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Repairs and Adjustments
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4-92
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Phaser 3100 MFP
Parts List
5 Parts List
PL 1 Controls and Cables ........................................................................................................ 5-2 PL 2 Covers .............................................................................................................................. 5-4 PL 3 Paper Exit and Rear Cover .............................................................................................. 5-6 PL 4 Output Tray Assembly ..................................................................................................... 5-8 PL 5 Scanner .......................................................................................................................... 5-10 PL 6 CIS Support ................................................................................................................... 5-12 PL 7 Automatic Document Feeder (3100MFP/X only) (1 of 3) ............................................... 5-14 PL 8 Automatic Document Feeder (3100MFP/X only) (2 of 3) ............................................... 5-16 PL 9 Automatic Document Feeder (3100MFP/X only) (3 of 3) ............................................... 5-18 PL 10 Paper Tray ................................................................................................................... 5-20 PL 11 Rollers and Drives ........................................................................................................ 5-22 PL 12 Fuser ............................................................................................................................ 5-24 PL 13 Power Supply and Laser Unit ...................................................................................... 5-26
Phaser 3100 MFP
04/08
5-1
Parts List
PL 1 Controls and Cables
5-2
04/08
Phaser 3100 MFP
Parts List
PL 1 Controls and Cables
ITEM No.
1 1 2 3 4 4 5 6 7
REFERENCE
002N02742 002N02751 Refer to PL 2 Refer to PL 2 117N01799 177N01773 117N01774 117N01800 Refer to PL 2
DESCRIPTION
Pupitre PHASER Assemble Control panel assembly (3100 MFP/X) Pupitre PHASER Assemble Control panel assembly (3100MFP/S) Flap équipé V2 ADF cover (3100MFP/X) ADF doc tray D7N coloré ADF doc tray D7N coloured Cordon d'alimentation secteur AC Power cord (220V) Cordon d'alimentation secteur AC Power cord (110V) Cordon ligne téléphonique Phone line cord (3100MFP/X USSG/XCL) Cordon USB types A+B L=1,50m + étiquette A+B types USB cable L=1,50m with label Platen cover (3100 MFP/S)
QTY
1 1 1 1 1 1 1 1 1
R
REP 1 REP 1
Phaser 3100 MFP
04/08
5-3
Parts List
PL 2 Covers
5-4
04/08
Phaser 3100 MFP
Parts List
PL 2 Covers
ITEM No.
1 2 3 3 4 5 6 7 8 9 9 9 9 10 11 12 12 13 14 15 16
REFERENCE
022N02364 050N00523 109N00690 002N00691 Not spared Not spared Not spared 002N02743 015N00619 140N63328 140N63327 140N63326 140N63325 002N02748 002N02744 002N02749 002N02753 120N00526 102N13562 063N00112 252N02752
DESCRIPTION
Flap équipé V2 ADF assembly (3100MFP/X) ADF doc tray D7N coloré (3100MFP/X only) ADF doc tray D7N coloured (3100MFP/X only) Scanner à plat LFF3 assemblé V2 Scanner assembly V2 (3100MFP/X) Scanner à plat LFF1 assemblé V2 Scanner assembly V2 (3100MFP/S) Equipement Imprimante V2 Grey White Output tray assembly Vis AUTAR.M3X6 steel swch16A Screw M3X6 steel Haut-parleur Speaker Capot droit imprimante LFF V2 Coloré Right cover Tôle de blindage carte UC Shield plate of UC Board Carte UC Main PCB board (3100MFP/S) (220V) Carte UC Main PCB board (3100MFP/S) (110V) Carte UC Main PCB board (3100MFP/X) (110V) Carte UC Main PCB board (3100MFP/X) (220V) Porte façade avant imprimante assemblé Front door assembly Capot gauche imprimante LFF V2 Coloré Left cover Support Pupitre ASS.LFF3/4V2 XEROX Control Panel (3100MFP/X) Support Pupitre ASS.LFF1V2 XEROX Control Panel (3100MFP/S) Serre câble Twist-lok nylon Serre câble Twist-lok nylon Mylar condensateur (3100MFP/X only) Capacitor mylar (3100MFP/X only) Mylar de sécurité Security mylar Capot scanner a plat assemble grisclair Platen cover (3100MFP/S)
QTY
1 1 1
R
REP 2
REP 16 REP 16
1 15 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 REP 38 REP 3 REP 11 REP 11 REP 11 REP 11 REP 11 REP 3 REP 3 REP 1 REP 1
Phaser 3100 MFP
04/08
5-5
Parts List
PL 3 Paper Exit and Rear Cover
5-6
04/08
Phaser 3100 MFP
Parts List
PL 3 Paper Exit and Rear Cover
ITEM No.
1 2 3 4 5 6 7 8
REFERENCE
038N00521 Not spared 002N02745 002N02746 Not spared 050N00522 050N00525 Not spared
DESCRIPTION
Guide papier sortie imprimante Exit paper guide VIS 3x10 self tapping screw for plastic Screw 3x10 Self tapping screw for plastic Capot arrière imprimante LFX V2 coloré Lower rear cover Trappe arrière Upper rear cover Imprimante Machine Tirette imprimante + extension Tray exit+ extend Interface équipée Gray White V2 (voir planche 4) Output tray assembly (refer to PL 4) Vis autar. M3x6 steel swch16A Screw M3x6 steel
QTY
2 2 1 1 1 1 1 6
R
REP 13 REP 13
REP 14
Phaser 3100 MFP
04/08
5-7
Parts List
PL 4 Output Tray Assembly
5-8
04/08
Phaser 3100 MFP
Parts List
PL 4 Output Tray Assembly
ITEM No.
1 2 3 4
REFERENCE
Not spared 115N00872 050N00526 117N01797
DESCRIPTION
VIS 3x10 self tapping screw for plastic Screw 3x10 self tapping screw for plastic Brosse antistatique Discharge brush Interface LFX V2 Colorée Grey White Output tray Ferrite p.cable plat 3W800 10 cond. SP Ferrite p.cable plat 3W800 10 cond. SP
QTY
2 1 1
R
REP 14
Phaser 3100 MFP
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5-9
Parts List
PL 5 Scanner
5-10
04/08
Phaser 3100 MFP
Parts List
PL 5 Scanner
ITEM No.
1 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
REFERENCE
Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared Not spared
DESCRIPTION
Vis 3x10 self tapping screw for plastic Screw 3x10 Self tapping screw for plastic Cadre vitre scanner LFF3 assemblé Scanner frame LFF3 assembly (3100 MFP/X) Cadre vitre scanner LFF1 assemblé Scanner frame LFF1 assembly (3100 MFP/S) Adhésif double face ferrite Ferrite D-tape Support CIS LFx CIS support LFx Poulie renvoi courroie CIS colorée CIS drive pulley colored Nappe console 16 points Ribbon cable Fond scanner coloré V2 Scanner bottom colored V2 Pignon 55 dents scanner à plat coloré Scanner gear 55 teeth colored Disque pignon 15-55 dents coloré CIS drive disc colored Pignon 32/70 dents scanner à plat coloré Scanner gear 32/70 teeth colored Interface support moteur colorée CIS drive adaptor colored Tôle moteur scanner à plat CIS drive heat sink Moteur scanner à plat LFF Scanner motor LFF Glissière CIS gauche colorée CIS slider left colored CIS A4 600 DPI 1.5MS 3.3V SP CIS A4 600 DPI 1.5MS 3.3V LF Glissière CIS droite colorée CIS slider right colored Ressort CIS CIS spring
QTY
14 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 2
R
REP 18 REP 18
REP 21
REP 22
Phaser 3100 MFP
04/08
5-11
Parts List
PL 6 CIS Support
5-12
04/08
Phaser 3100 MFP
Parts List
PL 6 CIS Support
ITEM No.
