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FIELD SERVICE HANDBOOK
CODE: 00ZAR810//H1E

DIGITAL COPIER

MODEL

AR-651 AR-810

CONTENTS

1. 2. 3. 4. 5. 6. 7. 8.

SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES . . . 1-1 ERROR CODE AND SELF- DIAGNOSIS . . . . . . . . . . . . . . . . . . . . 2-1 ADJUSTMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 PREVENTIVE MAINTENANCE (PM) . . . . . . . . . . . . . . . . . . . . . . . 4-1 TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 UPDATING THE FIRMWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 POWER SUPPLY UNIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 WIRE HARNESS CONNECTION DIAGRAMS . . . . . . . . . . . . . . . . 8-1

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

SHARP CORPORATION

This document has been published to be used for after sales service only. The contents are subject to change without notice.

GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR THE COPIER AR-651/810
The installation and service should be done by a qualified service technician. 1. Transportation/Installation · When transporting/installing the copier, move it by the casters while lifting the stoppers. The copier is quite heavy and weighs approximately 200 kg (441 lb), therefore pay full attention when handling it. · Be sure to use a dedicated outlet with AC 115V or 120V/20A (220V, 230V, 240V/10A) or more for its power source. · The copier must be grounded for safety. Never ground it to a gas pipe or a water pipe. · Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct sunlight. · Also provide proper ventilation as the copier emits a slight amount of ozone. · To insure adequate working space for the copying operation, keep a minimum clearance of 80 cm (32") on the left, 80 cm (32") on the right and 10 cm (4") in the rear. · The socket-outlet shall be installed near the copier and shall be easily accessible. 2. Service of Machines · Basically, be sure to turn the main switch off and unplug the power cord during service. · Be sure not to touch high-temperature sections such as the exposure lamp, the fuser unit, the damp heater and their periphery. · Be sure not to touch high-voltage sections such as the chargers, high-voltage transformer, exposure lamp control inverter, inverter for the LCD backlight and power supply unit. Especially, the board of these components should not be touched since the electirc charge may remain in the condensers, etc. on them even after the power is turned OFF. · Be sure not to touch rotating/operating sections such as gears, belts, pulleys, fan, etc. · Be careful when removing the covers since there might be the parts with very sharp edges underneath. · When servicing the machines with the main switch turned on, be sure not to touch live sections and rotating/operating sections. Avoid exposure to laser radiation. · Use suitable measuring instruments and tools. · Avoid exposure to laser radiation during servicing. - Avoid direct exposure to the beam. - Do not insert tools, parts, etc. that are reflective into the path of the laser beam. - Remove all watches, rings, bracelets, etc. that are reflective.

3.

Main Service Parts for Safety · The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Sharp Corporation.

4.

Cautionary Labels · During servicing, be sure to check the rating plate and the cautionary labels such as "Unplug the power cord during service", "Hot area", "Laser warning label" etc. to see if there is any dirt on their surface and whether they are properly stuck to the copier.

5.

Disposition of Consumable Parts, Packing Materials, Used batteries and RAM-ICs · Regarding the recovery and disposal of the copier, supplies, consumable parts, packing materials, used batteries and RAM-ICs including litium batteries, it is recommended to follow the relevant local regulations or rules.

6.

When parts are disassembled, reassembly is basically the reverse of disassembly unless otherwise noted in this manual or other related documents. Be careful not to reassemble small parts such as screws, washers, pins, E-rings, star washers in the wrong places.

7. 8.

Basically, the machine should not be operated with any parts removed or disassembled. Precautions Against Static Electricity · The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband, because the ICs on it may become damaged due to static electricity. Caution: Before using the wristband, pull out the power cord plug of the copier and make sure that there are no uninsulated charged objects in the vicinity.

Caution :

Dispose of used batteries and RAM-ICs including lithium batteries according to this manual.

Attention :

Se débarrasser de batteries et RAM-ICs usés y compris les batteries en lithium selon ce manuel.

