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freeView IP 100
Single Port KVM over IP SWITCH
USER'S MANUAL
Rev 1.4 P/N: KVM-01IA
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Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered trademarks of Sun Microsystems, Inc. Internet Explorer, Windows Explorer, Windows, and HyperTerminal are trademarks or registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communication Corporation. Other trademarks or registered trademarks are the property of their respective holders.
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freeView IP 100 User's Manual
TABLE OF CONTENTS
1 QUICK INSTALLATION GUIDE........................................................................................................... 3 1.1 1.2 1.3 1.4 1.5 1.6 2 INTRODUCTION............................................................................................................................... 3 HARDWARE INSTALLATION............................................................................................................... 3 VIDEO MODES ............................................................................................................................... 3 INITIAL IP CONFIGURATION.............................................................................................................. 4 WEB INTERFACE ............................................................................................................................ 5 REMOTE CONSOLE ......................................................................................................................... 5
INTRODUCTION .................................................................................................................................. 7 2.1 2.2 2.3 2.4 2.5 2.6 2.7 WHEN THE SERVER IS OPERATIONAL .............................................................................................. 7 WHEN THE SERVER IS NON-OPERATIONAL ...................................................................................... 7 FEATURES ..................................................................................................................................... 8 PACKAGE CONTENTS...................................................................................................................... 8 TECHNICAL SPECIFICATIONS ........................................................................................................... 9 SYSTEM REQUIREMENTS ................................................................................................................ 9 CABLE DIAGRAMS ........................................................................................................................ 10
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HARDWARE INSTALLATION ........................................................................................................... 11 3.1 3.2 3.3 3.4 3.5 OPERATION OVERVIEW ................................................................................................................. 11 CONNECTING THE FREEVIEW IP 100 TO THE HOST SYSTEM .......................................................... 11 ETHERNET CONNECTION .............................................................................................................. 14 CONNECTING THE FREEVIEW IP 100 TO A MULTI-PORT KVM SWITCH ............................................ 15 CONNECTING THE EXTERNAL RESET/POWER OPTION .................................................................... 15
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CONFIGURATION ............................................................................................................................. 16 4.1 4.2 4.3 4.4 4.5 INITIAL CONFIGURATION ................................................................................................................ 16 INITIAL CONFIGURATION VIA DHCP SERVER .................................................................................. 16
FREEVIEW IP 100 SETUP PROGRAM ............................................................................................. 16
INITIAL CONFIGURATION VIA SERIAL CONSOLE ............................................................................... 17 KEYBOARD, MOUSE AND VIDEO CONFIGURATION .......................................................................... 18
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USAGE............................................................................................................................................... 22 5.1 5.2 5.3 5.4 5.5 PREREQUISITES ........................................................................................................................... 22 HTTP/HTTPS............................................................................................................................. 22 LOGGING IN AND LOGGING OUT .................................................................................................... 23 THE REMOTE CONSOLE................................................................................................................ 25 MAIN WINDOW ............................................................................................................................. 26
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MENU OPTIONS................................................................................................................................ 35 6.1 6.2 6.3 6.4 6.5 6.6 REMOTE CONTROL ....................................................................................................................... 35 VIRTUAL MEDIA ............................................................................................................................ 37 USER MANAGEMENT .................................................................................................................... 49 KVM SETTINGS ........................................................................................................................... 50 DEVICE SETTINGS ........................................................................................................................ 56 MAINTENANCE ............................................................................................................................. 68
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TROUBLESHOOTING....................................................................................................................... 72 7.1 CERTIFICATES .............................................................................................................................. 73
A. B. C. D.
PIN ASSIGNMENTS .......................................................................................................................... 74 KEY CODES ...................................................................................................................................... 75 VIDEO MODES .................................................................................................................................. 78 RACK MOUNT KIT INSTALLATION DIAGRAM............................................................................... 78
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freeView IP 100 User's Manual
LIST OF FIGURES
Figure 1-1: The Host and Console Connectors ............................................................................................ 5 Figure 1-2: KVM Setup Program................................................................................................................... 6 Figure 1-3: Java Warning.............................................................................................................................. 8 Figure 1-4: Remote Console ......................................................................................................................... 8 Figure 3-1a: Single Server Usage Scenario ............................................................................................... 13 Figure 3-1b: Multiple Server Usage Scenario ............................................................................................. 13 Figure 4-1: Setup Utility............................................................................................................................... 19 Figure 5-1: Encryption Key Length in Internet Explorer.............................................................................. 25 Figure 5-2: Login Screen............................................................................................................................. 25 Figure 5-3: Main Page................................................................................................................................. 26 Figure 5-4: Remote Console ....................................................................................................................... 27 Figure 5-5: Remote Console Control Bar.................................................................................................... 28 Figure 5-6: Remote Console Options Menu ............................................................................................... 29 Figure 5-7: Remote Console Exclusive Mode............................................................................................. 30 Figure 5-8: Remote Console Options Menu Scaling ............................................................................... 30 Figure 5-9: Remote Console Options Menu Local Cursor....................................................................... 31 Figure 5-10: Video Settings Panel .............................................................................................................. 32 Figure 5-11: Soft Keyboard ......................................................................................................................... 33 Figure 5-12: Soft Keyboard Mapping .......................................................................................................... 