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. Doc. Title Diamond Service Manual
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Diamond Service Manual
U
HTC Proprietary
Confidential Treatment Requested
Rev. A05
HTC Corporation
Engineering Mobility
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REVISION CONTROL TABLE REV AX01 A01 DATE 2008/04/14 2008/5/9 CONTENTS Fist Draft 1. Modify product overview 2. Add RF spec 3. Add pre-load process 1. Modify the pre-load process in chapter 4 2. Modify ESPL material P/N 3.Modify the idle current specification in the page no. 71 Modify the pre-load process from page no. 53~56 1. Modify the specification for G-sensor in the page no. 7 2. Remove the matrix table in the pre-load process 1. Modify the disassembly process in page no.23, 24 and 30 2. Modify the pre-load process from page no. 53~57 3. Modify the SPL list in Chapter 9.1 4. Modify main board current leakage test procedure in the chapter No.5 DEPT PSE PSE REVISED Steven Liu Steven Liu STAGE CVT MV
A02 A03 A04
2008/5/29 2008/6/9 2008/6/14
PSE PSE PSE
Steven Liu Steven Liu Steven Liu
MP MP MP
A05
2008/6/21
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Steven Liu
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Table of Contents
1. INTRODUCTION ....................................................................................................................................................................4 1.1 1.2 PRODUCT FEATURES ..........................................................................................................................................5 PRODUCT OVERVIEW ........................................................................................................................................12
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18 2.1 2.2 2.3 TOOLS LIST......................................................................................................................................................18 DISASSEMBLING PROCEDURE............................................................................................................................18 ASSEMBLING PROCEDURE ................................................................................................................................32
3. ROM RE-FLASH PROCEDURE ........................................................................................................................................46 3.1 3.2 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ................................................................................46 ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................49
4. DIAGNOSTIC PROGRAM ..................................................................................................................................................51 4.1 LIST OF DIAGNOSTIC / WINCE TEST ITEMS ........................................................................................................52
5. POWER MEASUREMENT TEST ......................................................................................................................................70 5.1 5.2 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................70 BATTERY RUNDOWN TEST PROCEDURE ..............................................................................................................74
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................79 6.1 6.2 6.3 CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................79 DISPLAY INSPECTION ........................................................................................................................................80 MAIN UNIT INSPECTION .....................................................................................................................................81
7. GENERIC TROUBLESHOOTING .....................................................................................................................................82 8. GENERIC LABELING PLAN..............................................................................................................................................87 9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................96 9.1 9.2 10. SPL FOR REPAIR..............................................................................................................................................96 BOARD LEVEL 2.5 REPAIRS ............................................................................................................................102 RF ANTENNA SPECIFICATION .................................................................................................................................108
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1. Introduction
This manual provides the technical information to support the service activities of Diamond. This document contains highly confidential information, so any or all of this document should not be revealed to any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After reading this chapter, you will know what feature the product has and basic hardware operation. Also you will know how to perform soft-rest and hard-rest in this chapter. Chapter 2: Device Dissembling and Assembling Procedure- After reading this chapter, you will learn how to disassemble and assemble the product. Also, you will know what tools to use and the torque. Please follow the instruction to dissemble the unit to prevent from damaging the unit. Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of enter the boot loader mode. Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn How to use the diagnostic program to perform unit function test How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and USB etc...) Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB leakage test procedure and battery run-down test (Battery Capacity Measurement). Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance quality inspection criteria, ex. Display, bezel, and housing etc... Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic trouble-shooting. Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex. Regulation label, and battery label etc... Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference list and photos for repairing, including unit and Board level. Chapter 10: RF Antenna Specification- Reference Spec for RF test.
