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Maintenance and Service Guide
Compaq Presario V6000 Notebook PC
Document Part Number: 416630-002
September 2006
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide Compaq Presario V6000 Notebook PC Second Edition: September 2006 First Edition: August 2006 Document Part Number: 416630-002
Contents
1 Product Description
1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 14 Power management . . . . . . . . . . . . . . . . . . . . . . . . . . 15 External Components . . . . . . . . . . . . . . . . . . . . . . . . 16 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
2 Troubleshooting
2.1 2.2 2.3 2.4 Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 21 22 26 29
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Contents
3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 31 Computer Major Components. . . . . . . . . . . . . . . . . . 32 Display Assembly Components . . . . . . . . . . . . . . . 322 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 324 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Sequential Part Number Listing . . . . . . . . . . . . . . . 331
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4.3 Preventing Damage to Removable Drives . . . . . . . . 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4.5 Packaging and Transporting Precautions . . . . . . . . . 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 41 42 42 42 43 44 45 46 47
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5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 53 5.3 Preparing the Computer For Disassembly . . . . . . . . 54 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 515 5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525 5.12 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 529 5.13 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 531 5.14 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 5.15 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548 5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 550 5.17 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 552 5.18 USB/Power Connector Board . . . . . . . . . . . . . . . . 555 5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557 5.20 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 561 5.21 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
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Contents
6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index
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1
Product Description
The Compaq Presario V6000 Notebook PC offers advanced modularity, Intel CoreTM Duo and CeleronTM and AMD TurionTM 64 Mobile Technology and Mobile AMD SempronTM processors, and extensive multimedia support.
Compaq Presario V6000 Notebook PC
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Product Description
1.1 Features
The following processors are available, varying by computer model: Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T5500 (1.66-GHz) Intel Core Duo T5200 (1.66-GHz) Intel Core Duo T2050 (1.60-GHz) Intel Celeron 430 (1.73-GHz) Intel Celeron 420 (1.60-GHz) AMD Turion ML-60 (2.0-GHz) AMD Turion ML-56 (1.8-GHz) AMD Turion ML-52 (1.6-GHz) AMD Turion ML-50 (1.6-GHz) Mobile AMD Sempron 3500+ (1.8-GHz) Mobile AMD Sempron 3400+ (1.8-GHz) Mobile AMD Sempron 3200+ (1.6-GHz) 15.4-inch WXGA (1280 × 768) TFT display with over 16.7 million colors, varying by computer model 120-, 100-, 80-, 60-, and 40-GB high-capacity hard drive, varying by computer model 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz, expandable to 2.0 GB Microsoft® Windows® XP Home Edition or Windows XP Professional, or Free DOS, varying by computer model Full-size Windows keyboard with embedded numeric keypad TouchPad pointing device with on/off button and dedicated two-way scroll zone
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Product Description
Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini Card IEEE 802.11b and 802.11b/g WLAN device Support for ExpressCard External 90- or 65-watt AC adapter with 3-wire power cord 6-cell or 12-cell Li-Ion battery Stereo speakers with volume up and down buttons Integrated microphones (select models only) Support for the following optical drives: DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive Connectors: Audio-in (microphone) Audio-out (headphone) Consumer infrared lens Docking (select models only) ExpressCard External monitor IEEE 1394 digital (select models only) Memory Reader (select models only) Power RJ-11 (modem) RJ-45 (network) S-Video-out (select models only) Universal Serial Bus (USB) v. 2.0
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Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, "Preparing the Computer For Disassembly," for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.7, "RTC Battery," for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared.
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Product Description
1.3 Power management
The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:
Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby/resume Power button Advanced Configuration and Power Management (ACPM) compliance
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Product Description
1.4 External Components
The external components on the front of the computer are shown below and described in Table 1-1.
Front Components
Table 1-1 Front Components
Item 1 Component Power light Function On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.
2
Battery light
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Product Description
Table 1-1 Front Components (Continued)
Item 3 4 Component Drive light Wireless switch Function Blinks when the hard drive or optical drive is being accessed. Turns the wireless feature on or off, but does not create a wireless connection.
A wirelessanetwork must be set up to establish wireless connection.
5 Wireless light Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
6
Consumer infrared lens (select models only) Audio-in (microphone) jack Audio-out (headphone) jack
7
8
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Product Description
The external components on the left side of the computer are shown below and described in Table 1-2.
Left-Side Components
Table 1-2 Left-Side Components
Item 1 Component S-Video-out jack Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Connects an external VGA monitor or projector. Connects the computer to an optional expansion product.
2 3
External monitor port Expansion port 3
The computer has only one expansion port. The term expansion
port 3 describes the type of expansion port.
