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Colour Television

Chassis

Q528.1E
LA

AUREA

MS7

ME7

H_16801_000.eps 040907

Contents

Page

Contents

Page
107-108 107-108 111-112 111-112 115 118 121 124-125 128 131 134 140-141 189-194 241-246 249-250 249-250 252 254 255 256 257 258 n.a. 259 260 261

1. Technical Specifications, Connections, and Chassis Overview 2 2. Safety Instructions, Warnings, and Notes 7 3. Directions for Use 8 4. Mechanical Instructions 9 5. Service Modes, Error Codes, and Fault Finding 25 6. Block Diagrams, Test Point Overview, and Waveforms Wiring Diagrams 49-63 Block Diagram Supply 32" Eco 64 Block Diagram Supply 32" 65 Block Diagram Supply 37"-42" 66 Block Diagram Supply 47" & 52" (Sanken) 67 Block Diagram Audio and Ambient Supply 68 Block Diagram Video (non Eco) 69 Block Diagram Video (Eco) 70 Block Diagram Audio (non Eco) 71 Block Diagram Audio (Eco) 72 Block Diagram Control & Clock Signals 73 Testpoint Overview Small Signal Board 74-79 Testpoint Overview ECO Small Signal Board 80-85 I2C IC Overview 86 Supply Lines Overview 87 7. Circuit Diagrams and PWB Layouts Drawing Display Supply (32" & 37") (A1-A2) 88-89 LCD Supply (42") (A1-A3) 92-94 DFI Panel: DC - DC (AB01) 97 DFI Panel: Video Flow (AB02) 98 DFI Panel: Clock (AB03) 99 DFI Panel: Supply (AB04) 100 DFI Panel: FPGA: Power & Control (AB05) 101 DFI Panel: FPGA DFI (AB06) 102 DFI Panel: DDR A (AB07) 103 DFI Panel: DDR B (AB08) 104

PWB 90-91 95-96 107-108 107-108 107-108 107-108 107-108 107-108 107-108 107-108

8. 9. 10. 11.

DFI Panel: Display Interfacing (AB09) 105 DFI Panel: FPGA Ambilight (AB10) 106 Disp. Sup. (32") Eco: Mains Filter & Stby (AD1) 109 Display Supply (32") Eco: Supply (AD2) 110 AmbiLight Panel (2 sided 6 LED UPEC) (AL1-2) 113-114 AmbiLight Panel (2 sided 6 LED Lite-on)(AL1-2) 116-117 AmbiLight Panel (2 sided 9 LED) (AL1-2) 119-120 AmbiLight Panel (3 sided 4 LED) (AL1-2) 122-123 AmbiLight Panel (3 sided 6 LED) (AL1-2) 126-127 AmbiLight Panel (5 LED) (AL1-2) 129-130 AmbiLight Panel (3 Side 4 LED) (AL1-2) 132-133 Audio & AL Supply Panel: Supply (AP1-2) 135-139 Small Signal Board (Non ECO) (B01-B11) 142-188 Small Signal Board(ECO) (B01-B11) 195-240 Audio Amplifier: Audio Left/Right (C1) 247 Audio Amplifier: Protection/Mute Control (C2) 248 Side I/O Panel (D) 251 Side I/O Panel (Aurea & Aus) (D) 253 Keyboard Control Panel (E) 255 Keyboard Control Panel (Aus) (E) 256 Ambilight Interface Panel (3 Sided AL) (FA) 257 LED Interface Panel Hotel TV (FA) 258 IR Interface Panel Hotel TV (IR) 258 IR & LED Panel (J) 259 IR & LED Panel (Aus) (J) 260 IR & LED Panel (Aurea) (J) 261 Alignments 263 IC Data Sheets 291 Spare Parts List & CTN Overview 300 Revision List 300

© Copyright 2008 Koninklijke Philips Electronics N.V. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

Published by EL 0871 BU TV Consumer Care

Printed in the Netherlands

Subject to modification

EN 3122 785 16806

EN 2

1.

Q528.1E LA

Technical Specifications, Connections, and Chassis Overview

1. Technical Specifications, Connections, and Chassis Overview
Index of this chapter: 1.1 Technical Specifications 1.2 Connections 1.3 Chassis Overview Notes: · Figures can deviate due to the different set executions. · Specifications are indicative (subject to change). 1.1.4 1.1.3 Multimedia Supported file formats : JPEG : MP3 : Slideshow (.alb) : USB2.0

USB input Miscellaneous Power supply: - Mains voltage (VAC) - Mains frequency (Hz)

1.1
1.1.1

Technical Specifications
Vision Display type Screen size : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : LCD 32" (82 cm), 16:9 37" (94 cm), 16:9 42" (107 cm), 16:9 47" (120 cm), 16:9 52" (132 cm), 16:9 1366 × 768p (32") 1920 × 1080p (37") 1920 × 1080p (42") 1920 × 1080p (47") 1920 × 1080p (52") 550 176 × 176 PLL NTSC PAL SECAM DVB-T NTSC PAL SECAM Unscrambled digital cable - QAM UHF, VHF, S, Hyper 480i @ 60 Hz 480p @ 60 Hz 576i @ 50 Hz 576p @ 50 Hz 720p @ 50/60 Hz 1080i @ 50/60 Hz 1080p @ 24/25/30/ 50/60 Hz 640 × 480 800 × 600 1024 × 768 1280 × 1024 1360 × 768 1920 × 1080i 1920 × 1080p : 220 - 240 ±10% : 50 / 60

Ambient conditions: - Temperature range (°C)

: +5 to +35

Resolution (H × V pixels)

Light output (cd/m2) Viewing angle (H × V degrees) Tuning system Colour systems

Power consumption (values are indicative) - Normal operation (W) : 132 (32") : 165 (37PFL9632D) : 208 (37PFL9732D) : 232 (42") : 231 (42PFL9900*) : 275 (47PFL9732D) : 293 (47PFL9532D) : 275 (47PFL9632D) : 328 (52") - Standby (W) : < 0.8 Dimensions (W × H × D in cm) : : : : : : : : : : : : : : : : : : 82.9×54.3×12.5 (32") 95×61.2×12.5 (37") 106×67.5×12.5 (42") 112×71.5x12.9 (Aur.) 117×73.6×12.5 (47") 131×82.4×12.5 (52") 17.6 (32PFL9632D) 16.7 (32PFL7862D) 24.7 (37PFL9632D) 25.2 (37PFL9732D) 27.6 (42PFL9632D) 28.7 (42PFL9732D) 26.6 (42PFL7862D) 40.0 (42PFL9900*) 33.5 (47PFL9532D) 33.5 (47PFL9632D) 35.4 (47PFL9732D) 45.4 (52")

Video playback

Cable Tuner bands Supported video formats

Weight (kg)

Supported computer formats (60 Hz) : : : : : : : 1.1.2 Sound Maximum power (WRMS)

: 2×8 : 2 × 12 (42PFL9900*)

Technical Specifications, Connections, and Chassis Overview 1.2 Connections

Q528.1E LA

1.

