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HP Color LaserJet 2820/2830/2840
User Guide
HP Color LaserJet 2820/2830/2840 all-in-one
User Guide
Copyright and License © 2004 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number Q3948-90901 Edition 1, 12/2004
FCC Requirements (United States) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment uses the following USOC jacks: RJ11C. An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or
premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the "Guidelines for Proper use of the ENERGY STAR® Name and International Logo."
Service and support
Web services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP device software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2800series. (The site is in English.) Web-based troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com. Telephone support Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj2800_software. (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the device. HP direct ordering for accessories or supplies Order supplies from the following websites: United States: http://www.hp.com/sbso/product/supplies Canada: http://www.hp.ca/catalog/supplies Europe: http://www.hp.com/go/supplies Asia-Pacific: http://www.hp.com/paper/ See the flyer that came in the box with the device, or see http://welcome.hp.com/country/us/ en/wwcontact.html For more information, see Accessories and ordering information. To order supplies or accessories over the telephone, call the following numbers: United States: 800-538-8787 Canada: 800-387-3154 To find the phone numbers for other countries/regions, see the flyer that came in the box with the device. Customer self-repair HP's customer self-repair programs offer our North American customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience.
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HP service information To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United States) or 800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide. For service for your HP product in other countries/regions, call the customer support number for your country/region. See the flyer that came in the box with the device. HP service agreements Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Out-of-Warranty Service: 800-633-3600. Extended Service: Call 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Or, go to the HP Care PackTM Services Web site at http://www.hpexpress-services.com/10467a. HP Toolbox To check the device status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the device is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See Managing the device and maintenance. HP Toolbox is not supported for Macintosh operating systems. Software help The HP Scanning software included with the HP Color LaserJet 2820/2830/2840 all-in-one contains online Help, which provides instructions for operating the software with this device.
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Table of contents
1 Device basics
Quick access to device information ..........................................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Device configurations ................................................................................................................ 4 HP Color LaserJet 2820 all-in-one .....................................................................................4 HP Color LaserJet 2830 all-in-one .....................................................................................4 HP Color LaserJet 2840 all-in-one .....................................................................................5 Device features .........................................................................................................................6 Device parts ..............................................................................................................................9 Front view ...........................................................................................................................9 Back view ............................................................................................................................9 Interface ports ...................................................................................................................10 Control panel ....................................................................................................................11
2 Software
Printer drivers .......................................................................................................................... 4 1 Software and supported operating systems .....................................................................14 Software tips ..................................................................................................................... 5 1 Software for Windows .......................................................................................................16 Software for Macintosh ..................................................................................................... 7 1 HP Toolbox ....................................................................................................................... 7 1 Embedded Web server (EWS) .........................................................................................18 Software installation .........................................................................................................18 Uninstalling the printing software ............................................................................................20 Using Add or Remove Programs to uninstall ...................................................................20 Uninstalling software for Macintosh ..................................................................................20
3 Media specifications
General guidelines ..................................................................................................................22 Supported media weights and sizes .......................................................................................23 Printing and storage environment ...........................................................................................25
4 Using the device
Loading trays ...........................................................................................................................28 Loading tray 1 ................................................................................................................... 8 2 Loading optional tray 2 .....................................................................................................29 Loading documents to scan ..............................................................................................30 Using the device control panel ................................................................................................ 2 3 Changing the device control-panel display language ......................................................32 Changing the default media size ......................................................................................32 Using the device volume controls .....................................................................................33
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5 Printing
Printing from Windows ............................................................................................................38 To print from Windows ......................................................................................................38 Printing from the Macintosh OS ..............................................................................................39 To print from the Macintosh OS .......................................................................................39 Printer drivers .......................................................................................................................... 0 4 Using the PCL printer-driver Help (Windows only) ...........................................................40 Selecting a source ............................................................................................................40 Selecting a type or size ....................................................................................................40 Printing in grayscale .........................................................................................................41 Creating and using watermarks ........................................................................................41 Printing multiple pages on one sheet of paper (N-up printing) .........................................41 Creating and using Quick Sets .........................................................................................41 Reducing or enlarging (Fit to Page) .................................................................................42 Maximizing print speed for letter-size paper ...........................................................................43 Selecting an output location .................................................................................................... 4 4 Setting a custom paper size ....................................................................................................45 Printing on special media ........................................................................................................ 6 4 Glossy paper .....................................................................................................................46 Colored paper ................................................................................................................... 