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Maintenance and Service Guide
HP Pavilion dv9000 Notebook PC
Document Part Number: 417615-002

September 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide HP Pavilion dv9000 Notebook PC Second Edition: September 2006 First Edition: August 2006 Document Part Number: 417615-002

Contents
1 Product Description
1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1­4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1­5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1­6 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­22

2 Troubleshooting
2.1 2.2 2.3 2.4 Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2­1 2­2 2­6 2­9

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Contents

3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3­1 Computer Major Components. . . . . . . . . . . . . . . . . . 3­2 Display Assembly Components . . . . . . . . . . . . . . . 3­18 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3­20 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­22 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­24 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­26 Sequential Part Number Listing . . . . . . . . . . . . . . . 3­28

4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4.3 Preventing Damage to Removable Drives . . . . . . . . 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4.5 Packaging and Transporting Precautions . . . . . . . . . 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4­1 4­2 4­2 4­2 4­3 4­4 4­5 4­6 4­7

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5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5­2 5.3 Preparing the Computer For Disassembly . . . . . . . . 5­5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­12 5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­15 5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5­16 5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­19 5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­22 5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­25 5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5­30 5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5­32 5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5­34 5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­47 5.16 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5­53 5.17 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­56 5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5­58 5.19 USB/Magnetic Board . . . . . . . . . . . . . . . . . . . . . . 5­60 5.20 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5­62 5.21 Top Cover Support Trim. . . . . . . . . . . . . . . . . . . . 5­65 5.22 Display Lid Switch Module . . . . . . . . . . . . . . . . . 5­68 5.23 Power Connector Assembly . . . . . . . . . . . . . . . . . 5­70 5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­74 5.25 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5­79 5.26 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­84

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Contents

6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index

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Product Description
The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® CoreTM Duo and AMD Mobile TurionTM 64 Mobile Technology and Mobile AMD SempronTM processors, and extensive multimedia support.

HP Pavilion dv9000 Notebook PC

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Product Description

1.1 Features








The following processors are available, varying by computer model: Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T2250 (1.66-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T5200 (1.66-GHz) AMD Turion ML-60 2.0-GHz AMD Turion ML-56 1.8-GHz AMD Turion ML-52 1.6-GHz AMD Turion ML-50 1.6-GHz Mobile AMD Sempron 3500+ (1.8-GHz) The following displays are available, varying by computer model: 17.0-inch WSXGA+ BrightView (1680 × 1050) TFT display with over 16.7 million colors 17.0-inch WXGA+ BrightView (1440 × 900) TFT display with over 16.7 million colors 120-, 100-, or 80-GB high-capacity hard drive, varying by computer model 512-MB DDR synchronous DRAM (SDRAM) at 667 MHz, expandable to 2.0 GB Microsoft® Windows® XP Home Edition, Windows XP Professional, or Windows XP Media Center Edition, varying by computer model Full-size Windows keyboard with numeric keypad TouchPad pointing device with on/off button and dedicated two-way scroll zone

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Product Description







Integrated 10/100/1000 Gigabit Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack, varying by computer model Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN devices Support for ExpressCard External 90-watt AC adapter with 3-wire power cord 8-cell Li-Ion battery Stereo speakers with volume control buttons Integrated 1.3-megapixel camera Integrated microphones (select models only) Support for the following optical drives: DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive Connectors: Audio-in (microphone) Audio-out (headphone, 2) Consumer infrared lens Expansion port 3 ExpressCard External monitor IEEE 1394a digital Digital Media Slot Power RJ-11 (modem) RJ-45 (network) S-Video-out Universal Serial Bus (USB) v. 2.0 (4 ports)

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Product Description

1.2 Resetting the Computer
If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, "Preparing the Computer For Disassembly," for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.7, "RTC Battery," for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared.

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Product Description

1.3 Power Management
The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:


Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby/resume Power button Advanced Configuration and Power Management (ACPM) compliance

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Product Description

1.4 External Components
The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Table 1-1 Front Components
Item 1 Component Power light Function On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

2

Battery light

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Product Description

Table 1-1 Front Components (Continued)
Item 3 4 Component Drive light Wireless switch Function Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature on or off, but does not create a wireless connection.

A wireless networka must be set up in order to establish wireless
connection. 5 Wireless light Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. 6 Consumer infrared lens (select models only) Audio-in (microphone) jack Audio-out (headphone) jack Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Provides enhanced audio performance, including surround sound and other high-end audio output. Opens the computer.

7

8

Audio-out (headphone) S/PDIF jack 9 Display lid latch

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Product Description

The external components on the left side of the computer are shown below and described in Table 1-2.

Left-Side Components

Table 1-2 Left-Side Components
Item 1 Component Security cable slot Function Attaches an optional security cable to the computer. is designed to act Thea security cable it may not prevent as deterrent, but the computer from being mishandled or stolen. 2 S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Connects an external VGA monitor or projector.

3

External monitor port

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Product Description

Table 1-2 Left-Side Components (Continued)
Item 4 Component Expansion port 3 Function Connects the computer to an optional expansion product.

The computer has only one expansion port. The term expansion
port 3 describes the type of expansion port.
5 RJ-45 (network) jack Connects a network cable.

