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High Tech Computer, Corp.
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VOX Service Manual
HTC Proprietary Confidential Treatment Requested
Rev. A01 Feb 12,2007

HTC Corp.
Engineering Mobility REVISION CONTROL TABLE
Rev A01 Date 02/12 Contents First draft Dept PSE Revised

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Table of Contents
CHAPTER 1 ­ INTRODUCTION 1.1 Product Specification 1.2 Definition CHAPTER 2 ­ DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE 2.1 Assembling procedure 2.2 Disassembling procedure CHAPTER 3 ­ DIAGNOSTICS PROGRAM AND WINCE TEST ITEM 3.1 Test Plan 3.2 How to enter Diagnostic mode and Boot-loader mode 3.3 Test procedure CHAPTER 4 ­ LEAKAGE CURRENT MEASUREMENT CHAPTER 5 ­ COSMETIC INSPECTION CRITERIA Definition of Cosmetic Standard Visual Inspection Requirements Definition of Inspection Defects and Areas Cosmetic Criteria Table CHAPTER 6 ­ OS, GSM ROM IMAGE RE-FLASH PROCEDURE 6.1 OS upgrade thru RUU 6.2 OS upgrade thru SD card CHAPTER 7 ­ GENERIC TROUBLESHOOTING CHAPTER 8 ­ GENERIC SPARE PART LIST AND PHOTOS (FOR REFERENCE ONLY) APPENDIX P GENERIC LABELING PLAN RF ANTENNA TEST SPECIFICATION BOARD LEVEL 2.5 REPAIRS P59 P67 P69 5.1 5.2 5.3 5.4 P3 P3 P9 P11 P15 P26 P32 P32 P33 P34 P41 P44 P44 P44 P44 P45 P46 P46 P50 P51 P55

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INTRODUCTION
This manual provides the technical information to support the service activities of the Smart Phone Monet. This document contains highly confidential information, so any or all of this document should not be revealed to any third party.

1.1 Product Specification/Feature
Platform Bar type form factor integrated quad band EDGE/GPRS/GSM, SIP/VoIP, Bluetooth, WiFi, 2 mega-pixel camera One stop sliding QWERTY keyboard OS: Windows Mobile Crossbow Platform Dimension 101.5mm (L) x 50mm(W) x 18.6mm(T) Weight: 134g (with battery) Processor/Chipset TI OMAP850, 200Mhz Memory ROM: 128 MB ROM RAM: 64 MB DDR LCD Module 2.4" QVGA, 64K colors Transmissive LCD LED backlight GSM/EDGE Function Internal antenna Quad-band (850/900/1800/1900) 850: 824-849, 869-894MHz 900: 880-915, 925-960MHz 1800: 1710-1785, 1805-1880MHz 1900: 1850-1910, 1930-1990MHz Generic Services Call Holding, Waiting, Forwarding Call Barring CLI (Calling Line Identity) SMS (Short Message Service) SMSMT, SMSMO, SM Reply, SM Replace, SM Acknowledgement, 8 Bits SMS Data Concatenated messages, up to 640 characters Display own number, telephone number storage capability in terminal and SIM card Network selection Cell broadcast Multi-party conference capability Phase 2+ Unstructured Supplementary Service Data Audio Codec: AMR/EFR/FR/HR Network Lock CPHS partial E-GPRS Function EGPRS class B Multi-slot standard class 10 MO/MT SMS over GPRS