6 4 Preprinted forms and letterhead .......................................................................................46 Envelopes ......................................................................................................................... 7 4 Heavy paper .....................................................................................................................47 HP LaserJet Tough paper ................................................................................................48 Labels ...............................................................................................................................48 Transparencies ................................................................................................................. 8 4 Printing on different paper for the first page ...........................................................................49 Printing on both sides (duplexing manually) ...........................................................................50 To duplex manually ..........................................................................................................50 Printing booklets ......................................................................................................................51 To print booklets ...............................................................................................................51 Canceling a print job ...............................................................................................................53
6 Printing with color
Changing the color settings ....................................................................................................56 Using color ..............................................................................................................................57 Media selection .................................................................................................................57 HP ImageREt 2400 ...........................................................................................................57 Managing color options ........................................................................................................... 8 5 Print in Grayscale .............................................................................................................58 Automatic versus Manual color adjustment .....................................................................58 Manual color options ........................................................................................................58 Matching colors ....................................................................................................................... 0 6
7 Copy
Starting a copy job ..................................................................................................................62 Canceling a copy job ............................................................................................................... 3 6 Adjusting the copy quality .......................................................................................................64 To adjust the copy quality for the current job ...................................................................64 To adjust the default copy quality .....................................................................................64 Adjusting the lighter/darker (contrast) setting .........................................................................65 To adjust the lighter/darker setting for the current job ......................................................65 To adjust the default lighter/darker setting .......................................................................65 Reducing or enlarging copies .................................................................................................66
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To reduce or enlarge copies for the current job ...............................................................67 To change the default copy size .......................................................................................68 Changing the copy-collation setting ........................................................................................69 To change the default copy-collation setting ....................................................................69 Changing the number of copies ..............................................................................................70 To change the number of copies for the current job ........................................................70 To change the default number of copies ..........................................................................70 Copying photos, two-sided originals, or books .......................................................................71 To copy a photo ................................................................................................................ 1 7 To copy a multiple-page stack of two-sided originals .......................................................71 To copy a book .................................................................................................................72
8 Fax
Specifying the fax settings ......................................................................................................75 To enter text from the control panel .................................................................................75 To set the time and date ................................................................................................... 6 7 To set the fax header ........................................................................................................76 Sending faxes ..........................................................................................................................77 To adjust the resolution for the current fax job .................................................................77 To send a fax to one recipient ..........................................................................................77 To send a fax to multiple recipients ..................................................................................78 To send a fax by using a group-dial entry ........................................................................78 To send a fax to a group manually (ad hoc faxing) ..........................................................79 Using manual dial ....................................................................................................................80 To use manual dial with the automatic document feeder (ADF) ......................................80 To use manual dial with the flatbed scanner ....................................................................80 Redialing manually .................................................................................................................. 1 8 To redial manually ............................................................................................................81 Canceling a fax job ..................................................................................................................82 To cancel the current fax job ............................................................................................82 To cancel a fax job by using the Fax Job Status ..............................................................82 Sending faxes by using the software ......................................................................................83 To send a fax from the software (Windows 2000 or XP) .................................................83 To send a fax from the software (Mac OS 10.2 or 10.3) ..................................................83 To send a fax from a third-party application, such as Microsoft Word (all operating systems) ........................................................................................................84 Receiving faxes ....................................................................................................................... 5 8 To receive faxes when you hear fax tones .......................................................................85 Sending a fax by dialing from a telephone ..............................................................................86 To send a fax by dialing from a telephone .......................................................................86 Changing the default light/dark (contrast) setting ...................................................................87 To change the default light/dark (contrast) setting ...........................................................87 Changing the default resolution setting ..................................................................................88 To change the default resolution setting ..........................................................................88 Changing the default glass-size setting ..................................................................................89 To change the default glass-size setting ..........................................................................89 Selecting tone-dialing or pulse-dialing mode ..........................................................................90 To select tone-dialing or pulse-dialing ..............................................................................90 Changing the redial settings ...................................................................................................91 To change the redial-on-busy option ................................................................................91 To change the redial-on-no-answer option ......................................................................91 To change the redial-on-communication-error option ......................................................91 Receiving faxes to your computer ...........................................................................................92 To turn off the receive-to-PC setting from the control panel ............................................92 Setting the answer mode ........................................................................................................93
