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tour the product
Table of contents
tour the product...................................................................................................................... 1 product overview.................................................................................................................... 4 key selling points .................................................................................................................... 5 available options................................................................................................................. 5 quality ............................................................................................................................... 5 media flexibility................................................................................................................... 5 low printing costs ................................................................................................................ 6 unique product features ........................................................................................................... 7 localization............................................................................................................................ 8 foot print ............................................................................................................................... 9 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps............................................... 9 hp color inkjet printer cp1700d............................................................................................. 9 top of the printer................................................................................................................... 10 front of the printer................................................................................................................. 11 rear of the printer ................................................................................................................. 12 controls ............................................................................................................................... 13 auto-duplex unit.................................................................................................................... 14 product specifications............................................................................................................ 15 model numbers ................................................................................................................. 15 serial number location........................................................................................................ 15 printer description ............................................................................................................. 15 printer features.................................................................................................................. 16 software compatibility ........................................................................................................ 16 system requirements ........................................................................................................... 17 I/O interface .................................................................................................................... 17 recommended cables ......................................................................................................... 17 font information................................................................................................................. 17 HP supplies and accessories ............................................................................................... 17 media specifications .......................................................................................................... 19 media handling................................................................................................................. 20 memory information........................................................................................................... 20 reliability.......................................................................................................................... 21 physical specifications........................................................................................................ 21 electrical specifications....................................................................................................... 21 environmental specifications................................................................................................ 22 warranty .......................................................................................................................... 22 product certifications.......................................................................................................... 22 Accessories, User Replaceable Parts, Supplies and Manuals ....................................................... 24
hardware accessories ........................................................................................................ 24 user replaceable components .............................................................................................. 24 supplies and manuals......................................................................................................... 24 identify expiration dates ..................................................................................................... 25 Manuals........................................................................................................................... 27 upgrades............................................................................................................................. 28 model upgrades ................................................................................................................ 28 firmware upgrades ............................................................................................................ 28 software upgrades............................................................................................................. 28 service and support............................................................................................................... 29 support pack options.......................................................................................................... 29 web links.......................................................................................................................... 29 telephone support.............................................................................................................. 29 calling from elsewhere in the world...................................................................................... 31 support ............................................................................................................................... 32 customer sends unit directly to HP for Exchange or Repair ....................................................... 32 customer sends/takes unit to at HP Bench ............................................................................. 32 other support offerings ....................................................................................................... 33 warranty ............................................................................................................................. 35 warranty .......................................................................................................................... 35 repair and warranty information.......................................................................................... 35 duration of warranty period ................................................................................................ 35 Extent of limited warranty ................................................................................................... 35 Limitations of Warranty ...................................................................................................... 36 Limitations of Liability ......................................................................................................... 36 Local Law ......................................................................................................................... 36
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Table of figures
