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Colour Television
Chassis
BJ3.0E
LA
EDGE (ENTRY+)
STEP 2k6
SOFTWRAP 2k5 (STEP 2k4)
ME5P
G_15951_000.eps 050906
Contents
Page
Contents
Page
92-97 92-97 92-97 103-107 103-107 103-107 103-107 103-107 111 111 111 170-175 179 179 179 182 182 184 186 188 189 190 191 192 194 196 198 204-206 210-212
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1. Technical Specifications, Connections, and Chassis Overview 2 2. Safety Instructions, Warnings, and Notes 7 3. Directions for Use 9 4. Mechanical Instructions 10 5. Service Modes, Error Codes, and Fault Finding 17 6. Block Diagrams, Test Point Overviews, and Waveforms Wiring Diagram 26" ME5P 49 Wiring Diagram 32" Soft Wrap 2k5 50 Wiring Diagram 32" Step 2k4 51 Wiring Diagram 32" Step 2k6 52 Wiring Diagram 37" 2k6 53 Wiring Diagram 42" Edge 54 Block Diagram Display Supply 26" 55 Block Diagram Display Supply 32" 56 Block Diagram Display/Platform Supply 37" 57 Block Diagram Display Supply 42" 58 Block Diagram Video 59 Block Diagram Audio 60 Block Diagram Control & Clock Signals 61 Test Points SSB Top and Bottom Side 62-67 I2C Overview 68 Supply Lines Overview 69 7. Circuit Diagrams and PWB Layouts Drawing Display Supply 32": Filter & Stby (A1) 70 Display Supply 32": Supply (A2) 71 Display Supply 32": Connections (A3) 72 Display Supply 37": Part 1 (A1) 77 Display Supply 37": Part 2 (A2) 78 Platform Supply 37": Auxiliary Supply (A3) 79 Platform Supply 37": Standby Supply (A4) 80 Platform Supply 37": 25W Supply (A5) 81 Display Supply 42": Mains Filter & Stby A (A1) 88
PWB 73-76 73-76 73-76 82-87 82-87 82-87 82-87 82-87 92-97
8. 9. 10. 11.
Display Supply 42": Part A (A2) 89 Display Supply 42": Mains Filter & Stby B (A3) 90 Display Supply 42": Part B (A4) 91 Display Supply 26": Mains Filter & Stby (AC1) 98 Display Supply 26": Supply (AC2) 99 Display Supply 26": Standby (AC3) 100 Display Supply 26": Audio Left / Right (AC4) 101 Display Supply 26": Protection/Mute Cntrl(AC5) 102 Ambi Light Step 2k6 (AL1) 108 Ambi Light Step 2k6 (AL2) 109 Ambi Light Step 2k6 (AL3) 110 Small Signal Board (B1-B12) 129-167 Externals: A (BE1) 176 Externals: B (BE2) 177 Externals: C (BE3) 178 Audio Panel (37"): Left / Right (C1) 180 Audio Panel (37"): Protection & Mute Ctrl (C2) 181 Side I/O Panel (26") Rear Facing (D) 183 Side I/O Panel (D) 185 Control Board (26") (E) 187 Control Board (32") (E) 189 Control Board (37") (E) 190 Control Board (42") (E) 191 Front IR / LED Panel (26") (J) 192 LED Panel (32") (J) 193 LED Panel (37") (J) 195 LED Panel (42") (J) 197 Standby & Audio Panel (32") (SA1-SA5) 199-203 Standby & Audio Panel (42") (SA1-SA3) 207-209 Alignments 213 Circuit Descriptions, Abbreviation List, and IC Data Sheets 220 Spare Parts List 243 Revision List 263
© Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.
Published by EL 0670 BG CD Customer Service
Printed in the Netherlands
Subject to modification
EN 3122 785 15952
EN 2
1.
BJ3.0E LA
Technical Specifications, Connections, and Chassis Overview
1. Technical Specifications, Connections, and Chassis Overview
Index of this chapter: 1.1 Technical Specifications 1.2 Connection Overview 1.3 Chassis Overview Notes: · Data below can deviate slightly from the actual situation, due to the different set executions · Specifications are indicative (subject to change). 1.1.3 Miscellaneous Power supply: - Mains voltage (VAC) - Mains frequency (Hz) Ambient conditions: - Temperature range ( C) - Maximum humidity
: 220 - 240 : 50/60 Hz
: +5 to +40 : 90% R.H.
1.1
1.1.1
Technical Specifications
Vision Display type Screen size : : : : : : : : : : : : : : : : : : : : : LCD 26" (66 cm), 16:9 32" (82 cm), 16:9 37" (94 cm), 16:9 42" (107 cm), 16:9 1366x768p 3500:1 (26") 6000:1 (32 & 37") 4000:1 (42") 500 (26 and 37") 550 (32 and 42") 176x176 PLL PAL SECAM (not for 32") DVB-T (only for digital sets) PAL SECAM NTSC Unscrambled digital cable - QAM Digital cable ready Common Interface (only for digital sets) VHF UHF S-band Hyper-band 640x480i - 1fH 640x480p - 2fH 720x576i - 1fH 720x576p - 2fH 1280x720p - 3fH 1920x1080i - 2fH 640x480 @ 60Hz 800x600 @ 60Hz 1024x768 @ 60Hz 1366x768 @ 60Hz Power consumption (values are indicative) - Normal operation (W) : 130 (26") : 79/128 (32") : 163 (37 & 42") - Standby (W) : <2 Dimensions (WxHxD in cm) : : : : : : : : 69.8x49.5x10.4 (26") 87.5x61.0x10.7 (32") 99.1x70.7x11.4 (37") 123.7x68.8x11.0 (42") 16 / 35.2 (26") 22 / 48.4 (32") 26 / 57.2 (37") 31.5 / 69.3 (42")
Resolution (HxV pixels) Typ. contrast ratio
Min. light output (cd/m2) Viewing angle (HxV degrees) Tuning system TV Colour systems
Weight (kg/lbs)
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Video playback Cable
Tuner bands
Supported video formats
Supported computer formats
: : : : : : : : : : : : : :
1.1.2
Sound Sound systems : AV Stereo : FM/FM (5.5-5.74) (B/G) : NICAM B/G (5.5-5.85) : NICAM D/K (6.5.-5.85) (Hung) : NICAM I (6.0-6.52) : 2 x 8 (26 and 32") : 2 x 15 (32, 37 and 42")
Maximum power (WRMS)
Technical Specifications, Connections, and Chassis Overview 1.2 Connection Overview
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Figure 1-1 Side and rear I/O connections analogue sets
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Figure 1-2 Side and rear I/O connections digital sets
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Figure 1-3 Side and rear I/O connections 32PF9541/10 & 32PF9641D/10
EN 4
1.
