUCT). Beverage selection If the vending machine has not been programmed to freely dispense beverages insert the required credit Press the key corresponding to the beverage requested. After beverage dispensing, the message REMOVE CUP is displayed. Take the beverage from the dispensing outlet. Warning Not to burn your hand, wait for the signal REMOVE CUP- before introducing your hand. Do not open the dispensing outlet door while the VM is brewing. In case of failures or product missing during the brewing phase, the display indicates the causes. CUP SUGAR AND STIRRER , DISPENSING This is the first operation that the vending machine activates (except for without cup dispensing selection): the cup bracket motor is activated and moves under the cup chute. At the same time, it operates the cup scrolls to separate the first cup and let it drop into the special support fork. The same motor draws the cup under the sugar dispenser there it stops for 2 seconds. In this way dispensing is enabled and, where it is set or required, a stirrer is dispensed. Finally, it sets the cup under the beverage brewing nozzles. The stirrer dispensing is controlled through a solenoid which actuates the stirrer ejector. The stirrer is then dropped into the cup by means of the proper chute. When selecting a beverage, sugar is dosed through a motor that activates the sugar hopper screw. INSTANT BEVERAGE BREWING This process takes place after dispensing of cup, sugar and stirrer. According to the type of beverage selected and machine model, the following processes are activated. If present, the motor mixer starts. the instant product solenoid valve (ref.1' fig.5), located on the coffee boiler, starts and allows to fill the mixer with the preset amount of water. The pump (ref.2' fig.5) is then activated and the preset amount of water dispensed, under the control of an appropriate electronic device (volumetric meter) (ref.3' fig.5).
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English 1 the unit rotation gear motor activates, thus moving the unit to the brewing position. The coffee tablet is pressed simultaneously. the pump brewing the set quantity of water activates, under the control of an appropriate electronic device (volumetric meter) (ref. 3 fig. 5). the brew group gear motor is restarted, and goes back to the rest position. During this movement the coffee tablet is ejected. The grinder and dosing unit activation sequence can take place in reverse order, according to the program selected (see programming menu). fig. 5 3
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the gear motor of the instant product activates the screw, dispensing the desired amount of product into the mixer. once the pre-set amount of water and product is dispensed, the mixer is disconnected. ESPRESSO COFFEE BREWING This process takes place only after the dispensing of cup, sugar and stirrer. the grinder (ref.1 fig.6) is activated until the quantity of coffee set on the dosing unit (ref.2 fig.6) is reached the activation of the dosing unit solenoid (ref. 3 fig. 6) causes the door to open and, as a consequence, the coffee is dispensed into the cup. 1 3
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fig. 6 12
English
6 - INSTALLATION
6.1 Positioning
The vending machine is not suitable for outdoor installation. It must be installed in dry places, with temperatures not below 1°C and it should not be installed in places subject to explosion or fire hazards, or where cleaning is done with water jets. - If positioned near a wall, there must be a minimum distance of at least 5 cm from the wall (fig. 7), so as to allow regular ventilation. Under no circumstances cover the vending machine with cloths or similar.
fig.7
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English - When positioning the vending machine, check its levelling by means of the adjustable feet already fitted under the vending housing (fig. 8) or under the cabinet (fig. 9) Make sure that the vending machine does not have an inclination exceeding 2 degrees.
6.2
Receipt
Upon receipt of the automatic vending machine, it is necessary to check it has not suffered damage during transport. If damage of any kind is noticed, immediately place a claim with the forwarder. An envelope is supplied with the vending machine, called CUSTOMER KIT. It contains the objects shown in Fig. 10.
fig.8
- Instruction manual. - Powder tank plates and prices in euro. - Push-button panel selection plates. - Instruction plates. - Wiring and hydraulic diagram. - Power cord. - Safety switch key (Technical engineer). - Declaration of conformity
fig. 9 The Saeco International Group declines all responsibility for troubles due to the failure in observing the assembly rules. If installation takes place in safety evacuation corridors, make sure that the machine with the door open assure sufficient space for people to pass by (fig. 7). In order to avoid the floor from getting dirty as a result of accidental spillage of products, place a sufficiently wide protection to cover the working area under the vending machine. fig. 10
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English Open the door of the vending machine and remove the adhesive tape from the components concerned. - Remove polystyrene securing internal components (fig. 13) Warning: The packing material must not be accessible to unauthorized people, as it is a potential source of danger. For the disposal please contact qualified companies.
6.3
Unpacking
- Free the vending machine from the package. - Remove the vending machine from the transport pallet. Unloose its fastening screws (fig. 11).
fig.13 fig.11 - Remove the key from the beverage dispensing outlet (fig. 12).
fig.12
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English - connect the tap to the vending machine, using a copper or nylon hose, suitable for foodstuff and resistant to the supply pressure. Should a flexible hose be used, it is necessary to assemble the reinforcement bearing inside, supplied with the machine. - Use a 3/8 gas-type connection. 6.5 Power supply connection
6.4
Water system connection
Before connecting the vending machine to the water mains, make sure that the water is: - drinkable, if necessary by means of a test laboratory certification - has a pressure ranging between 1.5 and 8 bar, otherwise use a pump or a water pressure reducer accordingly. - if not already fitted, install a tap in an accessible position, so as to separate the equipment from the water mains, should it be necessary (fig. 14).