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1.1 Product Features
Platform ra Ult bar type PDA phone form factor slim Mi crosoft Windows Mobile 6.1 professional HS DPA/UMTS 0: 85 824-849 MHz, 869-894 MHz (Band V) 900: 880-915 MHz, 925-960 MHz (Band VIII) 19 00:1850-1910MHz, 1930-1990MHz (Band II) Dimension 10 2 mm(L) x 51 mm(W) x 11.5 mm(T) [W/ 900mAH battery] 21 00:1920-1980MHz, 2110-2170MHz (Band I) GSM/GPRS/EDGE Tri-band 0: 85 824-849, 869-894MHz 0: 90 880-915, 925-960MHz Processor/Chipset Qu alcomm MSM 7201A, 528 MHz 18 00: 1710-1785, 1805-1880MHz 19 00: 1850-1910, 1930-1990MHz HS DPA / UMTS Memory ROM: 256 MB (for programs and users' storage) NA ND: 4 GB RAM: 196 MB DDR RAM (include 64MB memory in baseband) 3GPP Release 5 compliant Up to 3.6/7.2Mbps peak rate HS UPA [Option, depends on carrier engagement] Category 5, 2Mbps Concurrent: DL up to 3.6Mbs and UL up to 2Mbps Glo bal roaming LCD Module 2.8" VGA dots resolution 64K -color TFT LCD with LED back light To uch Screen ndAuto ba switching Hand over and cell selection between GSM/GPRS/EDGE and UMTS DTM SAIC (circuit switch only) HSDPA/WCDMA/EDGE/GPRS/GSM Function Internal antenna HS DPA/UMTS (2100/900 MHz for EU, Asia and Softbank, 850/1900 for US, Latin America SKU3, 2100/850 for Telstra, Latin America SKU1&SKU2) and GSM/GPRS/EDGE Tri-band (900/1800/1900Mhz for EU, Asia, Softbank, E-Mobile, Telstra, Latin America SKU2 and 850/1800/1900 for US, Latin America SKU1&3) Equ alizer (HSDPA channels only) Audi o codec: AMR-NB, AMR-WB, EFR, FR, HR SMS (MO, MT), concatenated SMS (640 characters) Sup port MCC-MNC-UC-ID as stated in 3GPP TS 25.401 R99, section 6, for both RIL and radio Ge neric services: Call holding/waiting/forwarding Call barring
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CLI (Calling Line Identity) Di splay own number N etwork selection Cell broadcast Multi-party conference call Sp ool icon Ph ase 2+ unstructured supplementary service data N etwork Lock CP HS (partial support)
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Diamond Service Manual
static condition)
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Warm start: 60 seconds, typical TTFF (open sky & static condition) rt: Cold sta 75 seconds, typical TTFF (open sky & static condition) Update rate: once/1sec (default) GPS Accuracy Po sition: < 15 meters, 95% typical Velo city: 0.05 meter/sec steady state
EGPRS Functionality EGPRS class B Multi-slot standard class 10 PBCCH Lin k Adaptation and Incremental Redundancy USIM/SIM 1.8/3V of UICC USIM Application at least according to 3GPP TS 31.102 SIM Application Tool Kit release 96 complete, 98 class 3, and 99 partial Ove r the Air (OTA) programming F DN ADN Se curity Pin 1 & 2 control EAP-SIM Standalone GPS (Qualcomm based solution) Internal GPS antenna Sen sitivity : better than -150dBm for outdoor usage Sup port NMEA 0183 version 3.0 or above Dynami cally allocate para Acqui sition time Hot start: 8 seconds, typical TTFF (open sky & HTC CONFIDENTIAL llel channel GPS receiver
A-GPS (Qualcomm Based solution) Sup port UE-Based & UE-Assisted A-GPS OMA SUPL v1.0 compliance (v2.0 if available) SUPL-RRLP SUPL-RRC (optional) (TBD) WAP push initiated SUPL Standard 3GPP A-GPS compliance 3GPP TS 44.031 (RRLP 5.12) 3GPP TS 25.305 (GSM & UMTS) JS R 179 (Location API) support Perfo rmance requirement TTFF (95% successful rate): < 20 seconds 2 D Location Error (95% successful rate): < 100 m Sen sitivity requirement GPS for one satellite: up to -142dBm GPS for remaining satellite: up to -147dBm 3GPP TS 25.171 compliance (Requirement for support of Assisted Global Positioning System) 3GPP 34.171 (Terminal conformance specification, Assisted Global Positioning System) 3GPP TS 34.108 (Common test environments for User Equipment conformance testing) Motion G-sensor
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Tri-Axis Accelerometer Resolution: 1.22 milli-g Auto po rtrait / landscape mode change when device orientation change FM Radio Tu ring range: 87.5Mhz ~ 108Mhz Frequ ency space: 100Khz to Au channel search Digital Camera Main c amera: (manufacture option) 3 me ga-pixel camera auto focus 2n d camera: (manufacture option) Color CMOS VGA camera Keyboard/Button/Switch Po wer button (Wake up key) Short Press: system on/off ngLo Press: power on/off HT C navigator include 5 -way navigator pad Home B ack / Clear d /Sen hands-free - Lon during the call: handsfree on/off g press End Volum e Up/Down button Reset Notification Notification by sound, vibration, navigator LEDs or status shown on the display Audio Built-in Microphone Receiver udLo speaker for Hands-Free supported HTC CONFIDENTIAL
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uplex d Full Audi o sampling rate