EN 3

H_16800_105.eps 090507

Figure 1-1 Connection overview for sets with standard SSB (for sets produced until week 0732)

H_16800_141.eps 270707

Figure 1-2 Connection overview for sets with Eco-SSB (produced from week 0732 onwards)

EN 4

1.

Q528.1E LA

Technical Specifications, Connections, and Chassis Overview
16 17 18 19 20 - DDC_SDA - Ground - +5V - HPD - Ground DDC data Gnd Hot Plug Detect Gnd jk H j j H

Note: The following connector colour abbreviations are used (acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow. 1.2.1 Side Connections S-Video (Hosiden): Video Y/C - In 1 - Ground Y Gnd 2 - Ground C Gnd 3 - Video Y 1 VPP / 75 ohm 4 - Video C 0.3 VPP / 75 ohm Cinch: Video CVBS - In, Audio - In Rd - Audio R 0.5 VRMS / 10 kohm Wh - Audio L 0.5 VRMS / 10 kohm Ye - Video CVBS 1 VPP / 75 ohm Headphone (Output) Bk - Headphone 32 - 600 ohm / 10 mW USB2.0

H H j j

Service Connector (UART) 1 - Ground Gnd 2 - UART_TX Transmit 3 - UART_RX Receive Aerial - In - - IEC-type (EU)

H k j

Coax, 75 ohm

D

jq jq jq

EXT3: Cinch: Video YPbPr - In Gn - Video Y 1 VPP / 75 ohm Bu - Video Pb 0.7 VPP / 75 ohm Rd - Video Pr 0.7 VPP / 75 ohm EXT3: Mini Jack: Audio - In Bk - Audio Surround 0.5 VRMS / 10 kohm

jq jq jq

ot ok

EXT 2 & 1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out
1 2 3 4 E_06532_022.eps 300904

20

2

Figure 1-3 USB (type A)

21
1 2 3 4 1.2.2 - +5V - Data (-) - Data (+) - Ground k jk jk H 1 2 3 4 5 6 7 8

E_06532_001.eps 050404

1

Gnd

Figure 1-5 SCART connector - Audio R - Audio R - Audio L - Ground Audio - Ground Blue - Audio L - Video Blue/C-out* - Function Select 0.5 VRMS / 1 kohm 0.5 VRMS / 10 kohm 0.5 VRMS / 1 kohm Gnd Gnd 0.5 VRMS / 10 kohm 0.7 VPP / 75 ohm 0 - 2 V: INT 4.5 - 7 V: EXT 16:9 9.5 - 12 V: EXT 4:3 Gnd 0 - 5 V / 4.7 kohm 0.7 VPP / 75 ohm Gnd Gnd 0.7 VPP / 75 ohm 0 - 0.4 V: INT 1 - 3 V: EXT / 75 ohm Gnd Gnd 1 VPP / 75 ohm 1 VPP / 75 ohm Gnd k j k H H j jk j H jk j H H j j H H k j H

Rear Connections Common Interface 68p - See diagram B07A Cinch: Audio - Out Wh - Audio - L Rd - Audio - R

jk

0.5 VRMS / 10 kohm 0.5 VRMS / 10 kohm

kq kq

Digital Audio Out: Cinch: S/PDIF - Out Bk - Coaxial 0.4 - 0.6VPP / 75 ohm Digital Audio In: Cinch: S/PDIF - In Bk - Coaxial 0.2 - 0.6VPP / 75 ohm HDMI 1, 2 & 3: Digital Video, Digital Audio - In
19 18 1 2
E_06532_017.eps 250505

kq

jq

9 10 11 12 13 14 15 16 17 18 19 20 21

- Ground Green - Easylink P50 - Video Green - n.c. - Ground Red - Ground P50 - Video Red/C - Status/FBL - Ground Video - Ground FBL - Video CVBS - Video CVBS/Y* - Shield

Figure 1-4 HDMI (type A) connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 - D2+ - Shield - D2- D1+ - Shield - D1- D0+ - Shield - D0- CLK+ - Shield - CLK- n.c. - n.c. - DDC_SCL Data channel Gnd Data channel Data channel Gnd Data channel Data channel Gnd Data channel Data channel Gnd Data channel j H j j H j j H j j H j j

* Note: Eco-SSB's come without Y/C on the SCART connector.

DDC clock

Technical Specifications, Connections, and Chassis Overview 1.3 Chassis Overview

Q528.1E LA

1.

EN 5

A

DISPLAY SUPPLY PANEL

SMALL SIGNAL BOARD

B

E J

KEYBOARD CONTROL PANEL

SIDE I/O PANEL

D

IR & LED PANEL
H_16800_137.eps 130707

Figure 1-6 PWB/CBA locations 32" sets

DFI PANEL

AB B

A

DISPLAY SUPPLY PANEL SMALL SIGNAL BOARD

E J

KEYBOARD CONTROL PANEL SIDE I/O PANEL IR & LED PANEL
H_16801_013.eps 250707

D

Figure 1-7 PWB/CBA locations MS7 styling 37, 42 and 47" sets with DFI panel Note: For 47" sets with DFI Panel, for the location of the Display Supply Panel refer to figure "PWB/CBA locations 47" sets without DFI panel".

DISPLAY SUPPLY PANEL

SMALL SIGNAL BOARD

B

E J

KEYBOARD CONTROL PANEL SIDE I/O PANEL IR & LED PANEL
H_16800_106.eps 130707

D

Figure 1-8 PWB/CBA locations 47" sets without DFI panel Note: the AmbiLight Interface Panel (for sets with 3-sided AmbiLight), is located inside the back cover.

EN 6

1.

Q528.1E LA

Technical Specifications, Connections, and Chassis Overview

B A

SMALL SIGNAL BOARD

DFI PANEL

AB AP

DISPLAY SUPPLY PANEL

STANDBY/AUDIO PANEL

E

KEYBOARD CONTROL PANEL SIDE I/O PANEL

D

J

IR & LED PANEL

H_16801_101.eps 230807

Figure 1-9 PWB/CBA locations 42" Aurea styling sets

Safety Instructions, Warnings, and Notes

Q528.1E LA

2.

EN 7

2. Safety Instructions, Warnings, and Notes
Index of this chapter: 2.1 Safety Instructions 2.2 Warnings 2.3 Notes · Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols. Manufactured under license from Dolby Laboratories. "Dolby", "Pro Logic" and the "double-D symbol", are trademarks of Dolby Laboratories.