1 2 3 4 5 6 7 8
REFERENCE
117N01798 117N01797 Not spared Not spared Not spared Not spared Not spared Not spared
DESCRIPTION
Nappe CIS 12 points 50 microns 12 pin 50 micrometers CIS flat cable Ferrite p.cable plat 3W800 10 cond. SP Ferrite p.cable plat 3W800 10 cond. SP Guidage central chariot CIS coloré Central roller of CIS support colored CIS support coloré CIS support colored Guidage latéral chariot CIS coloré Lateral roller of CIS support colored Connecteur courroie CIS CIS drive belt connection Ressort courroie CIS belt spring Courroie CIS drive belt
QTY
1 1 2 1 3 1 1 1
R
REP 20
Phaser 3100 MFP
04/08
5-13
Parts List
PL 7 Automatic Document Feeder (3100MFP/X only) (1 of 3)
5-14
04/08
Phaser 3100 MFP
Parts List
PL 7 Automatic Document Feeder (3100MFP/X only) (1 of 3)
ITEM No.
1 2 3 4 5 6 7
REFERENCE
002N02750 002N02747 038N00522 050N00527 Not spared Not spared Not spared
DESCRIPTION
Capot ADF assemblé V2 ADF cover assembly V2 Capot moteur coloré Motor cover Chemin papier interne deflect. ass V2 Document input tray Flap assemblé V2 Document output tray Vis autotartête large pour plast. 3x8 3x8 self tap. screw large for head plas ADF motor&sensor wires overmolded LFX V2 ADF motor & sensor wires overmolded LFX V2 Cache charnière coloré Hide hinge colored
QTY
1 1 1 1 2 1 1
R
Phaser 3100 MFP
04/08
5-15
Parts List
PL 8 Automatic Document Feeder (3100MFP/X only) (2 of 3)
5-16
04/08
Phaser 3100 MFP
Parts List
PL 8 Automatic Document Feeder (3100MFP/X only) (2 of 3)
ITEM No.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
REFERENCE
Not spared Not spared Not spared Not spared Not spared 019N00958 Not spared Not spared 007N01602 001N00501 007N01603 007N01604 Not spared Not spared Not spared
DESCRIPTION
ADF slider left D7N coloré Left document guide ADF slider right D7N coloré Right document guide Palier quart de tour rouleau coloré Roller bearing Vis autotartête large pour plast. 3X8 3X8 self tapping screw large for plastic Guide papier supérieur assemblé Upper paper guide assembly Kit déliasseur pour LFx Retard pad assembly Introducteur papier deflect colorée Paper input guide Pignon 38 dents coloré 38 teeth analysis roller gear colored Pignon 27-33 dents coloré 27-33 teeth gear colored Support moteur assemblé Motor frame assembly Pignon 16-51 dents coloré 16-51 teeth gear colored Pignon 42 dents coloré 42 teeth gear colored Photo interupter opic GP1A73A sp Sensor Rondelles M3X0,6 Washer M3X0.6 Chargeur assemble Feeder assembly
QTY
1 1 3 6 1 1 1 2 1 1 1 2 1 2 1
R
REP 10 REP 10
REP 7 REP 5 REP 6
REP 22
REP 4
Phaser 3100 MFP
04/08
5-17
Parts List
PL 9 Automatic Document Feeder (3100MFP/X only) (3 of 3)
5-18
04/08
Phaser 3100 MFP
Parts List
PL 9 Automatic Document Feeder (3100MFP/X only) (3 of 3)
ITEM No.
1 2 3 4 5 6 7 8 9 10 11 12
REFERENCE
Not spared Not spared Not spared Not spared 022N02361 115N00873 Not spared Not spared Not spared Not spared Not spared Not spared
DESCRIPTION
Chassis blanc coloré White frame plate colored Ressort palette blanche White frame plate spring Palier quart de tour rouleau coloré Roller bearing turning colored Vis autotartête large pour plast. 3X8 3X8 self tap.screw large for head plas Rouleau analyse Registration roller Brosse antistatique auto adhésive 224 mm Antistatic brush Reprise de masse balayette Brush ground plate Pignon bac papier coloré Gear document tray colored ADF wheelbox D7N coloré ADF wheelbox D7N colored Palier LFX coloré LFX bearing colored Deflecteur chemin papier colouree Paper deflector colored Rouleau analyse pour ejection Exit roller
QTY
1 2 3 6 1 1 1 1 1 2 1 1
R
REP 9
REP 9
REP 9 REP 9
Phaser 3100 MFP
04/08
5-19
Parts List
PL 10 Paper Tray
5-20
04/08
Phaser 3100 MFP
Parts List
PL 10 Paper Tray
ITEM No.
1
REFERENCE
050N00524 Bac papier Paper tray unit
DESCRIPTION
QTY
1
R
REP 23
Phaser 3100 MFP
04/08
5-21
Parts List
PL 11 Rollers and Drives
5-22
04/08
Phaser 3100 MFP
Parts List
PL 11 Rollers and Drives
ITEM No.
1 2 3 4 5
REFERENCE
127N07574 022N02362 022N02363 121N01171 120N00525 Transfer roller
DESCRIPTION
Brushless motor - DC24V Paper feed roller - MM32 Magnetic clutch -43z Actuator - Paper pick-up sensor
QTY
1 1 1 1 1
R
REP 36 REP 34 REP 32
Phaser 3100 MFP
04/08
5-23
Parts List
PL 12 Fuser
5-24
04/08
Phaser 3100 MFP
Parts List
PL 12 Fuser
ITEM No.
1 1 2 3 3
REFERENCE
126N00298 126N00297 130N01542 126N00300 126N00299 Unité de fusion Fuser (220V) Unité de fusion Fuser (110V) Fusing thermistor Heater (220V) Heater (110V)
DESCRIPTION
QTY
1 1 1 1 1
R
REP 25 REP 25 REP 29 REP 27 REP 27
Phaser 3100 MFP
04/08
5-25
Parts List
PL 13 Power Supply and Laser Unit
5-26
04/08
Phaser 3100 MFP
Parts List
PL 13 Power Supply and Laser Unit
ITEM No.