The RJ-45 (network) jack provides Gigabit Ethernet functionality.
6 7 RJ-11 (modem) jack HDMI port (select models only) Connects a modem cable. Connects an optional audio or video device such as a high-definition television, set-top box, DVD player, or any compatible digital or audio device. Connect optional USB devices. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Secure Digital Input/Output (SD I/O), Memory Stick (MS), Memory Stick Pro (MSP), xDPicture Card (XD), xD-Picture Card (XD) Type M.

8 9 10 11

USB ports (2) 1394 port Digital Media Slot light Digital Media Slot

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Product Description

The external components on the right side of the computer are shown below and described in Table 1-3.

Right-Side Components

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Product Description

Table 1-3 Right-Side Components
Item 1 2 3 4 Component USB ports (2) ExpressCard slot Optical drive Power connector Function Connect optional USB devices. Supports optional ExpressCard/54 cards. Reads an optical disc. Connects an AC adapter.

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Product Description

The computer keyboard components are shown below and described in Table 1-4.

Keyboard Components

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Maintenance and Service Guide

Product Description

Table 1-4 Keyboard Components
Item 1 Component Function keys Function Execute frequently used system functions when pressed in combination with the fn key. Enables caps lock and turns on the caps lock light. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Microsoft Windows Start menu. Displays a shortcut menu for items beneath the pointer. Move the cursor around the screen. Can be used like the keys on an external numeric keypad. Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

2 3

caps lock key fn key

4 5 6 7 8

Windows logo key Windows applications key Arrow keys Numeric keypad keys num lock key

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Product Description

The computer top components are shown below and described in Table 1-5.

Top Components, Part 1

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Product Description

Table 1-5 Top Components, Part 1
Item 1 2 Component Integrated camera (select models only) Internal microphones (2, select models only) Function Records video and captures still photos. Record sound.

A microphone icon next to each microphone opening indicates that
the computer has internal microphones. Produce sound. When the computer is Off, press to turn on the computer. On, press to enter hibernation. In standby, briefly press to exit standby. In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer.

3 4

Speakers (2) Power button

5 6 7

Caps lock light Volume mute button Volume scroll zone

On: Caps lock is on. Mutes and restores speaker sound. Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume. On: Num lock is on.

8

Num lock light

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Product Description

The computer top components are shown below and described in Table 1-6.

Top Components, Part 2

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Maintenance and Service Guide

Product Description

Table 1-6 Top Components, Part 2
Item 1 Component Media button Function If QuickPlay is not installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, does not function. In standby, resumes from standby into Windows. If QuickPlay is installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, opens the music program or the Media menu, which allows you to select a multimedia program. In standby, resumes from standby into Windows. button does not The media for restoring fromaffect the procedure hibernation. 2 DVD button When the computer is DVD On, opens the defaultopticalprogram to start a DVD in the drive. to Off, opens QuickPlaythestart a DVD in the optical drive. If QuickPlay software is not installed, the DVD button starts in Windows. opens QuickPlay In hibernation, the optical drive. Ifto start a DVD in QuickPlay is not installed, the computer resumes from hibernation.

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Product Description

Table 1-6 Top Components, Part 2 (Continued)
Item 3 Component Previous/rewind button Function When a disc is playing in the optical drive: Plays the previous track or chapter, when pressed once. Rewinds when pressed with the fn key. When a disc is in the optical drive and is Not playing, plays the disc. Playing, pauses the disc. When a disc is playing in the optical drive: Play the next track or chapter, when pressed once. Fast forwards when pressed with the fn key. When a disc is playing in the optical drive, stops the current disc activity.

4

Play/pause button

5

Next/fast forward button

6

Stop button

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Maintenance and Service Guide

Product Description

The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components

Table 1-7 Touchpad Components
Item 1 2 3 4 5 Component TouchPad light TouchPad Left and right TouchPad buttons TouchPad on/off button TouchPad vertical scroll zone Function Blue: TouchPad is enabled. Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen. Function like the left and right buttons on an external mouse. Enables/disables the TouchPad. Allows you to scroll up or down.

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Product Description

The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Table 1-8 Bottom Components
Item 1 2 Component Battery bay Battery release latch Function Holds the battery. Releases the battery from the battery bay.

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Product Description

Table 1-8 Bottom Components (Continued)
Item 3 4 Component Optical drive Secondary hard drive bay Primary hard drive bay 5 Vents (6) Function Reads an optical disc. Holds an optional secondary hard drive. Hold the primary hard drive. Enable airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

fan starts up The computerto cool internal automatically components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 6 Memory module compartment Contains the memory module slots, the Mini Card slot, and the RTC battery.

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Product Description

1.5 Design overview
This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections:


AMD Mobile Turion and Mobile AMD Sempron processors Audio Display ExpressCard Fan Hard drive Intel Core Duo processors Keyboard and TouchPad Memory module Mini Card module

Ä

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

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Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load. The utility reports information about the computer and provides settings for startup, security, and other preferences. 1. Turn on or restart the computer in Windows. 2. Before Windows opens and while the "Press to enter setup" prompt is displayed in the lower-left corner of the screen, press f10.

Maintenance and Service Guide

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Troubleshooting

2.2 Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language. 4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference. 5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows.

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Maintenance and Service Guide

Troubleshooting

Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.


To choose a menu or a menu item, use the arrow keys. To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. To select an item, press enter. To close a text box or return to the menu display, press f1. To display additional navigation and selection information while the Setup Utility is open, press f1.



Displaying System Information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. (The computer restarts in Windows.)