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Product Description
Table 1-2 Left-Side Components (Continued)
Item 4 5 6 Component RJ-45 (network) jack RJ-11 (modem) jack HDMI port (select models only) Function Connects a network cable. Connects a modem cable. Connects an optional audio or video device, such as a high definition television, set-top box, DVD player, or any compatible digital or audio device. Connect optional USB devices. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Secure Digital Input/Output (SD I/O), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xDPicture Card (XD) Type M.
7 8 9
USB ports (2) 1394 port (select models only) Memory Reader (select models only)
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Product Description
The external components on the right side of the computer are shown below and described in Table 1-3.
Right-Side Components
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Table 1-3 Right-Side Components
Item 1 2 3 4 5 Component ExpressCard slot Optical drive USB port (select models only) Power connector Security cable slot Function Supports optional ExpressCard/54 cards. Reads an optical disc. Connects an optional USB device. Connects an AC adapter. Attaches an optional security cable to the computer. is designed to act Thea security cable it may not prevent as deterrent, but the computer from being mishandled or stolen.
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Product Description
The computer keyboard components are shown below and described in Table 1-4.
Keyboard Components
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Table 1-4 Keyboard Components
Item 1 Component Function keys Function Execute frequently used system functions when pressed in combination with the fn key. Enables caps lock and turns on the caps lock light. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Microsoft Windows Start menu. Displays a shortcut menu for items beneath the pointer. Move the cursor around the screen. Can be used like the keys on an external numeric keypad. Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.
2 3
caps lock key fn key
4 5 6 7 8
Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys num lock key
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Product Description
The computer top components are shown below and described in Table 1-5.
Top Components, Part 1
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Table 1-5 Top Components, Part 1
Item 1 Component Internal microphones (2, select models only) Function Record sound.
If there is a microphone icon next to each microphone opening, your
computer has internal microphones. When the computer is Off, press to turn on the computer. On, press to enter hibernation. In standby, briefly press to exit standby. In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. Produce sound.
2
Power button
3
Speakers (2)
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Product Description
The computer top components are shown below and described in Table 1-6.
Top Components, Part 2
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Table 1-6 Top Components, Part 2
Item 1 Component Media button Function If QuickPlay is not installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, does not function. In standby, resumes from standby into Windows. If QuickPlay is installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, opens the music program or the Media menu, which allows you to select a multimedia program. In standby, resumes from standby into Windows. button does not The media for restoring fromaffect the procedure hibernation. 2 3 Volume mute button Volume scroll zone Mutes and restores speaker sound. Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or you can tap the plus sign on the scroll zone to increase volume.
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Product Description
The computer TouchPad components are shown below and described in Table 1-7.
TouchPad Components
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Table 1-7 Touchpad Components
Item 1 2 3 4 5 6 Component TouchPad light TouchPad TouchPad horizontal scroll zone Left and right TouchPad buttons TouchPad on/off button TouchPad vertical scroll zone Function Blue: TouchPad is enabled. Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen. Allows you to scroll left or right. Function like the left and right buttons on an external mouse. Enables/disables the TouchPad. Allows you to scroll up or down.
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Product Description
The external components on the bottom of the computer are shown below and described in Table 1-8.
Bottom Components
Table 1-8 Bottom Components
Item 1 2 3 Component Battery bay Battery release latch Optical drive Function Holds the battery. Releases the battery from the battery bay. Reads an optical disc.
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Table 1-8 Bottom Components (Continued)
Item 4 Component Memory module compartment Vents (5) Function Contains the memory module slots, the Mini Card WLAN slot, and the RTC battery. Enable airflow to cool internal components.
5
Ä
To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
fan starts up The computerto cool internal automatically components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 6 Hard drive bay Holds the hard drive.
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Product Description
1.5 Design overview
This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections:
AMD Turion and Mobile AMD Sempron processors Audio Display ExpressCard Fan Hard drive Intel Core Duo and Celeron processors Keyboard and TouchPad Memory module Mini Card module
Ä
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
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Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
2.1 Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load. The utility reports information about the computer and provides settings for startup, security, and other preferences. 1. Turn on or restart the computer in Windows. 2. Before Windows opens and while the "Press to enter setup" prompt is displayed in the lower-left corner of the screen, press f10.
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Troubleshooting
2.2 Using the Setup Utility
Changing the Language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language. 4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference. 5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows.
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Troubleshooting
Navigating and Selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.
To choose a menu or a menu item, use the arrow keys. To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. To select an item, press enter. To close a text box or return to the menu display, press f1. To display additional navigation and selection information while the Setup Utility is open, press f1.
Displaying System Information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. (The computer restarts in Windows.)
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Troubleshooting
Restoring Default Settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the prompt, "Press to enter setup," is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press f10. 3. When the Setup Confirmation is displayed, press enter to save your preferences. 4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts.