Vorsicht :

Entsorgung des gebrauchten Batterien und RAM-ICs (inklusive der Lithium-Batterie) nach diesem Handbuch.

1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2. ERROR CODE AND SELFDIAGNOSIS

3. ADJUSTMENT

4. PREVENTIVE MAINTENANCE (PM)

5. TROUBLESHOOTING

6. FIRMWARE UPDATING

7. POWER SUPPLY UNIT

8. WIRE HARNESS CONNECTION DIAGRAMS

CONTENTS 1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES .................................................. 1-1 1. 1. Specifications ........................................................................................................................ 1-1 1. 2. Accessories ........................................................................................................................... 1-13 1. 3. Options .................................................................................................................................. 1-13 1. 4. Supplies ................................................................................................................................. 1-14 1. 5. System List ........................................................................................................................... 1-16 2. ERROR CODES AND SELF-DIAGNOSIS ................................................................................... 2-1 2. 1. Error Codes ............................................................................................................................ 2-1 2. 2. Self-diagnosis Modes ............................................................................................................. 2-8 2. 2. 1. Input check (test mode 03) ....................................................................................... 2-10 2. 2. 2. Output check (test mode 03) .................................................................................... 2-16 2. 2. 3. Test print mode (04) .................................................................................................. 2-19 2. 2. 4. Adjustment mode (05) ............................................................................................... 2-20 2. 2. 5. Setting mode (08) ..................................................................................................... 2-31 3. ADJUSTMENT ............................................................................................................................ 3-1 3. 1. Hard Disk Formatting ............................................................................................................. 3-1 3. 2. Adjustment of Auto-toner Sensor ........................................................................................... 3-2 3. 3. Dimensional Adjustment of Copied Image .............................................................................. 3-4 3. 3. 1. Overview .................................................................................................................. 3-4 3. 3. 2. Paper alignment ........................................................................................................ 3-6 3. 3. 3. Printer related adjustment ......................................................................................... 3-7 3. 3. 4. Scanner related adjustment ...................................................................................... 3-12 3. 4. Image Quality Adjustment ...................................................................................................... 3-19 3. 4. 1. Image density for copier ........................................................................................... 3-19 3. 4. 2. Sharpness adjustment for copier .............................................................................. 3-20 3. 4. 3. Gamma slope adjustment for copier ......................................................................... 3-20 3. 4. 4. Setting for range correction for copier ....................................................................... 3-21 3. 4. 5. Adjustment of background peak for range correction for copier ................................. 3-21 3. 4. 6. Adjustment of blurred/thin spotted text ..................................................................... 3-22 3. 4. 7. Adjustment of image density for printer ..................................................................... 3-22 3. 5. High-voltage Adjustment ........................................................................................................ 3-23 3. 6. Adjustment of Scanning Section ............................................................................................ 3-25 3. 6. 1. Carriages .................................................................................................................. 3-25 3. 6. 2. Lens unit ................................................................................................................... 3-29 3. 7. Adjustment of Paper Feeding System .................................................................................... 3-32 3. 7. 1. Sheet sideways deviation caused by paper feeding .................................................. 3-32 3. 8. Adjustment of Developer Unit ................................................................................................ 3-34 3. 9. Adjustment of Fuser Unit ....................................................................................................... 3-35 3. 9. 1. Adjustment of fuser roller pressure ........................................................................... 3-35
AR-651/810 CONTENTS I