Figure 1 - hp color inkjet printer cp1700....................................................................................4 Figure 1.2 - hp color inkjet printer cp1700.................................................................................7 Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps.....................................9 Fig 1.11 hp color inkjet printer cp1700d...................................................................................9 top of the printer...................................................................................................................10 Front of the printer ................................................................................................................11 rear of the printer .................................................................................................................12 controls ...............................................................................................................................13 auto-duplex unit....................................................................................................................14 hp color inkjet printer cp1700................................................................................................15 hp color inkjet printer cp1700d ..............................................................................................15 hp color inkjet printer cp1700ps.............................................................................................15
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product overview
Figure 1 - hp color inkjet printer cp1700 ·=Product positioning: High performance, wide-format printer providing the benefits of individual color cartridges for small business ·=Takes over the price points of the DJ 1220C with higher performance and expandability options ·=Printer price: USD 499 ·=Announcement date of the printer is Nov 1, 2001 ·=High speeds: 16 ppm black fast; 14.5 ppm color fast ·=Designed for small business ·=Prints on both A4/Letter and A3+/13X19" and B size paper and special media ·=Prints cost-effective color documents, proofs, collateral, and comps on a wide variety of paper ·=Prints automatically on both sides of the document using the auto-duplex unit
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key selling points
available options options
·=3 printer SKU options available: ·=hp color inkjet printer cp1700 ·=hp color inkjet printer cp1700d ·=hp color inkjet printer cp1700ps ·=Expandability options: ·=Auto-duplex unit ·=250-sheet paper tray ·=LIO internal network module ·=HP Jetdirect external print servers ·=Connectivity features ·=USB ·=IEEE 1284 ·=LIO ·=front connect infrared
quality
·=Uses HP PhotoRet III color layering technology ·=2400 x 1200 dpi printing (on hp premium photo paper only) ·=Adobe PostScript 3 software RIP included with the hp color inkjet printer cp1700ps provides: ·=Greater color accuracy ·=Support for industry color management standards including ColorSync, ICC Profiles, PANTONE ·=Emulation for press standards, such as SWOP/EuroScale ·=ADI Driver (releases 13 onwards) included in-box for AutoCAD users (for Windows only) ·=High Speeds: Fast - 16 ppm black/14.5 ppm color
media flexibility
·=Prints on paper types ranging from plain paper and transparencies to thick card stock (up to 72lb/270gsm) ·=Prints on media sizes ranging from 4 x 6 inch/A6 size small postcards to 13 x 19 inch/A3+ posters and 13 x 50 inch banners ·=Built-in media size sensor, for A3 paper size ·=Built in media type sensor - recognizes the paper type in use and automatically selects the appropriate settings ·=Paper path capacity: ·=Rear manual feed: 1 sheet (16 to 72 lb) ·=Front manual feed: 10 sheets (16 to 36 lb) ·=Tray 1: 150-sheet paper tray (16 to 36 lb), envelopes (20 to 24 lb), and cards (110 lb index) ·=Optional Tray 2: 250 sheets (16 to 36 lb) plain paper
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low printing costs
·=Four separate high-volume ink cartridges ·=Low-ink status indicator LCD ·=Front-panel cancel button to help maximize your consumables ·=Duty cycle of an average of 5000 pages per month ·=Low Costs: 2.2 cents K/8.4 cents (CMYK), 1750 pages out
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unique product features
Figure 1.2 - hp color inkjet printer cp1700 ·=Superior print quality ·=outstanding photo quality (with HP PhotoRet III) ·=Up to 2400 x 1200 dpi resolution on premium photo paper only ·=CANCEL button terminates print jobs at one touch of the key, reducing ink and time wastage ·=Optional network card enables ·=Sharing of printer in small workgroups (of 2-3 users) ·=Remote printer management ·=Smart printing features: ·=LCD printer status indicator ·=CANCEL button ·=Smart software features: ·=ZoomSmart ·=Booklet ·=Handouts ·=Tiling ·=2-sided printing (manual or automatic) ·=Watermark ·=Banner ·=Mirror Image ·=Smart hardware features: ·=automatic pen alignment ·=Media type sensor ·=Media size sensor (A3 only) ·=Straight paper path eliminates bends and smudges in the print output ·=Front-access infrared sensor allows wireless printing from a variety of mobile devices including laptops and PDAs
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localization
Localization language options available for the following: ·=Reference Guide ·=Starter CD ·=Packaging ·=LCD Messaging Each of the above has the following localized language options: available language options Reference Guide o US English o Bahasa Indonesia o Traditional Chinese o Simplified Chinese o Korean and Japanese o Starter CD1 Windows Driver: US English, Portuguese(Brazilian), Euro-Spanish, French, Italian, German, Dutch, Polish, Czech, Turkish, Arabic, Traditional Chinese MAC Driver: US English, Portugese (Brazilian), Euro-Spanish, Swedish, French, Italian, Germany, Dutch, Japanese o Starter CD2 Windows Driver: US English, Swedish, Norwegian, Danish, Finish, Russian, Greek, Hebrew, Japanese, Korean, Simplified Chinese MAC Driver: US English, Portugese (Brazilian), Euro-Spanish, Swedish, French, Italian, Germany, Dutch, Japanese o US English o Bahasa Indonesia o Traditional Chinese o Simplified Chinese o Korean and Japanese localized language options
o Starter CD 1 o Starter CD 2
Packaging
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foot print
hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps
Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps ·=Weight: 13.5 kilograms ·=Width: 673.3 mm ·=Height: 284.3 mm ·=Depth: 567.7 mm
hp color inkjet printer cp1700d
Fig 1.11 hp color inkjet printer cp1700d ·=Weight (printer): 13.5 kilograms ·=Weight (Auto-Duplex Unit): 2.4 kilograms ·=Width: 673.3 mm ·=Height: 284.3mm ·=Depth: 653.5mm
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top of the printer
The top 1. 2. 3.
top of the printer of the printer displays the following: Ink cartridge cover - Provides access to the ink cartridges Printhead cover - Provides access to the printheads Printhead access latch - Lifts to allow each printhead to be removed from its colorcoded socket 4. Carriage lock - Locks the printhead access latch. 5. Hook - Connects to the carriage lock. Must be engaged for the printer to operate 6. Top cover - Provides access to the interior of the printer
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front of the printer
Front of the printer The front of the printer displays the following: 1. Front manual feed - Holds the paper to be fed into the printer. The paper width guide slides to fit the width of the paper. 2. Tray 1 - Holds plain paper and special media. 3. Tray 2 - Holds plain paper. This is an optional accessory. 4. Output tray - Collects the printed pages. 5. Paper guides - Guides the print paper into the printer.
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rear of the printer
rear of the printer The rear of the printer displays the following: 1. USB port - Attach a USB cable. 2. Parallel port - Attach the parallel cable 3. LIO Adaptor Slot - Install an optional HP JetDirect print server/Internet connector LIO module 4. Power input - Attach the power cord.. 5. Rear access panel - Remove this to clear paper jam. Remove the rear access panel to install the optional auto-duplex unit. Rear access panel required for straight paper path (rear manual feed).
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controls
controls The Liquid Crystal Display (LCD) panel displays information about the status of the printer. It also has buttons to perform basic printer operations. The LCD panel of the printer displays the following: 1. CANCEL button: Cancels the current print job 2. POWER light: Is always lit when the printer is on. Blinks when printer is initializing, canceling a job, or turning off. 3. Power button: Controls power to the printer. Press to turn the printer on or off. 4. LCD: Displays messages relating to the current state of the printer and the ink levels in the individual ink cartridges. 5. RESUME light: Blinks whenever the printer requires user intervention (for example, to clear a paper jam or to close an open cover. 6. Resume button: Resumes current print operation after temporary interruption, for example, when adding print media to printer. 7. Infra-red port: Used for printing form an infra-red device, such as a handheld device or laptop.
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auto-duplex unit auto-
auto-duplex unit The printer automatically prints on both sides of paper by using a printing accessory called the auto-duplex unit. The auto-duplex unit is attached at the back of the printer. The auto-duplex unit of the printer displays the following: 1. Buttons: Press to remove the auto-duplex unit from the printer. 2. Rear cover: Remove to clear a paper jam from the auto-duplex unit. 3. Handles: Press to remove the rear cover from the auto-duplex unit.
