Text preview for : sony_kdl-22cx520_kdl-32cx520_cx523_kdl-40cx520_523_chassis_az2g_sm.pdf part of Sony kdl-22cx520_kdl-32cx520_cx523_kdl-40cx520_523 sony_kdl-22cx520_kdl-32cx520_cx523_kdl-40cx520_523_chassis_az2g_sm
SEGMENT.: P 2 SEGMENT P-2 MODEL COMMANDER RM-GD020 RM GD020, RM-GD020, RM-CD013 (Taiwan)
DEST Hong Kong Hong Kong, SOGUL, Singapore, Indonesia, Vetnam, Phillipines, India, Thailand, Malaysia, South Africa, Australia, New Zealand, Taiwan, Iran, Pakistan SOGUL, Saudi Arabia, Nigeria Hong Kong, SOGUL, Singapore, Vetnam, Phillipines, I di Th il d M l i S th Af i Philli i India, Thailand, Malaysia, South Africa, Australia, New Zealand, Taiwan, Pakistan SOGUL, Saudi Arabia, Nigeria
MODEL
COMMANDER RM-GD020
DEST SOGUL, Singapore, Indonesia, Vetnam, Phillipines, India Thailand Malaysia Phillipines India, Thailand, Malaysia, South Africa Africa, Iran,Pakistan
TABLE OF CONTENTS Section Title 1. SAFETY NOTES 1-1. Caution Handling of LCD Panel ....................................................... 1-2. Safety Check Out ............................................................................. 1-3. Le akage Test ...................................................................................... 1-4. How to Find a Good Earth Ground.............................................. 1-5. Wa rning and Caution .......................................................................... 1-6. Lead Free Information ........................................................................ 1-7. Ha ndling the FLEXIBLE FLAT CABLE (FFC) 1-8. How to release Cover AC ................................................................... 2. SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons ............................................................... 2-2. L ED Display Specification ................................................................... 2-3. L ED Display Control ........................................................................... 2-4. LED Pattern ........................................................................................ 2-5. Sta ndby Led Error Display .................................................................. ge Chart ........................................................................................ 2-6. Tria 3. TROUBLE SHOOTING 3-1. Power Problem ................................................................................... 3-2. Standby LED Blinking 3-2-1. 2 Times Blinking.............................................................................. 3-2-2. 3 Times Blinking.............................................................................. 3-2-3. 4 Times Blinking.............................................................................. 3-2-4. 3 2 4 4 Times Blinking Blinking.............................................................................. 3-2-5. 5 Times Blinking.............................................................................. 3-2-6. 6 Times Blinking.............................................................................. 3-2-7. 6 Times Blinking.............................................................................. 3-2-8. 7 Times Blinking.............................................................................. 3-2-9. 8 Times Blinking.............................................................................. 3-2-10. 10 Times Blinking. .......................................................................... 3-3. 33 Power (Green) Led Blinking................................................................. P (G ) L d Bli ki 3-4. No Picture............................................................................................ 3-5. No Sound.............................................................................. 3-6. TV Commander and Buttons Malfunction............................................ 3-7. Network Malfunction............................................................................ 3-8. Camera Malfunction............................................................................. 3-9. 3D Malfunction..................................................................................... 3-10. HDD-Rec Malfunction.......................................................................... 3-11. Skype Troubleshooting........................................................................ 3-12. Troubleshooting Reference................................................................. Page 3 3 3 4 4 4 5 6 Section Titl S ti Title
4. SERVICE ADJUSTMENTS 4-1. Ac cessing Self Diagnostic Menu ......................................................... 4-2. Ac cessing Service Mode .................................................................... 4-3. Transistion of .each module in Service Mode...................................... 4-4. Cha nge data by Service Model (Chassis & VPC module) 4-5. 45 Change d t b S i M d l (Di it l S i M d ) Ch data by Service Model (Digital Service Mode) 4-6. White Balance Adjustment................................................................... 4-7. Restore White Balance........................................................................ 4-8. Cha nge Emitter Output........................................................................ 4-9. Vi ewing Vcom Test Pattern................................................................. 4-10. Set to Shipping Condition.................................................................... 4-11. Remote Commander Function............................................................. 4-12. 4 12 Index Flow f Service Control.............................................................. I d Fl of S i C t l 5. DIAGRAMS 5-1. Bl ock Diagram .................................................................................... 5-1-1. B AT-S (22")......................................................................................... 5-1-2. B AT-V (32",40",46") ............................................................................ 5-2. Con nector Diagram............................................... ..................... 5-2-1. KDL-22CX520...................................................................................... 5 2 1 KDL 22CX520 5-2-2. K DL-(32", 40", 46").............................................................................. 5-3. Wi re Dressing ..................................................................................... 5-3-1. KDL-22CX520, 22CX523 .................................................................... 5-3-2. KDL-32CX520, 32CX523 .................................................................... 5-3-3. KDL-40CX520, 40CX523............................................................ 5-3-4. KDL-46CX520, 46CX523.................................. ........................... 5-4. 54 Circuit Board Location ........................................................................ 5-3-1. KDL-22CX520, 22CX523 .................................................................... 5-3-2. KDL-32CX520, 32CX523 .................................................................... 5-3-3. KDL-40CX520, 40CX523............................................................ 5-3-4. KDL-46CX520, 46CX523.................................. ........................... 6. DISASSEMBLY, EXPLODED VIEWS AND OTHER PARTS 6-1. 61 KDL-22CX520...................................................................................... KDL 22CX520 6-2. KDL-32CX520, 32CX523..................................................................... 6-3. KDL-40CX520, 40CX523..................................................................... 6-4. KDL-46CX520, 46CX523..................................................................... 6-6. Other Parts .................................................................................... 6-6-1. KDL-22CX520, 22CX523 .................................................................... 6-6-2. KDL-32CX520, 32CX523 .................................................................... 6-6-3. KDL-40CX520, 40CX523............................................................ 6 6 3 KDL 40CX520 40CX523 6-6-4. KDL-46CX520, 46CX523.................................. ...........................