2.1

Safety Instructions
Safety regulations require the following during a repair: · Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA). · Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard. Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points: · Route the wire trees correctly and fix them with the mounted cable clamps. · Check the insulation of the Mains/AC Power lead for external damage. · Check the strain relief of the Mains/AC Power cord for proper function. · Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply): 1. Unplug the Mains/AC Power cord and connect a wire between the two pins of the Mains/AC Power plug. 2. Set the Mains/AC Power switch to the "on" position (keep the Mains/AC Power cord unplugged!). 3. Measure the resistance value between the pins of the Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M. 4. Switch "off" the set, and remove the wire between the two pins of the Mains/AC Power plug. · Check the cabinet for defects, to prevent touching of any inner parts by the customer.

·

2.3.2

Schematic Notes · All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k). Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ). All capacitor values are given in micro-farads ( = × 10-6), nano-farads (n = × 10-9), or pico-farads (p = × 10-12). Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF). An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values. The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

· · · · ·

2.3.3

BGA (Ball Grid Array) ICs Introduction For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select "Magazine", then go to "Repair downloads". Here you will find Information on how to deal with BGA-ICs. BGA Temperature Profiles For BGA-ICs, you must use the correct temperature-profile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair downloads". For additional questions please contact your local repair help desk.

2.2

Warnings
· All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Be careful during measurements in the high voltage section. Never replace modules or other components while the unit is switched "on". When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.3.4

Lead-free Soldering Due to lead-free technology some rules have to be respected by the workshop during a repair: · Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle. · Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: ­ To reach a solder-tip temperature of at least 400°C. ­ To stabilize the adjusted temperature at the solder-tip. ­ To exchange solder-tips for different applications. · Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch "off" unused equipment or reduce heat. · Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to

· · ·

2.3
2.3.1

Notes
General · Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode (see chapter 5) with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

EN 8

3.

Q528.1E LA

Directions for Use

avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin. 2.3.5 Alternative BOM identification

MODEL

: 32PF9968/10

PROD.NO: AG 1A0617 000001

MADE IN BELGIUM 220-240V ~ 50/60Hz 128W VHF+S+H+UHF

It should be noted that on the European Service website, "Alternative BOM" is referred to as "Design variant". The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number "1" (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a "2" (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number. Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production center (e.g. AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2006 week 17). The 6 last digits contain the serial number.

S
Figure 2-1 Serial number (example) 2.3.6

BJ3.0E LA
E_06532_024.eps 260308

Board Level Repair (BLR) or Component Level Repair (CLR) If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

2.3.7

Practical Service Precautions · It makes sense to avoid exposure to electrical shock. While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard. Always respect voltages. While some may not be dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

·

3. Directions for Use
You can download this information from the following websites: http://www.philips.com/support http://www.p4c.philips.com

Mechanical Instructions

Q528.1E LA

4.

EN 9

4. Mechanical Instructions
Index of this chapter: 4.1 Cable Dressing 4.2 Service Positions 4.3 Assy/Panel Removal MS7 Styling 4.4 Assy/Panel Removal Aurea Styling 4.5 Set Re-assembly Notes: · Figures below can deviate slightly from the actual situation, due to the different set executions. · Follow the disassemble instructions in described order. They apply to the 47PFL9532D/10 (47" with AmbiLight), unless stated otherwise.

4.1

Cable Dressing

H_16800_136.eps 100507

Figure 4-1 Cable dressing 32" sets

EN 10

4.

Q528.1E LA

Mechanical Instructions

H_16801_014.eps 240707

Figure 4-2 Cable dressing 37, 42 and 47" sets with DFI panel

H_16801_100.eps 230807

Figure 4-3 Cable dressing 42" sets with Aurea styling

Mechanical Instructions

Q528.1E LA

4.

EN 11

H_16800_107.eps 090507

Figure 4-4 Cable dressing 47 and 52" sets without DFI panel Note: For 47" sets with DFI Panel, for the connections to the Display Supply Panel refer to figure "Cable dressing 47" sets without DFI panel". 4.2.1 Foam Bars

1

4.2

Service Positions
For easy servicing of this set, there are a few possibilities created: · The buffers from the packaging (see figure "Rear cover"). · Foam bars (created for Service). · Aluminium service stands (created for Service).

1

Required for sets 42"

E_06532_018.eps 171106

Figure 4-5 Foam bars The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. See figure "Foam bars" for details. Sets with a display of 42" and larger, require four foam bars [1]. Ensure that the foam bars are always supporting the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and

EN 12

4.

Q528.1E LA

Mechanical Instructions
Important: For (older) FTV sets without these "mushrooms", it is obligatory to use the provided screws, otherwise it is possible to damage the monitor inside!

alignments. By placing a mirror under the TV, you can monitor the screen. 4.2.2 Aluminium Stands

4.3
4.3.1

Assy/Panel Removal MS7 Styling
Rear Cover Warning: Disconnect the mains power cord before you remove the rear cover. Note: it is not necessary to remove the stand while removing the rear cover. Warning: Most sets have additional covers located in the rear cover. These are meant for disconnecting the flat cables to the AmbiLight units in the rear cover, before the rear cover is lifted from the set. The additional covers are not always located at the same place for all sets, therefore the figures below are only meant as indication. It is mandatory to locate these additional covers first, open them, and unplug connectors behind. Lifting the rear cover without having done this, will result in damaging connectors inside! Refer to next figures for details.

E_06532_039.eps 290507

Figure 4-6 Aluminium stands The MkII aluminium stands with order code 3122 785 90690, can also be used to do measurements, alignments, and duration tests. The stands can be (dis)mounted quick and easy by means of sliding them in/out the "mushrooms". The stands are backwards compatible with the earlier models.

2 2 2 2 2 2 2 2

2

3
2 2

1

2

2 2

1

2 2 2

2 2

2 2

2

2 2

2 2 2 2 2 2 2

2 2 2

H_16800_108.eps 240707

Figure 4-7 Rear Cover Removal 1. Place the TV set upside down on a table top, using the foam bars (see part "Foam Bars"). Caution: do not put pressure on the display, but let the monitor lean on the Front cover! 2. Remove the mushrooms [1]. 3. Remove the screws [2]. 4. Open the covers [3] on the back cover. 5. Unplug connectors [4]. 6. Lift the rear cover from the TV. Make sure that wires and flat coils are not damaged while lifting the rear cover from the set.

4

H_16800_109.eps 090507

Figure 4-8 Cover Removal -1- (not for 32")

Mechanical Instructions
4.3.2

Q528.1E LA

4.

EN 13

Keyboard Control Board Refer to next figures for details. 1. Remove the screws [1] and turn the board upside-down. 2. Lift the clamps [2]. 3. Take the PWB out of its casing. 4. Unplug the connector [3] and remove the board. When defective, replace the whole unit.

