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Test Instruction, Mechanical

Test Instruction, Mechanical
Applicable for W880i Contents 1 2 3 General ............................................................................................................... 2 Test Procedure .................................................................................................. 2 2.1 Test flow ................................................................................................ 2 Pre-Test Preparations ....................................................................................... 2 3.1 Liquid Damage Inspection..................................................................... 2 3.2 Software Update.................................................................................... 3 3.3 Phone Lock Reset ................................................................................. 4 Service Tests ..................................................................................................... 4 4.1 Main Display Test.................................................................................. 4 4.2 LED/Illumination Test ............................................................................ 5 4.3 Keyboard Test ....................................................................................... 5 4.4 Speaker Test ......................................................................................... 5 4.5 Earphone Test....................................................................................... 5 4.6 Microphone Test.................................................................................... 6 4.7 Vibrator Test.......................................................................................... 6 4.8 Camera Test.......................................................................................... 6 4.9 Video call camera Test.......................................................................... 7 4.10 Memory Stick Test................................................................................. 7 4.11 Real Time Clock Test ............................................................................ 7 4.12 Total Call Time Test .............................................................................. 7 4.13 Security Test ......................................................................................... 7 Manual Tests...................................................................................................... 8 5.1 SIM Test ................................................................................................ 8 5.2 Bluetooth ............................................................................................... 8 5.3 System Connector................................................................................. 9 5.4 Network Test (On The Air Call to Mobile)............................................ 10 Revision History .............................................................................................. 12

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Test Instruction, Mechanical

1 General
This document describes the process used for software upgrades and how to functionally test the mobile phone. If there are any failures, the mobile must be repaired according to the troubleshooting guide or sent to a higher repair level.

2 Test Procedure
To verify all components within the Mechanical repair package all tests must be performed

2.1

Test flow
It's OK to return the phone to the customer if the unit is passing these steps of testing without any failures. If there are any failures, the phone must be repaired according to the troubleshooting guide or sent to a higher repair level.

3 Pre-Test Preparations
3.1 Liquid Damage Inspection
Before any tests are performed, an inspection of the liquid intrusion indicator should be made at the location shown. If the liquid intrusion indicator is red this is an indication of possible liquid exposure. If the liquid intrusion indicator suggests liquid exposure please consult your local company for additional handling instructions. The following images show the location of the liquid intrusion indicator.

Location of the Liquid Intrusion Indicator. (Remove battery cover)

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Test Instruction, Mechanical

3.2

Software Update
Update the handset with the latest signalling software using EMMA III.

3.2.1

Verify Software Version
To verify if the mobile needs new software, you have to check the Software Version in the mobile. Current Software Versions are checked using the following steps: 1. Start the phone. 2. Press the following Navigation key and keypad sequence: 3. Select "Service Info". 4. Select "Software info". 5. Check the software file revisions on the display. (Contact your line supervisor to determine what the latest SW revision is.) 6. Press "OK" to return to the "Service Info" menu.

3.2.2

Update Software Version
Update the software in the mobile by doing the following: 1. Attach a fully charged battery to the mobile. 2. Open the EMMA III application and log in. 3. Ensure the mobile is powered off. 4. While holding the "2" key, connect the mobile to the USB Flash Cable. (Once the USB Icon appears in the EMMA III window you may release the "2" key.) 5. Select the appropriate protocol and follow the instructions. NOTE! If the protocol has not been previously downloaded (Available locally) select "Server search" for a complete list of script's available.

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Test Instruction, Mechanical

3.3

Phone Lock Reset
If the phone lock is on for this model, you must use the Phone Lock Reset tool in EMMA III to automatically reset the 4 digit phone lock code to "0000". 1. 2. 3. 4. 5. 6. Attach a fully charged battery to the mobile. Open the EMMA III application and log in. Ensure the mobile is powered off. While holding the "2" Key, connect the mobile to the USB Flash Cable. (Once the USB Icon appears in the EMMA III window you may release the "2" key.). When prompted, select "Phone Lock Reset". The program will display "Success" on the USB Icon when the Phone lock code has been reset to 4 zeros "0000".

4 Service Tests
NOTE! It is not necessary to have a SIM card inserted for the Service Tests. 1. Press the "On/Off" button to start the mobile. 2. The Service menu is entered using the following Navigation key and keypad sequence: 3. Select "Service Tests" then press the "Select" key.

4.1

Main Display Test
NOTE! Minor variations in display brightness and color may occur between phones. There may be tiny bright dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and can not be adjusted. Two defective pixels are deemed acceptable.

To verify the display: 1. Select "Main Display" from the "Service Tests" menu and press the "Select" key. 2. The words "Main Display" will be splashed in the center of the screen and then the display toggles between different test patterns. Make sure that there are no missing segments and the colors/contrast are OK. 3. Press the "Back" key to return to the Service Tests menu.

