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Service Manual
ViewSonic Q20wb-1 Q20wb-EU
Model No. VS11674 20" Color TFT LCD Display

(Q20wb-1_Q20wb-EU_SM Rev. 1a Mar. 2007)

ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583

Copyright Copyright © 2007 by ViewSonic Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of ViewSonic Corporation. Disclaimer ViewSonic makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranty of merchantability or fitness for any particular purpose. Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes. Trademarks Optiquest is a registered trademark of ViewSonic Corporation. ViewSonic is a registered trademark of ViewSonic Corporation. All other trademarks used within this document are the property of their respective owners. Product disposal at end of product life The lamp in this product contains mercury. Please dispose of in accordance with local, state or federal laws.

Revision History
Revision
1a

SM Editing Date
3/15/2007

ECR Number

Description of Changes
Initial Release

Editor
Jamie Chang

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TABLE OF CONTENTS

1. 2. 3. 4. 5. 6. 7. 8. 9.

Precautions and Safety Notices Specification Front Panel Function Control Description Circuit Description Adjusting Procedure Trouble Shooting Flow Chart Block Diagrams Schematic Diagrams Exploded Diagram And Spare Parts List

1 4 11 16 23 39 40 41 45 48

10. Recommended Spare Parts List

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1. Precautions and Safety Notices
1. SAFETY PRECAUTIONS This monitor is manufactured and tested on a ground principle that a user's safety comes first. However, improper used or installation may cause damage to the monitor as well as to the user. WARNINGS: · This monitor should be operated only at the correct power sources indicated on the label on the rear of the monitor. If youL1e unsure of the power supply in you residence, consult your local dealer or Power Company. · Use only the special power adapter that comes with this monitor for power input. · Do not try to repair the monitor by yourself, as it contains no user-serviceable parts. Only the qualified technician can repair it. · Do not remove the monitor cabinet. There are high-voltage parts inside that may cause electric shock to human bodies. · Stop using the monitor if the cabinet is damaged. Have it checked by a service technician. · Put your monitor only in a lean, cool, dry environment. If it gets wet, unplug the power cable immediately and consult your closed dealer. · Always unplug the monitor before cleaning it. Clean the cabinet with a clean, dry cloth. Apply non-ammonia based cleaner onto the cloth, not directly onto the glass screen. · Do not place heavy objects on the monitor or power cord. 2. PRODUCT SAFETY NOTICE Many electrical and mechanical parts in this chassis have special safety visual inspections and the protection afforded by them cannot necessarily be obtained by using replacement components rated for higher voltage, wattage, etc. Before replacing any of these components read the parts list in this manual carefully. The use of substitute replacement parts, which do not have the same safety characteristics as specified in the parts list, may create shock, fire, or other hazards. 3. SERVICE NOTES · When replacing parts or circuit boards, clamp the lead wires around terminals before soldering. · Keep wires away from high voltage, high temperature components and sharp edges. · Keep wires in their original position so as to reduce interference. · Adjustment of this product please refers to the user' manual.

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Handling and Placing Methods Correct Methods:
Only touch the metal frame of the LCD panel or the front cover of the monitor. Do not touch the surface of the polarizer. cause "Mura".

Incorrect Methods:
Surface of the LCD panel is pressed by fingers and that may

Take out the monitor with cushions

Taking out the monitor by grasping the LCD panel. That may cause "Mura".

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Correct Methods:
Place the monitor on a clean and soft foam pad. "Mura".

Incorrect Methods:
The panel is placed facedown on the lap. That may cause

Placing the monitor on foreign objects. That could scratch the surface of the panel or cause "Mura".

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2. Specification
Product definition and specification Product Name Oracle P/N Model Number OSD Languages TFT LCD Panel and Model # Scalar Input Signal Sync Compatibility Adapter Power Cable Analog Cable (1.8 m, black), with PC 2001 and Hot Plug Detect &DDC (Detached cable; refer the Appendix A) DVI-D Cable(1.8m, black) with PC 2001 (refer to Appendix A) Audio Cable(1.8m, black) with PC 2001 MIC Cable(1.8m, black) with PC 2001 USB Cable (V2.0) ViewSonic CD Wizard No No No No Arabic, English, Finnish, Spanish, German, Italian, Japanese, Swedish, Polish, Korean, Portuguese, Russian, Turkish , French, Czech, Hungarian, Simplified Chinese, Traditional Chinese Yes For Region code = M units only No Yes For Region code = G units only For Region code = G units only For Region code = G units only For Region code = G units only Optiquest Q20wb Q20WB Q20WB-EU VS11674
English, French, German, Spanish, Finnish, Russian, Japanese, Traditional Chinese, Simplified Chinese

AUO M201SP01 V0 MST TSUMU5RWHK-LF Analog x1 / Digital x1 Separate / Composite / SOG Internal Power Board
Yes, refer to APPENDIX B: Power Cable

Yes

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Quick Start Guide

Screen Protector Mylar Service Insert Response Time Sticker (refer to 8.1) Energy Star Sticker (refer to F8.4) Warranty Card Warranty Carton Sticker (refer to F8.2) Warranty Sticker (refer to F8.3) PE bag of Carton

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2-1 GENERAL specification Test Resolution & Frequency Test Image Size Contrast and Brightness Controls 1680x1050 @ 60Hz Full Size Factory Default: Contrast = 70%, Brightness = 100%

2-2 VIDEO INTERFACE Input Connector (refer the Appendix A) Analog = DB-15 Digital = DVI-D Defaults to the first detected input Equal to twice the weight of the monitor for five minutes Refer to Appendix A; Compliant DDC/2B Video RGB (Analog) Separate / Composite / SOG Sync TMDS (Digital) 75 Ohms (Analog), 100 Ohms (Digital) 950 mV with no damage to monitor 1250 mV with no damage to monitor TTL Compliant with Revision 1.3 VESA, MAC, SUN and DTV sync Shall be compatible with all PC type computers, Macintosh computers, and after market video cards Refer to Segment 4-5 Not compatible with interlaced video

Default Input Connector Video Cable Strain Relief Video Cable Connector Pin out Video Signals Video Impedance Maximum PC Video Signal Maximum Mac Video Signal Sync Signals DDC/2B Sync Compatibility Video Compatibility Resolution Compatibility Exclusions 2-3 USB INTERFACE No USB interface

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2-4 POWER SUPPLY
Internal Power Supply Input Voltage Range Input Frequency Range Short Circuit Protection Over Current Protection Leakage Current Efficiency (at 115VAC Full Load) FSP043-2PI01 90 to 264 VAC 47 to 63 Hertz Output can be shorted without damage 5.0 A typical at 5 VDC 3.5mA (Max) at 254VAC / 60Hz Typical: 80% Minimum: 75% Fuse Power Output Ripple and Noise Max Input AC Current Inrush Current (Cold Start) Internal and not user replaceable 43 Watts (typ) Ripple: <3% Noise: <1% 1.5 Arms @ 90VAC, 0.75 Arms @180VAC 50 A (max) @ 115VAC 90 A (max) @ 230VAC Shall start and function properly when under full load, with all Power Supply Cold Start combinations of input voltage, input frequency, and operating temperature. Power Supply Transient Immunity Shall be able to withstand an ANSI/IEEE C62.41-1980 6000V 200 ampere ring wave transient test with no damage. Shall be able to withstand 1.5 times nominal line voltage for one cycle with no damage. Shall be able to function properly, without reset or visible screen Power Supply Missing Cycle Immunity artifacts, when ˝ cycle of AC power is randomly missing at nominal input. The power supply shall not produce audible noise that would be detectable by the user. Audible shall defined to be in Power Supply Acoustics compliance with ISO 7779 (DIN EN27779:1991) Noise measurements of machines acoustics. Power Switch noise shall not be considered. Power Saving Operation(Method) VESA DPMS Signaling Mode On Power Consumption Active off Off Recovery Time Amber Off LED Green Power Consumption 43 W (typ) 45 W (max) <2W <1W

Power Supply Line Surge Immunity

On Mode = N/A, Active Off < 3 sec

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2-5 ELECTRICAL REQUIREMENT Horizontal / Vertical Frequency Horizontal Frequency Vertical Refresh Rate Maximum Pixel Clock Sync Polarity 24 ­ 82 kHz 50 ­ 85 Hz 165 MHz Independent of sync polarity

*The 85 Hz image quality might be worse than 75Hz timing mode

Timing Table
Analog Composite Separated Digital - TMDS

Item

Timing

Remark

SOG

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

640 x 350 640 x 400 640 x 400 640 x 480 640 x 480 640 x 480 640 x 480 640 x 480 640 x 480 720 x 400 720 x 480 720 x 576 800 x 600 800 x 600 800 x 600 800 x 600 800 x 600 832 x 624 1024 x 768 1024 x 768 1024 x 768 1024 x 768