The veding mahine is designed to operate with single phase voltage at 230 Volts and is protected by 6,3 A delay fuses. We suggest checking the following: - the mains voltage of 230 V should not exceed a ± 6% fluctuation - the power supply is suitable to the machine - a differential protection system is connected The machine should be earthed in observance with operating safety rules in force. For this reason, verify the system earth wire connection to ascertain that it is efficient and in compliance with national and European electric safety standards. If necessary, have the system inspected by qualified personnel. - The machine is equipped with power cord (fig.16)
fig.14 - let some water flow out of the tap in order to eliminate possible traces of impurities and dirt (fig.15).
fig.15 16
fig.16
English - The sockets that are not compatible with the plug of the machine should be replaced. - The use of extensions, adapters and/or multiple plugs is forbidden (fig 17).
Warning During the setting-up phase, before powering up the machine, make sure you have connected it to the hydraulic system and opened the water tap. Warning The safety switch remains live (ref. 1, fig. 18) - For some operations, it is however necessary to operate with the door open but the vending machine connected to the mains. Skilled technicians may operate in this way, by inserting the special plastic key, supplied with the machine, into the switch located on the machine top cover, turning it of 90° (fig. 18). Warning The opening and possible machine start with door open must only be performed by authorized and technically qualified personnel. Do not leave the machine unattended while it is open. Give the key to qualified and authorized personnel only. Whenever the machine is switched on a test cycle is performed in order to verify the correct position of the moving parts and the presence of water and other products.
fig.17
6.6
Machine start-up
The machine is equipped with a safety switch located on its top cover (fig. 18) which disconnects the utilities whenever the door is opened (see wiring diagram). Therefore, open the door or unplug the installation in case of need.
Safety switch
fig.18
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English - fill up the water softener and let the water flow out of the drain hose until it is clear (fig.20).
6.7
Installation
IMPORTANT: When switched on, the machine automatically fills the water circuit and the related boilers. For a correct automatic installation in case of a water softener system being used, it is necessary that the latter is completely filled with water and properly relieved of any air bubbles. 6.7.1 Cleaning and filling of resinbased water softener
IMPORTANT: Before installing the water softener in the machine and using it, clean the resins and fill the water softener. Then install the water softener already filled with water and cleaned. In order to fill in the water softener before installing it on the machine, stick to the following instructions: - Insert the hose of the bottom tap into a drain container suitable for this purpose. - open the bottom tap (fig. 19) and the upper plug of the water softener so as to remove the air bubble. fig.20 - close upper plug and turn off the bottom tap
fig.19
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English During the setting-up phase: - the coffee boiler and the water tank are filled up - once the water circuit is filled, the heating phase starts up, thus switching on automatically the boiler heating element. Recommended solutions When the boiler is completely filled, wash the mixer repeatedly in order to remove possible residues from the hydraulic circuits. NB: see section 8 - Programming and Maintenance menu, in order to start test or cleaning brewing. - After performing these operations, wait a few minutes for the machine to reach service temperature and make beverages available.
6.7.2
Water circuit filling
The machine automatically activates the pump and starts filling the espresso coffee boiler. IMPORTANT: Before powering the machine, thus starting the automatic installation: 1. Make sure that the water softener is filled with water and the air bubbles removed. 2. Load the reachable columns of the cup holder. NOTE: If the filling of the boiler is not successful, the machine cannot be set into service. A failure message will be shown on the display. Should it be the case, eliminate the cause and reset the error recorded (section 8 Programming and maintenance menu), then repeat the automatic installation, switching the machine on once again. After a testing phase on start-up, the machine automatically fills the water circuit of the tray equipped with a float and of the brew group boiler. During this stage, the heating element of the boiler remains automatically off. If the machine detects that the boiler is already filled, it passes to the heating stage. The sequence of operations will be: - insert the special key in the machine cover switch - on start-up of the machine, the filling of the tray equipped with a float starts automatically, while the machine carries out the automatic testing phase. During testing, the following components start up in the given order: - the brew group, so as to reach the correct start-up position - the cup holder, so as to load the first cup column into the releasing device.
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English 6.7.3 Cleaning the parts in contact with foodstuffs
Clean all the parts of the vending machine which are in contact with foodstuffs. - wash your hands carefully. - prepare a chlorine-based anti-bacterial cleaning solution - they can be purchased at chemists - following the concentrations given on the product instruction label. - remove all the product containers from the vending machine (fig. 21).
fig.22 - remove all the powder conveyors, water funnels, mixer chambers and fans, silicone hoses and plunge them into the solution (fig.23).
fig.21 - remove their covers, bushes and conveyors (fig. 22). Plunge all parts into the solution, apart from the steel spiral conveyor. Important Do not plunge the spiral conveyor into the chlorine-based solution; clean it with washing up detergent and rinse carefully.
fig.23 20
English - clean also the mixer bases with a cloth soaked in the solution (fig.24)
fig.25
- lift the container cover and fill with the product. fig.24 - leave all parts in the solution for the time specified on the packaging - take all parts off, rinse and wipe carefully, then reassemble them into the vending machine. Warning For safetys sake, carry out several automatic washings so as to remove possible residues. 6.8 Product loading - make sure there is no lump, avoid pressing the product and using too much of it, so as to prevent it from ageing. It is advisable to fill the containers with the exact amount of product necessary for the estimated consumption between two consecutive refillings. Check each container capacity in the TECHNICAL SPECIFICATIONS section.
6.8.1
Container loading fig.26 Warning - For correct operation of the swivelling conveyor follow the indications below: before starting up, brew the product 3 - 4 times so as to have the duct full (fig.26) - After filling up the sugar container, make sure the bracket is properly repositioned - the jack on the side is supposed to click.