OPERATING INSTRUCTION
-2-
KDL- 22, 32, 40, 46 CX520
SECTION 1 SAFETY NOTES 1-1. Caution Handling of LCD Panel When repairing the LCD Panel, make sure you are grounded with a wrist band. When repairing the LCD Panel on the wall, the panel must be secured using the 4 mounting holes on the rear cover. 1) Do not press the panel or frame edge to avoid the risk of electric shock. 2) Do not scratch or press on the panel with any sharp objects. 3) Do not leave the module in high temperature or in areas of high humidity for an extended period of time. 4) Do not expose the LCD panel to direct sunlight. 5) Avoid contact with water. It may cause short circuit within the module. 6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms) 7) Al ) Always clean the LCD panel with a soft cloth material. l h l ih f l h i l 8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short circuit. 9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) During the repair, DO NOT leave the Power On or Burn-in period for more than 1 hour while the TV is face down on a cloth cloth.
RM-GD020, CD013
KDL-32, 40, 46 CX523 RM-GD020
3)Check all control knobs, shields, covers, ground straps and mounting hardware have been replaced. Be absolutely certain you have replaced all the insulators. 4) Look for unauthorized replacement parts, particularly transistors that were installed during a previous repair. Point them out to the customer and recommend their replacement. 5) Look for parts which, though functioning show obvious signs of deterioration. Point them out to the customer and recommend their replacement. 6) Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7) Check the antenna terminals, metal trim, metallized knobs, screws and all other exposed metal parts for AC leakage. Check leakage test as described next. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
Figure 1 TV is face down on a cloth during reparing 1.
1-3. Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis must not exceed 0.5mA (500 microamperes). Leakage current can be measured by any one of the three methods:1. A commercial leakage tester such as the SIMPSON 229 or RCA WT-540A. Follow the manufacturers instructions to use those instructions. 2. A battery-operated AC milliampmeter. The DATA PRECISION 245 digital multimeter is suitable for this job job. 3. Measuring the voltage drop across a resistor by means of a VOM or battery operated AC voltmeter. The 'limit' indication is 0.75V so analog meters must have an accurate low voltage scale. The SIMPSON'S 250 and SANWA SH-63TRD are examples of passive VOMs that are suitable. Nearly all battery operated digital multimeters that have a 2 VAC range are suitable. ( (see Figure 1.) g )
1-2. Safety Check-Out After correcting the original service problem, perform the following safety checks before releasing the set to the customer:1) Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2) Check the interboard wiring to ensure that no wires are pinched or contact high-wattage resistors.
Figure 2. AC voltmeter to check AC leakage
-3-
Safety Notes
KDL- 22, 32, 40, 46 CX520 RM-GD020, CD013
KDL-32, 40, 46 CX523 RM-GD020
1-4. How to Find a Good Earth Ground A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms ohms. If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
Be sure to follow these guidelines to protect your property and avoid causing serious injury. · Carry the TV with an adequate number of people; larger size TVs require two or more people. · Correct hand placement while carrying the TV is very important for safety and to avoid damages. d) Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.
c)
1-6. Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation.
Figure 3. Checking for earth ground.
1-5. Warnings and Caution a) These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. b) An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line.
Figure 2: LF Logo Figure 3: LF logo on circuit board
-4-
Safety Notes
KDL- 22, 32, 40, 46 CX520 RM-GD020, CD013
KDL-32, 40, 46 CX523 RM-GD020
The servicing of these boards requires special precautions. It is strongly recommended to use Lead Free Solder material in order to guarantee optimal quality of new solder joints. Lead Free Solder is available under the following part numbers:Part Number 7-640-005-19 7-640-005-20 7-640-005-21 7-640-005-22 7-640-005-23 7-640-005-24 7-640-005-25 7-640-005-26 Diameter 0.3mm 0.4mm 0.5mm 0.6mm 0.8mm 1.0mm 1.2mm 1.6mm Remarks 0.25Kg 0.50Kg 0.50Kg 0.25Kg 1.00Kg 1.00Kg 1.00Kg 1.00Kg
FFC can reverse insertion to connector of B board. If reverse insertion FFC, all pins short-circuit, and board is broken.
< Insertion>
Due to high melting point of Lead Free Solder, the soldering iron tip g g g temperature needs to be set to 370 degrees centigrade. This requires soldering equipment capable of accurate temperature control coupled with a good heat recovery characteristics. For more information on the use of Lead Free Solder, please refer to http://www.sony-training.com 1-7. Handling the FLEXIBLE FLAT CABLE (FFC) When you insert / pull out FFC, please grasp a reinforcement board and main body of FFC.