@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @

70 60 70 50 60 67 72 75 85 70 60 50 56 60 72 75 85 75 60 70 72 75

Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz,

31.5 31.5 31.5 24.7 31.5 35 37.9 37.5 43.3 31.5 31.5 31.3 35.1 37.9 48.1 46.9 53.7 49.7 48.4 56.5 58.1 60

KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz

DMT; DMT DMT DMT DMT; For MAC DMT DMT DMT DMT DTV DTV DMT DMT DMT DMT DMT MAC DMT DMT DMT DMT For Composite and SOG, switch 1024x768@75Hz and 1280x768@75Hz by [ 1 ]+[ 2 ] (the default setting is 1024x768@75Hz)
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23 24 25 26 27 28 29 30 31

1024 x 768 1024 x 768 1152 x 864 1152 x 870 1152 x 900 1280 x 720 1280 x 720 1280 x 768 1280 x 768 1280 x 768

@ @ @ @ @ @ @ @ @ @

75 85 75 75 67 50 60 50 60 75

Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz,

60.2 68.7 67.5 68.7 62.5 37.5 45 39.6 47.8 60.3

KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz

For MAC DMT DMT For MAC For SUN DTV DTV DMT DMT; DMT For Composite and SOG, switch 1024x768@75Hz and 1280x768@75Hz by [ 1 ]+[ 2 ] (the default setting is 1024x768@75Hz)

32

33 34 35 36 37 38 39 40 41 42 43 44

1280 x 768 1280 x 960 1280 x 960 1280 x 960 1280 x 1024 1280 x 1024 1280 x 1024 1440 x 900 1440 x 900 1400 x 1050

@ @ @ @ @ @ @ @ @ @

85 50 60 75 50 60 75 60 75 60

Hz, Hz, Hz, Hz, Hz, Hz, Hz, Hz Hz Hz

68.6 49.4 59.7 75.2 52.7 64 80 55.9 75 65.3

KHz KHz KHz KHz KHz KHz KHz KHz KHz KHz

DMT; DMT DMT DMT DMT DMT DMT DMT DMT DMT; The resolution in Information OSD will be 1680x1050

1600 x 1200 1680 x 1050

@ @

60 60

Hz Hz

75 65.3

KHz KHz

DMT DMT

*1. Tolerance ±2KHz. *2. Any timing not in the list, it should display as normal or show on "OUT OF RANGE" OSD message without blanking. *3. The image quality of 85Hz mode might be worse than 75Hz. Primary Presets 1680x1050 @ 60Hz User Presets Number of User Presets (recognized timings) Available: 10 presets total in FIFO configuration Changing Modes Maximum Mode Change Blank Time for image stability : 5 seconds (Max), excluding "Auto Adjust" time Under DOS mode (640 x 350, 720 x 400 & 640 x 400), it should recall factory setting when execute "Auto Adjust" The monitor needs to do "Auto Adjust" the first time a new mode is detected (see section "0-TouchTM Function Actions") While running Change Mode, Auto Adjust or Memory Recall, the image shall blank

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2-6 FRONT PANEL CONTROLS AND INDICATORS Front Panel Hardware Controls Power Switch (Front Head) Power LED (Front Head) Power Control, soft Power Switch. Green ­ ON Amber ­ Active Off Dark ­ Soft Power Switch OFF [ 1 ] BUTTON 1 [ 2 ] Button 2 [ ] Power [] UP ARROW BUTTON [] DOWN ARROW BUTTON Note: Power Button, Button 1 and Button 2 must be one-shot logic operation. (i.e. there should be no cycling) Reaction Time OSD must fully appear within 0.5s after pushing Button 1

Front Panel Controls (Head) [ ] [ 1 ] [ 2 ] [] []

Short Cuts Function from the button(s) [1] [2] [] [] []+ [] [1] + [2] [1] + [] + [] (Keep pushing 5 sec) [1] + [] [1] + [] [1] + [2] + [ ] Main Menu Input toggle (Analog or Digital; refer to Appendix D) to immediately activate Brightness menu. It should be change to Contrast OSD by push button [2] to immediately activate Contrast menu. It should be change to Brightness OSD by push button [2] recall both of Contrast and Brightness to default toggle 720x400 and 640x400 mode when input 720x400 or 640x400 mode White Balance. (Not shown on user's guide) Power Lock OSD Lock Factory Mode

Remark : All the short cuts function are only available while OSD off

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2-7 TFT LCD PANEL Panel Characteristics: 1st Source Panel Model number Type Active Size Pixel Arrangement Pixel Pitch Glass Treatment # of Backlights Backlight Life Luminance (Center) ­
CT = 6500K, Contrast/ Brightness = Max

AUO M201SP01 V0 Active Matrix TFT, TN technology 20.1" Wide (433.4mm x 270.9mm) RGB Vertical Stripe 0.258 mm Anti-Glare, Hard coating (3H) 4 CCFL 40000 Hrs (Min) / 50000 Hrs (Typ) 300 cd/m2 (Typ after 30 minute warm up) 240 cd/m2 (Min after 30 minute warm up) 80 % (Typ) / 70 % (Min) 1000 :1 (Typ) 750 : 1 (Min) 16.2 million colors (6+2 bit panel) 160 degrees (Typ) / 140 degrees (Min) @ CR>10 160 degrees (Typ) / 140 degrees (Min) @ CR>10 On-Off 5ms (Typ) / 8ms (Max) 3.0 mg per lamp Please see Panel Quality Specifications.

Brightness Uniformity (13 points) Contrast Ratio Color Depth Horizontal Viewing Angle Vertical Viewing Angle Response Time 10%-90% @ Ta=25°C Mercury Panel Defects

* 50% units of shipment shall be equal or better than typical value above.

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3. Front Panel Function Control Description

Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen. The OSD controls are explained at the top of the next page and are defined in "Main Menu Controls" on page 11.

Main Menu with OSD controls

Front Control Panel shown below in detail

Displays the control screen for the highlighted control. Also toggles between two controls on some screens. Also a shortcut to Auto Image Adjust.

Standby Power On/Off Power light Green = ON Orange = Power Saving

Displays the Main Menu or exits the control screen and saves adjustments.

Scrolls through menu options and adjusts the displayed control. Also a shortcut to display the Contrast adjustment control screen.

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Do the following to adjust the display setting: 1. To display the Main Menu, press button [1].

NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu. 2. To select a control to adjust, press or to scroll up or down in the Main Menu. 3. After the desired control is selected, press button [2]. A control screen like the one shown below appears.
The command line at the bottom of the control screen tells what to do next from this screen. You can toggle between control screens, adjust the selected option, or exit the screen.

4. To adjust the setting, press the up

or down

buttons.

5. To save the adjustments and exit the menu, press button [1] twice. The following tips may help you optimize your display: · Adjust the computer's graphics card so that it outputs a 1680 x 1050 @ 60Hz video signal to the LCD display. (Look for instructions on "changing the refresh rate" in the graphics card's user guide.) · If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated "active area" of the LCD display.)

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Main Menu Controls
Adjust the menu items shown below by using the up
Control Explanation

and down

buttons.

Auto Image Adjust sizes and centers the screen image automatically. Contrast adjusts the difference between the image background (black level) and the foreground (white level). Brightness adjusts background black level of the screen image. Color Adjust provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B). The factory setting for this product is 6500K (6500 Kelvin).

sRGB-This is quickly becoming the industry standard for color management, with support being included in many of the latest applications. Enabling this setting allows the LCD display to more accurately display colors the way they were originally intended. Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled. 9300K-Adds blue to the screen image for cooler white (used in most office settings with fluorescent lighting). 6500K-Adds red to the screen image for warmer white and richer red. 5400K-Adds green to the screen image for a darker color. User Color Individual adjustments for red (R), green (G), and blue (B). 1. To select color (R, G or B) press button [2]. 2. To adjust selected color, press and . Important: If you select RECALL from the Main Menu when the product is set to a Preset Timing Mode, colors return to the 6500K factory preset.

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Control

Explanation

Information displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1680 x 1050 @ 60Hz (recommended) means that the resolution is 1680 x 1050 and the refresh rate is 60 Hertz.

Manual Image Adjust

Horizontal Size adjusts the width of the screen image. H./V. Position (Horizontal/Vertical Position) moves the screen image left or right and up or down.

Fine Tune sharpens the focus by aligning text and/or graphics with pixel boundaries. NOTE: Try Auto Image Adjust first. Sharpness adjusts the clarity and focus of the screen image.

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Control

Explanation

Setup Menu displays the menu shown below:

Language Select allows the user to choose the language used in the menus and control screens. Resolution Notice allows the user to enable or disable this notice.

If you enable the Resolution Notice shown above and your computer is set at a resolution other than 1680 x 1050, the following screen appears.

OSD Position allows the user to move the OSD menus and control screens. OSD Timeout sets the length of time the OSD screen is displayed. For example, with a "30 second" setting, if a control is not pushed within 30 seconds, the display screen disappears. OSD Background allows the user to turn the OSD background On or Off. Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.