1 2 3 4 5
REFERENCE
122N00280 110N01425 127N07575 105N02149 105N02148 110N01426 Laser unit Micro switch Fan assembly
DESCRIPTION
QTY
1 1 1 1 1 1
R
REP 24 REP 35 REP 17 REP 17
Power supply unit (220V) Power supply unit (110) Push switch
Phaser 3100 MFP
04/08
5-27
Parts List
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Phaser 3100 MFP
General Procedures and Information
6 General Procedures and Information
GP 1 Presentation .................................................................................................................... 6-3 GP 2 Characteristics (Xerox 3100MFP/X and 3100MFP/S) ..................................................... 6-7 GP 3 Electronic Architecture .................................................................................................. 6-12 GP 4 Print Cartridge Characteristics ..................................................................................... 6-18 GP 5 Operation ...................................................................................................................... 6-19 GP 6 Printer Language ........................................................................................................... 6-20 GP 7 Paper types ................................................................................................................... 6-21 GP 8 Space Requirements ..................................................................................................... 6-22 GP 9 Environmental Conditions ............................................................................................. 6-24 GP 10 Connections ................................................................................................................ 6-25 GP 11 Connecting the Power and Switching on the Machine ................................................ 6-29 GP 12 Getting Started and Software Configuration ............................................................... 6-30 GP 13 Downloading the Software .......................................................................................... 6-43 GP 14 Remote Readout ......................................................................................................... 6-45 GP 15 Storing User Parameters And Activity Counters On The Machine .............................. 6-51 GP 16 Packing and Transporting the Machine ....................................................................... 6-52 GP 17 Administrator Functions .............................................................................................. 6-53 GP 18 Component Layout ...................................................................................................... 6-58 GP 19 Service Log ................................................................................................................. 6-78
Phaser 3100 MFP
04/08
6-1
General Procedures and Information
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6-2
04/08
Phaser 3100 MFP
General Procedures and Information
GP 1 Presentation
General Description
3100MFP/X The Xerox 3100MFP/X consists of a colour scanner with a 600 Dpi resolution and a Black and White printer with a 600 Dpi resolution. These two components are integrated into a single compact machine. Documents are processed by a scanner using CIS (Contact Image Sensor) technology, via the ADF (Automatic Document Feeder) or via the document glass for bulky documents. The control panel consists of: · An alphanumerical keyboard and function keys to control the machine; · An LCD display with 2 lines and a line of icons that allows users to view the command or alert messages; · A smart card reader that allows validating consumables. When replacing the printer assembly, it is recommended that the old consumable (print cartridge) be transferred to the new printer assembly for further use. When replacing the consumable, carry out the installation procedure for the new consumable (refer to the User Guide booklet).
Phaser 3100 MFP
04/08
6-3
General Procedures and Information
Document feeder
Control panel Paper output
Smart card insertion point
Master USB connection (USB key)
Output support tab
Manual input tray
Front cover
Paper tray
Manual paper feed setup guides
Figure 1
Master USB connection (USB key)* Paper jam cover Slave USB connection (For PC) EXT. socket - connection for external devices Line socket - telephone cable connection On/Off switch
Power supply cable connection
Figure 2
*
Can be used for the same function as the USB connection on the front side.
6-4
04/08
Phaser 3100 MFP
General Procedures and Information
General Description
X3100MFP/S The Xerox 3100MFP/S consists of a colour scanner with a 600 Dpi resolution and a Black and White printer with a 600 Dpi resolution. These two components are integrated into a single compact machine. Documents are processed by a scanner using CIS (Contact Image Sensor) technology, via the document glass. The control panel consists of: · An alphanumerical keyboard and function keys to control the machine. · An LCD display with 2 lines and a line of icons that allows users to view the command or alert messages; · A smart card reader that allows validating consumables. When replacing the printer assembly, it is recommended that the old consumable (print cartridge) be transferred to the new printer assembly for further use. When replacing the consumable, carry out the installation procedure for the new consumable (refer to the User Guide booklet).
Phaser 3100 MFP
04/08
6-5
General Procedures and Information
Control panel Paper output
Smart card insertion point
Master USB connection (USB key)
Output support tab
Manual input tray
Front cover
Paper tray
Manual paper feed setup guides
Figure 3
Paper jam cover Slave USB connection (For PC) Power supply cable connection
On/Off switch
Figure 4
6-6
04/08
Phaser 3100 MFP
General Procedures and Information
GP 2 Characteristics (Xerox 3100MFP/X and 3100MFP/S)
Physical Characteristics
Environment Operating: - The machine should not be exposed to direct sunlight. - Power Supply - Single phase 120 V -50/60 Hz 8.5 A or Single phase 220-240 V - 50/60 Hz - 4.5 A according model (see rating plate). - Power consumption in power save mode: 13 W. - Typical consumption for printing: 450 W. - Temperature: 10 °C to 27 °C [50 °F to 80.6 °F] with an ambient humidity included between 15 to 80% (up to 32°C [89.6 °F] with an ambient humidity included between15 to 54%). - Altitude: from 0 to 2500 meters (above sea level). - Ambient light: 3000 lux. Storage of the machine and consumable (print cartridge): - Temperature: - 20 to 40 degrees C [-4 degrees F to 104 degrees F) - Humidity: 20% to 80% (RH without condensation). Maximum storage time:12 months.
Phaser 3100 MFP
04/08
6-7
General Procedures and Information
General Technical Characteristics
General
Measurements L-D-H in mm Measurements L-D-H in mm Weight Weight 386 x 447 x 412 (15.1 x 17.6 x 16.2 inches) (3100 MFP/X) 386 x 447 x 344 (15.1 x 17.6 x 13.5 inches) (3100 MFP/S) 13 kgs (28.6 lbs) (3100 MFP/X) 11.6 kgs (25.5 lbs) (3100 MFP/S)
Consumables
Type (for platen and ADF scanners) Type (for printer) Document reference (DR) Type Black/white ratio Resolution ITU #1 -A4 3% Normal mode (200 x 100 DPI) Inapa tecno SPEED A4 -80 g/m2 Xerox 75gsm
ADF scanner (3100MFP/X only)
Type Colour analysis Resolution in DPI Grey scale Colour scale Paper size · Maximum width · Minimum width · Maximum length · Minimum length Paper weight Capacity of document feeder Effective scanner width Zoom in steps of 1% Contrast Brightness Margin adjustment (left/right) Origin adjustment CIS Colour and B/W Yes 600 256 36 bits/pixel A4 (210 x 297 mm) 216 mm (8.5 inches) 145 mm (5.7 inches) 1 m (39.3 inches) 120 mm (4.7 inches) 60 to 90 g/m² 50 pages (80 g/m²) 210 mm (8.2 inches) 25% to 400% Yes (7 levels) Yes (7 levels) Yes Yes
6-8
04/08
Phaser 3100 MFP
General Procedures and Information
Platen scanner
Type Colour analysis Resolution in DPI Grey scale Colour scale Window size Maximum paper width Zoom in steps of 1% Contrast Brightness CIS Colour and B/W Yes 600 x 2400 256 36 bits/pixel 220 mm x 304 mm Letter (215.9 x 279.4) 25% to 400% Yes (7 levels) Yes (7 levels)
Printer
Type Printer language Resolution in DPI Maximum paper width (in mm) Paper feed tray · Page capacity (in pages) · Paper weight Manual paper feed · Capacity of pages (in pages) · Paper weight · Transparent (laser printer compatible) Page capacity of the output tray Printing on envelopes Printer speed First page printed after Printing time at start-up Printing area (in mm) Consumable for RD document · Maximum initial print cartridge capacity (in ISOIEC19752 pages) · Management of consumables (depending on model) · Weight of print cartridge (in Kg) · Toner saving function 1.5K prints By smart card 1.2 Yes 1 52 to 162 g/m2 Yes 50 Yes (Manual paper feed) 20 PPM 13 s 21 s 201.54 x 287 250 (64g) / 200 (80g) 60 to 105 g/m2 Laser B/W GDI 600 x 600 Legal (215.9 x 355.6)
Phaser 3100 MFP
04/08
6-9
General Procedures and Information
Copier
Type Input resolution (optical) in DPI Output resolution in DPI Maximum paper size (in mm) Maximum speed for 300 x 300 (RP) resolution Maximum speed for 300 x 300 resolution (Letter) First page printed after Multicopy Zoom Zoom steps Collated copies Black/White 300 x 300 (fast) or 600 x 600 (quality) 600 x 600 Legal (215.9 x 355.6) 20 PPM 21 PPM 13 s 1 to 99 25% to 400% 1% Yes
Keyboard and screen
Keyboard (3100MFP/X) Keyboard (3100MFP/S) Screen (3100MFP/X) Screen (3100MFP/S) 62 keys 25 keys 2 lines of 16 characters + 7 icons 2 lines of 16 characters + 4 icons
Fax-Modem (3100MFP/X only)
Type Maximum speed in bps (V34Fax) V34Fax capacity in bps · Incrementation in bps V17 capacity in bps V29 capacity in bps V27ter capacity in bps PSTN - Super G3 33 600 33 600 to 2 400 2 400 14 400, 12 000, 9 600, 7 200 9 600, 7 200 4 800, 2 400
Fax communication (3100MFP/X only)
Type Maximum speed in bps (V34Fax) Coding ECM Time to transmit RD Type of transmission Max. send delay PSTN redial PSTN, ITU T-30, G3 33 600 MH, MR, MMR, JBIG T30 ECM 2.5 s Memory and direct (ADF) 24 hours last 10 numbers
6-10
04/08
Phaser 3100 MFP
General Procedures and Information
SMS Communication (3100MFP/X only)
Transmission Reception Mailing Yes (V23) No 10 directly 249 from directory
DECT Telephone Communication (option) (3100MFP/X only)
Wireless DECT Telephone SMS Network notification Answering device Yes (via USB dongle) No No No
Directory (3100MFP/X only)
Capacity Type Transmission list Transmission list capacity Alphabetical typing Associated key Import/export directory on PC Save directory on PC 250 Name / PSTN and SMS number 32 249 Yes Yes XML, EAB and CSV formats XML format
Geographical settings
Countries (3100MFP/X only) Network (3100MFP/X only) Languages 25 TBR21, FCC68 depending on model 17
Component Characteristics
Control Panel PWB The control panel PWB interfaces with the keyboard keys and the LCD display.The LCD has its own driver in COB (Chip On Board).The card also has an external connector to the smart card which is managed by the CPU.