34 Figure 5-13: Remote Console Confirmation Dialog .................................................................................... 35 Figure 5-14: Encoding................................................................................................................................. 35 Figure 5-15: Status Line .............................................................................................................................. 36 Figure 5-16: Bandwidth Usage.................................................................................................................... 36 Figure 6-1: KVM Console............................................................................................................................ 37 Figure 6-2: Telnet Console .......................................................................................................................... 38 Figure 6-3: Virtual Floppy Disk Screen ....................................................................................................... 39 Figure 6-4: Select Image File ...................................................................................................................... 40 Figure 6-5: Virtual CD-ROM Image Screen ................................................................................................ 41 Figure 6-6: Select Windows Share ............................................................................................................. 41 Figure 6-7: Windows Explorer Context Menu ............................................................................................. 42 Figure 6-8: Share Configuration Dialog ...................................................................................................... 42 Figure 6-9: RawWrite for Windows Selection Dialog .................................................................................. 44
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Figure 6-10: Nero Selection Dialog............................................................................................................. 45 Figure 6-11: Drive Redirection Menu .......................................................................................................... 45 Figure 6-13: Create a New Device.............................................................................................................. 48 Figure 6-14: Device Configuration Dialog ................................................................................................... 48 Figure 6-15: New Device Added ................................................................................................................. 49 Figure 6-16: Drive Redirection Setting........................................................................................................ 49 Figure 6-17: Drive Redirection Dialog......................................................................................................... 49 Figure 6-18: Drive Redirection Completed.................................................................................................. 50 Figure 6-19: USB Mass Storage Option...................................................................................................... 50 Figure 6-20: Set Password.......................................................................................................................... 51 Figure 6-21: Set User.................................................................................................................................. 52 Figure 6-22: User Console Settings (Part 1)............................................................................................... 53 Figure 6-22: User Console Settings (Part 2)............................................................................................... 54 Figure 6-23: Keyboard and Mouse Settings ............................................................................................... 56 Figure 6-24: Video Settings......................................................................................................................... 57 Figure 6-25: Network Settings .................................................................................................................... 59 Figure 6-26: Dynamic DNS ......................................................................................................................... 60 Figure 6-27: Dynamic DNS Scenario.......................................................................................................... 61 Figure 6-28: Device Security....................................................................................................................... 62 Figure 6-29: Certificate Settings ................................................................................................................. 63 Figure 6-30: SSL Certificate Upload ........................................................................................................... 64 Figure 6-31: Serial Port ............................................................................................................................... 65 Figure 6-32: Date and Time ........................................................................................................................ 67 Figure 6-33: Event Log................................................................................................................................ 68 Figure 6-34: Device Information.................................................................................................................. 70 Figure 6-35: Connected Users.................................................................................................................... 70 Figure 6-36: Event Log List ......................................................................................................................... 71 Figure 6-37: Update Firmware .................................................................................................................... 71 Figure 6-38: Unit Reset ............................................................................................................................... 73 Figure B-1: English (US) Keyboard Layout................................................................................................. 78 Figure D-1: Rack Mount Installation Diagram ............................................................................................. 79
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freeView IP 100 User's Manual
1 QUICK INSTALLATION GUIDE
1.1 Introduction
The freeView IP 100 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via internet protocol (IP). The unit can also be used in a multi administrator and multi server environment. In addition, the unit is a KVM switch, which can also be used with a local console (a local set of monitor, keyboard, and mouse).
1.2
Hardware Installation
Host
Console
Figure 1-1: The Host and Console Connectors
1. Power off the server. 2. Remove the unit from the box. 3. Connect the included KVM cable from the server to the ports labeled Host on the unit. (Check that the keyboard and mouse connectors are connected to the proper ports and are not crossed.) 4. If a local console is being used, connect the local monitor, mouse, and keyboard to the ports labeled Console on the unit. 5. If a remote mass storage device is being used, connect the included USB cable from the server to the USB port on the unit. 6. Connect an Ethernet cable to the LAN port and/or modem to RS-232 serial port, depending on how the unit will be accessed. 7. Power on the unit. 8. Power on the server.
1.3
Video Modes
Please refer to Appendix C for a list
The freeView IP 100 supports many common video modes. of all supported video modes.
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1.4
Initial IP Configuration
By default, the freeView IP 100 uses the network parameters shown in Table 1-1.
Parameter IP-Address Net-mask Default-Gateway
Value 192.168.1.22 255.255.255.0 None
IP auto configuration Static
Table 1-1: Default network configuration
If these network parameters do not match the network configuration, the device's network settings can be configured using the program KVMSetup.exe located on the installation CD after the unit has been connected to the network and powered on. To change the network settings of the device: 1. Open Windows Explorer and browse to the CD drive. 2. Double-click the file KVMSetup.exe. 3. A screen similar to Figure 1-2 will be displayed.
Figure 1-2: KVM Setup Program
4. Select the unit's MAC address from the drop-down list under "Device MAC address". 5. Enter the desired IP address for the device under "Network Configuration".
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freeView IP 100 User's Manual
6. Enter the user name and password under "Authentication". "super" and the default password is "pass". 7. Click "Setup Device".
The default user name is
1.5
Web Interface
Once the device has been configured to match the network setup, log in to the web interface using a Java enabled web browser. Once the web browser is running, enter "http://" in the browser window (e.g. if the device's IP address is 192.168.1.22, type "http://192.168.1.22" in the browser window). The default user name and password to log into the device are shown below. User name Password super pass
It is recommended that the default password be changed immediately to prevent unauthorized access to the device.
1.6
Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which the freeView IP 100 is connected. The web browser which is used to access the unit has to have Java Runtime Environment version 1.1 or higher installed. However, it is strongly recommended that the Sun JVM 1.4 is installed. To access the remote console of the host, click the Console icon on the top-left corner of the screen. There may be a slight delay as the Java virtual applet is being loaded. If the screen shown in Figure 1-3 appears, click "Yes".
