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Service
This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.
27" Front Load Washer
This Base Manual covers general information. Refer to individual Technical Sheet for information on specific models. This manual includes, but is not limited to the following:
MAH8700AW*
16026126
March 2005 ©2005 Maytag Services
Important Information
Important Notices for Servicers and Consumers
Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBLITY TO REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.
!
WARNING
To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock.
To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this product. For further assistance, please contact:
Customer Service Support Center
CAIR Center Web Site Telephone Number
WWW.MAYTAG.COM ............................................. 1-800-688-9900
CAIR Center in Canada ........................................... 1-800-688-2002
Recognize Safety Symbols, Words, and Labels
! DANGER
DANGER--Immediate hazards which WILL result in severe personal injury or death.
! !
WARNING
WARNING--Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION
CAUTION--Hazards or unsafe practices which COULD result in minor personal injury, product or property damage.
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Important Information .................................................... 2 Important Safety Information ......................................... 4 General Information Model Identification .................................................... 8 Serial Label Location ................................................. 8 Model Nomenclature .................................................. 9 Troubleshooting Troubleshooting General Symptoms ......................... 10 Component Testing Information Component Testing Information ................................. 21 Disassembly Procedures Top Removal ............................................................. 26 Water Level Sensor .................................................. 26 Reactor Removal ...................................................... 27 EMI Filter .................................................................. 27 Water Valve Removal ................................................ 28 Dispenser Removal ................................................... 28 Console Removal ...................................................... 29 Door Removal ........................................................... 29 Front Panel Removal ................................................. 31 Boot Removal ........................................................... 32 Heater Removal ......................................................... 32 Motor Removal .......................................................... 33 Drain Pump Removal ................................................. 35 Outer Tub/Spinner Removal ...................................... 36 Appendix A Installation Instructions ............................................. 41 Appendix B Use And Care ........................................................... 49
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Important Safety Information
To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions: · Read all instructions before using the washer. · Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer. · Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode. · Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. · Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable, do not smoke or use an open flame during this time. · Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. This is a safety rule for all appliances. · Before the washer is removed from service or discarded, remove the lid to the washing compartment. · Do not reach into the washer if the wash tub is moving. · Do not install or store the washer where it will be exposed to water and/or weather. · Do not tamper with the controls. · Do not repair or replace any part of the washer, or attempt any servicing unless specifically recommended in the User-Maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out. · To reduce the risk of an electric shock or fire, do not use an extension cord or an adapter to connect the washer to the electrical power source. · Use your washer only for its intended purpose, washing clothes. · Always disconnect the washer from electrical supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord. · Install the washer according to the Installation Instructions. All connections for water, drain, electrical power and grounding must comply with local codes and be made by licensed personnel 4 16026126 · when required. Do not do it yourself unless you know how! To reduce the risk of fire, clothes which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops and cleaning cloths, must not be put into the washer. These flammable substances may cause the fabric to catch on fire by itself. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. Keep your washer in good condition. Bumping or dropping the washer can damage safety features. If this occurs, have your washer checked by a qualified service person. Replace worn power cords and/or loose plugs. Be sure water connections have a shut-off valve and that fill hose connections are tight. Close the shut-off valves at the end of each wash day. Loading lid must be closed any time the washer is in operational fill, tumble, or spin. Do not attempt to bypass the loading lid switch by permitting the washer to operate with the loading lid open. Always read and follow manufacturer's instructions on packages of laundry and cleaning aids. Heed all warnings or precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). Always follow the fabric care instructions supplied by the garment manufacturer. Never operate the washer with any guards and/or panels removed. Do not operate the washer with missing or broken parts. Do not bypass any safety devices. Failure to install, maintain, and/or operate this washer according to the manufacturer's instructions may result in conditions which can produce bodily injury and/or property damage.
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NOTE: The Warnings and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining, or operating the washer. Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.
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Important Safety Information
To avoid personal injury or death from improper servicing, make sure you read and understand the descriptions and meaning of various safety symbols, words and labels used in this manual, before attempting any procedures described in the manual. Failure to understand and comply with safety information may result in severe personal injury or death.
About Ground Wires
In the event of an electrical short circuit, a ground wire reduces the risk of electric shock by providing an escape wire for the electric current. Standard accepted color coding for ground wires is green or green with a yellow stripe. Grounding wires and wires colored like grounding wires are NOT to be used as current carrying conductors.
General Information
This Service Manual describes the operation, disassembly, troubleshooting, and repair of the Compact washer. It is intended for use by authorized technicians who troubleshoot and repair these units. NOTE: It is assumed that users of this manual are familiar with the use of tools and equipment used to troubleshoot and repair electrical, and mechanical systems; and understand the terminology used to describe and discuss them.
To reduce the risk of fire, electric shock, serious injury or death, all wiring and grounding must conform with the latest edition of the National Electric Code, ANSI/ NFPA 70, or the Canadian Electrical Code, CSA C22.1, and such local regulations as might apply. It is the customer's responsibility to have the wiring and fuses checked by a qualified electrician to make sure your home has adequate electrical power to operate the washer.
Related Publications
This is a base service manual, covering a range of similar models. It is intended to be used in conjunction with the Parts Manual and Technical Sheet covering the specific model being serviced.
To avoid risk of personal injury or death due to electrical shock: · · · · · · Observe all local codes and ordinances. Disconnect electrical power to unit before servicing. Ground appliance properly. Check with a qualified electrician if you are not sure this appliance is properly grounded. DO NOT ground to gas line. DO NOT ground to cold water pipe if pipe is interrupted by plastic, nonmetallic gaskets, or other insulating (nonconducting) materials. DO NOT modify plug on power cord. If plug does not fit electrical outlet, have proper outlet installed by qualified electrician. DO NOT have a fuse in the neutral or ground circuit. A fuse in the neutral or ground circuit could result in an electrical shock. DO NOT use an extension cord with this appliance. DO NOT use an adapter plug with this appliance. DO NOT pinch power cord.