- product containers can be loaded without removing them; however, should it be necessary to remove them, make sure the sliding panel on the product outlet is closed (fig.25). In particular, it is necessary to close the panel located on the hopper before removing the coffee bean container. NB:containers can also be loaded without removing them from their supports
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English
6.8.2
Label insertion
- Selection labels are to be placed in the proper seat, under the transparent plastic plates, following the order set in the Programming and Maintenance Menu. Perform the operation as follows: - remove the cup holder (fig. 27)
fig.29/30 - reassemble the cup holder 6.8.3 Cup loading
Use only cups suitable for automatic distribution, having 70-71 mm diameter, without pressing them while loading. Important fig.27 - release the transparent plates from the internal side of the door by pressing the retaining tabs (fig.28) DO NOT ATTEMPT TO TURN THE COULUMN MANUALLY. During installation, with the cup dispenser empty, proceed as follows: - before powering up the vending machine, load the most easy-to-reach columns (fig. 31).
fig.28 - insert product plates on the external side of the door in the desired order (fig. 29) - apply the transparent plates by snapping them (fig.30) fig.31
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English - insert the key into the cover switch (see fig.18) and wait for the column to position itself into the dispensing hole. - load the other two columns which in the meantime have become reachable (fig.31). if you want to fill up the column near the cup conveyor, remove the holder retainer (fig.32 ref. 1) and lean the whole cup dispenser as much as permitted (fig.32 ref. 2), complete the cup column loading and then put back the dispenser and the retainer. - Introduce stirrers tightened with the band into the column; once they are on the bottom, cut the band and remove it (fig.34)
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2
fig.32 - replace the cover on the container. 6.8.4 Stirrer loading
fig.34 - put back the counterbalance bar (fig.35) after completing the loading
- Remove the counterbalance bar from the stirrer guides (fig.33)
fig.35 fig.33 - make sure stirrers have no seams, are not bent and all lay horizontally.
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English
7 - PAYMENT SYSTEM INSTALLATION
7.1 Payment system installation on the machine
The vending machine has no payment system. The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the system. - remove the cup dispenser - from the internal side of the door, cut the external film following the punched shape which corresponds to the desired cashless payment or coin validation system (fig. 36)
fig.37 - after finishing the whole perimeter, install and secure the payment system - connect the payment system to the CPU card - reassemble the cup dispenser NOTE: a special interface card is required for connecting 12 Vcd coins validation systems to the CPU card. - Then enter programming so as to choose convenient settings. See section 8 PROGRAMMING AND MAINTENANCE MENU in order to check parameter setting, which should be in line with the system used.
fig.36 - cut away plastic door joints by means of an hacksaw (fig.37)
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English 7.2 Payment system installation on the base cabinet - connect the coiner to the CPU card NOTE: Executive, MDB and BDV serial systems are connected to the CPU card using a cable and an interface in necessary, both included in the special kit. - Then enter the programming menu so as to choose convenient settings. See section 8 PROGRAMMING AND MAINTENANCE MENU in order to check parameter setting, which should be in line with the system used.
The base cabinet has no payment system. The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the system. - remove or turn the coiner supporting plate (fig.38, ref.1) - hook and secure the coiner to the support (fig.38, ref.2) - reassemble and lock the support to the cabinet door (fig.38, ref.3) fig.38, rif.1
fig.38, rif.2
fig.38, rif.3
fig.38
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English
8- PROGRAMMING AND MAINTENANCE MENU
Important This chapter illustrates how to set up or modify the machine programming and maintenance parameters. It should therefore be read carefully, to fully understand the correct sequence of operations to be performed. Important Fig. 39 shows the standard position of keys on the door keypad; to which all the following sections will refer to.
Key ò:DOWN
Key ñ: UP
Key c: CANCEL / beverage 01
Key e: ENTER / beverage 05
beverage 02
beverage 06
beverage 03
beverage 07
beverage 04 fig.39
beverage 08
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English 8.1 Description of programming and maintenance phase keys 8.2.1 Entering the programming menu
To surf inside the menu of the vending machine use the keys described below. Key e: ENTER / beverage 05 (fig. 39) By pressing this key it is possible to access the following level of programming or maintenance. Furthermore it is possible to modify or confirm the values set in the entries of the programming or maintenance menus. Key c: CANCEL /beverage 01 (fig. 39) By pressing this key it is possible to go back to the previous level of the programming or maintenance menu. It is also possible to avoid storing the values of the previously required modification. Key ò: DOWN / - sugar (fig. 39) By pressing this key it is possible to access the preceding entry inside the same menu level. If used after requesting to modify a datum, it decreases its value of this same datum. Key ñ: UP / - sugar (fig. 39) By pressing this key it is possible to access the following entry inside the same menu level. If used after requesting to modify a datum, it increases the value of this same datum. 8.2 Programming menu The structure of the programming menu is shown in 8.2.2. 8.2.3 describes all the entries in the programming menu.
Open the door, insert the key into the safety switch (fig.18) and press key P1, located on the CPU card (fig.40, ref. 1) so as to enter the programming menu.
1 2 3
fig.40 If no password has been assigned you enter the programming menu directly. Important If a password to enable the programming menu was assigned to the vending machine, PASSWORD 0000 will appear on display with a flashing cursor on the first digit. Now enter the password using UP and DOWN keys. Confirm the digit entered pressing the ENTER key. To exit the programming menu and return to the normal operation of the vending machine: - press key P1 again; - remove the key from the safety switch to turn off the vending machine; - close the door and wait for the selfconfiguration process to end.
