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SERVICE MANUAL
FIELD SERVICE
2007.04 Ver. 1.0
FIELD SERVICE TOTAL CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1 IMPORTANT NOTICE ................................................................................................S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1 SAFETY WARNINGS .................................................................................................S-2 WARNING INDICATIONS ON THE MACHINE ........................................................S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-19 Composition of the service manual ................................................................................. C-1 Notation of the service manual ....................................................................................... C-2
bizhub 163/211/220 Main body
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 7 Adjustment/Setting........................................................................................................ 95 Troubleshooting........................................................................................................... 153 Appendix ..................................................................................................................... 199
FK-506
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 13 Troubleshooting........................................................................................................... 117
DF-605/MK-501
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 5 Adjustment/Setting........................................................................................................ 21 Troubleshooting............................................................................................................. 31
DF-502
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 17 Troubleshooting............................................................................................................. 27
AD-504
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 11 Troubleshooting............................................................................................................. 13
i
PF-502
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 11 Troubleshooting ............................................................................................................ 17
MB-501
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 19 Troubleshooting ............................................................................................................ 25
JS-503
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Troubleshooting ............................................................................................................ 11
SF-501
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Troubleshooting .............................................................................................................. 9
IC-206/NC-503
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 11 Troubleshooting ............................................................................................................ 21
ii
SAFETY AND IMPORTANT WARNING ITEMS
SAFETY AND IMPORTANT WARNING ITEMS
Read carefully the safety and important warning items described below to understand them before doing service work.
IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate. The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended. Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this service manual also for future service.
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
In this Service Manual, each of three expressions " DANGER", " WARNING", and " CAUTION" is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care. DANGER: Action having a high possibility of suffering death or serious injury WARNING: Action having a possibility of suffering death or serious injury CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage Symbols used for safety and important warning items are defined as follows:
:Precaution when servicing the product. :Prohibition when servicing the product. :Direction when servicing the product.
General precaution General prohibition General instruction
Electric hazard High temperature
Do not touch with wet hand Unplug
Do not disassemble Ground/Earth
S-1
SAFETY AND IMPORTANT WARNING ITEMS
SAFETY WARNINGS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.
Prohibited Actions DANGER
· Using any cables or power cord not specified by KMBT.
· Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury. · Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object. · Disabling relay functions (such as wedging paper between relay contacts)
· Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury. · Making any modification to the product unless instructed by KMBT · Using parts not specified by KMBT
S-2
SAFETY AND IMPORTANT WARNING ITEMS
[2] POWER PLUG SELECTION
In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Power Cord Set or Power Plug WARNING
· Use power supply cord set which meets the following criteria: - provided with a plug having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - provided with three-conductor cable having enough current capacity, and - the cord set meets regulatory requirements for the area. Use of inadequate cord set leads to fire or electric shock. · Attach power plug which meets the following criteria: - having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - meets regulatory requirements for the area. Use of inadequate cord set leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. · Conductors in the power cable must be connected to terminals of the plug according to the following order: ·Black or Brown:L (line) ·White or Light Blue:N (neutral) ·Green/Yellow:PE (earth) Wrong connection may cancel safeguards within the product, and results in fire or electric shock.
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S-3
SAFETY AND IMPORTANT WARNING ITEMS
[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks. 1. Power Supply
Connection to Power Supply WARNING
· Check that mains voltage is as specified. Connection to wrong voltage supply may result in fire or electric shock. · Connect power plug directly into wall outlet having same configuration as the plug. Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation. · Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption. If excessive current flows in the wall outlet, fire may result. · If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet. If excessive current flows in the wall outlet, fire may result. · Make sure the power cord is plugged in the wall outlet securely. Contact problems may lead to increased resistance, overheating, and the risk of fire. · Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet.
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S-4
SAFETY AND IMPORTANT WARNING ITEMS
Power Plug and Cord WARNING
· When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly. If the power cord (inlet type) is not connected to the product securely, a contact problem may lead to increased resistance, overheating, and risk of fire. · Check whether the power cord is not stepped on or pinched by a table and so on. Overheating may occur there, leading to a risk of fire.
· Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock. · Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.
· Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. · Do not insert the power plug into the wall outlet with a wet hand. The risk of electric shock exists. · When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock.