3. 9. 2. Setting of fuser roller temperature ............................................................................. 3-36 3. 9. 3. Adjustment of fuser inlet guide ................................................................................. 3-36 3. 9. 4. High-fusing mode ...................................................................................................... 3-37 3. 10 Adjustment of Exit/Reversal Unit ........................................................................................... 3-38 3. 10. 1. Adjustment of sideways deviation at reverse discharging ......................................... 3-38 3. 11. Adjustmet of Reversing Automatic Document Feeder ............................................................ 3-39 3. 11. 1. Installing of the RADF unit ........................................................................................ 3-39 3. 11. 2. Skew adjustment ...................................................................................................... 3-40 3. 11. 3. Adjustment of solenoid ............................................................................................. 3-41 3. 11. 4. Adjustment of RADF open/close switch .................................................................... 3-42 3. 11. 5. Adjustment of RADF height ...................................................................................... 3-42 4. PREVENTIVE MAINTENANCE (PM) ......................................................................................... 4-1 4. 1. PM Support Mode .................................................................................................................. 4-1 4. 1. 1. General description ................................................................................................... 4-1 4. 1. 2. Operational flow and operational screen .................................................................... 4-1 4. 2. General Descriptions for PM procedure .................................................................................. 4-5 4. 3. Operational Items in Overhauling ........................................................................................... 4-5 4. 4. Preventive Maintenance Checklist ......................................................................................... 4-5 4. 5. PM Kit ................................................................................................................................... 4-19 4. 6. Jig List ................................................................................................................................... 4-20 4. 7. Precautions for Storing and Handling Supplies ....................................................................... 4-21 4. 7. 1. Precautions for storing supplies ................................................................................ 4-21 4. 7. 2. Checking and cleaning of OPC drum ........................................................................ 4-21 4. 7. 3. Checking and cleaning of drum cleaning blade and transfer belt cleaning blade ............. 4-22 4. 7. 4. Handling of drum cleaning brush and transfer belt cleaning brush ............................. 4-23 4. 7. 5. Handling of transfer belt ............................................................................................ 4-23 4. 7. 6. Checking and cleaning of fuser roller and pressure roller ........................................... 4-23 4. 7. 7. Checking and replacing of cleaning web and cleaning rollers (felt, metal) .................. 4-24 4. 8. Replacement of maintenance parts ........................................................................................ 4-25 4. 8. 1. DRUM UNIT .............................................................................................................. 4-25 4. 8. 2. DEVELOPER UNIT .................................................................................................. 4-30 4. 8. 3. FUSER UNIT ............................................................................................................ 4-34 5. TROUBLESHOOTING ................................................................................................................ 5-1 5.1 Diagnosis and Prescription for Each Error Code and Phenomenum ....................................... 5-1 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 Paper transport jam .................................................................................................. 5-1 Paper misfeeding ...................................................................................................... 5-14 Cover open jam ........................................................................................................ 5-21 Jams at eit/reverse section and other transport jams ............................................... 5-24 Original jam in RADF ................................................................................................ 5-33 Paper jam in finisher ................................................................................................. 5-37

II

AR-651/810 CONTENTS

5.1.7 5.1.8 5.1.9

Paper feeding system related service call ................................................................. 5-53 Process system related service call ......................................................................... 5-58 Scanning system related service call ........................................................................ 5-60

5.1.10 Fuser unit related service call ................................................................................... 5-62 5.1.11 Communication related service call .......................................................................... 5-68 5.1.12 ADF related service call ............................................................................................ 5-71 5.1.13 Laser optical unit related service call ........................................................................ 5-76 5.1.14 Finisher related service call ...................................................................................... 5-79 5.1.15 Service call for others .............................................................................................. 5-101 5.1.16 Troubleshooting for image quality control ................................................................. 5-102 5.1.17 Troubleshooting for surface potential control ............................................................ 5-105 5.2 Troubleshooting for the Image ............................................................................................... 5-107