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Troubleshooting

Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press f10. 3. When the Setup Confirmation is displayed, press enter to save your preferences. 4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts. security, settings are not Your password,you restoreand languagedefault settings. changed when the factory

Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

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Troubleshooting

The " to boot from LAN" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot. The "Press to change boot order" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order.

Closing the Setup Utility
You can close the Setup Utility with or without saving changes.


To close the Setup Utility and save your changes from the current session, use either of the following procedures:
Press f10, and then follow the instructions on the screen.

­ or ­
If the Setup Utility menus are not visible, press esc to

return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.


To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

After the Setup Utility closes, the computer restarts in Windows.

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Troubleshooting

2.3 Setup Utility Menus
The menu tables in this section provide an overview of Setup Utility options.

Some of the Setup Utility menu listed in this chapter may not be supported by your computer.
Selecting from the Main Menu
Table 2-1 Main Menu
Select System Information To Do This


View and change the system time and date. View identification information about the computer. View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Selecting from the Security Menu
Table 2-2 Security Menu
Select Administrator password Power-on password To Do This Enter, change, or delete an administrator password. Enter, change, or delete a power-on password.

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Troubleshooting

Selecting from the System Configuration Menu
Table 2-3 System Configuration Menu
Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) Boot Options To Do This Change the Setup Utility language. Enable/disable an embedded wireless LAN device. Enable/disable an embedded Bluetooth device (select models only). Enable/disable enhanced SATA mode. Set the following boot options: f10 and f12 Delay (sec.)--Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0. 5, 10, 15, 20). CD-ROM boot--Enable/disable boot from CD-ROM. Floppy boot--Enable/disable boot from Floppy. Internal Network Adapter boot--Enable/disable boot from Internal Network Adapter. Boot Order--Set the boot order for: USB Floppy ATAPI CD/DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter


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Troubleshooting

Selecting from the Diagnostics Menu
Table 2-4 Diagnostics Menu
Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive. two hard drives, On models withthe Primary Hardthis menu option is called Disk Self Test. Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.

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Troubleshooting

2.4 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Description "Flowchart 2.1--Initial Troubleshooting" "Flowchart 2.2--No Power, Part 1" "Flowchart 2.3--No Power, Part 2" "Flowchart 2.4--No Power, Part 3" "Flowchart 2.5--No Power, Part 4" "Flowchart 2.6--No Video, Part 1" "Flowchart 2.7--No Video, Part 2" "Flowchart 2.8--Nonfunctioning Docking Device (if applicable)" "Flowchart 2.9--No Operating System (OS) Loading" "Flowchart 2.10--No OS Loading, Hard Drive, Part 1" "Flowchart 2.11--No OS Loading, Hard Drive, Part 2" "Flowchart 2.12--No OS Loading, Hard Drive, Part 3" "Flowchart 2.13--No OS Loading, Diskette Drive"

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Troubleshooting

Table 2-5 Troubleshooting Flowcharts Overview (Continued)
Flowchart 2.14 2.15 2.16 2.17 2.18 2.19 2.20 Description "Flowchart 2.14--No OS Loading, Optical Drive" "Flowchart 2.15--No Audio, Part 1" "Flowchart 2.16--No Audio, Part 2" "Flowchart 2.17--Nonfunctioning Device" "Flowchart 2.18--Nonfunctioning Keyboard" "Flowchart 2.19--Nonfunctioning Pointing Device" "Flowchart 2.20--No Network/Modem Connection"

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Troubleshooting

Flowchart 2.1--Initial Troubleshooting
Begin troubleshooting.

N
Go to Is there power?
"Flowchart 2.2--No Power, Part 1."

Y N
Beeps, LEDs, or error messages? Check LED board, speaker connections. All drives working?

N
Go to
"Flowchart 2.17--Nonfunctioning Device."

Y N
Go to Is there video? (no boot)
"Flowchart 2.6--No Video, Part 1."

Y N
Keyboard/ pointing device working? Go to
"Flowchart 2.18--Nonfunctioning Keyboard" or "Flowchart 2.19--Nonfunctioning Pointing Device."

Y N
Go to Is the OS loading?
"Flowchart 2.9--No Operating System (OS) Loading."

Y N
Connecting to network or modem?

Y N

Go to
"Flowchart 2.20--No Network/Modem Connection."

Go to Is there sound?
"Flowchart 2.15--No Audio, Part 1."

Y

Y

End

Maintenance and Service Guide

2­11

Troubleshooting

Flowchart 2.2--No Power, Part 1
No power (power LED is off).

Remove from docking device (if applicable).

N
Power up on battery power? Reset power.* Power up on battery power?

N
Go to
"Flowchart 2.3--No Power, Part 2."

Y N
Power up on AC power? Reset power.*

Y N
Power up on AC power? Go to
"Flowchart 2.4--No Power, Part 3."

Y Y
Power up in docking device? Done

Y

N
1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working.

*NOTES 1. On select models, there is a separate reset button. 2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Y
Done Power up in docking device?

N

Go to
"Flowchart 2.8--Nonfunctioning Docking Device (if applicable)."

2­12

Maintenance and Service Guide

Troubleshooting

Flowchart 2.3--No Power, Part 2
Continued from
"Flowchart 2.2--No Power, Part 1."

Visually check for debris in battery socket and clean if necessary.