Your password, security, and language settings are not changed when you restore the factory default settings.
Using Advanced Setup Utility Features
This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
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Troubleshooting
The " to boot from LAN" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot. The "Press to change boot order" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order.
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the following procedures:
Press f10, and then follow the instructions on the screen.
or
If the Setup Utility menus are not visible, press esc to
return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
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Troubleshooting
2.3 Setup Utility Menus
The menu tables in this section provide an overview of Setup Utility options.
Some of the Setup Utility menu listed in this chapter may not be supported by your computer.
Selecting from the Main Menu
Table 2-1 Main Menu
Select System Information To Do This
View and change the system time and date. View identification information about the computer. View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Selecting from the Security Menu
Table 2-2 Security Menu
Select Administrator password Power-on password To Do This Enter, change, or delete an administrator password. Enter, change, or delete a power-on password.
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Troubleshooting
Selecting from the System Configuration Menu
Table 2-3 System Configuration Menu
Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) Boot Options To Do This Change the Setup Utility language. Enable/disable an embedded wireless LAN device. Enable/disable an embedded Bluetooth device (select models only). Enable/disable enhanced SATA mode. Set the following boot options: f10 and f12 Delay (sec.)--Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0. 5, 10, 15, 20). CD-ROM boot--Enable/disable boot from CD-ROM. Floppy boot--Enable/disable boot from Floppy. Internal Network Adapter boot--Enable/disable boot from Internal Network Adapter. Boot Order--Set the boot order for: USB Floppy ATAPI CD/DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter
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Troubleshooting
Selecting from the Diagnostics Menu
Table 2-4 Diagnostics Menu
Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive. two hard drives, On models withthe Primary Hardthis menu option is called Disk Self Test. Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.
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Troubleshooting
2.4 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Description "Flowchart 2.1--Initial Troubleshooting" "Flowchart 2.2--No Power, Part 1" "Flowchart 2.3--No Power, Part 2" "Flowchart 2.4--No Power, Part 3" "Flowchart 2.5--No Power, Part 4" "Flowchart 2.6--No Video, Part 1" "Flowchart 2.7--No Video, Part 2" "Flowchart 2.8--Nonfunctioning Docking Device (if applicable)" "Flowchart 2.9--No Operating System (OS) Loading" "Flowchart 2.10--No OS Loading, Hard Drive, Part 1" "Flowchart 2.11--No OS Loading, Hard Drive, Part 2" "Flowchart 2.12--No OS Loading, Hard Drive, Part 3" "Flowchart 2.13--No OS Loading, Diskette Drive"
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Troubleshooting
Table 2-5 Troubleshooting Flowcharts Overview (Continued)
Flowchart 2.14 2.15 2.16 2.17 2.18 2.19 2.20 Description "Flowchart 2.14--No OS Loading, Optical Drive" "Flowchart 2.15--No Audio, Part 1" "Flowchart 2.16--No Audio, Part 2" "Flowchart 2.17--Nonfunctioning Device" "Flowchart 2.18--Nonfunctioning Keyboard" "Flowchart 2.19--Nonfunctioning Pointing Device" "Flowchart 2.20--No Network/Modem Connection"
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Flowchart 2.1--Initial Troubleshooting
Begin troubleshooting.
N
Go to Is there power?
"Flowchart 2.2--No Power, Part 1."
Y N
Beeps, LEDs, or error messages? Check LED board, speaker connections. All drives working?
N
Go to
"Flowchart 2.17--Nonfunctioning Device."
Y N
Go to Is there video? (no boot)
"Flowchart 2.6--No Video, Part 1."
Y N
Keyboard/ pointing device working? Go to
"Flowchart 2.18--Nonfunctioning Keyboard" or "Flowchart 2.19--Nonfunctioning Pointing Device."
Y N
Go to Is the OS loading?
"Flowchart 2.9--No Operating System (OS) Loading."
Y N
Connecting to network or modem?
Y N
Go to
"Flowchart 2.20--No Network/Modem Connection."
Go to Is there sound?
"Flowchart 2.15--No Audio, Part 1."
Y
Y
End
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Troubleshooting
Flowchart 2.2--No Power, Part 1
No power (power LED is off).
Remove from docking device (if applicable).
N
Power up on battery power? Reset power.* Power up on battery power?
N
Go to
"Flowchart 2.3--No Power, Part 2."
Y N
Power up on AC power? Reset power.*
Y N
Power up on AC power? Go to
"Flowchart 2.4--No Power, Part 3."
Y Y
Power up in docking device? Done
Y
N
1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working.
*NOTES 1. On select models, there is a separate reset button. 2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.
Y
Done Power up in docking device?
N
Go to
"Flowchart 2.8--Nonfunctioning Docking Device (if applicable)."