Phaser 3100 MFP
04/08
6-11
General Procedures and Information
GP 3 Electronic Architecture
The CPU card is based on the Digicolor2 circuit, which ensures the processor functions. All executable code is stored in the flash Z466. This flash is divided into two zones, one is reserved for storing code and the other is reserved for storing documents. The code is loaded in SDRAM from this flash and the processor executes its instructions from the SDRAM. The SDRAM also serves as the operating memory for Digicolor2.
CPU Card
The CPU card is based on the Digicolor2 circuit, which ensures the processor functions. All the executable code is stored in the flash Z466. This flash is divided into two zones. One zone is reserved for storing code and the other is reserved for storing documents. The code is loaded in SDRAM from this flash and the processor executes its instructions from the SDRAM. The SDRAM also serves as the operating memory for Digicolor2.
6-12
04/08
Phaser 3100 MFP
General Procedures and Information
Electronic Architecture
Figure 1 Overview of the CPU electronic architecture (3100MFP/X):
Phaser 3100 MFP
04/08
6-13
General Procedures and Information
Figure 2 Overview of the CPU electronic architecture (3100MFP/S):
6-14
04/08
Phaser 3100 MFP
General Procedures and Information
Power Supply
The 24V and 5V power supply are provided by the printer.
Figure 3 Diagram of printer power supply connections:
Phaser 3100 MFP
04/08
6-15
General Procedures and Information
CPU Card Clocks
Figure 4
6-16
04/08
Phaser 3100 MFP
General Procedures and Information
Reset
The reset is generated from 3.3V as all logical parts (DIGICOLOR2, memory, ...) are supplied in 3.3V. The reset is active during at least 100ms.
Figure 5 Printer's reset diagram:
Phaser 3100 MFP
04/08
6-17
General Procedures and Information
GP 4 Print Cartridge Characteristics
For the print cartridge a counter assigns the percentage of toner that can still be used. For a new cartridge this counter is initialized to the capacity announced by the vendor. This capacity is stored on the smart card provided with the new cartridge and requested for print cartridge replacement. The percentage displayed (remaining quantity) is calculated in relation to the initial capacity of the cartridge (from 100% to 1%). The values of the counter are regularly updated in the EEPROM memory. Each time the machine is switched on, the counter is read in the EEPROM memory.
6-18
04/08
Phaser 3100 MFP
General Procedures and Information
GP 5 Operation
The Xerox 3100MFP range is a Group 3 multi-function machine operating in accordance with the UIT-T T30 recommendations. The 3100MFP/X consists of a laser printer, a CIS (Contact Image Sensor) colour ADF scanner, a colour flatbed scanner, a control panel with an alphanumerical keyboard and a LCD display with 2 lines of 16 characters (refer to the User Guide for a more complete description of the control panel). It allows the following operations to be carried out: · Fax transmission and reception on the switched telephone network using the V34 protocol (max. 33.6 kbits/s) and the V17 protocol (max. 14.4 kbits/s). · SMS (Short Message Service) transmission on the switched telephone network using the V23 protocol (depending on the model). · Photocopying documents. · Local printing and scanning for PC via USB connections. The 3100MFP/S consists of a laser printer, a colour flatbed scanner, a control panel with a numeric keypad and a LCD display with 2 lines of 16 characters (refer to the User Guide for a more complete description of the control panel). It allows the following operations to be carried out: · Photocopying documents. · Local printing and scanning for PC via USB connections. The electronics for both the 3100MFP/X and the 3100MFP/S are made up of a control panel PWB and a CPU board. The power supply is provided by the printer. Before performing any operations on the electronic CPU board, you should: 1. Set the On/Off button to Off (position 0). 2. Unplug all external connectors (phone line connectors, USB connectors master, slave). 3. Unplug the power supply cord.
Phaser 3100 MFP
04/08
6-19
General Procedures and Information
GP 6 Printer Language
The machine uses the proprietary GDI printing language. To install the drivers, carried out via the Companion Suite software installation, refer to the User Guide and the Companion Suite documentation kit. Remark(s): The two-way PJL mode is supported.
6-20
04/08
Phaser 3100 MFP
General Procedures and Information
GP 7 Paper types
The following is a list of compatible paper formats:
Figure 1
Phaser 3100 MFP
04/08
6-21
General Procedures and Information
GP 8 Space Requirements
The following diagram provides the machine's measurements, excluding optional accessories.
3100MFP/X
445 mm (17.5 inches)
345 mm (13.5 inches) 447 mm (17.5 inches)
Figure 1
6-22
04/08
Phaser 3100 MFP
General Procedures and Information
3100MFP/S
447 mm (17.5 inches) 386 mm (15.1 inches) 344 mm (13.5 inches)
Figure 2
Phaser 3100 MFP
04/08
6-23
General Procedures and Information
GP 9 Environmental Conditions
When selecting the machine's location, the following factors should be taken into consideration: · The room should be adequately ventilated. · A standard single-phase power socket with earth (rated in conformance with the information on the label at the back of the machine) should be located no more than 2 meters (78 inches) from the machine. This socket should be easily accessible. · For easy access to the machine and to allow the different machine covers to be opened easily, leave a space of at least 30 cm (12 inches) on each side and at the back. Make sure that there is sufficient space in front of the machine. · Never place the machine where it is under direct sunlight, heating radiators, air-conditioners, Avoid areas with frequent vibrations. · Avoid areas where water or other products may be splashed on to the machine. · Never place the machine directly on the floor. · Always place the machine on a sturdy, flat surface. · Always keep the machine away from hanging objects and any inflammable products.