BJ3.0E LA
Technical Specifications, Connections, and Chassis Overview
Aerial - In - - IEC-type (EU) D
Note: The following connector colour abbreviations are used (acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, and Ye= Yellow. 1.2.1 Side Connections S-Video (Hosiden): Video Y/C - In 1 - Ground Y Gnd 2 - Ground C Gnd 3 - Video Y 1 VPP / 75 ohm 4 - Video C 0.3 VPPP / 75 ohm Cinch: Video CVBS - In, Audio - In Ye - Video CVBS 1 VPP / 75 ohm Wh - Audio L 0.5 VRMS / 10 kohm Rd - Audio R 0.5 VRMS / 10 kohm Headphone - Out Bk - Headphone USB2.0
Coax, 75 ohm
DIGITAL AUDIO Cinch: S/PDIF - In Bk - Coaxial 0.2 - 0.6VPP / 75 ohm AUDIO OUT Cinch: Audio - Out Wh - Audio L 0.5 VRMS /10 kohm Rd - Audio R 0.5 VRMS / 10 kohm DIGITAL AUDIO Cinch: S/PDIF - Out Bk - Coaxial 0.2 - 0.6VPP / 75 ohm Monitor Out: Cinch: Audio - Out Wh - Audio L 0.5 VRMS /10 kohm Rd - Audio R 0.5 VRMS / 10 kohm Monitor Out: Video CVBS - Out Ye - Video CVBS 1 VPP / 75 ohm
jq
H H j j
kq kq
kq
jq jq jq
kq kq
32 - 600 ohm / 10 mW
ot
kq
EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out
20
1 2 3 4 E_06532_022.eps 300904
2
Figure 1-4 USB (type A) 1 2 3 4 1.2.2 - +5V - Data (-) - Data (+) - Ground k jk jk H
21
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1
Figure 1-6 SCART connector 1 2 3 4 5 6 7 8 - Audio R - Audio R - Audio L - Ground Audio - Ground Blue - Audio L - Video Blue/C-out - Function Select 0.5 VRMS / 1 kohm 0.5 VRMS / 10 kohm 0.5 VRMS / 1 kohm Gnd Gnd 0.5 VRMS / 10 kohm 0.7 VPP / 75 ohm 0 - 2 V: INT 4.5 - 7 V: EXT 16:9 9.5 - 12 V: EXT 4:3 Gnd 0.7 VPP / 75 ohm Gnd Gnd 0.7 VPP / 75 ohm 0 - 0.4 V: INT 1 - 3 V: EXT / 75 ohm Gnd Gnd 1 VPP / 75 ohm 1 VPP / 75 ohm Gnd k j k H H j jk j H j H H j j H H k j H
Gnd
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Rear Connections Common Interface 68p - See diagram B10A Service Connector (UART) 1 - UART_TX Transmit 2 - Ground Gnd 3 - UART_RX Receive HDMI 1 & 2: Digital Video, Digital Audio - In
19 18 1 2
E_06532_017.eps 250505
jk
k H j
9 10 11 12 13 14 15 16 17 18 19 20 21
- Ground Green - n.c. - Video Green - n.c. - Ground Red - Ground P50 - Video Red/C - Status/FBL - Ground Video - Ground FBL - Video CVBS/Y - Video CVBS/Y - Shield
Figure 1-5 HDMI (type A) connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 - D2+ - Shield - D2- D1+ - Shield - D1- D0+ - Shield - D0- CLK+ - Shield - CLK- n.c. - n.c. - DDC_SCL - DDC_SDA - Ground - +5V - HPD - Ground Data channel Gnd Data channel Data channel Gnd Data channel Data channel Gnd Data channel Data channel Gnd Data channel j H j j H j j H j j H j j jk H j j H
EXT2: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out
20
2
21
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1
DDC clock DDC data Gnd Hot Plug Detect Gnd
Figure 1-7 SCART connector 1 2 3 4 - Audio R - Audio R - Audio L - Ground Audio 0.5 VRMS / 1 kohm 0.5 VRMS / 10 kohm 0.5 VRMS / 1 kohm Gnd k j k H
Technical Specifications, Connections, and Chassis Overview
5 6 7 8 - Ground Blue - Audio L - Video Blue/C-out - Function Select Gnd 0.5 VRMS / 10 kohm 0.7 VPP / 75 ohm 0 - 2 V: INT 4.5 - 7 V: EXT 16:9 9.5 - 12 V: EXT 4:3 Gnd 0 - 5 V / 4.7 kohm 0.7 VPP / 75 ohm Gnd Gnd 0.7 VPP / 75 ohm 0 - 0.4 V: INT 1 - 3 V: EXT / 75 ohm Gnd H j jk j H jk j H H j j H 18 19 20 21
BJ3.0E LA
Gnd 1 VPP / 75 ohm 1 VPP / 75 ohm Gnd
1.
EN 5
H k j H
- Ground FBL - Video CVBS/Y - Video CVBS/Y - Shield
9 10 11 12 13 14 15 16
- Ground Green - Easylink P50 - Video Green - n.c. - Ground Red - Ground Data - Video Red/C - Status/FBL
EXT3: Cinch: Video YPbPrHV- In Gn - Video Y 1 VPP / 75 ohm Bu - Video Pb 0.7 VPP / 75 ohm Rd - Video Pr 0.7 VPP / 75 ohm Bk - H-sync 0-5V Bk - V-sync 0-5V EXT3: Mini Jack: Audio - In Rd - Audio R 0.5 VRMS / 10 kohm Wh - Audio L 0.5 VRMS / 10 kohm
jq jq jq jq jq
17 - Ground Video
j j
1.3
Chassis Overview
E
CONTROL BOARD
EXTERNAL I/O PANEL
AC
LCD SUPPLY/STANDBY/ AUDIO PANEL SIDE I/O PANEL
BE D
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SMALL SIGNAL BOARD LED PANEL
J
G_15951_002.eps 140806
Figure 1-8 PWB/CBA locations (26-inch model)
AMBI LIGHT PANEL
AL A D
SUPPLY PANEL
SA B E AL J
STANDBY & AUDIO PANEL SIDE I/O PANEL SMALL SIGNAL BOARD
CONTROL BOARD
AMBI LIGHT PANEL EXTERNAL I/O PANEL
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LED PANEL
BE
Figure 1-9 PWB/CBA locations (32-inch model)
EN 6
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BJ3.0E LA
Technical Specifications, Connections, and Chassis Overview
SUPPLY PANEL ( AC for 26" models)
A AL
AL C B E J
AMBI LIGHT PANEL
AMBI LIGHT PANEL
AUDIO PANEL
SMALL SIGNAL BOARD
CONTROL BOARD
SIDE I/O PANEL
D BE
LED PANEL
EXTERNAL I/O PANEL
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Figure 1-10 PWB/CBA locations (37-inch model)
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Safety Instructions, Warnings, and Notes
BJ3.0E LA
2.