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Flowchart 2.3--No Power, Part 2
Continued from
"Flowchart 2.2--No Power, Part 1."
Visually check for debris in battery socket and clean if necessary.
Y
Power on? Done
N
Check battery by recharging it, moving it to another computer, or replacing it.
N
Power on? Replace power supply (if applicable).
Y N
Go to Done Power on?
"Flowchart 2.4--No Power, Part 3."
Y
Done
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Troubleshooting
Flowchart 2.4--No Power, Part 3
Continued from
"Flowchart 2.3--No Power, Part 2."
Plug directly into AC outlet.
Y
Power LED on? Done
N
Reseat AC adapter in computer and at power source.
Y
Power on? Done External
N N
Power outlet active? Try different outlet.
Internal or external AC adapter? Internal Go to
Replace external AC adapter.
Y
Replace power cord.
N
Power on?
"Flowchart 2.5--No Power, Part 4."
Y Y
Done Power on? Done
N
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Troubleshooting
Flowchart 2.5--No Power, Part 4
Continued from
"Flowchart 2.4--No Power, Part 3."
Open computer.
Y
Loose or damaged parts?
N
Close computer and retest.
Reseat loose components and boards and replace damaged items.
N
Power on? Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
Y
Done
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Troubleshooting
Flowchart 2.6--No Video, Part 1
No video.
Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? External Adjust brightness. Internal Adjust brightness. Go to
"Flowchart 2.7--No Video, Part 2."
*NOTE: To change from internal to external display, use the hotkey combination.
Y
Video OK? Done
N A
Press lid switch to ensure operation.
Y
Video OK? Done Video OK?
Y
Done
N
Check for bent pins on cable.
N
Replace the following one at a time. Test after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board
N
Video OK? Try another display. Internal and external video OK?
N
Replace system board.
Y
Done
Y
Done
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Troubleshooting
Flowchart 2.7--No Video, Part 2
Continued from
"Flowchart 2.6--No Video, Part 1."
Remove computer from docking device, if connected.
Adjust display brightness.
Check brightness of external monitor.
N
Go to "A" in Video OK?
"Flowchart 2.6--No Video, Part 1."
Y
Video OK? Done
Y
Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
N
Try another external monitor.
Y
Video OK? Done Internal and external video OK?
Y
Done
N
N
Go to Adjust external monitor display.
"Flowchart 2.8--Nonfunctioning Docking Device (if applicable)."
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Troubleshooting
Flowchart 2.8--Nonfunctioning Docking Device (if applicable)
Nonfunctioning docking device.
Reseat power cord in docking device and power outlet.
Check voltage setting on docking device.
Reinstall computer into docking device.
Reset monitor cable connector at docking device.
Y
Docking device operating? Done
Y
Docking device operating? Done
N
Test replacement docking device with new computer.
N
Remove computer, replace docking device.
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Troubleshooting
Flowchart 2.9--No Operating System (OS) Loading
No OS loading.*
Reseat power cord in docking device and power outlet.
No OS loading from hard drive, go to "Flowchart 2.10--No OS Loading,
Hard Drive, Part 1."
No OS loading from diskette drive, go to "Flowchart 2.13--No OS Loading,
Diskette Drive."
No OS loading from optical drive, go to "Flowchart 2.14--No OS Loading,
Optical Drive."
No OS loading from network, go to "Flowchart 2.20--No Network/Modem
Connection."
*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.
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Troubleshooting
Flowchart 2.10--No OS Loading, Hard Drive, Part 1
OS not loading from hard drive.
Y
Nonsystem disk message?
Go to
"Flowchart 2.11--No OS Loading, Hard Drive, Part 2."
N
Reseat external hard drive.
Y
OS loading? Done
N N
Boot from CD?
Y
Check the Setup utility for correct booting order.
N
Boot from diskette?
Go to
"Flowchart 2.13--No OS Loading, Diskette Drive."
Y N
Change boot priority through the Setup Utility and reboot.
Boot from hard drive?
Y
Done
N
Boot from hard drive? Go to
"Flowchart 2.17--Nonfunctioning Device."
Y
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Troubleshooting
Flowchart 2.1 1--No OS Loading, Hard Drive, Part 2
Continued from
"Flowchart 2.10--No OS Loading, Hard Drive, Part 1."
Reseat hard drive. 1. Replace hard drive. 2. Replace system board.
N
Disc or diskette in drive?
Y
Hard drive accessible? Done
Y
Remove disc or diskette and reboot.
N
Run FDISK.
Y
Boot from hard drive? Done Hard drive partitioned?
N
N N
Boot from diskette drive? Go to
"Flowchart 2.13--No OS Loading, Diskette Drive."
Y N
Hard drive formatted?
Create partition, and then format hard drive to bootable C:\ prompt.