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4. Circuit Description
A Power supply General The basic requirements of the design features are listed below Two Output Voltages: +5, +12V Build in DC-AC inverter. Short circuit protection / power limiting Simple construction - easy assembly and service /repair High reliability High efficiency - to reduce temperature rise, the efficiency is greater than 77%. Green Mode function for LCD panel .The power supply has the green mode function. That is if the system power no load .The power consumption will lese than 0.5 Watts

Pin define Pin assignment of Connector on power output Pin number 1 2 3 4 5 6 7 8 Output Name +12V +12V Gnd Gnd +5V +5V ADJ On/Off

Cross regulation

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Ripple and Noise

Protection 1) Short circuit protection: Each DC output shall have short circuit protection. A short condition on any of DC outputs shall cause no damage to the power supply. The unit shall recover and function automatically as soon as the short condition is removed.
2) Fuse protection: The Fuse inside the power supply shall open when the AC input current is over the

rated current of fuse. This fuse protection will cause switching power supply to fail. B Scaler controller
GENERAL DESCRIPTION

The TSUMU5RK is total solution graphics processing IC for LCD monitors with panel resolutions up to UXGA/WSXGA+. It is configured with a high-speed integrated triple-ADC/PLL, an integrated DVI receiver, a high quality display processing engine, an integrated micro-controller and output display interface that can support RSDS panel interface format. To further reduce system costs, the TSUMU5RK also integrates intelligent power management control capability for green-mode requirements and spread-spectrum support for EMI management. The TSUMU5RK also incorporates a new Dynamic Frame Rate (DFR) generator1 for the digital output video to the display panel that preserves the advantages of a fixed output clock rate, while eliminating the output end of frame short-line.

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PIN DIAGRAM (TSUMU5RK)

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PIN DESCRIPTION Analog Interface
Pin Name HSYNC0 VSYNC0 REFP REFM RIN1P RIN0M SOGIN0 GIN0P GIN0M BIN0P BIN0M REXT Analog Input Analog Input Analog Input Analog Input Analog Input Analog Input Analog Input Pin Type Schmitt Trigger Input wI 5V-tolerant Schmitt Trigger Input wI 5V-tolerant Function Analog HSYNC input Analog VSYNC input Internal ADC top de-coupling pin Internal ADC bottom de-coupling pin Analog red input Reference ground for analog red input Sync-on-green input Analog green input Reference ground for analog green input Analog blue input Reference ground for analog blue input External resistor 390 ohm to AVDD_33 Pin 32 33 31 30 28 27 26 25 24 23 22 7

DVI Interface
Pin Name RX0N RX0P RX1N RX1P RX2N RX2P RXCKN RXCKP Pin Type DVI Input DVI Input DVI Input DVI Input DVI Input DVI Input DVI Input DVI Input Function DVI Data Channel 0 Negative Input DVI Data Channel 0 Positive Input DVI Data Channel 1 Negative Input DVI Data Channel 1 Positive Input DVI Data Channel 2 Negative Input DVI Data Channel 2 Positive Input DVI Clock Channel Negative Input DVI Clock Channel Positive Input Pin 16 15 13 12 10 9 19 18

Serial Flash Interface
Pin Name SDO CSZ SCK SDI Pin Type Input wI 5V-Tolerant Output Output Output Function SFI Flash Serial Data Output SFI Flash Chip Select SFI Flash Serial Clock SFI Flash Serial Data Input Pin 41 42 43 44

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RSDS Interface
Pin Name OLKAP CLKAN CLKBP OLKBN BA{3:1]P BA{3: 1] N GA{3:1]P GA{3:1]N RA{3: 1]P RA{3:1]N BB[3:1]P BB[3:1]N Pin Type Output Output Output Output Output Output Output Output Output Output Output Output Output GB[3:1]P GB[3:1]N RB[3:1]P RB[3: 1] N GPO[ 6: 0] OSP ESP Output Output Output Output wI Resistor Output wI Resistor Output w/ Resistor Pull-down Pull-down Pull-down Function A-Link Positive RSDS Differential Clock Output from "Odd" Channel A-Link Negative RSDS Differential Clock Output from "Odd" Channel B-Link Positive RSDS Differential Clock Output from "Even" channel B-Link Negative RSDS Differential Clock Output from "Even" Channel A-Link Positive RSDS Differential Data Output from "Odd" Channel A-Link Negative RSDS Differential Data Output from "Odd" channel A-Link Positive RSDS Differential Data Output from "Odd" channel A-Link Negative RSDS Differential Data Output from "Odd" channel A-Link Positive RSDS Differential Data Output from "Odd" channel A-Link Negative RSDS Differential Data Output from "Odd" channel B-Link Positive RSDS Differential Data Output from "Even" channel B-Link Negative RSDS Differential Data Output from "Even" channel B-Link Positive RSDS Differential Data Output from "Even" channel B-Link Negative RSDS Differential Data Output from "Even" channel B-Link Positive RSDS Differential Data Output from "Even" channel B-Link Negative RSDS Differential Data Output from "Even" channel TCON "Odd" channel Start Pulse; 6mA driving strength TCON "Odd" channel Start Pulse; 6mA driving strength TCON "Odd" channel Start Pulse; 6mA driving strength Pin 90 91 92 93 73,71,69 74, 72, 70 81, 79, 77 82, 80, 78 87, 85, 83 88, 86, 84 98, 96, 94 99, 97, 95 105, 103, 100 106, 104, 115, 113, 107 116, 114, 108 55-6 1 54 53

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GPIO Interface
Pin Name GPIO_P14 / RNM0 Pin Type I/O wl 5V-tolerant Function General Purpose Input/Output; 4mA driving strength! Pulse Width Modulation Output; 4mA driving strength Pin 2

GPIO_P15

I/O w/5V-tolerant

General Purpose Input/Output; 4mA driving strength

3

GPIO_P16

I/O w/5V-tolerant

General Purpose Input/Output; 4mA driving strength

4

GPIO_P23 / RNM1 GPIO_P44 GPI O_P42 GPIO_P24 / RNM2

I/O w/5V-tolerant

General Purpose Input/Output; 4mA driving strength/ Pulse Width Modulation Output; 4mA driving strength

37

I/O w/ 5V-tolerant

General Purpose Input/Output; 4mA driving strength

45-47

I/O w/ 5V-tolerant

General Purpose Input/Output; 4mA driving strength! Pulse Width Modulation Output; 4mA driving strength

48

GPIO_P04

I/O w/ 5V-tolerant

General Purpose Input/Output; 4mA driving strength

68

GPIO_P25 GPI 0_POD! SAR0 GPI 0_Poll SAR1 GPIO_P02 / SAR2 GPIO_P03 / SAR3

I/O w/ 5V-tolerant

General Purpose Input/Output; 4mA driving strength

118

I/O w/ 5V-tolerant

General Purpose Input/Output; 4mA driving strength! SARADC Input General Purpose Input/Output; 4mA driving strength/ SARADC Input General Purpose Input/Output; 4mA driving strength! SARADC Input General Purpose Input/Output; 4mA driving strength! SARADC Input General Purpose Input/Output; 6/l2mA programmable driving strength General Purpose Input/Output; 6/12mA programmable driving strength

120

I/O w/ 5V-tolerant

121

I/O w/ 5V-tolerant

122

I/O w/ 5V-tolerant

123

GPIO_P06

I/O w/ 5V-tolerant

124

GPIO_P07

I/O w/ 5V-tolerant

125

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Misc. Interface
Pin Name BYPASS RST VCTRL MODE DDCD_SDA DDCD_SCL DDCA_SDA/ RS232_TX DDCA_SCL/R S232_RX 12C_MDA/ GPIO_P11 12C_MCL/GP I 0_PlO XIN XOUT Input w/ 5V-Tolerant Output Input I/O w/ 5V-tolerant Input w/ 5V-Tolerant I/O w/ 5V-tolerant Input w/ 5V-Tolerant I/O w/ 5V-tolerant I/O w/ 5V-tolerant crystal Oscillator Input crystal Oscillator Output Pin Type Function For External Bypass Capacitor chip Reset; High Reset Regulator Control chip Configuration Input; 10K ohm pull-low for normal operation DDC Data for DVI interface; 4mA driving strength DDC Clock for DVI Interface DDC Data for Analog Interface / UAI Transmitter / General Purpose Input/Output; 4mA driving strength DDC clock for Analog Interface I UART Receiver I General Purpose Input/Output; 4mA driving strength 12C Master Data I General Purpose Input/Output; 4mA driving strength 12C Master Clock I General Purpose Input/Output; 4mA driving strength Xin Xout Pin 102 117 109 34 5 6 35 36 38 39 128 127

Power Pins
Pin Name AVDD_33 AVDD_18 VDDP VDDC GND Pin Type 3.3V Power 1.8V Power 3.3V Power 1.8V Power Ground Function Analog Power Analog Power Digital Output Power Digital Core Power Ground Pin 8, 14, 20 21 40, 51, 52, 62,64,65,67,112,119 50, 76, 110, 126 1, 11, 17, 29, 49,63,66,75,89,111

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5. Adjustment Procedure
. Firmware Upgrade Procedure When you receive the returned monitor, please check whether the firmware version is the latest. If not, please do the following procedures to upgrade it to the latest version. 5.1Equipment Needed
VA2010wm monitor Fixture for Firmware Upgrade +12V adapter*1 PC*1 VGA Cable*1 LPT Cable (P/N: 42.59906.001) *1 Firmware Upgrade Program

Print port

PC
5.2 Setup Procedure

Download tool

Connect P2 of Fixture with printer port of PC by LPT Cable. Connect P1 of Fixture with VA2010wm Monitor by VGA Cable. Plug Power Adapter to Fixture. Connect Power Cord to VA2010wm Monitor. Connect PC to the additional monitor.