4

H_16800_110.eps 090507

Figure 4-9 Cover Removal -2- (not for 32")

1

4

H_16800_115.eps 090507

Figure 4-12 Keyboard Control Board -1-

H_16800_139.eps 100507

Figure 4-10 Cover Removal -1- (32")

2

3

4
H_16800_116.eps 090507

Figure 4-13 Keyboard Control Board -2-

H_16800_138.eps 100507

Figure 4-11 Cover Removal -2- (32")

EN 14
4.3.3

4.

Q528.1E LA

Mechanical Instructions
4.3.5 Display Supply Panel - 47" sets Refer to next figure for details. 1. Remove the fixation screws [1]. 2. Unplug connectors [2]. 3. Take the board out. It hinges on the right side.

IR & LED Board Refer to next figure for details. 1. Release clip [1], lift the board and take it out. 2. Unplug connectors [2]. 3. Lift the board and take it out of the set. When defective, replace the whole unit.

1 1
1

2 2

1
2
H_16800_117.eps 090507

1

Figure 4-14 IR & LED Board 4.3.4 Speakers Warning: The speakers should never be connected or disconnected when the set is playing! This can damage the amplifiers on the SSB. Refer to next figure for details. 1. Unplug connectors [1]. 2. Remove screws [2]. Take the speakers out together with their casing. When defective, replace the whole unit.

1

1

2

2

1 1
H_16800_022.eps 240707

2 1

Figure 4-16 Display Supply Panel - 47" sets

H_16800_118.eps 090507

Figure 4-15 Speakers

Mechanical Instructions
4.3.6 Small Signal Board (SSB) Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB. Refer to next figures or details. 1. Remove the tapping screws [1]. 2. Unplug the connectors [2]. 3. Unplug the LVDS connector [3]. Caution: be careful, as this is a very fragile connector! The SSB can now be taken out of the set, together with the front shield. To remove the shield: · Remove the parker screws [4]. · Remove the tapping screws [5]. · Remove the shield from the SSB. 4.3.7 AmbiLight Unit

Q528.1E LA

4.

EN 15

The AmbiLight Units are located in the back cover. Refer to next figure for details. 1. Remove the screws [1]. 2. Unplug the connectors [2]. 3. Slide the unit sideways and take it out of the backcover.

1

3 1

2

2 1

2 1

1 3
2

2

1

2 1 1 1

1

1

H_16800_119.eps 240707

H_16770_094.eps 240707

Figure 4-17 Small Signal Board -1-

Figure 4-19 AmbiLight Unit When defective, replace the whole unit. 4.3.8 LCD Panel Refer to next figures for details. 1. Take the speakers out as earlier described. 2. Remove the LED/IR panel. 3. Unplug the connector [1]. 4. Remove the Display Supply Panel, as earlier described. 5. Remove the parker screws [2]. 6. Remove the tapping screws [3]. 7. Unplug the LVDS connector [4] from the LCD panel. Important: Be careful, as this is a very fragile connector! 8. Remove the cables out of their bracket [5]. 9. Remove the fixation screw [6] from the side I/O panel. 10. Lift the central sub-frame from the set. 11. Lift the LCD panel from the front cabinet.

4 4 5

5

5

H_16800_120.eps 240707

Figure 4-18 Small Signal Board -2-

EN 16

4.

Q528.1E LA

Mechanical Instructions

2

2 3

5

2

2

2

4

3

3

3

3

3

1

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3 3 2 2

3

3
6

2 2

2

2 2

2

2
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Figure 4-20 LCD Panel

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Figure 4-21 Central Sub-frame

Mechanical Instructions 4.4
4.4.1

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Assy/Panel Removal Aurea Styling
Rear Cover Warning: Disconnect the mains power cord before you remove the rear cover. Note: it is not necessary to remove the stand while removing the rear cover. Refer to next figures for details.

2 2

2

2

2

2

2 2

1
2 2 2 2 2 2 2 2 2

1
2

2 2 2 2 2 2 2 2

H_16801_103.eps 270807

Figure 4-22 Rear Cover Removal 1. Place the TV set upside down on a table top, using the foam bars (see part "Foam Bars"). Caution: do not put pressure on the display, but let the monitor lean on the cabinet! 2. Remove the mushrooms [1]. 3. Remove the screws [2]. 4. Lift the rear cover from the TV. 4.4.2 Side I/O Board Refer to next figure for details. 1. Unplug both connectors [1] and remove the screw [2]. 2. Lift out the whole unit. When defective, replace the whole unit.

2

1

H_16801_104.eps 270807

Figure 4-23 Side I/O Board

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4.4.3

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Mechanical Instructions

Stand Removal Refer to next figures for details. 1. Place the set in the service position. 2. Remove the screws [1] and pull the stand downwards out of its support. 3. Remove the screws [2] and lift out the support.

2

H_16801_106.eps 270807

1

Figure 4-25 Stand removal [1/2] 4.4.4 Ambilight Reflector and Low-range Speaker removal Caution: The speakers should never be connected or disconnected when the set is playing! This can damage the amplifiers on the SSB. Refer to next figure for details. 1. 2. 3. 4. Remove the screws[1]. Lift the whole reflector from the set. Remove the connectors [2] from the low-range speakers. Remove the screws [3] from the low-range speakers and lift them from the sub-frame. When defective, replace the whole unit.

H_16801_105.eps 270807

Figure 4-24 Stand removal [1/2]

1

1

1 1 3 2 3 2

H_16801_107.eps 280807

Figure 4-26 Ambilight Reflector and Low-range Speaker removal

Mechanical Instructions
4.4.5 Ambilight LED Panel Removal The set contains two different Ambilight LED panels. A four LED and a five LED version. Removal is similar for both types. Refer to next figure for details. 1. Unplug the connectors [1]. 2. Remove the screws [2] and [3]. 3. Pull the panel forward and lift them from the sub-frame. When defective, replace the whole unit.

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2

2

1
3 3 3 3 3

2

1
3 3 3 3 3 3

H_16801_108.eps 280807

Figure 4-27 Ambilight LED panel removal

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Mechanical Instructions

Subframe Removal Before the Subframe can be removed, please remove the Ambilight Reflector and Low-range Speaker as described earlier. For replacing the Keyboard Control Board, the IR & LED board, the Tweeters, and the LCD panel, the Subframe and Rim have to be removed first. Refer to next figure for details. 1. Do NOT forget to unplug the LVDS connector [1] from the SSB. Important: Be careful, as this is a very fragile connector! 2. Unplug the connectors[2]. 3. Remove the screws [3] and [4]. 4. Now lift the subframe from the set.