27
English
SYSTEM MANAGEMENT
VM CODE 0000
VM CODE >0000<
STOP
STOP COFFEE 00000 LIM:00321 STOP BEVERAGE
With complete menu only BEVERAGE A 00000 LIM. 000111
BEVERAGE 00000
B LIM. 000222
STOP GROUNDS 00000 LIM:0090
BEVERAGE 00000
C LIM. 000333
BEVERAGE 00000 With complete menu only
D LIM. 000444
RESET
RESET >Y< N
BEVERAGE 00000
E LIM. 000555
BEVERAGE 00000
F LIM. 000666
MINIMUM TEMPERATURE 098
MINIMUM TEMPERATURE > 096 <
BEVERAGE 00000
G LIM. 000777
MAXIMUM TEMPERATURE 108
MAXIMUM TEMPERATURE > 110 <
BEVERAGE 00000
H LIM. 000888
RINSING CYCLE NO
RINSING CYCLE Y >N<
BEVERAGE 00000
I LIM. 000999
PRE-GRINDING NO
PRE-GRINDING >Y< N
INSTANT PRODUCT PREHEAT.
INSTANT PRODUCT 1 0
INSTANT PRODUCT 1 >20<
INSTANT PRODUCT 3 0
INSTANT PRODUCT 3 >20<
TIME-KEEPER 12:12 M 20 SEPT 00
TIME-KEEPER 12:12 M 21 SEPT 00 With time-keeper and complete menu only
28
CONTINUES
English
SYSTEM MANAGEMENT
BEVERAGE PULSE COUNTER
BEVERAGE PULSE COUNTER
COFFEE PULSE COUNTER
With complete menu only
TEXT STAND-BY *SAECO GROUP 200*
TEXT STAND-BY SAECO GROUP
TEXT DISPENSING WAIT FOR PRODUCT
TEXT DISPENSING BREWING... With the option Instant key = preselection only
TEXT PRESELECTION PRESELECTION
TEXT PRESELECTION PRESELECTION
TEXT OUT OF SERVICE CALL ASSISTANCE
TEXT OUT OF SERVICE CALL ASSISTANCE
STIRRER ALWAYS
STIRRER ALWAYS
STIRRER SUGAR
STIRRER SUGAR OR WTHOUT SUGAR
INSTANT KEY BEVERAGE 01
INSTANT KEY PRESELECTION
INSTANT KEY DISABLED
CONTINUES
With complete menu only
INSTANT KEY BEVERAGE 01
29
English
SYSTEM MANAGEMENT
PRODUCT BEFORE NO
INSTANT PRODUCT 1 YES
INSTANT PRODUCT 1 >Y< N
INSTANT PRODUCT 3 NO
INSTANT PRODUCT 1 >Y< N
MULTIPLE BEVERAGE 02
MULTIPLE BEVERAGE 02
MULTIPLE BEVERAGE ON/off: ABCdefGHI
BEVERAGE VALIDATION
BEVERAGE 01 YES
BEVERAGE 15 YES
complete menus only
FREE VEND BUTTON YES
FREE VEND BUTTON >Y< N
NO CUP BEVERAGE 05
NO CUP >DISABLED<
AUTOMATIC CUP YES
NO CUP PRESELECTION
AUTOMATIC CUP >Y< N
NO CUP BEVERAGE 05
RESET VALIDATION YES
RESET VALIDATION >Y< N
LANGUAGE ITALIANO
LANGUAGE ITALIANO LANGUAGE ENGLISH LANGUAGE FRANCAIS
MODIFY PASSWORD 0000
MODIFY PASSWORD 0001
With complete menu only
COMPLETE MENU NO
COMPLETE MENU >Y< N
30
CONTINUES
English
PAYMENT SYSTEMS
PARALLEL COINER
ENABLE YES
ENABLE >Y< N
COIN VALUE COIN 01: 50
COIN VALUE COIN 07: 50 BANKNOTE READER ENABLE YES ENABLE >Y< N
INHIBITION LEVEL 0 BANKNOTE VALUE BANKNOTE 01: 1000
INHIBITION LEVEL >0< 1
BANKNOTE VALUE BANKNOTE 04: 1000 SAECO CARD RECHARGE YES RECHARGE >Y< N
CARD PRICES YES MAX CARD LOAD 60000
CARD PRICES >Y< N MAX CARD LOAD 65000 With Saeco Card only
REJECT CARD 70000
REJECT CARD 65000
FREE CARD YES
FREE CARD >Y< N
PROTOCOL
EXECUTIVE PROTOCOL
EXECUTIVE PROTOCOL
PRICE HOLDING PROTOCOL PROTOCOLLO BDV MDB PROTOCOL NO PROTOCOL PROTOCOL MDB SLAVE PROTOCOL EXEC MASTER/SLAVE PROTOCOL MULTIVEND YES MULTIVEND >Y< N
OVERPAY TIME 100
OVERPAY TIME 120
NATION CODE 0039
NATION CODE 0042
With complete menu only
CONTINUES
SCALE FACTOR 10 POINT POSITION 0000
SCALE FACTOR 1 POINT POSITION 00.00
31
English
BEVERAGE BREWING
BEVERAGE BREWING BEVERAGE 1 BEVERAGE BREWING BEVERAGE 2
BEVERAGE 1 SEQUENCE 003C BEVERAGE 1 INSTANT PROD. 3: 005
BEVERAGE 1 WATER INST. PROD. 3: 022 BEVERAGE BREWING BEVERAGE 8
BEVERAGE 1 WATER COFFEE: 38
BEVERAGE BREWING BEVERAGE 9 With INSTANT KEY= PRESELECTION
BEVERAGE 1 SUGAR: 0
BEVERAGE BREWING BEVERAGE 10
BEVERAGE 1 BEVERAGE CHECK
BEVERAGE 1 PRESS KEY
BEVERAGE BREWING BEVERAGE 16
PRICE MANAGEMENT
PRICE TABLE
PRICE TABLE PRICE 001: 50 PRICE TABLE PRICE 002: 250 PRICE TABLE PRICE nnn: 550
BEVERAGE PRICES
BEVERAGE PRICES NORMAL
SINGLE PRICE YES
SINGLE PRICE >Y< N IMPOSTAZIONE GLOBALE SINGLE PRICE 001: 200
INDIVIDUAL PRICE