6. FIRMWARE UPDATING .............................................................................................................. 6-1 6. 1. Software Installing for Firmware Updating .............................................................................. 6-2 6. 1. 1. Outline ...................................................................................................................... 6-2 6. 1. 2. Requirements ........................................................................................................... 6-2 6. 1. 3. Dial-up network function ............................................................................................ 6-4 6. 1. 4. Installing of dial-up network ....................................................................................... 6-8 6. 1. 5. Setting of dial-up network ......................................................................................... 6-10 6. 1. 6. Software installing for FTP server ............................................................................. 6-14 6. 2. Operation Procedure in [3][9] Mode ........................................................................................ 6-18 6. 2. 1. Outline ...................................................................................................................... 6-18 6. 2. 2. Preparation ............................................................................................................... 6-18 6. 2. 3. Updating procedure ................................................................................................... 6-20 6. 2. 4. Display ..................................................................................................................... 6-28 6. 3. Firmware Updating with Download Jig .................................................................................... 6-32 6. 3. 1. System firmware ....................................................................................................... 6-33 6. 3. 2. Engine firmware ........................................................................................................ 6-39 7. POWER SUPPLY UNIT ........................................................................................................7-1 7. 1. Output Channel ...................................................................................................................... 7-1 7. 2. Fuse ...................................................................................................................................... 7-5 8. WIRE HARNESS CONNECTION DIAGRAMS ........................................................................8-1 8. 1. AC Wire Harness ................................................................................................................... 8-2 8. 2. DC Wire Harness ................................................................................................... 8-4, Appendix

AR-651/810 CONTENTS

III

1. SPECIFICATIONS
1.1. Specifications
1.1.1. System
Copy system Body type Original table type Original cover Frame structure Photoconductor Original scan system Scan sensor Scan resolution Scan light source Scan data output system Exposure system Exposure light source Exposure resolution Scan system Developing system Discharging system Charging system Transfer system Separation system Transfer belt cleaning system Drum cleaning system Toner supply system Toner concentration adjustment system Toner recycle Toner empty detection system Indirect electronic photo system (Dry type) Console type Fixed type (Left rear reference) RADF standard provision Fixed frame type OPC drum (100) CCD line sensor (7500 pixel) 600 x 600 dpi Xenon lamp 1 scan multi copy system Semiconductor laser 600 dpi Use of Polygon mirror 2-component magnetic brush development system Photo discharge by red LED Negative corona system (Scorotron) Transfer belt system Transfer belt system Fur brush system + blade system Blade system + Fur brush system Front side toner cartridge supply Note: Toner supply inhibited during printing Magnetic auto toner system Yes Electric detection system (Auto toner sensor) Note: When toner empty is detected, the toner supply symbol flashes and the message is displayed. Copying is inhibited until the toner concentration is recovered. Fusing system Heat roller system Induced heating system 700 to 1450 W (100V) 6000 to 1500 W (115V) 700 to 1500 W (230V) Roller diameter (Upper) 60 Roller diameter (Lower) 60

1-1

AR-651/810 SPECIFICATIONS

1.1.2. Basic specifications
A. Copy speed
(1) Continuous copy AR-651 Paper feed system Paper size A4, B5, A5-R, LT, ST-R A4-R, B5-R, LT-R B4, FOLIO, LG, COMP A3, LD AR-810 Paper feed means Paper size A4, B5, A5-R, LT, ST-R A4-R, B5-R, LT-R B4, FOLIO, LG, COMP A3, LD Face up exit 81 61 52 43 PFP Face down exit 81 56 45 37 LCF (Note 3) Face up exit 81 (A4, LT) -- -- -- Face down exit 81 (A4, LT) -- -- -- Face up exit 50 44 39 34 exit 65 50 43 37 Cassette Face up Face down exit 65 48 40 34 LCF (Note 3) Face up exit 65 (A4, LT) -- -- -- Face down exit 65 (A4, LT) -- -- -- Face up exit 48 42 37 33 (cpm) Manual feed (Note 4) Face down exit 48 42 37 33 (cpm) Manual feed (Note 4) Face down exit 50 44 39 34

Note 1: Specification for manual set document, single copy, non-sort continuous copy Note 2: State not entering the toner supply mode Note 3: LCF is a tandem LCF (standard provision). Note 4: Copy speed for manual feed is a speed with the size specified. If the size is not specified, the copy speed is same as that of A3/LD. (2) First copy First copy time feed, and face-up exit. Note 2: When APS is not used. 3.2 sec or less

Note 1: The above specification is for manual set document, normal ratio, A4/LT size, 1st stage cassette paper