EN 7
2. Safety Instructions, Warnings, and Notes
Index of this chapter: 2.1 Safety Instructions 2.2 Warnings 2.3 Notes · Service Default Mode (see chapter 5) with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3). Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols. The semiconductors indicated in the circuit diagram and in the parts lists, are interchangeable per position with the semiconductors in the unit, irrespective of the type indication on these semiconductors. Manufactured under license from Dolby Laboratories. "Dolby", "Pro Logic" and the "double-D symbol", are trademarks of Dolby Laboratories.
2.1
Safety Instructions
Safety regulations require the following during a repair: · Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA). · Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard. Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points: · Route the wire trees correctly and fix them with the mounted cable clamps. · Check the insulation of the Mains/AC Power lead for external damage. · Check the strain relief of the Mains/AC Power cord for proper function. · Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply): 1. Unplug the Mains/AC Power cord and connect a wire between the two pins of the Mains/AC Power plug. 2. Set the Mains/AC Power switch to the "on" position (keep the Mains/AC Power cord unplugged!). 3. Measure the resistance value between the pins of the Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 Mohm and 12 Mohm. 4. Switch "off" the set, and remove the wire between the two pins of the Mains/AC Power plug. · Check the cabinet for defects, to prevent touching of any inner parts by the customer.
·
·
2.3.2
Schematic Notes · All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kohm). Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ohm). All capacitor values are given in micro-farads ( x10-6), nano-farads (n= x10-9), or pico-farads (p= x10-12). Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF). An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values. The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.
·
· · · ·
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2.3.3 Rework on BGA (Ball Grid Array) ICs
2.2
Warnings
· All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Available ESD protection equipment: Complete kit ESD3 (small tablemat, wristband, connection box, extension cable and earth cable) 4822 310 10671. Wristband tester 4822 344 13999. Be careful during measurements in the high voltage section. Never replace modules or other components while the unit is switched "on". When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.
General Although (LF)BGA assembly yields are very high, there may still be a requirement for component rework. By rework, we mean the process of removing the component from the PWB and replacing it with a new component. If an (LF)BGA is removed from a PWB, the solder balls of the component are deformed drastically so the removed (LF)BGA has to be discarded. Device Removal As is the case with any component that, is being removed, it is essential when removing an (LF)BGA, that the board, tracks, solder lands, or surrounding components are not damaged. To remove an (LF)BGA, the board must be uniformly heated to a temperature close to the reflow soldering temperature. A uniform temperature reduces the risk of warping the PWB. To do this, we recommend that the board is heated until it is certain that all the joints are molten. Then carefully pull the component off the board with a vacuum nozzle. For the appropriate temperature profiles, see the IC data sheet. Area Preparation When the component has been removed, the vacant IC area must be cleaned before replacing the (LF)BGA. Removing an IC often leaves varying amounts of solder on the mounting lands. This excessive solder can be removed with either a solder sucker or solder wick. The remaining flux can be removed with a brush and cleaning agent. After the board is properly cleaned and inspected, apply flux on the solder lands and on the connection balls of the (LF)BGA. Note: Do not apply solder paste, as this has been shown to result in problems during re-soldering.
· · ·
2.3
2.3.1
Notes
General · Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the
EN 8
2.
BJ3.0E LA
Safety Instructions, Warnings, and Notes
avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin. Use only original spare-parts listed in the Service-Manuals. Not listed standard material (commodities) has to be purchased at external companies. Special information for lead-free BGA ICs: these ICs will be delivered in so-called "dry-packaging" to protect the IC against moisture. This packaging may only be opened shortly before it is used (soldered). Otherwise the body of the IC gets "wet" inside and during the heating time the structure of the IC will be destroyed due to high (steam-) pressure inside the body. If the packaging was opened before usage, the IC has to be heated up for some hours (around 90°C) for drying (think of ESD-protection!). Do not re-use BGAs at all! For sets produced before 1.1.2005, containing leaded soldering tin and components, all needed spare parts will be available till the end of the service period. For the repair of such sets nothing changes.
Device Replacement The last step in the repair process is to solder the new component on the board. Ideally, the (LF)BGA should be aligned under a microscope or magnifying glass. If this is not possible, try to align the (LF)BGA with any board markers. So as not to damage neighbouring components, it may be necessary to reduce some temperatures and times. More Information For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select "Magazine", then go to "Repair downloads". Here you will find Information on how to deal with BGA-ICs. 2.3.4 Lead-free Solder Philips CE is producing lead-free sets (PBF) from 1.1.2005 onwards. Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 5 and 6 refer to the production year, digits 7 and 8 refer to production week (in example below it is 1991 week 18).
·
·
·
In case of doubt whether the board is lead-free or not (or with mixed technologies), you can use the following method: · Always use the highest temperature to solder, when using SAC305 (see also instructions below). · De-solder thoroughly (clean solder joints to avoid mix of two alloys). Caution: For BGA-ICs, you must use the correct temperatureprofile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair downloads". For additional questions please contact your local repair help desk.
MODEL : 32PF9968/10
PROD.NO: AG 1A0617 000001
MADE IN BELGIUM 220-240V ~ 50/60Hz 128W VHF+S+H+UHF
S
Figure 2-1 Serial number example
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2.3.5 Alternative BOM identification Regardless of the special lead-free logo (which is not always indicated), one must treat all sets from this date onwards according to the rules as described below. In September 2003, Philips CE introduced a change in the way the serial number (or production number, see Figure 2-1) is composed. From this date on, the third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative BOM (Bill of Materials used for producing the specific model of TV set). It is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different O.E.M.s. By looking at the third digit of the serial number, the service technician can see if there is more than one type of B.O.M. used in the production of the TV set he is working with. He can then consult the At Your Service Web site, where he can type in the Commercial Type Version Number of the TV set (e.g. 28PW9515/12), after which a screen will appear that gives information about the number of alternative B.O.M.s used. If the third digit of the serial number contains the number 1 (example: AG1B033500001), then there is only one B.O.M. version of the TV set on the market. If the third digit is a 2 (example: AG2B0335000001), then there are two different B.O.M.s. Information about this is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26 = 35 different B.O.M.s can be indicated by the third digit of the serial number. 2.3.6 Practical Service Precautions · It makes sense to avoid exposure to electrical shock. While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard. Always respect voltages. While some may not be dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.
P
b
Figure 2-2 Lead-free logo Due to lead-free technology some rules have to be respected by the workshop during a repair: · Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle. · Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: To reach a solder-tip temperature of at least 400°C. To stabilise the adjusted temperature at the solder-tip. To exchange solder-tips for different applications. · Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilised at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch "off" unused equipment or reduce heat. · Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to
·
Directions for Use
BJ3.0E LA
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EN 9
3. Directions for Use
You can download this information from the following websites: http://www.philips.com/support http://www.p4c.philips.com
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EN 10
4.
BJ3.0E LA
Mechanical Instructions
4. Mechanical Instructions
Index of this chapter: 4.1 Cable Dressing 4.2 Service Positions 4.3 Assy/Panel Removal 4.4 Set Re-assembly Notes: · Figures below can deviate slightly from the actual situation, due to the different set executions. · Follow the disassemble instructions in described order. They apply to the 37" sets, unless stated otherwise.