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To set the answer mode ...................................................................................................93 Changing ring patterns for call answering ..............................................................................94 To change ring patterns for call answering ......................................................................94 Changing the rings-to-answer setting .....................................................................................95 Using the rings-to-answer setting .....................................................................................95 To set the number of rings-to-answer ..............................................................................95 Changing autoreduction settings for incoming faxes ..............................................................96 To change autoreduction for incoming faxes ...................................................................96 Blocking or unblocking fax numbers .......................................................................................97 To block or unblock a fax number ....................................................................................97 About speed-dial entries, one-touch keys, and group-dial entries .........................................98 To program speed-dial entries and one-touch keys .........................................................98 To delete speed-dial entries and one-touch keys ............................................................99 To program speed-dial entries or one-touch keys quickly ...............................................99 To manage group-dial entries ..........................................................................................99 Using dialing characters ........................................................................................................102 To insert a pause ............................................................................................................ 02 1 Inserting a dial prefix ............................................................................................................. 03 1 To set the dial prefix .......................................................................................................103 Sending a delayed fax ...........................................................................................................104 To send a delayed fax ....................................................................................................104 Changing the detect-dial-tone setting ...................................................................................105 To change the detect-dial-tone setting ...........................................................................105 Using billing codes ................................................................................................................106 To change the billing-code setting ..................................................................................106 To use billing codes ........................................................................................................ 06 1 Reprinting a fax ..................................................................................................................... 07 1 To reprint a fax ................................................................................................................107 To change the fax reprint settings ..................................................................................107 Deleting faxes from memory .................................................................................................108 To delete faxes from memory .........................................................................................108 Using fax forwarding .............................................................................................................109 To use fax forwarding .....................................................................................................109 Making an extension telephone available to receive faxes ..................................................110 To make an extension telephone available to receive faxes .........................................110 Using fax polling .................................................................................................................... 11 1 To poll (request a fax from) another fax machine ..........................................................111 Changing the silence-detect mode .......................................................................................112 To change the silence-detect mode ...............................................................................112 Creating stamp-received faxes .............................................................................................113 To make stamp-received faxes available .......................................................................113 Setting the fax-error-correction mode ...................................................................................114 To change the error-correction setting ...........................................................................114 Changing the V.34 setting .....................................................................................................115 To change the V.34 setting .............................................................................................115
9 Scan
Understanding scanning methods ........................................................................................118 Scanning from the device control panel (Windows) .............................................................119 Programming the device Scan to button ........................................................................119 Scanning to e-mail .......................................................................................................... 19 1 Scanning to a folder ........................................................................................................119 Canceling a scan job .............................................................................................................121 Scanning by using HP Director (Windows) ...........................................................................122 To view HP Director ........................................................................................................122
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Scanning from the device and HP Director (Macintosh) .......................................................123 Scanning to e-mail .......................................................................................................... 23 1 Scanning to a file ............................................................................................................124 Scanning to a software program ....................................................................................124 Using page-by-page scanning ........................................................................................125 Scanning by using TWAIN-compliant and WIA-compliant software .....................................126 Using TWAIN-compliant and WIA-compliant software ...................................................126 Scanning a photo or a book ..................................................................................................127 Scanning a photo ............................................................................................................127 Scanning a book ............................................................................................................. 27 1 Scanning by using optical character recognition (OCR) software ........................................129 Readiris ...........................................................................................................................129 Scanner resolution and color ................................................................................................130 Resolution and color guidelines .....................................................................................130 Color ...............................................................................................................................131
10 Photo
Inserting a memory card .......................................................................................................134 Changing default settings .....................................................................................................135 Changing job settings ............................................................................................................136 Printing photos directly from the memory card .....................................................................137 Printing photos from a proof sheet ........................................................................................ 38 1 Printing an index ...................................................................................................................139