P2: to LPT P1: to VGA Cable

JP1: to Power Adapter

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5.3 software update

Step1: Double click Step2: Config setup, and fill out 0x378 at Base ADDr

Step3: Please click connect and will show Device type is Pm25LV010 windows.

Step4: Select download address

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Step 5: Start download Click Auto button, and click Run

Step 6: Finish download
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Step 7: Double check software version Press [1] + [2] + [ ] keys at the same time to enter into factory mode, and press [1] key to show factory OSD as below.

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DDC download or update
1. Double click on the desktop

2. Please select File->Model Edit as below

3. Please click Browse to select our need *.ddc file.

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4. Click

download all 128-byte form specified form file to our LCD monitor.

The function implement successfully would show the pass screen like next screen. If the screen shown NG, the download is fail.

5. EDID edit. 5.1. Edit vendor/Product ID

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5.2. Edit timings

5.3. Edit Monitor S/N

5.4. Edit monitor name

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6. INSTALLATION 6.1 Contents of package At the time on unpacking, be sure that package includes all the item listed below: 1. D8330 card 2. Interface cable 3. CD-ROM (D8330 software & user's manual) 6.2 Pre-check Please check your PC's hardware before installation D8330. CPU PentiumIII 800 or above OS Microsoft Windows 98/2000/xp Memory 128 MB or above CD-ROM DriverFor software installation. 6.3 Hardware Installation Instructions 1. Turn off any devices (printer, display modem...) that connects to your Computer 2. Turn off the computer 3. Disconnect all cables from the rear of the computer 4. Remove the cover from the computer 5. D8330 card could go into ant unused PCI slot on the computer motherboard. Make sure the card is fully inserted into the PCI slot 6. Slide the cover back over the computer 7. Reconnect all the cable back. Connect the D8330 interface cable to D8330 Card and turn computer power on. 8. Cable connection legend

6.4 Software Installation Instruction Notice: Following display is come from Win 2000 English version. User could see Corresponding display in other language version of Windows but message show By different language. 1. Put the software CD-ROM into CD-ROM driver and install the D8330 software... 2. Install the hardware driver a. After install the D8330 card, the next time turn on the computer you would see the Screen tells you had a new hardware device.

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b. It need install the D8330 driver. Run Windows Device manager

c. Update the driver program

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d. Input driver program by CD-Rom driver.

e. Choose corresponds version driver file and installation

If installation successful, user could check it in device manager to see "Display Data Channel Board ­free build"

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Packing Procedure Paste protection film to protect the monitor. (Figure 1) Put the monitor in the PE bag. (Figure 2)

Figure 1

Figure 2

Put the cushions on the monitor. (Figure 3) Place the monitor into the carton, put all the accessories (Include CD disk) into the accessory box, and then put the accessory box into the carton. At last, put the QSG in the carton with PE bag and close the carton. (Figure 4)

Figure 3

Figure 4

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Disassembly Procedure
1. Disassembly of Stand unit from Monitor Unscrew four screw that secure Stand Unit.

1.2 Detach Stand Unit from the monitor.

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2. Disassembly Panel Unit from monitor 2.1 Remove the Front Cover from monitor.

2.2 Unscrew 4 screws.

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Remove Cover Speaker

2.4 Disconnect all the connectors.

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Unscrew 4 screw.

LCD Bracket

Panel Unit

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3. Disassembly Power Board, Cable Unit and Keypad Board 3.1 Unscrew four screw to remove the Power Unit and Cable Unit.

3.2 Unscrew four screw to remove the Power Board and disconnect the power cable. Mylar Power Board

Power Bracket

Power cable

3.3 Unscrew four screw to detach the VGA-DVI Cable.
Baffle

VGA-DVI Cable

3.4 Unscrew two screw to detach Keypad board.
Keypad Board

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6. Troubleshooting Flow Chart
No power · Make sure power button (or switch) is ON. · Make sure A/C power cord is securely connected to the LCD display. · Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage. Power is ON but no screen image · Make sure the video cable supplied with the LCD display is tightly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the LCD display, tightly secure it to the LCD display. · Adjust brightness and contrast. · If you are using an Macintosh older than G3, you need a Macintosh adapter. Wrong or abnormal colors · If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. · Connect the LCD display to another computer. · If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work · Press only one button at a time. VGA can display, and DVI can't display whit PC · Make sure the DVI cable connect the PC. · Make sure DVI EDID was downloaded. Software can't be updated. · Make sure ISP_tool soft can work · Please setup port95NT_Win2000_XP if you can't use ISP_tool. · Make sure DVI EDID was downloaded

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BACKLIGHT

LCD Panel
VLCD_5V

7. Block Diagram

+5V

RSDS

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MOSFET PanelVCC_EN
BACKLIGHT ON/OFF BACKLIGHT ADJUST DATA/ADDR.

Flash
SST25VF010A

+5V

+5V

POWER SUPPLY
+5V +1.8V

Scaler
TSUHW5RWK-LF
WE

+5V

AC IN
+3.3V

DC/DC 3.3V

DC/DC 1.8V

& INVERTER

40

EEROM
R, G, B HS, VS

+5V

SCL

DIFFERENCE SIGNAL

SDA

KEY CONTROL

SCL

SDA

LED CONTROL

ESDP

EEROM

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Key/power CNN

VGA/DVI CNN

+5V

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8. Schematic Diagrams

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Model Title Date

POWER
Rev:

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Model Title Date

VGA
Rev:

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Model Title Date

DVI
Rev:

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Model Title Date

SCALER
Rev:

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9. Exploded Diagram and Exploded Parts List

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EXPLODED PARTS LIST ( Q20wb-1)
ViewSonic Model Number: VS11674 Rev: 1a Serial No. Prefix: QKN
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 ViewSonic P/N HW-00008130 M-00008101 HW-00008128 PL-00008119 C-00008359 N/A C-00008357 DC-00008310 C-00008362 PL-00008125 B-00008342 C-00008361 B-00008344 HW-00008126 HW-00008124 PL-00008121 HW-00008129 CB-00008163 N/A HW-00008125 HW-00008127 C-00008348 PL-00008127 HW-00008123 M-00008103 B-00008343 CB-00008162 N/A C-00008349 N/A C-00008360 HW-00008131 C-00008364 C-00008358 HW-00008132 DC-00008313 N/A DC-00008312 N/A N/A PL-00008118 HW-00008133 N/A N/A HW-00008122 PL-00008120 PL-00008136 Ref. P/N FLX00011502-100 FLX00011513-100 FLX00011500-100 FLX00011497-100 FLX00011483-100 FLX00011496-100 FLX00011481-101 FLX00011511-100 FLX00011486-100 FLX00011487-100 FLX00012285-100 FLX00011485-100 FLX00011489-100 FLX00011454-100 FLX00011491-101 FLX00011488-100 FLX00012016-100 FLX00012279-100 FLX00011560-100 FLX00011493-100 FLX00011455-100 FLX00012712-10110 FLX00012564-100 FLX00011490-101 FLX00011464-100 FLX00011568-100 FLX00011551-101 FLX00011492-100 FLX00011480-101 FLX00011494-100 FLX00011484-100 FLX00011503-100 FLX00011495-100 FLX00011482-101 FLX00012658-100 FLX00012722-10010 FLX00012323-10010 FLX00014338-10010 FLX00012765-10010 FLX00012324-10011 FLX00012739-100 FLX00013878-100 FLX00014092-100 FLX00012601-10010 FLX00013341-100 FLX00013749-100 FLX00013879-100 Description Q'ty SCREW STEEL KM4×6(W)H 11 BOTTOM CUSHION SILICON(B) D14 T2 4 SCREW STEEL KT3×6(W)H 6 BASE PLATE SPCC T2.5 1 BASE COVER ABS MIDNIGHT GRAY 1 SURPPORT SPCC T2.0 1 SURPPORT FRONT COVER ABS 1 IO LABEL PC T0.3 1 SPEAKER RIGHT COVER ABS 1 BUTTON ABS MIDNIGHT GRAY 1 PCBA KEYPAD FLE×-B-KEY-002 1 SPEAKER LEFT COVER ABS 1 BACK BOARD SECC T1.0 2 SCREW STEEL BT3×8(W)H 8 POWER SHIELD SPET T0.3 KAPTON 1 POWER LENS PMMA CLEAR 1 SCREW STEEL BT3×5(W)H 2 CABLE PANEL TO KEYBOARD POWER 1 PANEL LCD M201SSP01 V0 20" 1 LCD BKT SECC T1.0 2 SCREW STEEL BM3×5(W)H 4 FRONT PANEL ABC MIDNIGHT GRAY 1 SCREEN PROTECTOR MYLAR PET 1 POWER BKT SECC TO.5 KAPTON 1 MYLAR PP V0 T0.43 1 PCBA 20" POWER INVERTER 1 CABLE ASSY VGA.CONNECT TO PANEL 1 BAFFLE SECC T0.8 1 REAR PANEL HIPS V0 MIDNIGHT GRAY 1 TRIPOD FI×ATION SPCC T2.0 1 VESA COVER ABS. MDNIGHT GRAY 1 SCREW STEEL BM4×10(B)H 4 HINGE ASS'Y 1 SURPPORT REAR COVER ABS 1 SCREW STEEL KM3×5(B)H 2 SERIAL LABEL(VS-Q) 50×25 1 HI POT STICKER D7 1 ID LABEL. PET 75 120×50(VS-Q) 1 SN LABEL 35×12 1 ENERGY STAR LABEL 11×11 1 KENSING TON PLATE SECC T1.0 1 SCREW STEEL BM3×8(W)H 4 SOFTWARE VERSION STICKER 1 QA PASS STICKER(CHINA ONLY) 1 SCREW HE×ANCULAR FI× DVI-D/VGA CABLE #4-4OUN 4 GASKET.EMC SOLUTION.50×20×15MM 1 CLAMP, PA66-V2,MW S2 2