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Figure 1-3: Java Warning
Figure 1-4 shows the top of the Remote Console window.
Figure 1-4: Remote Console
Once connected, the following can be performed to improve the user experience:
Auto Adjust button If the video displayed is distorted, click this button and the device will automatically adjust its display to improve the quality.
Sync Mouse button Choose this option in order to synchronize the local with the remote mouse cursor. This is only required if using Double Mouse mode. It is recommended that mouse acceleration is turned off on the host device.
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freeView IP 100 User's Manual
2 Introduction
Thank you for purchasing the freeView IP 100. The freeView IP 100 saves money, time, space, equipment and power. The freeView IP 100 defines a new class of remote KVM access devices, it combines digital remote KVM access via IP networks with comprehensive and integrated system management. The device provides convenient, remote KVM access and control via LAN or Internet. It captures, digitizes, and compresses the video signal and transmits it with keyboard and mouse signals to and from a remote computer. The freeView IP 100 provides a non-intrusive solution for remote access and control. Remote access and control software runs on the embedded processor only and not on the mission-critical servers, so that there is no impact on server or network performance. Furthermore, the freeView IP 100 offers additional remote power management when used with an optional IP Power device. The device supports consoles consisting of a PS/2 keyboard and mouse and HDDB 15 video output and will automatically detect the current video mode of the console. The freeView IP 100 will accept video streams up to 110 MHz. This results in a screen resolution of 1280x1024 pixels with a frame rate of 60 Hz.
2.1
When The Server Is Operational
The freeView IP 100 gives you full control over the remote server. The Management Console allows you to access the remote server's graphics, keyboard and mouse and the ability to send special commands to the server. You can also perform periodic maintenance on the server. Using the Remote Console, you can do the following: A. Reboot the system. B. Monitor the boot process. C. Boot to a different operating system on dual-boot machines. D. Boot up in Windows Safe Mode. E. Boot the system from a separate partition to load diagnostic environment. F. Run special diagnostic programs.
2.2
When The Server Is Non-Operational
Using the freeView IP 100, the system administrator can discover problems with the server, though fixing hardware problems is not possible through a remote management device. Nevertheless, the device gives the administrator valuable information about the type of hardware failure. Serious hardware failures can be categorized into five different categories, with the percentage chance of failure listed below: A. Hard disk failure 50%
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B. C. D. E.
Power cable detached, power supply failure 28% CPU, Controller, main board failure 10% CPU fan failure 8% RAM failure 4%
Using the freeView IP 100, administrators can determine which kind of serious hardware failure has occurred (See table 2-1). Type of Failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. CPU fan failure RAM failure Detected By Console screen, CMOS set-up information Server remains in power off state after power on command has been given. Power supply is on, but there is no video output. Server specific management software Boot-sequence on boot console
Table 2-1 Host System Failures and Detection Methods
2.3
· · · · · · · · · ·
Features
Manage servers around the world from your desk KVM (keyboard, video, mouse) access over IP and analog telephone line (modem required) BIOS level access SSL encryption No impact on server or network performance High-performance mouse tracking and synchronization Port to connect a user console for direct analog access to KVM switch Local Mouse suppression (only when using Sun's Java Virtual Machine) Can be used with any standard KVM Remote mass storage control
2.4
Package Contents
1 PC 1 PC 1 PC 1 PC 1 SET
freeView IP 100 Quick Install Guide Installation software and User Manual on CD-ROM AC to DC Power Adapter Rack mount Kit
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freeView IP 100 User's Manual
Null modem cable USB A to B 6 feet cable 3-in-1 3 feet KVM cable
1 PC 1 PC 1 PC
2.5
Technical Specifications
freeView IP 100 1 1 PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA HDDB 15 pin USB Type B receptacle PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA HDDB 15pin RJ-45 8P8C 1 1 x 10BASE-T Ethernet 1 x 100BASE-T Ethernet 1 PS/2 PS/2 Local: 1600X1200 Remote: 1280X1024 Metal DC 5V, 2.5A 0 ~ 5°C -20 ~ 60°C 0 ~ 80%, Non-Condensing Desktop 1700g 156 X139 X 27
Model No. PC Port Console Port PC Port Connector (All Female Types)
Console Port Connector (All Female Types) Remote Console Connector Serial Port (DB9 pin Male) LAN port (RJ-45 8P8C) Reset button Keyboard Emulation Mouse Emulation VGA Resolution Housing Power Adapter Operation Temperature Storage Temperature Humidity Size Weight (kg) Dimension (mm)
2.6
Item
System Requirements
Description One PS/2 Keyboard, one PS/2 Mouse and one monitor One PC or Server or the console port of another KVM switch
Local console side Host side
Remote Console side One PC or Multiple PCs are linked into the network
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2.7
Cable Diagrams
PS/2 Cable: Mini Din 6 pin Male to Male
VGA Cable: HDB15 pin Male to Male
USB 2.0 Cable: USB A-B cable
AT to PS/2 keyboard adapter: (Optional) Din 5 pins Male to Mini Din 6 pin Female
CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C
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freeView IP 100 User's Manual
3 Hardware Installation
3.1 Operation Overview
Figure 3-1 shows some examples of how to connect the freeView IP 100 to the local area network.
freeView IP
PC
IP Network Administrator Figure 3-1a: Single Server Usage Scenario
freeView IP
8/16 PS/2 IP Network KVM Switch Multiple Servers Administrator Figure 3-1b: Multiple Server Usage Scenario
The freeView IP 100 can be used in a multi-administrator, multi-server environment. Attaching one or several units to a matrix KVM switch allows multiple users to access multiple servers using the remote console.