Y
Power on? Done

N
Check battery by recharging it, moving it to another computer, or replacing it.

N
Power on? Replace power supply (if applicable).

Y N
Go to Done Power on?
"Flowchart 2.4--No Power, Part 3."

Y

Done

Maintenance and Service Guide

2­13

Troubleshooting

Flowchart 2.4--No Power, Part 3
Continued from
"Flowchart 2.3--No Power, Part 2."

Plug directly into AC outlet.

Y
Power LED on? Done

N
Reseat AC adapter in computer and at power source.

Y
Power on? Done External

N N
Power outlet active? Try different outlet.

Internal or external AC adapter? Internal Go to

Replace external AC adapter.

Y
Replace power cord.

N
Power on?

"Flowchart 2.5--No Power, Part 4."

Y Y
Done Power on? Done

N

2­14

Maintenance and Service Guide

Troubleshooting

Flowchart 2.5--No Power, Part 4
Continued from
"Flowchart 2.4--No Power, Part 3."

Open computer.

Y
Loose or damaged parts?

N
Close computer and retest.

Reseat loose components and boards and replace damaged items.

N
Power on? Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.

Y

Done

Maintenance and Service Guide

2­15

Troubleshooting

Flowchart 2.6--No Video, Part 1
No video.

Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? External Adjust brightness. Internal Adjust brightness. Go to
"Flowchart 2.7--No Video, Part 2."

*NOTE: To change from internal to external display, use the hotkey combination.

Y
Video OK? Done

N A
Press lid switch to ensure operation.

Y
Video OK? Done Video OK?

Y
Done

N
Check for bent pins on cable.

N
Replace the following one at a time. Test after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board

N
Video OK? Try another display. Internal and external video OK?

N
Replace system board.

Y
Done

Y
Done

2­16

Maintenance and Service Guide

Troubleshooting

Flowchart 2.7--No Video, Part 2
Continued from
"Flowchart 2.6--No Video, Part 1."

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

N
Go to "A" in Video OK?
"Flowchart 2.6--No Video, Part 1."

Y
Video OK? Done

Y
Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

N
Try another external monitor.

Y
Video OK? Done Internal and external video OK?

Y
Done

N

N
Go to Adjust external monitor display.
"Flowchart 2.8--Nonfunctioning Docking Device (if applicable)."

Maintenance and Service Guide

2­17

Troubleshooting

Flowchart 2.8--Nonfunctioning Docking Device (if applicable)
Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reinstall computer into docking device.

Reset monitor cable connector at docking device.

Y
Docking device operating? Done

Y
Docking device operating? Done

N
Test replacement docking device with new computer.

N
Remove computer, replace docking device.

2­18

Maintenance and Service Guide

Troubleshooting

Flowchart 2.9--No Operating System (OS) Loading
No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive, go to "Flowchart 2.10--No OS Loading,
Hard Drive, Part 1."

No OS loading from diskette drive, go to "Flowchart 2.13--No OS Loading,
Diskette Drive."

No OS loading from optical drive, go to "Flowchart 2.14--No OS Loading,
Optical Drive."

No OS loading from network, go to "Flowchart 2.20--No Network/Modem
Connection."

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

Maintenance and Service Guide

2­19

Troubleshooting

Flowchart 2.10--No OS Loading, Hard Drive, Part 1
OS not loading from hard drive.

Y
Nonsystem disk message?

Go to
"Flowchart 2.11--No OS Loading, Hard Drive, Part 2."

N
Reseat external hard drive.

Y
OS loading? Done

N N
Boot from CD?

Y
Check the Setup utility for correct booting order.

N
Boot from diskette?

Go to
"Flowchart 2.13--No OS Loading, Diskette Drive."

Y N
Change boot priority through the Setup Utility and reboot.

Boot from hard drive?

Y
Done

N
Boot from hard drive? Go to
"Flowchart 2.17--Nonfunctioning Device."

Y

2­20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.11--No OS Loading, Hard Drive, Part 2
Continued from
"Flowchart 2.10--No OS Loading, Hard Drive, Part 1."

Reseat hard drive. 1. Replace hard drive. 2. Replace system board.

N
Disc or diskette in drive?

Y
Hard drive accessible? Done

Y
Remove disc or diskette and reboot.

N
Run FDISK.

Y
Boot from hard drive? Done Hard drive partitioned?

N

N N
Boot from diskette drive? Go to
"Flowchart 2.13--No OS Loading, Diskette Drive."

Y N
Hard drive formatted?

Create partition, and then format hard drive to bootable C:\ prompt.

Format hard drive and bring to a bootable C:\ prompt.

Y N
Hard drive accessible?

Y

Y
Computer booted? Done

Y
Go to
"Flowchart 2.12--No OS Loading, Hard Drive, Part 3."

Load OS using Operating System disc (if applicable).

N
Go to
"Flowchart 2.12--No OS Loading, Hard Drive, Part 3."

Maintenance and Service Guide

2­21

Troubleshooting

Flowchart 2.12--No OS Loading, Hard Drive, Part 3
Continued from
"Flowchart 2.11--No OS Loading, Hard Drive, Part 2."

N
System files on hard drive? Install OS and reboot.

Y Y
Virus on hard drive? Clean virus. OS loading from hard drive?

Y
Done

N
Run SCANDISK and check for bad sectors.

N Y
Diagnostics on disc or diskette? Replace hard drive.