-5-
Safety Notes
KDL- 22, 32, 40, 46 CX520 RM-GD020, CD013
KDL-32, 40, 46 CX523 RM-GD020
1-8. How to release COVER AC (Service and repair information)
1. Remove screw for Rear Cover and "COVER AC". ( Refer Section 6 for screw information).
3. Release AC cable connector.
2. Open Rear Cover with "COVER AC" and AC cable are attached. Make sure to hold cable not to give any tension to connector and scratch damage for cable.
4. Release hook of "COVER AC" and remove it.
Note: Take care not to cut your hand when release hook, especially metal Rear Cover. Confirm if the hook broken before reuse COVER AC. In case hook broken is occurred, replace with new one.
-6-
KDL- 22, 32, 40, 46 CX520
SECTION 2 SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons 2-2 LED Display S Specification f LED Type POWER 1 Power
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
Description GREEN:LED RED: LED RED: One LED
STANDBY
Remark Green Lights at Power On Red Lights when recording ( only applicable in Japan and Europe models) Red Lights during standby g g y
2
Program
ORANGE/GREEN: Orange Lights during Timer activation TIMER/PIC OFF Two LEDs and Green Lights during Picture Off. 2-3. LED Display Control Status Picture Off/ Standby LED Power /REC Connecting/Tim Off Off Off Off Off Off ORANGE Blink ORANGE Lit ORANGE Lit ORANGE Blink ORANGE GREEN Off Off RED Lit RED Blink Off Off RED Lit Off Red Off Off Off Off GREEN Off Off GREEN Blink GREEN Blink Off GREEN Lit GREEN Lit GREEN Blink RED RED Blinking:0.5sec On / 0.5sec Off Refer to Blinking pattern of Self Diagnosis mode Blinking:0.5sec On / 0.5sec Off Blinking:3sec On / 3sec Off Blinking:5sec On / 1sec Off Blinking Pattern
3
Volume
Power Off ( by power button or AC off ) Power On Standby ( by remote control off only ) Self Diagnosis Aging mode End of Aging mode Software Updating Software Updating finish Test Reset finish Error of panel ID [REC][Sleep Timer][Power ON] [Picture Off][On Timer][REC][Power ON]
4 5
Input Select/ Enter Home
2-4. LED Pattern When safety shutdown occurs, Standby LED display reports the cause by using the lightning p patterns as indicated below.
6 Remote Sensor
6
67
8
9 Off/Standby Indicator
10 Power Indicator
0.5sec 0.5sec 0 5sec
3.0sec
3.0sec
3.0sec
Picture IR Logo Timer
Example: The figure above shows LED display when SHUTDOWN is caused by Balancer Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds interval of lighting off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
-7-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
2-5. 2 5 Standby LED Error Display Display.
Blinking Times
Error
Countermeasure to replaced either/all
2
Main Power Error
Power Supply Board (G**) Main Board (B**)
3
Main Board/ DC Alert Error/ Audio Error
Main Board (B**)
4
Balancer Error/ MM SPI Error/ Not applicable for this model VLED Error T Con Error/ HFR Error/ FRC Not applicable for this model Error
5 Panel ID NVM Error
TCon Panel Module Power S P Supply B d (G**) l Board
6
Backlight Error
Main Board (B**) Panel Module
7
Temperature Error
Main Board (B**) (B ) Main Board (B**) Wifi (Not applicable for this model)
Segment P-2 P-2 P-2 P-2
Size 22 32 40 46
B* Board Type BAT-S BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
8
Software Error
. 10
EmItter Error (3D models)
Not applicable for this model
8
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 2-6. Triage Chart Symptoms - Shutdown. Power LED blinking red diagnostics sequences Green LED Blinking No Power Video - missing or distorted Stationary colored No video No video lines or One of p all Inputs p dots Inputs
Green LED non-stop No Green Power g ( ) LED (Dead Set) Blinking
No Remote
Wireless can't connect
No Audio
PANEL (TCON) PANEL (Backlight)
TEMP FAN (N/A) Software EMIT-TER
POWER POWER POWER
Problem
AUDIO
: Most likely defective part part. : Secondary possible defective part. : Not Applicable for this model.
Segment P-2 P-2 P-2 P-2
Size 22 32 40 0 46
B* Board Type BAT-S BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G G3
H* Board Type HLR HLR HLR HLR
LD* Board not use for this model.