11 How do I?
Print: How do I? .....................................................................................................................142 Print on special media, such as glossy or photo paper ..................................................143 Print on both sides of the paper .....................................................................................144 Print on envelopes and custom media sizes ..................................................................144 Change the device print settings, such as volume or print quality, in HP Toolbox ........145 Print color documents from my computer in black and white only .................................146 Network: How do I? ............................................................................................................... 47 1 Set up the device and use it on the network ..................................................................147 Set my network password ..............................................................................................149 Photo: How do I? ...................................................................................................................150 Print a particular photo from a memory card ..................................................................150 Print all the photos that are stored on a memory card ...................................................150 Enable or disable memory cards ....................................................................................150 Use a proof sheet ...........................................................................................................151 Save photos from a memory card to my computer ........................................................151 Copy: How do I? ....................................................................................................................152 Change the copy settings, such as number of copies, in HP Toolbox ...........................152 Reduce or enlarge an original ........................................................................................152 Fax: How do I? ...................................................................................................................... 53 1 Send a fax from the device ............................................................................................. 53 1 Change the fax send or receive settings, such as answer mode, in HP Toolbox ..........153 Create a fax cover page .................................................................................................154 Send a fax from my computer ........................................................................................155 Receive faxes to my computer .......................................................................................156 Set up speed dials ..........................................................................................................157 Forward received faxes to another fax number ..............................................................157 View and print previously received faxes .......................................................................158 Add or delete a contact ...................................................................................................158 Import contacts from another source ..............................................................................159 Create a new group list ...................................................................................................160
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Create a new group list ...................................................................................................160 Change settings, such as resolution and contrast, and optimize them for each fax ......160 Scan: How do I? .................................................................................................................... 62 1 Scan from the device control panel ................................................................................162 Set up the Scan to button on the control panel ..............................................................162 Save a scan to a folder on my computer ........................................................................162 Send a scan to an e-mail message ................................................................................163 Add or edit e-mail addresses for scanning to e-mail ......................................................163 Add or edit folders for scanning to a folder ....................................................................163 Other: How do I? ................................................................................................................... 65 1 Receive toner warnings from the device at my computer ..............................................165 Receive toner warning e-mail messages from the device .............................................165 Maintain the device .........................................................................................................165 View the control-panel menu items for the device .........................................................166 Replace print cartridges ..................................................................................................166 Replace the imaging drum ..............................................................................................168 Clear jams .......................................................................................................................170 Order new supplies .........................................................................................................175
12 Managing the device and maintenance
Information pages .................................................................................................................178 Demo page .....................................................................................................................178 Usage page ....................................................................................................................178 Configuration page .........................................................................................................178 Supplies Status page ......................................................................................................179 HP Toolbox ............................................................................................................................181 To view HP Toolbox .......................................................................................................181 Status tab ........................................................................................................................182 Fax tab ............................................................................................................................ 82 1 Scan to tab ......................................................................................................................182 Troubleshooting tab ........................................................................................................ 83 1 Documentation tab .........................................................................................................183 Device Settings pages .................................................................................................... 84 1 HP Toolbox links .............................................................................................................185 Other links .......................................................................................................................185 Macintosh Configure Device (Mac OS 10.2 and 10.3) .........................................................186 To view Macintosh Configure Device .............................................................................186 Embedded Web server .........................................................................................................187 Features ..........................................................................................................................187 Fax logs and reports .............................................................................................................188 Printing the fax activity log .............................................................................................. 