Note
The auto-duplex unit is a standard accessory provided with the hp color inkjet printer cp1700d.
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product specifications
model numbers
printer name model number availability
hp color inkjet printer cp1700
hp color inkjet printer cp1700d
hp color inkjet printer cp1700 C8108A (base model) C8106A hp color inkjet printer cp1700d(base printer plus autoduplexer) hp color inkjet printer cp C2691A 1700ps (base printer plus software Adobe PostScript 3 RIP) printer model numbers
hp color inkjet printer cp1700ps Worldwide Worldwide
Worldwide
Note
The hp color inkjet printer cp1700, model C8108A, is the base model or starting point for each additional model listed above. The additional model numbers are created for specific distribution channels or by the addition of hardware or software.
serial number location
The serial number is located on the serial number plate found on the back of the printer and on the Diagnostic test page.
printer description
·=Connectivity features, such as USB, IEEE 1284, front connect infrared, and a LIO networking slot PCL3 enhanced ·=HP PhotoREt III print quality with alternative 2400 8 1200 dpi mode for photo printing ·=Individual print cartridge for each color (CMYK) ·=Uses HP PhotoRet III color layering technology ·=Accepts a wide variety of media from plain paper to transparencies or thick card stock (72 lb/270 gsm) ·=Low cost-per-page and intervention rates ·=Expandability options including auto-duplex unit, 250-page second input tray, and network capability with LIO internal/Jetdirect external modules ·=Media size sensor (A3 only) ·=Infrared printing
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·=Low-ink indicator and printer status LCD ·=ADI Driver (releases 13 onwards) for AutoCAD users (for Windows only) ·=The hp color inkjet printer cp1700 series supports the printing of Hagaki cards in the Japan region.
printer features
print speed speed: print speed: letter/A4
These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity. characteristic fast normal best Black text Mixed text color 4 in by 6 in Photo Full page color 16 ppm 14.5 ppm 1.4 ppm 5.5 ppm 8 ppm 7 ppm 0.9 ppm 1.3 ppm 4 ppm 4 ppm 0.7 ppm 0.7 ppm
print speed: letter/A4
speed: print speed: (11 in by 17 in/A3)
These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity. characteristic fast normal best Black text Mixed text color 8 in by 10 in Photo Full page color 10 ppm 9.5 ppm 0.5 ppm 3.7 ppm 5 ppm 3.5 ppm 0.3 ppm 0.9 ppm 1.7 1.6 0.2 0.5 ppm ppm ppm ppm
print speed: 11 in by 17 in/A3
print print resolution
characteristic Black Printing Color Printing specification Max. 600 x 600 dpi Max. 2400 x 1200 dpi print resolution
print method
Drop-on-demand thermal inkjet printing
printer languages
·=hp color inkjet cp1700: HP PCL 3 enhanced ·=hp color inkjet cp1700d: HP PCL 3 enhanced ·=hp color inkjet cp1700ps: HP PCL 3 enhanced and ·=Adobe PostScript 3 Software RIP
software compatibility
·=Microsoft Windows 95, Windows 98, ·=Windows Me, Windows NT 4.0, Windows 2000,
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·=Mac OS 8.6 or later
system requirements
system requirements Windows 95/98 Windows NT 4.0 Windows Me Windows 2000 Mac OS 8.6 or later Mac OS 8.6 or 9.x minimum Pentium 60 MHz, 16MB RAM Pentium 60 MHz, 24 MB RAM Pentium 150 MHz, 32 MB RAM Pentium 133 MHz, 32 MB RAM 32 MB RAM (USB/AppleTalk) 32 MB RAM (IR) recommended Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Mac OS 8.6 or later (iMac): 333 MHz. 64 MB RAM Mac OS 8.6 or later (Power Mac G3 or later): 350 MHz, 64 MB RAM
system requirements
I/O interface
USB, IEEE 1284, IR, network LIO
recommended cables
cable HP USB A-B (2 m) HP IEEE-1284 A-B Parallel Cable (2 m) HP IEEE-1284 A-B Parallel Cable (3 m) cables part number C6518A C2950A C2951A
font information
·=8 built-in fonts, 4 each in portrait and landscape orientations ·=CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic
HP supplies and accessories
accessories
part name Auto-duplex unit Second input paper tray part number C8219A C8220A HP accessories
ink information
printheads HP No. 11 Black HP No. 11 Cyan HP Part number C4810A C4811A
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HP No. 11 Magenta HP No. 11 Yellow ink cartridges HP HP HP HP No. No. No. No. 10 11 11 11 Black (69 ml) Cyan (28 ml) Magenta (28 ml) Yellow (28 ml)
C4812A C4813A printheads HP part number C4844A C4836A C4837A C4838A ink cartridges