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Recording (uplink): 8-bits or 16-bits with 8KHz, 11KHz, 22KHz, 44KHz ck Playba (downlink): 16-bits with 44KHz AMR-NB/AMRWB/ AAC/AAC+/eAAC+/WAV/WMA/MP3 codec Audi o Path Routing Blueto oth Receiver Speaker Head set Connectivity & Interface Blueto oth Compliant with v2.0 with EDR Cl ass 2 transmit power Sup ported profiles: GA P (generic access profile) SPP (s erial port profile) OPP (o bject push profile) GOEP (generic object exchange profile) Ac tiveSync-Over-Bluetooth HSP (headset profile) HF P (handsfree profile) A2 DP (Advanced Audio Distribution profile) AVRCP (Audio/Video Remote control Profile) HI D (Human interface device profile) SIM Ac cess Profile ceServi Discovery Application Profile BPP (basic printing profile) FTP (file transfer profile) PAN (personal area networking profile) DUN (Dial-up profile) PBAP (Phone Book Access Profile)
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Co-exist with WiFi Fi Wi [manufacture option] IEEE 802.11b/g compliant Internal WLAN antenna Data rate auto fallback for extended range ELP mode Se curity 802.11i and AES WPA2 authentication WEP, WPA2, PSK, EAP-TLS, PEAP, LEAP, EAP-SIM Sign aling interfaces between the terminal device and the servers: mutually authenticated and encrypted utilizing TLS (RFC 2246) with RC4 encryption with SGA1 used as the message integrity check QoS 80 2.11 WME QoS 80 2.11e st Fa to AP handover AP HTC ExtUSB 11-pin mini-USB USB 2.0 Client with High / Full Speed Audi o Jack H 2W support ssMa storage support 1.8/3V USIM/SIM card slot RF c onnector for testing Power Battery T wo removable and rechargeable Lithium ion battery sku, 900 mAH Cha rging time: < 3 hours Battery life 900mAH Playing WMV: 7 hours Playing WMA: 10 hours Tal k time: 2.95 ~ 5.2 hours for GSM HTC CONFIDENTIAL
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k time: 1.3 ~ 5.2 hours for UMTS Tal Vide o Telephony time: 77~109 minutes byStand 219~329 hours for GSM time: byStand 195 ~ 379 hours for UMTS time: AC daptora AC in put: 100 ~ 240V AC, 50/60 Hz Th e device shall be able to detect the AC adapter complied with China adapter standard. Th e AC adapter which ship to China shall comply with China adapter standard ut:DC outp 1A 5V and nt Ambie light sensor Stylus ck Lo mechanism with plug in /out detect and type magnetic function Lanyard Hole A lanyard hole allow user to attach various stylish pendant to the phone. Accessories ck Qui Guide [Inbox] Start CD (User manual & Sync. software) [Inbox] Scree n Protector [Inbox] Stylus [Inbox] Travel Charger [Inbox] USB Sync Cable (mini-USB/USB) [Inbox] Battery with battery cover [Inbox] Wi red Stereo Headset [Inbox] Po uch [Inbox] 3in-1 stylus 3.5 mm audio adaptor cable with earphone, HS U110 Wi red Remote Controller with Earphone, RC E100 noMo Bluetooth Headset, BH M200 Stere o Bluetooth Headset, BH S100
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Bluetooth Keyboard 4 -in-1 multifunction audio cable Ca r Charger Car Holder 13 40mAH extended battery Compatibility Test : Below accessories are required to do the compatibility test noMo Bluetooth Headset, BH M100 Y-Cabl e 11 pin to 5pin + 6pin Y-Cabl e 11 pin to 5pin + 3.5 mm Audio Jack Y-Cabl e 11-pin to 5-pin + 2.5 mm Audio Jack Hand sfree Carkit : Parrot CK3400LS, Parrot MK6100, Parrot Minikit, Audi, BMW & Mercedes incar solutions Blueto oth Conference: Parrot Conference Blueto oth Speaker: Parrot Boombox Microsoft Windows Mobile 6 Professional (PPC) Applications Mic rosoft Outlook Mobile Ca lendar, Contacts, Me ssaging (SMS/E-mail),
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geStora Encryption, Device Lock Card Mic rosoft Office Mobile Word, Excel & PowerPoint Mobile Mi crosoft Windows Live! Wi ndows Live Messenger Wi ndows Live Mail (Push Mail) Wi ndows Live Contacts Wi ndows Live Search Wi ndows Live Spaces Wi ndows Smart Dialing Mi crosoft Remote Desktop Mobile [optional] Value Added Applications a /Camer Camcorder ra Came Mode En coding format: JPEG Resolution: 2048x1536 (if camera is 3M), UXGA 1600x1200, SXGA 1280x960, VGA 640x480, QVGA 320x240, QQVGA 160x120 Ni ght Mode Di gital Zooming: up to 8x ndTime a Date Stamp Cam corder Mode 15 fp s encoding for QVGA resolution En coding format 63H.2 + AMR-NB MPEG4 + AMR-NB Ri ngtone MIDI 40 p olyphonic & Standard MIDI format 0 and 1 (SMF) / SP MIDI MP3, AAC, AAC+, WMA, WAV and AMR-NB Di rectShow Filters for WMP - Audio Audi o Playback format: AAC, AAC+, eAAC+, MP3, WMA, WAV, AMR, AMR-NB/WB, M4A, AWB, SPMidi
Tasks, & Voice Notes, Email Set Up Wizard Pus h Mail Mi crosoft Internet Explorer Mobile Mi crosoft Media Player Mobile Mic rosoft ActiveSync Mi crosoft Windows Mobile Update Mi crosoft Windows Mobile Marketplace Internet Sharing re Pictu & Video Ga mes File Explorer Device Management Se curity Enhancement HTC CONFIDENTIAL
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o Manager Audi
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DirectShow Filters for WMP - Video Video Playback format: H.263, MPEG4, WMV, Motion JPEG (AVI), H. 264 Min. 30 fps decoding for H.263 & MPEG4 & H. 264@ QVGA resolution Vide o scale up to VGA Combi ned Bit Rate: 64Kbps (playback) re Pictu Enhancement for Pictures & Videos G raphics: JPEG, GIF87a, GIF89a, PNG, WBMP Vide o Thumbnail Preview: H.263, MPEG4, and Motion JPEG (AVI) 3G -324M Video Telephony nePho Canvas Symbol Table SIP for PPC HTC Album EZ SIP ZIP MMS Cli ent Partial compliant to MMS 1.2 & MMS 1.3 (When available) Java virtual machine (J2ME, CLDC 1.1, MIDP 2.0) JS R 185 JTWI JS R 75 PIM access JS R 120 Wireless Messaging API JS R 135 Mobile Media API nt Docume PDF Viewer OMA DRM Engine: For all types of files (Pictures, audio, application etc.), and also all types of delivery method (MMS, email etc.) OMA 1.0 / 2.0 when available Multi-DRM support : MSFT & OMA DRM SIM Manager Comm. Manager STK HTC CONFIDENTIAL