N N
Can bad sectors be fixed? Replace hard drive. Run diagnostics and follow recommendations.

Y N
Fix bad sectors. Boot from hard drive? Replace hard drive.

Y
Done

2­22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.13--No OS Loading, Diskette Drive
Y
OS not loading from diskette drive. Reseat diskette drive. OS loading? Done

N

Y
Nonsystem disk message? Bootable diskette in drive?

N
Install bootable diskette and reboot computer.

N N
Boot from another device? Go to
"Flowchart 2.17--Nonfunctioning Device."

Y
Check diskette for system files. Try different diskette.

Y N
Diskette drive enabled in the Setup utility? Enable drive and cold boot computer. Nonsystem disk error?

Y

N Y

Replace the following components individually, retesting after each replacement: Diskette drive System board

Y Y
Is diskette drive boot order correct? Reset the computer. Refer to
Section 1.2, "Resetting the Computer," for

OS loading?

Done

N

N

instructions.

Change boot priority using the Setup Utility.

Go to
"Flowchart 2.17--Nonfunctioning Device."

Maintenance and Service Guide

2­23

Troubleshooting

Flowchart 2.14--No OS Loading, Optical Drive
No OS loading from CD-ROM or DVD-ROM drive.

Y
Disc in drive? Bootable disc in drive?

N

N
Install bootable disc.

Y
Try another bootable disc.

Install bootable disc and reboot computer.

Y
Boots from CD or DVD? Done

N Y
Reseat drive. Boots from CD or DVD? Done

N N
Booting from another device? Go to
"Flowchart 2.17--Nonfunctioning Device."

Y Y
Booting order correct?

Reset the computer. Refer to
Section 1.2, "Resetting the Computer," for

Go to
"Flowchart 2.17--Nonfunctioning Device."

N
Correct boot order using the Setup Utility.

instructions.

2­24

Maintenance and Service Guide

Troubleshooting

Flowchart 2.15--No Audio, Part 1
Y
No audio. Turn up audio internally or externally. Audio? Done

N

Y
Computer in docking device (if applicable)? Undock Internal audio?

N
Go to
"Flowchart 2.16--No Audio, Part 2."

N
Go to
"Flowchart 2.16--No Audio, Part 2."

Y

Replace the docking device.

Y
Go to
"Flowchart 2.17--Nonfunctioning Device."

Audio?

Done

N

Maintenance and Service Guide

2­25

Troubleshooting

Flowchart 2.16--No Audio, Part 2
Continued from
"Flowchart 2.15--No Audio, Part 1."

N
Audio driver in OS configured? Reload audio drivers.

Y N
Correct drivers for application? Load drivers and set configuration in OS.

Y
Connect to external speaker.

N
Audio?

Y

Replace audio board and speaker connections in computer (if applicable).

Y
Audio? Done

N

Replace the following components individually, retesting after each replacement: Internal speakers Audio board (if applicable)

2­26

Maintenance and Service Guide

Troubleshooting

Flowchart 2.17--Nonfunctioning Device
Nonfunctioning device.

Reseat device.

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

Y
Clear CMOS. Any physical device detected? Fix or replace broken item. Go to Reattach device. Close computer, plug in power, and reboot. Replace hard drive.
"Flowchart 2.9--No Operating System (OS) Loading."

N

N
Device boots properly? Replace NIC. If integrated NIC, replace system board. Device boots properly?

N

Y
Replace diskette drive.

Y

Done

Done

Maintenance and Service Guide

2­27

Troubleshooting

Flowchart 2.18--Nonfunctioning Keyboard
Keyboard not operating properly.

Connect computer to good external keyboard.

N
External device works? Replace system board.

Y
Reseat internal keyboard connector (if applicable).

N
Keyboard operating properly? Replace internal keyboard or cable.

Y Y
Done Keyboard operating properly? Done

N
Replace system board.

2­28

Maintenance and Service Guide

Troubleshooting

Flowchart 2.19--Nonfunctioning Pointing Device
Pointing device not operating properly.

Connect computer to good external pointing device.

N
External device works? Replace system board.

Y
Reseat internal pointing device connector (if applicable).

N
Pointing device operating properly? Replace internal pointing device or cable.

Y Y
Done Pointing device operating properly? Done

N
Replace system board.

Maintenance and Service Guide

2­29

Troubleshooting

Flowchart 2.20--No Network/Modem Connection
No network or modem connection.

N
Network or modem jack active? Replace jack or have jack activated.

Y Y
Digital line? Connect to nondigital line.

N N
NIC/modem configured in OS? Reload drivers and reconfigure. Network or modem connection working?

Y
Done

Y
Disconnect all power from the computer and open.

N
Replace NIC/modem (if applicable).

Y
Reseat NIC/modem (if applicable). Network or modem connection working? Done

N
Replace system board.