88 1 Printing a fax call report .................................................................................................. 88 1 Setting print times for the fax call report .........................................................................189 Including the first page of each fax on the fax call report ...............................................190 Printing a phone book report ..........................................................................................190 Printing the billing-code report ........................................................................................190 Printing the block-fax list .................................................................................................190 Printing all fax reports ..................................................................................................... 91 1 Cleaning the device ...............................................................................................................192 To clean the exterior ....................................................................................................... 92 1 To clean the scanner glass .............................................................................................192 To clean the lid backing .................................................................................................. 92 1 Cleaning the paper path .................................................................................................193 Changing the automatic document feeder (ADF) .................................................................195 To change the ADF ........................................................................................................195
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Changing the automatic document feeder (ADF) pickup roller assembly ............................197 To change the ADF pickup roller assembly ...................................................................197 Cleaning the automatic document feeder (ADF) pickup roller assembly .............................199 To clean the ADF pickup roller assembly .......................................................................199
13 Managing supplies
Checking status and ordering supplies .................................................................................202 To check status and order supplies by using the control panel .....................................202 To check status and order supplies by using HP Toolbox .............................................202 Storing supplies .....................................................................................................................203 Replacing and recycling supplies ..........................................................................................204 HP policy on non-HP supplies ..............................................................................................205 Resetting the printer for non-HP supplies ......................................................................205 HP fraud hotline ....................................................................................................................206 Changing a print cartridge .....................................................................................................207 To replace a print cartridge .............................................................................................207 Changing the imaging drum .................................................................................................. 09 2 To change the imaging drum ..........................................................................................209
14 Troubleshooting
Support strategy .................................................................................................................... 12 2 Troubleshooting process .......................................................................................................213 Troubleshooting checklist ...............................................................................................213 Control panel messages .......................................................................................................217 Alert and warning messages ..........................................................................................217 Critical error messages ...................................................................................................225 Clearing jams ........................................................................................................................228 Media jams occur in the device ......................................................................................228 Media jams occur in the automatic document feeder (ADF) ..........................................231 Print problems ....................................................................................................................... 34 2 Print quality problems .....................................................................................................234 Media-handling problems ...............................................................................................243 Performance problems ...................................................................................................245 Scan problems ......................................................................................................................247 Solving scanned image problems ..................................................................................247 Scan quality problems ....................................................................................................249 Copy problems ...................................................................................................................... 51 2 Preventing problems .......................................................................................................251 Image problems .............................................................................................................. 51 2 Media-handling problems ...............................................................................................252 Performance problems ...................................................................................................254 Fax problems ........................................................................................................................256 Problems receiving faxes ...............................................................................................256 Problems sending faxes .................................................................................................259 Voice call problems ........................................................................................................261 Media-handling problems ...............................................................................................261 Performance problems ...................................................................................................263 Memory card problems .........................................................................................................264 Missing or wrong files .....................................................................................................264 Index page not printing ...................................................................................................264 Proof sheet not printing ..................................................................................................264 Proof sheet not scanning ................................................................................................ 65 2 Issues with photo printing ...............................................................................................265 Troubleshooting tools ............................................................................................................268 Device pages and reports ...............................................................................................268