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GP 10 Connections
3100MFP/X
A
J
D E
B
C
F G I
H
Figure 1
A B C D E F G H I J Master USB connection (USB key) Power cord Telephone cord (US only) Master USB connection (USB key) Slave USB connection (for PC) EXT.socket - connection for external devices LINE socket - telephone cable connection On/Off switch Power supply cord connection USB cord
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General Procedures and Information
3100MFP/S
Figure 2
A B C D E F Master USB connection (USB key) Power cable On/Off switch Power connection Slave USB for PC USB cable
Phone Line Connection (3100MFP/X only)
1. Plug the end of the telephone line (C) into the terminal socket (G). 2. Plug the other end of the telephone line (C) into the wall telephone socket.
PC Connections
Users can install and configure the machine on their PC as a local printer and scanner. There are two ways of connecting the machine to a PC: · Via a USB connection, · Via a WLAN connection. This section only describes physical connections. Refer to the User Guide booklet for more information on configuring the machine to a PC.
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PC Connections Via USB Note: Before connecting the machine to a PC, the Companion Suite software must be installed on the PC (Refer to the User Guide booklet for the detailed procedure). 1. Connect the end of the USB cable into the USB slave connector (E) located at the back of the machine.
Figure 1 2. Connect the other end of the USB cable into a USB port on the PC. PC Connections Via WLAN Note: Before connecting the machine to a PC, the WLAN connection and the Companion Suite software must be installed on the PC (Refer to the User Guide booklet for the detailed procedure). 1. Plug in the electronic WLAN key into the USB master connector (A) located at the front of the machine.
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General Procedures and Information
Figure 2 2. Connect the other end of the USB cable into a USB port on the PC.
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GP 11 Connecting the Power and Switching on the Machine
1. Make sure the machines On/Off switch (H) is positioned to Off (position 0). 2. Plug one end of the power cord (B) into the machines power socket (I), refer to GP 10. 3. Plug the other end of the power cord (B) into the power supply wall socket. 4. Set the On/Off switch (H) to On (position I). The machine powers on. After a few seconds, when the machine has warmed up, the Easy Install function is launched and the LCD screen displays the following message: LANGUAGE YES=OK - NO=C Refer to the User Guide booklet for more information on carrying out the Easy Install initial setup.
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General Procedures and Information
GP 12 Getting Started and Software Configuration
User Parameters
Refer to the User Guide booklet for a detailed description of parameters available to the user.
Installation Parameters
The installation parameters are used for configuring the machine to the specific requirements of users. Each machine is programmed with the factory test configurations. The installer can obtain a printed copy of these parameters (sequence of keys 5 6). Note: It is recommended to conserve a paper copy of the list of parameters provided at delivery. Access to these parameters is only authorized for the maintenance and/or installation service technicians. The machine comes with software blocks called SOS (Soft Switches) N° 1 to 60. Each block is made up of 8 bits called bit 1 to 8. Each bit has a value of 0 or 1. Reading the block (from bit 1 to bit 8) on the display panel is done from right to left. The blinking cursor is always located on the bit 8 (on the extreme left) when selecting the configuration. Access to the configuration bytes is available via the initialization screen, via a succession of keys:
The description of the principal configuration parameters for the machine are provided in the List of Configuration. They can be modified just like any other parameter.
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List of Configuration (SOS)
Note: The undocumented Soft Switches in this section are reserved. Soft-switch 1: Tuning the ringing tone and automatic printing (3100MFP/X)
Bit
1 2 3 1 0 0
Value
Reserved Reserved
Description
SOS-DURPAUSE: Long/short pause while dialing Values: 0 (Short 2s) 1 (Long 6s) Reserved Reserved SOS-IMPAUTO: Automatic log print Values: 0 (Without) 1 (With) SOS-IMPT30: Automatic printing of T30 trace after comm error Values: 0 (Without) 1 (With) SOS-IMPTRA: Access to service functions Values: 0 (Without) 1 (With)
4 5 6
0 0 1
7
0
8
0
Soft-switch 1: Tuning the ringing tone and automatic printing (3100MFP/S)
Bit
1 2 3 4 5 6 7 8 1 0 0 0 0 1 0 0
Value
Reserved Reserved Reserved Reserved Reserved Reserved Reserved
Description
SOS-IMPTRA: Printing of traces/authorization for PC download Values: 0 (Without) 1 (With)
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Soft-switch 2: Scanner/printer configuration
Bit
1 2 3 0 0 0
Value
Reserved Reserved
Description
Emitting a beep tone when pressing a front panel key Values: 0 (with beep tone) 1 (without beep tone) Reserved Reserved Reserved SOS-COPLOC: Local copy Values: 0 (Enabled) 1 (Disabled) Reserved
4 5 6 7
1 0 0 0
8
0
Soft-switch 3: Line Configuration (3100MFP/X only)
Bit
1 2 3 4 1 0 0 1
Value
SOS-NIVEMI: Transmission level Values: 00 = 0 dBm 01 = -1 dBm ... 06 = -6 dBm ... 0F = -15 dBm Reserved
Description
5 6
0 0
SOS-SEUILREC: Reception threshold 1 Values: # 0 (-43 dB) 1 (-47 dB) SOS - EPTV29: Use Echo Protect Tone with V29 Values: 0 (Without) 1 (With) SOS - ECHO: Echo cancelling Values: 0 (Without) 1 (With)
7
0
8
0
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Soft-switch 4: Fax protocol configuration (3100MFP/X only)
Bit
1 1
Value
Description
SOS-MODPRIV: Communication in private mode Values: 0 (Without) 1 (With) SOS-DIS-COURT: Restricted DIS size Values: 0 (long DIS (complete)) 1 (Short DIS) SOS-TCF: TCF accept criterion Values: 0 (Normal): refused if there has not been 1 continuous second. 1 (Special): 1 discontinuous second in the TCF, then accepted systematically at 2 400 b/s. SOS-RTN: Page accept criterion Values: 0 (10 percent) 1 (15 percent) 2 (20 percent) 3 (no check) SOS-DISINF: Unlimited DIS length Values: 0 (Without) 1 (With) SOS-LGINF: Maximum length of scan, printing, communication Values: 0 (1 meter) 1 (3 meters) SOS-ECM: ECM Values: 0 (Without) 1 (With)
2
0
3
0
4 5
0 0
6
1
7
0
8
1
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Soft-switch 5: Voice/loudspeaker Configuration (3100MFP/X only)
Bit
1 2 3 4 5 1 0 0 0 0
Value
Reserved Reserved Reserved Reserved
Description
SOS-HP: Line monitoring during fax comm. Values: 0 (Without) 1 (With) Reserved Reserved Reserved
6 7 8
1 1 0
Soft-switch 6: Line adjustment (3100MFP/X only)
Bit
1 2 3 4 5 6 7 8 0 0 0 0 0 0 0 0
Value
Reserved Reserved Reserved Reserved Reserved Reserved Reserved
Description
SOS-TSTDCOM: Driver com test functions Values: 0 (Without) 1 (With)