BEVERAGE PRICE A 001: 200 BEVERAGE PRICE A 001: 200
BEVERAGE PRICES DIFF. 1 BEVERAGE PRICES DIFF. 1
SINGLE PRICE YES
SINGLE PRICE >Y< N IMPOSTAZIONE GLOBALE SINGLE PRICE 001: 200
INDIVIDUAL PRICE
BEVERAGE PRICE A 001: 200 BEVERAGE PRICE A 001: 200
With time-keeper only
BEVERAGE PRICES SAECO CARD
With Card Prices enabled only
CONTINUES
CUP PRICE 50
CUP PRICE 001: 200
32
English
TIMETABLE SETTING
NEVER FREE
NEVER FREE
ALWAYS FREE
FREE TIME RANGE
FREE ON1: MTWtfss 00:15
FREE OFF1: MTWtfss 07:15 With time-keeper and complete menu only
FREE ON2: mtwTFss 19:15
FREE OFF2: mtwTFss 20:15
TIMETABLE SETTING
TIMETABLE ON/OFF YES
TIMETABLE ON/OFF >Y< N
TIMETABLE ON/OFF ON1: MTWtfss 00:15
TIMETABLE ON/OFF OFF1: MTWtfss 07:15
With time-keeper and complete menu only
TIMETABLE ON/OFF ON2: mtwTFss 19:15
TIMETABLE ON/OFF OFF2: mtwTFss 20:15
DIFF. 1 NO
DIFF. 1 >Y< N
DIFF. 1 ON1: MTWtfss 00:15
DIFF. 1 OFF1: MTWtfss 07:15
DIFF. 1 ON2: mtwTFss 19:15
DIFF. 1 OFF2: mtwTFss 20:15
DIFF. 2 NO
DIFF. 2 >Y< N
DIFF. 2 ON1: MTWtfss 00:15
DIFF. 2 OFF1: MTWtfss 07:15
DIFF. 2 ON2: mtwTFss 19:15
DIFF. 2 OFF2: mtwTFss 20:15
SYSTEM MANAGEMENT
RINSING NO
RINSING >Y< N
RINSING ON1: MTWtfss 00:15
With time-keeper only
RINSING ON2: MtwTFss 19:15
33
English 8.2.2 Structure of the programming menu - Stop coffee It allows to set the maximum number of coffee cups to be brewed before the stop. - Stop beverage It allows you to set the maximum number of individual beverages to be brewed before the stop. - Stop grounds It allows you to set the maximum number of coffee cups to be brewed, corresponding to maximum dump box capacity. Once reached the set quantity, coffee-based beverages dispensing is stopped. The display shows the blinking message REMOVE DUMPS before brewing the last ten coffees. Important This stop can be reset by removing the dump box for at least 5 sec. Recommended solutions It is advisable to set a max. of 100 coffees when using the dump box supplied with the machine Important Do not set any stop value if you are using the machine together with the supporting cabinet, which is equipped with its own dump box which is not controlled electronically - Reset It allows you to reset partial counters of stop functions. - Minimum temperature It allows you to set the temperature that the vending machine keeps for a few minutes after a beverage has been brewed. Set value is not expressed in centigrade.
Example of parameter setting To set the PRICE level 3 at 0.3 : - access the programming menu as indicated in 8.2.1, if the password is not requested, the entry SYSTEM MANAGEMENT will appear; - scroll the menu items with the UP key until PRICE MANAGEMENT is displayed; - press the ENTER key until the following message is displayed: PRICE TABLE - scroll the menu items with the UP key until the following message is displayed: PRICE 03 - press the ENTER key (the cursor on the value to be modified will flash); - increase or reduce the value with the UP and/ or DOWN keys until reaching 0.3 and press the ENTER key to confirm the value desired the cursor disappears. 8.2.3 Functions of the programming menu
SYSTEM MANAGEMENT The entries of the SYSTEM MANAGEMENT are: Vending Machine Code It allows you to assign an identification code for the vending machine. Stops It allows you to set the maximum amount of beverage or coffee. Once reached the maximum amount, the vending machine stops the brewing of relevant beverages. The first digit on the left (00000) refers to the quantity of the product dispensed from the last RESET (partial counters reset). The left hand digit, preceded by LIM, shows the maximum dispensable quantity (changeable value).