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Fax reports ......................................................................................................................268 HP Toolbox ..................................................................................................................... 70 2 Service menu ..................................................................................................................270 The device control panel display has black lines or dots, or becomes blank ................272
Appendix A Accessories and ordering information
Supplies .................................................................................................................................274 Memory .................................................................................................................................275 Cable and interface accessories ........................................................................................... 76 2 Paper-handling accessories ..................................................................................................277 Paper and other print media .................................................................................................278 User-replaceable parts ..........................................................................................................279 Supplementary documentation .............................................................................................280
Appendix B Service and support
Hewlett-Packard limited warranty statement ........................................................................281 Print Cartridge and Imaging Drum Limited Warranty Statement ..........................................283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service .........................................................................................285 HP maintenance agreements ...............................................................................................285 Onsite service agreements ............................................................................................. 85 2
Appendix C Device specifications Appendix D Regulatory information
Introduction ............................................................................................................................289 Telephone Consumer Protection Act (United States) ...........................................................290 IC CS-03 requirements .........................................................................................................291 EU statement for telecom operation .....................................................................................292 New Zealand telecom statements .........................................................................................293 Environmental Product Stewardship program ......................................................................294 Ozone production ...........................................................................................................294 Energy consumption ....................................................................................................... 94 2 HP LaserJet printing supplies .........................................................................................294 Nederlands .....................................................................................................................295 Taiwan ............................................................................................................................296 Declaration of conformity ......................................................................................................297 Declaration of conformity ......................................................................................................298 Country-/region-specific safety statements ...........................................................................299 Laser safety statement ...................................................................................................299 Canadian DOC statement ..............................................................................................299 Korean EMI statement .................................................................................................... 99 2 Finnish laser statement ..................................................................................................300
Glossary Index
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Device basics
This section provides information about the following topics: Quick access to device information Device configurations Device features Device parts
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Quick access to device information
User guide links
Device parts Control panel Troubleshooting
Where to look for more information
Several references are available for use with this device. See http://www.hp.com/support/ clj2800series.
Setting up the device
Getting started guide (printed)--Provides step-by-step instructions for installing and setting up the device. This guide comes in the box with your device.
hp color LaserJet 1550·2550 series
Animated getting started guide--Provides step-by-step instructions for installing and setting up the device. This guide is available on the CD-ROM that came with the device. Accessory and supplies installation guides--These guides provide step-by-step instructions for installing the device accessories and supplies.
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Using the device
User guide--Contains detailed information for using the device and troubleshooting problems. This guide is available on the CD-ROM that came with the device. It is also available through the HP Toolbox software.
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Chapter 1 Device basics
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A Web-based (HTML) user guide is also available. Go to http://www.hp.com/support/ clj2800series. After connecting, select Manuals.
Online Help--Contains information about device options that are available from within the printer drivers. To view a Help file, open the online Help through the printer driver.
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Quick access to device information
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Device configurations
The device is available in the following configurations.
HP Color LaserJet 2820 all-in-one
The HP Color LaserJet 2820 all-in-one printer, scanner, copier is a four-color laser printer that prints letter-size pages up to 20 pages per minute (ppm) in black-and-white, A4-size pages up to 19 ppm, and it prints letter/A4-size pages up to 4 ppm in color. It includes a PCL 6 printer driver and has HP postscript level 3 emulation.
Trays. The device comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes. Print cartridges. This model comes standard with color print cartridges (cyan, yellow, and magenta) that can print up to 2,000 pages at 5% coverage. It comes with a black print cartridge that can print up to 5,000 pages at 5% coverage. (A typical business letter has 5% coverage.) Connectivity. The device provides a Hi-Speed universal serial bus (USB) 2.0 port and a port for connecting to a 10/100Base-T network. Memory. The device comes standard with a 96-megabyte (MB) random access memory (RAM). Paper handling. The device comes with a flatbed scanner and a 50-page automatic document feeder (ADF). Expandability. The device has one available DIMM slot for memory expansion and additional font support. The memory is expandable to 224 MB.
HP Color LaserJet 2830 all-in-one
The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2820 all-in-one, and it includes a V.34 fax modem and 4-MB flash fax storage memory. Also, this model comes standard with high-capacity color print cartridges that can print up to 4,000 pages at 5% coverage.
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HP Color LaserJet 2840 all-in-one
The HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2830 all-in-one, including high-capacity color print cartridges that can print up to 4,000 pages at 5% coverage, and it includes a 250-sheet tray (tray 2) for standard sizes. This model features rated memory-card slots as well.