Electrical Service Information
Proper Grounding and Polarization of 120 Volts Wall Outlets
For the safety of our customers and the Service Technician ALL appliances have a threeprong power cord and MUST be connected to a properly polarized AND grounded wall outlet. This information was written for those who do not understand grounding and polarization of a wall outlet. A 120 volt wall outlet must always be wired as shown below.
·
·
Ground
L1
· · ·
Neutral
Neutral side
115±12 V.A.C.
0 V.A.C.
Round grounding prong
115±12 V.A.C.
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Important Safety Information
Explanation PolarizationThis means that the larger slot must be neutral and the small slot must be at line voltage. MispolarizedThe outlet is incorrectly wired so that the larger slot is at line voltage and the smaller slot is neutral. GroundedThis means the round hole connection is connected to earth ground through a connection to the main power panel. UngroundedThe round hole connection is not complete to earth ground and/or the main power panel.
Grounding Instructions
· To avoid the risk of electrical shock or death, do not alter the plug. · Do not remove grounding prong when installing grounded appliance in a home that does not have three wire grounding receptacle. Under no condition is grounding prong to be cut off or removed. It is the personal responsibility of the consumer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes. · To avoid the risk of electrical shock or death, this equipment must be grounded. This equipment MUST be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This unit is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or technician if grounding instructions are not completely understood, or if doubt exists as to whether the equipment is properly grounded. Do not use an extension cord. If the product power cord is too short, have a qualified electrician install a three-slot receptacle. This unit should be plugged into a separate 60 hertz circuit with the electrical rating as shown in the appropriate drawing. Models operate with a supply voltage of 120 Volts.
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General Information
Model Identification
Complete registration card and promptly return. If registration card is missing: · For Maytag product call 1-800-688-9900 or visit the Web Site at www.maytag.com · For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com. When contacting provide product information located on rating label. Record the following: Model Number: ___________________ Manufacturing Number: ___________________ Serial or S/N Number: ___________________ Date of purchase: ___________________ Dealer's name and address: ___________________
Service
Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized technician: · For Maytag call 1-800-462-9824 or visit the Web Site at www.maytag.com. · For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com. Warranty service must be performed by an authorized technician. We also recommend contacting an authorized technician, if service is required after warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the phone. To order accessories for your product call: · For Maytag product call 1-800-462-9824 or visit the Web Site at www.maytag.com. · For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.
Extended Service Plan
We offer long-term service protection for this new washer. · Dependability PlusTM Extended Service Plan is specially designed to supplement Maytag's strong warranty. This plan covers parts, labor, and travel charges. Call 1-800-925-2020 for information.
Serial Label is locatedon the back of the unit and the front behind the door.
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General Information
Washer Nomenclature
M
A
H
9
7
0
0
A
Y
W
Color Brand
M= Maytag W M White Platinum
Product Type
AH= Automatic Horizontal W Y Z Y
Listing
120V-60hz 240V-60hz Canada 240V-60hz 220-240 V / 50-60 Hz
Feature Content
9700 Feature Package
Marketing Code
This identifies which version of production the unit is.
Trouble Shooting and Diagnostic Guide is located behind the unit taped to the back.
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Troubleshooting Procedures
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WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Place washer into Service Mode and check for diagnostic codes. See Technical Data Sheet taped to rear panel.
Will Not Start · Plug cord into live electrical outlet. Check for proper voltage. · Check fuse or reset circuit breaker. · Close door and push the control knob to start the clothes washer. · Check the machine control board terminal connections CN5, CN6 for good connections. · Push the control knob to start the clothes washer. · Check to see if the washer is in a pause or soak period in the cycle. Wait briefly for machine to start. · Check water supply is working. · Check water valve electrical connections are good. · Check for restricted drain system. · Check the line filter connection terminals for good connections. · Replace console control board if necessary. Leaking · Check dispenser hose to outer tub for obstructions or restrictions. · Make sure inlet hose connections are not leaking. Check for rubber gasket damage due to over-tightening of faucet couplers. · Check standpipe for leak. Wrap a dry rag around the standpipe opening. If rag becomes wet, leak is fault of home plumbing. Be sure the standpipe is capable of accepting the incoming flow of water from the washer. · Make sure end of drain hose is correctly inserted and secured to drain standpipe. · Check internal hose connections (fill, drain systems, dispenser hoses & clamps). · Check rubber boot. Remove, reposition and reinstall, if necessary. · Check for possible kinked dispenser to outer tub hose. Hot water pressurization may force door open. No Tumble · Start normal cycle with an empty machine and allow a fill to check tumble. · Perform Board Output Test, or Quick Spin Test (Before test, make sure that the tumbler is empty.) · Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. (Refer to the component testing procedure) · Check motor windings resistance. CN9 pins 1 &3 = 11.6ohms ±7%, Pins 1 & 2 = 11.6ohms ±7%, Pins 2 & 3 = 11.6 ohms ±7% · Check belt. · Faulty Main Control Board. · Faulty motor.
Will Not Spin · Check to make sure the door is fully closed. · Check for water left inside the washer. If present, see Will Not Drain. · Perform Board Output Test or Quick Spin Test. (Before test, make sure that the tumbler is empty.) If it doesn't tumble after the test above, check unbalanced load scenario, Main Control Board, and motor. · Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. · Check belt. · Check motor windings resistance. CN9 pins 1 &3 = 11.6ohms ±7%, Pins 1 & 2 = 11.6ohms ±7%, Pins 2 & 3 = 11.6 ohms ±7% No Water Fill · Test water fill. Perform Board Output Test. · Check to make sure water supply is turned on fully. · Check electrical circuit and connections at the Water Valve, and Pressure Switch. · Check for kinks in inlet hoses. · Check for clogged inlet screens. · Visually check hot, cold, bleach and softener separately for fill. · Check for low water pressure. May be dependent on pressure entering home. Variations may occur due to usage in the home at the time machine is used. · Check for frozen pipes and hoses. · Check resistance of Water Valve coils. (Normal 1.18Kohms; Check resistance of water valve coils. Check Pin #1 of CN5 and Pin # 1,2,3,4 of CN10. · Check for loose connections at the Pressure Switch or on the Machine Control Board, CN3. (Refer to the component Testing procedure). Tub Full of Suds · Check for restricted drain system. See Will Not Drain and Will Not Spin. · Check for loose wire connections at Control Board and pump. · Perform Board Output Test. · Use high efficiency or low sudsing detergent specially formulated for front load washers. · Reduce detergent amount for that specific load size and soil level. Towel loads have a minimal amount of soil present and typically
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create more suds. Check to see if belt is off motor and pulley. Run the clothes washer through another complete cycle using the coldest water, tablespoon of salt and no detergent. Wet Clothes · Very small clothes loads can cause unbalanced loads. Add additional towels. · Excessive suds may have been present, due to not using High-Efficiency detergent. Reduce amount of detergent usage. · See Will Not Spin. · Low Spin Speed or Drain Only was selected. · ·
WARNING
assembly and Machine Control Board (CN10). (Refer to the component Testing procedure.) Perform Board Output Test. Check door lock system for loose connections. Perform Board Output Test. Check door lock system. Check the output voltage of Door Lock Coil If 120V present change door Lock switch , If not present, change Main Control Board. (Refer to the component Testing procedure.)