Format hard drive and bring to a bootable C:\ prompt.
Y N
Hard drive accessible?
Y
Y
Computer booted? Done
Y
Go to
"Flowchart 2.12--No OS Loading, Hard Drive, Part 3."
Load OS using Operating System disc (if applicable).
N
Go to
"Flowchart 2.12--No OS Loading, Hard Drive, Part 3."
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Troubleshooting
Flowchart 2.12--No OS Loading, Hard Drive, Part 3
Continued from
"Flowchart 2.11--No OS Loading, Hard Drive, Part 2."
N
System files on hard drive? Install OS and reboot.
Y Y
Virus on hard drive? Clean virus. OS loading from hard drive?
Y
Done
N
Run SCANDISK and check for bad sectors.
N Y
Diagnostics on disc or diskette? Replace hard drive.
N N
Can bad sectors be fixed? Replace hard drive. Run diagnostics and follow recommendations.
Y N
Fix bad sectors. Boot from hard drive? Replace hard drive.
Y
Done
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Maintenance and Service Guide
Troubleshooting
Flowchart 2.13--No OS Loading, Diskette Drive
Y
OS not loading from diskette drive. Reseat diskette drive. OS loading? Done
N
Y
Nonsystem disk message? Bootable diskette in drive?
N
Install bootable diskette and reboot computer.
N N
Boot from another device? Go to
"Flowchart 2.17--Nonfunctioning Device."
Y
Check diskette for system files. Try different diskette.
Y N
Diskette drive enabled in the Setup utility? Enable drive and cold boot computer. Nonsystem disk error?
Y
N Y
Replace the following components individually, retesting after each replacement: Diskette drive System board
Y Y
Is diskette drive boot order correct? Reset the computer. Refer to
Section 1.2, "Resetting the Computer," for
OS loading?
Done
N
N
instructions.
Change boot priority using the Setup Utility.
Go to
"Flowchart 2.17--Nonfunctioning Device."
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Troubleshooting
Flowchart 2.14--No OS Loading, Optical Drive
No OS loading from CD-ROM or DVD-ROM drive.
Y
Disc in drive? Bootable disc in drive?
N
N
Install bootable disc.
Y
Try another bootable disc.
Install bootable disc and reboot computer.
Y
Boots from CD or DVD? Done
N Y
Reseat drive. Boots from CD or DVD? Done
N N
Booting from another device? Go to
"Flowchart 2.17--Nonfunctioning Device."
Y Y
Booting order correct?
Reset the computer. Refer to
Section 1.2, "Resetting the Computer," for
Go to
"Flowchart 2.17--Nonfunctioning Device."
N
Correct boot order using the Setup Utility.
instructions.
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Maintenance and Service Guide
Troubleshooting
Flowchart 2.15--No Audio, Part 1
Y
No audio. Turn up audio internally or externally. Audio? Done
N
Y
Computer in docking device (if applicable)? Undock Internal audio?
N
Go to
"Flowchart 2.16--No Audio, Part 2."
N
Go to
"Flowchart 2.16--No Audio, Part 2."
Y
Replace the docking device.
Y
Go to
"Flowchart 2.17--Nonfunctioning Device."
Audio?
Done
N
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Troubleshooting
Flowchart 2.16--No Audio, Part 2
Continued from
"Flowchart 2.15--No Audio, Part 1."
N
Audio driver in OS configured? Reload audio drivers.
Y N
Correct drivers for application? Load drivers and set configuration in OS.
Y
Connect to external speaker.
N
Audio?
Y
Replace audio board and speaker connections in computer (if applicable).
Y
Audio? Done
N
Replace the following components individually, retesting after each replacement: Internal speakers Audio board (if applicable)
226
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17--Nonfunctioning Device
Nonfunctioning device.
Reseat device.
Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
Y
Clear CMOS. Any physical device detected? Fix or replace broken item. Go to Reattach device. Close computer, plug in power, and reboot. Replace hard drive.
"Flowchart 2.9--No Operating System (OS) Loading."
N
N
Device boots properly? Replace NIC. If integrated NIC, replace system board. Device boots properly?
N
Y
Replace diskette drive.
Y
Done
Done
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227
Troubleshooting
Flowchart 2.18--Nonfunctioning Keyboard
Keyboard not operating properly.
Connect computer to good external keyboard.
N
External device works? Replace system board.
Y
Reseat internal keyboard connector (if applicable).
N
Keyboard operating properly? Replace internal keyboard or cable.
Y Y
Done Keyboard operating properly? Done
N
Replace system board.
228
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19--Nonfunctioning Pointing Device
Pointing device not operating properly.
Connect computer to good external pointing device.
N
External device works? Replace system board.
Y
Reseat internal pointing device connector (if applicable).