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PBCCH SIM 1.8 / 3V of UICC SIM Application Tool Kit release 98 class 3 and 99 partial Over the Air (OTA) programming Fixed Dialing Number (FDN) Abbreviation Dial Number (ADN) Security Pin 1 & 2 control SIM+/ EAP-SIM support Camera (manufacture option) Color CMOS 2 mega-pixel camera Preview mirror Keyboard/button/Switch 2 soft keys Home key Back key Send phone button Quick press: Start a phone call Long press (Press & Hold): Switch on or off the Loud Speaker End phone button Short press: End a phone call Long press (press & hold): turn on Key-lock Camera capture button (position: top-right) 5-way navigation pad Power button (position: on top of device) Volume Up and Volume Down button (position: top-left) PoC or VC/VR button (position: left & below volume button) PoC case: (Cingular requirement) VD/ VR case (others) Short press: Voice Dialer Long press: Voice Record Numerical dialing pad (12 buttons) QWERTY keyboard with 2 additional soft keys Cap and Function mode indicator on QWERTY keyboard Auto sound effect when sliding out/ close Auto display on when sliding out Light sensor control for backlight Notification One bi-color LED (Green and Red) for GSM/GPRS/EDGE standby, GSM/GPRS/EDGE network status, Event Notification, Power Charging status, and Low battery One bi-color LED (Blue and Green) for Bluetooth (blue) and WiFi (Green) connectivity status Notification by LED, Sound, Message, Vibration Audio Built-in microphone Receiver Speaker Loud speaker for Hands-Free supported Full duplex Audio sampling rate 16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz AMR/AAC/WAV/WMA/MP3 codec

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Connectivity & Interface Bluetooth Chipset: TI 6300 Compliant with v2.0 Class 2 transmit power Supported profiles: GAP (generic access profile) SPP (serial port profile) OPP (object push profile) PAN (pan area profile) GOEP (generic object exchange profile) ActiveSync (legacy application via SPP) HSP (headset profile) HFP (handsfree profile) A2DP (Advanced Audio Distribution profile) AVRCP (Audio/Video Remote control Profile) Service Discovery Profile SAP (SIM Access Profile) HID (Human interface device profile) FTP (File Transfer profile) WiFi Chipset: TNETW1251 Internal WLAN antenna IEEE 802.11b/g Date rate auto fallback for extended range ELP mode Security 802.11i and AES WPA/WPA 2 authentication ­ WEP (64 & 128bit), PSK, EAP-TLS, PEAP, LEAP Signaling interfaces between the terminal device and the servers: mutually authenticated and encrypted utilizing TLS (RFC 2246) with RC4 encryption with SGA1 used as the message integrity check QoS 802.11 WME QoS 802.11e Fast AP to AP handover Packet tagging & prioritization Site Survey, Trace Route (Hidden Feature), Seamless-Secure Roaming, and VLAN Support HTC ExtUSB 11-pin mini-USB USB 1.1 Support Audio jack Support ActiveSync to PC/NB Support Charging capability MicroSD card slot External RF connector with cover Power Talk time: 3.2~7.3 hrs [base on RF power level 5~12] Standby time: 120~175hrs [base on multi-frame 2~5] Charging time: 2.5~3 hrs [base on OFF mode at 25] WMA: 12 hours [base on NSTL test case] WMV: 8 hours [base on NSTL test case]

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Battery Rechargeable battery, Li-Polymer 1,050 mAh AC Adapter: AC input rating: 100 ~ 240 VAC, 50/60Hz DC output: 5V, 1A Hanger Accessories Standard Travel Charger USB Sync. Cable Stereo wired headset with microphone Standard Battery User Manual, Quick Start Guide, & Software CD Option Mono Bluetooth Headset w/ microphone Stereo Bluetooth Headset w/ microphone Car adapter Battery charger [TBD] Carrying case Charging docking (home use) TTY adaptor 11 pin Y-Cable Microsoft Windows Mobile 2005 Smartphone Applications Pocket Outlook Calendar, Contacts, Messaging, Tasks, & Voice Notes Push Mail Email Setup Wizard Microsoft Internet Explorer Mobile Microsoft Windows Media Player Pictures & Video Microsoft ActiveSync Microsoft MSN Messenger Device Management Calculator Games File Manager Smart Dialer for QWERTY keyboard as search input Value Added Applications Camera / Camcorder Camera Mode Encoding format: JPEG Resolution: UXGA 1200x1600, SXGA 960x1280, VGA 480x640, QVGA 240x320, QQVGA 120x160 Night Mode Digital Zooming: continuous 1x ~ 10x Time & Date Stamp Self Timer: 2/10 sec for Photo, Contacts Picture mode Camcorder Mode 10 fps encoding up to QCIF resolution Digital Zooming: 1x ~ 2x Encoding format