9
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
SECTION 3 TROUBLESHOOTING 3-2. Standby Led Blinking 3-1. Power Problem 3-2-1. 2-times blinking (Main Power Error)
KDL-32, 40, 46 CX523 RM-GD020
No Power
Check
SW OFF Turn on the Switch
2-times blinking
** Power Saving Switch SW ON
Check REG12V at pins 2/3 of Replace the Harness NG Between G* Board and B* Board Symptom OK improvement Harness B* Board CN6001 on NG G* Board the B* Board 12V OK B* Board NO 12V Replace the Harness Between G* Board and B* Board Symptom improvement Harness NG G* Board
Check STBY 3.3V at 10 pin of CN6001 on the B* Board
DC_ALERT Check D+1.2V at D+1 2V JL6007 on the B* Board OK Check +3.3V_MAIN NG at JL9234 on the B* Board OK
at pin 8/9 of CN6001 on
NG
the B* Board F6001,IC6005,etc (B* Board) Check +12.5V at F4601 on the B* Board F6003,IC6003,etc (B* Board) OK IC4601,etc (B (B* Board) NG F4601,IC4601,etc (B Board) (B* Board) OK
AUDIO Check Speaker Impedance at SP Connector OK Segment P-2 P-2 P-2 P-2 Size 22 32 40 46 B* Board Type BAT-S BAT-V BAT-V BAT-V G* Board Type GD1 G2A G2B G3 NG Speaker
-11-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-2-3. 4-times blinking (Balancer Error) For (3a-1,3a-2,2b-2, 2b-3) 4-times blinking * Not applicable for these model 4-times blinking Change Below 0.84V B* Board Check PANEL_FAIL at JL6017 on the B* Board Between Symptom improvement G* Board 0.84V to 2.65V Symptom improvement NG Symptom Change LED Driver Board improvement LED Driver Board Check the h Ch k th harness between the T-con board and the LED driver board, Panel between the G board and the LED driver board board. NG Harness Panel Change G* Board G* Board Change LED Driver Board NG Below 0.84V B* Board T-CON Board T-con Board Symptom improvement LED Driver Board Symptom improvement
3-2-4. 4-times blinking (Including SPI Error) For (2b-1) * Not applicable for these model F (2b 1)
RM-GD020
Check PANEL_FAIL at JL6017 on the B* Board Between 0.84V to 2.65V Change G* Board
NG
-12 -
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-2-5. 5-times blinking (T-con Error) For (3a-1, 3 2 2b 1 2b 2) F (3 1 3a-2, 2b-1, 2b-2) * Not applicable for these model RM-GD020
5-time blinking RGB sensor Change Check PANEL_VCC at p 1 _ pin of CN6001 on on the B* Board OK Replace the Harness Between G* and Panel (a) NG Symptom Replace the LVDS Harness NG improvement LVDS Harness Symptom improvement Harness NG G* B d Board
Symptom improvement RGB Sensor
Only for (2b-1, 2b-2)
Panel (T-con) change
NG
B* Board
Symptom improvement Panel (T-con) (T con)
(a) exclude 60Hz Panel Model
-13 -
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-2-6. 6-times blinking (Backlight Error) For (P-1, P 2) F (P 1 P-2) 3-2-7. 6-times blinking (Backlight Error) For (3a-1, 3a-2, 2b-1, 2b-2) * Not applicable for these model RM-GD020
6-time blinking
6-time blinking g Symptom
Check BL_ERR at pin 7 of CN6002 on the B* Board
under 2.65V B* Board
Check the harness between the T con board and the the Tcon board and the LED driver board. OK Symptom improvement G* board Change G* board G* Board NG Harness
Change LED driver board NG
improvement LED Driver Board Symptom improvement B*
Over 2.65V Symptom Change G* Board improvement
Change B* board
Board
NG NG Panel Check FFC connection between the LED driver board And the light source (inside the panel module) OK Segment P-2 P-2 P-2 P-2 Size 22 32 40 46 B* Board Type BAT-S BAT-V BAT-V BAT-V G* Board Type GD1 G2A G2B G3 NG FFC Connection Light Source (Inside Panel Module)
Setting Circumstance g Is OK? Temperature, Ventilation, etc. Yes
No
Set to another location, etc.
If the Symptom Improved by changing the WIFI module
NG
B* Board
NG Change B* Board, and Aging a few hours Symptom y p improvement B* Board Panel
Symptom improvement WIFI Module
Segment P-2 P2 P-2 P-2 P-2
Size 22 32 40 46
B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
-15 -
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-3. POWERGreen) LED BLINKING 3-2-10. 10-times blinking (Emitter error) (3D) Models only For (3a-1, 3a-2, 2b-1, 2b-2) * Not applicable for these model POWER (Green) blinking 10-time blinking Check Check the harness between the T-con board and the HEM2 board OK Change HEM2 Board NG T-CON board NG harness the harness between the G* board and Panel OK Check Panel OK NG NG Panel NG harness
KDL-32, 40, 46 CX523 RM-GD020
3-3-1. Non-Stop blinking For (P-1, P-2)
Symptom improvement HEM2 Board
Check G* board OK B* Board
G* Board
Segment P-2 P2 P-2 P-2 P-2
Size 22 32 40 46
B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
-16-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-4. NO PICTURE 3-4-1. (Except HFR Model) No Picture
KDL-32, 40, 46 CX523 RM-GD020
about 5V 22"(WXGA))Model, about 12V : except 22" "(WXGA)) Model Check No N PANEL_VCC PANEL VCC at JL6004 on the B* Board No Yes Y BL_ONH Replace R l the LVDS Harness Symptom improvement Harness Replace Harness (Between G* Board to B* Board) NG NG Symptom improvement (LVDS) Harness ) G* to B*) NG LCD Panel (T-con)
Press HOME Key. XMBMenu displayed? Yes B* Board
Check BL_ON at JL6018 on the B* Board BL_ONL