N
Pointing device operating properly? Replace internal pointing device or cable.
Y Y
Done Pointing device operating properly? Done
N
Replace system board.
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Troubleshooting
Flowchart 2.20--No Network/Modem Connection
No network or modem connection.
N
Network or modem jack active? Replace jack or have jack activated.
Y Y
Digital line? Connect to nondigital line.
N N
NIC/modem configured in OS? Reload drivers and reconfigure. Network or modem connection working?
Y
Done
Y
Disconnect all power from the computer and open.
N
Replace NIC/modem (if applicable).
Y
Reseat NIC/modem (if applicable). Network or modem connection working? Done
N
Replace system board.
230
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
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Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
32
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components
Item 1 Description Spare Part Number
Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models (includes microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare For use with defeatured computer models (does not include microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare 432302-001 432303-001 432304-001 432305-001
Section Refer toassembly3.3, "Display Assembly Components," for display internal component spare part number information. 2 Switch covers (include LED board and LED board cable) For use with full-featured computer models For use with defeatured computer models 3 4 Power button board (includes power button board cable) Keyboards For use with all computer models in the following countries: France French Canada Italy The Netherlands 431415-051 431415-121 431415-061 431415-331 Spain The United Kingdom The United States 431415-071 431415-031 431415-001 431425-001 431424-001 431438-001
Maintenance and Service Guide
33
Illustrated Parts Catalog
Computer Major Components
34
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 4 Description Keyboards (Continued) For use only with computer models using Intel processors in the following countries: Latin America Saudi Arabia 431415-161 431415-171 Taiwan Thailand 431415-AB1 431415-281 Spare Part Number
For use only with computer models using AMD processors in the following countries: Denmark, Finland, Norway, and Sweden 5 431415-DH1 Korea 431415-AD1
Top covers (include speakers, TouchPad and TouchPad cable) For use with full-featured computer models For use with defeatured computer models 431417-001 431419-001
6
Fan/heat sink assemblies (include thermal pads) For use only with computer models using Intel processors For use only with computer models using AMD processors 434746-001 431450-001 431440-001 431429-001
7
ExpressCard assembly Plastics Kit
8a 8b 8c
Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 3 captive screws, secured by C-clips)
Maintenance and Service Guide
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Illustrated Parts Catalog
Computer Major Components
36
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 9 Description Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T5500 (1.66-GHz) Intel Core Duo T5200 (1.66-GHz) Intel Core Duo T2050 (1.60-GHz) Intel Celeron 430 (1.73-GHz) Intel Celeron 420 (1.60-GHz) AMD Turion ML-60 (2.0-GHz) AMD Turion ML-56 (1.8-GHz) AMD Turion ML-52 (1.6-GHz) AMD Turion ML-50 (1.6-GHz) Mobile AMD Sempron 3500+ (1.8-GHz) Mobile AMD Sempron 3400+ (1.8-GHz) Mobile AMD Sempron 3200+ (1.6-GHz) 10 11 Bluetooth module (includes Bluetooth module cable) System boards For use only with full-featured computer models using Intel processors For use only with defeatured computer models using Intel processors For use only with full-featured computer models using AMD processors For use only with defeatured computer models using AMD processors 434725-001 434726-001 431364-001 431365-001 434730-001 430896-001 434731-001 430897-001 436157-001 436900-001 430898-001 436159-001 434735-001 436257-001 431373-001 431372-001 431371-001 434414-001 431375-001 431374-001 412766-001 Spare Part Number
Maintenance and Service Guide
37
Illustrated Parts Catalog
Computer Major Components
38
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 12 Description Spare Part Number
USB/power connector boards (include USB/power connector board cable) For use with 90W AC adapters For use with 65W AC adapters 431446-001 431445-001
13
Audio boards For use with full-featured computer models (includes infrared lens) For use with defeatured computer models (does not include infrared lens) 431443-001 431444-001
14
Batteries 12-cell, 8.8-AHr 6-cell, 4.0-AHr 432307-001 432306-001
15
Base enclosures (include wireless switch) For use with full-featured computer models For use with defeatured computer models Rubber Feet Kit (includes computer feet, not illustrated) 431427-001 432922-001 431431-001
16
Optical drives (include bezel) DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive 431413-001 431412-001 431411-001
Maintenance and Service Guide
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Illustrated Parts Catalog
Computer Major Components
310
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 17 Description Spare Part Number
Hard drives (all 5400-rpm, include bracket and connector) For use with all computer models: 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket and screws used to secure the bracket to the hard drive) 431407-001 431406-001 431405-001 431404-001 434743-001 434415-001 436156-001
18
Mini Card modules 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries listed below. These countries are categorized as most of the world 1 (MOW1). Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 407674-001
Paraguay Saudi Arabia Taiwan The United States Vietnam
Maintenance and Service Guide
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Illustrated Parts Catalog
Computer Major Components
312