34
English - Maximum temperature It allows you to assign the temperature to which the vending machine is brought after a certain time from the last dispensing, so that the natural lowering of the temperature of the hydraulic circuits can be compensated. Set value is not expressed in centigrade. - Wash cycle It enables starting the mixing bowls automatic wash. The automatic wash is performed as follows: the first wash take place 10 minutes after the machine ready status; if necessary, other washes occur 7 hours after the last brewing. Recommended solutions Automatic washes should be set only if the machine is used together with the cabinet, which is equipped with a large discharge fluid thank. - Pre-grinding It validates instant pre-grinding of the coffee dose - Instant product preheating It allows enabling preheating only for selected products. Example: the settings shown in the figure validate preheating for instant product 1 with 10 units of water and do not validate preheating for instant product 2. Preheating for an instant product is executed if: at least 3 minutes have passed since the mixing bowl was used; the amount of water for the instant product is < 50 units. Recommended solutions Instant product preheating should be set only if the machine is used together with the cabinet, which is equipped with a large discharge fluid thank. - Clock (shown only if the clock module has been installed) It allows you to set current hours, minutes, day of the week, day of the month, month and year. - Coffee / beverage pulse counter - shown only if the complete menus option is validated The electromechanical pulse counter 24V dc (option) allows to choose whether to count only coffee or all the beverages brewed. - Text: Stand-by It allows you to enter the message displayed when the vending machine is in normal operating mode. - Text: Dispensing It allows you to set the message displayed when the vending machine is brewing a product. - Text: Out of Service It allows you to set the message displayed when the vending machine stops for a failure. - Text: Preselection It allows you to set the message displayed when the preselection mode is activated.
PREHEAT. SOLUBLES
SOLUBLE 1 10
SOLUBLE 2 0
By validating this function the vending machine execute a preliminary water brewing through the circuit corresponding to the selected instant product. The user can choose the instant products for which to validate the prewash by setting a value >0 for the water to be used for prewashing.
35
English - Stirrer It allows you to select the stirrer dispensing mode STIRRER ALWAYS: the stirrer is dispensed anyway; STIRRER SUGAR: the stirrer is dispensed only if the beverage is served with sugar; STIRRER SUGAR or WITHOUT SUGAR: the stirrer is dispensed for all the beverages which should be served with sugar, although the user demands the beverage without it. - key Instant While the machine is normal operation mode, it allows to validate the key beverage 01 (Fig.39) as: 1 Preselection in this case, by pressing the key the vending machine displays the preselection message - preselection by default - and make another beverage group available (from 09 to 16), made up of 16 beverages or recipes that can be prepared and brewed. Example: after pressing the key beverage 01 PRESELECTION is activated and by pressing the key beverage 02 the vending machine brews the beverage/receipt 09 instead of the beverage 2. Important With this configuration it is necessary to set the new beverage/receipt group available - see the BEVERAGE PREPARATION menu. 2 - Beverage 05: in this case, by pressing this key the beverage/receipt 05 is brewed. 3 - Disabled: in this case, by pressing this key no beverage will be brewed. - Product before It allows selecting the instant product for which you wish to enable powder dispensing befor water dispensing. This brewing cycle will be carried out only when the quantity of powder to be brewed does not exceed 22. - Multiple beverage It allows to set beverage multiple dispensing. It allows to select which beverages will be enabled for multiple dispensing and the number of dispensing. The upper line will remain the same for all following operations, while the lower one will show the number of consecutive beverages. It is possible to set a value between 2 and 8. - Beverage validation It allows to enable or disable the beverage keys. The combination KEY - BEVERAGE NUMBER is indicated in fig.41.
01 05 02 06 03 07 04 08
fig.41 By pressing a disabled key during operation, the message NOT AVAILABLE will be displayed.
- Free vend button It allows to enable key P3 (Fig. 40, ref. 3) of the CPU card to the free dispensing of a product during the normal operating phase.
36
English - Cup key It allows to enable or disable the key beverage 01 (fig. 39) as: 1 - No cup: By pressing the No-CUP key before choosing a beverage allows to have it brewed without the cup. After pushing the preselection key, the user has 8 seconds to select the desired product. After this time the preselection is cancelled. 2 - Beverage 05: in this case, by pressing this key the beverage 01 is brewed. 3 - Disabled: in this case, by pressing this key no beverage will be brewed. - Reset validation It allows to RESET the data in the maintenance menu (STATISTICS). - Language It allows to select the language to be used by the machine. - Modify password It allows to set a password or to modify the set one. The password consists of a number between 0001 and 65536. The 0000 value (default value) means no password. To set the password, press the UP and DOWN keys and confirm using the ENTER key. - Complete menu It allows to choose whether the entries of the programming menu should be shown entirely or only partially. The least frequently used entries are highlighted by a frame outlined at 8.2.2 and can be shown only if in the data Y is set in this function. PAYMENT SYSTEMS The entries of the PAYMENT SYSTEMS are: - Parallel coiner It allows you to enable the parameters of the parallel coiner, of the mechanical coiner, the cancelling machine and the choice of values to assign to the single money channels. - Enable By setting Y, the control of the parallel coiner, the mechanical coiner and the cancelling machine is enabled. By setting N, a parallel coiner possibly attached to the vending machine is disabled. - Coin value It allows setting the value of the coins transferred to the vending machine from the parallel coiner, the mechanical coiner and the cancelling machine. The following table shows the combinations channel/payment system. Channel Payment system 1 2 3 4 5 6 7 Parallel coiner parallel coiner Parallel coiner Parallel coiner Parallel coiner Parallel coiner/mechanical coiner Canceling machine/mechanical coiner
- Banknote Reader It enables the parameters of the parallel banknote validator and the choice of values to be assigned to individual note channels. - Enable By setting Y, management of the parallel reader is enabled. By setting N, a parallel banknote reader possibly connected to the vending machine is disabled. - Inhibition Level It allows setting the active level of the banknote readers inhibition level.