G* Board
Change B* B d) Ch Board)
G* B d Board
Symptom improvement p B* Board Segment P-2 P2 P-2 P-2 P-2 Size 22 32 40 46 B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V G* Board Type GD1 G2A G2B G3
-17-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-4. NO PICTURE 3-4- . (HFR Model Only) * Not applicable for these model
KDL-32, 40, 46 CX523 RM-GD020
No Picture
Press HOME Key. OSD displayed? Yes B* Board
No
Check the G*- LD* Harness NG Harness
OK
Replace the B-Tcon, Tcon-LD* FFC
NG
NG Change B* Board
Symptom improvement BTcon, TconLD* FFC
Symptom improvement B* Board
Change G* Board
NG
LCD Panel (Tcon, LD*)
Symptom improvement G* Board
-18-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3.6. TV COMMANDER & BUTTONS MALFUNCTION 3.5. NO SOUND 3-6-1. TV key Malfunction
KDL-32, 40, 46 CX523 RM-GD020
No Sound
Button malfunction on the TV "Audio System" Symptom NG Switch Unit change improvement Switch Unit
Check the "Speakers setting" "TV Speakers" NG
Change to "TV Speaker"
Replace the harness between B* to Switch Unit Symptom Symptom
NG B* Board
Change the Speaker Harness
Replace the B Board B* NG
improvement B* Board
improvement Harness H
Symptom improvement Speaker Harness
Speaker
Segment P-2 P2 P-2 P-2 P-2
Size 22 32 40 46
B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
-19-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-6-2. IR remote commander malfunction RM-GD020
TV isn't controlled by remote commander
Green LED light at power indicator NG Check the Harness between the B Board between the B* Board and the HLR Board NG Exchange Harness E h H NG Exchange HLR board NG
OK
Green LED blinks at power Indicator when using commander near sensor's window NG
OK
Mechanical (ex. bezel)
OK
Sensor is broken Sensor is broken
Symptom improvement p Symptom improvement HLR board Harness H
Segment
Size 22 32 40 46
B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
B* board
P-2 P2 P-2 P-2 P-2
-20-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-6-3. RF remote commander malfunction * Not applicable for these model. RM-GD020
Commander malfunction
NG RePairing action Use new batteries
NG
Use new remote and new batteries d b i
NG
Symptom improvement Un registered Unregistered
Symptom improvement Batteries low power
Symptom improvement Remote
RF remote commander is
Replace the Harness between the B* Board and the RF Module Symptom improvement Harness
NG
Replace R l the RF Module Symptom improvement RF Module
NG OK Wired Setup IP address setting Auto Check Local router DHCP server
NG Proxy setting
Check cable
B board
NG Ethernet Cable
Manual Check IP address & Local router setting Segment P-2 P2 P-2 P-2 P-2 Size 22 32 40 46 B* Board Type BAT-S BAT V BAT-V BAT-V BAT-V G* Board Type GD1 G2A G2B G3
-22-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-7-2. Internal Wireless Network malfunction * Not applicable for these model. Wireless Network on the TV Wireless Network on the TV
3-7-3. USB Wireless Network malfunction
RM-GD020
Error Message appear when the Wireless Network is selected? Yes Wireless Module, Harness
No
Is the radio field Strength too weak or even No signal? Yes Access Point No B* Board
Error Message appear when the Wireless Network is selected? Yes USB Dongle
Is the radio field No Strength too weak or even No signal? Yes Access Point No B* Board
Segment P-2 P-2 P-2 P-2
Size 22 32 40 46
B* Board Type BAT-S BAT-V BAT-V BAT-V
G* Board Type GD1 G2A G2B G3
-23-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-8. CAMERA MALFUNCTION Enter Presence sensor settings * Not applicable for these model. RM-GD020
Error Message appear E M when the Presences Sensor setting? Yes Module, Harness
No
Is image is clear on setting menu at module unit only? Yes Mechanical Problem
No
Module optical problem (change module)
Setting Menu
Error message
image
Presence Sensor Setting: Press HOME, then select > System Settings > Eco > Presence Sensor
-24-
Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 3-9. 3D MALFUNCTION * N applicable f these model Not li bl for h d l RM-GD020
3D malfunction
IR has been output on HEM board, during 3D displaying. No
Check whether Yes there is interception thing between Emitter and glasses. Yes Change Watching environment No Power on or Charge battery [How to confirm IR-output.] ex) Look IR-LED through CCD/CMOS camera. No Is 3D glasses p power on? Yes 3D glasses
Sound quality? NO Do network setup Sound quality? No video?
YES Do you have CMUBR100?
NO
YES Buy CMUBR100 Far end Far end PIC/AUD quality?
No video NO AutoFocus doesn't work?
NO
Enough NET speed?
YES NO USB plugged?
YES Insert USB Network speed. p Or Far end system issue. Unplug other USB device. AC Off/On
YES Manual Focus Manual Focus work?
NO
Yes CMUBR100 is NG. Swap to new one. SPEC. Focus area.
YES Able to run Skype App?
NO
YES Insert other CMU Insert other CMU BR100 or USB dongle.
YES
NO Able to run Skype App?
* Continue
Change USB port.
YES Spec. USB overload.
Able to run Skype App?
NO
Works?
NO
Repair BAT PWB Repair BAT PWB
YES Repair BAT PWB
YES CMUBR100 is NG. Swap to new one.