3.2
Connecting The freeView IP 100 To The Host System
In order to connect the device to the host system, perform the following steps: Step 1 Connect the VGA cable on one end a KVM cable to the monitor port on the host system and the VGA cable on the other end of the cable to the monitor port on the host side of the unit.
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Step 2 Connect the green PS/2 plug on one end of a KVM cable to the mouse port on the host system and the green PS/2 plug on the other end of the cable to the mouse port on the host side of the unit.
Step 3 Connect the purple PS/2 plug on one end of a KVM cable to the keyboard port on the host system and the purple PS/2 plug on the other end of the cable to the keyboard port on the host side of the unit.
Step 4 (Only required if using Virtual Media) Connect the type A connector of a USB A-B cable to the USB port on the host system and the type B connector to the unit.
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freeView IP 100 User's Manual
Step 5 Connect an Ethernet cable to the Ethernet port on the unit and/or connect a modem to the DB-9 port on the unit, depending on how the KVM is accessed remotely.
INTERNET
Modem
Step 6 (Only required if using a local console) Connect the monitor to the monitor port on the console side.
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Step 7 (Only required if using a local console) Connect the keyboard to the PS/2 port marked as keyboard on the console side.
Step 8 (Only required if using a local console) Connect the mouse to the PS/2 port marked as mouse on the console side.
Step 9 Connect the power supply on to the freeView IP 100.
3.3
Ethernet Connection
The rear side of the freeView IP 100 provides a RJ-45 connector for a 10/100 Mbps Ethernet connection. Using a 10 Mbps Connection For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. · · Make sure that the cable is wired appropriately for a standard 10BASE-T adapter. Align the RJ-45 plug with the notch on the adapter's connector and insert it into the adapter's connector.
Using a 100 Mbps Connection For 100BASE-TX Fast Ethernet networks, the freeView IP 100 supports Category 5 or higher UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a 100BASE-TX hub or switch.
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freeView IP 100 User's Manual
· ·
Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter. Align the RJ-45 plug with the notch on the adapter's connector and insert it into the adapter's connector.
3.4
Connecting The freeView IP 100 To A Multi-Port KVM Switch
3.5
Connecting The External Reset/Power Option
Refer to the manual of the IP Power or Serial over IP device for instructions on connecting them to the serial interface on the rear of the freeView IP 100.
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4 Configuration
4.1 Initial Configuration
The freeView IP 100 is shipped with the network configuration listed in Table 4-1.
Parameter IP auto configuration IP-Address Net-mask Default-Gateway DHCP None
Value
255.255.255.0 None
Table 4-1: Initial Network Configuration
Note: If the freeView IP 100 cannot find a DHCP server on startup, it will not have an IP address. The following describes the initial IP configuration that is necessary to access the unit for the first time. Note: Before installation, make a note of the MAC address of the unit before installing the device, it is located on the label on the bottom of the unit.
4.2
Initial Configuration Via DHCP Server
By default, the freeView IP 100 will attempt to obtain an IP address from a DHCP server on the network. To determine the IP address obtained via DHCP, either check the list of assigned IP addresses on the DHCP server and find the IP address assigned to the MAC address of the unit, or set the DHCP server to assign a fixed IP address to the MAC address of the device. Consult the manual for the DHCP server for detailed configuration instructions. Alternatively, the setup tool KVMSetup.exe found on the Installation Disk accompanying the product can also be used to set up the unit.
4.3
freeView IP 100 Setup Program
Connect the freeView IP 100 to a computer via local network or USB. Start the setup tool KVMSetup.exe located on the Installation Disk on the computer. The program screen is shown in Figure 4-1.
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freeView IP 100 User's Manual
Figure 4-1: Setup Utility
On the upper left corner, the MAC address(es) of all freeView IP 100 switches are displayed. To rescan for devices, click "Refresh Devices". 1. Select the MAC address of the unit to be configured from the dropdown list. 2. Click "Query Device" to populate the current configuration of the device. 3. Enter the network configuration settings in the Network Configuration screen. 4. Enter the username and password of the device in the Authentication screen. The default username is "super" and the default password is "pass". 5. If desired, enter a new password for the super user. Note: Write down the new password and keep it in a safe, secure location for later reference. 6. Click "Setup Device" to save the new settings. 7. Click "OK" to close the window.
4.4
Initial Configuration Via Serial Console
Connect a null modem cable from a serial port on a computer to the RS-232 port on the console side of the freeView IP 100. Open up a terminal access program (e.g. HyperTerminal) to access the device. The unit uses the terminal parameters shown in Table 4-2. Parameter Bits/second Data bits Value 115200 8
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Parity Stop bits Flow Control
No 1 None
Table 4-2: Serial line parameters
1. 2. 3. 4. 5.
Power off the unit. Power on the unit and immediately press the key. After the boot up sequence is completed, a "=>" prompt will appear. Type "config" and press the key and wait for the configuration questions to appear. For each question, type in the desired settings, or press to accept the default value shown in square parenthesis [ ]. 6. The parameters that can be set are as follows: IP auto configuration (none/dhcp/bootp) [dhcp]: With this option, the user can specify whether the freeView IP 100 gets its network settings from a DHCP or BOOTP server. For DHCP, enter "dhcp", and for BOOTP enter "bootp". If neither option is selected, the IP auto configuration is disabled and the network settings will need to be configured manually. IP [192.168.1.22]: The IP address of the unit. This option is only applied if IP auto configuration is set to none. Net mask [255.255.255.0]: The subnet mask of the unit. This option is only applied if IP auto configuration is set to none. Gateway (0.0.0.0 for none) [0.0.0.0]: The IP address of the default gateway of the device. If a default gateway is not available, enter 0.0.0.0. This option is only applied if IP auto configuration is set to none.