4
3 3 3 3

4
3

3

3

1
3

2 2

3

3 3

4
3

4
3 3 3 3 3

3

H_16801_109.eps 280807

Figure 4-28 Subframe removal

Mechanical Instructions
4.4.7 Rim removal For replacing the Keyboard Control Board, the IR & LED board, the Tweeters and the LCD panel, the Subframe and Rim have to be removed first. Refer to next figure for details. 1. Remove the screws [1]. 2. Lift the rim from the set. 4.4.9

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Keyboard Control Board For replacing the Keyboard Control Board, the Subframe and the Rim have to be removed first. Please refer to the sections Subframe removal and Rim removal. Refer to next figure for details. 1. Remove the screws [1] . 2. Lift the unit from the set in the shown direction. 3. Unplug the connector and remove the board. 4. Lift the clamps [2].

1

2 1

H_16801_112.eps 300807

Figure 4-29 Rim removal 4.4.8 IR & LED Board For replacing the IR & LED Board, the Subframe and the Rim have to be removed first. Please refer to the sections Subframe removal and Rim removal. Refer to next figure for details. 1. Unplug connectors [1]. 2. Remove the screws [2]. 3. Lift the board and take it out of the set. When defective, replace the whole unit.
H_16801_110.eps 300807

Figure 4-31 Keyboard Control Board

1

2
H_16801_111.eps 300807

Figure 4-30 IR & LED Board

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Mechanical Instructions

4.4.10 Tweeters removal Caution: The tweeters should never be connected or disconnected when the set is playing! This can damage the amplifiers on the Audio/Standby Board. For replacing the IR & LED Board, the Subframe and the Rim have to be removed first. Please refer to the sections Subframe removal and Rim removal. Refer to next figure for details. 1. Unplug connector [1]. 2. Remove screws [2]. 3. Take the tweeters out together with their casing. When defective, replace the whole unit.

2

1

H_16801_113.eps 300807

Figure 4-32 Tweeters removal 4.4.11 LCD Panel For replacing the LCD Panel, the Subframe has to be removed first. Please refer to the section Subframe removal. Refer to next figure for details. 1. Lift the LCD panel from the front cabinet. When defective, replace the whole unit.

1

1

1

1

H_16801_114.eps 300807

Figure 4-33 LCD Panel

Mechanical Instructions
4.4.12 Small Signal Board (SSB) Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB. Refer to next figures for details. 1. Unplug the LVDS connector [1]. Caution: be careful, as this is a very fragile connector! 2. Unplug the connectors [2]. 3. Remove the screws [3]. 4. Remove the parker screws [4]. 5. Remove the tapping screws [5]. The SSB can now be taken out of the set.

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4.4.13 Power Supply Unit (PSU) Refer to next figure for details. 1. Unplug the connectors [1]. 2. Remove the screws [2]. The PSU can now be taken out of the set.

2

2

3
1

3
1 2

3
2

2

2

2

3 3

3

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1

2

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Figure 4-34 Small Signal Board removal [1/2]

2 2

1

4 4 5

5

5
Figure 4-36 PSU panel removal

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Figure 4-35 Small Signal Board removal [2/2]

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4.4.15 Audio and Ambilight supply panel Refer to next figures for details. 1. Unplug the connectors [1]. 2. Remove the screws [2]. The Audio and Ambilight supply panel can now be taken out of the set.

4.4.14 Dynamic Frame Insertion panel (DFI) Refer to next figures for details. 1. Unplug the LVDS connectors [1]. Caution: be careful, as these are very fragile connectors! 2. Unplug the other connectors [2]. 3. Remove the screws [3]. The DFI panel can now be taken out of the set.

2 3 2

2

3
2 1

2

1

3 2

2

3
1

2 3 3
H_16801_128.eps 310807

2

2
H_16801_129.eps 310807

Figure 4-38 Audio and Ambilight supply panel removal Figure 4-37 DFI panel removal

4.5

Set Re-assembly
To re-assemble the whole set, execute all processes in reverse order. Notes: · While re-assembling, make sure that all cables are placed and connected in their original position. See figure "Cable dressing". · Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.

Service Modes, Error Codes, and Fault Finding

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5. Service Modes, Error Codes, and Fault Finding
Index of this chapter: 5.1 Test Points 5.2 Service Modes 5.3 Stepwise Start-up 5.4 Service Tools 5.5 Error Codes 5.6 The Blinking LED Procedure 5.7 Protections 5.8 Fault Finding and Repair Tips 5.9 Software Upgrading ­ ­ ­ Picture mute (blue mute or black mute). Automatic volume levelling (AVL). Skip/blank of non-favourite pre-sets.

5.1

Test Points
As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective. Perform measurements under the following conditions: · Service Default Mode. · Video: Colour bar signal. · Audio: 3 kHz left, 1 kHz right.

How to Activate SDM For this chassis there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according table "SDM Default Settings". · Analogue SDM: use the standard RC-transmitter and key in the code "062596", directly followed by the "MENU" button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the "MENU" button again. · Digital SDM: use the standard RC-transmitter and key in the code "062593", directly followed by the "MENU" button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the "MENU" button again. · Analogue SDM can also be activated by shorting for a moment the two solder pads [1] (see figure "Service mode pads") on the SSB, with the indication "SDM". Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor.

5.2

Service Modes
Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer. This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also paragraph "ComPair").

1 2

5.2.1

Service Default Mode (SDM) Purpose · To create a pre-defined setting, to get the same measurement results as given in this manual. · To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See paragraph "Stepwise Start Up". · To override SW protections detected by MIPS. See also paragraph "Error codes". · To start the blinking LED procedure (not valid for protections detected by standby software). Specifications Table 5-1 SDM default settings Default system PAL B/G 5.2.2 Service Alignment Mode (SAM) Purpose · To perform (software) alignments. · To change option settings. · To easily identify the used software version. · To view operation hours. · To display (or clear) the error code buffer.

H_16770_100.eps 130707

Figure 5-1 Service mode pads After activating this mode, "SDM" will appear in the upper right corner of the screen (if you have picture). How to Navigate When you press the "MENU" button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background). How to Exit SDM Use one of the following methods: · Switch the set to STAND-BY via the RC-transmitter. · Via a standard customer RC-transmitter: key in "00"sequence.

Region Europe, AP(PAL/Multi) Europe, AP DVB-T

Freq. (MHz) 475.25

DVB-T 546.00 PID Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07

· · ·

All picture settings at 50% (brightness, colour, contrast). All sound settings at 50%, except volume at 25%. All service-unfriendly modes (if present) are disabled, like: ­ (Sleep) timer. ­ Child/parental lock.