S-5
SAFETY AND IMPORTANT WARNING ITEMS
Wiring WARNING
· Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists.
· When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result. 2. Installation Requirements
Prohibited Installation Places WARNING
· Do not place the product near flammable materials or volatile materials that may catch fire. A risk of fire exists. · Do not place the product in a place exposed to water such as rain. A risk of fire and electric shock exists.
When not Using the Product for a long time WARNING
· When the product is not used over an extended period of time (holidays, etc.), switch it off and unplug the power cord. Dust collected around the power plug and outlet may cause fire.
S-6
SAFETY AND IMPORTANT WARNING ITEMS
Ventilation CAUTION
· The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b. When taking a lot of copies c. When using multiple products at the same time
Stability CAUTION
· Be sure to lock the caster stoppers. In the case of an earthquake and so on, the product may slide, leading to a injury.
Inspection before Servicing CAUTION
· Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the documentation. If the prescribed procedure or tool is not used, the product may break and a risk of injury or fire exists. · Before conducting an inspection, be sure to disconnect the power plugs from the product and options. When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists. · The area around the fixing unit is hot. You may get burnt.
S-7
SAFETY AND IMPORTANT WARNING ITEMS
Work Performed with the Product Powered On WARNING
· Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury. · Take every care when servicing with the external cover detached. High-voltage exists around the drum unit. A risk of electric shock exists.
Safety Checkpoints WARNING
· Check the exterior and frame for edges, burrs, and other damage. The user or CE may be injured. · Do not allow any metal parts such as clips, staples, and screws to fall into the product. They can short internal circuits and cause electric shock or fire. · Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire. · Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona unit. Current can leak, leading to a risk of product trouble or fire. · Check high-voltage cables and sheaths for any damage. Current can leak, leading to a risk of electric shock or fire.
S-8
SAFETY AND IMPORTANT WARNING ITEMS
Safety Checkpoints WARNING
· Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. · Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. · Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mounting position. The laser light can enter your eye, leading to a risk of loss of eyesight. · When replacing a lithium battery, replace it with a new lithium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion. · After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installation state. A risk of fire exists. · Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam). · Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts. Current can leak, leading to a risk of electric shock or fire.
S-9
SAFETY AND IMPORTANT WARNING ITEMS
Safety Checkpoints WARNING
· Make sure that all screws, components, wiring, connectors, etc. that were removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Handling of Consumables WARNING
· Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician. · Never throw the used cartridge and toner into fire. You may be burned due to dust explosion.
Handling of Service Materials CAUTION
· Unplug the power cord from the wall outlet. Drum cleaner (isopropyl alcohol) and roller cleaner (acetone-based) are highly flammable and must be handled with care. A risk of fire exists. · Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated. A risk of fire exists.
S-10
SAFETY AND IMPORTANT WARNING ITEMS
Handling of Service Materials CAUTION
· Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. · When using any solvent, ventilate the room well. Breathing large quantities of organic solvents can lead to discomfort.
S-11
SAFETY AND IMPORTANT WARNING ITEMS
[4] Used Batteries Precautions
ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. France ATTENTION Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. Denmark ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. Finland, Sweden VAROlTUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. VARNING Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Norway ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
S-12
SAFETY AND IMPORTANT WARNING ITEMS
[5] Laser Safety
· This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
5.1
Internal Laser Radiation
semiconductor laser
Maximum power of the laser diode Maximum average radiation power (*) Wavelength *at laser aperture of the Print Head Unit
5 mW 6.32 µW 770-795 nm
· This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit. · The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.
Laser Aperture of the Print Head Unit
A09AP0C501DA
S-13
SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) · This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation. · The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
.
CAUTION · Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength All Areas CAUTION · Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength Denmark ADVARSEL · Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion. Undgå udsættelse for stråling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene. halvlederlaser Laserdiodens højeste styrke bølgelængden 5 mW 770-795 nm 5 mW 770-795 nm 5 mW 770-795 nm
S-14
SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! · Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. puolijohdelaser Laserdiodin suurin teho aallonpituus 5 mW 770-795 nm
VARNING! · Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. halvledarlaser Den maximala effekten för laserdioden våglängden 5 mW 770-795 nm
VARO! · Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättomälle lasersäteilylle. Älä katso säteeseen.