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
· ·
Will Not Lock · Door not all the way closed or not properly aligned. Possible laundry load is too large to close door. · Place washer into Service Mode and check for diagnostic codes 4,18 & 22. · Perform Board Output Test. Check door lock system. Check the output voltage of Door Lock Coil. If normal, change door Lock switch, If not normal, change Main Control Board. (Refer to the Component Testing procedure.) · Check electrical connections at lock switch assembly and machine control board (CN5 and CN9). (Refer to the Component Testing procedure.). Will Not Unlock · Push door closed to make sure nothing from inside is pressing against it, which may keep it from unlocking. · Door locked from water level too high. Opening door will result in water draining from door opening. · Check for water remaining in the drum. Check the temperature inside the drum is higher than 50°C/122°F. If water is present inside drum, refer to "Will not drain", If there is no problem with temperature, check wiring of Main Control Board and Door Lock Switch. · Drain manually by removing drain hose clamp. · Display shows LO. Press power Off Key to turn off the washer and unplug and reconnect washer. Press any key to turn on the washer. if LO is displayed, Main Control Board and Door Lock Switch should be checked. · Place washer into Service Mode and check for diagnostic codes 4,18 & 22.. · Check electrical connections at lock switch
Will Not Drain · Check for restricted drain system. · In cold climates check for frozen drain hose. · Check for 120 VAC at the pump when a spin cycle is selected. · Check pump motor winding resistance. (14.2 ±7% ohms) · Check that the machine control correctly senses the water level in the washer. See Board Input Test. · Go to Board Output Test and perform Pump Out Test. · Check the Machine Control Board connections at CN10 (Pin 6) for the pump. Should see 110-120VAC.(Refer to the component testing procedure). · Check tub to pump hose for twist in hose. Wrong Water Temperature · Check that both faucets are turned on fully. · Make sure water heater is set to deliver a minimum of 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate. · If the water heater is located a long distance from washer, the water line may need to be purged prior to starting wash cycle. · Too Hot/Too Cold: This washer uses a reduced amount of water, while the control board meters the incoming flow to regulate the actual temperature of the water in the tub. This may appear to be significantly warmer/cooler than expected. · Make sure the temperature selection is correct. · Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris.
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Troubleshooting Procedures
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Noisy and/or Vibration/Walking
· · · · ·
WARNING
Description Generates Diagnostic code 2
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer. Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer. Check for proper load size and distribution. If clothes load is too small, add a few towels to balance the clothes load better. Check the tightness of the rear pulley bolt. Tighten if necessary. Clean floor and bottom side of washer feet. Check clearance. Refer to the back of machine and Installation Instruction. LED Display LO
nF
FL LE
Door failed to unlock after 3 attempts. Continuous fill of 12minutes. Total fill of 14minutes. Door failed to lock after3 attempts. Water sensor level fault. A fault is detected in the water level sensor. Data (frequency) shows the water level is at or above the overflow level. Detected a key pressed more than 30seconds, the key will be assumed to be stuck. Never exceeded 400rpm due to an unbalanced load. The door has not been opened after two complete wash cycles. Door switch was not seen open since the last two final spins. Open door lock switch with motor running. Door switch is read as open and the door locked switch is read as locked.
3
4 8
Rubber Feet Leaving Marks on Floor
· · · · · · · Use a pencil eraser to remove mark. Walk washer into location, do not drag. OE
E
Additive Cups Full of Water
Small amount of water in bottom of additive cups is normal. Remove and wash Dispenser Tray, removable Cup, and Rinse Cap. Level washer. Option and Function buttons respond differently according to each cycle. Child Lock feature has been selected. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard. When display shows "End", only the Power Off button will function. Press Power Off and make new cycle selections. E2
Buttons do not Respond
15
dc
10
·
Consumer Information Codes If the consumer observes codes on display, see table below. Description Generates LED Diagnostic Display code The water level fails to drop below the Low Water level reset within 15 minutes, before a spin begins.
od
17
dL 1 dS
18
nd
22
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WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Description Generates Diagnostic code 25 Rinse keys for three seconds or until the control beeps. NOTE: The washer must be on before Service Mode can be entered. The motor speed will be displayed when started (motor not running display will be 0). The present state of the machine will not be changed (i.e., the current cycle in progress will not be interrupted and only the display will change). All LED's will be turned off except the "Door Lock" LED. It will continue to display the condition of the door lock. To exit: 1) Press Chime and Extra Rinse keys for 3 seconds again, or 2) press Off, or 3) unplug the machine. Pressing the Rotary Selector knob while running a test will pause the individual test, while remaining in Service Mode. The following table summarizes special tests and features available in Service Mode, along with methods of activation and cancellation. Access Service Tests and Diagnostic Features while in Service Mode. Test or Display Press LED to Press LED to Start Cancel Quick Spin Test 91 Press Delay Start and Rinse&Spin Press Delay start and Rinse&Spin Press Off (exits Service Mode) Press Rotary Selector (cancels hold & resumes next step) Press Power Off
LED Display bE
Motor tach signal exists without motor running. Abnormal high/low temp or ohm resistance seen. Machine control is attempting to drive the motor but is not seeing any tach response. Visual check shows motor is not moving. (Locked, Hall Sensor fault) System Relay failure. Heater Relay failure. Over Current is detected. Motor won't turn. Voltage for motor control bus is over specified limit. Voltage for motor control bus is under specified limit.