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Service Modes, Error Codes, and Fault Finding
empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

How to Activate SAM Via a standard RC transmitter: key in the code "062596" directly followed by the "INFO" button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC. Contents of SAM: · Hardware Info. ­ A. SW Version. Displays the software version of the main software (example: Q581E-1.2.3.4 = AAAAB_X.Y.W.Z). · AAAA= the chassis name. · B= the region: A= AP, E= EU, L= LatAm, U = US. For AP sets it is possible that the Europe software version is used. · X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number). ­ B. SBY PROC Version. Displays the software version of the stand-by processor. ­ C. Production Code. Displays the production code of the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this. · Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "on/off", 0.5 hours is added to this number. · Errors (followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph "Error Codes"). · Reset Error Buffer. When you press "cursor right" (or the "OK button) and then the "OK" button, the error buffer is reset. · Alignments. This will activate the "ALIGNMENTS" submenu. · Dealer Options. Extra features for the dealers. · Options. Extra features for Service. For more info regarding option codes, see chapter 8 "Alignments". Note that if you change the option code numbers, you have to confirm your changes with the "OK" button before you store the options. Otherwise you will loose your changes. · Initialize NVM. The moment the processor recognizes a corrupted NVM, the "initialize NVM" line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): ­ Save the content of the NVM via ComPair for development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this). ­ Initialize the NVM. Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture anymore because your display code is not correct. So, before you can initialize your NVM via the SAM, you need to have a picture and therefore you need the correct display option. Refer to chapter 8 for details. To adapt this option, you can use ComPair (the correct HEX values for the options can be found in chapter 8 "Alignments") or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code "062598" directly followed by the "MENU" button and "XXX", where XXX is the 3 digit decimal display code (see table "Option code overview" in chapter 8 "Alignments", or sticker on the side/bottom of the cabinet). Make sure to key in all three digits, also the leading zero's. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or

Display Option Code

39mm

PHILIPS
27mm

040

MODEL: 32PF9968/10
PROD.SERIAL NO: AG 1A0620 000001

(CTN Sticker)

E_06532_038.eps 240108

Figure 5-2 Location of Display Option Code sticker Restore the correct Lava/Lounge mode (only for Aurea): These settings are done automatically when the NVM is initialized (and loaded with default values). · Store. All options and alignments are stored when pressing "cursor right" (or the "OK" button) and then the "OK"-button. · SW Maintenance. ­ SW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info. ­ HW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info. · Test settings. For development purposes only. · Upload to USB. To upload several settings from the TV to a USB stick, which is connected to the Side I/O. The items are "Channel list", "Personal settings", "Option codes", "Display-related alignments" and "History list". First you have to create a directory "repair" in the root of the USB stick.To upload the settings you have to select each item separately, press "cursor right" (or the "OK button), confirm with "OK" and wait until "Done" appears. In case the download to the USB stick was not successful "Failure" will appear. In this case, check if the USB stick is connected properly and if the directory "repair" is present in the root of the USB stick. Now the settings are stored onto your USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is running and if you have a picture. This method is created to be able to save the customer's TV settings and to store them into another SSB. · Download from USB. To download several settings from the USB stick to the TV. Same way of working as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary. Note: The "History list item" can not be downloaded from USB to the TV. This is a "read-only" item. In case of specific problems, the development department can ask for this info. How to Navigate · In SAM, you can select the menu items with the "CURSOR UP/DOWN" key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the "CURSOR UP/DOWN" key to display the next/previous menu items. · With the "CURSOR LEFT/RIGHT" keys, it is possible to: ­ (De) activate the selected menu item. ­ (De) activate the selected sub menu. · With the "OK" key, it is possible to activate the selected action.

Service Modes, Error Codes, and Fault Finding
How to Exit SAM Use one of the following methods: · Press the "MENU" button on the RC-transmitter. · Switch the set to STAND-BY via the RC-transmitter. 5.2.3 Customer Service Mode (CSM) Purpose When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible. When in this chassis CSM is activated, a colour bar test pattern will be visible for 5 seconds. This test pattern is generated by the Pacific3. So if you see this test pattern you can determine that the back end video chain (Pacific3, LVDS, and display) of the SSB is working. In case of a set with DFI panel, an extra test picture is generated. So you will see the Pacific3 test picture for 3 seconds and then the DFI EPLD test picture for another 3 seconds. With this extra test picture you can determine if the DFI board is working properly. Also new in this chassis: when you activate CSM and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of your USB stick. This info can be handy if you do not have picture. Another new item in this chassis is when CSM is activated, the complete error-buffer content will be shown via the blinking LED procedure. How to Activate CSM Key in the code "123654" via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen! How to Navigate By means of the "CURSOR-DOWN/UP" knob on the RCtransmitter, you can navigate through the menus. Contents of CSM · Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee in a possibility to do this. · Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a in possibility to do this. · Code 1. Gives the last five errors of the error buffer. As soon as the built-in diagnose software has detected an error, the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph "Error Codes" for a description. · Code 2. Gives the first five errors of the error buffer. See also paragraph "Error Codes" for a description. · Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode). · Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode). · 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee in a possibility to do this. This ·

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· ·

·

·

·

· ·

·

·

·

·

·

·

· ·

· · ·

·

identification number consists of 14 characters and is built up as follows: - Seven last characters of the 12NC of the SSB itself. - the serial number of the SSB, which consists of seven digits. Both can be found on a sticker on the PWB of the SSB itself. The format of the identification number is then as follows: (total fourteen characters). Installed date. Indicates the date of the first installation of the TV. This date is acquired via time extraction. Digital Natural Motion. Gives the status of the Digital Natural Motion setting as set by the customer. Remark: a customer can choose between "OFF", "MINIMUM" and "MAXIMUM", but in CSM this item will only show "OFF" or "ON" ("ON" in case the customer has choosen "MINIMUM" or "MAXIMUM") Pixel Plus. Gives the last status of the Perfect Pixel HD setting, as set by the customer. Possible values are "ON" and "OFF". See DFU on how to change this item. DNR. Gives the last status of the Noise reduction setting, as set by the customer. Possible values are "OFF", "MINIMUM", "MEDIUM" and "MAXIMUM". See DFU on how to change this item. Noise Figure. Gives an indication of the signal quality for the selected transmitter. Possible values are "BAD", "AVERAGE", "GOOD" and "DIGITAL". In case of a digital channel, this item will never indicate: "BAD", "GOOD" or "AVERAGE" but only displays "DIGITAL". 12NC Display. Shows the 12NC of the display. Headphone Volume. Gives the last status of the headphone volume, as set by the customer. The value can vary from 0 (volume is minimum) to 100 (volume is maximum). See DFU on how to change this item. Surround Mode. Indicates the by the customer selected sound mode (or automatically chosen mode). Possible values are "STEREO" and "VIRTUAL DOLBY SURROUND". It can also have been selected automatically by signalling bits (internal software). See DFU on how to change this item. AVL. Indicates the last status of AVL (Automatic Volume Level) as set by the customer: See DFU on how to change this item. Delta Volume. Indicates the last status of the delta volume for the selected preset as set by the customer: from "-12" to "+12". See DFU on how to change this item. Volume. Indicates the last status of the volume for the selected preset as set by the customer: from "0" to "100". See DFU on how to change this item. Balance. Indicates the last status of the balance for the selected preset as set by the customer: from "-10" to "+10". See DFU on how to change this item. Preset Lock. Indicates if the selected preset has a child lock: "LOCKED" or "UNLOCKED". See DFU on how to change this item. Lock after. Indicates at what time the channel lock is set: "OFF" or e.g. "18:45" (lock time). See DFU on how to change this item. Parental rating lock. Indicates the "Parental rating" as set by the customer. See DFU on how to change this item. Parental rating status. Indicates the "Parental rating" as transmitted by the broadcaster (if applicable). If the parental rating status is indicating a higher age then the parental rating lock as set by the customer, you will need to enter the child lock code. TV ratings lock. Only applicable for US. Movie ratings lock. Only applicable for US. On timer. Indicates if the "On timer" is set "ON" or "OFF" and when it is set to "ON", also start time, start day and program number is displayed. See DFU on how to change this item. Location. Gives the last status of the location setting as set via the installation menu. Possible values are "SHOP" and "HOME". If the location is set to "SHOP", several settings are fixed. So for a customer location must be set