hp photo quality inkjet paper
print server Two-sided, Two-sided, Two-sided, Two-sided, matte, 100 sheets semi-gloss, 25 sheets semi-gloss, 25 sheets semi-gloss, 25 sheets HP part number C7007A C6983A C6984A C7006A size letter letter A4 A4/AP
hp photo quality inkjet printer
hp professional brochure and flyer paper
print server Two-sided, gloss, 50 sheets HP part number C6817A size letter
hp professional brochure and flyer paper
hp heavyweight paper
print server Premium, 100 sheets Design, 100 sheets HP part number C1853A C6790A hp heavyweight paper size A4 super B/A3
network
print server HP Jetdirect module HP Jetdirect module) HP Jetdirect HP Jetdirect HP Jetdirect 200m print server/Internet connector (LIO 250m print server/Internet connector (LIO 170x external print server 175x external print server 300x external print server network HP part number J6039A J6042A J3258A J6035A J3263A
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media specifications
paper
media U.S. Letter U.S. Legal Tabloid Super B A3 A3+ A3 Banner Tabloid Banner A4 A5 B4 JIS B5 metric size 216 x 279 216 x 356 279 x 432 330 x 482 297 x 420 330 x 483 297 x 420 279 x 432 210 x 297 148 x 210 257 x 364 182 x 257 mm mm mm mm mm mm mm mm mm mm mm mm english size 8.5 x 11 inches 8.5 x 14 inches 11 x 17 inches 13 x 19 inches 11.7 x 16.5 inches 13.0 x 19.0 inches 11.7 x 16.5 inches 11 x 17 inches 8.3 x 11.7 inches 5.8 x 8.3 inches 10.12 x 14.33 inches 7.17 x 10.12 inches
paper specifications
envelopes (tray 1 and rear manual feed only)
media U.S. No. 10 Monarch DL A2 Kaku No.2 JIS Envelope 3 JIS Envelope 4 C6 metric size 105 x 241 mm 98 x 191 mm 200 x 110 mm 111.1 x 146 mm 240 x 333 mm 120 x 235 mm 90 x 205 mm 114 x 162 mm english size 4.12 x 9.5 inches 3.87 x 7.5 inches 4.33 x 8.66 inches 4.4 x 5.8 8 inches 9.4 x 13.1 inches 4.7 x 9.3 inches 3.5 x 6.1 inches 4.49 x 6.38 inches
envelope specifications
cards (tray 1)
media Index card Index card A6 card J Hagaki card (for Japan) Hagaki Ofuku (for Japan) metric size 102 x 152 mm 127 x 203 mm 105 x 148 mm 100 x 148 mm 200 x 148 mm card specifications english size 4 x 6 inches 5 x 8 inches 4.13 x 5.83 inches 3.94 x 5.83 inches 7.9 x 5.8 inches
transparencies
media U.S. Letter A4 metric size 216 x 279 mm 210 x 297 mm english size 8.5 x 11 inches 8.27 x 11.7 inches
transparency specifications
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minimum minimum printing margins (based on portrait orientation)
paper description Letter, legal, Tabloid, Executive, A3, B4, media of user-defined size A4, A5, B5, envelopes, cards, other media sizes left and right top margins margin 0.25 in (6.4 mm) 0.13 in (3.4 mm) 0.12 in (3.0 mm) 0.12 in (3.0 mm) bottom margin 0.46 in (11.8 mm) 0.46 in (11.8 mm)
minimum printing margins When you are using the auto-duplex unit, the minimum top margin must match or exceed 0.46 in or 11.8 mm.
Note
media handling
recommended media weight media
category Paper Envelopes Cards specification ·= 16 to 36 lb Bond using Tray 1 or front manual feed ·= 16 to 72 lb Bond using rear manual feed 20 to 24 lb Bond 110 lb Index media weight
maximum number of pages supported (tray 1)
Media capacity is dependent on the manufacturer, the type of media, and the media construction. category maximum number of pages supported Plain paper Envelopes Transparency 150 sheets of plain paper 10 envelopes 30 transparencies tray 1: number of pages supported
maximum maximum number of pages supported (tray 2)
Media capacity is dependent on the manufacturer, the type of media, and the media construction. category maximum number of pages supported Plain paper 250 sheets tray 2: number of pages supported
memory information
hp color inkjet printer cp1700 series
·=16 MB built-in RAM
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reliability
characteristic Printer Duty Cycle Black Printhead Color Printheads 2- DOM = Date of Manufacture specification 5,000 pages/month 18 months (from DOM2) or 200 ml 18 months (from DOM) or 530 ml reliability
physical specifications
Note
The specifications below are given for a printer without Tray 2 and auto-duplex unit installed.
characteristic Width Height Depth Weight printer only
specification 26 in or 674 mm (width) 8.4 in or 215 mm 22.3 in or 568 mm 29.7 lbs (13.5 kilograms)
physical specifications (without tray 2 and auto-duplex unit) The specifications below are given for a printer with Tray 2 and auto-duplex unit installed.