ceVoi & Command Dial ceVoi Recorder (AMR only) skTa Manager Ba ckup Tool To uchFLO Scrolling Audi o Booster Bluetooth FTP Profile/Explorer Bluetooth BPP Bluetooth SAP rk Netwo for file explore Plug-in FM Radio application ubYouT client Strea ming Video Player Op era Browser La rge start menu ngLo press end key Startup animation engine Manila HTC Gizmo Album sicMu RSS Hub ceVoi speed dial shFla 2.1 player lite shFla 2.1 plug-in lite Carrier Specific Applications Abaxia Home Screen (Orange) Mo bile TV (Vodafone) Po cket Video Player (Orange) Worl dCard Mobile rk Netwo Book (SynML)(O2DE) Address Visto Small Icon(Stub client) (Vodafone) ceVoi commander (HTC Asia)
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Talking dictionary(HTC Asia) Antiviru s (Vodafone) RIM Push E-mail Client (Vodafone) ckberryBla shWAP Pu OTA (Vodafone) GPS Navigation SW Copilot GPS Navigation SW TomTom GPS Navigation SW Telmap(Vodafone) GPS Navigation SW Mappy(Vodafone) GPS Navigation SW Webrasca(Vodafone) Regulatory G CF certification [Operator dependent] R&TTE: EMC / EMI, Safety SAR [European Union] Fi Wi Certification [manufacture option] BQB (Bluetooth Qualification Body) certification Wi ndows Mobile Logo (NTSL)
USB certification CB certificate / report [International] UAELAB [UAE] ICASA [T.B.D.] [South Africa]
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1.2 Product overview
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2. Device Disassembling and Assembling Procedure
2.1 Tools List
level No. 1 2 3 4 5 Item Vendor P/N Mini USB DATA interface Cable Earphone Headset AC Adapter WLAN AP Mini Memory Card with Diag. test HTC design program (need be encoded by HTC) mini SD memory card for ROM HTC design code re-flash ( must be encoded by HTC) Y cable for ROM code re-flash and HTC special tools RTT-00004 diagnostic test program USB SD card reader (ZENITRON WFGMRSD-TP) RTT-00005 Diagnostic card for Diamond DCT-00001 Unit current consumption test HTC design fixture Power supply Current Meter Mobile tester Special Made Plastic Stick HTC special tools Hand tools Navi Board to M/B assembly fixture HTC design RTT-00001 LCD FPC to M/B assembly fixture HTC design RTT-00003 Mylar for Navi keycap gap RTT-00011 control(30x5xT0.15) Mylar for Navi keycap gap RTT-00012 control(30x10xT0.15) Label printer Lead-free Soldering station Air heater
6
7 L1 8 9 9 10 11 12 13 14 15 16 17 L2 18 19 18 19
L 2.5
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2.2 Disassembling procedure
TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING PROCESS. 1. LENS CLEANING CLOTH. 2. PHILIPS SCREW DRIVER 000X40. 3. FLAT PLASTIC STICK. 4. PLASTIC TWEEZERS. 5. BOARD TO BOARD CONNECTOR
ASSEMBLY FXTURE
HOLD THE THUMBS ON THE TOP LEFT AND BOTTOM RIGHT OF THE BATTERY COVER AND SLIDE IT UPWARDS AND REMOVE THE BATTERY COVER
SLIDE DOWN THE STYLUS
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REMOVE THE BATTERY
UNFASTEN THE 3 SCREWS AT THE LOCATION INDICATED AND REMOVE THE ANTENNA COVER CAREFULLY
UNFASTEN THE 3 SCREWS AT THE LOCATION INDICATED AND REMOVE THE SIM COVER CAREFULLY
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REMOVE THE CAP FROM THE ANTENNA COVER
REMOVE THE SPEAKER CAUTION: AVOID DAMAGE THE SPEAKER
UNFASTEN THE 2 SCREWS AT THE LOCATION INDICATED AND REMOVE THE STYLUS SUPPORTER
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REMOVE THE METAL COVER
RELEASE THE HOOK OF CABLE COVER FROM THE HOUSING THEN SEPARATE THR GPS COXIAL CABLE FROM THE COVER THEN REMOVE THE COAXIAL CBLE COVER CAREFULLY
REMOVE THE VOLUME BUTTON COVER
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REMOVE THE POWER BUTTON COVER
REMOVE THE LCM FPC TAPE FROM THE CONNECTOR
LOOSE THE LCM FPC CABLE FROM THE CONNECTOR
Loss the glue under backward
Remove the EMC tape and connector cover
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DISCONNECT THE FPC CABLE BY USING TWEZEERS CAREFULLY
Disconnect the FPC cable by using the tweezers and pull it with backward direction
DISCONNECT THE LCM AND NAVI BOARD CONNECTOR FROM THE MAIN BOARD
RELEASE THE HOOK AND TURN OVER THE MAIN BOARD
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DISCONNECT THE GPS COAXIAL CABLE FROM THE MAIN BOARD CAREFULLY NOTE: DO NOT RE-USE THE BT/WIFI AND GPS COAXIAL CABLE WHEN YOU DISASSEMBLE THE COAXIAL CABLE. NEED TO CHANGE THE NEW COAXIAL CABLE
SEPARATE THE SIM FPC BOARD FROM THE MAIN BOARD THEN TURN IT OVER
REMOVE THE TAPE FROM THE CONNECTOR
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REMOVE THE SIM FPC FROM THE MAIN BOARD CAREFULLY
LOOSE THE POWER BUTTON CABLE FROM THR HOUSING CAREFULLY
LOOSE THE VOLUME BUTTON CABLE FROM THE HOUSING CAREFULLY
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REMOVE THE GASKET TAPE
DISCONNECT THE BT/WIFI COAXIAL CABLE FROM THE NAVI BOARD
USE FLAT PLAASTIC STICK TO SLIP OUT THEN TAKE OUT THE RIGID FLEX BOARD FROM THE HOUSING CAREFULLY
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DISCONNECT THE GPS COAXIAL CABLE FROM THE RIGID FLEX BOARD CAREFULLY
DISCONNECT THE BT/WIFI COAXIAL CABEL FROM THE RIGID FLEX BOARD CAREFULLY
REMOVE THE TAPE FROM THE CONNECTOR
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LOOSE THE 2 CAMERA CONNECTOR ND THEN REMOVE THE 2 CAMERA MODULE FROM THE CONNECTOR CAREFULLY
ND
REMOVE THE MAIN CAMERA MODULE FROM THE HOUSING CAREFULLY
REMOVE THE 4 SCREWS FROM THE HOUSING
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REMOVE THE MICROPHONE RUBBER FROM THE NAVI BOARD
BEFORE DISASSEMBLE THE NAVI MODULE PUSH THE FPC CABLE TO UPEER DIRECTION
PRESS THE NAVI BOARD LIGHTLY TO PUSH DOWN FOR DISASSEMBLY