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H.263 + AMR-NB (.3gp) MPEG4 + AMR-NB (.mp4) Motion JPEG + PCM (.avi)

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Ringtone MIDI Software polyphonic & Standard MIDI format 0 and 1 (SMF) / SP MIDI MP3, AAC, AAC+, WMA, WAV and AMR-NB Multimedia support format Audio: AAC, AAC+, MP3, WMA, WAV, AMR-NB Video: MPEG4, H.263, WMV, Motion JPEG (AVI) Picture Enhancement for Pictures & Videos Graphics: JPEG, GIF87a, GIF89a, PNG, WBMP Video Thumbnail Preview: MPEG4, H.263, Motion JPEG (AVI) MMS Client Partial compliant to MMS 1.2 SMIL v2.0 supported vCalendar v1.0 and vCard v2.1 supported Task Manager Unlock Screen Clock Java virtual machine (MIDP 2.0) Midlet display area: 220x300 JSR 75 File Connection JSR 118 MIDP 2.0 JSR 139 CLDC 1.1 JSR 185 JTWI JSR 135 Mobile Media API JSR 120 Wireless Messaging API Voice Dial/ Voice Command Speaker Dependent Voice Recorder (for AMR only) Notes (Text notes) T9 IME for Smartphone SIM Manager Comm. Manager FOTA (Firmware OTA) Document viewer Word/ Excel/ PowerPoint Adobe PDF Viewer OMA DRM v1.0 (2.0 when available) Audio Manager HTC SIP/VoIP SDK VoIP codec support G.711 (64kbps, a-law/u-law) G.729ab (G.729 with VAD support) G.723.1 Carrier Specific Requirement BlackBerry Client (Orange, T-Mobile) SIP Protocol support SDP (RFC 3264) DHCP or static IP addressing

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Authentication (login/password) DTMF transmission over RTP (RFC 2833) No static IPv4 address configuration DHCP locating Security 802.11i compliant (WEP, WPA, WPA2) Authentication by EAP-SIM should follow 3GPP TS 23.234 Generic Call service Calling line identification presentation (CLIP) Calling line identification restriction (CLIR) Call forward unconditional (CFU) Call forward on mobile subscriber busy (CFB) Call forwarding on no reply (CFNRy) Call forward on mobile subscriber not reachable (CFNRc) Call waiting (CW) Call Hold (HOLD) Multiparty (MPTY) Barring of all outgoing calls (BAOC) Barring of all incoming calls (BIC) Pre-dialing before sending Redial Call mute Comfort noise generation (CNG), voice activity detection (VAD), adaptive jitter buffer, and echo cancellation Regulatory GCF certification [Operator dependent] R&TTE: EMC / EMI, Safety SAR FCC Approval FCC HAC (Hearing Aid Compatibility) PTCRB Approval [Operator dependent] WiFi Certification BQB (Bluetooth Qualification Body) certification Windows Mobile Logo (NTSL) USB certification

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2.1 Definition

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Doc. Title Inserting the SIM card
Before you begin, make sure the phone is turned off.

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2. DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE

2.1 Assembling procedure

TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING PROCESS. LENS CLEANING CLOTH. (NO. 1) TORX SCREW DRIVER T6X50. (NO. 2) PHILIPS SCREW DRIVER 00X40. (NO. 3) FLAT PLASTIC STICK. (NO. 4) PLASTIC TWEEZERS. (NO. 5) CAMERA MODULE UN-INSTALL TOOL

PREPARE NUMERIC KEYPAD AND NUMERIC KEYPAD FPC. REMOVE THE STICKER PROTECTOR (DOME SIDE)

MAKE SURE NUMERIC KEYPAD GUIDE PINS GO TROUGH THE FPC HOLES. REMOVE STICKER PROTECTOR (FPC SIDE) PASTE THE NUMERIC KEYPAD FPC ONTO THE NUMERIC KEYPAD. INSTALL THE NUMERIC KEYPAD ASSY TO THE BEZEL.