Note
characteristic Width Height Depth Weight printer only Weight Tray 2 only Weight auto-duplex unit only
specification 26 in or 674 mm 11.2 in or 285 mm 25.4 in or 646 mm 29.7 lbs (13.5 kilograms) 7.7 lbs (3.5 kilograms) 4.4 lbs (2 kilograms)
physical specifications (with tray 2 and auto-duplex unit)
electrical specifications
power requirements: input voltage and frequency
characteristic Source Frequency specification 100 to 200 VAC ( ± 10%) 50 to 60 Hz ( ± 3 Hz) power requirements
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power consumption (varies according to region)
Printing: 47.7 watts Standby: 9 watts Energy Star®compliant Off mode: 0.6 watts
environmental specifications
Characteristic (Temperature) Operating Storage Specification (Celsius) 5 to 40 degrees -40 to 60 degrees Relative Specification (Fahrenheit) 41 to 104 degrees -40 to 140 degrees 20 to 80 percent RH : 6.4 B(A) LpAm: 48.8 dB(A)
temperature specifications Humidity: (non-condensing) Noise Levels per ISO 9614-1 humidity specifications Sound Power Sound Pressure
noise level specifications
warranty
1-year limited warranty
product certifications
safety
·=CCIB S and E (China) ·=CSA (Canada) ·=PSB (Singapore) ·=UL (USA) ·=NOM-1-NYCE(Mexico) ·=TUV-GS (Germany) ·=K Mark and MIC Mark (Korea) ·=LS (Lithuania) ·=EEI (Estonia) ·=CE (European Union) ·=B mark (Poland) ·=FCC Title 47 CFR Part 15 Class B (USA) ·=CTICK (Australia and New Zealand) ·=VCCI (Japan) ·=CE (European Union) ·=BSMI (Taiwan) ·=GOST (Russia) ·=ICES (Canada)
EMC
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PANTONE (R)*
PANTONE calibrated PostScript (R) is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions. Microsoft (R) is a U.S. registered trademark of Microsoft Corp. PANTONE (R)* *Pantone, Inc.'s check-standard trademark for color. Pentium (R) is a U.S. registered trademark of Intel Corporation. TrueType (TM) is a U.S. trademark of Apple Computer,Inc. Windows NT (R) is a U.S. registered trademark of Microsoft Corporation. Windows (R) and MS Windows,(R) are U.S. registered trademarks of Microsoft Corp. Copyright C Hewlett-Packard Co. 2000 This information is subject to change without notice and is provided as is with no warranty.Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
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User Accessories, User Replaceable Parts, Supplies and Manuals
hardware accessories
The following HP accessories are available for order on the HP website. Visit http://www.hpshopping.comfor more information. name part street weight number price Tray 2 (250-sheet input tray) HP auto-duplex unit HP Jetdirect 200m printer server/Internet connector (LIO module) HP Jetdirect 250m printer server/Internet connector (LIO module) HP Jetdirect 170x external print server HP Jetdirect 175x external print server HP Jetdirect 300x external print server C8220A C8219A J6039A J6042A J3258A J6035A J3263A US$ 129 US$ 129 US$ 159 US$ 249 US$ 144 US$ 199 US$ 255 3.5 kg 2.4 kg
hardware accessories
user replaceable components
The following are the customer replaceable parts for the printer. part name part number Assy - Cleanout Trough SVC Assy - Tray Main SVC Assy - Output Tray SVC HP No. 11 Black Printhead HP No. 11 Cyan Printhead HP No. 11 Magenta Printhead HP No. 11Yellow Printhead HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge C8108-67036 C8108-67044 C8108-67045 C4810A C4811A C4812A C4813A C4844A C4836A C4837A C4838A
user replaceable components
supplies and manuals
name HP No. 11 Black Printhead HP No. 11 Cyan Printhead HP No. 11 Magenta Printhead part no. C4810A C4811A C4812A list price (US$) $39.99 $39.99 $39.99 street price (US$) ~ $35 ~ $35 ~ $35 pages out 16,000 24,000 24,000
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HP No. 11Yellow Printhead name
C4813A
$39.99
~ $35
24,000
printheads part no. ink capacity list price (US$) street price (US$) pages out 700 1750 1750 1750
Black ink cartridge HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge
C4840A 28 cc C4844A 69cc C4836A 28cc C4837A 28cc
In-Box Only In-Box Only $38.99 $38.99 $38.99 ~ $34 ~ $34 ~ $34
C4838A 28cc
$38.99
~ $34
1750
ink cartridges
identify expiration dates
·=Install-by Date: This date is printed on the retail box for both ink cartridges and printheads. Install the ink cartridges and printheads before the Install-by date for optimized performance. ·=Manufacture Date: This date is printed on the pouch for both ink cartridges and printheads. The number is in the following format: YYMMDDhhmm. For example, a printhead manufactured on November 19, 1999 at 1:12 pm has a Manufacture Date of 9911191312. ·=End-of-Warranty Date: This date is printed directly on the ink cartridges and printheads. It is the date by when the warranty period for the ink cartridges and printheads will be over. paper type hp bright white inkjet paper part number C1824A C1825A C1857A C1858A C6944A C6950A C6831A C6951A C6832A C6979A C6040A part description 500 sheets, letter 500 sheets, A4 200 sheets, B 200 sheets, A3 Gloss, 20 sheets, 4 x 6 in Matte, 20 sheets, letter Gloss, 20 sheets, letter Matte, 20 sheets, A4 Gloss, 20 sheets, A4 Gloss, 50 sheets, letter Gloss, 15 sheets, A4
hp premium plus photo paper
hp premium photo paper
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hp photo paper
hp colorfast photo paper hp photo quality inkjet paper
C6058A C6059A C1846A C1847A C6745A C6765A C7013A C7014A C7007A C6983A C6984A C7006A
hp design paper hp professional brochure and flyer paper
C6791A C6817A C6818A C7020A C6821A C6820A C6955A C1853A C6790A C1856A 51634Z 51634Y C1855A C3828A C3834A C3832A C3835A C1820A C1821A C6828A C6829A C7019A C6044A
hp heavyweight paper hp premium inkjet paper
hp premium inkjet transparency film
Gloss, 20 sheets, B Gloss, 15 sheets, A3 Gloss, 20 sheets, letter Gloss, 20 sheets, A4 Matte, 20 sheets, A4 One-sided, gloss, 20 sheets, A4 Gloss, 20 sheets, letter Gloss, 20 sheets, A4 Two-sided, matte, 100 sheets, letter Two-sided, semi-gloss, 25 sheets, letter Two-sided, semi-gloss, 25 sheets, A4 Two-sided, semi-gloss, 25 sheets, A4/AP Gloss, 50 sheets, B Two-sided, gloss, 50 sheets, letter Two-sided, gloss, 50 sheets, A4 Tri-fold, two-sided, 100 sheets, letter Two-sided, gloss, 50 sheets, A3 Two-sided, gloss, 50 sheets, B Matte, 50 sheets, letter Premium, 100 sheets, A4 Design, 100 sheets, super B/A3 100 sheets, A3 200 sheets, A4 200 sheets, letter 100 sheets, B 20 sheets, letter 50 sheets, letter 20 sheets, A4 50 sheets, A4 100 sheets, letter 100 sheets, A4 Felt-textured, ivory, half-fold, 20 sheets, letter Felt-textured, ivory, half-fold, 20 sheets, A4 Textured, white, half-fold, 20 sheets, letter Gloss, 10 sheets, letter