VARNING! · Osynlig laserstråining när denna del är öppnad och spärren är urkopplad. Betrakta ej stråien. Norway ADVERSEL · Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning, kan brukeren utsettes för unsynlig laserstrålning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode bølgelengde 5 mW 770-795 nm
S-15
SAFETY AND IMPORTANT WARNING ITEMS
5.2
Laser Safety Label
· A laser safety label is attached to the inside of the machine as shown below.
A09AP0E505DA
5.3
Laser Caution Label
· A laser caution label is attached to the outside of the machine as shown below.
A09AP0C503DA
S-16
SAFETY AND IMPORTANT WARNING ITEMS
5.4
PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT
· When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. · When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF. · If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles. · A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the user's premises. · The Print head is not to be disassembled or adjusted in the field. Replace the unit or Assembly including the control board. Therefore, remove the laser diode, and do not perform control board trimmer adjustment.
S-17
SAFETY AND IMPORTANT WARNING ITEMS
WARNING INDICATIONS ON THE MACHINE
Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High voltage
High temperature
High voltage
A09AP0C504DA
CAUTION: · You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.
S-18
MEASURES TO TAKE IN CASE OF AN ACCIDENT
MEASURES TO TAKE IN CASE OF AN ACCIDENT
1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evaluation must be carried out quickly and KMBT must be notified. 3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT. 4. For reports and measures concerning serious accidents, follow the regulations specified by every distributor.
S-19
MEASURES TO TAKE IN CASE OF AN ACCIDENT
Blank Page
S-20
Composition of the service manual
This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part. Field Service section gives, as information required by the CE at the site (or at the customer's premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information. The basic configuration of each section is as follows. However some options may not be applied to the following configuration. OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system
GENERAL: MAINTENANCE: Explanation of system configuration, and product specifications Explanation of service schedule, maintenance steps, service tools, removal/reinstallation methods of major parts, and firmware version up method etc. ADJUSTMENT/SETTING: TROUBLESHOOTING: APPENDIX: Explanation of utility mode, service mode, and mechanical adjustment etc. Explanation of lists of jam codes and error codes, and their countermeasures etc. Parts layout drawings, connector layout drawings, timing chart, overall layout drawing are attached.
C-1
Notation of the service manual
A. Product name In this manual, each of the products is described as follows: (1) bizhub 163/211/220: (2) Microsoft Windows 98: Microsoft Windows Me: Microsoft Windows NT 4.0: Microsoft Windows 2000: Microsoft Windows XP: Main body Windows 98 Windows Me Windows NT 4.0 or Windows NT Windows 2000 Windows XP Windows 98/Me Windows NT 4.0/2000 Windows NT/2000/XP Windows 98/Me/ NT/2000/XP
When the description is made in combination of the OS's mentioned above:
B. Brand name The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.
C. Feeding direction · When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding. · Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on the paper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not be added to the paper size.
Paper size A4 A3 Feeding direction Long edge feeding Short edge feeding Short edge feeding Notation A4 A4S A3
C-2
SERVICE MANUAL
FIELD SERVICE
2007.04 Ver. 1.0
After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Revision mark: · To indicate clearly a section revised, show 1 to the left of the revised section. A number within 1 represents the number of times the revision has been made. · To indicate clearly a section revised, show 1 in the lower outside section of the corresponding page. A number within 1 represents the number of times the revision has been made. NOTE Revision marks shown in a page are restricted only to the latest ones with the old ones deleted. · When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted. · When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.