-27-
KDL- 22, 32, 40, 46 CX520 3-12. Troubleshooting Reference 3-12-1. BAT-S ( A Side) (22") Note: Refer to each Troubleshooting for details information. RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
Parts Location
Parts
PWB Drawing Parts Location
BAT-S < A Side>
A
CN6001 i) ii) iii) iv) v) vi)
Pin 1 Pin 2 Pin 3 Pin 8 Pin 9 Pin 10 Pin 9
CN6001
Pin 3
Pin 2 Pin 1
B A DC E B CN6002 i)
Pin 10
Pin 8
A BAT-S
Pin 7 CN6002
Pin 7
C
F6001 F6001
D E
F6003 IC6003
F6003
IC6003
28
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-12-2. BAT-S ( B Side) (22") Parts Location BAT-S Parts IC6005 PWB Drawing Parts Location
KDL-32, 40, 46 CX523 RM-GD020
BAT-S < B Side>
F G D C E
B A
C D
B
*JL6004
E
JL6007
c
H F Parts Location L ti Parts PWB Drawing Parts Location *JL6017 (near F4601) *JL6018 (near F4601)
JL6004
IC6005
JL6007
G A F4601 c IC4601
JL6017
JL6018
B
IC4601
F4601
H
*JL9234 (near CN9003)
JL9234
CN9003 C
Note: Parts marked (*) Refer to 3-12-3 for ( Alternative Location) information
29
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-12-3. BAT-S ( Alternative Location) (22") Parts JL6004 PWB Side B Side Alternative Location CN6001 Pin 1 : T-CON VCC T CON_VCC PWB Side A Side CN6001
KDL-32, 40, 46 CX523 RM-GD020
PWB Drawing Parts Location
Pin 1 : Alternative location
JL6017
B Side
CN6002 Pin 7 : BL_ERR
A Side
for JL6004 Pin 7 : Alternative location for JL6017 Pin 6 : Alternative location for JL6018 CN6002
JL6018
B Side
CN6002 Pin 6 :BL ON :BL_ON
A Side
30
KDL- 22, 32, 40, 46 CX520 3-12. Troubleshooting Reference 3-12-4. BAT-V ( A Side) (32", 40", 46") Note: Refer to each Troubleshooting for details information. information BAT-V < A Side> RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
A C
Parts Location
Parts
PWB Drawing Parts Location
D
E F
C
CN6001 i) ii) iii) iv) v) vi)
Pin 1 Pin 2 Pin 3 Pin 8 Pin 9 Pin 10
Pin Pi 1 Pin 2 Pin 3 CN6001
B
Pin 8 Pin 9 Pin 10
Parts Location
Parts CN6002 i) Pin 7
PWB Drawing Parts Location g
D
F6001
F6001
A
Pin 7 CN6002
E
IC6003 IC6003
B
F4601 CN5006
F
F6003 F6003
F4601
-31-
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-12-5. BAT-V ( B Side) (32", 40", 46") BAT-V < B Side>
KDL-32, 40, 46 CX523 RM-GD020
E F B C D G A
Parts Location
Parts IC6005
PWB Drawing Parts Location
B
IC6005
C
*JL6004
JL6004
Parts Location L ti
Parts
PWB Drawing Parts Location
JL6004
A
IC4601
D IC4601 IC4601
JL6007
IC6005
JL6007
Note: Parts marked (*) Refer to 3-12-7 for ( Alternative Location) information
32
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
3-12-6. BAT-V ( B Side) (32", 40", 46") Parts Location Parts PWB Drawing Parts Location
3-12-7. BAT-V ( Alternative Location) (32", 40", 46") Parts PWB Side B Side Alternative Location CN6001 Pin 1 : T TCON_VCC PWB Side A Side
KDL-32, 40, 46 CX523 RM-GD020
PWB Drawing Parts Location
E
*JL6017
JL6004
Pin 1 :
CN6001
F
*JL6018
JL6018 JL6017
JL6017
B Side
CN6002 Pin 7 : BL_ERR CN6002 Pin 6 :BL_ON
A Side
G
JL9234 (near CN9003) CN9003
JL6018
B Side
A Side
Pin 6 : Alternative location for JL6018 Pin 7 : Alternative location for JL6017
CN6002
JL9234
JL9234
Note: Parts marked (*) Refer to 3-11-7 for ( Alternative Location) information
33
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
SECTION 4 SERVICE ADJUSTMENT 4-1. Accessing Self Diagnostic Menu g g 1. While LCD TV set is on standby mode, press the following sequence on the Remote Commander key. (RM-GD020) < i+> <5> 3. To Reset Panel Operation Time (Applicable Only when Panel is replaced): Press < 7 > < 0 > key
Diagnosis Menu Sample 2.To Reset Error Count & Error History: Press < 8 > < 0 > key y y 4.To exit, turn the power off using Remote Commander key. p g y
34
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-2. Accessing Service Mode While LCD TV set is on standby mode, press the following sequence on the Remote Commander key. < Display> <5> Remote Commander TV Power
4-3. Transition of each module in service mode 1. There are 3 modules in Service Mode: a) Chassis Service Mode 1 b) VPC Service Mode 2 c) Digital 2. Digital S i Mode ill be 2 Di it l Service M d will b appeared fi t whenever entering S i M d d first h t i Service Mode. 3. To changed the module, please press OPTION key on the remote commander.