hp social expressions banner paper hp social expressions greeting cards
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hp social expressions iron-on tshirt transfers
C6045A C1812A C6042A C7018A C6049A C6050A paper types
Gloss, 10 sheets, A4 1/4 fold, 20 sheets, letter 1/4 fold, 20 sheets, letter 1/2 fold, 20 sheets, A4 10 sheets, letter 10 sheets, A4
Manuals
documentation release notes purpose ·= ·= Hp JetDirect guide ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= Includes installation and the latest printer information Includes last minute changes and software troubleshooting tips. Configuring the printer for network printing Troubleshooting Help sources Setting up the computer Using the printer Performing common printer tasks Maintaining the printer Troubleshooting when a problem occurs Resolving printer problems Includes specific information about setting up the printer Information about installing the software Helps set up the printer Provides illustrated setup information Printed version of this document is provided with the printer An electronic version is available as an Adobe® Acrobat® Portable Document Format (PDF) file on the Starter CD Printer information Latest printer software
user guide
reference guide
setup poster
printer web sites
·= ·=
education and training material
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upgrades
model upgrades
You need to purchase the auto-duplex unit to upgrade from hp color inkjet printer cp1700 to hp color inkjet printer cp1700d. base model sku upgrade option upgraded sku hp color inkjet printer Auto-duplex hp color inkjet printer cp1700 (C8108A) unit(C8219A) cp1700d (C8106A) You can purchase the following accessories to upgrade the printer hardware. accessory upgrade option 2nd Input paper tray hp jetdirect 200m print server (LIO module) hp jetdirect 250m print server (LIO module) hp jetdirect 170x external print server hp jetdirect 175x external print server hp jetdirect 300x external print server C8220A J6039A J6042A J3258A J6035A J3263A
firmware upgrades
To flash your printer with the latest firmware flash code, perform the following steps: 1. Download the latest firmware flash code 2. Set the printer in manufacturing mode by holding down the RESUME button and hitting the POWER button. 3. Initiate the DOS prompt. 4. At the MS-DOS prompt enter the command "copy/b/lpt1:" 5. To check the firmware flash code version sent, print the 4-button self-test page or press the RESUME button 5 times while holding on to the POWER button
software upgrades
You can access the latest printer software by using the following URL: www.hp.com/support/hp business inkjet printer cp1700 series
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tour of the product
service and support
support pack options
region Europe North America description HP warranty exchange HP warranty exchange HP warranty exchange HP warranty exchange extension, 3-year, next day unit extension, 1-year, next day unit extension, 2-year, next day unit extension, 3-year, next day unit part number H3678A H3685E H3684E H3683E
available support pack options
web links
Information about products, ordering, setting up, and using printers, downloading printer drivers, technical support, and details about the e-services, personal services, and business services. ·=http://www.hp.com HP main web page. Contains information about the products, technical support, and details about the e-services, personal services, and business services offered by HP ·=http://www.hp.com/cposupport Contains information about ordering, setting up, and using printers, and downloading printer drivers. ·=http://www.software.hp.com HP Software Depot. Printer driver upgrades for maximizing printer operations ·=http://www.hp.com/go/partsinfo HP SPI/HP Part Surfer. A web-based solution for obtaining the latest parts information for HP products ·=http://cvseesc.cv.hp.com Requires a user name and password ·=http://ijbuwww.cv.hp.com/techmktg Requires access to the HP intranet ·=http://snserver.mayfield.hp.com Service Notes Web Page
telephone support
Before making a call, print a diagnostic page from the Toolbox utility or the LCD panel and then fill in the following information for the Customer Care Center representative. Printer model Serial number of the printer Brand and model of the computer Version of printer software Printer driver CPU speed
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RAM size The telephone service at the HP Customer Care Center is available free of cost during the printer warranty period. Customer support representatives answer questions regarding the setup, configuration, installation, and operation of the printer. They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. region phone number Africa/Middle East Argentina Australia 41 22 780 71 11 Buenos Aires: 11 4778 8380 Outside Buenos Aires: 0810 555 5520 During warranty: 3 8877 8000 After warranty: If your product is not under warranty, you can call 613 8877 8000. A per-incident, out-of-warranty support fee of $27.50(inc GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 am to 5:00 pm, Monday to Friday. (Charges and support hours are subject to change without notice.) 0660 6386 ·= Dutch: 02 626 88 06 ·= French: 02 626 88 07 ·= Sao Paulo: 11 3747 7799 or 11 4197 4998 ·= Outside Sao Paulo: 0800 15 7751 or 0800 13 0999 800 36 0999 010 6564 5959 or 800 810 5959 9 800 91 9477 02 471 7327 ·= ·= ·= ·= 39 29 4099 0203 4 7 288 01 43 62 34 34 0180 52 58 143 01 6189890 300 28555 36 1 252 4505 9111 682 6035 21 350 3408 01 662 5525 02 264 10350 0570 000511 ·= Seoul: 02 3270 0700 ·= Outside Seoul: 080 999 0700 03 295 2566 ·= Mexico City: 5258 9922 ·= Outside Mexico City: 01 800 472 6684 09 356 6640 22 11 6299 0 800 10111
Austria Belgium Brazil Chile China Colombia Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Italy Japan Korea Malaysia Mexico New Zealand Norway Peru
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Philippines Poland Portugal Puerto Rico Russia Singapore Spain Sweden Switzerland Taiwan Thailand The Netherlands Turkey United Kingdom Venezuela Vietnam
2 867 3551 22 37 5065 or 22 37 5065 1 441 7 199 1 877 232 0589 095 923 50 01 272 5300 902 321 123 8 619 2170 0 848 80 11 11 2 2717 0055 2 6614000 020 606 8751 1 216 579 71 71 0 207 512 5202 ·= Caracas: 207 8488 ·= Outside Caracas: 800 10111 8 823 4530 call center numbers
calling from elsewhere in the world
Contact the local dealer or nearest HP Sales and Support Office for technical assistance or hardware repair services.