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800 820 3870






80 0





82 0



38 70

Item ViewSonic P/N 1 N/A N/A 2 3 P-00008375 4 P-00008374 5 DC-00008315 6 P-00008381 7 DC-00008311 N/A 8 9 DC-00008304 N/A 10 N/A 11 12 DC-00008303 13 CB-00008164 N/A 14 N/A 15 16 P-00008377 17 P-00008382 18 DC-00008305
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ViewSonic Model Number: VS11674 Rev: 1a
Ref. P/N FLX00012367-10010 FLX00012286-100 FLX00012998-101 FLX00012997-101 FLX00012632-10010 FLX00011506-10013 FLX00012718-10010 FLX000126303-10010 FLX00012721-10010 FLX00011515-10010 FLX00012679-100 FLX00012716-10011 FLX00012280-100 FLX00012777-100 FLX00012784-10010 FLX00012332-101 FLX00012328-100 FLX00012602-10010

PACKING PART LIST ( Q20wb-1 )
Location Q'ty WHOLE BAG PE(VS) 1 VIE-MT-9006-NRB-MGR-Q20WB-1(WHOLE SET) 1 RIGHT POLYFOAM EPS 1 LEFT POLYFOAM EPS 1 WARRANTY CTN STICKER (CHINA ONLY) 1 CTN K3K (VS-Q) 1 UPC LABEL 76.2X76.2(Q20WB) 1 WARRANTY STICKER(CHINA ONLY) 1 QSG MONO COLOR ONE SHEET 1 WARRANTY CARD(CHINA ONLY) 1 WHITE STICKER DHESIVE WARRANTY CARD 2 CD DISK(VS-Q) 1 CABLE ASSY VGA BLACK 1800±50MM 1 CABLE ASSY AC POWER BLACK 1800±30MM FOR CHINA 1 ACCESSORY BAG PE(VS) 1 ACCESSORY BOX 1 CTN PACKING BAG(CHINA ONLY) 1 CAUTION CARD(USA ONLY) 1

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10. Recommended Spare Parts List
ViewSonic Model Number: VS11674 Serial No. Prefix: QKN

RECOMMENDED SPARE PARTS LIST ( Q20wb-1 )
Ref. P/N Location Universal number# FLX00012777-100 FLX00012775-100 FLX00012776-100 FLX00012778-100 FLX00012780-100 FLX00012285-100 FLX00011568-100 FLX00011489-100 FLX00012712-10110 FLX00011480-101 FLX00011481-101 FLX00011482-101 FLX00011483-100 FLX00011484-100 FLX00011485-100 FLX00011486-100 FLX00011495-100 FLX00011551-101 PANEL TO PW & KEY FLX00012279-100 FLX00012280-100 FLX00012716-10011 FLX00012721-10010 FLX00012602-10010 FLX00012783-10010 FLX00011511-10010 FLX00012718-10010 FLX00014338-10010 FLX00012722-10010 FLX00012603-10010 FLX00012632-10010 FLX00011560-100 FLX00013341-100 FLX00011490-101 FLX00011491-101 FLX00011493-100 FLX00011454-100 LCDBKT4;POWER2;BAF2 LCD BKT4 FLX00011455-100 BASE COVER6 FLX00011500-100 BUTTON PCB2 FLX00012016-100 FLX00011502-100 TRIPOD4;HINGE3;BASE BASE ASM4 FLX00011503-100 BACK BOARD2 FLX00012658-100 POWER BOARD 4 FLX00013878-100 FLX00011513-100 FLX00011562-100 SW1,SW2,SW3,SW4,SW5 FLX00012997-101 FLX00012998-101 FLX00012367-10012 FLX00012332-101 FLX00012784-10011 FLX00011506-10013 FLX00012328-10010 FLX00012739-100 FLX00011497-100 FLX00013749-100 FLX00011488-100 FLX00012564-100 FLX00011487-100

Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58

Description ECR/ECN ViewSonic P/N A-00008122 AC Power Cord 3P L=1800+/-30MM (For CHINA) Accessories: A-00008123 AC Power Cord 5-15P 3P L=1800+/-30MM (US &Asia Only) [Adapter, Remote A-00008124 AC Power Cord - 3P L=1800+/-30MM (UK & Singapore Only) Control;Power A-00008125 AC Power Cord - 2P L=1800+/-30MM (Japan Only) Cord] A-00008126 AC Power Cord - 3P L=1800+/-30MM (Australia Only) B-00008342 PC Board Assembly: Key Board Inverter Board B-00008343 [All PCBA] Sub Board - (Back Board) B-00008344 C-00008348 Front Panel Cabinets: C-00008349 Back Cover [Front Panel, All C-00008357 Top Cover Covers, Base C-00008358 Cover - (Rear Covere Add Rib) Assembly] C-00008359 Cover - (Base Cover) Cover - (Vesa Cover) C-00008360 C-00008361 Cover - Left Speaker C-00008362 Cover- Right Speaker Cover - Hinge C-00008363 CB-00008162 Cables: [All Cables] DVI Cable - 40P>15P&25P L=220MM(15P)/230 CB-00008163 Wire - (with out Audio 30P>9P&8P CB-00008164 Video Cable - L=1800+/-50MM CD-Rom DC-00008303 Documentation: DC-00008304 [Quick Start Guide, Quick Start Guide DC-00008305 Guarant Card (USA) CD Rom; Label] Guarant Card (China) DC-00008306 DC-00008310 IO LABEL - .3 215.6X17.6MM DC-00008311 UPC Label - 76.2X76.2-Q DC-00008312 ID Label DC-00008313 Label (Serial Label) DC-00008314 Warranty Sticker - (CHINA ONLY) 130X80 DC-00008315 Warranty Sticker - (CHINA ONLY) 180X100 E-00008166 LCD Panel M201SP01 V0 1680X1050 20" Electronic HW-00008122 Hardware: [Screw, Screw - #4-40UNC HW-00008123 Bracket - (Power BKT T0.5) Bracket, Hinge, Shield Case - Power Shield HW-00008124 Washer] Bracket - for LCD T1.0 HW-00008125 Screw - BT3X8(W)H HW-00008126 Screw - BM3X5(W)H HW-00008127 Screw - KT3X6(W)H HW-00008128 Screw - BT3X5(W)H HW-00008129 Screw - KM4X6(W)H HW-00008130 Screw - BM4X10(B)H HW-00008131 Screw - KM3X5(B)H HW-00008132 Screw - BM3X8(W)H HW-00008133 M-00008101 Cushion - Bottom D14 T2 Miscellaneous: M-00008102 [Switch, Fan, Logo] Switch - KFC-C04-H 4P P-00008374 Packing Material: Foam - Left P-00008375 [Box, Foam, Bags] Foam - Right PE Bag P-00008376 Box (Accessory Box) P-00008377 Bag (For Accessory Bag) P-00008378 Craft Box P-00008381 P-00008382 Bag - Packing Bag (China Only) PL-00008118 Plastics: [Pedestal, Plate - Secc T1.0 PL-00008119 Plate, Rubber Foot, Plate - Base Spcc T2.5 PL-00008120 Gasket - 50X20X15+/-0.05MM Button, etc.] Led Lens PL-00008121 PL-00008122 Panel Cover Button PL-00008125

Rev: 1a

Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary items Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions

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Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 18 19 20 21 22 24 25 26 27 28 29 30 31 32 33 34 35 36 37 39 40 41 42 43 44 45 47 49 50 51 52 53 54 55 56

Description ECR/ECN AC Power Cord - EU 2P L=1800+/-30MM Accessories: AC Power Cord - 3P L=1800+/-30MM (UK & Singapore Only) [Adapter, Remote Key Board Control;Power Inverter Board Cord] Front Panel Back Cover PC Board DVI Cable - 40P>15P&25P L=220MM(15P)/230 Assembly: [All Wire - (with out Audio 30P>9P&8P L=500MM(9P)&L=160MM(8P) PCBA] Video Cable - L=1800+/-50MM Cabinets: [Front Panel, All CD-Rom Quick Start Guide Covers, Base PANEL, LCD, M201SP01 V0, 1680X1050, 20" Assembly] Plate - Secc T1.0 Plate - Base Spcc T2.5 Screw - #4-40UNC Cables: [All Cables Gasket - 50X20X15+/-0.05MM Led Lens Sub Board - (Back Board) Documentation: Bracket - (Power BKT T0.5) Shield Case - (Power Shield) [Quick Start Guide, CD Rom; Bracket - for LCD T1.0 Screw - BT3X8(W)H Label] Screw - BM3X5(W)H Screw - KT3X6(W)H Screw - BT3X5(W)H Screw - KM4X6(W)H Screw - BM4X10(B)H Screw - KM3X5(B)H Electronic Screw - BM3X8(W)H Hardware: Cushion - Bottom D14 T2 [Screw, Bracket, Foam - Left Hinge, Washer] Foam - Right Craft Box (VS-Q-EU) PE Bag Box (Accessory Box) Bag (For Accessory Bag) IO LABEL - .3 215.6X17.6MM Mylar - V0 T0.43 143X135 8MM UPC Label 50 76.2X76.2 (EU) Label - Serial Number (Q20WB-EU) Miscellaneous: Panel Cover [Switch, Fan, ID Label (VS-Q20WB-EU) Packing Material: Top Cover Cover - (Rear Cover Add Rib) Cover - (Base Cover) Cover - (Vesa Cover) Cover - Left Speaker Plastics: Cover- Right Speaker [Pedestal, Plate, Button Rubber Foot, Cover - Hinge Cover Button etc ]

ViewSonic Model Number: VS11674 Serial No. Prefix: QLG

RECOMMENDED SPARE PARTS LIST ( Q20wb-1EU )
ViewSonic P/N A-00008127 A-00008124 B-00008342 B-00008343 C-00008348 C-00008349 CB-00008162 CB-00008163 CB-00008164 DC-00008303 DC-00008316 E-00008166 PL-00008118 PL-00008119 HW-00008122 PL-00008120 PL-00008121 B-00008344 HW-00008123 HW-00008124 HW-00008125 HW-00008126 HW-00008127 HW-00008128 HW-00008129 HW-00008130 HW-00008131 HW-00008132 HW-00008133 M-00008101 P-00008374 P-00008375 P-00008383 P-00008376 P-00008377 P-00008378 DC-00008310 M-00008103 DC-00008317 DC-00008318 PL-00008127 DC-00008319 C-00008357 C-00008358 C-00008359 C-00008360 C-00008361 C-00008362 PL-00008125 C-00008364 Ref. P/N Location Universal number# FLX00012283-100 FLX00012776-100 FLX00012285-100 FLX00011568-100 FLX00012712-10110 FLX00011480-101 FLX00011551-101 PANEL TO PW & KEY FLX00012279-100 FLX00012280-100 FLX00012716-10011 FLX00014246-10010 FLX00011560-100 FLX00012739-100 FLX00011497-100 FLX00013341-100 FLX00013749-100 FLX00011488-100 FLX00011489-100 FLX00011490-101 FLX00011491-101 FLX00011493-100 FLX00011454-100 LCDBKT4;POWER2;BAF2 LCD BKT4 FLX00011455-100 BASE COVER6 FLX00011500-100 BUTTON PCB2 FLX00012016-100 TRIPOD4;HINGE3;BASE FLX00011502-100 BASE ASM4 FLX00011503-100 BACK BOARD2 FLX00012658-100 POWER BOARD 4 FLX00013878-100 FLX00011513-100 FLX00012997-101 FLX00012998-101 FLX00012715-10011 FLX00012367-10012 FLX00012332-101 FLX00012784-10011 FLX00011511-10010 FLX00011464-100 FLX00012766-10010 FLX00012767-10010 FLX00012564-100 FLX00013751-10010 FLX00011481-101 FLX00011482-101 FLX00011483-100 FLX00011484-100 FLX00011485-100 FLX00011486-100 FLX00011487-100 FLX00011495-100

Rev: 1a

Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary items Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions

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Item 1 2 3 4 5 6 7 8 9

ViewSonic Model Number: VS11674 Rev: 1a Serial No. Prefix: QKN
ViewSonic P/N N/A B-00008342 N/A N/A N/A N/A B-00008343 N/A CB-00008162 Ref. P/N FLX00012286-100 FLX00012285-100 FLX00011562-100 FLX00011563-100 FLX00012278-100 FLX00012296-100 FLX00011568-100 FLX00012779-100 FLX00011551-101 FLX00012279-100

BOM LIST ( Q20wb-1 )

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74

CB-00008163 N/A CB-00008164 N/A A-00008123 A-00008124 A-00008125 A-00008126 HW-00008122 N/A N/A PL-00008120 N/A C-00008348 C-00008349 C-00008357 C-00008358 C-00008359 C-00008360 C-00008361 C-00008362 PL-00008125 PL-00008121 N/A N/A N/A B-00008344 N/A HW-00008123 N/A HW-00008124 N/A HW-00008125 N/A C-00008364 N/A PL-00008118 PL-00008119 HW-00008126 HW-00008127 HW-00008128 HW-00008129 HW-00008130 HW-00008131 HW-00008132 HW-00008133 N/A P-00008374 P-00008375 P-00008381 N/A P-00008376 N/A P-00008377 N/A N/A P-00008382 N/A N/A N/A N/A N/A P-00008378 N/A N/A

FLX00011560-100 FLX00012280-100 FLX00012777-100 FLX00012775-100 FLX00012776-100 FLX00012778-100 FLX00012780-100 FLX00013341-100 FLX00013746-100 FLX00013747-100 FLX00013749-100 FLX00012604-100 FLX00012712-10110 FLX00011480-101 FLX00011481-101 FLX00011482-101 FLX00011483-100 FLX00011484-100 FLX00011485-100 FLX00011486-100 FLX00011487-100 FLX00011488-100 FLX00011481-100 FLX00011482-100 FLX00011520-100 FLX00011489-100 FLX00011490-100 FLX00011490-101 FLX00011491-100 FLX00011491-101 FLX00011492-100 FLX00011493-100 FLX00011494-100 FLX00011495-100 FLX00011496-100 FLX00012739-100 FLX00011497-100 FLX00011454-100 FLX00011455-100 FLX00011500-100 FLX00012016-100 FLX00011502-100 FLX00011503-100 FLX00012658-100 FLX00013878-100 FLX00012605-100 FLX00012997-101 FLX00012998-101 FLX00011506-10013 FLX00012367-10010 FLX00012367-10012 FLX00011739-100 FLX00012332-101 FLX00012332-100 FLX00012568-100 FLX00012328-10010 FLX00012565-100 FLX00012566-100 FLX00012567-100 FLX00012594-100 FLX00012784-10010 FLX00012784-10011 FLX00014324-100 FLX00012606-100