4.5
Keyboard, Mouse And Video Configuration
The freeView IP 100 can be connected to the host machine's peripheral ports via PS/2 or USB. The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections.
4.5.1
freeView IP 100 Keyboard Settings
The freeView IP 100's settings for the host keyboard type have to be correct in order for the remote keyboard to work properly. See Section 6.4.2 for details.
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freeView IP 100 User's Manual
4.5.2
Remote Mouse Settings
A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeView IP 100 addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the freeView IP 100: Auto mouse speed The automatic mouse mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation. Fixed mouse speed This mode translates the mouse movements from the Remote Console in a way that one pixel move will lead to a fixed number of pixel moves on the remote system. The number of pixels can be adjusted using the scaling feature. It should be noted that this will only work when mouse acceleration is turned off on the remote system.
4.5.3
Auto Mouse Speed And Mouse Synchronization
The automatic mouse mode performs the speed detection during mouse synchronization. If the local mouse loses synchronization with the remote mouse, there are two methods for re-synchronizing local and remote mouse: Fast Sync Fast synchronization is used to correct a temporary, but fixed skew. Choose this option using the Remote Console options menu or press the mouse synchronization hotkey sequence if it has been defined. Intelligent Sync If fast synchronization does not work or the mouse settings have been changed on the host system, use intelligent resynchronization. This method takes more time than the fast synchronization and can be accessed in the Remote Console option menu. Intelligent synchronization requires the picture be adjusted correctly. Use the auto adjustment function or the manual correction in the Video Settings panel to configure the picture. The Sync Mouse button at the top of the Remote Console behaves differently, depending on the current state of mouse synchronization. Pressing this button will perform a fast sync, except when the KVM port or the video mode have been changed, in which case an intelligent sync will be performed. Note: When using the console for the first time, press the Auto Adjust Button if the local mouse pointer is not synchronized with the remote mouse pointer.
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4.5.4
Host System Mouse Settings
The host's operating system knows various settings from the mouse driver. Note that the following limitations do not apply if the Mouse Type is set to USB and "MS Windows 2000 and newer". While the freeView IP 100 works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are limitations which may prevent this synchronization from working properly: Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers. If this occurs, disable the vendor-specific mouse driver on the host system. Windows XP Mouse Settings Windows XP has a setting called "improve mouse acceleration" which has to be deactivated. Active Desktop If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background, use a wallpaper instead. Alternatively, Active Desktop can be disabled altogether. Move the mouse pointer to the upper left corner of the applet screen and move it back and forth slightly to resynchronize the mouse. If resynchronizing fails, disable mouse acceleration and repeat the procedure.
4.5.5
Single And Double Mouse Mode
The information above applies to the Double Mouse Mode, where both the remote and local mouse pointers are visible and need to be synchronized. The freeView IP 100 also supports a Single Mouse Mode, where only the remote mouse pointer is visible. Enable this mode in the open Remote Console and click in the window area to activate it. The local mouse pointer will be hidden and the remote mouse pointer can be controlled directly. To leave this mode, it is necessary to define a mouse hotkey in the Remote Console Settings Panel. Press this key to free the captured local mouse pointer.
4.5.6
Recommended Mouse Settings
The following are suggestions for mouse modes for various operating systems:
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freeView IP 100 User's Manual
MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP disable the "enhance pointer precision" option in the Control Panel. SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1:1, no acceleration. As an alternative, use Single Mouse Mode. MAC OS X It is recommended that the Single Mouse Mode be used.
4.5.7
Video Modes
The freeView IP 100 supports most common video modes. When running X11 on the host system, do not use any custom mode lines with special video modes, otherwise, the device may not be able to detect the video mode. It is recommended that a standard VESA video mode is used instead.
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5 Usage
5.1 Prerequisites
The freeView IP 100 features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail. The interfaces are accessed using the TCP/IP protocol, thus they can be accessed though the Ethernet interface.
5.2
HTTP/HTTPS
Full access is provided by the embedded web server. The freeView IP 100 can be managed using a standard web browser. The web interface can be accessed using the insecure HTTP protocol, or the encrypted HTTPS protocol. Whenever possible, use HTTPS for increased security. Telnet A standard Telnet client can be used to access an arbitrary device connected to the freeView IP 100's serial port via a terminal mode. The primary interface of the freeView IP 100 is the HTTP interface. This is covered extensively in this chapter. Other interfaces are addressed in subtopics. In order to use the Remote Console window of the managed host system, the browser has to support Java Runtime Environment (JRE) version 1.1 or higher. If the browser does not have Java support (such as on a PDA), the web interface and be accessed and configure, but the remote console will be unavailable. Important: It is recommended that the latest version of Sun's JVM is installed. For an insecure (HTTP) connection to the device, the following browsers are recommended: · · Microsoft Internet Explorer version 6.0 or higher on Windows 98, Windows ME, Windows 2000 and Windows XP Netscape Navigator 7.0 or Mozilla 1.6 on Windows 98, Windows ME, Windows 2000, Windows XP, Linux and other UNIX-like Operating Systems
In order to access the remote host system using a securely encrypted connection, a browser that supports the HTTPS protocol is required. Strong security is only assured by using a key length of 128-bit. Some older browsers do not support 128-bit encryption. Using the Internet Explorer, the current key length supported can be found under "Help", "About Internet Explorer". The dialog box contains a link that leads to information on how to upgrade the
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freeView IP 100 User's Manual
browser to a state of the art encryption scheme. Figure 5-1 shows the dialog box presented by the Internet Explorer 6.0.