4.1
Cable Dressing
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Figure 4-1 Cable dressing (26-inch model)
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Figure 4-2 Cable dressing (32-inch model)
Mechanical Instructions
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EN 11
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Figure 4-3 Cable dressing (37-inch model)
4.2
Service Positions
For easy servicing of this set, there are a few possibilities created: · The buffers from the packaging. · Foam bars (created for service). · Aluminium service stands (created for Service).
4.2.2
Aluminium Stands
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4.2.1 Foam Bars
E_06532_019.eps 170504
Figure 4-5 Aluminium stands (drawing of MkI) The new MkII aluminium stands (not on drawing) with order code 3122 785 90690, can also be used to do measurements, alignments, and duration tests. The stands can be (dis)mounted quick and easy by means of sliding them in/out the "mushrooms". The new stands are backwards compatible with the earlier models. Important: For (older) FTV sets without these "mushrooms", it is obligatory to use the provided screws, otherwise it is possible to damage the monitor inside!
E_06532_018.eps 170504
Figure 4-4 Foam bars The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, you can monitor the screen.
4.3
4.3.1
Assy/Panel Removal
Stand removal (26" sets) The stand can be removed after removing the screws [1]. See figure "Stand Removal 26" sets" for details.
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BJ3.0E LA
Mechanical Instructions
2
2
2
2
2
2 2 1 2 2 2
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2 2 2
2 2 2
2 2
2
2 2
2
1
2
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Figure 4-6 Stand removal 26" sets 4.3.2 Rear Cover Disconnect the Mains/AC Power cord before you remove the rear cover! Note: at some sets a sticker containing the type number [1] has been added on the right lower corner of the rear cover, allowing the customer to read the number without lifting the set from the wall. 1. Place the TV set upside down on a table top, using the foam bars (see part "Foam Bars"). Caution: do not put pressure on the display, but let the monitor lean on the Front cover. 2. Remove the "mushrooms" from the Rear Cover. 3. Remove T10 tapping and parker screws [2] from the top, centre, bottom, left and right side of the Rear Cover and underneath the main I/O panel that hold the cover. 4. Lift the Rear Cover from the TV. Make sure that wires and flat foils are not damaged while lifting the rear cover. 4.3.3
Figure 4-8 Rear Cover removal 37" sets Speaker After removing the rear cover, you gain access to the speakers. Each speaker is fixed with four T10 screws [1]. See Figure "Speaker removal". After removal of these screws, the speakers can be removed. Caution: never disconnect the speakers with a playing set, because otherwise the class-D audio amplifiers could be damaged!
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1
G_15960_111.eps 070306
2
2
2
2
Figure 4-9 Speaker removal 4.3.4 AmbiLight Inverter Panel There are two AmbiLight Inverter Panels used in this set. Before they can be removed, the vertical brackets on the left and right side that hold the "mushrooms" have to be removed. Each one of them is fixed with four T10 tapping screws [1]. See Figure "Right Vertical Bracket Removal" for instructions on how to remove the brackets.
2 2 2
2
2
2
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Figure 4-7 Rear Cover removal 26" sets
Mechanical Instructions
4.3.5 Control Panel
BJ3.0E LA
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EN 13
The Control Panel can be taken out by removing the two T10 screws [1] that hold the plastic frame. See Figure "Control panel removal". The cable can not be disconnected from the assy at this moment. While still connected to the assy, the cable must now be released from the two clamps on the chassis nearest to the assy.
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Figure 4-10 Right Vertical Bracket removal The instructions to remove the right AmbiLight Inverter Panel (seen from the back side of the set) are as follows: 1. Disconnect the cables [1] from the panel. 2. Push back the clamps [2] on the right side that hold the assy. 3. Take out the panel (it hinges on the left side). When defective, replace the whole unit.
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Figure 4-12 Control panel removal The assy is packed into two plastic frames. To unpack the inner frame, lift the two clamps [1] of the outer frame and take the inner frame out. See Figure "Control panel frame removal".
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1 2 1
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Figure 4-13 Control panel frame removal To take the assy out of the inner frame, lift the two clamps of the frame [2] and slightly pull the assy out. Only now the cable can be disconnected. When defective, replace the whole unit. 4.3.6 Side I/O Panel The Side I/O Panel can be removed together with its plastic frame. 1. Disconnect the USB cable and the flat cable [1] from the panel. 2. Push the plastic frame slightly downwards towards the bottom of the set [2], and take the frame out together with the assy. 3. Push back the clamps [3] on the left side that hold the assy. 4. Take out the assy from the plastic frame, it hinges on the right side. When defective, replace the whole unit.
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Figure 4-11 AmbiLight right side Inverter Panel removal
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Mechanical Instructions
3. Disconnect all cables [3] from the SSB. This includes the USB plug and the fragile LVDS cable [4]. For the latter, a plastic cover has to be removed first. 4. Lift the SSB, together with the External I/O Panel from the set.
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3 5 4 5 6 5 5 1
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Figure 4-16 SSB top shielding
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Figure 4-14 Side I/O panel removal 4.3.7 Audio Panel 1. Disconnect all cables from the Audio Panel. 2. Remove the two T10 mounting screws [1] from the Audio Panel. See Figure "Audio Panel removal". 3. Take out the Audio Panel (it hinges at the left side).
Removing the shielding 1. Remove the T10 tapping screws [5]. See Figure "SSB top shielding". 2. Remove the T10 parker screws [6]. 3. On the bottom shield, remove the T10 tapping screws [1]. See Figure "SSB bottom shielding". 4. Remove two T10 tapping screws [2] and three T10 parker screws [3]. 5. After the rear shielding is removed, the top shielding can be removed.
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2 2 3 1 1 1 1 1 1 1 1
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Figure 4-17 SSB bottom shielding
1
Removing the SSB and External I/O Panel See Figure "SSB and External I/O panel".
1
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2
Figure 4-15 Audio Panel removal 4.3.8 Small Signal Board (SSB) and External I/O Panel Caution: it is absolutely mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB. Removal from the set 1. Remove the two T10 tapping screws [1] that hold the SSB. See Figure "SSB top shielding". 2. Disconnect the mains power supply cable on the Main Supply Panel [2].
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Figure 4-18 SSB and External I/O Panel 1. The SSB is mounted with two tapping T10 screws [1]. After having unplugged the cables to the External I/O panel, they are accessible. 2. The External I/O Panel is mounted with four tapping T10 screws [2].