Description FG,VIE-MT-9006-NRB-MGR - Q20WB-1(Whole SET) PCBA, KEYPAD, FLEX-B-KEY-002 SWITCH, KFC-C04-H, 4P, SMD CONN,2MM,VERT,9P,DIF LED,3P,3MM,GREEN/AMBER PCB,KEYPAD,FLEX-9004KB-V00,1LAYERS,108X18.5MM PCBA, 20'', POWER, INVERTER PCBA, CABLE&OTHER-Q20WB(Whole SET) CABLE ASSY, VGA/DVI, CONNECT TO PANE(WITH EMC GASKET),40P>15P&25P, UL20276 30#&28#, CABLE,WIRE HANESS,WITHOUTAUDIO AMPLIFER,30P>9P&8P,UL1061AWG26#&UL1571AWG30#, L=500MM(9P)&L=160MM(8P) PANEL, LCD, M201SP01 V0, 1680X1050, 20" CABLE ASSY, VGA, BLACK, 15P, UL20276 30#, L=1800+/CABLE ASSY, AC POWER, BLACK, CCC, 3P, L=1800+/30MM(FOR CHINA) CABLE ASSY, AC POWER, BLACK,NEMA 5-15P, 3P, L=1800+/-30MM (US AND ASIA AT THE PACIFIC AREA CABLE ASSY, AC POWER, BLACK, BS1363, 3P, L=1800+/30MM (UK AND SINGAPORE ONLY) CABEL ASSY, AC POWER, BLACK, PSE TYPE, 2P, L=1800+/30MM (JAPAN ONLY) CABLE ASSY, AC POWER, BLACK, AS 3112 TYPE, 3P, L=1800+/-30MM (AUSTRALIA ONLY) SCREW, HEXANGULAR, FIX DVI-D/VGA CABLE, #4-40UNC ALUMINUM FOIL, EMC SOLUTION, 25X60X0.05+/-0.5MM ALUMINUM FOIL, EMC SOLUTION, 30X120X0.05+/-0.5MM GASKET, EMC SOLUTION, WITH ADHESIVE ONE SIDE, 50X20X15+/-0.05MM PLASTIC PARTS ASM FRONT PANEL, ABS, MIDNIGHT GRAY, SILK(VS-Q), ADD REAR PANEL, HIPS V0, MIDNIGHT GRAY, ADD RIB SUPPORT FRONT COVER, ABS, MIDNIGHT GRAY, ADD RIB SUPPORT REAR COVER, ABS, MIDNIGHT GRAY, ADD RIB BASE COVER, ABS, MIDNIGHT GRAY VESA COVER, ABS, MIDNIGHT GRAY SPEAKER LEFT COVER, ABS, MIDNIGHT GRAY SPEAKER RIGHT COVER, ABS, MIDNIGHT GRAY BUTTON, ABS, MIDNIGHT GRAY POWER LENS, PMMA, CLEAR SUPPORT FRONT COVER, ABS, MIDNIGHT GRAY SUPPORT REAR COVER, ABS, MIDNIGHT GRAY METAL PARTS ASM BACK BOARD, SECC T1.0 POWER BKT, SECC T0.5 POWER BKT, SECC T0.5, KAPTON POWER SHIELD, SPET T0.3 POWER SHIELD, SPET T0.3, KAPTON BAFFLE, SECC T0.8 LCD BKT, SECC T1.0 TRIPOD FIXATION, SPCC T2.0 HINGE ASS'Y BLACK SUPPORT, SPCC T2.0 KENSINGTON PLATE, SECC, T1.0 BASE PLATE, SPCC T2.5 SCREW, STEEL, BT3X8(W)H SCREW, STEEL, BM3X5(W)H SCREW, STEEL, KT3X6(W)H SCREW, STEEL, BT3X5(W)H SCREW, STEEL, KM4X6(W)H SCREW, STEEL, BM4X10(B)H SCREW, STEEL, KM3X5(B)H SCREW, STEEL, BM3X8(W)H VIE-MT-9006-NRB-MGR-Q20WB-1, PACKAGE PARTS ASM LEFT POLYFOAM, EPS, CANCEL MATERIAL RIGHT POLYFOAM, EPS CTN, K3K(VS-Q) FLX00011506-10013 WHOLE BAG, PE(VS) WHOLE BAG, PE(VS)FLX00012367-10012 SHRINK FILM ACCESSORY BOX, ADD WIDTH 8MM ACCESSORY BOX PALLET, POLYWOOD, 1126X1070X127 (FOR MARKETING EXCEPT AMERICA, EUROPE AND UK) CTN PACKING BAG(CHINA ONLY)FLX00012328-10010 VERTICAL CORNER,CARDBOARD,2010 VERTICAL CORNER,CARDBOARD,890 SECURITY TAPES, YELLOW, 5.0 VERTICAL CORNER,CARDBOARD,945 ACCESSORY BAG, PE(VS) ACCESSORY BAG, PE(VS)FLX00012784-10011 CTN SHEET, B=B, 1060X1116 VIE-MT-9006-NRB-MGR-Q20WB-1, ACCESSORY PARTS ASM

Location

Universal number# Q'ty 1 5 1 1 1 1 1 1

SW1,SW2,SW3,SW4,SW5 J1 LED1

PANEL TO PW & KEY

1 1 1 1 1 1 1 1 4 2 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 1 2 0 1 0 1 1 2 1 1 1 1 1 8 4 6 2 11 4 2 4 1 1 1 1 0 1 0.005 1 0 0.025 1 0.1 0.05 0.02 0.05 0 1 0.025 1

LCDBKT4;POWER2;BAF LCD BKT4 BASE COVER6 BUTTON PCB2 TRIPOD4;HINGE3;BASE BASE ASM4 BACK BOARD2 POWER BOARD 4

ViewSonic Corporation

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Item 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97

ViewSonic P/N DC-00008310 M-00008103 M-00008101 N/A DC-00008303 DC-00008311 N/A DC-00008312 DC-00008304 N/A N/A DC-00008313 N/A N/A DC-00008305 DC-00008306 DC-00008314 DC-00008315 N/A PL-00008127 N/A N/A N/A

Ref. P/N FLX00011511-10010 FLX00011464-100 FLX00011513-100 FLX00012716-10010 FLX00012716-10011 FLX00012718-10010 FLX00012720-10010 FLX00014338-10010 FLX00012721-10010 FLX00012323-10010 FLX00012324-10011 FLX00012722-10010 FLX00012765-10010 FLX00012601-10010 FLX00012602-10010 FLX00012783-10010 FLX00012603-10010 FLX00012632-10010 FLX00012679-100 FLX00012564-100 FLX00014092-100 FLX00014090-100 FLX00014244-100

Description Location IO LABEL, PC T0.3, 215.6X17.6MM, ADHESIVE 3M9448 MYLAR, PP V0 T0.43, 143X135.8MM BOTTOM CUSHION, SILICON(B), D14, T2, ADHESIVE 3M9448 CD DISK(VS-Q) CD DISK(VS-Q) FLX00012716-10011 UPC LABEL, WHITE POLYESTER 50, 76.2X76.2, ID LABEL, PET 75, ADHESIVE(VS-Q) ID LABEL, PET 75, ADHESIVE(VS-Q)ADD CCC MARK QSG, MONO COLOR FOR Q MODEL WITH CHINA ROHS DECLARATION HI POT STICKER, WHITE POLYESTER 50, D7, ADHESIVE ENERGY STAR LABEL, 11X11, COMPOUND PAPER OPP 50# SERIAL LABEL(VS-Q), WHITE POLYESTER 50, 50X25, ADHESIVE COVER SN LABEL, WHITE POLYESTER 50, ADHESIVE ID LABEL QA PASS STICKER, WHITE POLYESTER 50, D15, ADHESIVE(CHINA ONLY) CAUTION CARD(USA ONLY) WARRANTY CARD (CHINA ONLY)(VS-Q) WARRANTY STICKER(CHINA ONLY), 130X80 WARRANTY CTN STICKER(CHINA ONLY), 180X100 WHITE STICKER, ADHESIVE WARRANTY CARD(BE PRINTED MODEL AND SN)(CHINA ONLY) SCREEN PROTECTOR MYLAR, PET SOFTWARE VERSION STICKER CTN ADDRESS LABEL(CHINA OPTION) FLYER, WARRANTY YEAR CHANGE FLYER FOR CD

Universal number# Q'ty 1 1 4 0 1 1 0 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1

ViewSonic Corporation

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Item 1 2 3 4 5 6 7 8 9

ViewSonic Model Number: VS11674 Rev: 1a Serial No. Prefix: QLG
ViewSonic P/N N/A B-00008342 N/A N/A N/A N/A B-00008343 N/A CB-00008162 Ref. P/N FLX00012286-101 FLX00012285-100 FLX00011562-100 FLX00011563-100 FLX00012278-100 FLX00012296-100 FLX00011568-100 FLX00012375-101

BOM LIST ( Q20WB-1EU )

FLX00011551-101 FLX00012279-100

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79

CB-00008163 N/A CB-00008164 A-00008127 A-00008124 HW-00008122 N/A N/A PL-00008120 N/A C-00008348 C-00008349 C-00008357 C-00008358 C-00008359 C-00008360 C-00008361 C-00008362 PL-00008125 PL-00008121 N/A N/A N/A B-00008344 N/A HW-00008123 N/A HW-00008124 N/A HW-00008125 N/A C-00008364 N/A PL-00008118 PL-00008119 HW-00008126 HW-00008127 HW-00008128 HW-00008129 HW-00008130 HW-00008131 HW-00008132 HW-00008133 N/A P-00008374 P-00008375 P-00008383 N/A P-00008376 N/A N/A P-00008377 N/A N/A N/A N/A N/A N/A P-00008378 N/A N/A N/A DC-00008310 M-00008103 M-00008101 DC-00008303 DC-00008317 DC-00008316 N/A N/A