2007/04 Date
1.0 Service manual Ver.
-- Revision mark
Issue of the first edition Descriptions of revision
Field Service Ver. 1.0 Apr. 2007
bizhub 163/211/220
CONTENTS bizhub 163/211/220 Main body General
1. 2. 2.1 System configuration............................................................................................... 1 Product specification ............................................................................................... 3 Fax kit (FK-506): (Option) ..................................................................................... 6
Maintenance
3. 3.1 Periodical check ...................................................................................................... 7 Service schedule .................................................................................................. 7 Main body (bizhub 163) /PF-502/MB-501 ..................................................... 7 Main body (bizhub 211/220) /PF-502/MB-501 .............................................. 7 DF-502 .......................................................................................................... 7 DF-605 .......................................................................................................... 7 Parts to be replaced by users (CRU) ............................................................ 8 Periodical parts replacement/cleaning 1 (per 30,000-original feed).............. 8 3.1.1 3.1.2 3.1.3 3.1.4 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.3 3.3.1 3.3.2 3.4 3.5
Maintenance items................................................................................................ 8
Periodical parts replacement/cleaning 3 (per 50,000-original feed).............. 9 Periodical parts replacement/cleaning 4 (per 80,000-print) .......................... 9 Periodical parts replacement/cleaning 5 (per 120,000-original feed)............ 9 Periodical parts replacement/cleaning 6 (per 150,000-print) ...................... 10 Periodical parts replacement/cleaning 7 (per 200,000-original feed).......... 10 Replacement parts...................................................................................... 11 Cleaning parts............................................................................................. 13
Maintenance parts .............................................................................................. 11
Troubleshooting Appendix
Concept of parts life............................................................................................ 14 Maintenance procedure (periodical check parts)................................................ 15 Cleaning of the original glass and original scanning glass ......................... 15 Replacing the separation roller assy ........................................................... 15 Replacing the feed roller ............................................................................. 17 Replacing the paper dust remover assy...................................................... 18 Replacing the toner bottle ........................................................................... 18 Replacing the imaging unit.......................................................................... 20 Disassembly of the imaging unit ................................................................. 20 Replacing the PC drum............................................................................... 22
3.5.1 3.5.2 3.5.3 3.5.4 3.5.5 3.5.6 3.5.7 3.5.8
i
Adjustment / Setting
Periodical parts replacement/cleaning 2 (per 40,000-original feed).............. 8
Maintenance
General
Field Service Ver. 1.0 Apr. 2007
bizhub 163/211/220
3.5.9 3.5.10 3.5.11 3.5.12 3.5.13 3.5.14 3.5.15 3.5.16
Replacing the ozone filter ........................................................................... 23 Replacing the PC drum charge corona assy .............................................. 24 Replacing the cleaning blade...................................................................... 24 Cleaning of the PC drum paper separator fingers ...................................... 25 Cleaning of the Ds collars........................................................................... 25 Cleaning of the developer scattering prevention plate ................................ 26 Replacing the developer / toner agitating seal............................................ 27 Cleaning of the pre-image transfer guide plate........................................... 29 Replacing the image transfer roller assy..................................................... 30 Replacing the fusing unit ............................................................................ 30
General
3.5.17 3.5.18 4. 4.1 4.2 5.
Service tool ........................................................................................................... 32 Service material list ............................................................................................ 32 CE tool list .......................................................................................................... 32 Firmware upgrade................................................................................................. 33 Preparations for firmware rewriting..................................................................... 33 Installing the driver...................................................................................... 33 Updating method ........................................................................................ 35 Procedure when upgrading the firmware has failed.................................... 37 Firmware rewriting.............................................................................................. 35 5.1.1
Maintenance
5.1 5.2
5.2.1 5.2.2
Adjustment / Setting
6. 6.1 6.2
Other ..................................................................................................................... 39 Disassembly/adjustment prohibited items .......................................................... 39 Disassembly/assembly/cleaning list (other parts) .............................................. 40 Disassembly/assembly parts list................................................................. 40 Cleaning parts list ....................................................................................... 41 Original glass/Original scanning glass........................................................ 42 Control panel .............................................................................................. 42 Front cover .................................................................................................. 43 Paper exit cover .......................................................................................... 44 Front door ................................................................................................... 44 Tray 1 .......................................................................................................... 44 Left cover .................................................................................................... 45 Paper exit tray ............................................................................................. 45 Rear inside cover ........................................................................................ 46 Upper rear cover ......................................................................................... 46 Left rear cover............................................................................................. 47 Rear cover .................................................................................................. 47 Right rear cover .......................................................................................... 47