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support
Exchange customer sends unit directly to HP for Exchange or Repair
World-wide Repair Strategy: Standard Bench Repair (5-7 Days) customer sends unit directly to HP for Exchange or Repair, or Customer takes unit to Dealer/ASP and Dealer/ASP sends unit to HP for Exchange or Repair. HP dealer/ASP centralized repair service centers (e.g. CRCS, SME, AP HUBS) HP Exchange(FRU at product level) North America ·= Middle East ·= Latin America ·= Europe ·= Asia Pacific ·= Africa North America ·= ·= North America Middle East Latin America Europe Asia Pacific Africa North America Middle East Latin America Europe Asia Pacific Africa ·= ·= ·= ·= ·= ·= North America Middle East Latin America Europe Asia Pacific Africa
HP Express Exchange(FRU at product level) Return to HP(Assembly Level Repair at PCA Level)
Pick-up and Return
·= ·= ·= ·= ·=
·= ·= ·= ·= ·=
Middle East Latin America Europe Asia Pacific Africa
·=
·= ·= ·= ·= HP Express Repair
·= ·= ·= ·=
North America Middle East Latin America Europe Asia Pacific Africa
customer sends/takes unit to at HP Bench
customer sends/takes unit to at HP Bench or ASP for Exchange or Repair. non-centralized repair service HP ASP centers (e.g. Bench Repair, ASP, Depot) HP Exchange(FRU at product level) ·= North America Middle East Latin America Europe Asia Pacific Africa ·= North America Middle East Latin America Europe Asia Pacific Africa
·= ·= ·= ·=
·= ·= ·= ·=
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HP Express Exchange(FRU at product level) Return to HP(Assembly Level Repair at PCA Level)
North America ·= ·= ·= ·= ·= North America Middle East Europe Asia Pacific Africa ·= ·= ·= ·= ·= North America Middle East Europe Asia Pacific Africa
other support offerings
Response Center Support ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= Free Phone Support Toll Phone Support Email Support POP(Parts Ordering Process) North America Middle East Latin America Europe Asia Pacific Africa North America Middle East Latin America Europe Asia Pacific Africa North America Middle East Latin America Europe Asia Pacific
Mfg Division Support only
Customer Support Center
·= ·= ·= ·= ·= ·=
North America Middle East Latin America Europe Asia Pacific Africa
Repair and Return Parts Program Replacement Parts Program Self-Maintenance Program Customer Self Repair
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Support Pack or E-Pack Offered
·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·= ·=
CREW (Customer Replaceable End-User Warranty) Program
North America Middle East Latin America Europe Asia Pacific Africa North America Middle East Latin America Europe Asia Pacific Africa
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warranty
warranty repair and warranty information
If the hp color inkjet printer cp1700 needs repair, customers are directed to an authorized service provider or an hp facility. Repair services are free during the printer's limited warranty period. If repairs are needed after the limited warranty period has expired, the customer is quoted a repair cost.
duration of warranty period
hp product hp color inkjet printer cp1700 Software Accessories Ink cartridges Printer peripheral hardware duration of limited warranty 1 year 90 days 90 days 90 days 1 year
duration of limited warranty
limited Extent of limited warranty
Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: ·=Improper maintenance or modification; ·=Software, media, parts, or supplies not provided or supported by HP; or ·=Operation outside the product's specifications. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced.