tE
29
E3
2E
Sr Hr
34 36
3E
3E
2E
2E
92
Service Mode Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems. Service Mode can be entered in the middle of any wash cycle without interrupting the cycle. While in Service Mode, the technician can cancel the current cycle, set a continuous running mode, start a variety of special service tests and view diagnostic displays. Enter / Exit Service Mode To enter Service Mode press the Chime and Extra
Hold Quick Spin Step (holds predefined RPM) Fast TimeDown / Advance to Next Step Quick Service Cycle
Press Rotary Selector (during test)
Press Temperature to start test. Press Temperature during cycle to advance. Press Temperature and Soil Level
Press Off (also exits Service Mode)
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Troubleshooting Procedures
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Test or Display Press LED to Start Hold Quick Service Cycle Step Press Rinse&Spin and Spin Only together Press Delay for 3 seconds (then individual buttons to test) Rotate Cycle Selector clockwise, the LED's around it will be toggled. Rotate counterclockwis e, the7segment LED's toggle. Press Rotary Cycle Selector, all of the LED's around the Rotary Cycle Selector will be toggled. Press Spin Only Press Spin Speed
WARNING
Test or Display
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Press LED to Cancel Press Rinse&Spin and Spin Only to resume Press Off twice after starting test Display Software Version Press LED to Start Press Soil Level. Press 2 times for displays with only 2 character positions. Press Chime Press LED to Cancel Press Soil Level a 3rd time
Cycle Count
LED/Switch Test
Quick Spin Test While in Service Mode, press Delay and Rinse&Spin keys to start a Quick Spin Test. Quick Spin test steps are as follows: · Start spinning and after reaching a maximum spin speed. · stay at maximum spin speed for 2 minutes and stop Quick Spin Test. Hold Quick Spin Step If the Rotary Selector key is pressed during the Quick Spin test, the machine will hold at the next highest index speed for up to 10 minutes. At the end of 10 minutes, the machine will resume and finish the Quick Spin test. To cancel the Hold and allow the Spin Test to continue, press the Delay and Rinse&Spin keys. Fast Time Down Test While any test or cycle is running in Service Mode, pressing the Temperature key will advance the program to the next cycle stage. Cycle stages are located at key locations in the machine operation. As the program is advanced it will index as follows: The end of each fill (the same as the beginning of a tumble session for Wash, or Rinse); at the beginning of a drain session; at the beginning of a spin session (at this position, check the water level, if over reset level, drain first before entering the spin function); at the beginning of a fill session; at the beginning of
IN
Board Input Test
Press Spin Only Press Off
Board Output Test / System Check
Press Rinse& Spin displays "d" Diagnostic Code Display (Initial) All Diagnostic Codes Cycle Count No. for Diagnostic Code Clear All Diagnostic Codes Rotate Cycle Selector either direction Press and hold Rotary Selector, while diagnostic code is displayed Press Delay and Chime together while displaying diagnostic codes
Press Rinse&Spin again
N/A
Release Rotary Selector (returns to diagnostic code display)
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WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Bleach fill; at the beginning of Fabric Softener fill; and every 3 minutes during the tumble sessions (Wash, and Rinses). LED/Switch Test Quick Service Cycle While in Service Mode, press the Delay key to start a While in Service Mode, pressing the LED/Switch check. All the LED's can be toggled or slewed by pressing the key associated with the LED Temperature and Soil Level key for 3seconds will start a Quick Service Cycle. or set of LED's. All keys (including the OFF button) This will be a quick check of all systems. If display must be pressed within 5 minutes for this test to pass. shows od then open and close door. Pressing "PA" will be displayed for five (5) seconds once all Spin Speed will advance to the next cycle. The keys have been pressed and the test is completed. following steps are performed: Display shows Following 20seconds of inactivity at any point, this test "SC". will exit without any display. The Power Off switch 1. Hot water for 5 seconds and then turn off. pad must be pressed twice within 30 seconds to 2. Cold water for 5 seconds and then turn off. cancel this test. 3. Bleach valve for 5 seconds and then turn off. 4. Dispenser softener using cold water and Switch Action bleach water for 5 seconds and then turn off. Delay Start Press once 5. Turn on Cold valves until the control detects Chime Press 3 times proper water level. During this time, tumble at Extra Rinse Press once 45 rpm for 5seconds in a clockwise direction, pause for 2seconds, tumble at 45 rpm for 5 Soil Level Press 4 times seconds in a counterclockwise direction, Spin Speed Press 5 times pause for 2 seconds. Continue pattern until Temperature Press 5 times the water level is detected. Minimum time for Rinse&Spin Press once this segment to be 5 seconds. After water Spin Only Press once height is achieved, continue tumble pattern Prewash Press once for another 14 seconds. If the washer is Extended Spin Press once equipped, turn on heater for first 5 seconds of Selector Knob Rotate 1 full revolution clockwise this tumble pattern. Advance the washer to Selector Knob 1 position counterclockwise next step if water is not connected to Start Pause Press once machine. Selector Knob Press once 6. Drain and spin to maximum speed. Machine Power Off Press once will achieve maximum speed using the safest, fastest method. Board Input Test 7. Display a "PA" (Passed) continuously for 5 seconds I no diagnostic codes were logged While in Service Mode, pressing the Spin during the test. Washer will return to the Only key will begin the Board Input Test. IN normal Service Mode at the end of the 10 This test turns on a specified output after a second period. key press. Pressing the Spin Only key again cancels the test.(Display shows The "SC" in the display will blink as an indication of in).While in Service Mode follow chart to failure, and continue blinking until the quick service check respective function. cycle test has reached the end. Any diagnostic code · When the "Rotary Cycle Selector" is set to logged during this test will result in failure of the test, "Super Wash" and the "Rotary Cycle but will not necessarily stop the test. During the Quick Selector" is pressed, the door position will be Service Cycle, pressing the Spin Speed key will displayed: "OP" if open, "CL" if closed. advance to the next step. Pressing the Rinse&Spin · When the "Rotary Cycle Selector" is set to and Spin Only keys will suspend the machine at the "Normal" and the "Rotary Cycle Selector" is current step for up to 10 minutes or until Delay Start pressed, the Lock position will be displayed: and Chime are pressed again. All LED's should flash "UL" if unlocked, "LO" if locked. on and off while the system is suspended or on hold. · When the "Rotary Cycle Selector" is set to "Whites "and the "Rotary Cycle Selector" is pressed, the High water level will be displayed: " 0" if below level, " 1" if above ©2005 Maytag Services 16026126 Rev. 0 15