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AFTER INSTALL THE NUMERIC KEYPAD ONTO THE DIPSLAY UPPER COVER, MAKE SURE YOU CAN SEE TWO HOOKS FROM THE BACK SIDE.

PREPARE "LCD"

ASSEMBLE THE LCD.

PASTE EMI GASKETS.

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INSTALL RECEIVER INTO ITS CONNECTOR ON THE RIGID-FLEX BOARD.

ALIGN THE RECEIVER WIRES BESIDE THE CONNECTOR AS SHOWN ON THE LEFT.

INSTALL THE LCD FPC INTO ITS CONNECTOR ON THE RIGID-FLEX BOARD. INSTALL THE KEYBOARD FPC PRE-ASSY CONNECTOR ON THE RIGID-FLEX BOARD

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ATTACH THE MICROSD RUBBER ONTO BEZEL.

SLIDER-HINGE BOTTOM COVER BEZEL.

PREPARE

AND

DISPLAY

ASSEMBLE SLIDER-HINGE TO DISPLAY BOTTOM COVER BEZEL. FASTEN 4 SCREWS ON DISPLAY BOTTOM COVER. NOTE: SCREW TORQUE 1.2 ± 0.05 KGF-CM

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ASSEMBLE

DISPLAY BOTOM DISPLAY UPPER COVER.

COVER

TO

TURN THE DISPLAY BOTTOM COVER ABOUT 30 DEGREE TO LET THE RIGID-FLEX BOARD CONNECTOR PASS TROUGH.

PRESS THE AREA AROUND THE DISPLAY
BOTOM COVER TO FIX THE DISPLAY BOTTOM AND UPPER COVER.

FASTEN SCREW LOCATION NUMBER 1 & 2 BY USING FIG. 1 SCREW AND SCREW LOCATION NUMBER 3, 4, 5 & 6 BY USING FIG. 2 SCREW.

NOTE: 1. DON'T CLOSE OR LOCK MICROSD AND SIM CARD DOOR 2. SCREW TORQUE 0.6 ± 0.05 KGF-CM

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ASSEMBLE KEYBOARD UPPER COVER ONTO LCD BOTOOM COVER AND FASTEN 4 SCREWS ON IT. NOTE: SCREW TORQUE 1.2 ± 0.05 KGF-CM

ATTACH

ALPHABETIC KEYPAD KEYBOARD UPPER COVER.

ONTO

PREPARE SPEAKER AND SOUND BOX.

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ATTACH SPEAKER INTO SOUND BOX. MAKE SURE THE SPEAKER IS ATTACHED IN THE CORRECT DIRECTION.

PREPARE CAMERA MODULE AND MAIN BOARD.

ATTACH CAMERA MODULE INTO CAMERA SOCKET ON THE MAIN BOARD (BE CAREFULL WITH CAMERA AND SOCKET DIRECTION)

INSTALL CAMERA SHIELDING

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SLIDE THE KEYBOARD BOTTOM COVER TO THE CENTER POSITION.
THE RIGID-FLEX CONNECTOR WITH THE MAIN BOARD.

CONNECT

BOARD

PREPARE SOUND BOX

ATTACH SOUND BOX ONTO THE MAIN BOARD FASTEN SCREW LOCATION NO.1 AND 2 WITH FIG.2 SCREW THEN FASTEN SCREW LOCATION NUMBER 3 WITH FIG. 1 SCREW. NOTE: 1. SCREW TORQUE 1.0 ± 0.05 KGF-CM (FIG.2) 2. SCREW TORQUE 0.4 ± 0.05 KGF-CM (FIG.1)

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ATTACH MICROPHONE RUBER ONTO THE MICROPHONE.

INSTALL VIBRATOR INTO KEYBOARD BOTTOM COVER.