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Service Modes, Error Codes, and Fault Finding

·

· ·

·

· ·

·

·

·

· · · · · · · · ·

to "HOME". Can be changed via the installation menu (see also DFU). HDMI key validity. Indicates if the HDMI keys (or HDCP keys) are valid or not. In case these keys are not valid and the customer wants to make use of the HDMI functionality, the SSB has to be replaced. Tuner frequency. Indicates the frequency the transmitter is tuned to. TV System. Gives information about the video system of the selected transmitter. In case a DVBT signal is received this item will also show ATSC. ­ BG: PAL BG signal received ­ DK: PAL DK signal received ­ L/La: SECAM L/La signal received ­ I: PAL I signal received ­ M: NTSC M signal received ­ ATSC: ATSC signal received ­ DVB: DVBT signal received 12NC one zip SW. Displays the 12NC number of the onezip file as it is used for programming software in production. In this one-zip file all below software versions can be found. Initial main SW. Displays the main software version which was initially loaded by the factory. Current main SW. Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: Q581E_1.2.3.4. Flash utils SW. Displays the software version of the software which contains all necessary components of the download application. To program this software, EJTAG tooling is needed. Example: Q581E_1.2.3.4. Standby SW. Displays the built-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB (see chapter Software upgrade). Example: STDBY_3.0.1.2. MOP SW. Only applicable for US. At the time of release of this manual, there was still a problem with this item, and some rubbisch was displayed. Ignore this. Pacific 3 Flash SW. Displays the Pacific 3 software version. NVM version. Displays the NVM version as programmed by factory. Display parameters. for development purposes only. Private PQ parameters. for development purposes only. Public PQ parameters. for development purposes only. Ambilight parameters. for development purposes only. Acoustics parameters. for development purposes only. DFI software (if applicable). Displays the DFI EPLD software. DFI ambilight software (if applicable). Displays the DFI ambilight EPLD software.

How to Exit CSM Press "MENU" on the RC-transmitter.

Service Modes, Error Codes, and Fault Finding 5.3 Stepwise Start-up
There are two possible situations: one for protections detected by the stand-by software and one for protections detected by the main software. When the TV is in a protection state due to an error detected by stand-by software (and thus blinking an error) and SDM is activated via short-circuiting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know is, that if e.g. the 3V3 detection fails (and thus error 8 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted). Caution: in case the start up in this mode with a faulty FET 7U01 is done, you can destroy all IC's supplied by the +3V3,

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due to overvoltage. It is recommended to measure first the FET 7U01 on short-circuit before activating SDM via the service pads. When the TV is in protection state due to an error detected by main software (MIPS protection) and SDM is activated via short-cutting the service pads on the SSB, the TV starts up and ignores the error. In this chassis, only error "63" (power-ok) is a MIPS protection and already displays the failure via blinking LED.

The abbreviations "SP" and "MP" in the figures stand for: · SP: protection or error detected by the Stand-by Processor. · MP: protection or error detected by the MIPS Main Processor.

Off

Mains off

Mains on

- WakeUp requested - Acquisition needed - No data Acquisition required - tact SW pushed - last status is hibernate after mains ON

WakeUp requested

St by
- Tact switch Pushed - last status is hibernate after mains ON

Semi St by

Active
- St by requested - tact SW pushed

Tact switch pushed

WakeUp requested (SDM) GoToProtection

Hibernate
GoToProtection

On
In US region, hibernate state and tact switch are not available. Here the local keyboard tact switch acts as standby button.

Protection

H_16770_116.eps 270307

Figure 5-3 Transition diagram

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Service Modes, Error Codes, and Fault Finding

Off/Stby to Semi Off
Mains is applied

Stand by or Protection

action holder: MIPS action holder: St-by autonomous action

Standby Supply starts running. All standby supply voltages become available .

st-by µP resets

All I/O lines have a High default state: - Switch PNX85xx in reset (active LOW). - Keep the Audio-reset high. - NVM power line is high, no NVM communication possible.

If the protection state was left by short circuiting the SDM pins, detection of a protection condition during startup will stall the startup. Protection conditions in a playing set will be ignored. The protection mode will not be entered.

Initialise I/O pins of the st-by µP, start keyboard scanning, RC detection. Wake up reasons are off.

- Switch Audio-Reset high. It is low in the standby mode if the standby mode lasted longer than 10s.

PDPGO line is high (either HW wise in a non FHP set or because of the stby µP reset in an FHP set) which will start the FHP PDP.

Switch ON Platform and display supply by switching LOW the POD-MODE and the ON-MODE I/O lines.

Display supply is switched on through the ON-mode I/O line

The availability of the supplies is checked through detect signals going to the st-by µP. These signals are available for +12V and +5V (combined as AND function, called detect-5V-12V) and for +1V2 and +3V3 (combined as AND function, called detect-1V2-2V5-3V). A low to high transition of the signals should occur within a certain time after toggling the standby line. If an observer is detected before the time-out elapses, of course, the process should continue in order to minimize start up time.

+5V, and +12V are switched on

Wait 50ms and then start polling the detect5V-12V every 40ms.

detect-5V-12V received within 2900 ms after POD-mode I/O line toggle?

No

"5V 12V supply" error

Yes activate +5V/+12V supply detection algorithm. See CHS protections.

SP

Enable the +1V2 supply (ENABLE-1V2)

Wait 100ms

50ms is used in the Jaguar platform. 100ms is recommended by the PNX85xx spec. No separate enable is present for the +1V8 supply in the TV520. Only one detect line is present in the TV520: it detects +1V2 and +3V3

Enable the supply for +1.8V and +3.3V (ENABLE-3V3)

Start polling the detect-1V2-2V5-3V3 every 40ms

Detection received within 250 ms after enable-3V3 toggle?