(i+)
5 Vol Up
Options
Service Menu Sample DIGITAL SERVICE 001 OP 000 VERS For Main CPU Host CPU main program version VPC FW version i Vendor FW version Standby CPU program version Boot program version MP release Host program version
Additional modules
NVM Data version Pack Data version Model ID Product ID Panel ID (Title) Panel ID (Title)
RF module program version DM1.301W00AA RF:01.05 FW version of Wifi module WF1.003W00AA WF:2.0.0.99 DF1.001W00AA WF:0B Data version of Wifi module (Country code) YM1.010W00AA FD:XXXX Fennel Core Flash Data version DB2.105W00AA 000-255 (1Byte) (DM1.301W00AA) Panel Micro version data is for DD1.016W00AA Fennel core WP0.521W00AA Main program version MID:1C117081 PM1.012W00LU Boot program version PID:04020000 PB1.000W00LU PNL: PL1.011J46LUX Boot Loader version FDMR370NN0101 PD1.011J46LUX NVM Data version
Remote Commander
-35-
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-4. Change data by Service Mode 1 (Chassis and VPC module) 1. To change category, item and data in CHASSIS or VPC service mode: a. Press key 2 or 5 on remote commander to select (up or down) category. b. Press key 1 or 4 on remote commander to select (up or down) Item. c. c Press key 3 or 6 on remote commander to change(up or down) data data. Remote commander key : 1, 2, 3 is for increment Remote commander key : 4, 5, 6 is for decrement 2. To save changed data in Service Mode 1 a. Press key Mute on remote commander. It shows green SERVICE changes to green WRITE. b. b Press key 0 Green WRITE changes to red WRITE. It indicate writing is 0. WRITE processing. c. After a while, red WRITE changes to green SERVICE. Writing process is done at this point. 3. TV reboot is necessary for applying data change. (a) Changing category CHASSIS 000 000 32
(b) Changing Item
Indicate saving process WRITE WYVERN S2_NOISE_TH S2 NOISE TH
CHASSIS 000 000
SERVICE WYVERN S2_NOISE_TH
32
a b
c
CHASSIS Service Menu Sample (c) Changing data a b
CHASSIS Service Menu Sample
Remote Commander Remote Commander
36
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-5. Change data by Service Mode 2 (Digital Service Mode) 4-5-1. Change data for all Except 003 DIG_SRV_MODE To change category, item and data in DIGITAL service mode (except 003 DIG_SRV_MODE category): a. Press key 2 or 5 on remote commander to select (up or down) category. b. b Press key 1 or 4 on remote commander to select (up or down) Item. Item c. Press key 3 or 6 to change (up or down) data. Remote commander key : 1, 2, 3 is for increment Remote commander key : 4, 5, 6 is for decrement No need to save for Digital Service Mode ( g (except for 002 MODEL & 005 p CHPRESET category)
4-5-2. Change data for 003 DIG_SRV_MODE To change item and data in DIGITAL service mode (003 DIG_SRV_MODE category): Please note because this operation is special. a. a Press key 2 or 5 on remote commander to select 003 DIG SRV MODE DIG_SRV_MODE. b. Press key 1 or 4 on remote commander to select (up or down) Item. c. Press key 0 or 10 on remote commander to select item. d. Press key 1~9 on remote commander directly. Star (*) mark will move accordingly. e. Press ENTER or SELECT to decide and advance next step. Press Remote Commander key RETURN to return to the previous p g y p page.
DIGITAL 003 DIG_SRV_MODE 000 TEST_PATTERN ---
SERVICE
e b a c DIGITAL 004 TUNER 000 !A_NOSIG_DET 001 SERVICE
d c
DIGITAL Service menu sample
DIGITAL(DIG_SRV_MODE) TEST_PATTERN *1 Video 2 Audio
SERVICE
Remote Commander
Remote Commander
DIGITAL Service menu sample
37
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-5-3. Save changing data by Service Mode 2 (for 002 MODEL category) 1. This is only required only when B Board is replaced. 2. Items in Digital service mode for 002 MODEL category. 000 SEG Select segment information 001 DESTSelect destination information 002 MODELNAME Select Model Name 003 SERIAL Can be set Only Once for the new board 3. To h 3 T change category, i item and d d data : a. Press key 2 or 5 on remote commander to select (up or down) category. b. Press key 1 or 4 on remote commander to select (up or down) Item. c. Press key 3 or 6 on remote commander to change (up or down) data. Remote commander key : 1, 2, 3 is for increment Remote commander key : 4, 5, 6 is for decrement 4. 4 Press mute + 0 on remote commander . It shows red WRITE as the indication that writing is in process. 5. After a while, red WRITE dissappers. Green Done will Display for a while, which means writing process is done. 6. For the item SEG, DEST MODELNAME, after changing each item, service save(mute+0) is needed. For the item SERIAL after inputting the serial number press key 12 or Enter, the SERIAL, number, Enter serial data will be saved. 7. Please save the item SEG, DEST, MODELNAME sequentially. SEG DESTMODELNAME 8. When Saving the item "SEG", sometimes instead of "Writing", word "Pending" will appear. In this case, skip the "SEG", save the "DEST" and "MODELNAME" is OK..