Troubleshooting Procedures
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· ·
WARNING
Selection Rotary cycle selector set to Colors. Press Rotary Selector Knob. Rotary cycle selector set to Hand Wash. Press Rotary Selector Knob. Press Delay switch pad. Rotary cycle selector set to Delicates. Press Rotary Selector Knob. Function Low water level Display "_0" if below level. "_1" if above level. "UC" Balanced "UO" Unbalanced Degrees F Degrees C
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
level. The High water level is defined as the over flow water level. When the "Rotary Cycle Selector" is set to "Wrinkle Control" and the "Rotary Cycle Selector" is pressed, the Medium water level will be displayed: "-0" if below level, "-1" if above level. The Medium water level is defined as the minimum water level needed to turn the heater on. When the "Rotary Cycle Selector" is set to "Colors" and the "Rotary Cycle Selector" is pressed, the Low water level will be displayed: "_0" if below level, "_1" if above level. The Low water level is defined as the reset water level. When the "Rotary Cycle Selector" is set to "Hand Wash" and the "Rotary Cycle Selector" is pressed, the level of Tub unbalance will be displayed: "UC" if balanced, "UO" if unbalanced. "U0" will be displayed during the time when the machine is correcting for the unbalance; e.g. slowing down to redistribute the load or to get to a lower spin speed. Once the situation has been corrected (i.e. the load has begun tumbling or the lower speed has resulted in an acceptable amount of balance); "UC" will once again be displayed. When the "Delay" switch pad is pressed, the water temperature will be displayed in Degrees F. When the "Rotary Cycle Selector" is set to "Delicates" and the "Rotary Cycle Selector" is pressed, the water temperature will be displayed in degrees C (Celsius).
Tub balance
·
Water temperature Water temperature
·
· ·
While in Service Mode follow chart to check respective function. Selection Function Display Rotary cycle Door position "OP" or "CL" selector set to Super Wash. Press Rotary Selector Knob. Rotary cycle Lock state "UL" or "LO" selector set to Normal. Press Rotary Selector Knob. High water Rotary cycle " 0" if below level selector set to level. " 1" if Whites. Press above level. Rotary Selector Knob. Medium Rotary cycle "--0" if below water level selector set to level. "--1" if Wrinkle Control. above level. Press Rotary Selector Knob.
Board Output Test While in Service Mode, pressing the Spin Speed key will begin the Board Output Test. This test turns on a specified output after a key press. Pressing the Spin Speed key again cancels the test. Only one output can be "on" at any time. All outputs will be turned off after five (5) minutes of inactivity. While in Service Mode follow to check respective function. · When the "Rotary Cycle Selector" is set to "Super Wash" and the "Rotary Cycle Selector" button is pressed, the Main relay will be toggled (either from "on" to "off" or from" off" to "on"). · When the "Rotary Cycle Selector" is set to "Normal" and the "Rotary Cycle Selector" button is pressed, the hot water valve will be turned on. This output will remain on until the "Rotary Cycle Selector" button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level. · When the "Rotary Cycle Selector" is set to "Wrinkle Control" and the "Rotary Cycle Selector" button is pressed, the cold water valve will be turned on. This output will remain on until the "Rotary Cycle Selector" button is.
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Troubleshooting Procedures
!
pressed again to turn off the output. The control will not allow the machine to fill past the High water level. When the "Rotary Cycle Selector" is set to "Delicates" and the "Rotary Cycle Selector" button is pressed, the bleach valve will be turned on. This output will remain on until the "Rotary Cycle Selector" button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level. When the "Rotary Cycle Selector" is set to "Hand Wash" and the "Rotary Cycle Selector" button is pressed, the pre wash valve will be turned on. This output will remain on until the "Rotary Cycle Selector" button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level. When the "Rotary Cycle Selector" is set to "Quick Wash" and the "Rotary Cycle Selector" button is pressed, the drain pump will be turned on. This output will remain on until the "Rotary Cycle Selector" button is pressed again to turn off the output. Pressing the "Delay" switch pad will turn on the motor and the "Delay" LED. This output and the LED will remain on until the "Delay" switch pad is pressed again to turn off the output. When activated, the machine will tumble for 5 seconds in the CW direction, pause for 2 seconds, tumble in the CCW direction for 5 seconds, pause for 2 seconds; repeating this pattern until " Delay" button is pressed again to turn off the tumbling. Note that all tumble speeds are assumed to be 45 rpm. Pressing the "Chime" switch pad will unlock the door and turn on the all the LED's above the "Chime" button. This output will attempt to unlock one time, if safe to do so. Pressing the "Temperature" switch pad will lock the door and all the Temperature LED's will turn ON. Pressing the "Chime" button will unlock the door and the all the Chime LED's will turn ON. When the "Rotary Cycle Selector" is set to "Colors" and the "Rotary Cycle Selector" is pressed, the bleach valve and the cold water valve will be turned on to check the fabric softener fill. This output will remain on until the "Rotary Cycle Selector" button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level.