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REMOVE THE RECEIVER FROM THE HOUSING CAREFULLY
DISASSEMBLY COMPLETED! NOTE: DUE TO THE S/N LABEL HINDS THE BACKWARD OF BEZEL AND YOU CAN'T SEE THE SERIAL NUMBER. IT'S NO NEED TO FILL IN THE SERAIL NUMBER WHEN REPLACING THE DEFECTIVE T/P+LCD MODULE
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2.3 Assembling procedure
TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING PROCESS. 1. LENS CLEANING CLOTH. 2. PHILIPS SCREW DRIVER 000X40. 3. FLAT PLASTIC STICK. 4. PLASTIC TWEEZERS. 5. BOARD TO BOARD CONNECTOR
ASSEMBLY FXTURE
INSERT THE NAVI BOARD MODULE INTO THE HOUSING
FASTEN THE 4 SCREWS AS INDICATED POSITION OF PICTURE
TORQUE: 0.5 ± 0.1KGF-CM P/N: 72H02456-00M * 4
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ATTACH THE MICROPHONE RUBBER ON THE INDICATED POSITION OF NAVI BOARD
ATTTACH THE RECEIVER INTO THE HOUSING CAREFULLY
ASSEMBLE THE MAIN CAMERA ODULE INTO THE RIGID FLEX BOARD
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ASSEMBLE THE 2 CAMERA MODULE INTO THE RIGID FLEX BOARD
ND
STICK THE TAPE ON THE CONNECTOR
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INSTALL THE WIFI/BT COAXIAL CABLE INTO THE RIGID FLEX BOARD
INSTALL THE GPS COAXIAL CABLE INTO THE RIGID FLEX BOARD
RIP THE TAPE OF MAIN CAMERA AND RIGID FLEX BOARD THEN ASSEMBLE THE RIGID FLEX BOARD ON THE FRAME
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RIP THE TAPE OF POWER AND VOLUME SWITCH THEN STICK ON THE FRAME OF THE HOUSING
PUSH THE BT/WIFI COAXIAL CABLE INTO THE FILLISTER OF THE FRONT BEZEL
INSERT THE WIFI/BT COAXIAL CABLE INTO THE CONNECTOR OF NAVI BOARD
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STICK THE GASKET TAPE ON THE FRONT BEZEL
CONNECT THE SIM FPC BOARD INTO THE MAIN BOARD THEN STICK THE TAPE ON THE CONNECTOR
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PUT DOWN THE SIM FPC BOARD BY ALIGNING THE 2 HOLES ONTO THE MAIN BOARD
CONNECT THE GPS COAXIAL CABLE INTO THE MAIN BOARD THEN PUT THE MAIN BOARD ON THE HOUSING NOTE: MAKE SURE TO INSERT THE MAIN BOARD AND LOCK WITH THE HOOK
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ASSEMBLE THE NAVI BOARD AND LCM FPC CONNECTORS BY USING ASSEMBLY FIXTURE
ATTACH THE RIGID FLEX BOARD FPC CABLE INTO THE MAIN BOARD THEN STICK THE TAPE ON THE CONNECTOR
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ATTACH THE VOLUME BUTTON INTO THE HOUSING
ATTACH THE GPS COAXIAL CABLE INTO THE SUPPORT COVER AND HOOK THE COVER INTO THE HOUSING
ATTACH THE POWER BUTTON INTO THE HOUSING
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PLACE THE METAL COVER ON THE BACWARD OF THE FRONT COVER
ATTACH THE STYLUS SUPPOTER ONTO THE FRONT BEZEL AND FATEN THE 2 SCREWS TORQUE: 0.5 ± 0.1KGF-CM P/N: 72H02454-00M * 2
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ATTACH THE MAGNET INTO THE SLOT OF THE STYLUS SUPPORTER
ATTACH THE SPEAKER INTO THE ANTENNA COVER ASSEMBLY
ATTACH THE CAP INTO THE ANTENNA COVER ASSEMBLY
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ATTACH THE ANTENNA COVER ONTO THE FRONT BEZEL
FASTEN THE 3 SCREWS INTO THE ANTENNA COVER TORQUE: 0.9 ± 0.1KGF-CM P/N: 72H02474-00M * 1 P/N: 72H02767-00M *2 (SILVER SCRTWS)
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ATTACH THE 5 SCREWS INTO THE SIM COVER TORQUE: 0.5 ± 0.1KGF-CM P/N: 72H02668-00M * 2 P/N: 72H02474-00M * 3
INSERT THE BATTERY INTO THE UNIT
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INSERT THE BATTERY COVER
INSERT THE STYLUS
ASSEMBLY COMPLETED!
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3. ROM Re-flash Procedure
3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility)
Connect device to PC
1. Setting and allow USB connections in Microsoft ActiveSync. 2. Connect your device and desktop/ or laptop via USB cable. 3. Check the pop-up message from Microsoft ActiveSync when device is synchronized with PC.
Download OS Image from SDO
4. Download OS image from SDO.
http://htcscm10.htc.com.tw/SDO
5. Un-zip the file and execute RUU program.
Check the setting of menu
6. Select the type of USB connection with "ActiveSync" mode in the settings of menu.
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RUU-1
7. Hold the volume down key then press power button to trigger the boot loader mode. 8. Read the pop-up message form ROM update utility and select the "I understand..." checkbox. 9. Click "Next" to proceed.
RUU-2
10.
Read the pop-up message form ROM update utility to follow and perform the instructions and select the "I completed..." checkbox.
11. Click "Next" to proceed.
RUU 3
12. Current image version confirmation. 13. Click "Update" to proceed
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14. Double verify the ROM revision which you want to update before re-flash procedure. 15. Click "Next" to proceed.
RUU-5
16. Read the information from pop-up message and the OS update procedure will takes 10 minutes long. 17. Click "Next" to proceed.
RUU 6
18. You can see the update progress from your PC and in your device.
RUU 7
19. The OS upgrade is finished, click "Finish" to close the utility.
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3.2 Rom Image upgrade thru SD card
Download OS Image from SDO
1. Download OS image from SDO.
http://htcscm10.htc.com.tw/SDO
2. Un-zip the image file.
Format SD card and copy image file to SD card
3. Select file system and format the SD card to FAT32 mode. 4. Copy image file XXX.nbh to the micro SD card and rename to DIAMIMG.NBH.
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Note: The display with line of diagnostic mode is normal due to it is reliability issue for VGA resolution. 5. Connect the USB Y cable into the unit. 6. Connect the card reader and AC adapter into the USB Y cable.