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Test Instruction, Mechanical

4.2

LED/Illumination Test
To verify that the backlighting of the display and the keypad are OK: 1. Select "LED/illumination" from the "Service Tests" menu and press the "Select" key. 2. The words "LED/illumination" will be splashed on the screen. 3. Check that the backlight turns on and off and the LED's (white and orange) under the keypad light up from the top to the bottom of the Keypad. The orange LED is located under the "C" Key. 4. Press the "OK" key to end the test and return to the Service Tests menu.

4.3

Keyboard Test
To verify that the keyboard, the Navigation key and side keys are OK: 1. Select "Keyboard" from the "Service Tests" menu and press the "Select" key. 2. The phrase "Keyboard Test. Press any key." will be splashed on the screen. 3. Press all keys on the keypad and the side keys. If they are ok a text message will be displayed corresponding to the key pressed. All keys should be tested. 4. If you stop pressing keys the phone will return to the Service Tests menu after a few seconds.

4.4

Speaker Test
WARNING! DO NOT HOLD THE PHONE TO YOUR EAR WHILE PERFORMING THIS TEST. To verify the Speaker functions: 1. Select "Speaker" from the "Service Tests" menu and press the "Select key. 2. Adjust the volume with the navigation or side volume keys and make sure that the speaker is working properly. 3. Press the "OK" key to go back to the Service Tests menu.

4.5

Earphone Test
To verify the Earphone functions: 1. Select "Earphone" from the "Service Tests" menu and press the "Select" key. 2. Adjust the volume with the navigation or side volume keys and make sure that the speaker is working properly. 3. Press the "OK" key to go back to the Service Tests menu.

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4.6

Microphone Test
This test is intended to test the microphone. Therefore, the speaker should be tested before this test is entered. 1. Select "Microphone" from the "Service Tests" menu and press the "Select" key. 2. The phrase "Microphone Recording." will be displayed on the screen. Speak into the phone and then wait until the phrase "Microphone Playing" is displayed. The message that you just recorded will be played back. Ensure that the recorded sound is clear. 3. After playing the recording the phone will return to the Service Tests menu.

4.7

Vibrator Test
To verify that the vibrator functions: 1. Select "Vibrator" from the "Service Tests" menu and press the "Select" key. 2. The words "Vibrator test Press any key." will be displayed on the screen. 3. Press any key and verify that the mobile vibrates multiple times. 4. Press the "OK" key to end the test and return to the Service Tests menu.

4.8

Camera Test
NOTE! Minor variations in image appearance may occur between phones. This is nothing uncommon and is not regarded as a defective camera module.

To verify that the camera is OK: 1. Select "Camera" from the "Service Tests" menu and press the "Select" key. 2. Focus on an object as to take a picture. Check that the image quality is OK. NOTE! Picture cannot be taken during this test. 3. Press the "Back" key to return to the Service Tests menu.

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Test Instruction, Mechanical

4.9

Video call camera Test
NOTE! Minor variations in image appearance may occur between phones. This is nothing uncommon and is not regarded as a defective camera module.

To verify that the Video call camera is OK: 1. Select "Video call camera" from the service test menu and press select. 2. The Video call camera function will now start and you should see yourself in the display. Check that the Video image is OK. 3. Press the "Back" key to return to the Service tests.

4.10 Memory Stick Test
NOTE! A memory stick should be inserted in handset before the start of this test. To insert the memory stick the back cover must be removed.

To verify the communication between the phone and memory stick is working: 1. Select "Memory Stick" from the "Service Test" menu and press the "Select" key. 2. Verify the handset detects the memory stick is inserted. 3. Press the "OK" key to end the test and return to the Service Tests menu.

4.11 Real Time Clock Test
This test will check if the built-in real time clock works. 1. Select "Real Time Clock" from the "Service Tests" menu and press the "Select" key. 2. The words "Real Time Clock Please wait...." will be displayed on the screen. After a few seconds you will get information whether the clock is ok or not. 3. After the test results are displayed the test will end and return to the Service Tests menu.

4.12 Total Call Time Test
The "Total Call Time" option in Service Tests is not applicable.

4.13 Security Test
The "Security" option in Service Tests is not applicable.

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5 Manual Tests
5.1 SIM Test
To verify that the phone can detect a SIM: 1. Insert a SIM card, connect a battery and start the unit. 2. Press the "Select" key at the "Start phone" menu. If this menu does not appear proceed to step 3. 3. If the SIM is detected the phone will start "Searching" for a signal. If the SIM is not detected the phone will ask you to "Insert SIM card".

5.2

Bluetooth
To verify that the Bluetooth communication is functioning properly: NOTE! When testing, the distance between the phone being tested and the other Bluetooth device must be 1.5 to 5 meters.

1. Insert a SIM card, connect a battery and start the unit. 2. Activate the Bluetooth function by entering the menu and selecting: Settings/ Connectivity/Bluetooth/Turn On. 3. Set up a Bluetooth link between the mobile and another device. If a link can be established, the Bluetooth module is considered functional. 4. When test is completed, turn off the Bluetooth function and press/hold the "!" to return to the main screen.