Figure 5-1: Encryption Key Length in Internet Explorer
Newer web browsers support strong encryption by default.
5.3 5.3.1
Logging In And Logging Out Logging In
Launch the web browser and enter the address of the freeView IP 100 in the Address Bar. The address used can be an IP address or a host and domain name, in the case where the DNS server has a symbolic name. For example, type the following in the address line of the web browser when establishing an unsecured connection: http:// When using a secure connection, type in: https:// The login page will be displayed (Figure 5-2).
Figure 5-2: Login Screen
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The device has a built-in super user that has full access to the device. and password for the super user are show in Table 5-1.
The default username
Login name Password
super (factory default) pass (factory default)
Table 5-1: Default User Settings
Note: The super user cannot access the device via the serial interface. Note: Change the super user password as soon as possible. Failure to do so will pose a severe security risk and will allow unauthorized users to access the device. Navigation After logging into the freeView IP 100, the main page shown in Figure 5-3 will be displayed. This page consists of three parts: the buttons on the upper side allow the user to navigate within the web interface (see Table 5-2 for details). The lower left frame contains a navigation bar which allows the user to switch between the different sections of the unit. The lower right frame displays details of the menu item selected on the left frame.
Figure 5-3: Main Page
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Return to the main page of the freeView IP 100. Show the remote console.
Log out of the web interface.
Table 5-2 Web Interface Icons
5.3.2
Logging Out
To log out of the web interface, click the Logout button on the main window. The user will also be logged out automatically after 30 minutes of inactivity.
5.4
The Remote Console
General description The Remote Console is the redirected screen, keyboard and mouse of the remote host system connected to the freeView IP 100.
Figure 5-4: Remote Console
The Remote Console window is a Java Applet that establishes its own connection to the freeView IP 100. The protocol used by the Remote Console is RFB (Remote Frame Buffer Protocol). Currently, RFB uses port number 443 to establish a connection. For proper operation, ensure that the local network environment allows traffic on port 443.
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Note: If the freeView IP 100 is connected to the Internet through a proxy server without NAT, the Remote Console will not be available from the WAN interface because web proxies are not able to relay the RFB packets. In case of problems, consult the network administrator for proper network configuration.
5.5
Main Window
Starting the Remote Console will open another additional window which displays the screen content of the host system. The Remote Console will behave the same as if it was being used locally, including the keyboard and mouse. However, the reaction time for the keyboard and mouse will have a slight delay. The severity of the delay depends on the bandwidth available to access the unit. Also, special keyboard combinations (e.g. Ctrl-Alt-Del in Windows) will affect the local system and not the remote system. See the next section for more details. Note: If a keyboard whose language is different from the host system's default language is used (e.g. a US English local keyboard is used to control a remote host running a German operating system), the local language will be used instead of the remote language. In the previous example, US characters will be sent to the host instead of German characters. To emulate the remote host language, select the appropriate language using the Local Keyboard option in the dropdown menu. See the next section for more details. The Remote Console window will automatically adjust to fit the size of the remote screen. However, the Remote Console window can be resized manually in the local window system the same way as other applications. Note: The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host.
5.5.1
Remote Console Control Bar
The top bar of the Remote Console window shown in Figure 5-5 contains the control bar. The control bar displays the state of the remote device and also allows the user to change the Remote Console settings.
Figure 5-5: Remote Console Control Bar
Ctrl+Alt+Delete This button sends the key combination "Control-Alt-Delete" to the remote system (see Section 6 for instructions on defining new key combination buttons).
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Auto Adjust button If the video display becomes distorted, click this button and wait a few seconds while the device tries to automatically readjust the video settings.
Sync mouse button This button activates the mouse synchronization process. Choose this option to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general, there is no need to change mouse settings on the host. This button is only available when using double mouse mode.
Single/Double Mouse Mode This button switches between Single Mouse Mode (only the remote mouse pointer is visible) and Double Mouse Mode (both remote and local mouse pointers are visible and need to be synchronized). Single mouse mode is only available if using SUN JVM 1.3 or higher.
Options This button opens the Options menu
Figure 5-6: Remote Console Options Menu
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A short description of the options follows. Monitor Only Toggles Monitor Only mode on and off. If Monitor Only is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access Toggles Exclusive Access mode if the user has the appropriate access level. When Exclusive Access is enabled, other users cannot open the Remote Console until the current user disables Exclusive Access or logs off the system. A change in access mode is also visible in the status line (Figure 5-7).
Figure 5-7: Remote Console Exclusive Mode
Scaling Allows the user to scale down the display of the Remote Console. The user can still use both the mouse and the keyboard, however the scaling algorithm may distort some items on the display.
Figure 5-8: Remote Console Options Menu Scaling
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Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer. Fast Sync: The fast synchronization is used to correct a temporary, but fixed skew. Intelligent Sync: Use this option if fast sync does not work or if the mouse settings have been changed on the host system. Note: Intelligent Sync takes more time than Fast Sync. Use the auto adjustment function or manual correction in the Video Settings panel to setup the picture. Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer. The selected shape will be saved for the current user and activated the next time this user opens the Remote Console. The number of available shapes depends on the Java Virtual Machine; a version of 1.2 or higher offers the full list.