WARNING
When the "Rinse & Spin" keypad is pressed, the Heater will be turned on if the water level is above the Heater Safety Level. If the water level is below the Heater Safety Level, a warning beep will be given and the heater will not be turned on. The Heater output will remain on until the "Rinse & Spin" keypad is pressed again to turn off the output. Selection Component Function Rotary cycle selector set to Super Wash. On to Off or Main Relay Press Rotary Off to On Selector Knob. st Rotary cycle selector 1 press valve nd set to Normal. Press Hot Water on. 2 press valve off. Rotary Selector Valve Knob. st Rotary cycle selector 1 press valve nd set to Wrinkle on. 2 press Cold Water valve off. Control. Press Valve Rotary Selector Knob. st Rotary cycle selector 1 press valve nd set to Delicates. on. 2 press Bleach Valve valve off. Press Rotary Selector Knob. st Rotary cycle selector 1 press valve nd set to Hand Wash. on. 2 press Pre Wash valve off. Press Rotary Valve Selector Knob. st Rotary cycle selector 1 press Drain nd set to Quick Wash. Pump on. 2 Drain Pump press Drain Press Rotary Pump off. Selector Knob. st Press Delay switch 1 press Motor nd pad Motor on. 2 press Motor off. Press Chime switch 1 Attempt to Door Lock pad unlock Press Temperature Lock Door Door Lock switch pad ·
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
·
·
·
·
·
·
·
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Selection Rotary cycle selector set to Colors. Press Rotary Selector Knob. Press Rinse & Spin switch pad Component Bleach Valve and Cold Water Valve
WARNING
Diagnostic Codes Diag. Description Code Trigger The water level fails to drop below the Low Water level reset within 15 minutes, before a spin begins. Door failed to unlock after 3attempts Continuous fill of 12 minutes. Total fill of 14minutes. Action to be taken
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Function st 1 press Fabric Softener fill. nd 2 press valves off st 1 press nd heater on. 2 press heater off.
Heater
1
No Drain
Displays "nd" Go to "Will Not Drain" Troubleshooting Section
Display Diagnostic Codes The diagnostic code display can be toggled on and off from Service Mode by pressing the Rinse&Spin key and rotating the cycle select knob. The display will show a "d". Rotating the Cycle Selector knob in either direction will cycle through the list of codes one code at a time with no wrap. Once an initial direction is selected by the user (either Clockwise or Counterclockwise), subsequent movements of the knob in the same direction will show older codes. If the user changes direction and turns the knob in the opposite direction, the more recent code will be displayed. If rotation is continued to the limits of the list, the display will remain at the top or the end of the list. A pair of dashes "- -" will be displayed at the end of the list of codes, when the control reaches the top, it will again show "d". A code generated during the current cycle will be displayed with the Spin Indicator LED turned "ON". If no cycle is currently running, a code generated during the previous cycle will be displayed with the Spin Indicator LED turned "ON". Access Other Features While a diagnostic code is displayed, if the Rotary Selector is pressed and held, the machine will display the number of cycles since the diagnostic code occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list. A code generated during the current cycle will be displayed with the Spin Indicator LED turned "ON". If no cycle is currently running, a code generated during the previous cycle will be displayed with the Spin Indicator LED turned "ON". Cycle Count Since A Diagnostic Code Occured/Clearing Diagnostic Codes While a diagnostic code is displayed, if the Rotary Selector is pressed and held, the machine will display the number of cycles since the diagnostic code occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list.
2
The door fails to unlock
Displays "LO" Go to "Will Not Unlock" Troubleshooting Section Displays "nF" Go to "No Water Fill" Troubleshooting Section
3
No Fill
4
The door fails to lock
Door failed to Displays "FL" Go to lock after 3 "Will not lock" attempts Troubleshooting Section. Not Used
5-7
8
Input signal from water level Sensor is out of Water level range, sensor fault. Washer will beep and pause the wash cycle. Not Used Unbalance detected during final spin, which prevented the spinner from exceeding 400 rpm
Displays "LE" Go to "No water fill Troubleshooting".
9
10
Never exceeded 400rpm due to an unbalance load.
LED Will display "dc" Go to "Wet Clothes "Troubleshooting Section"
2
1
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WARNING
Diag. Description Code Trigger Action to be taken Check for loose wire connections Clear the diagnostic code and recheck; if reoccurs, perform Diagnostic Motor/Machine Control Board test Check for faulty motor relay on the machine control board.
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Diagnostic Codes Diag. Description Code Trigger Action to be taken
E
Water level in the machine is believed to be above the overflow level. When this condition is Water detected, the sensor level machine will fault. automatically begin pumping water out of the machine until it falls below the overflow level.
18 First check to see that water valve is not stuck. If water valve is OK, check water level sensor 19-21
Detected door lock switch open during cycle when not expected.
Open door lock switch with motor running.
Not Used Door switch is Door switch detected open Go to "Door Lock detected and the door Test" open during locked switch Troubleshooting cycle (when is read as Section not paused). locked. Not Used Tach signal exists without Motor tach torque signal exists command or without when not motor expected running. (Abnormal condition only). Not Used Sump thermistor failure (Optional) Abnormal high/low temp or ohm resistance seen Displays " tE". - Loose or pinched wires - Bad sump thermistor
22 Go to "Clear diagnostic codes" Disconnect and reconnect the washer power cord at power supply outlet. If condition still exists, replace machine control board.
11
Will not remember machine settings
Difficulty in reading memory
23-24
25
Displays " bE". Replace Motor Control Board.
12-14
Not Used Display "E2". Go to A key is sensed to be "Membrane Pad pressed more Check" Check than 30 connection of Stuck Key seconds, the keypad to control key will be board. Replace assumed to console if be stuck necessary. The door has not been Door switch opened after was not two complete Will display "od" If seen open wash cycles. door open sensing, since the last Door switch will cleared. three final was not seen spins open since the last two final spins
26-28
15
29
30-33
Not Used
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Diag. Description Code Trigger Action to be taken
WARNING
Diag. Description Code 40-49 Trigger Not Used Action to be taken
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
2E
Motor Drive failure (Locked, Hall sensor fault)
34
System Relay failure
Machine control is Display "E3" attempting to Evaluate wire drive the harness for loose or motor but is unhooked not seeing connections. any tach Replace machine response. control board if Visual check deemed necessary. shows motor is not moving. Machine control does Display "Sr". not see relay Replace machine open when it control board. should. Not Used
35 36
3E
Display "Hr". Replace Machine Control Board. Displays Over Current "3E".Check the Motor failure is detected. motor windings, the (Over speed sensor, Motor won't current) wiring connections, turn. or Control Board.