6.2.1 6.2.2 6.3 6.3.1 6.3.2
Disassembly/assembly procedure...................................................................... 42
Troubleshooting
6.3.3 6.3.4 6.3.5 6.3.6 6.3.7 6.3.8 6.3.9
Appendix
6.3.10 6.3.11 6.3.12 6.3.13
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6.3.14 6.3.15 6.3.16 6.3.17 6.3.18 6.3.19 6.3.20 6.3.21 6.3.22 6.3.23 6.3.24 6.3.25 6.3.26 6.3.27 6.3.28 6.3.29 6.3.30 6.3.31 6.3.32 6.3.33 6.3.34 6.3.35 6.3.36 6.3.37 6.3.38 6.3.39 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5 6.4.6 6.4.7 6.4.8 6.4.9 6.4.10
Rear right cover........................................................................................... 48 Right cover .................................................................................................. 48 Printer control board (PRCB) ...................................................................... 48 MFP board (MFPB) ..................................................................................... 49 High voltage unit (HV1) ............................................................................... 50 Power supply unit (DCPU) .......................................................................... 51 Paper size detect board (PSDTB) ............................................................... 53 Heater relay board (RYB): 200 V areas only............................................... 54 Pre-image transfer register board (PITRB) ................................................. 54 Manual bypass tray ..................................................................................... 55 Toner hopper unit/Toner replenishing motor (M2) ....................................... 55 PH unit ........................................................................................................ 57 Disassembly of the fusing unit .................................................................... 58 CCD unit ..................................................................................................... 61 Scanner, exposure lamp, and inverter board (PU2) .................................... 63 Scanner motor (M4) .................................................................................... 65 Scanner drive cables................................................................................... 66 Main motor (M1).......................................................................................... 76 Power unit cooling fan motor (FM2) ............................................................ 77 Fusing cooling fan motor (FM1) .................................................................. 78 Paper size sensor (S5) assy ....................................................................... 79 Fusing unit interlock switch (S2) ................................................................. 80 Inch/metric sensor/1 (PS7) assy (3rd area only)......................................... 83 Flickerless resistor (R1) (Only for 200 V areas of bizhub 163) ................... 83 Replacing the TCR sensor (TCRS)............................................................. 84 Application of toner ..................................................................................... 85 Separation roller.......................................................................................... 86 Feed roller ................................................................................................... 87 Upper/Lower Synchronizing Rollers............................................................ 87 Paper dust remover..................................................................................... 88 Bypass transport roller/roll .......................................................................... 88 Mirrors ......................................................................................................... 89 Lens ............................................................................................................ 89 CCD Sensor................................................................................................ 90 Scanner rails/bearings ................................................................................ 91 PH window .................................................................................................. 91
Cleaning procedure ............................................................................................ 86
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6.4.11 6.4.12 6.5 6.5.1
Pre-Image transfer lower guide plate.......................................................... 92 Charge neutralizing plate............................................................................ 92 Installation of the key counter ..................................................................... 93
Option counter.................................................................................................... 93
Adjustment/Setting
7. 8.
General
How to use the adjustment section ....................................................................... 95 Utility Mode ........................................................................................................... 96 Utility Mode function tree .................................................................................... 96 Utility Mode function setting procedure .............................................................. 99 Procedure ................................................................................................... 99 Exiting ......................................................................................................... 99 Changing the setting value in Utility Mode functions .................................. 99 MACHINE SETTING................................................................................... 99 PAPER SOURCE SETUP......................................................................... 102 CUSTOM SIZE MEMORY ........................................................................ 103 USER MANAGEMENT ............................................................................. 103 ADMIN. MANAGEMENT........................................................................... 104 COPY SETTING 1 .................................................................................... 106 COPY SETTING 2 .................................................................................... 108 DIAL REGISTRATION .............................................................................. 109 FAX REGISTRATION................................................................................ 109 FAX TX OPERATION................................................................................ 109 FAX RX OPERATION ............................................................................... 109 REPORTING............................................................................................. 109 SCAN SETTING ....................................................................................... 109
8.1 8.2
8.2.1 8.2.2 8.2.3 8.3
Maintenance
Setting in the Utility Mode................................................................................... 99
8.3.1 8.3.2 8.3.3 8.3.4 8.3.5
Adjustment / Setting
8.3.6 8.3.7 8.3.8 8.3.9 8.3.10 8.3.11 8.3.12
Troubleshooting
8.3.13 9. 10.