B. Warm-up time
Normal About 160sec (160sec + 20% or less) Note 1: State not entering the toner supply mode Note 2: When there is no preceding entry Pre-heating About 45sec Note 1: When the heater is at 155°C in preheating (AR-651) When the heater is at 70°C in preheating (AR-810) Note 2: State not entering the toner supply mode Note 3: When there is no preceding entry Evaluation conditions 1. Room temperature 20°C or above 2. Rated power

AR-651/810 SPECIFICATIONS

1-2

C. Original
Max. size Kind Original size detection A3 or LD Sheet, cubic material, book Glass surface: Yes Note 1: Fixed detection system with the RADF open RADF: Yes Note 1: Document width and length are detected in RADF paper feed. Note 2: Only the first paper is detected except when mixed sizes of sheets are loaded. Allowable original size for auto detection Fixed size AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R LT series: LD, LG, LT, LT-R, ST-R

D. Paper
(1) Size Fixed size Cassette Tandem LCF Manual feed AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO LT series: LD, LG, LT, LT-R, ST-R, COM AB series: A4 LT series: LT AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO LT series: LD, LG, LT, LT-R, ST-R, COM Note 1: Postcards can be used. (Reverse copy and duplex copy are inhibited.) Note 2: Name cards cannot be used. Note 3: Same surface copy cannot be used. Note 4: Envelopes cannot be used. Note 5: Fixed-size paper width is detected with the manual feed tray guide width. Note 6: Manual feed of mixed-size sheets cannot be made. (2) Kind Cassette · PPC paper Note 1: Tracing paper, OHP films, label paper, postcards, and other special paper cannot be used. Note 2: Tab paper can be used only in the second stage cassette. Manual feed · PPC paper · Tracing paper: Out of warranty for reliability · OHP film: Out of warranty for reliability · Tab paper: Out of warranty for reliability (3) Max. weight Cassette/Manual feed 64 to 209 g/m² 17 lbs to 110 lbs-index Note 1: 80 to 209 g/m² or less available in the Heavy paper mode.

1-3

AR-651/810 SPECIFICATIONS

E. Paper feed
Paper feed means Cassette, 2 steps Tandem LCF Manual feed Capacity Cassette: 500 sheets (Loading height: 55mm or less) Tandem LCF: 1250 x 2 sheets (Loading height: 137mm or less) Manual feed: 100 sheets (Loading height: 11mm or less) Manual feed start Priority paper feed means START key start Yes Note 1: Priority can be switched to the other paper feed means by date input in the adjustment mode. Manual feed size specification Can be specified by pressing the paper size key after loading paper. Note 1: Size specification allows binding margin, duplex edge erase, and continuous paper copy. Paper size change The paper guide in the cassette is shifted to the fixed size position, and the paper size is changed by the setup code or the setup of the special menu. Tandem LCF

F. Continuous copy
Number of copies Input system Counting system 1 to 9999 sheets (Max. number of copies), in increment of 1 Input by 10 key Reduction system Note 1: "1" is displayed in auto clear or during warm-up. Note 2: Count-down display on the print status display for every print job Note 3: For a cop job, the status is also displayed on the copy display.

G. Density adjustment
Automatic density adjustment Manual density adjustment Priority mode 11-step adjustment (Operated by keys on the control panel LCD) Automatic density adjustment Note 1: Selection of automatic/manual is available by data input in the adjustment mode. Factory setup: Auto Yes

H. Picture quality mode
Image process mode Priority mode Standard mode/Photo mode/Text mode Standard mode Note 1: Selectable by data input in the adjustment mode.

I. Magnification ratio
(1) Reduction, enlargement Reduction, enlargement Automatic setup by selection of the document size and the paper size Note 1: Any fixed size (including different series) can be set to Japan A5, OTHER.