Heater Relay Heater relay Check signal failure. not sensed.
Voltage for Voltage for Display motor control motor control 91 "2E".Replace motor bus is over bus is over control board. specified limit limit Voltage for Voltage for Display motor control 92 motor control "2E".Replace Motor bus is under specified limit Control Board. specified limit Exit Service Mode To exit: 1) Press Chime and Extra Rinse keys for 3seconds again, or 2) Press Off, or 3) Unplug the machine. After five (5) minutes of inactivity (user key presses) in Service Mode, the machine will exit the Service Mode and resume normal operations. Pressing the Off key will completely exit Service Mode. If a cycle is running, cancel the cycle. Pressing the Rotary Selector knob while running a test will pause the individual test, while remaining in Service Mode. A power loss during Service Mode will cancel this mode.
2
1
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Component Testing Information
!
Illustration Component Thermistor
WARNING
Results
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Test Procedure Unplug harness connector and test from wire insertion side. Pin #6 and Pin #3 of CN3 Unplug harness connector and test from wire insertion side. Pin #7 of CN5 and Pin #3 of CN9 Pin #8 of CN5 and Pin #3 of CN9 Water Sensor Check voltage at Pin #6 and Pin #7 of CN3. Check voltage at Pin #6 and Pin #8 of CN3.
13K ohms @ 70F/21C (2.5V DC)
Door Switch
60 ohms 60 ohms Reset water level = 2.5V DC, 25.8 KHz
Reset water level = 2.5V DC, 25.8 KHz
Sump Sensor
Check voltage at Pin #4 and Pin #2 of CN8. Check voltage at Pin #4 and Pin #3 of CN8. Unplug harness connector and test from wire insertion side. Pin #1 and Pin #2 of CN9 Pin #1 and Pin #3 of CN9 Pin #2 and Pin #3 of CN9
0V DC or 3.75V DC
0V DC or 3.75V DC
Motor
11.6 ohms 11.6 ohms 11.6 ohms
Drain Pump
During drain check voltage at Pin #1 of CN5 and Pin #6 of CN10
120V AC
Water Valves
Unplug harness connector and test from wire insertion side. (Hot valve) Pin #2 of CN5 and Pin #2 of CN6 (Pre valve) Pin #3 of CN5 and Pin #2 of CN6 (Bleach valve) Pin #4 of CN5 and Pin #2 of CN6 (Main valve) Pin #1 of CN5 and Pin #2 of CN6
1100 ohms 1100 ohms 1100 ohms 1100 ohms
Heater Relay AC Power
During water heat check voltage at Pin #1 of CN5 and Pin #2 of RY9 Check voltage at Pin #1 and Pin #3 of CN5 Check voltage at Pin #1 of CN5 and Pin #1 of CN6 Unplug harness connector and test from wire insertion side.
120V AC 120V AC
120V AC Less than 1 ohm
Reactor
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Component Testing Information
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
1 1 1 9 8 4
9 1
3 2
4 1 1 3 2 1
CN9 CN8 4 8 CN10 4 1 5 1 3 1 1
3 CN6
1
2
Motor
1 2 3
Normal resistance is approximately 3.0? between any 2 pins (1,2 or 3 ) on motor connector.
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Component Testing Information
Note: The heater will not turn on more than once in a wash cycle (no reheating).
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
ATC Control When ATC cold wash is selected, the Heater turns on if the water temperature in the tub is below 60 degrees F. The heater turns off when the water temperature is above 70 degrees F or time has expired for the wash cycle. The cycle time will not be extended to reach the desired temperature. When ATC warm wash is selected, the heater turns on if the water temperature in the tub is below 95 degrees F. The heater will turn off when the water temperature is above 105 degrees F or time has expired for the wash cycle. The cycle time will not be extended to reach the desired temperature.
When hot wash is selected, the heater will turn on if the water temperature in the tub is below 120 degrees F. The heater turns off when the water temperature is above 130 degrees F. or or time has expired for the wash cycle. The cycle time will not be extended to reach the desired temperature. When the Sanitary Cycle is selected, the heater turns on if the water temperature in the tub is below 141 degrees F. The heater turns off when the water temperature is above 151 degrees F. The wash cycle will be extended to achieve the temperature of 151 degrees F.
Water flow through dispenser during Wash fill
WASH FILL / Rotation of Spinner COOLING / DISENTANGLE SUB TOTAL DRAIN (HEATING) WASHING
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Component Testing Information
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WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Water flow through dispenser during Rinse 1 fill
RINSE 1 MIDTERM SPIN FILL / Rotation of Spinner DISENTANGLE / FILLING TO REMOVE SUDS SUB TOTAL DRAIN RINSE
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Component Testing Information
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
Water flow through dispenser during Rinse 2 fill
RINSE 2 DRAIN MIDTERM SPIN FILL / Rotation of Spinner RINSE DISENTANGLE / FILLING TO REMOVE SUDS SUB TOTAL
©2005 Maytag Services
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Disassembly Procedures
!
Top Removal
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
1. Disconnect power supply to unit. 2. Remove 2 10mm screws from washer back.
3. Slide Top Cover towards the rear to clear the screw head from flange on the bottom side of the Top Cover.
Water Level Sensor Removal
1. 2. 3. 4. 5. Disconnect power supply to unit. Remove Top Cover. Remove harness plug. Remove Pressure Hose. Remove single attachment screw.
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Disassembly Procedures
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WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. NOTE: The reactor coil is wired in series with line 1 internally in the Control Board. An open coil or loose electrical connection would result in a "dead" board complaint. A resistance check across the coil leads should indicate less than 1 ohm.
EMI Filter Removal
1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Loosen 13mm acorn nut and slide EMI Filter out of bracket.
Reactor Removal
1. 2. 3. 4. Disconnect power supply to unit. Remove Top Cover. Remove single attachment screw on cross brace. Twist Reactor counterclockwise to remove.
NOTE: Mark the wire locations on the EMI before removing the terminals.
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Disassembly Procedures
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WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
Water Valve Removal
1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Remove two screws each hot and 3 valve combo cold valve.