Mechanical Instructions
4.3.9 Display & Platform Supply Panel See figure "Display & Platform Supply Panel" for details.
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1
1
3. Remove the T10 tapping screws on the corners and on the top side in the middle of the frame[1]. During re-assembly, do not forget to reconnect the earthcable. 4. Mark all connector positions on the right side of the left AmbiLight Inverter Panel and then disconnect them from the panel. In some sets marking is necessary as some of the connectors have the same size and colour. 5. Mark all connector positions on the left side of the right AmbiLight Inverter Panel and then disconnect them from the panel. 6. Disconnect the connectors [2] on the left and the right LCD backlight panel. 7. Disconnect the speaker cables. 8. Disconnect the LED panel connector [3] at the SSB and release the cable from its clamps. 9. Carefully lift the frame from the set, together with the Audio-, Display Supply & Platform-, Side I/O- and the Control Panel. See Figure "Chassis Frame lift".
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Figure 4-19 Display & Platform Supply Panel
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4.3.10 AmbiLight Diffusor Frame The SSB, Display & Platform Supply Panel and Audio Panel need not be removed in order to execute this operation. Before the AmbiLight lamp units can be removed, the AmbiLight Diffusor Frame must be lifted. Before this, the Chassis Frame has to be removed, as described below. Chassis Frame Removal Figure 4-21 Chassis Frame lift
1. Remove the T10 tapping screws [1]. 2. Unplug the cables. 3. Take the panel out (it hinges on the right side).
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Horizontal Bracket Removal 1. Remove the T10 parker [1] and the T20 tapping screws [2] that hold the Top- and Bottom Horizontal Bracket and take them out one at the time. See Figure "Bottom Horizontal Bracket removal" for details. Now the Speaker Frame underneath the set can be removed by removing the T10 parker screws [3] that hold the frame. After removing the screws, you can pull the frame downwards from the set.
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4
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3
3
2 1 3 3 1 3 3
2 1 3
1
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Figure 4-22 Bottom Horizontal Bracket removal
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Figure 4-20 Chassis Frame removal 1. Unplug the fragile LVDS connector [4] at the LCD panel. 2. Take out the Side I/O Panel and Side Control Panel as previously described and place them in the centre of the set.
AmbiLight Diffusor Frame removal Remove the T10 parker screws [1] on the left, upper and right side of the Ambilight Diffusor Frame. Only unscrew the screws that are indicated with an arrow. See Figure "Ambilight Diffusor Frame Removal". Now the frame can be lifted.
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Mechanical Instructions 4.4 Set Re-assembly
To re-assemble the whole set, execute all processes in reverse order. Notes: · While re-assembling, make sure that all cables are placed and connected in their original position. See figure "Cable dressing". · Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.
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Figure 4-23 Ambilight Diffusor Frame removal
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Figure 4-24 AmbiLight Diffusor Frame lift Now the AmbiLight lamp units can be removed from the frame. Each of them is fixed with four T10 parker screws: two on the inside and two on the outside of the frame. 4.3.11 LED Panel 1. After the AmbiLight diffusor frame and the Speaker Frame have been removed, the LED Panel is accessible. 2. Remove the T10 mounting screws that hold the panel. 3. Take out the panel. When defective, replace the whole unit. Reconnect the earthcable during re-assembly. 4.3.12 LCD Display Panel When the AmbiLight Diffusor Frame has been removed, the LCD display can be exchanged. A sticker indicates the identification number of the display.
Service Modes, Error Codes, and Fault Finding
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5. Service Modes, Error Codes, and Fault Finding
Index of this chapter: 5.1 Test Points 5.2 Service Modes 5.3 Stepwise Start-up 5.4 Service Tools 5.5 Error Codes 5.6 The Blinking LED Procedure 5.7 Protections 5.8 Fault Finding and Repair Tips 5.9 Software Upgrading Specifications Table 5-1 SDM default settings Default system PAL B/G
Region Europe, AP(PAL/Multi) (analogue sets) Europe, AP DVBT (digital sets)
Freq. (MHz) 475.25
5.1
Test Points
The chassis is equipped with test points (Fxxx) printed on the circuit board assemblies. As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. Several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective. Perform measurements under the following conditions: · Service Default Mode. · Video: Colour bar signal. · Audio: 3 kHz left, 1 kHz right. · · ·
546.000 DVBT PID Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07
5.2
Service Modes
Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer. Also a service mode for servicing the AmbiLight units is foreseen.
All picture settings at 50% (brightness, colour, contrast). All sound settings at 50%, except volume at 25%. All service-unfriendly modes (if present) are disabled, like: (Sleep) timer. Child/parental lock. Picture mute (blue mute or black mute). Automatic volume levelling (AVL). Auto switch "off" (when no video signal was received for 10 minutes). Skip/blank of non-favourite pre-sets. Smart modes. Auto store of personal presets. Auto user menu time-out.
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This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. Minimum requirements for ComPair: a Pentium processor, a Windows OS, and a CD-ROM drive (see also paragraph "ComPair"). 5.2.1 Service Default Mode (SDM) Purpose · To create a pre-defined setting, to get the same measurement results as given in this manual. · To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See paragraph "Stepwise Start Up". · To override SW protections detected by Viper (PNX8550). Depending on the SW version it is possible that this mechanism does not work correctly. See also paragraph "Error codes". · To start the blinking LED procedure (not valid in protection mode).
How to Activate SDM For DVBT TV's there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according table "SDM Default Settings". · Analogue SDM: use the standard RC-transmitter and key in the code "062596", directly followed by the "MENU" button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the "MENU" button again. · Digital SDM: use the standard RC-transmitter and key in the code "062593", directly followed by the "MENU" button. Depending on the software version it is possible that the tuning will not work correctly. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the "MENU" button again. · Analogue SDM can also be activated by shorting for a moment the two solder pads [1] on the SSB, with the indication "SDM". They are located outside the shielding. Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor. See figure "Service mode pads".
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Service Modes, Error Codes, and Fault Finding
be re-written to NVM. ComPair will foresee in a possibility to do this. Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "on/off", 0.5 hours is added to this number. Errors. (Followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph "Error Codes"). Defective Module. Here the module that generates the error is displayed. If there are multiple errors in the buffer, which are not all generated by a single module, there is probably another defect. It will then display the message "UNKNOWN" here. Not all errors will display a defective module name. Reset Error Buffer. When you press "cursor right" and then the "OK" button, the error buffer is reset. Alignments. This will activate the "ALIGNMENTS" submenu. Dealer Options. Extra features for the dealers. Options. Extra features for Service. For more info regarding option codes, see chapter 8. Note that if you change the option code numbers, you have to confirm your changes with the "OK" button before you store the options. Otherwise you will lose your changes. Initialise NVM. When an NVM was corrupted (or replaced) in the former EMG based chassis, the microprocessor replaces the content with default data (to assure that the set can operate). However, all preferences and alignment values are gone now, and option numbers are not correct. Therefore, this was a very drastic way. In this chassis, the procedure is implemented in another way: The moment the processor recognizes a corrupted NVM, the "initialize NVM" line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): Save the content of the NVM via ComPair for development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this). Initialize the NVM (same as in the past, however now it happens conscious).