AR-651/810 SPECIFICATIONS

1-4

(2) Selected magnification ratio a. AB series Paper Document A3 B4 FOLIO A4 B5 A5 b. LT Series Paper Document LD COMP LG LT ST LD 100 108 121 129 200 COMP 82 100 100 119 165 LG 78 84 100 100 154 LT 65 78 78 100 129 ST 50 54 60 65 100 A3 100 115 127 141 163 200 B4 86 100 110 122 141 173 FOLIO 71 82 100 100 115 141 A4 71 82 90 100 115 141 B5 61 71 78 86 100 122 A5 50 57 63 71 82 100

Note: Figures indicate the selected magnification ratios (%). (3) Others Zoom Copy range display 25 to 400%, in increment of 1% 25 to 200%, in increment of 1% (when the RADF is used) No Note 1: The center position is displayed in continuous paper copy and book copy. Automatic paper select(APS)/ Automatic magnification ratio select (AMS) Yes Priority on APS when shipping

J. Counter display
Total counter A3/LD double count mode PM counter Resettable counter Document counter Mechanical, 7 digits Displayed on the control panel. Yes (Electronic counter) Yes (Electronic counter) No Yes (Electronic counter) Factory setup Europe: Yes Others: No JOB counter Copy counter Print counter Copy scan counter File/network scan counter Factory setup: ON Factory setup: 460K, 500K

1-5

AR-651/810 SPECIFICATIONS

K. Charger wire cleaning
Charger wire cleaning Note: The charger wire is cleaned. Automatic cleaning system

L. Special functions
Interruption Pre-heating Yes Yes Note 1: Automatic pre-heat function can be set in the adjustment mode. Note 2: Time can be set in the adjustment mode. (Setup: 15, 20, 30, 45, 60 min) Note 3: The fusing unit temperature in pre-heating can be changed in the adjustment mode. Yes (when the controller is connected) Note: The power consumption in the sleep mode is max. 20W. Yes (When the controller is not connected) Note 1: Time up to off can be set in the adjustment mode or on the adjustment menu. (Max. 240 min.) Note 2: Use/Non-use can be selected by setup on the adjustment mode. Note 3: Selection of user setup allow/inhibit on time setup can be set. Key input can be accepted during warm-up or ready state. Factory setup (Note 2): 15 min

Sleep

Excluding the options and the dump heater.

Auto off

Factory setup (Note 1): 90 min Factory setup (Note 2): Yes Factory setup (Note 3) Japan, North America, Australia: Allow Europe: Inhibit

Auto clear

Yes Note: Setup can be changed in the adjustment mode or on the adjustment menu. (15 to 150sec (in increment of 15 sec)) Yes Yes Yes (The number of copies and the number of prints are managed for each department.) Note 1: Entry of the pass code in 5 digits is required when supplying the power or in auto clear for copying. Note 2: Common use with the key counter is inhibited. Note 3: Max. 150 kinds can be set. Yes (Option depending on the destination) Yes Note 1: Graphic LCD, back-light provided Yes Yes (4 modes) Yes (following 4 modes) (1) White cover mode (2) Copy cover mode (3) White cover/white back cover mode (4) Copy cover/white back cover mode

Factory setup: 45sec

Self diag Error code history Department management (pass code function)

Factory setup: OFF Entry of OOOO is rejected. (Note 1)

Dew prevention Message All clear Mode memory Cover mode

Inhibited in interruption copy

AR-651/810 SPECIFICATIONS

1-6

Sheet insertion mode

Yes (following 2 modes) (1) White sheet insertion mode (2) Copy paper insertion mode Yes Yes Yes Max. 6 jobs. Note 1: The next copy job mode setup can be made when document scan is completed. When the START key is pressed, preceding entry of document is started. Note 2: In the 6th job, the machine is in the scan reservation state. After completion of copy 1 job, scan is automatically started.