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SD Upgrade - 2
7. Turn the device power off and insert Diagnostic SD card. 8. Press and hold Volume down+ Right button, and press Power button to entry Boot loader mode. 9. Press Power button to start upgrade procedure.
SD Upgrade - 3
10.
Reading source code from SD card.
[Note]: This process will takes 10 minutes, please don't power off the device.
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11.
After finish, press Reset
button to reboot.
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4. DIAGNOSTIC PROGRAM
4.1 List of Diagnostic / WinCE Test Items
Mode No Item Function Test 1 Auto 2 ROM Checksum Test 3 Stylus Detect Test 4 LED Test 5 Display Test 6 LCD Back Light Test 7 Vibrator Test Diagnostic 8 Key Test Description Auto Regular Tests (Display, B.L, Vibrator, etc...) ROM size Stylus remove and insert Backlight of Navi board module Color bar/R/G/B/Black/White/Gray pattern. LCD back light test (On/Dim/Off). Vibrator on test. Power, Volume up, Volume down, Key action, Key left, Key up, Key right, Key down Motion G sensor function test Option Option Option Option Remark
9 G Sensor Test Run-in Test 1 1 Hour 1 Hour Run-in Test/Press Soft1 key. 2 2 Hours 2 Hours Run-in Test/Press Soft 2 key. 3 4 Hours 4 Hours Run-in Test/Press Start key. 4 8 Hours 8 Hours Run-in Test/Press OK key. Format Internal Storage (Personal information, talk times) Device Info 1 Bluetooth Test Bluetooth Function Test 2 USB Test USB link test (Microsoft ActiveSync) 3 Camera Test Camera Function Test 4 WLAN Test WLAN Function Test 5 GPS Test GPS Function Test 6 FM Radio FM Radio Function Test 7 Audio Test All Audio Function Test 8 Cap Sensor Test Navi Cap Sensor Function Test
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1.
Download diagnostic program from SDO (DOC-00040662). http://htcscm10.htc.com.tw/SDO
Pre-load Process-2
Note: The display with line of diagnostic mode is normal due to it is reliability issue for VGA resolution. 2. 3. 4. Copy the diagnostic and ROM code into the source mater card Connect the USB Y cable into the unit. Connect the card reader and AC adapter into the USB Y cable.
Pre-load Process-3
5. Turn the device power off and insert Diagnostic SD card into the USB card reader. 6. Press and hold Volume down + Right button and press Power button then enter Diagnostic mode. 7. Press "Action" key to enter Diagnostic mode.
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8.
Press action key to select Content Tool for content files restore.
Pre-load Process-5
9.
Press action key to select Check Contents before doing the file pre-load.
Pre-load Process-6
10. Confirm the checking result and shows on the screen.
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11. Press action key to select Restore Content to MoviNAND
Pre-load Process-8
12. It will restore content files into internal storage automatically.
Pre-load Process-9
13. It shows the checksum and total time after finishing the content files restore.
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14. Reboot the device then enter OS to check the content files in the internal storage.
Pre-load Table Pre-load the all files into the internal storage. Diamond Pre-load files Folder Name White Denim CoCo B's Bethurum Bad Viens Absolute Madman wallpaper_facet wallpaper_flames wallpaper_flower wallpaper_leaf wallpaper_ocean Wallpaper_pink wallpaper_pinkflower Touch_Diamond_GettingStarted.3gp
Music
Yes
Wall Paper
Yes
Demo Video
Yes
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1. 2.
Tap icon Comm Manager on the Today screen and turn on Bluetooth. Tap the icon "Settings" down-right the corner of the screen and select the "Make this device...." Checkbox.
3.
Press Action key (Jog-ball) to go next test pattern.
Bluetooth Test-2
4.
Tap Start->Settings->Connections-> Beam and select "Receive all...." Checkbox.
5. 6.
To create a file, tap Start->Programs ->Notes->New Tap and select the "Beam file..."
Bluetooth Test-3
7. 8.
Once device is searched, tap the device to send the file. Return to Today screen and tap Start->Program->Comm Manager ->Bluetooth to turn off Bluetooth.
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USB Test
1. 2. 3. 4. Start up the Microsoft® ActiveSync®program in the PC. Select ActiveSync in the setting of menu Insert USB cable and connect unit to desktop/ or laptop. The USB to PC icon -> is appears on the Today screen when your device is connected to your desktop/ or laptop.
Camera Test
1.
Tap Start->Program->Camera or Press Camera button to turn on the Camera.
2. 3.
Make sure the device will present and enter the preview display. Check camera pre-view and image quality.
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WLAN Test
1. 2.
Tap icon Comm Manager on the Today screen and turn on WLAN. Select the hot-spot/ or access point which searchable and appears on screen.
3.
Once the hot-spot (access point) is connected, press the IE button and logon Internet.
GPS Test
15. Download test program from SDO (DOC-00042190) http://htcscm10.htc.com.tw/SDO 16. Setup the COM port to COM4. 17. Place device in GPS receptor coverage area and tap the icon "Open GPS". 18. Check the GPS status as picture shown.
FM Radio Test
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1. 2. 3.
Insert the headset into the USB Tap icon FM Radio in the programs of the menu. Select the different channels for testing.
connector before doing the testing.
Audio Test-1
1. Download test program from SDO (GSD-00004973) http://htcscm10.htc.com.tw/SDO 2. 3. 4. 5. Un-zip the image file. Copy "mfgtest.dll" and "Audio Test.exe" to internal storage. Execute "Audio Test" program from internal storage. Choose the each test in the menu of "Tools"
Audio Test-2
6.
Select the Speaker Test then press Play button for testing
Audio Test-3
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7.
Select the Speaker Test then press Play button for testing
Audio Test-4
8. 9.