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries listed below. These countries are categorized as most of the world 2 (MOW2). Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco 407674-002 Spare Part Number
The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 407674-003
802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries listed below. These countries are categorized as the rest of the world (ROW). China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea
Uruguay Venezuela
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Illustrated Parts Catalog
Computer Major Components
314
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania 407674-291 407160-001 Spare Part Number
Russia Saudi Arabia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Turkey The United Kingdom The United States Uzbekistan Vietnam
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Illustrated Parts Catalog
Computer Major Components
316
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407160-002 Spare Part Number
Uruguay Venezuela
Maintenance and Service Guide
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Illustrated Parts Catalog
Computer Major Components
318
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 Description Mini Card modules (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania 407159-001 Russia Saudi Arabia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Turkey The United Kingdom The United States Uzbekistan Vietnam Spare Part Number
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Illustrated Parts Catalog
Computer Major Components
320
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer Major Components (Continued)
Item 18 Description Mini Card modules (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407159-002 Uruguay Venezuela 407159-291 431436-001 Spare Part Number
802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 19 20 RTC battery (includes 2-sided tape) Memory modules, PC2-5300, 667-MHz, 1-DIMM
For use only with computer models using Intel processors 1024-MB 512-MB 256-MB 434742-001 434741-001 434740-001
For use only with computer models using AMD processors 1024-MB 512-MB 256-MB Cable Kit (not illustrated) 431403-001 431402-001 431401-001 434984-001
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3.3 Display Assembly Components
Display Assembly Components
Table 3-2 Display Assembly Components Spare Part Number Information
Item 1 Description Display bezels For use with full-featured computer models (includes microphone openings) For use with defeatured computer models (does not include microphone openings) 2 Display inverter 433283-001 433284-001 431391-001 Spare Part Number
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Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2 Display Assembly Components Spare Part Number Information (Continued)
Item 3 4 Description Display Hinge Kit (includes left and right display hinges) Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare 5 6 7 Wireless antenna transceivers and cables Microphone Display enclosures For use with full-featured computer models For use with defeatured computer models Display Screw Kit (includes screws and rubber screw covers, not illustrated) Display Cable Kit (not illustrated) 431390-001 432920-001 431400-001 433287-001 431386-001 431387-001 431398-001 431393-001 Spare Part Number 433288-001
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Illustrated Parts Catalog
3.4 Mass Storage Devices
Mass Storage Devices
324
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-3 Mass Storage Devices Spare Part Number Information
Item 1 Description Spare Part Number
Hard drives (all 5400-rpm, include bracket and connector) For use with all computer models 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket and screws used to secure the bracket to the hard drive) 431407-001 431406-001 431405-001 431404-001 434743-001 434415-001 436156-001
2
Optical drives DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive USB digital drive (not illustrated) 431413-001 431412-001 431411-001 364727-001
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Illustrated Parts Catalog
3.5 Plastics Kit
Plastics Kit Components
326
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-4 Plastics Kit Spare Part Number Information
Item Description Plastics Kit 1 2 3 Spare Part Number 431429-001
Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 3 captive screws, secured by C-clips)
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3.6 Miscellaneous
Table 3-5 Spare Parts: Miscellaneous
Description AC adapters HP 90W PFC AC Adapter HP 90W non-PFC AC Adapter HP 65W AC Adapter Analog TV tuner Composite S-Video and audio input cable Headset HP Backpack HP Remote Control HP Remote Control ii Plus Logo Kit RF cable RF input adapter cable TV tuner remote control USB infrared receiver USB travel mouse Carrying case Wired optical mouse 432309-001 432310-001 402018-001 407941-001 407939-001 371693-001 405527-001 407313-001 435743-001 431435-001 408485-001 407940-001 408479-001 408483-001 309674-001 418162-001 436238-001 Spare Part Number
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Illustrated Parts Catalog
Table 3-5 Spare Parts: Miscellaneous (Continued)
Description Power cords For use with all computer models in the following countries: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States Denmark Israel Italy Switzerland The United Kingdom and Hong Kong 394279-011 394279-021 394279-001 394279-081 394279-BB1 394279-061 394279-111 394279-031 Spare Part Number
For use only with computer models using Intel processors in the following countries: Japan The People's Republic of China Taiwan For use only with computer models using AMD processors in the following countries: India Korea 394279-D61 394279-AD1 394279-291 394279-AA1 394279-AB1
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Table 3-5 Spare Parts: Miscellaneous (Continued)
Description Spare Part Number