Adjustment item list............................................................................................. 110 Service Mode ...................................................................................................... 113 10.1.1 10.1.2 10.1.3 Procedure ................................................................................................. 113 Exiting ....................................................................................................... 113 Changing the setting value in Service Mode functions ............................. 113
10.1 Service Mode function setting procedure ......................................................... 113
Appendix
10.2 Service Mode function tree............................................................................... 114 10.3 Setting in the Service Mode ............................................................................. 117 10.3.1 10.3.2 10.3.3 SERVICE'S CHOICE ................................................................................ 117 ADJUST.................................................................................................... 126 COUNTER ................................................................................................ 132
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10.3.4 10.3.5 10.3.6 10.3.7 10.3.8 10.3.9
DISPLAY ................................................................................................... 136 FUNCTION ............................................................................................... 137 SOFT SWITCH ......................................................................................... 139 REPORT ................................................................................................... 139 ADMIN. REGISTRATION .......................................................................... 140 FIXED ZOOM CHANGE ........................................................................... 140
10.3.10 FACTORY TEST ....................................................................................... 141 10.3.11 CLEAR DATA ............................................................................................ 142 11. Security ............................................................................................................... 144 11.1.1 11.1.2 11.1.3 Procedure ................................................................................................. 144 Exiting ....................................................................................................... 144 Changing the setting value in Security functions ...................................... 144 11.1 Security function setting procedure .................................................................. 144
11.2 Security function tree ........................................................................................ 144 11.3 Setting in the Security....................................................................................... 144 11.3.1 11.3.2 11.3.3 11.3.4 12. TOTAL COUNTER COUNT....................................................................... 144 SIZE COUNTER COUNT ......................................................................... 144 PLUG-IN COUNTER COPY ..................................................................... 145 MACHINE COUNTER............................................................................... 145
Mechanical adjustment ....................................................................................... 146
12.1 Adjustment of the position of the scanner and 2nd/3rd mirrors carriage .......... 146 12.2 CCD unit position adjustment ........................................................................... 147 12.3 Adjustment of the gap between the doctor blade and sleeve roller (Db adjustment) ................................................................................................ 148 12.4 Manual bypass (for the optional AD-504) CD registration adjustment *bizhub 211/220 only ........................................................................................ 151
Troubleshooting
13. Jam display ......................................................................................................... 153 13.1.1 13.2.1 13.3.1 13.3.2 13.3.3 13.3.4 13.3.5 Display resetting procedure ...................................................................... 153 System mounted with PF-502 and MB-501. ............................................. 154 Initial check items...................................................................................... 155 Misfeed at tray1 paper feed section .......................................................... 156 Misfeed at the manual bypass tray paper feed section ............................. 157 Misfeed at the paper separating section ................................................... 158 Misfeed at the fusing/exit section .............................................................. 159 13.1 Misfeed display ................................................................................................. 153 13.2 Sensor layout .................................................................................................... 154 13.3 Solution............................................................................................................. 155
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14.
Malfunction code................................................................................................. 160 14.1.1 Trouble code list ........................................................................................ 160
14.1 Trouble code ..................................................................................................... 160 14.2 How to reset ..................................................................................................... 164 14.3 Solution ............................................................................................................ 165 14.3.1 14.3.2 14.3.3 C0000: Main motor malfunction................................................................ 165 C0045: Fusing cooling fan motor malfunction........................................... 165 C004E: Power unit cooling fan motor malfunction .................................... 166 C0070: Toner replenishing motor malfunction .......................................... 166 C0210: Abnormal image transfer voltage ................................................. 167 C0500: Warm-up failure............................................................................ 167 C0501: Warm-up failure 2 (bizhub 211/220 Only) .................................... 167 C0510: Fusing failure (Abnormally low fusing temperature) ..................... 167 C0511: Fusing failure (Abnormally low fusing temperature 2) (bizhub 211/220 Only) .............................................................................. 167
General
14.3.4 14.3.5 14.3.6 14.3.7 14.3.8 14.3.9
Maintenance
14.3.10 C0520: Fusing failure (Abnormally high fusing temperature) ................... 167 14.3.11 C0521: Fusing failure (Abnormally high fusing temperature 2) (bizhub 211/220 Only) .............................................................................. 167 14.3.12 C0650: Faulty scanner home position sensor........................................... 169 14.3.13 C0F32: Faulty TCR sensor ....................................................................... 169
Adjustment / Setting
14.3.14 C0F33: Improperly adjusted TCR sensor ................................................. 169 14.3.15 C1038: Engine connection failure ............................................................. 170 14.3.16 C1200: Faulty ASIC/Memory .................................................................... 170 14.3.17 C1300: Polygon motor malfunction........................................................... 171 14.3.18 C13F0: Faulty HSYNC.............................................................................. 171 14.3.19 C14A3: IR fluorescent lamp fault .............................................................. 171 14.3.20 C3FFF: Flash ROM error .......................................................................... 172
Troubleshooting
15. 16.