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HP products may contain remanufactured parts, components, or materials equivalent to new in performance. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Limitations of Liability
To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Local Law
This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: ·=Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom); ·=Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or ·=Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
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set up and configure
Table of contents
set up and configure........................................................................................................... 1 hardware setup requirements ............................................................................................... 7 contents of the box ............................................................................................................. 8 printer ............................................................................................................................ 13 components on the basis of the types of SKUs ................................................................... 13 steps to unpack the printer.............................................................................................. 13 optional tray 2................................................................................................................. 14 Steps to unpack Tray 2 .................................................................................................. 14 auto-duplex unit ............................................................................................................... 15 Steps to unpack the auto-duplex unit ................................................................................ 15 overall setup procedure..................................................................................................... 16 check the box contents................................................................................................... 16 unpack the printer and install tray 2................................................................................. 16 install the auto-duplex unit .............................................................................................. 17 turn on the printer ......................................................................................................... 17 install ink cartridges....................................................................................................... 18 install printheads........................................................................................................... 18 load paper................................................................................................................... 19 install the printer software............................................................................................... 21 connect the interface cable............................................................................................. 21 set the LCD language........................................................................................................ 22 set the LCD language using the LCD panel........................................................................ 22 set the LCD language using the Toolbox ........................................................................... 22 install tray 2 .................................................................................................................... 25 Steps to install tray 2 ..................................................................................................... 25 install the auto-duplex unit ................................................................................................. 26 Steps to install the auto-duplex unit .................................................................................. 26 hp JetDirect print server ..................................................................................................... 27 hp JetDirect print server.................................................................................................. 27 differences between hp JetDirect 200m and hp JetDirect 250m ........................................... 27 install ink cartridges.......................................................................................................... 28 identifying the part numbers and part names of ink cartridges ............................................. 28 installing ink cartridges .................................................................................................. 28 guidelines for maintaining ink cartridges .......................................................................... 29 identifying the expiration dates ....................................................................................... 29 install printheads .............................................................................................................. 31 identifying the part numbers and part names of printheads ................................................. 31 installing printheads ...................................................................................................... 31
guidelines for maintaining printheads .............................................................................. 35 identifying the expiration dates ....................................................................................... 35 media type matrix ............................................................................................................ 36 paper capacity and weight matrix ...................................................................................... 37 guidelines for loading paper.............................................................................................. 38 extend tray 1 or tray 2 ...................................................................................................... 39 Steps to extend tray 1 or tray 2....................................................................................... 39 load the front and rear manual feed.................................................................................... 40 load the front manual feed ............................................................................................. 40 load the rear manual feed .............................................................................................. 40 scrubber utility ................................................................................................................. 42 connectivity options .......................................................................................................... 43 print a demo page ........................................................................................................... 44 print a demo page ........................................................................................................ 44 print a double-sided demo page...................................................................................... 44 install the printer software.................................................................................................. 46 printer software............................................................................................................. 46 steps to install the printer software ...................................................................................... 46 contents of the software CD ROM ....................................................................................... 50 identifying the contents of the software CD ROM ............................................................... 50 languages supported by CD 1 ........................................................................................ 50 languages supported by CD 2 for Windows and Mac drivers ............................................. 51 startup page of the CD browser.......................................................................................... 52 software installation requirements ....................................................................................... 53 software installation requirement in Windows ................................................................... 53 software installation requirement in Macintosh .................................................................. 53 install the Macintosh printer software .................................................................................. 54 install the printer software for Mac OS X .......................................................................... 54 install the printer software for Mac OS other than Mac OS X .............................................. 54 install the software on DOS ............................................................................................... 55 DOS software installation steps ....................................................................................... 55 install the printer software using the add printer wizard ......................................................... 57 install the printer software for local printing using the add printer wizard .............................. 57 browse documentation ...................................................................................................... 64 register product................................................................................................................ 65 customization utility .......................................................................................................... 66 copy the printer software to a floppy disk or hard drive...................................................... 66 copy printer software to a network drive........................................................................... 67 optional software ............................................................................................................. 68 quick tour........................................................................................................................ 69 test the software installation ............................................................................................... 70 uninstall printer software ................................................................................................... 71 uninstall the printer software using the uninstaller in Windows ............................................. 71 uninstall the printer software using the Add printer wizard in Windows ................................ 72 uninstall the printer software in the Mac operating system ................................................... 75 install the software on DOS ............................................................................................... 76 installing the software on DOS ........................................................................................ 76 install the printer software using the add printer wizard ......................................................... 78 install the printer software for local printing using the add printer wizard .............................. 78
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optional software ............................................................................................................. 84 establish a network connection using the LIO module ............................................................ 85 install a network printer on a client computer .................................................................... 85 hp file expansion utility ..................................................................................................... 86 establish a network connection using the LIO module ............................................................ 87 setup issues ..................................................................................................................... 88 paper handling ................................................................................................................ 90 identifying the printer paper paths ................................................................................... 90 loading paper .............................................................................................................. 90 printing on special media............................................................................................... 94
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Table of figures
contents of the box ............................................................................................................. 8 checking the box contents.................................................................................................. 16 unpacking the printer ........................................................................................................ 16 installing the auto-duplex unit ............................................................................................. 17 turning on the printer ........................................................................................................ 17 installing ink cartridges ..................................................................................................... 18 installing printheads.......................................................................................................... 18 installing printheads.......................................................................................................... 19 pulling the tray out of the printer......................................................................................... 19 loading paper.................................................................................................................. 20 loading paper larger than the legal size .............................................................................. 20 loading paper larger than the legal size .............................................................................. 20 resuming the print operation .............................................................................................. 21 installing the printer software ............................................................................................. 21 connecting the interface cable............................................................................................ 21 accessing the toolbox ....................................................................................................... 22 printer services tab ........................................................................................................... 23 set language for LCD panel option...................................................................................... 23 set the required language.................................................................................................. 24 remove the rear access panel............................................................................................. 26 slide the auto-duplex unit ................................................................................................... 26 hp JetDirect print server/Internet connector LIO module.......................................................... 27 turning on the printer ........................................................................................................ 28 lifting the ink cartridge door............................................................................................... 28 installing the ink cartridge ................................................................................................. 29 ensuring proper installation................................................................................................ 29 lifting the printhead cover .................................................................................................. 31 opening the printhead access latch ..................................................................................... 32 lifting the printhead access latch......................................................................................... 32 removing the protective tape .............................................................................................. 33 inserting the printhead ...................................................................................................... 33 ensurin