Combo Cold Valve
Hot Valve
4. Remove hose clamps and hoses.
3. Remove Top Cover. 4. Remove clamps and hoses from dispenser.
NOTE: The hose circuitry is marked on the Dispenser top.
Dispenser Removal
1. Disconnect power supply to unit. 2. Depress the release tab and slide drawer from washer.
Pre Wash Main Bleach Main Cold Hot
NOTE: The hose circuitry is marked on the Dispenser top. 5. Remove attachment screws and lift dipenser to expose fill hose. 28 16026126 Rev. 0
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. 5. Roll Console down and lift away from washer. 6. Remove Reactor wire from wire clip.
7. Remove the Reactor wire harness connectors from the PCB Board. 8. Remove five screws from PCB Housing to access the LED Circuit Board.
6. Remove fill hose clamp and hose.
Door Removal
1. Disconnect power supply to unit. 2. Remove four screws to remove door from Front Panel.
Console Removal
1. 2. 3. 4. Disconnect power supply to unit. Remove Top Cover. Remove Dispenser Drawer. Remove five screws attaching Console.
©2005 Maytag Services
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
3. Remove hinge retainer plate.
6. Remove the glass retainer.
7. Remove glass. 4. Remove door from hinge posts.
8. Remove external viewing window.
5. Remove Screws around the perimeter of the glass retainer.
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Disassembly Procedures
!
1. 2. 3. 4.
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
Front Panel Removal
Disconnect power supply to unit. Remove Top Cover. Remove Console. Open door and remove Boot Retainer Clamp. Expand the Boot Clamp Spring located at the 6 o'clock position.
6. Remove four screws attaching the front to the cabinet.
5. Pull the boot from the lip formed into the front opening.
7. Disconnect the wire connectors to the Door Lock.
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. NOTE: When installing the boot align the index tabs on the boot with the screws on either side of the Fill Tube.
8. Lift Front Panel from bottom brackets.
Heater Removal
1. 2. 3. 4. 5. Disconnect power supply to unit. Remove Top Cover. Remove Console. Remove Front Panel. Remove Thermistor and Heater wiring connectors.
Boot Removal
1. 2. 3. 4. 5. Disconnect power supply to unit. Remove Top Cover. Remove Console. Remove Front Panel. Loosen boot clamp at the 12 o'clock position.
6. Loosen 10mm nut on Heater and remove Heater Element.
NOTE: Install Heater Element on top of metal bracket.
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Disassembly Procedures
!
Motor Removal
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
1. Disconnect power supply to unit. 2. Remove two screws attaching Back Cover and slide cover up and lift bottom edge out of retaining slots.
4. Remove wire harness plug to motor and ground wire.
3. Remove Drive Belt.
©2005 Maytag Services
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
5. Remove two13mm bolts.
6. Remove Motor from Cabinet.
NOTE: During reinstallation be sure all four bushings are installed properly
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Disassembly Procedures
!
1. 2. 3. 4.
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. 5. Remove wiring connector.
Drain Pump Removal
Disconnect power supply to unit. Remove Back Cover. Remove clamp and Drain Hose. Remove clamp and Pump Hose.
6. Remove three 13mm bolts securing Drain Pump to base.
7. Remove screw securing Drain Pump to bracket. Twist Drain Pump clockwise to remove.
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Disassembly Procedures
!
1. 2. 3. 4. 5. 6. 7. 8. 9.
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
Outer Tub and Spinner Removal
Disconnect power supply to unit. Remove Top Cover. Remove Console. Remove Front Panel. Remove Back Cover. Remove Pump Hose. Remove the Drain Hose Remove Motor Remove the two 13mm bolts securing the Rear Struts to the base.
Weights. NOTE: Torque bolts to 11-22 ft lbs. during installtion. 12.Remove wire harness connectors for the heater, Themistor and ground. 13.Remove two 13mm bolts securing the Front Struts to base and rotate up against the bottom of the tub. 14.Insert a board or boards across the bottom of the washer frame to use as a support when removing the tub assembly. 10.Rotate the struts up against the bottom of the tub to ease removal of the tub assembly.
1x12 - 32" long
NOTE: The rear struts can be identified by the green sleeve. 11. Remove two each side 13mm bolts securing Counter
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
17.Remove the Pressure Hose.
15.Remove fill hose.
18.Remove ground wire.
16.Remove Pressure Switch harness connector.
©2005 Maytag Services
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
18.Remove left and right Vent Hoses.
19.Lift Suspension Spring from keeper in cabinet. Repeat for the opposite side and let Outer Tub rest on support board.
21.Remove remaining screws securing Back Guard to cabinet.
22.Grasp the front and rear of the tub and slide out. Use a blanket or rug to protect the floor
20.Remove two screws securing Center Brace to Back Guard.
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing.
NOTE: Torque tub bolts to 6-11 ft. lbs. 25.Separate the front and rear halves of the Outer Tub. 23.Set the tub on the floor. Position 4" wood blocks or equivalent around the spinner shaft. Roll the tub to the upright position and rest it on the blocks.
.
24.Remove the 10mm screws around the perimeter of the tub.
26.Tub Gasket can be replaced after tub halves are split.
©2005 Maytag Services
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Disassembly Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to unit before servicing. 28.Remove screw and release tab to remove Baffles
27.Lift Spinner to access Wave Washer.
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Appendix A
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DC68-02032B 101504
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! WA RNING
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To Avoid The Possibility
· ·
Of Water Damage:
Have Water Faucets Easily Accessible Turn Off Faucets When Washer Is Not In Use.
DRAIN FACILITY
Recommendedheight of the standpipe is 18". The drain hose must be routed through the drain hose clip to the standpipe. Standpipe must be large enough to acceptthe outside diameter of the drain hose. The drain hose is attachedat the factory.
FLOORING
For best performancethe washer must be installed on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalancedload situations. Carpeting and soft tile surfaces are contributing factors in vibration and/or tendency for a washer to move slightly during the spin cycle. Never install the washer on a platform or weakly supported structure.
LOCATION
CONSIDERATIONS
It is recommended washer never be installed in areas where water may freeze since the washer will the always maintain som