No

1V2 2V5 3V3 DCDC error

Yes Activate supply detection algorithms for DCDC outputs

SP

Wait 20ms

SUPPLY-FAULT I/O line is High?

No

Supply fault error

The supply fault line is an OR function of DCDC, DCDC5050 and POD/CI supply switch.

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Figure 5-4 "Off" to "Semi Stand-by" flowchart (part 1)

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SUPPLY-FAULT I/O line is High?

No

Supply fault error

The supply fault line is an OR function of DCDC, DCDC5050 and POD/CI supply switch.

Yes No Enable the supply fault detection algorithm

SP
This will allow access to NVM and NAND FLASH and can not be done earlier because the FLASH needs to be in Write Protect as long as the supplies are not available.

Set I²C slave address of Standby µP to (A0h)

Switch LOW the RESET-NVM_WP-NANDFLASH line. Add a 2ms delay before trying to address the NVM to allow correct NVM initialization.

Detect EJTAG debug probe (pulling pin of the probe interface to ground by inserting EJTAG probe)

An EJTAG probe (e.g. WindPower ICE probe) can be connected for Linux Kernel debugging purposes.

EJTAG probe connected ?

Yes

No

No

No

Cold boot?

Yes Release AVC system reset Feed initializing boot script disable alive mechanism

Release AVC system reset Feed warm boot script

Release AVC system reset Feed cold boot script

Boot process of the PNX5050 also starts at this point. For full details, see PNX5050 System Design document of Peter Deckmyn.

No

Bootscript ready in 1250 ms?

Yes Set I²C slave address of Standby µP to (60h)

RPC start (comm. protocol)

No

Flash to Ram image transfer succeeded within 30s? Yes

Code = 5

Switch AVC PNX85xx in reset (active low)

Code = 53

No

SW initialization succeeded within 20s? Yes

Wait 10ms

Enable Alive check mechanism Switch the NVM reset line HIGH. MIPS reads the wake up reason from standby µP. Wait until AVC starts to communicate

Disable all supply related protections and switch off the +2V5, +3V3 DC/DC converter.

In case of an LCD set, check the Power-OK display line Wait 5ms

switch off the remaining DC/DC converters

Power-ok display high ?

No

Log power-ok error and enter protection

3-th try?

Switch POD-MODE and ON-MODE I/O line high.

Yes Reset the Pacific by pulling LOW the Pacific hardware reset line during 100ms. No

MP

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Figure 5-5 "Off" to "Semi Stand-by" flowchart (part 2)

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switch off the remaining DC/DC converters

Power-ok display high ?

No

Log power-ok error and enter protection

3-th try?

Switch POD-MODE and ON-MODE I/O line high.

Yes Reset the Pacific by pulling LOW the Pacific hardware reset line during 100ms. No

MP

Yes Blink Code as error code Release Pacific reset and wait 200ms

Ping the Pacific through I²C

SP
Pacific acknowledges ? No Third Pacific boot retry?

Yes Init Pacific according use case : - lvds or CMOS input and output - panel config... to be discussed with Stefan / SW if we will put this here or in the display excel overview of Stefan or in .....

Yes

Log Pacific error

Enable the Pacific output by sending the PanelConfig.PanelOn to the Pacific in case of a DFI set

- Channeldecoder type TDA10060 cannot be reloaded without reset of the channeldecoder. - Channeldecoder type TDA10048 can be reloaded without reset.

Start 4 seconds preheating timer in case of an LPL scanning backlight LCD set .

This is needed here because the Pacific has to deliver an output clock towards the DFI. Otherwise the DFI cannot deliver ambilight functionality in the lampadaire mode. The presence of the DFI can be determined via the display option.

Initialize audio according FMS information:

No

Channel decoder TDA 10048?

Yes

Download firmware into the channel decoder

No Downloaded successfully ?

Third try?

No

Yes

Yes initialize tuner , Master IF and channel decoder according FMS information

Log channel decoder error

Initialize source selection according FMS and CHS information

Wait until Cpipe delivers a stable output clock

Reset EPLD

Wait 100ms

Reset Pacific clock

EPLD and Pacific should be reset when a stable input clock become s available at their input.

Initialize video processing IC 's according FMS information: - PNX5050 in /82 - scaler EPLD

initialize AutoTV by triggering CHS AutoTV Init interface See appropriate CHS documents for further details .

Initialize Pacific or EPLD related Ambilight settings (if applicable)

Initialize Ambilight with Lights off .

Do not enter semi- standby state in case of an LPL scanning backlight LCD set before 4s preheating timer has elapsed.

Semi-Standby
Figure 5-6 "Off" to "Semi Stand-by" flowchart (part 3)

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action holder: AVC action holder: St-by autonomous action

Semi Standby
Wait until previous on-state is left more than 2 seconds ago. (to prevent LCD display problems)

Assert RGB video blanking and audio mute

Rewrite Pacific register 0x03 (output format) : this command is sometimes not processed properly by the Pacific at initialisation time , resending it here solves the issue.

Switch on the display by sending the PanelConfig.PanelOn (I²C) command to the Pacific

Initialize audio and video processing IC's and functions according needed use case.

wait 250ms (min. = 200ms)

Switch off the dimming backlight feature and make sure PWM output is set to 100%

Switch on LCD backlight

The higher level requirement is that audio and video should be demuted without transient effects and that the audio should be demuted maximum 1s before or at the same time as the unblanking of the video.

Wait until valid and stable audio and video , corresponding to the requested output is delivered by the AVC AND the backlight PWM has been on for 1second.

Switch Audio-Reset low and wait 5ms

Release audio mute and wait 100ms before any other audio handling is done (e.g. volume change)

Restore dimming backlight feature, PWM output and unblank the video.

Active
Figure 5-7 "Semi Stand-by" to "Active" flowchart non DFI

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action holder: AVC action holder: St-by autonomous action

Semi Standby
Wait until previous on-state is left more than 2 seconds ago. (to prevent LCD display problems)

Assert RGB video blanking and audio mute

Setting the display related timings of the DFI is not needed: The display related timings are hardcoded in the DFI

Rewrite Pacific register 0x03 (output format) with TcuUpdate: this command is sometimes not processed properly by the Pacific at initialisation time , resending it here solves the issue.

Switch on the display panel and the lvds via the OutputEnable DFI command Initialize audio and video processing IC's and functions according needed use case.

wait 250ms (min. = 200ms)

Switch off the dimming backlight feature and make sure PWM output is set to 100%

Switch on LCD backlight

The higher level requirement is that audio and video should be demuted without transient effects and that the audio should be demuted maximum 1s before or at the same time as the unblanking of the video.

Wait until valid and stable audio and video , corresponding