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SDM
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Figure 5-1 Service mode pads After activating this mode, "SDM" will appear in the upper right corner of the screen (if you have picture). How to Navigate When you press the "MENU" button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background). How to Exit SDM Use one of the following methods: · Switch the set to STAND-BY via the RC-transmitter. · Via a standard customer RC-transmitter: key in "00"sequence. Service Alignment Mode (SAM)
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5.2.2
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Purpose · To perform (software) alignments. · To change option settings. · To easily identify the used software version. · To view operation hours. · To display (or clear) the error code buffer. How to Activate SAM Via a standard RC transmitter: key in the code "062596" directly followed by the "INFO" button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC. Contents of SAM: · Hardware Info. A. SW Version. Displays the software version of the VIPER software (main software) (example: BX31E1.2.3.4_12345 = AAAAB_X.Y.W.Z_NNNNN). · AAAA= the software name. · B= the region: A= AP, E= EU, L= LatAm, U = US. For AP sets it is possible that the Europe software version is used. · X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number). · NNNNN= last five digits of 12nc code of the software. B. SBY PROC Version. Displays the software version of the stand-by processor. C. Production Code. Displays the production code of the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture any more because your display option is not correct. So, before you can initialize your NVM via the SAM, you need to have picture and therefore you need the correct display option. To adapt this option, you can use ComPair (the correct HEX values for the options can be found in the table below) or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code "062598" directly followed by the "MENU" button and "XXX" (where XXX is the 3 digit decimal display option code as mentioned in the first column of the next table). Make sure to key in all three digits, also the leading zero's. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialised first (loaded with default values). This initialising can take up to 20 seconds.
Service Modes, Error Codes, and Fault Finding
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Display HEX option 000 001 002 003 004 005 006 00 01 02 03 04 05 06
Display type
Brand
Size
Resolution vertical 768p 768p 1024i 768p 768p 768p 768p
Resolution Product Code Manufacturer horizontal 1024 1366 1024 1280 1366 1366 1366 S42AX-YD01(PP42AX-007A) S50HW-XD03 FPF42C128128UC-52 (A1) LC300W01-A3P7 LC370W01-A6 LC420W02-A6 LQ315T3LZ13 (ASV1) LQ315T3LZ23 (ASV2.2)(5Vtcon) LQ315T3LZ23 (ASV2.2)(12Vtcon) S42SD-YD05 (V3) FPF37C128128UB-72 n.a. T296XW01 T296XW01V2 T296XW01V3 LC320W01-A6K1 T315XW01V5 LQ370T3LZ21 (ASV2) LQ370T3LZ44 (ASV2.2) LC420WU1-SL01 S37SD-YD02 not used FPF42C128135UA-52 not used n.a. n.a. LC260WX2-SL01 LC320WX2-SL01 not used S42SD-YD07(PP42SD-015A) (V4) S42SD-YD07(PP42SD-015B) (V4) S42SD-YD07(PP42SD-015F) (V4) S42AX-YD01(PP42AX-007A) (V4) S42AX-YD01(PP42AX-008A) (V4) S42AX-YD01(PP42AX-008B) (V4) S42AX-YD02(PP42AX-009A) (W1) FPF42C128128UD-51 (A2) S50HW-XD04(PP50HW-005A) (V4) S50HW-XD04(PP50HW-005B) (V4) S50HW-XD04(PP50HW-005E) (V4) S50HW-YD01(PP50HW-010A) (W1) LQ370D3LZ13 (ASV2.2) T315XW01-V3 LW370D3LZ1x (ASV 3 first samples)
12 NC
PDP PDP PDP LCD LCD LCD LCD
SDI SDI FHP LPL LPL LPL Sharp
42" 50" 42" 30" 37" 42" 32"
9322 225 38682 9322 215 26682 9322 212 78682 9322 198 00682 9322 220 87682 9322 226 39682 9322 209 35682 9322 226 58682 9322 226 16682 9322 215 27682 9322 217 56682 n.a. 9322 206 49682 9322 219 45682 9322 213 33682 9322 217 44682 9322 231 69682 ? 9322 228 99682 9322 217 39682 not used 9322 235 43682 not used n.a. n.a. 9322 221 01682 9322 241 46682 not used 9322 226 37682 9322 226 96682 9322 233 81682 9322 225 38682 9322 226 95682 9322 233 80682 9322 240 08682 not used 9322 226 54682 9322 226 97682 9322 233 79682 9322 240 25682 9322 228 48682 see partslist for 12NC not used 9322 242 22682 9322 222 90682 9322 223 91682 9322 232 69682
007 008 009 010
07 08 09 0A
PDP PDP LCOS XION LCD
SDI FHP AUO
42" 37" 30"
480p 1024i 720p 768p
852 1024 1280 1280
011 012 013 014 015 016 017 018 019 020 021 022 023 024
0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18
LCD LCD LCD LCD PDP PDP PDP PDP LCOS VENUS LCOS VENUS LCD LCD PDP PDP
LPL AUO Sharp LPL SDI FHP FHP FHP
32" 32" 37" 42" 37" 37" 42" 55"
768p 768p 768p 1080p 480p 1080i 1080i 768p 720p 1080p 768p 768p 480p 480p
1366 1366 1366 1920 852 1024 1024 1366 1280 1920 1366 1366 852 852
LPL LPL LGE SDI
26" 32" 42" 42"
025
19
PDP
SDI
42"
768p
1024
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026 027 1A 1B PDP PDP FHP SDI 42" 50" 1024i 768p 1024 1366 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 LCD LCD LCD LCD LCD LCD ECO PTV ECO PTV ECO PTV PDP DLP DLP LCD LCD PDP LCD LCD LCD LCD LCD LCD LCD LCD LCD LCD LCD PDP LCD LCD LCD Sharp AUO Sharp Sharp LPL QDI 37" 32" 37" 37" 20" 23" 51" 55" 61" 42" 50" 60" 32" 42" 63" 37" 37" 26" 32" 42" 26" 26" 32" 37" 32" 37" 42" 42" 47" 42" 1080P 768p 1080p 1080P 768p 768p 1080i 1080i 1080i 1024I 720p 720p 768p 768p 768p 768p 768p 768p 768 p 768p 768p 768p 768p 768p 768p 768p 768p 1080p 1080p 768p 1920 1366 1920 1920 1366 1366 1366 1366 1366 1024 1280 1280 1366 1366 1366 1366 1366 1366 1366 1366 1366 1366 1366 1366 1366 1366 1024 1920 1920 1366
FHP
Sharp LPL SDI Sharp Sharp LPL LPL LPL QDI AUO AUO AUO AUO LPL LGE LPL LPL LPL
LK370D3LZ33 (ASV 3) LC200WX1-SL01 QD23HL02 REV01 QD23HL02 REV01(03) ? ? ? FPF42C128135UA-52 (A3) ? ? LK315T3LZ43 (ASV 2.3) LC420WX2-SLA1 S63HW-XD04 LK370T3LZ63 (ASV 3) LK370T3LZ53 (ASV 2.3) LC260WX2-SLB2 LC320W01-SL06 LC420W02-SLB1 QD26HL02-REV01 QD26HL02-REV02 T260XW02V4 T315XW01V9 T370XW01V1 T315XW02V5 LC370WX1-SL04 PDP42X3 LC420WU2-SLA1 LC470WU1-SLA2 LC420WX3-SLA2
9322 235 43682
9322 235 32682 9322 240 80682 see partslist for 12NC see partslist for 12NC 9322 235 83682 9322 234 13682 9322 230 03682 9322 234 12682 9322 227 29682 9322 235 05682 9322 231 90682 9322 231 89682 9322 233 78682 see partslist for 12NC 9322 233 19682 see partslist for 12NC see partslist for 12NC see partslist for 12NC see partslist for 12NC
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Figure 5-2 Display option code overview
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Service Modes, Error Codes, and Fault Finding