Power supply trouble........................................................................................... 173 Image quality problem......................................................................................... 174 16.1.1 16.1.2 16.2.1 16.2.2 16.2.3 16.2.4 16.2.5 Initial check items ..................................................................................... 174 Identification of the faulty system.............................................................. 175 Image reading section: Blank copy ........................................................... 176 Image reading section: Black copy ........................................................... 177 Image reading section: Low image density............................................... 178 Image reading section: Foggy background or rough image...................... 179 Image reading section: Black streaks or bands ........................................ 180
15.1 The copier does not turn ON ............................................................................ 173 16.1 How to identify problematic part ....................................................................... 174
16.2 Solution ............................................................................................................ 176
Appendix
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16.2.6 16.2.7 16.2.8 16.2.9
Image reading section: Black spots .......................................................... 181 Image reading section: White streaks or bands ........................................ 182 Image reading section: Uneven image density ......................................... 183 Image reading section: Gradation reproduction failure ............................. 184
16.2.10 Image reading section: Periodically uneven image ................................... 185 16.2.11 Image reading section: Moire.................................................................... 186 16.2.12 Printer section: Blank copy........................................................................ 187 16.2.13 Printer section: Black copy........................................................................ 188 16.2.14 Printer section: Low image density ........................................................... 189 16.2.15 Printer section: Foggy background or rough image .................................. 190 16.2.16 Printer section: black streaks or bands ..................................................... 191 16.2.17 Printer section: Black spots....................................................................... 192 16.2.18 Printer section: Blank streaks or bands .................................................... 193 16.2.19 Printer section: Void areas ........................................................................ 194 16.2.20 Printer section: Smear on back ................................................................. 195 16.2.21 Printer section: Uneven image density...................................................... 196 16.2.22 Printer section: Gradation reproduction failure.......................................... 197 16.2.23 Printer section: Periodically uneven image ............................................... 198
Appendix
17. Parts layout drawing ............................................................................................ 199 17.1 Main body ......................................................................................................... 199 17.2 DF-502 (option)................................................................................................. 202 17.3 DF-605 (option)................................................................................................. 203 17.4 PF-502 (option)................................................................................................. 204 17.5 MB-501 (option) ................................................................................................ 205 17.6 AD-504 (option) ................................................................................................ 206 17.7 JS-503 (option) ................................................................................................. 207 17.8 SF-501 (option)................................................................................................. 208 18. 19. Connector layout drawing.................................................................................... 209 Timing chart ........................................................................................................ 210