ASSEMBLE KEYBOARD BOTTOM COVER, START FROM THE USB CONNECTOR SIDE. PRESS THE AREA AROUND THE KEYBOARD
BOTTOM COVER TO FIX THE BOTTOM AND UPPER COVER. KEYBOARD

PREPARE THE "SCREWS". FASTEN TWO SCREWS ON THE KEYBOARD BOTTOM COVER. NOTE: SCREW TORQUE 1.0 ± 0.05 KGF-CM

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PREPARE "ANTENNA RUBBER". INSERT THE ANTENNA RUBBER INTO THE HOLE. BE CAREFUL WITH THE DIRECTION.

PREPARE "BATTERY" ALIGN THE EXPOSED METAL CONTACTS ON
THE EDGE OF THE BATTERY WITH THE PRONGS IN THE BODY OF THE PHONE.

PUSH THE BOTTOM OF THE BATTERY INTO PLACE.

PREPARE "BATTERY COVER"

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REPLACE THE BATTERY COVER ASSEMBLY PROCESS IS DONE, DEVICE IS
READY FOR INSPECTION

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2.2 Disassembling procedure

SLIDE THE BATTERY COVER DOWN TO OPEN
IT

REMOVE THE BATTERY BY LIFTING IT UP FROM THE BOTTOM END.

LOOSEN TWO SCREWS FROM KEYBOARD BOTTOM COVER. INSERT THE FLAT PLASTIC STICK BETWEEN
THE KEYBOARD BOTTOM AND UPPER COVER THEN FOLLOW THE LEFT PICTURE TO SEPARATE THE KEYBOARD BOTTOM COVER.

(DON'T DO THIS STEP TO THE BOTTOM PART / USB CONNECTOR SIDE)

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TAKE THE VIBRATOR OUT FROM KEYBOARD BOTTOM COVER. REMOVE MICROPHONE RUBBER. LOOSEN AND TAKE OUT THREE SCREWS FROM SOUND BOX AS SHOWN ON THE LEFT.

SLIDE THE KEYBOARD UPPER COVER TO THE
CENTER POSITION THEN DISCONNECT RIGID-FLEX BOARD CONNECTOR FROM THE MAIN BOARD.

REMOVE ALPHABETIC KEYPAD. LOOSEN 4 SCREWS FROM KEYBOARD UPPER COVER.

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OPEN MICROSD AND SIM CARD DOOR. LOOSEN 6 SCREWS FROM DISPLAY BOTTOM COVER.

INSERT THE FLAT PLASTIC STICK BETWEEN
THE DISPLAY BOTTOM AND UPPER COVER THEN FOLLOW THE LEFT PICTURE TO SEPARATE THE DISPLAY BOTTOM COVER.

TURN THE DISPLAY BOTTOM COVER ABOUT 30 DEGREE TO LET THE RIGID-FLEX BOARD CONNECTOR PASS TROUGH. TAKE OUT THE DISPLAY BOTTOM COVER.

REMOVE KAPTON TAPE ON THE TWO LOCATION AS SHOWN ON THE LEFT PICTURE. DISASSEMBLE "KEYPAD FPC"

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DISASSEMBLE MICROSD COVER RUBBER. DISASSEMBLE LCD FPC.

TAKE THE RIGID-FLEX BOARD OUT FROM THE BEZEL (INCLUDING THE RECEIVER) REMOVE KAPTON TAPE AND DISCONNECT THE RECEIVER.

REMOVE THE EMI GASKET AS SHOWN ON THE LEFT PICTURE. TAKE THE LCD OUT FROM THE DISPLAY UPPER COVER.

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DISASSEMBLE NUMERIC KEYPAD AS SHOWN ON THE LEFT. SEPARATE THE NUMERIC KEYPAD AND NUMERIC KEYPAD FPC.

UN-INSTALL SPEAKER FROM SOUND BOX. LOOSEN 4 SCREWS TO SEPARATE SLIDER-HINGE AND DISPLAY BOTTOM COVER.

REMOVE CAMERA SHIELDING. USE SPECIAL TOOL AS SHOWN ON THE LEFT
BELLOW AND FOLLOW BELOW STEP TO UN-INSTALL CAMERA MODULE

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DISASSEMBLY PROCESS IS DONE

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