2­30

Maintenance and Service Guide

3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Maintenance and Service Guide

3­1

Illustrated Parts Catalog

3.2 Computer Major Components

Computer Major Components

3­2

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components
Item 1 Description Spare Part Number

Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models (includes camera, camera cable, and microphones): 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 17.0-inch, SXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Single Lamp with BrightView 432948-001 432947-001 432946-001

For use with de-featured computer models (includes microphones): 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 17.0-inch, SXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Single Lamp with BrightView 432951-001 432950-001 432949-001

Section Refer toassembly3.3, "Display Assembly Components," for display internal component spare part number information. 2 3 4 5 Switch cover (includes LED board and LED board cable) Power button board (includes power button board cable) Speaker assembly 432979-001 432987-001 432994-001

Keyboards For use with all computer models in the following countries: French Canada 432976-121 The United States 432976-001

Maintenance and Service Guide

3­3

Illustrated Parts Catalog

Computer Major Components

3­4

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 5 Description Spare Part Number

Keyboards (Continued) For use only with computer models using Intel processors in the following countries: Latin America 432976-161 Thailand 432976-281

For use only with computer models using AMD processors in the following countries: Denmark, Finland, Norway, and Sweden France Germany 6 7 8 432976-DH1 The Netherlands Italy Spain The United Kingdom 432976-B31 432976-061 432976-071 432976-031 432993-001 432978-001 432977-001 432981-001

432976-051 432976-041

Display lid switch module (includes display lid switch module cable) Top cover support trim Top cover (includes TouchPad and TouchPad cable) Plastics Kit

9a 9b 9c 9d 10 11 12

ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) Wireless switch board (includes wireless switch board cable) Audio board (includes audio board cable and infrared lens) Bluetooth module (includes Bluetooth module cable) 432991-001 432986-001 412766-001

Maintenance and Service Guide

3­5

Illustrated Parts Catalog

Computer Major Components

3­6

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 13 14 Description USB/magnetic board (includes USB/magnetic board cable) System boards For use with only computer models using Intel processors: G73 (includes 512-MB of video RAM) G73M (includes 256-MB of video RAM) For use only with UMA computer models using AMD processors For use only with discrete computer models using AMD processors 15 Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T2250 (1.66-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T5200 (1.66-GHz) AMD Turion ML-60 2.0-GHz AMD Turion ML-56 1.8-GHz AMD Turion ML-52 1.6-GHz AMD Turion ML-50 1.6-GHz Mobile AMD Sempron 3500+ (1.8-GHz) 16 Fan/heat sink assemblies For use only with computer models using Intel processors For use only with computer models using AMD processors 17 ExpressCard assembly 434678-001 432995-001 432988-001 434730-001 434731-011 436903-001 419437-001 436902-001 436069-001 431373-001 431372-001 431371-001 436070-001 434660-001 434659-001 436450-001 432945-001 Spare Part Number 432990-001

Maintenance and Service Guide

3­7

Illustrated Parts Catalog

Computer Major Components

3­8

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 19 20 Description Optical drive connector board USB board (includes USB board cable) Power connector assembly (includes power connector, power connector assembly cable, and power connector assembly bracket) Base enclosures (include wireless switch actuator) For use only with computer models using Intel processors For use only with computer models using AMD processors Rubber Feet Kit (includes 5 computer feet, not illustrated) 22 Batteries 8-cell, 4.4-AHr for use only with computer models using AMD processors 8-cell, 2.55-AHr for use only with computer models using Intel processors 8-cell, 2.2-AHr 432974-001 436904-001 434674-001 436364-001 432980-001 432982-001 Spare Part Number 432992-001 432989-001 432985-001

21

Maintenance and Service Guide

3­9

Illustrated Parts Catalog

Computer Major Components

3­10

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 23 Description Hard drives (include bracket and connector) For use only with computer models using Intel processors: 7200-rpm, 100-GB For use with all computer models (all 5400 rpm; include bracket and connector): 120-GB 100-GB 80-GB Hard Drive Bracket Kit (includes the hard drive bracket and screws; not illustrated) 24 25 RTC battery (includes 2-sided tape) Mini Card modules For use only with models using Intel processors: 802.11a/b/g WLAN Mini Card module for use in the countries listed below. These countries are categorized as most of the world1 (MOW1). Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 407674-001 432998-001 432997-001 432996-001 434106-001 431436-001 434662-001 Spare Part Number

Paraguay Saudi Arabia Taiwan The United States Vietnam

Maintenance and Service Guide

3­11

Illustrated Parts Catalog

Computer Major Components

3­12

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 25 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use in the countries listed below. These countries are categorized as most of the world2 (MOW2). Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco 407674-002 Spare Part Number

The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 407674-003

802.11a/b/g WLAN Mini Card module for use in the countries listed below. These countries are categorized as the rest of the world (ROW). China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea

Uruguay Venezuela

Maintenance and Service Guide

3­13

Illustrated Parts Catalog

Computer Major Components

3­14

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 25 Description Mini Card modules (Continued) For use only with models using AMD processors: 802.11a/b/g WLAN Mini Card module for use in the United States and Canada. 802.11a/b/g WLAN Mini Card module for use in the countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407160-001 407160-002 Uruguay Venezuela 407159-001 407159-002 Uruguay Venezuela Spare Part Number

802.11b/g WLAN Mini Card module for use in the United States and Canada. 802.11b/g WLAN Mini Card module for use in the countries listed below: China Ecuador Haiti 26 Honduras Pakistan Peru Qatar South Korea

Memory modules, PC-5300, 667-MHz, 1-DIMM For use only with models using Intel processors: 1024-MB 512-MB 256-MB For use only with models using AMD processors: 1024-MB 512-MB 256-MB 432970-001 432969-001 432968-001 434742-001 434741-001 434740-001