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Device configurations
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Device features
Feature Color printing HP Color LaserJet 2820/2830/2840 all-in-one Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black (CMYK).
For more information, see Printing with color. Copy Provides full-color copying from letter/A4sized scanner glass. Includes automatic document feeder (ADF) that allows faster, more efficient copy jobs with multiple-page documents.
For more information, see Copy. Fax The HP Color LaserJet 2830/2840 all-in-one models include full-functionality fax capabilities with a V.34 fax, including a phone book, fax polling, and delayed-fax features.
For more information, see Fax. Scan Provides 1200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-sized scanner glass. Includes automatic document feeder (ADF) that allows faster, more efficient scan jobs with multiple-page documents.
For more information, see Scan. Fast print speed Prints in black on letter-size paper up to 20 ppm and on A4-size paper up to 19 ppm. Prints in color on A4/letter up to 4 ppm. True 600 by 600 dots per inch (dpi) with Image Ret 2400 text and graphics. Adjustable settings to optimize print quality. The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics. Fast printing performance, built-in Intellifont and TrueType scaling technologies, and advanced imaging capabilities are benefits of the PCL 6 printer language. The device automatically determines and switches to the appropriate printer language (such as PS or PCL 6) for the print job. Hi-Speed USB 2.0 port (not supported for Windows NT). 10/100 ethernet (RJ45) network port.
Excellent print quality
Printer driver features
Automatic language-switching
Interface connections
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Feature Networking
HP Color LaserJet 2820/2830/2840 all-in-one TCP/IP LPD 9100
Memory card slot (HP Color LaserJet 2840 allin-one only)
The device can read the following memory-card types: CompactFlash Ultra CompactFlash Smart Media Memory Stick Secure Digital Multi Media Card XD Card
For more information, see Photo. Enhanced memory and memory expansion The device comes with 96 MB of memory and can be expanded to 224 MB by using the DIMM slot. Most documents can be printed with the standard amount of memory with the aid of Memory Enhancement technology (MEt). MEt automatically compresses data, virtually doubling the device memory and accommodating more complex printing with available memory. The device automatically conserves electricity by substantially reducing power consumption when it is not printing. As an ENERGY STAR® partner, HewlettPackard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. N-up printing (printing more than one page on a sheet) and two-sided printing using manual duplexing saves paper. See Printing multiple pages on one sheet of paper (N-up printing) and Printing on both sides (duplexing manually). A Supplies Status page with print cartridge and imaging drum gauges that show the supply levels that remain. For HP supplies only. No-shake cartridge design. Authentication for HP print cartridges. Enabled supplies-ordering capability.
Energy savings
Economical printing
Supplies
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Device features
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Feature Accessibility
HP Color LaserJet 2820/2830/2840 all-in-one Online user guide that is compatible with text screen-readers. Print cartridges and the imaging drum can be installed and removed by using one hand. All doors and covers can be opened by using one hand.
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Device parts
Before using the device, familiarize yourself with the parts of the device.
Front view
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power switch top (face-down) output bin control panel scanner release button memory card slots (HP Color LaserJet 2840 all-in-one only) tray 1 tray 2 (included with the HP Color LaserJet 2840 all-in-one only)
Back view
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DIMM door fax ports (HP Color LaserJet 2830/2840 all-in-one models only) Hi-Speed USB 2.0 port network port ADF output bin ADF input tray rear (face-up) output door power connector tray 2 paper-length adjustment control
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Device parts
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Interface ports
The device has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP Color LaserJet 2830/2840 all-in-one models also have fax ports.
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network port Hi-Speed USB 2.0 port fax ports (HP Color LaserJet 2830/2840 all-in-one models only)
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Control panel
Use the following illustrations to identify the device control-panel components for your device.
HP Color LaserJet 2820 all-in-one printer, scanner, copier
1 Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control-panel d