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Soft-switch 8: Remote readout/internal answering machine/modem (3100MFP/X only)
Bit
1 0
Value
Description
SOS-TLR: Remote readout enable (ATTENTION!) Values: 0 (No remote readout) 1 (Remote readout enabled) Reserved Reserved Reserved Reserved Reserved Reserved Reserved
2 3 4 5 6 7 8
1 1 0 1 1 0 1
Soft-switch 9: Approval + communication applications (3100MFP/X only)
Bit
1 2 3 4 0 0 0 1
Value
Reserved Reserved Reserved
Description
SOS-REPERR: Redialing from page fault Values: 0 (Without) 1 (With) SOS-NOTREMIS: Printing of first page on transmission rapport Values: 0 (Without) 1 (With) SOS-GRILLAGE: Burn phone numbers Values: 0 (Without) 1 (With) SOS-LIGNE5S: Lines of 5 sec.during reception Values: 0 (Length of lines not limited to 5 sec./line) 1 (Maximum length of a line: 5 seconds) Reserved
5
1
6
0
7
1
8
1
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General Procedures and Information
Soft-switch 10: Communications: Locks/Miscellaneous (3100MFP/X only)
Bit
1 0
Value
Description
SOS-AFFVIT: Communication rate display Values: 0 (Without) the page number is displayed. 1 (With) the comm. rate is displayed. SOS-BTYPNUM: Access to impulse/DTMF parameter Values: 0 (With) Reserved 1 (Without) Reserved Reserved SOS-TLRFAX: Remote readout by fax (ATTENTION!!!) Values: 0 (Remote readout to Quadrige in transparent mode) 1 (Remote readout by fax) Reserved SOS-SONREA: Access to redialing parameters (screen /printer) Values: 0 (No access) 1 (With access) Reserved
2
1
3 4 5
0 1 1
6 7
0 0
8
0
Soft-switch 18: Coding/UART Rate (3100MFP/X only)
Bit
1 2 1 1
Value
Description
SOS-CODMEM: Stored document encoding type Values: 00 (MMR Coding) 01 (MH Coding) 10 (MR Coding) 11 (JBIG Coding) SOS-CODCOM: COM negotiated encoding type Values: 01 (MH Coding) 10 (MR Coding) 11 (MMR Coding) Reserved SOS-AFF_VIT_REELLE: Show/hide real communication rates Values: 0 (show reduced rates) 1 (show real rates) Reserved
3 4
1 1
5 6 7
0 0 0
8
0
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Soft-switch 19: Miscellaneous software functions (3100MFP/X only)
Bit
1 2 3 0 1 0
Value
Reserved Reserved
Description
SOS-GROUPE: Restriction on groups (or distribution list) Values: 0 (No groups) 1 (Groups accepted) SOS-REGULREC: T30 reception control inhibited Values: 0 (Without) 1 (With) Reserved SOS-MENUCLAVIER: Hide keyboard menus and force QWERTY keyboard Values: 0 (Show) 1 (Hide) SOS-ONETOUCH: Enable "One touch" functions Values: 0 (Without) 1 (With) SOS-TLC: Accept software download via Telephone line Values: 0 (Without) 1 (With)
4
0
5 6
0 1
7
0
8
0
Soft-switch 21: T4 Decodeur/Debug (3100MFP/X only)
Bit
1 1
Value
Description
SOS-TRAITLIGERR: T4 decoding line copying mode Values: 0 (For each line with an error) 1 (Only once, then destroy) Reserved Reserved Reserved Reserved Reserved SOS-DETECT OCCUP: Inhibition of engaged tone detect Values: 0 (Without) 1 (With) Reserved
2 3 4 5 6 7
0 0 0 1 0 0
8
0
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General Procedures and Information
Soft-switch 22: Miscellaneous (3100MFP/X only)
Bit
1 2 1 1
Value
Description
SOS-DUREE-2100: Transmission time of the 2100 modified for V34 reception Values: 00 (5 seconds) 01 (4.5 seconds) 10 (4 seconds) 11 (3.5 seconds) Reserved Reserved Reserved Reserved Reserved Reserved
3 4 5 6 7 8
0 0 0 0 0 0
Soft-switch 23: Miscellaneous (3100MFP/X)
Bit
1 1
Value
Description
SOS-JBIG: SUPER 3 capability to execute communication with JBIG encoding. Values: 0 (No SUPER G3) 1 (Negociated SUPER G3) Reserved Reserved SOS-COMPACTE-RL: Compacting of run length (for fax server ELLIPSE) Values: 0 (No compacting) 1 (Compacting run length of no length) SOS-DEBRIDAGE-JAUGE: Expectation of EEPROM cards at any moment. Values: 0 (No) 1 (Yes) Reserved Reserved Reserved
2 3 4
1 0 1
5
0
6 7 8
0 0 1
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Soft-switch 23: Miscellaneous (3100MFP/S)
Bit
1 1
Value
Reserved
Description
2 3 4 5
0 0 0 0
Reserved Reserved Reserved SOS-DEBRIDAGE-JAUGE: Acceptance of EEPROM cards at any moment. Values: 0 (No) 1 (Yes) Reserved Reserved Reserved
6 7 8
0 0 1
Soft-switch 26: Miscellaneous (3100MFP/X)
Bit
1 2 3 4 0 0 0 0
Value
Reserved Reserved Reserved Restriction on USB function Values: 0 (Without) 1 (With)
Description
5
0
With or without duplication of on page passage threshold. Values: 0: No duplication: NBI_SUP_B (1cm) 1: Duplication: NBI_SUP_B * 2 (2 cm) RR/RNR regulation limitation to 4 in T30. Values: 0: No limitation 1: With limitation Double alternation optocoupler use Values: 0: Optocoupleur mono alternation 1: Optocoupleur double alternation Reserved
6
0
7
1
8
0
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General Procedures and Information
Soft-switch 26: Miscellaneous (3100MFP/S)
Bit
1 2 3 4 0 0 0 0
Value
Reserved Reserved Reserved Restriction on USB function Values: 0 (Without) 1 (With) Reserved
Description
5
0
6
0
Reserved
7
0
Reserved
8
0
Reserved
Soft-switch 27: Miscellaneous (3100MFP/X only)
Bit
1 2 3 4 5 6 7 8 0 0 0 1 0 0 0 0
Value
Description
Reserved
Waiting time before validation of unexpected modulation in comparison with expected modulation. (~/driver/m_lucent/sms_m_dp2v/src/dpmain.c) 00 = 60 + 0*30 ms= 60 ms 01 = 60 + 1*30 ms = 90 ms 02 = 60 + 2*30 ms = 120 ms 03 = 60 + 3*30 ms = 150 ms 04 = 60 + 4*30 ms = 180 ms 05 = 60 + 5*30 ms = 210 ms 06 = 60 + 6*30 ms = 240 ms ...... 0F = 60 + 15*30 ms = 510 ms
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Soft-switch 29: Miscellaneous (3100MFP/X only)
Bit
1 2 3 4 0 0 0 0
Value
Reserved Reserved Reserved
Description
Force the V29 modulation for 9600 and 7200 rates #0: Enabled 1: Disabled
5 6 7 8
0 0 0 0
Reserved Reserved Reserved Reserved
Soft-switch 31: Miscellaneous
Bit
1 2 3 4 0 0 0 0
Value
Reserved Reserved Reserved
Description
Displaying the TRASH CAN consumable (in the 86 menu) Values: 0 (Without) 1 (With) Using the DHCP queries in ad-hoc WLAN mode Values: 0 (With) 1 (Without DHCP-directly APIPA) Reserved Reserved Reserved
5
0
6 7 8
0 0 0
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General Procedures and Information
Soft-switch 32: Miscellaneous (3100MFP/X only)
Bit
1 2 3 4 5 6 7 8 0 0 0 0 1 1 0 1
Value
Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved
Description
Soft-switch 33: Miscellaneous (3100MFP/X only)
Bit
1 2 3 4 5 6 7 8 0 0 0 0 1 0 0 0
Value
Reserved Reserved Reserved Reserved
Description
Question to the user about a good fax printing Values: # 0 (with) 1 (without question to user) Reserved Reserved Reserved
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GP 13 Downloading the Software
Updating the machine software is principally carried out via a PC connection (USB only, see PC connections, page 7). The principal software which controls the card core and the miniboot software may be downloaded separately. Note: After downloading the principal software, the scanner may require calibration. Enter 80 and confirm by pressing OK. Wait until the screen refreshes and reverts to the default screen mode. Make a local copy to check its quality.