Connect the headset into the USB port before doing the testing Select the Headset Test then press Play button for testing
Audio Test-5
10. Select the Int-Rec Test then press the "Record" button for voice recording first 11. Stop the voice record then press "Play" button for internal receiver test
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12. Connect the headset into the USB port before doing the testing 13. Select the Ext-Rec Test then press the "Record" button for voice recording first
Cap Sensor Test-1
1. 2.
Install CapSensorTest tool to device. Execute the test tool.
Cap Sensor Test-2
3. 4.
Light touch the surface of keycap and press down the Navi key. The program will exist automatically once the function is normal.
Cap Sensor Test-3
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5.
Find the "CapSensorTestOK" log file in the folder and it means cap sensor function pass.
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How to select test item: Using navigation button -"Up" or "Down" to select the test items How to execute the test program: Press "Action" button to start each of test items.
Diagnostic Main Menu/Function Test Menu
1. Turn the device power off and insert Diagnostic SD card into the USB card reader. 2. Press and hold Volume down + Right button and press Power button then enter Diagnostic mode. 3. 4. Using to select the test item and move to next page as well. Select item "Function Test" to find the Function test menu.
Auto Test
5. 6.
Press the Action key to start the Auto-test. It will perform the regular tests, please follow the system instruction to do the test.
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ROM Checksum Test
7. 8.
Press Action key to select The Rom Checksum will be
displayed on the screen
Stylus Detect Test
9.
Press Action key to select follow the system instruction to remove and insert the stylus.
10. It will perform the stylus test, please
LED Test
11. Press Action key to select 12. It will perform the LED test, please follow the system instruction to remove and insert the stylus.
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Display Test (and RED/ GREEN pattern)
13. Press Action key to select Display Test on Function test menu. 14. After the test pattern is show up, please check the pattern if any un-uniform color or chromatist. 15. Press Action key to continue the next test pattern.
Display Test (BLUE/ BLACK pattern)
16. Press Action key to continue the next test pattern.
Display Test (WHITE/Color bar pattern)
17. Press Action key to continue the next test pattern.
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LCD Back Light Test 18. Press Action key to select B.L Test
on Function test menu.
19. Press Action key to switch the LCD
backlight level from Level 1,Level2,
Level3, Level4, Level5 Press
Action key to exit and return to Function test menu.
Vibrator Test
20. Press Action key to select Vibrator Test on Function test menu. 21. Press Action key to exit and return to Function test menu.
Key Test 22. Press Action key to select Button
Test on Function test menu.
23. Follow the instruction on screen to
perform the Key/Button test
(Power, Volume up, Volume down, Key action, Key left, Key up, Key right, Key down).
The screen will return to Function test menu after the test is finished.
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24. Press Action key to select G Sensor
Test on Function test menu.
25. Put the unit on the table with when performing this G sensor testing.
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5. Power Measurement Test
5.1 Main board leakage current Test Procedure
This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board.
(1) Requirement
- Control box
Equipment list
1. Control box
2. 4 colors cable Cable A: Red Cable B: Yellow Cable C: Green Cable D: Black
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C. types Jig Jig - E (3 pins-Short)
Jig-E
Equipment set up
1. Connect control box and jig through 3 colors cable with red, black and yellow
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A B C D
2. Set up each button by row A~D according to product specification Following is an setting for Diamond
Button set up matrix MODEL Diamond JIG TYPE A E 0 B 8 C X D 0
It means, press button A0,B8,D0
3. Install jig to device (the photo is for reference only)
Start testing
1. Turn on control box power button
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2. Press Power button to turn on the Device
3. In "main page", Check phone status, Click "Turn on flight mode" Set the unit to : * Flight mode * Make sure all RF function is off (phone, BT, Wifi..)
Idle current test Sleep current test
4. Measure Idle mode current. Idle current value must under 80mA, if over the criteria, it means M/B failed, please replace M/B for repair. 5. After idle current checked, Switch OFF the unit. Unit is turn off and no display. sleep current value must under 3mA, if over the criteria, it means M/B failed, please replace M/B for repair.
Conclusion: If current consumption is passed at both of idle and sleep mode, it means M/B is GOOD. If there is any item FAILED at idle or sleep mode, it means M/B is failed, please replace M/B for repair.
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5.2 Battery rundown test procedure
Test Requirement:
-Windows 2000/XP -USB Cable -ActiveSync 4.2 above (WINCE 6.0 should use ActiveSync 4.5) -Master Unit -Battery in Warranty
Caution: Please charge your unit to full capacity for battery (until the green light is displayed) before doing the test. TEST PROCEDURE Connect device to PC
I. Setting and allow USB connections in Microsoft ActiveSync. II. Connect your device and desktop/ or laptop via USB cable.
III. Check the pop-up message from
Microsoft ActiveSync when device is synchronized with PC.
Copy the Battery Rundown tool into the device
IV. Make a folder in the device. V. Copy PowerDetect.exe into the folder.
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VI. Adjust the Backlight brightness into the maximum level on battery power.
Battery Rundown-2
VII. urn off backlight if device Disable T is not used for in Battery power.
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Battery Rundown-3
VIII. Execute PowerDetect.exe under
WinCE
Battery Rundown-3
IX. X.
Set the Sleep as 1hour Set the Record as 2Mins
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Battery Rundown-4
XI.
After running 1 hour, the test will be finished.
XII. Press the Power Button to turn on the power. XIII. Click ok to quit the program.
Battery Rundown-5
XIV. Test result is generated into the log file as PowerCap(x).
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Battery Rundown-6
XV. Tag the log file to check the capacity.
Caution: If the capacity is under 70%, Please replace a new battery.
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6. Cosmetic Inspection Criteria
6.1 Classes definition of inspective area
Class A area => The front side of main unit involve all buttons and LED lens except LCD. Class C area => 4 sides and back views of main unit. Class D area => The socket of battery, inner side of battery cover.
Photo of inspection areas Diamond #A:
Diamond #B: Diamond #A:
Diamond #A:
Diamond #B:
Diamond #B:
Class A area
Class C area
Class D area
IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS; PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY.