37
English - Banknote Value Sets the value of banknotes transferred to the machine from the parallel reader. - Protocol It allows to choose the protocol used by the vending machine to communicate with the payment system installed on the vending machine: Executive protocol; BDV Protocol; MBD Protocol; PRICE HOLDING (ECS) Protocol. No protocol Master /Slave executive (the Vending machine acts as a Master) 7- Master /Slave MDB (the Vending machine acts as a Slave) - Multivend It allows to use possible residual credit to acquire other beverages. By setting N (no), the machine will store residual credit. - Overpay time It establishes the maximum time (expressed in seconds) after which the machine stores the displayed residual credit. It can be adjusted in 10-second steps. Setting 000 the function is disabled. - Nation code It allows setting the nation code - for example: ITALY = 0039. - Scale factor It allows to set the number of zeros fixed in the credit. - Point position It allows to set the point position of the decimal in the credit. 123456BEVERAGE BREWING The vending machine can brew 8 beverages in direct mode, or up to 16, 8 of which by means of the preselection. Each beverage can be prepared using coffee beans and/or instant products. The technician can choose the desired products for the receipt (max 4) and the order of use. Each component is identified by a number or a digit (fig. 42).
Soluble 1 Soluble 2
Coffee C Soluble 3
Fig. 42
Sugar
- Sequence: Is the order in which the products making up the beverage are brewed. 0 means no product. Thus, the combination of digits C300 or C030 or 0C30, means that product 3 and coffee beans will always be dispensed. Based on the sequence, the settings of the parameters relevant to the products making up the beverage will be requested.
38
English - Instant product: It defines the quantity of instant product to be dispensed. Example:
BEVANDA SOLUBILE 3: A 005
- Sugar It defines the quantity of sugar to be brewed with the beverage. The following table shows the result of the different settings.
Setting Sugar in the beverage without preselection
No sugar 1 2 3 4 No Sugar
005 indicates that 5 units of instant product 3 will be used. The quantity of instant product can be adjusted from 0 to 250 with steps of 1. - Instant water: It defines the amount of water to be mixed with powder instant product. Example:
BEVANDA ACQUA SOL.3: 022 A
Sugar in the beverage with preselection
Preselected quantity Preselected quantity Preselected quantity Preselected quantity Preselected quantity No Sugar
0 1 2 3 4 NO
3 indicates that water will be mixed with instant product 3. 022 indicates that 22 units of water will be brewed with the instant product. The amount of water can be adjusted from 0 to 500 with steps of 2. Coffee beans C Important In case the sequence includes more instant products, the sequence INSTANT - WATER will appear again. If parameter programming concerning the instant product (INSTANT - WATER) is such to extend powder brewing beyond water brewing, the vending machine stops powder dosing as to avoid an insufficient mixer rinsing and emits a beep. Check again the parameters set, in order to obtain a correct dispensing. Powder dispensing must end a few instants before the water dispensing so as to allow a good mixer rinsing. - Coffee Water: It defines the quantity of coffee to be brewed. Example:
BEVANDA ACQUA CAFFE: 01 38
- Beverage check: It allows you to perform brewing tests on the beverage just set. By pressing ENTER the display shows PRESS KEY and you can choose which key to press based on the type of brewing test: - Key 2 Full beverage; - Key 3 Beverage without cup, sugar and stirrer; - Key 4 Only water; - Key 5 Only powder. TIMETABLE SETTING The items of the TIMETABLE SETTING menu are: - Never free Products and beverages supplied should be paid. - Always free Products and beverages supplied are free. Important When the Time Keeper module is present, it is possible to set: washing times; witching on and off times; differentiated pricing times; free dispensing times.
38 indicates that 38 water units will be brewed. The quantity of coffee can be adjusted from 0 to 500 with steps of 2.
39
English PRICE MANAGEMENT The items of the PRICE MANAGEMENT are: - Price table 99 price levels can be set. - Beverage prices It allows to combine each beverage with one of the price levels set in the PRICE TABLE. The combination can be: - GLOBAL (all beverages are given the same price level); - SINGLE (each beverage will be given a special price level). - Global setting By pressing the UP and DOWN keys and confirming with ENTER, it allows you to choose the price level to be combined with all beverages. - Individual setting It allows you to choose the price level for each beverage. Select the beverage using the UP and DOWN keys and confirm with ENTER, then select the price level - from 001 to 099 - with UP and DOWN and confirm again with ENTER. - Cup Price (displayed only if the Cup key is set in PRESELECTION mode) It allows you to assign a price to the cup if cup preselection is activated. The VMC will calculate the cost of the product based on two components: - a beverage - a cup therefore the operator will have to set the price of both components. The amount paid by the user for each product is the sum of the beverage price plus the cup price. Here is a practical example. If: price level 1 = 0.50 price level 2 = 0.05
Beverage with cup Beverage Cup Price Price Level 1 Level 1 Final Cost 0.55
Counters increased Beverage counter and cup counter Beverage counter
Beverage without cup
Level 2
Level 2
0.50
8.3 8.3.1
Maintenance menu Accessing the maintenance menu
Open the door, insert the key into the safety switch (fig. 18) and press key P2, located on the CPU card (fig. 40, ref. 2) so as to enter the maintenance menu. Press P2 again, remove the key from the safety switch and close the VM and wait for the selfconfiguration process to end.