Screw Kits (include the screws listed below; refer to Appendix A, "Screw Listing," for more information on screw specifications and usage) For use only with computer models using Intel processors For use only with computer models using AMD processors Phillips PM3.0×3.0 screw Phillips PM2.5×10.0 screw Phillips PM2.5×7.0 screw Phillips PM2.5×5.0 screw Phillips PM2.5×4.0 screw 434983-001 431433-001
Phillips PM2.0×6.0 Screw Phillips PM2.0×5.0 captive screw Phillips PM2.0×4.0 screw Phillips PM2.0×3.0 screw
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Maintenance and Service Guide
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3.7 Sequential Part Number Listing
Table 3-6 Spare Parts: Sequential Part Number Listing
Spare Part Number 309674-001 364727-001 371693-001 394279-001 394279-011 394279-021 Description USB travel mouse USB digital drive Headset Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States Power cord for use in Australia Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Power cord for use in the United Kingdom and Hong Kong Power cord for use in Italy Power cord for use in Denmark Power cord for use in Switzerland Power cord for use in Japan only on computer models using Intel processors Power cord for use in the People's Republic of China only on computer models using Intel processors Power cord for use in Korea Power cord for use in Taiwan Power cord for use in Israel Power cord for use in India only on computer models using AMD processors HP 65W PFC AC Adapter
394279-031 394279-061 394279-081 394279-111 394279-291 394279-AA1 394279-AD1 394279-AB1 394279-BB1 394279-D61 402018-001
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Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 405527-001 407159-001 Description HP Backpack 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia 407159-002 Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania
802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea
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Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407159-291 407160-001 Description 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania
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Illustrated Parts Catalog
Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407160-002 Description 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries listed below: China Ecuador Haiti 407313-001 407674-001 HP Remote Control 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries listed below: Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand Paraguay Saudi Arabia Taiwan The United States Vietnam Honduras Pakistan Peru Qatar South Korea
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Illustrated Parts Catalog
Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407674-002 Description 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries listed below: Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France 407674-003 Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan
802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 407674-291 407939-001 407940-001 407941-001 408479-001 408483-001 408485-001 412766-001 418162-001 430896-001 430897-001 430898-001 431364-001 431365-001 431371-001 431372-001 431373-001 Description 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan Composite S-Video and audio input cable RF input adapter cable Analog TV tuner TV tuner remote control USB infrared receiver RF cable Bluetooth module (includes Bluetooth module cable) Carrying case Intel Core Duo T1350 (1.86-GHz) processor Intel Core Duo T2250 (1.73-GHz) processor Intel Core Duo T2050 (1.1.60-GHz) processor System board for use only with full-featured computer models using AMD processors System board for use only with defeatured computer models using AMD processors AMD Turion ML-50 1.60-GHz processor (includes thermal pad) AMD Turion ML-52 1.60-GHz processor (includes thermal pad) AMD Turion ML-56 1.80-GHz processor (includes thermal pad)
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Illustrated Parts Catalog
Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 431374-001 431375-001 431386-001 431387-001 431390-001 431391-001 431393-001 431398-001 431400-001 431401-001 431402-001 431403-001 431404-001 431405-001 431406-001 431407-001 Description Mobile AMD Sempron 3200+ 1.60-GHz processor (includes thermal pad) Mobile AMD Sempron 3400+ 1.80-GHz processor (includes thermal pad) 15.4-inch, WXGA, SVA display panel with BrightView for use only with computers using AMD processors 15.4-inch, WXGA, SVA AntiGlare display panel for use only with computers using AMD processors Display enclosure for use with full-featured computer models Display inverter Microphone (includes microphone receivers and cables) Wireless antenna transceivers and cables for use only with computers using AMD processors Display Screw Kit (includes screws and rubber screw covers) 256-MB memory module for use only with computers using AMD processors (PC2-5300, 667-MHz, 1-DIMM) 512-MB memory module for use only with computers using AMD processors (PC2-5300, 667-MHz, 1-DIMM) 1024-MB memory module for use only with computers using AMD processors (PC2-5300, 667-MHz, 1-DIMM) 60-GB hard drive (5400-rpm, includes bracket and connector) 80-GB hard drive (5400-rpm, includes bracket and connector) 100-GB hard drive (5400-rpm, includes bracket and connector) 120-GB hard drive (5400-rpm, includes bracket and connector)
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-6 Spare Parts: Sequential Part Number Listing (Continued)
Spare Part Number 431411-001 431412-001 431413-001 431415-001 431415-031 431415-051 431415-061 431415-071 431415-121 431415-161 431415-171 431415-281 431415-331 431415-AB1 431415-AD1 Description DVD/CD-RW Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe Keyboard for use in the United States Keyboard for use in the United Kingdom Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain Keyboard for use in French Canada Keyboard for use in Latin America only on computer models using Intel processors Keyboard for use in Saudi Arabia only on compu