Description
D: Diameter / L: Length / W: Width / N: Number of defects/ S: Distance from dot to dot Inspecting distance: 30 ± 5cm / Mechanical inspection angle: 90 degrees / LCM inspection angle: 90 ± 15 degrees / Inspection time: 5 seconds per surface. Ambient illumination is to be 500-1100 Lux The inspection condition of Newton ring:
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a. Inspection distance: 30cm / Inspection time: 5 sec b. Ambient illumination is to be 500-1000 Lux (Incandescent lamp) c. Inspection should be performed under the condition that LCD screen could reflect the mirror image of lamp. d. The criteria of Newton ring's tinges and measure of area must follow up the worst-case sample.
6.2 Display inspection
Inspection Defects Single 2 adjacent 3 or more adjacent Single Electrical Dark Dots 2 adjacent Characteristic Defects Dark or Bright lines All Allowable Dots Defects Bright Dots Shift and tilt of screen viewed area Scratch Foreign Scratch, Lint (linear foreign objects) Objects or Lint on power off Spots status Fish eye on film Breakage on film surface Total acceptable defect quantity 10 Accept Level Red+ Green+ Blue 3, S > 5mm. 0 0 Total Number 2, S > 5mm. 0 0 Total Number 3, S > 5mm. Level Minor Minor Minor Minor Minor Minor Minor
The black edge around display area must be Minor detected by front view. 0.03 < W 0.1 (mm) L 5 (mm), N 2 (mm) 0.03 < W 0.1 (mm) 0.3 < L 3.0 (mm) N5 0.1 < D 0.3 (mm), N 4 0.1 < D 0.4 (mm), N 4 Not acceptable Minor Minor Minor Minor Minor Minor
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6.3 Main unit inspection
Gap & Step inspection Description 1 2 3 GAP BETWEEN ALL GENERIC ME PARTS GAP BETWEEN TOUCH WINDOW AND A PARTS STEP BETWEEN MATING PARTS Accept criteria < 0.4 mm < 0.3 mm < 0.3 mm Level Minor Minor Minor
It is generic cosmetic inspection criteria for all products if there have any conflict with these generic criterions; please follow the product inspection criteria respectively.
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7. Generic Troubleshooting
1Main Unit Does Not Respond to Power Button
(1) Connect the AC adapter, maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well. (3) Check the Power Button whether it's damaged. (4) Replace another battery pack. (5) Try to start boot-loader mode [refer to section 4.2]. Re-flash ROM if boot loader mode is enabled. (6) Check all connectors including LCD FPC to Main Board. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
2Touch Panel Does Not Respond to Screen Tap
(1) Check the connection of LCM FPC cable whether is properly connected. (2) Try to cold boot the unit then perform screen tap again. (3) Try with another T/P with housing assembly. (4) Try with another Main Board. (5) Replace T/P with housing if necessary (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
3Buttons Do Not Respond
(1) Try to cold boot the unit then tries again. (2) Dismantle the unit; check the status of switches on the Main Board and the plastic parts of the Button not responding. (3) Try with another Main Board or Front Bezel. (4) Replace Main Board or Front Bezel if necessary. (5) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
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4Unusual Vertical / Horizontal lines or partial display
(1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code. (4) Try with another T/P with housing assembly. (5) Try with another Main Board. (6) Replace T/P with housing assembly if necessary (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
5Back Light Does Not Turn ON/OFF
(1) Check the connection of LCM FPC whether is properly connected. (2) Try to re-flash the ROM code. (3) Try with another T/P with housing assembly. (4) Try with another Main Board. (5) Replace T/P with housing assembly if necessary (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
6PC Connection not possible
(1) If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed. (2) Check whether "Connection Settings" in the MS ActiveSync is properly set. (3) Check whether it connects with other cables or cradle, customer's cable might be damaged. (4) Check the external appearance of the connector on the unit whether it is physically damaged. (5) Try to re-flash the ROM code. (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
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7Battery Pack does not start
(1) Make sure the battery cover is closed properly. (2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition. (3) Check whether AC Adapter is functioning properly. (4) Check whether the condition of Battery Charging status is correct. (5) Check the appearance of Battery Pack if any abnormal.. (6) Try with another Battery Pack or Replace Battery Pack if necessary (7) Try with another Main Board or Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
8Battery discharges quickly even after fully charged
(1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. (3) Dismantle the unit and check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
9Battery Pack does not recharge
(1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours. (3) Dismantle the unit and check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
10No Sound from Speaker or Distorted sound
(1) Check "Sound & Notifications" Settings in the unit for Sound Enabling. (2) Make sure it's not MUTED.
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(3) Try to re-flash the ROM code. (4) Clean up the speaker connection side on MB if there is any contamination. (5) Dismantle and Check whether the Speaker is properly installed (Orientation) (6) Replace Speaker if necessary. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
11No Recorded Sound or Distorted sound
(1) Check "Sound & Notifications" Settings in the unit for Sound Enabling. (2) Make sure it's not MUTED. (3) Try to re-flash the ROM code. (4) Dismantle and Check whether the Microphone is properly installed. (5) Replace Microphone if necessary. (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
12Wireless connection (WLAN/BT) not functioning
(1) Make sure the wireless environment is OK before connecting to WLAN. (2) Make sure the wireless connection setting has properly set. (3) Make a life connection with Internet or another device. (4) Try to re-flash the ROM code. (5) Try with another main board if necessary (6) Try with another Navi board assembly module if necessary (7) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
12GPS not functioning
(1) Make sure the GPS environment is outside of room before connecting to satellite. (2) Make sure the GPS connection setting has properly set in navigation map. (3) Try to re-flash the ROM code. (4) Try with another main board if necessary
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(5) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
12Internal storage device not functioning
(1) Make sure the GPS environment is outside of room before connecting to satellite. (2) Make sure the GPS connection setting has properly set in navigation map. (3) Try to re-flash the ROM code. (4) Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
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