FLX00011560-100 FLX00012280-100 FLX00012283-100 FLX00012776-100 FLX00013341-100 FLX00013746-100 FLX00013747-100 FLX00013749-100 FLX00012604-100 FLX00012712-10110 FLX00011480-101 FLX00011481-101 FLX00011482-101 FLX00011483-100 FLX00011484-100 FLX00011485-100 FLX00011486-100 FLX00011487-100 FLX00011488-100 FLX00011481-100 FLX00011482-100 FLX00011520-100 FLX00011489-100 FLX00011490-100 FLX00011490-101 FLX00011491-100 FLX00011491-101 FLX00011492-100 FLX00011493-100 FLX00011494-100 FLX00011495-100 FLX00011496-100 FLX00012739-100 FLX00011497-100 FLX00011454-100 FLX00011455-100 FLX00011500-100 FLX00012016-100 FLX00011502-100 FLX00011503-100 FLX00012658-100 FLX00013878-100 FLX00012773-100 FLX00012997-101 FLX00012998-101 FLX00012715-10011 FLX00012367-10010 FLX00012367-10012 FLX00011739-100 FLX00012332-100 FLX00012332-101 FLX00014327-100 FLX00012565-100 FLX00012566-100 FLX00012567-100 FLX00012594-100 FLX00012784-10010 FLX00012784-10011 FLX00014244-100 FLX00014324-100 FLX00012774-100 FLX00011511-10010 FLX00011464-100 FLX00011513-100 FLX00012716-10011 FLX00012766-10010 FLX00014246-10010 FLX00012323-10010 FLX00012324-10011

Description FG,VIE-MT-9011-NRB-MGR - Q20WB-EU(SKD) PCBA, KEYPAD, FLEX-B-KEY-002 SWITCH, KFC-C04-H, 4P, SMD CONN,2MM,VERT,9P,DIF LED,3P,3MM,GREEN/AMBER PCB,KEYPAD,FLEX-9004KB-V00,1LAYERS,108X18.5MM PCBA, 20'', POWER, INVERTER PCBA, CABLE&OTHER(SKD) CABLE ASSY, VGA/DVI, CONNECT TO PANE(WITH EMC GASKET),40P>15P&25P, UL20276 30#&28#, L=220MM(15P)/230 CABLE,WIRE HANESS,WITHOUTAUDIO AMPLIFER,30P>9P&8P,UL1061AWG26#&UL1571AWG30#, L=500MM(9P)&L=160MM(8P) PANEL, LCD, M201SP01 V0, 1680X1050, 20" CABLE ASSY, VGA, BLACK, 15P, UL20276 30#, L=1800+/-50MM CABLE ASSY, AC POWER, BLACK, EU, 2P, L=1800+/-30MM CABLE ASSY, AC POWER, BLACK, BS1363, 3P, L=1800+/-30MM (UK AND SINGAPORE ONLY) SCREW, HEXANGULAR, FIX DVI-D/VGA CABLE, #4-40UNC ALUMINUM FOIL, EMC SOLUTION, 25X60X0.05+/-0.5MM ALUMINUM FOIL, EMC SOLUTION, 30X120X0.05+/-0.5MM GASKET, EMC SOLUTION, WITH ADHESIVE ONE SIDE 50X20X15+/-0.05MM PLASTIC PARTS ASM FRONT PANEL, ABS, MIDNIGHT GRAY, SILK(VS-Q), ADD RIB REAR PANEL, HIPS V0, MIDNIGHT GRAY, ADD RIB SUPPORT FRONT COVER, ABS, MIDNIGHT GRAY, ADD RIB SUPPORT REAR COVER, ABS, MIDNIGHT GRAY, ADD RIB BASE COVER, ABS, MIDNIGHT GRAY VESA COVER, ABS, MIDNIGHT GRAY SPEAKER LEFT COVER, ABS, MIDNIGHT GRAY SPEAKER RIGHT COVER, ABS, MIDNIGHT GRAY BUTTON, ABS, MIDNIGHT GRAY POWER LENS, PMMA, CLEAR SUPPORT FRONT COVER, ABS, MIDNIGHT GRAY SUPPORT REAR COVER, ABS, MIDNIGHT GRAY METAL PARTS ASM BACK BOARD, SECC T1.0 POWER BKT, SECC T0.5 POWER BKT, SECC T0.5, KAPTON POWER SHIELD, SPET T0.3 POWER SHIELD, SPET T0.3, KAPTON BAFFLE, SECC T0.8 LCD BKT, SECC T1.0 TRIPOD FIXATION, SPCC T2.0 HINGE ASS'Y BLACK SUPPORT, SPCC T2.0 KENSINGTON PLATE, SECC, T1.0 BASE PLATE, SPCC T2.5 SCREW, STEEL, BT3X8(W)H SCREW, STEEL, BM3X5(W)H SCREW, STEEL, KT3X6(W)H SCREW, STEEL, BT3X5(W)H SCREW, STEEL, KM4X6(W)H SCREW, STEEL, BM4X10(B)H SCREW, STEEL, KM3X5(B)H SCREW, STEEL, BM3X8(W)H VIE-MT-9011-NRB-MGR-Q20WB-EU, PACKAGE PARTS ASM LEFT POLYFOAM, EPS, CANCEL MATERIAL RIGHT POLYFOAM, EPS CTN, K3K(VS-Q-EU) WHOLE BAG, PE(VS) WHOLE BAG, PE(VS)FLX00012367-10012 SHRINK FILM ACCESSORY BOX ACCESSORY BOX, ADD WIDTH 8MM SOLID WOOD, 1126X1070X127(FOR THE MARKETING OF AMERICA, EUROPE AND UK) VERTICAL CORNER,CARDBOARD,2010 VERTICAL CORNER,CARDBOARD,890 SECURITY TAPES, YELLOW, 5.0 VERTICAL CORNER,CARDBOARD,945 ACCESSORY BAG, PE(VS) ACCESSORY BAG, PE(VS)FLX00012784-10011 FLYER, WARRANTY YEAR CHANGE FLYER FOR CD WIZARD CTN SHEET, B=B, 1060X1116 VIE-MT-9011-NRB-MGR-Q20WB-EU, ACCESSORY PARTS ASM IO LABEL, PC T0.3, 215.6X17.6MM, ADHESIVE 3M9448 MYLAR, PP V0 T0.43, 143X135.8MM BOTTOM CUSHION, SILICON(B), D14, T2, ADHESIVE 3M9448 CD DISK(VS-Q) FLX00012716-10011 UPC LABEL, WHITE POLYESTER 50, 76.2X76.2, QSG, MONO COLOR FOR Q MODEL, ONE SHEET WITH OUT CHINA ROHS DECLARATION HI POT STICKER, WHITE POLYESTER 50, D7, ADHESIVE ENERGY STAR LABEL, 11X11, COMPOUND PAPER OPP 50#

Location

Universal number# Q'ty 1 5 1 1 1 1 1 1

SW1,SW2,SW3,SW4,SW5 J1 LED1

PANEL TO PW & KEY

1 1 1 1 1 4 2 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 1 2 0 1 0 1 1 2 1 1 1 1 1 8 4 6 2 11 4 2 4 1 1 1 1 0 1 0.005 0 1 0.025 0.1 0.05 0.02 0.05 0 1 1 0.025 1 1 1 4 1 1 1 1 1

LCDBKT4;POWER2;BAF2 LCD BKT4 BASE COVER6 BUTTON PCB2 TRIPOD4;HINGE3;BASE BASE ASM4 BACK BOARD2 POWER BOARD 4

ViewSonic Corporation

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Q20wb-1 Q20wb-EU

Item 80 81 82 83 84

ViewSonic P/N DC-00008318 PL-00008127 N/A DC-00008319 N/A

Ref. P/N FLX00012767-10010 FLX00012564-100 FLX00012765-10010 FLX00013751-10010 FLX00014092-100

Description SERIAL LABEL(Q20WB-EU), WHITE POLYESTER 50, 50X25 ADHESIVE COVER SCREEN PROTECTOR MYLAR, PET SN LABEL, WHITE POLYESTER 50, ADHESIVE ID LABEL ID LABEL, PET 75, ADHESIVE(VS-Q20WB-EU) SOFTWARE VERSION STICKER

Location

Universal number# Q'ty 1 1 1 1 1

ViewSonic Corporation

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* Reader's Response*
Dear Readers: Thank you in advance for your feedback on our Service Manual, which allows continuous improvement of our products. We would appreciate your completion of the Assessment Matrix below, for return to ViewSonic Corporation. Assessment A. What do you think about the content of this Service Manual?
Unit 1. Precautions and Safety Notices 2. Specification 3. Front Panel Function Control Description 4. Circuit Description 5. Adjustment Procedure 6. Troubleshooting Flow Chart 7. Block Diagrams 8. Schematic Diagrams 9.Exploded Diagram and Exploded Parts List 10. Recommended Spare Parts List Excellent Good Fair Bad

B. Are you satisfied with this Service Manual?
Item 1. Service Manual Content 2. Service Manual Layout 3. The form and listing Excellent Good Fair Bad

C. Do you have any other opinions or suggestions regarding this service manual? Reader's basic dada: Name: Company: Add: Tel: E-mail:
After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. You may also e-mail any suggestions to the Director, Quality Systems & Processes ([email protected])

Title:

Fax:

ViewSonic Corporation

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Q20wb-1 Q20wb-EU