40
English
This message is displayed only in case of error, otherwise ERROR LOG is displayed
MAINTENANCE ERROR MESSAGE nn
ERROR LOG
ERROR LOG /03
ERROR LOG Mxx Eyy dd/mmm hh:mm
RINSING
ERROR LOG RESET
ERROR LOG RESET >Y< N
BOILER EMPTYING
BOILER EMPTYING >Y< N
STATISTICS
TOTAL SALES
BEVERAGE 0.00
PRICE 01 0.00 00055
PRICE 99 0.00 00000
DISCOUNT/INCREASE 0.00
OVERPAY
BEVERAGE COUNTER TT : 004500 PP : 002500
BEVERAGE TT : 000800
PP : 000500
1
NORMAL TT : 000300 PP : 000200
BEVERAGE TT : 000800
PP : 000500
2
FREE TT : 000015 PP : 000002
BEVERAGE TT : 000800
PP : 000500
9
TEST TT : 000015 PP : 000002
FREE TT : 004500 PP: 002500
TEST TT : 004500 PP: 002500
COIN TOTAL 0.00
BANKNOTE TOTAL 0.00
BANKNOTE TOTAL BANKNOT01 00000
BANKNOTE TOTAL BANKNOT04 00000
VM CODE 000000
RESET
RESET >Y< N
Displayed only if RESET is enabled in SYSTEM MANAGEMENT (resets both statistics and counters)
41
English 8.3.2 Description of maintenance menu messages This mode does not eliminate all error conditions, but only those caused by operational defects. Errors are divided into two groups (defect and failures) according to their criticality and therefore according to the easiness of removing the causes that determined them. Defects include error conditions automatically recovered when their cause ceases to exist, as well as those conditions requiring an operators intervention that, consequently, can be removed only upon the operators request. Failures, on the contrary, always require a technical intervention of skilled personnel. The following table shows the error conditions divided into their two categories
MAINTENANCE IThis function allows to show and reset the errors that may be present. It is also possible to upkeep the vending machine. The error can be reset through the maintenance menu or using the Automatic Error Reset mode. Important The latter, designed to be used by unskilled technical personnel, can be activated without entering the programming/maintenance menu and tries to remove automatically any (noncritical) error conditions that may occur in the V.M. Operational defects
Self-reset No cups (cod. 08) Drain tank full (cod. 09) No brew group (cod. 20)
Failures
manual reset Flowmeter (cod. 05) Arm blocked (cod. 06/07) Boiler 1 temp. sensor (cod. 14) Eeprom memory (cod. 16) Cup basket blocked (cod. 17) No timekeeper (cod. 25) Position of decimal point (cod. 31)
automatic reset No water (cod. 01) No coffee (cod. 02) Brew group blocked (cod. 03/04) Cup s blocked (cod. 10) Beverage/s blocked (cod. - -)
Recommended solutions In maintenance mode it is possible to: - move the gear motor of the brew group by pressing beverage key 2; - have the mixer rinsed by pressing beverage key 3; - display for 5 seconds total and partial counters by pressing the beverage key 4. - move the cup release / cup bracket gear motor by pressing beverage key 6; - reset errors by pressing beverage key 8
- Error / Message nn It describes the current error - check the cause in section 12 Error messages. If there are no errors present, this message is not displayed. After checking the cause of the error, press the ENTER key to reset the vending machine - for the complete list of errors see section 12.
42
English - Automatic Error Reset Simplified mode (for technical unskilled personnel) for error reset that, when implemented, tries to remove any non-critical error condition in the VM operation. Starting the Error Reset Procedure The error-reset procedure is started by pressing both the P1 Programming and P2 Maintenance simultaneously for at least 5 seconds - see fig. 40, ref. 1 and ref. 2. A beep signals the procedure start. Reset Procedure in Absence of Errors If no failure is present, the display shows the message Ok - 0/0. The user can go back to the standard mode by pressing ENTER. In this way, a quick system check-up by the operator is also assured. Reset Procedure in Presence of Errors In presence of errors the procedure consists of two phases: 1. Error list; 2. Error removal (attempt to remove). 1- Error list The VM displays a list of errors detected. The first line of the display indicates the total number of errors ERRORS XX. The second one displays their descriptions on one or more screens. This list shows current error or trouble messages: Each message is displayed on a single screen page containing their descriptions, for example: NO WATER 01. The user can pass to the following screen page by pressing ENTER. By pressing ENTER again after viewing the last screen, the user will remove the errors. 2 - Error removal (attempt to remove). The VM tries, in sequential order, to remove the errors automatically. During this phase the error subject to the reset procedure is displayed; In the second line of the display there is a status bar: the bar elements are made by points (.). At the end of each attempt the display shows the message Ok/Fail and then proceeds with the following step. If, at the end of the sequence, all the errors have been removed, the reset has been carried out successfully; otherwise - if one or more errors could not be removed - it failed. Successful Reset The VM shows the message Ok - N/N with a long single beep. N indicates the number of errors removed. The vending machine is reset by pressing the ENTER key. Reset failed If, at the end of this procedure, at least one error condition remains unchanged, the display will show the message Fail X/N where X is the number of errors that could not be removed and N the total number of errors detected. The message is accompanied by some short beeps. The vending machine is reset by pressing the ENTER key. - Error Log The VM stores in its internal storage significa