Maintenance and Service Guide

3­15

Illustrated Parts Catalog

Computer Major Components

3­16

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 27 Description Optical drives (include bezel) For use only with computer models using Intel processors: DVD/CD-RW Combo Drive 434673-001 Spare Part Number

For use only with computer models using AMD processors: DVD/CD-RW Combo Drive For use with all computer models: DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive Cable Kit (not illustrated), includes: Audio board cable Bluetooth module cable Display lid switch module cable USB board cable USB/magnetic board cable 432973-001 432972-001 434677-001 432971-001

Maintenance and Service Guide

3­17

Illustrated Parts Catalog

3.3 Display Assembly Components

Display Assembly Components

Table 3-2 Display Assembly Components Spare Part Number Information
Item 1 Description Display bezels For use with Dual Lamp display panels with camera For use with Dual Lamp display panels without camera For use with Single Lamp display panels with camera For use with Single Lamp display panels without camera 432956-001 436068-001 432955-001 436067-001 Spare Part Number

3­18

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-2 Display Assembly Components Spare Part Number Information (Continued)
Item 2 Description Spare Part Number

Display Hinge Kit (includes left and right display hinges) For use with Dual Lamp display panels For use with Single Lamp display panels 432964-001 432963-001

3

Display inverters For use with Dual Lamp display panels For use with Single Lamp display panels 432959-001 431391-001 432960-001

4 5

Camera module Display panels 17.0-inch, WXGA+, TFT Dual Lamp display panel with BrightView 17.0-inch, SXGA+, TFT Single Lamp display panel with BrightView 17.0-inch, WXGA+, TFT Single Lamp display panel with BrightView

432954-001 432953-001 432952-001 432965-001 432966-001 432961-001 432962-001

6 7 8 9 10

Display hinge covers Wireless antenna transceivers and cables Microphones Display Cable Kit (includes camera cable) Display enclosures For use with Dual Lamp display panels For use with Single Lamp display panel Display Screw Kit (includes screws and rubber screw covers, not illustrated)

432958-001 432957-001 432967-001

Maintenance and Service Guide

3­19

Illustrated Parts Catalog

3.4 Mass Storage Devices

Mass Storage Devices

Table 3-3 Mass Storage Devices Spare Part Number Information
Item 1 Description Hard drives (include bracket and connector) For use only with computer models using Intel processors: 7200-rpm, 100-GB For use with all computer models (all 5400 rpm): 120-GB 100-GB 80-GB Hard Drive Bracket Kit (not illustrated) 432998-001 432997-001 432996-001 434106-001 434662-001 Spare Part Number

3­20

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-3 Mass Storage Devices Spare Part Number Information (Continued)
Item 2 Description Optical drives For use only with computer models using Intel processors: DVD/CD-RW Combo Drive 434673-001 Spare Part Number

For use only with computer models using AMD processors: DVD/CD-RW Combo Drive For use with all computer models: DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive 432973-001 432972-001 432971-001

Maintenance and Service Guide

3­21

Illustrated Parts Catalog

3.5 Plastics Kit

Plastics Kit Components

3­22

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-4 Plastics Kit Spare Part Number Information
Item Description Plastics Kit 1 2 3 4 Spare Part Number 432981-001

Includes: ExpressCard slot bezel Memory module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) Left hard drive cover (includes 2 captive screws, secured by C-clips)

Maintenance and Service Guide

3­23

Illustrated Parts Catalog

3.6 Cable Kit

Cable Kit Components

3­24

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5 Cable Kit Spare Part Number Information
Item Description Cable Kit 1 2 3 4 5 Includes: Audio board cable Display lid switch module cable Bluetooth module cable USB board cable USB/magnetic board cable Spare Part Number 434677-001

Maintenance and Service Guide

3­25

Illustrated Parts Catalog

3.7 Miscellaneous
Table 3-6 Spare Parts: Miscellaneous
Description AC adapters HP 90W PFC AC adapter HP 90W non-PFC AC adapter Analog TV tuner Composite S-Video and audio input cable DVB-T TV tuner DVB-T TV tuner antenna Ear bud headset HP Backpack HP Remote Control Logo Kit RF cable RF input adapter cable TV tuner remote control USB digital drive USB infrared receiver USB travel mouse Wireless laser mouse 432309-001 432310-001 407941-001 407939-001 412175-001 412176-001 371693-001 405527-001 407313-001 432984-001 408485-001 407940-001 408479-001 364727-001 408483-001 309674-001 430958-001 Spare Part Number

3­26

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-6 Spare Parts: Miscellaneous (Continued)
Description Power cords for use with all computer models: Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States Denmark Italy The United Kingdom and Hong Kong 394279-021 394279-001 394279-081 394279-061 394279-031 Spare Part Number

Power cords for use only with computer models using Intel processors: Australia and New Zealand Israel India Switzerland 394279-011 394279-BB1 394279-D61 394279-111

Screw Kits (include the following screws; refer to Appendix A, "Screw Listing," for more information on screw specifications and usage) For use only with computer models using Intel processors For use only with computer models using AMD processors Phillips PM3.0×3.0 screw Phillips PM2.5×11.0 screw Phillips PM2.5×8.0 screw Phillips PM2.5×7.0 screw Phillips PM2.5×5.0 screw 434676-001 432983-001

Phillips PM2.5×4.0 screw Phillips PM2.0×6.0 Screw Phillips PM2.0×5.0 captive screw Phillips PM2.0×4.0 screw Phillips PM2.0×3.0 screw