4-6. White Balance Adjustment To access to White Balance Service mode, choose VPC Service Mode. a. Press key 1 or 4 on remote commander to select WB adjustment menu. 006 WB category will be seen on the menu. b. Change data by pressing 3 or 6. Each range of these items is 0~255. c. Press mute 0 on remote commander to save the data. SERVICE comment is changed to WRITE, indicating writing process. d. After d Af a while, WRITE comment returns to SERVICE which means hil SERVICE, hi h writing process is done. (takes about a couple of seconds)
VPC 006 000
SERVICE WB R_DRV
VPC 006 003 128
SERVICE WB R_BKG
128
b a
VPC 006 001
SERVICE WB G_DRV
VPC 006 004 128
SERVICE WB G_BKG
128
c
VPC 006 002
SERVICE WB B_DRV
VPC 006 005 128
SERVICE WB B_BKG
128
VPC Service menu sample a b DIGITAL Service menu DIGITAL 002 MODEL 000 SEG SERVICE I-1 Write W it
Remote Commander
Remote Commander
38
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-7. Restore WB / Gamma adj-data to B board. In VPC service mode: a. Select 000 DATA_COPY category by pressing key 2 or 5 on remote commander. b. Change data from 0 to 1 by pressing key 3 or 6 on remote commander. c. c Wait until data is changed from 1 to 3 3. d. When data is changed from 1 to 3, restoring process is finished. e. In case data is changed from 1 to 2, keep default setting. (No more process is needed.)
4-8. Change the emitter output level (Applicable only for TD model). 1. Purpose to reduce the emitter LED output power strength. 2. Select VPC service mode and then press: a. Select 005 TD category by pressing key 2 or 5 on remote commander. b. Select 000 EMIT_STR item by pressing key 1 or 4 on remote commander. c. Change data from 0 to 1 by p g y pressing key 3 or 6 on remote commander. g y 0: Strong (Default) 1: Weak d. Save by pressing Mute & 0 or 10 & Reboot.
VPC 000 000
SERVICE DATA_COPY BU_TRANS
1
VPC 000 000
SERVICE DATA_COPY BU_TRANS
3
VPC 005 000
SERVICE TD EMIT_STR
1
b
DO NOT POWER OFF DO NOT TOUCH ANY KEY NOW
a DATA TRANSFER SUCCESS
Sub Service menu b a c
Restore process menu sample
End restore process menu sample
d Remote Commander Notes: 1. This restoration should be applied after USB-DL being assembled when B Board is replaced. 2. This process only applicable for 120Hz / 240Hz models only. Remote Commander
39
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-9. Viewing VCOM Test Pattern 4-9-1. Step 1 To access VCOM Step 1, please select Digital Service Mode first a. Select 003 DIG_SRV_MODE category by pressing key 2 or 5 on remote commander. b. Press key 0 on remote commander to go to TEST PATTERN Mode. c. Press key Enter or 1 or 2 on remote commmander to go into Video TEST PATTERN. d. Press key 7 or 8 on remote commander to select the test pattern e. Press key Enter or Select on remote commander twice to show the VCOM TEST PATTERN. DIGITAL (DIG_SRV_MODE) TEST PATTERN --> 1 Video 1 White 2 Ramp 3 R Raster 4 G Raster 5 B Raster 6 Color Bar 7 VCOM Pattern1 8 VCOM Pattern2 9 O Please i Pl input a white l t hit level. l (00-10) __ SERVICE
4-9-3. Step 3 To access VCOM Step 3, please select VPC Service Mode. a. Select 002 VCOM category by pressing key 2 or 5 on remote commander. b. b Select 001 ADJUST item by pressing key 1 or 4 on remote commander commander. c. Change data by pressing key 3 or 6 on remote commander. d. Finish the adjustment when the picture seems OK. PQP 002 001 VCOM ADJUST SERVICE 0
VCOM Test Pattern Step 3 menu sample
4-9-4. Step 4 To access VCOM , Step 4, Please select Digital Service Mode a. Select 007 VCOM category by pressing key 3 or 6 on remote commander. b. Change data from 1 to 0 by pressing key 3 or 6 on remote commander. c. Confirm the final result of the VCOM adjustment . d. If OK, Finish the VCOM adjustment. If NG, pressing 6 to show the OSD again and go back to VCOM adjustment STEP3 DIGITAL 010 VCOM 000 SRV_OSD_EN SERVICE 1
VCOM Test Pattern Step 1 menu sample 4-9-2. Step 2 To access VCOM Step 2, please select VPCService Mode first a. Select 002 VCOM category by pressing key 2 or 5 on remote commander. b. Select 000 ENABLE item by pressing key 1 or 4 on remote commander. c. Change ENABLE from 0 to 1 to enable VCOM adjustment. PQP 002 000 VCOM ENABLE SERVICE 0
VCOM Test Pattern Step 4 menu sample
VCOM Test Pattern Step 2 menu sample
40
Service Adjustment
KDL- 22, 32, 40, 46 CX520 RM-GD020, RM-CD013
KDL-32, 40, 46 CX523 RM-GD020
4-10. Set to Shipping Condition 4-10-1. Option 1 (By Accessing to Service Mode)
4-11. Remote Commander Function
c
a. Move to Digital service mode. b. Press 8 on remote. It shows green color letter SERVICE changes to green color letter RST-. c. Press mute on remote. Added green color letter EXE after green color letter RST- . d. Press 0 on remote. Green color letter RST EXE changes t d P t G l l tt RST-EXE h to red color letter RST-EXE. It indicated writing is in process. e. After a while, red color letter RST EXE changes to green color letter SERVICE. And all LED lights. b Writing process is done at this point. d
Function Service mode on Service mode off Item up / down Category up / down Data up / down Test reset Execute Write data Change module
The flow of control +/<5> / <1>/<4> <2>/<5> <3>/<6> <8> + + <0> <10 or 0> + <0> /