Figure 5-9: Remote Console Options Menu Local Cursor
Video Settings This option opens a panel for changing the video settings for the freeView IP 100. The unit features two different dialogs, which influence the video settings:
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Video Settings Through The Web Interface This option enables the local video port. This option determines whether or not the video output from the host is transmitted to the local monitor. The Noise Filter option defines how the freeView IP 100 reacts to small changes in the video input signal. A large filter setting uses less network traffic and leads to a faster video display, but small changes in the display may not be recognized and updated on the remote immediately. A small filter setting displays all changes on the remote host instantly but will produce more network traffic (depending on the quality of the video input signal). The default setting should be suitable for most situations. Video Settings Through The Remote Console
Figure 5-10: Video Settings Panel
Brightness: Controls the brightness of the picture. Contrast: Controls the contrast of the picture. Clock: Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values. The default settings in conjunction with the auto adjustment procedure should be adequate for common configurations. If the picture quality is still poor after auto adjustment, change this setting together with the sampling phase to achieve a better quality. Phase: Defines the phase for video sampling, used with the sampling clock setting to control the display quality. Horizontal Position: Adjusts the horizontal position of the screen. Vertical Position: Adjusts the vertical position of the screen. Reset this Mode: Reset current mode specific settings to the factory-made defaults.
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Reset all Modes: Reset all modes to the factory-made defaults. Save Changes: Save changes permanently. Undo Changes: Restore last saved settings. Soft Keyboard
Figure 5-11: Soft Keyboard
·
Show
Opens the Soft-Keyboard screen (Figure 5-11). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine. · Mapping
Used for choosing the appropriate language and country mapping of the Soft-Keyboard.
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Figure 5-12: Soft Keyboard Mapping
·
Local Keyboard
Used to change the language mapping of the Remote Console Applet. Under normal circumstances, the applet automatically determines the appropriate value. However, the applet may not determine the correct value depending on the particular JVM and the browser settings. A typical example is a German localized system that uses an US-English keyboard mapping. In this case the Local Keyboard will need to be changed to the correct setting manually. · Hotkeys
Opens a list of defined hotkeys. By choose an entry, the selected command will be sent to the host system. A confirmation dialog can be added that will be displayed before sending the selected command to the remote host. Select "OK" to perform the command on the remote host.
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Figure 5-13: Remote Console Confirmation Dialog
Encoding
Figure 5-14: Encoding
Allows the user to adjust both the compression rate and the colour depth individually. Depending on the selected compression rate, the data stream between the freeView IP 100 and the Remote Console will be compressed in order to save bandwidth. Increasing the compression rate requires more resources from the freeView IP 100, thus should not be used when multiple users are accessing the remote console simultaneously. The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-quality pictures have best results with 4 Bit (16 gray scales). 1 Bit color depth (black/white) should only be used for extremely slow network connections.
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5.5.2
Remote Console Status Line
Status line The status line shows both the console and the connection state. The size of the remote screen is displayed as well. Figure 5-15 shows a Remote Console with a resolution of 1024x768 pixels. The value in brackets describes the connection to the Remote Console. "Norm" indicates a standard connection without encryption, "SSL" indicates a secure connection.
Figure 5-15: Status Line
Furthermore, both the incoming ("In") and the outgoing ("Out") network traffic are visible in kb/s. If compressed encoding is enabled, a value in brackets displays the compressed transfer rate.
Figure 5-16: Bandwidth Usage
For more information about Monitor Only and Exclusive Access settings, see the next section.
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6 Menu Options
6.1 Remote Control
The Remote Control menu allows the user to access the host system via web interface or Telnet.
6.1.1
KVM Console
Figure 6-1: KVM Console
There are several methods to open the Remote Console window: click the Console icon on the top bar, click the menu entry KVM Console on the left menu bar, or click on the console picture on the right. To refresh the static picture of the remote host screen, click on the "Refresh" button.
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6.1.2
Telnet Console
Figure 6-2: Telnet Console
The freeView IP 100 features a Telnet server that enables the user to connect to the host via a standard Telnet client. If the Telnet program uses a VT100, VT102 or VT220 terminal emulation (or a similar emulation), it is possible to perform a console redirection as long as the host machine is using a text based operating system (e.g. Unix). Connecting to the freeView IP 100 requires a telnet client on the local machine. To access the device, run the telnet program and specify the IP address of the unit. For example, if the unit's IP address is 192.168.1.22, type in "telnet 192.168.1.22" in Unix or Windows. Once connected, the user will be prompted for username and password. The credentials for authentication are identical to those of the web interface. Once the user has successfully logged into the device, a command line will be presented and the user can enter management commands. The Telnet interface supports two operation modes: the command line mode and the terminal mode. The command line mode is used to control or display device parameters. In terminal mode the connection is made from the local machine to the device connected to the serial port on the unit (if the serial settings are set correctly). All user input on the local machine are redirected to the device connected to the serial port and the response is displayed on the Telnet interface.
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The following list shows the commands available in mode command and their usage. Command Description help cls quit version terminal Displays the list of available commands Clears the screen Exits the current session and disconnects from the client Displays the release information Starts the terminal passthrough mode for the serial port. The key sequence "esc exit" switches back to the command mode. The command has an optional parameter (1 or 2) to select the desired serial port for passthrough access (only number 1 is supported at this time).