Maintenance and Service Guide

3­27

Illustrated Parts Catalog

3.8 Sequential Part Number Listing
Table 3-7 Spare Parts: Sequential Part Number Listing
Spare Part Number 309674-001 364727-001 371693-001 394279-001 394279-011 394279-021 Description USB travel mouse USB digital drive Headset Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States Power cord for use only with computer models using Intel processors in Australia and New Zealand Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Power cord for use in the United Kingdom and Hong Kong Power cord for use in Italy Power cord for use in Denmark Power cord for use only with computer models using Intel processors in Switzerland Power cord for use only with computer models using Intel processors in Israel Power cord for use only with computer models using Intel processors in India HP Backpack 802.11b/g WLAN Mini Card module for use only with models using AMD processors in the United States and Canada.

394279-031 394279-061 394279-081 394279-111 394279-BB1 394279-D61 405527-001 407159-001

3­28

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407159-002 Description 802.11/b/g WLAN Mini Card module for use only with models using AMD processors in the countries listed below: China Ecuador Haiti Honduras 407160-001 407160-002 Pakistan Peru Qatar South Korea Uruguay Venezuela

802.11a/b/g WLAN Mini Card module for use only with models using AMD processors in the United States and Canada. 802.11/b/g WLAN Mini Card module for use only with models using AMD processors in the countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela

407313-001 407674-001

HP Remote Control 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries listed below: Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand Paraguay Saudi Arabia Taiwan The United States Vietnam

Maintenance and Service Guide

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Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407674-002 Description 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries listed below: Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France 407674-003 Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan

802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea

3­30

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407939-001 407940-001 407941-001 408479-001 408483-001 408485-001 412175-001 412176-001 412766-001 430958-001 419437-001 431371-001 431372-001 431373-001 431391-001 431436-001 432309-001 Description Composite S-Video and audio input cable RF input adapter cable Analog TV tuner TV tuner remote control USB infrared receiver RF cable DVB-T TV tuner DVB-T TV tuner antenna Bluetooth module (includes Bluetooth module cable) Wireless laser mouse Intel Core Duo T2300E (1.66-GHz) processor (includes thermal pad) AMD Turion ML-50 1.6-GHz processor (includes thermal pad) AMD Turion ML-52 1.6-GHz processor (includes thermal pad) AMD Turion ML-56 1.8-GHz processor (includes thermal pad) Display inverter for use with Single Lamp display panels RTC battery (includes 2-sided tape) HP 90W PFC AC adapter

Maintenance and Service Guide

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Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 432310-001 432945-001 432946-001 Description HP 90W non-PFC AC Adapter System board for use only with discrete computer models using AMD processors (includes thermal pads) 17.0-inch, WXGA+, TFT Single Lamp display assembly with BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 17.0-inch, SXGA+, TFT Single Lamp display assembly with BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 17.0-inch, WXGA+, TFT Dual Lamp display assembly with BrightView for use with full-featured computer models (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 17.0-inch, WXGA+, TFT Single Lamp display assembly with BrightView (includes microphones, wireless antenna transceivers, and cables) 17.0-inch, SXGA+, TFT Single Lamp display assembly with BrightView (includes microphones, wireless antenna transceivers, and cables) 17.0-inch, WXGA+, TFT Dual Lamp display assembly with BrightView for use with de-featured computer models (includes microphones, wireless antenna transceivers, and cables) 17.0-inch, WXGA+, TFT Single Lamp display panel with BrightView

432947-001

432948-001

432949-001

432950-001

432951-001

432952-001

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Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 432953-001 432954-001 432955-001 432956-001 432957-001 432958-001 432959-001 432960-001 432961-001 432962-001 432963-001 432964-001 432965-001 432966-001 432967-001 Description 17.0-inch, SXGA+, TFT Single Lamp display panel with BrightView 17.0-inch, WXGA+, TFT Dual Lamp display panel with BrightView Display bezel for use with Single Lamp display panels with camera Display bezel for use with Dual Lamp display panels with camera Display enclosure for use with Single Lamp display panel Display enclosure for use with Dual Lamp display panels Display inverter for use with Dual Lamp display panels Camera module Microphones Display Cable Kit (includes camera cable) Display Hinge Kit for use with Single Lamp display panels (includes left and right display hinges) Display Hinge Kit for use with Dual Lamp display panels (includes left and right display hinges) Display hinge covers Wireless antenna transceivers and cables Display Screw Kit (includes screws and rubber screw covers)

Maintenance and Service Guide

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Illustrated Parts Catalog

Table 3-7 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 432968-001 432969-001 432970-001 432971-001 432972-001 432973-001 432974-001 432976-001 432976-031 432976-041 432976-051 432976-061 Description 256-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with computer models using AMD processors 512-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with computer models using AMD processors 1024-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with computer models using AMD processors DVD/CD-RW Combo Drive for use only with computer models using AMD processors DVD±RW/R and CD-RW Double-Layer Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 8-cell, 4.4-AHr battery for use only with computer models using AMD processors Keyboard for use with all computer models in the United States Keyboard for use only with computer models using AMD processors in the United Kingdom Keyboard for use only with computer models using AMD processors in Germany Keyboard for use only with computer models using AMD processors in France Keyboard for use only with computer models using AMD processors in Italy

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M