Downloading via PC connection
Via the executable TELUSB2 This procedure requires a standard PC running under Windows and equipped with the TELUSB2.exe (version 2.02) executable and a USB cable. Before you start, position the bit n° 8 to 1 on the Soft-switch 1. 1. Connect the machine to a PC with the USB cable. 2. Set the machine to download via PC mode ( * 4). 3. Launch the executable TELUSB2.EXE and select the file to be downloaded (extensions.bin or.fwf). After about ten seconds, a window will appear to indicate that the download was successful. The machine should not be restarted immediately. If the machine restarts immediately, the file is corrupted (checksum false) or the software is not compatible with the machine. The machine then restarts with the initially installed software. In this case, check the file and repeat step 1. 4. After about 40 seconds, the machine switches off then restarts. The message WAIT is displayed. 5. Check the version of the principal software and checksum by typing in * V or check the software version and the miniboot's checksum by typing in * B. Via the Update Device function of Companion Suite This procedure requires a standard PC running under Windows equipped with the Companion Suite software and a USB cable. Before you start, Check that the machine is connected to the PC via the USB cable. 1. On the PC, click START >ALL PROGRAMS >COMPANION SUITE >PHASER 3100 MFP > UPDATE. 2. In the Update window, click on the BROWSE icon and select the update file to be downloaded on the machine. 3. After selecting the update file, click on OPEN. 4. Click on UPDATE.
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General Procedures and Information
Downloading with the miniboot
Via the executable TELUSB2 This procedure requires a standard PC running under Windows and equipped with the TELUSB2.exe (version 2.02) executable and a USB cable. Before you start, position the bit n° 8 to 1 on the Soft-switch 1. 1. Set the machine On/Off switch to Off (position 0). 2. Connect the machine to the PC via the USB cable. 3. Press the 4, 6 and 0 keys simultaneously and set the On/Off switch to On (position I). The machine is switched on. The message USB DETECTED WAITING FOR DOWNLOAD is displayed and an alert sound is emitted. If the message WAITING FOR A USB LINK is displayed, check that the machine is properly connected to the PC via the USB cable. 4. Release the 4, 6 and 0 keys. 5. Launch the executable TELUSB2.EXE and select the file to be downloaded (extensions.bin or.fwf). After about ten seconds, a window will appear to indicate that the download was successful. The machine should not be restarted immediately. If the machine restarts immediately, the file is corrupted (checksum false) or the software is not compatible with the machine. The machine then restarts with the initially installed software. In this case, check the file and repeat step 1. 6. After about 40 seconds, the machine switches off then restarts. The message WAIT is displayed. 7. Check the version of the principal software and checksum by typing in * V or check the software version and the miniboot's checksum by typing in * B. Via the UdpateDevice function of the Companion Suite This procedure requires a standard PC running under Windows and equipped with the Companion Suite software and a USB cable. Before you start, position the bit n° 8 to 1 on the Soft-switch 1. 1. Set the machine On/Off switch to Off (position 0). 2. Connect the machine to the PC via the USB cable. 3. Press the 4, 6 and 2 keys simultaneously and set the On/Off switch to On (position I). The machine is switched on. The message RECEIVING FILE is displayed and an alert sound is emitted. 4. Release the 4, 6 and 2 keys. 5. On the PC, click START >ALL PROGRAMS >COMPANION SUITE >PHASER 3100 MFP > UPDATE. 6. In the Update window, click on the BROWSE icon and select the update file to be downloaded on the machine. 7. After selecting the update file, click on OPEN. 8. Click on UPDATE.
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GP 14 Remote Readout
CAUTION Before and after each service call on a machine equipped with the remote readout option, perform a manual transmission of the remote readout parameters to the service center, if the state of the machine allows it. All machines are equipped with the Remote Readout option (locked). The option is unlocked by the installer or maintenance technician during the initial installation or during the intervention following the subscription of the contract. When intervening on these machines, it is very important to proceed with care, because the remote readout parameters are verified by the processing centre in order to detect any anomalies, such as moving the machine, withdrawal, unintentional modification of the parameters, attempted fraud, etc. At each automatic transmission, the Remote Readout parameters are transmitted in the night to the Server centre. A report of the transmission of these parameters is printed.
Enabling the Remote Readout
The remote readout is enabled by means of a softswitch: bit 1of SOS 8. The parameters can then be set by means of the hidden menu (key sequence * 6). The essential parameters that trigger a remote readout are the interval in days and the page thresholds. Once the parameters have been entered, they can be consulted by means of the key sequence 8 7 1 and printed by means of the key sequence 8 7 2. The transmission mode of the remote readout can be selected by means of another softswitch, bit 5 of SOS 10, which can be set to 1 for conventional fax transmission and 0 for transparent mode.
Trigger Criteria
The remote readout can be triggered by two types of criteria: "day" or "threshold". The "day" criterion is based on the "interval in days" parameter entered in the remote readout menu accessible by means of the key sequence * 6. This parameter represents the interval at the end of which a remote readout is transmitted. If the parameter has been set to 30, a remote readout will be transmitted every 30 days. This parameter cannot exceed 365 days. A transmission using the day criterion allows the server centre to regularly monitor its installed base of machines and to detect any anomalies that may occur. The remote readout using the day criterion can be disabled by entering an interval of zero. The "threshold" criterion is based on the page thresholds entered in the remote readout menu accessible by means of the key sequence * 6. When a consumables counter drops below the corresponding threshold, the remote readout is triggered. For instance, if the toner threshold is set to 1500 pages, a remote readout will be transmitted when the toner counter drops below 1500, or in other words, when the remaining toner allows no more than 1500 pages to be printed. These counters cannot be read directly, however, they can be calculated easily by means of the percentages displayed in the advanced functions menu (key sequence 8 6), relative to the initial number of pages for the consumable (as shown in the remote readout report). If, for instance, the
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General Procedures and Information
initial number of pages for the consumable is 8000 and the threshold is set to 2000 pages, the remote readout will be triggered when the corresponding percentage drops below 25%. The remote readout using the threshold criterion can be triggered only once per consumable. Once the remote readout has been transmitted, the criterion will no longer be tested until the consumable has been replaced. The transmissions triggered by the two criteria (thresholds and day) are independent of each other. I.e., as soon as one of the criteria is met, the transmission is triggered, irrespective of the state of the other parameters. The transmission is immediate. It is also possible to force a transmission manually by means of the advanced functions menu (key sequence 8 7 3).