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Test Instruction, Mechanical

5.3
5.3.1

System Connector
Battery Charger
To verify if the charging of the phone is properly working: 1. Connect a battery. 2. Connect the Wall Charger to the system connector. 3. Verify that the main display shows that the phone is being charged. 4. Remove the Wall Charger from the system connector and verify that the main display no longer shows the phone being charged.

5.3.2

USB Charging
To verify the phone can charge the battery via a USB Port. NOTE! Ensure that no USB application is active on the Computer such as PC Suite or EMMA III

1. Install a battery into the phone, but do not power on the phone. 2. Connect a USB Cable from a Computer to the system connector. 3. Verify that a charging icon appears in the upper right corner of the main display. 4. Remove the USB Cable and verify that the charging icon is no longer displayed. NOTE! If the charging icon is not displayed, check to make sure the USB Charging option is turned on. To turn on the USB Charging, go to the Service Menu and select Service Settings, the status of the USB Charging will be displayed, if the charging is turned off press the select key.

5.3.3

Portable Hands Free (PHF)
1. Connect a battery and start the phone. 2. Enter the Service menu using the following Navigation key and keypad sequence: 3. Select "Service Tests" then press the "Select" key. 4. Install the PHF to the system connector. 5. Select "Microphone" from the "Service Tests" menu and press the "Select" key. 6. The phrase "Microphone Recording." Will be displayed on the screen. Speak into the PHF and then wait until the phrase "Microphone Playing" is displayed. The message that you just recorded will be played back through the PHF earpiece. Ensure that the recorded sound is clear. 7. Press and hold the "Back" key to get out of the "Service Tests" menu and remove the PHF form the system connector.

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5.4

Network Test (On The Air Call to Mobile)
Use an On the Air Call to the mobile to test its network functionality. The call is separated into two different sections depending upon whether a UMTS Network is available in the area. If there is no UMTS Network then section 5.4.1 "On the Air Call to mobile (UMTS Network unavailable) is applicable. If there is a UMTS Network then section 5.4.2 "On the Air Call to Mobile (UMTS Network available) is applicable.

5.4.1

On The Air Call to Mobile (UMTS Network unavailable)
NOTE! An "On the Air" test can only be performed if the mobile has an activated SIM or USIM card properly installed in the mobile and a network signal is available. This test cannot be performed with a Test SIM or Test USIM.

To verify the radio functions in the phone do the following: 1. Insert an operator SIM or USIM card and start phone. 2. Set up a call from a landline phone (PSTN) to the mobile. 3. Answer the phone call. 4. Check that the ringer is working and that the backlight switches on OK. 5. Check that the quality of sound both in the mobile and the landline phone (PSTN) are OK. 6. Adjust the volume up and down using the side volume key and check that the volume in the mobile is altered. 7. End the call. Check that the ending procedure is OK and that the talk time is displayed.

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5.4.2

On The Air Call to Mobile (UMTS Network available)
NOTE! An "On the Air" test can only be performed if the mobile has an activated USIM card properly installed in the mobile and a UMTS network signal is available. This test cannot be performed with a Test USIM.

To verify the GSM radio functions in the phone, do the following: 1. Insert an operator USIM card and start the phone. 2. Go to the Phone Menu and Select Settings ­ Connectivity ­ Mobile networksGSM/3G networks and record the User's current setting before changing to "GSM only". It is necessary to save the User's setting in order to restore this to the original setting after the call. 3. Set up a call from a landline phone (PSTN) to the mobile. 4. Answer the phone call. 5. Check that the ringer is working and that the backlight switches on OK. 6. Check that the quality of sound both in the mobile and the landline phone (PSTN) are OK. 7. Adjust the volume up and down using the side volume key and check that the volume in the mobile is altered. 8. End the call. Check that the ending procedure is OK and that the talk time is displayed. To Verify the UMTS radio functions in the Phone, do the following: 9. Go to the Phone Menu and Select Settings ­ Connectivity ­ Mobile networksGSM/3G networks and change to "GSM and 3G". 10. Power the Phone off and then Power the Phone on. This will cause the Phone to scan for an available UMTS signal. is displayed on the phone to the right of the 11. Check that the UMTS Icon signal bars. If the UMTS Icon is not displayed the Phone is to be considered defective. 12. Set up a call from a landline phone (PSTN) to the mobile. 13. Answer the phone call. 14. Check that the ringer is working and that the backlight switches on OK. 15. Check that the quality of sound both in the mobile and the landline phone (PSTN) are OK. 16. Adjust the volume up and down using the side volume key and check that the volume in the mobile is altered. 17. End the call. Check that the ending procedure is OK and that the talk time is displayed. 18. Restore the User's original GSM/3G network setting.

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6 Revision History
Rev.
A

Date
2007-02-16

Changes / Comments
Initial Release

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