Table 6-1: Telnet Commands
6.2
Virtual Media
The Virtual Media menu allows the user to set up virtual media devices. Virtual media allows the user to access floppy drives, CD-ROMs, or external drives on the host machine from the client, and vice versa.
6.2.1
Floppy Disk
Figure 6-3: Virtual Floppy Disk Screen
Upload a Floppy Image To upload a floppy image to the freeView IP 100 from the local client for use on the host machine, follow these steps:
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· ·
Create an image of the floppy disk. See the next section for instructions on creating a floppy disk image. Type in the path of the image in the web interface. The path can be entered manually, or can be browsed by using the "Browse..." button on the interface.
Figure 6-4: Select Image File
·
The maximum image size is 1.44MB. To use a larger image, mount this image via a Windows Share (SAMBA) (see the next Section titled "Use Image on Windows Share (SAMBA) for details)". Click on the "Upload" button to initiate the transfer of the selected image file to the freeView IP 100's onboard memory. This image file is kept in the onboard memory of the device until the end of the current session, until the user logs out, or when the device is rebooted.
·
6.2.2
CD-ROM Image
Use Image on Windows Share (SAMBA) To include an image from a Windows share, select "CD-ROM Image" from the submenu.
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Figure 6-5: Virtual CD-ROM Image Screen
Figure 6-6: Select Windows Share
The following information has to be entered to mount the image properly: Share host: The server name, or its IP address. Share name: The name of the share to be used. Path to image: The path of the image file on the share. User (optional): If necessary, specify the user name for the share. If unspecified, and a guest account is activated, the guest account information will be used as the login. Password (optional): If necessary, specify the password required for the user name.
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To register the specified file image and its location click on the button "Set". The specified image file must be accessible on the network from the freeView IP 100. It is important to specify correct IP addresses and device names. Otherwise, the device may not be able to access the referenced image file. Additionally, ensure that the specified share is configured correctly, including granting administrator permissions to the share. Drives should be shared by the system administrator (or "root" on UNIX systems). Contact the network administrator for details. Windows 2000/XP Open Windows Explorer, navigate to the directory (or share), and click the right mouse button to open the context menu.
Figure 6-7: Windows Explorer Context Menu
Select "Sharing" to open the configuration dialog.
Figure 6-8: Share Configuration Dialog
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Adjust the settings for the selected directory. · · · · Enable sharing on the directory by selecting "Share this folder". Enter a name for the share. A short description for this folder can also be added in the "Comment" field. Adjust the permissions if required by clicking on "Permissions". Click "OK" to set the options for this share.
Unix, Solaris, Linux To access the share via SAMBA, SAMBA has to be configured properly. Either edit the SAMBA configuration file /etc/samba/smb.conf, or use the Samba Web Administration Tool (SWAT) or WebMin to set the correct parameters. For additional options see the Section titled Options for details.
6.2.3
Creating An Image
Floppy Images Unix, Solaris, Linux To create an image file, use the "dd" command in the operating system. This is a standard command included with most Unix, Solaris, and Linux distributions. To create a floppy image file, copy the contents of a floppy to a file using the following command: dd [ if=/dev/fd0 ] [ of=/tmp/floppy.image ] In this example, dd reads the entire disc from the device /dev/fd0, and saves the output in the specified output file /tmp/floppy.image. MS Windows A third party utility is required to create a floppy disk image. One such utility is RawWrite written by John Newbigin which can be found here: http://uranus.it.swin.edu.au/~jn/linux/rawwrite.htm Note that this is a third party software and is only mentioned as a reference and is neither endorsed or supported by freedom9.
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Figure 6-9: RawWrite for Windows Selection Dialog
From the menu, select the tab "Read". Enter (or select) the name of the file in which the floppy content should be saved. Click on the "Copy" button to initiate the image creation process. CD-ROM/ISO Images Unix, Solaris, Linux To create an image file, use the "dd" command in the operating system. This is a standard command included with most Unix, Solaris, and Linux distributions. To create a CDROM image file, copy the contents of the CDROM to a file. The following command can be used: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ] In this example, dd reads the entire disc from the device /dev/cdrin, and saves the output in the specified output file /tmp/cdrom.image. MS Windows To create the image file, use a third party CD imaging tool. Copy the whole contents of the disc into one single image file on the local hard disk. For example, with "Nero" software, choose "Copy and Backup". Then, navigate to the "Copy Disc" section. Select the CD-ROM or DVD drive to create an image from. Specify the filename of the image, and save the CD-ROM contents in that file.
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Figure 6-10: Nero Selection Dialog
6.2.4
Drive Redirection
Figure 6-11: Drive Redirection Menu
Driver Installation Follow the KVM Vision Viewer Setup Wizard to install the driver from the included CD-ROM.
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Figure 6-12: KVM Vision Viewer Setup
Create a New Device · · Start KVM Vision Viewer Click on "Device" and select "New Device" to create a new device
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Figure 6-13: Create a New Device
Figure 6-14: Device Configuration Dialog
Device Name: Enter a name for the device. Network Address: Enter the IP address of device. Authentication Port: This is a fixed number "443". Username: The factory default Username is "super" Password: The factory default Password is "pass". Connection Mode: Select whether the connection mode is "LAN", "DSL", "UMTS", "ISDN 128k' or "ISDN/Modem V9.0". · Click OK. The new device will be added as shown in Figure 6-15.
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Figure 6-15: New Device Added
Drive Redirection Settings · · Move the cursor to the new device that has been created. Click on "Device" then select "Drive Redirection" and "Redirect local drive".
Figure 6-16: Drive Redirection Setting
Figure 6-17: Drive Redirection Di