Initial Consumables (print cartridge)
On a new machine, the consumables are activated by reading an initial EEPROM card. The consumables present in the machine at that time are referred to as the initial consumables. In this case, regardless of the thresholds entered in the advanced functions menu (key sequence * 6), for each consumable the first remote readout will be triggered on the base of a threshold criterion of 1000 pages. After this, when the consumable has been replaced and after reading the EEPROM card, the machine switches to the standard remote readout mode as described earlier.
Description of the Transmitted Data
Format of transmitted data in transparent mode When a criterion is met, a transmission in transparent mode is generated (the softswitch SOS 10 bit 5 must have been set to 0).The structure of the transmitted file is of the type TLV (Type - Length - Value). The transmitted data are defined below, with for each item: its identifier (TLV "type"), its format (numerical or character string) and its origin (entered by the operator or generated by the software). These parameters, which are also present in the transmission report, will be described further on.
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Field
TVERS_TLR TNO_23MIL TNO_SERIE TNO_CLIENT TNO_VERSION TINDICATIF TIDENTIFIANT TNO_SERVEUR TCAUSE_EMIS TNOMRESP TSOCIETE TADRESSEL1 TADRESSEL2 TADRESSEL3 TCODEPOSTAL TVILLE TPAYS TLANGUE TTELEPHONE TDATE_EMIS T_CPT_PAGES T_CRIT_JOURS T_CPT_PAGES_JOURS T_DATE_SEUIL_JOURS T_INIT_NOIR T_CPT_NOIR T_SEUIL_NOIR T_DATE_SEUIL_NOIR T_DATE_CHG_NOIR T_INIT_OPC T_CPT_OPC T_SEUIL_OPC T_DATE_SEUIL_OPC T_DATE_CHG_OPC 0x00 0x01 0x02 0x03 0x04 0x05 0x06 0x08 0x09 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x21 0x40 0x42 0x43 0x45 0x46 0x47 0x48 0x49 0x4a 0x5a 0x5b 0x5c 0x5d 0x5e
Type
Char. / Num.
char char* char* char* char* char* char* char* uchar char[15] char[15] char[30] char[30] char[30] char[15] char[30] char[15] char[15] char[30] char* long long long char* long long long char* char* long long long char* char*
Manual entry
No Yes Yes Yes No Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No Yes No No No No Yes No No No No Yes No No
The values of the field TCAUSE_EMIS (reason for transmission) are the following: Interval days 2 Manual send 3 Toner 4 The initial values of the page counters for a new print cartridge is T_INIT_NOIR.
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General Procedures and Information
Remote Readout Report
For each transmission a remote readout report is printed. It contains all the data that has been transmitted to the service center in transparent mode. In the case of a transmission in fax mode, the fax that is received is identical to this report. The report uses the presentation shown below:
Figure 3
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Description of the Parameters The different fields shown in the report are described below. General Information · (TNO_23MIL): the 23M of the module managed by the service center, entered by the installer; · (TNO_SERIE): the identification of the machine, entered by the installer; · (TNO_CLIENT): the identification of the contract, entered by the installer; · (TNO_VERSION): generated automatically; · (TINDICATIF): the machine number, entered by the installer; · (TIDENTIFIANT): the machine name, entered by the installer; · (TNO_SERVEUR): the phone number of the service center or of the fax, entered by the installer. · (TNOMRESP): the name of the person responsible for the machine, entered by the installer. · (TSOCIETE): the name of the company who owns the machine, entered by the installer. · (TADRESSEL1, TADRESSEL2 et TADRESSEL3): postal address of the machine, entered by the installer. · (TCODEPOSTAL): entered by the installer. · (TVILLE): entered by the installer. · (TPAYS): entered by the installer. · (TLANGUE): entered by the installer. · (TTELEPHONE): entered by the installer. Printer Status · T_CPT_PAGES): the cumulative total number of pages printed since the installation of the machine. Interval in Days · (T_CRIT_JOURS): the trigger interval using the day criterion (0 if the criterion is not active), entered by the installer; · (T_DATE_SEUIL_JOURS): date of the last remote readout triggered by the day criterion, or installation date if there has not been any previous remote readout; · (T_CPT_PAGES_JOURS): value of the cumulative number of pages printed at the date of the previous remote readout triggered by the day criterion (or 0 if there has not been any previous remote readout). Toner · (T_INIT_NOIR): theoretical capacity of the cartridge estimated in average pages; · (T_SEUIL_NOIR): trigger level (expressed as the number of pages remaining to be printed) for the transmission of a remote readout triggered by the toner threshold criterion, entered by the installer; · (T_DATE_SEUIL_NOIR): date of the last remote readout triggered by the toner threshold criterion, or installation date if there has not been any previous remote readout; · T_CPT_NOIR): theoretical number of pages remaining to be printed at the instant of the triggering of the previous remote readout by the toner threshold criterion (or 0 if there has not been any previous remote readout);
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General Procedures and Information
·
(T_DATE_CHG_NOIR): date of the last replacement of the print cartridge.
Transmission Data · (TCAUSE_EMIS): reason for the remote readout transmission; · (TDATE_EMIS): date of the transmission of the remote readout.
Reminders
· Every machine is equipped with a copy counter, implemented in EEPROM memory on the CPU board. This counter is used in particular by the Remote Readout function. It can be consulted by the user (see § 5 of the User booklet). This counter cannot be modified. It is stored indefinitely. Before any service on the machine that risks modifying the installation parameters or the value of the counter (replacement of the CPU board or installation of new software), a manual Remote Readout transmission should be performed, if the state of the machine allows it. If this transmission is not possible for any reason, print out the Remote Readout parameters or display the copy counter and note these values on the service report.
·
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General Procedures and Information
GP 15 Storing User Parameters And Activity Counters On The Machine
The condition of the printer consumable (print cartridge) is stored in EEPROM memory (on the CPU card) and can be read via the command 8 6. This evaluation, provided in percentage format, indicates the remaining quantity of toner in relation to the consumable's initial values. The printer activity counters are also stored in flash (on the CPU card), they can be read via the command 8 2 and can be printed via 5 6 (printing of parameters). These absolute counters reflect the machine's overall utilization regardless of the consumable: · number of pages sent (3100MFP/X only), · number of pages received (3100MFP/X only), · number of pages printed, · number of pages scanned. CAUTION Any major service on the machine (replacement of the CPU card, major upgrade of the machine software) may lead to the permanent loss of the user parameters and the activity counter values. Note: If such operations are necessary, print the parameters and counters ( 5 6) to retain a copy. You can also store user parameters and directory entries on a smart card ( * 6) and restore them ( * 9) after the machine is serviced.
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General Procedures and Information
GP 16 Packing and Transporting the Machine
If you need to transport the machine, always use the original package. If the machine is not properly packed, the warranty may be cancelled. Also check that the machine new location meets the installation requirements, GP 9. 1. Set the machine On/Off switch to Off (position 0). 2. Disconnect all the cables connected to the machine. 3. Remove the document feeder and gently push the paper tray inwards to avoid obstructing the machine packaging. 4. Pack the machine in its original plastic wrapping and put it in its original packing box together with the other components (power cord, etc.). 5. Pack all documentation (manuals and printed documents) into the packing box and seal it with adhesive tape.
Removable ADF document tray (3100MFP/X only) Machine
Power cable
Documentation supplied with machine
USB cable
CD ROMs containing: - User Guide - Software depending on model
Print cartridge
Telephone cable (US 3100MFP/X only)
Figure 1
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