How to Activate CSM Key in the code "123654" via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen! How to Navigate By means of the "CURSOR-DOWN/UP" knob on the RCtransmitter, you can navigate through the menus. Contents of CSM · Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee a possibility to do this. · Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a possibility to do this. · Code 1. Gives the latest five errors of the error buffer. As soon as the built-in diagnose software has detected an error the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph Error Codes for a description. · Code 2. Gives the first five errors of the error buffer. See also paragraph Error Codes for a description. · Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode). · Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode). · 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee a possibility to do this. This identification number consists of 14 characters and is built up as follows: - 8 last characters of the 12NC of the SSB itself. - the serial number of the SSB, which consists of 6 digits. Both can be found on a sticker on the PWB of the SSB itself (not on the sticker on the outside of the shielding!). The format of the identification number is then as follows: (total 14 characters). · Digital Natural Motion. Gives the last status of the Digital Natural Motion setting, as set by the customer. Possible values are "Off", "Minimum" and "Maximum". See DFU on how to change this item. · Pixel Plus. Gives the last status of the Pixel Plus setting, as set by the customer. Possible values are "On" and "Off". See DFU on how to change this item. · DNR. Gives the last status of the DNR setting, as set by the customer. Possible values are "Off", "Minimum", "Medium" and "Maximum". See DFU on how to change this item. · Noise Figure. Gives the noise ratio for the selected transmitter. This value can vary from 0 (good signal) to 127 (average signal) and to 255 (bad signal). For some software versions, the noise figure will only be valid when "Active Control" is set to "medium" or "maximum" before activating CSM. Noise figure is not applicable for DVBT channels. · Headphone Volume. Gives the last status of the headphone volume, as set by the customer. The value can vary from 0 (volume is minimum) to 100 (volume is maximum). See DFU on how to change this item. · Dolby. Indicates whether the received transmitter transmits Dolby sound ("ON") or not ("OFF"). Attention: The presence of Dolby can only be tested by the software on the Dolby Signalling bit. If a Dolby transmission is received
Store. All options and alignments are stored when pressing "cursor right" and then the "OK"-button SW Maintenance. SW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info. HW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info. Operation hours PDP. Here you are able to reset the operations hours of the plasma display. This has to be done in case of replacement of the display. Upload to USB. Here you are able to upload several settings from the TV to a USB stick which is connected to the Side IO. The four items are "Channel list", "Personal settings", "Option codes" and "Display-related alignments". First you have to create a directory "repair\" in the root of the USB stick.To upload the settings you have to select each item separately, press "cursor right", confirm with "OK" and wait until "Done" appears. Now the settings are stored onto your USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is running and if you have picture. This method is created to be able to save the customer's TV settings and to store them into another SSB. Download from USB. Here you are able to download several settings from the USB stick to the TV. Same way of working as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary.
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How to Navigate · In SAM, you can select the menu items with the "CURSOR UP/DOWN" key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the "CURSOR UP/DOWN" key to display the next/previous menu items. · With the "CURSOR LEFT/RIGHT" keys, it is possible to: (De) activate the selected menu item. (De) activate the selected sub menu. · With the "OK" key, it is possible to activate the selected action. How to Exit SAM Use one of the following methods: · Press the "MENU" button on the RC-transmitter. · Switch the set to STAND-BY via the RC-transmitter.
5.2.3
Customer Service Mode (CSM) Purpose When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible. When in this chassis, CSM is activated, a colour bar test pattern will be visible for 5 seconds. This test pattern is generated by the Pacific3. So if you see this test pattern you can determine that the back end video chain (Pacific3, LVDS and display) is working. Also new in this chassis: when you activate CSM and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of your USB stick. This info can be handy if you don't have picture.
Service Modes, Error Codes, and Fault Finding
without a Dolby Signalling bit, this indicator will show "OFF" even though a Dolby transmission is received. Surround Mode. Indicates the by the customer selected sound mode (or automatically chosen mode). Possible values are "STEREO" and "VIRTUAL DOLBY SURROUND". It can also have been selected automatically by signalling bits (internal software). See DFU on how to change this item. Audio System. Gives information about the audible audio system. Possible values are "Stereo", "Mono", "Mono selected", "Dual I", "Dual II", "Nicam Stereo", "Nicam mono", Nicam dual I", "Nicam dual II", "Nicam available", "analogue In: No Dig. Audio", "Dolby Digital 1+1", "Dolby Digital 1/0", "Dolby Digital 2/0", "Dolby Digital 2/1", "Dolby Digital 2/2", "Dolby Digital 3/0", "Dolby Digital 3/1", "Dolby Digital 3/2", "Dolby Digital Dual I", "Dolby Digital Dual II", "MPEG 1+1", "MPEG 1/0", "MPEG 2/0" and "Not supported signal". This is the same info as you will see when pressing the "INFO" button in normal user mode (item "Sound"). When the audio is muted, there will be no info displayed. AVL. Indicates the last status of AVL (Automatic Volume Level) as set by the customer: See DFU on how to change this item. Delta Volume. Indicates the last status of the delta volume for the selected preset as set by the customer: from "-12" to "+12". See DFU on how to change this item.. Preset Lock. Indicates if the selected preset has a child lock: "LOCKED" or "UNLOCKED". See DFU on how to change this item.. Child lock. Indicates if "Child lock" is set to "UNLOCK", "LOCKED" or "CUSTOM LOCK. See DFU on how to change this item.. Lock after. Indicates at what time the channel lock is set: "OFF" or e.g. "18:45" (lock time). See DFU on how to change this item. Parental rating lock. Gives the last status of the parental rating lock as set by the customer. See DFU on how to change this item. Parental rating status. Gives the value of the parental rating status as sent by the current preset. TV ratings lock. Only applicable for US. Movie ratings lock. Only applicable for US. V-Chip TV status. Only applicable for US. V-Chip movie status. Only applicable for US. Region rating status (RRT). Only applicable for US. On timer. Indicates if the "On timer" is set "ON" or "OFF" and when it is set to "ON", also start time, start day and program number is displayed. See DFU on how to change this item. Location. Gives the last status of the location setting as set via the installation menu. Possible values are "Shop" and "Home". If the location is set to "Shop", several settings are fixed. So for a customer location must be set to "Home". Can be changed via the installation menu (see also DFU). HDMI key validity. Indicates if the HDMI keys (or HDCP keys) are valid or not. In case these keys are not valid and the customer wants to make use of the HDMI functionality, the SSB has to be replaced. IEEE key validity. Not applicable. POD key validity. Not applicable. Tuner Frequency. Indicates the frequency the selected transmitter is tuned to. TV System. Gives information about the video system of the selected transmitter. In case a DVBT signal is received this item will also show ATSC. BG: PAL BG signal received DK: PAL DK signal received L/La: SECAM L/La signal received I: PAL I signal received M: NTSC M signal received ATSC: ATSC or DVBT signal received