19.1 Main body ......................................................................................................... 210 19.2 DF-605.............................................................................................................. 211 19.2.1 19.2.2 19.2.3 19.2.4 1-Sided Mode (A4 two sheets feeding) ..................................................... 211 2-Sided Mode (A4 two sheets feeding) ..................................................... 212 Fax Fine mode (A4 two sheets feeding).................................................... 214 Fax real-time transmission mode (A4 two sheets feeding) ....................... 215
vii
Appendix
Troubleshooting Adjustment / Setting Maintenance General bizhub 163/211/220
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Field Service Ver. 1.0 Apr. 2007
1. System configuration
bizhub 163/211/220 [8] [9]
A08EE501AA
General
1. System configuration
[2] [3] [4]
1/2 System front view
[5] [12] [6] [1] [13] [7]
[14] [11]
[10]
[1] [2] [3] [4] [5] [6]
bizhub 163/211/220 *1 Original cover (OC-504) *2 Automatic document feeder (DF-502) Reverse automatic document feeder (DF-605) *3 Shift tray (SF-501) Automatic duplex unit (AD-504) *3 *5
[8] [9] [10] [11] [12] [13]
Paper feed unit (PF-502) Desk (DK-703) Desk (DK-702) Desk (DK-701) Job separator (JS-503) Key counter mount kit 1 (previous models for minolta.) Key counter mount kit 2 (previous models for konica) Mechanical counter (MC-503)
[7]
Multi bypass tray (MB-501) *4
[14]
*1: The standard bizhub 220 configuration is the main body plus 1-drawer paper feed unit. *2: Standard only on the bizhub 163 and bizhub 211/220 for china *3: To be mountable only on bizhub 211/220 *4: Standard only the main body for china (but separately packaged upon shipment from factory) *5: Standard only on bizhub 220 (but separately packaged upon shipment from factory)
1
General
1. System configuration
bizhub 163/211/220
Field Service Ver. 1.0 Apr. 2007
2/2 System rear view
[4]
[3]
[1]
[2]
General
A08EE502AA
[1] [2]
Expanded memory unit (EM-103) Fax kit (FK-506)
[3] [4]
Image controller (IC-206) * Network interface card (NC-503) *
* It is not possible to mount these units at the same time.
2
Field Service Ver. 1.0 Apr. 2007
2. Product specification
bizhub 163/211/220
x 1.00 x 0.250, x 0.500. x 0.700, x 0.810 x 1.150, x 1.410, x 2.000, x 4.000 x 1.00 x 0.250, x 0.500, x 0.640, x 0.780 x 1.210, x 1.290, x 2.000, x 4.000
2.
Type Platen
Product specification
Console/desktop type Stationary CCD line sensor Organic photoconductor Electrostatic dry powdered image transfer to plain paper with a laser 600 × 600 dpi Max. six-way system Mirror scanning HMT system Comb electrode DC negative corona with scorotron system Roller image transfer Paper separator fingers and charge neutralizing plate Heat roller Charge neutralizing brush
A. Copier
Original scanning system Photoconductor Copying system Resolution Paper feeding system Exposure system Developing system Charging system Image transfer system Paper separating system Fusing system Paper discharging system
B. Functions
Types of original Max. original size Multiple copies Sheets, books, and three-dimensional objects A3 or 11 × 17 1 to 99 15 sec. or less: bizhub 211/bizhub 220 30 sec. or less: bizhub 163 (when the auxiliary power switch is turned ON from a stabilized state, in which the main power switch is ON and auxiliary power switch is OFF, with the rated power source voltage and at a room temperature of 23°C) Leading edge: 4 mm (1/4 inch), trailing edge: 4 mm (1/4 inch), Rear edge: 4 mm (1/4 inch), front edge: 4 mm (1/4 inch) Scan through glass: 7 sec. or less ADF scan: 11 sec. or less (Values in conditions of paper fed from tray 1 at a room temperature of 23°C and with a rated power source) 93 mm/s 21 cpm or more (bizhub 211: metric areas) Copying speed for multi-copy cycle (A4, 8-1/2 x 11) 22 cpm or more (bizhub 220) 20 cpm or more (bizhub 211: inch areas) 16 cpm or more (bizhub 163) Full size Fixed zoom ratios (Europe, china) Fixed zoom ratios (Latin america areas for inch) Reduction Enlargement Full size Reduction Enlargement
Warming-up time
Image loss
First copy time (A4, full size) Processing speed
3
General
2. Product specification
bizhub 163/211/220
Full size Fixed zoom ratios (Latin america area for Reduction metric) Enlargement Variable zoom ratios Paper size used ×0.250 to ×4.000 Tray 1 Manual bypass Plain paper/recycled paper Paper capacity (Tray 1) Special paper (thick paper, overhead projector transparencies, postcards, label sheets) Envelopes Paper capacity (Manual bypass) Plain paper/recycled paper/special paper
Field Service Ver. 1.0 Apr. 2007
x 1.00 x 0.250, x 0.500, x 0.700, x 0.780 x 1.150, x 1.410,