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Source: "TUNER", "EXT1", "EXT2", "EXT3", "EXT4", "YPbPr1", "YPbPr2", "VGA", "DVI-I", ""HDMI 1", "HDMI 2", "SIDE" and "DVI". Video signal quality: "VIDEO", "SVIDEO", "RGB 1FH", "YUV", "VGA", "SVGA", "XGA", "CVBS", Y/C", "YPBPR 1FH 480p", "YPBPR 1FH 576p", "YPBPR 1FH 1080I", "YPBPR 2FH 480p", "YPBPR 2FH 576p", "YPBPR 2FH 1080i", "RGB 2FH 480p", "RGB 2FH 576p", "RGB 2FH 1080i", "720p" or "Unsupported". Tuned Bit. Due to the DVBT architectural setup this item does not give useful information any more. Digital signal modulation. No useful information for Service purposes. 12NC one zip SW. Displays the 12NC number of the onezip file as it is used for programming software in production. In this one-zip file all below software version can be found. Initial main SW. Displays the main software version which was initially loaded by the factory. Current main SW. Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: BX31E_1.2.3.4. Flash utils SW. Displays the software version of the software which contains all necessary components of the download application. To program this software, EJTAG tooling is needed. Example: FLASH_1.1.0.0. Standby SW. Displays the built-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB.(see chapter Software upgrade). Example: STDBY_3.0.1.2. MOP SW. Not applicable for this chassis. Pacific 3 Flash SW. Displays the Pacific 3 software version. NVM version. Displays the NVM version as programmed by factory.
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How to Exit CSM Press "MENU" on the RC-transmitter. · · · · · · · 5.2.4 Service Mode of Converter Boards for Ambi Light Purpose To switch on the lamps manually in case I2C-bus triggering fails. The Service Mode can be activated by disconnecting connectors 1M59 and 1M49 and then by shorting for a moment the two solder pads [1] on the Ambi Light Inverter Panel. See figure "Service Mode pads".
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Figure 5-3 Service Mode pads AmbiLight panel In this chassis, both single and double fitted boards can be used. The double fitted boards are used in sets with 3 or 4
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Source. Indicates which source is used and the video quality of the selected source. (Example: Tuner, Video)
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Service Modes, Error Codes, and Fault Finding
When the TV is in a protection state due to an error detected by standby software (and thus blinking an error) and SDM is activated via shortcutting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know here is, that if e.g. the 3V3 detection fails (and thus error 11 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted). When the TV is in protection state due to an error detected by main software (Viper protection) and SDM is activated via shortcutting the pins on the SSB, the TV starts up and ignores the error. Due to architectural reasons it is possible that the TV will end up in an undefined state (e.g. when the fast I2C bus is blocked). In this case diagnose has to be done via ComPair. The abbreviations "SP" and "MP" in the figures stand for: · SP: protection or error detected by the Stand-by Processor. · MP: protection or error detected by the VIPER Main Processor. In the next transition diagrams for "POD" should be read "CI".
sided Ambi Light units whereas the single fitted boards are used in sets with 2 sided Ambi Light units. A double fitted board can drive 2 lamp units (6 lamps) and a single fitted board can drive 1 lamp unit (3 lamps). The double fitted boards are supplied by +12Va and +12Vb. The microprocessor is supplied by +12Va. Therefore, if only +12Va is available, lamp unit B will not work. See figure "Building blocks of Converter Board" for details.
Inverters
+12Va
+12Va
Stab.
+5V
Lamp unit A
Board select
µProcessor
PWM out
I˛C
Lamp unit B
Protection
+12Vb (12-13V)
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Figure 5-4 Building blocks of Converter Board The microprocessor performs the following tasks: · Dimming of Ambi Light by means of PWM. · Translation of I2C-bus commands to PWM. · Switches the Ambi Light board to protection if needed (in case of protection only the lamps switch off, no set protection is triggered).
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There are two ways of protection: parallel arcing protection and serial arcing protection. Parallel arcing protection is performed by sensing the switching frequency. In case of short circuit of the transformer output, this frequency > 100 kHz and the board goes into protection. Serial arcing protection is performed by detection of arc in ground wire of the lamp units. In this case, the protection pulse is transmitted via an opto-coupler. Protection can be disabled by short-circuiting diode 6112 or capacitor 2173 or by connecting pin 8 of the microprocessor to ground. Repair Tips In case only one or no lamp unit at all works, probably the +12Vb (12 - 13 V) is not available or the fuse is broken. Check for broken MOSFETS or check if they are switched off properly by the transistors connected to the PWM outputs of the microprocessor. In case the Ambi Light switches off after two seconds, serial arcing or parallel arcing protection is active. Serial arcing protection can be excluded by disconnecting the opto-coupler; check for bad solder joints on transformer or lamp units. Parallel arcing protection can be disabled by grounding pin 8 of the microprocessor. Usually the switching frequency (normally 63 kHz) will then be too high. Possible causes are one MOSFET of the converter has no gate drive or is broken, or there is a short-circuit of the output of the transformer.
5.3
Stepwise Start-up
The stepwise start-up method, as known from FTL/FTP sets (EMG based sets) is not valid any more. There are two possible situation: one for protections detected by standby software and one for protections detected by main software.
Service Modes, Error Codes, and Fault Finding
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Mains off
Mains on
St by
(Off St by)
- WakeUp requested - Acquisition needed - No data Acquisition required and no POD present - tact SW pushed - WakeUp requested - Acquisition needed
Semi St by
WakeUp requeste d
Active
- St by requested - tact SW pushed
- POD Card removed - tact SW pushed
No data Acquisition required and POD present
WakeUp requeste d GoToProtection GoToProtection
POD St by
GoToProtection
On
For detailed information concerning the triggers that cause the state transitions, please consult the Jaguar FRS or the ATSC SAD.
Protection
The protection state is hardware wise identical to the standby state but has other, limited wake up reasons.
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Figure 5-5 Transition diagram
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