Weekly timer Pre-heat start Pre-heat copy

Automatic duplex automatic selection Time display Copy riser support Automatic sort Automatic cassette selection Network printer DSS Language selection

Yes Yes No Yes Yes Network printer board can be connected. (Option) No Yes (Japanese, English, German, French, Spanish, Italian: Factory setup) Note: Language data depends on the HDD. Yes (following 2 methods) (1) Downloading from PC (2) Downloading from a jig PC board. Yes (05, 08 code) Yes (when the RADF is installed) Yes Note 1: One of the following two modes must be selected according to the kind of Heavy paper. · Heavy paper mode 1: For paper of 80 g/m² to 163 g/m² · Heavy paper mode 2: For paper of 163 g/m² - 209 g/m² Note 2: The copy speed standard for using Heavy paper is as shown below: · Cassette, LCF (Tandem) paper feed, A4/LT size AR-651 Normal paper Heavy paper mode 1 Heavy paper mode 2 65 65 65 AR-810 81 81 65

Factory setup: OFF

Factory setup: ON

FROM update

Serviceman support

Adjustment code output Mixed-size document mode Heavy paper mode

Serviceman support

Paper used for evaluation North America: Wausau Exact/Index Europe: Noisydra Color Copy

Note 3: The duplex function is available.

1-7

AR-651/810 SPECIFICATIONS

M. Edit functions
Continuous paper copy Edge erase Yes Yes Note: The edge erase priority mode can be selected by the adjustment mode. Binding margin (Image shift) Trimming, masking 2 in 1 4 in 1 Yes Yes Yes Yes Normal position for document set Factory setup: No priority

N. Tab paper
Paper feed means Paper feed direction Kind of tab paper Tab width Supported only for manual paper feed and the second stage cassette. The tab side must be on the rear side when feeding. A4/LT size · Manual paper feed: 10 to 20 mm · Cassette 2: 12 to 17mm Note 1: Initial value of tab width: 13mm Print on the tab section Duplex print Yes Note 1: The overall input image is shifted to ward the tab side (rear edge). Note 2: The copy speed is reduced similarly to the heavy paper mode. No Note 1: Selection inhibited between Single Duplex and Duplex Duplex Note 2: In duplex print with tab paper inserted, single print is made only in the tab paper. Staple Yes Note: There is a limitation on the number of stapled sheets according to the heavy paper specifications. Punch Yes Note: When tab paper is inserted, tab paper is not punched. However, punching on tab paper can be set in the setup mode. Insert Yes

O. Digital edit function
Independent zoom Mirror image Black-white reversion Electronic sort Magazine sort Page numbering Rotation copy Image overlay Document storage Date/time writing Image direction Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

AR-651/810 SPECIFICATIONS

1-8

P. Operation panel
Operation keys Hard key Note 1: The number of keys is 19 as follows: ENERGY SAVER INTERRUPT CLEAR ALL (CA) CLEAR STOP START PRINTER/NETWORK COPY 0 to 9 (10 keys) JOB STATUS HELP Displayed with the message display and LED Note 1: There are following 9 LEDs. ENERGY SAVER TIMER INTERRUPT CLEAR ALL PRINTER/NETWORK DATA ERROR COPY JOB STASUS Graphic LCD with touch panel (with back-light) Note 1: Detail of LCD Number of display dots: 320 x 240 (1/4 VGA) Display area: 115.17mm x 86.37mm Display mode: Blue mode Print status key Yes The display when the print status key is pressed is composed of the job list, the print status, and the cassette tab. · Job list: The print jobs are listed. The job sequence can be changed and any job can be deleted. · Print status: Indicates which paper feed stage is used. In case of paper empty, the paper feed stage blinks. · Cassette: The cassette size and the attribute (cover paper, sheet, special) can be set.

Status display

Message display

Q. Environmental conditions
Normal use 10 to 30°C, 20 to 85% RH, without dew Recommended paper immediately after unpacking must be used. Special use Transit and storage with consumable parts packed together Transit and storage with consumable parts packed together Transit and storage of consumable parts (1) 5 to 10°C, 20 to 85% RH, without dew (2) 30 to 35°C, 20 to 85% RH, without dew 10 to 35°C, 85% RH or less, without dew 40 to 50°C, 85% RH or less, without dew 10 to 35°C, 85% RH or less, without dew

1-9

AR-651/810 SPECIFICATIONS

R. Noises
When ready When continuous copying 45dB (A) or less 65dB (A) or less

S. Complying standards
Safety standards 1) Electric appliances safety regulation 2) S mark 3) UL 4) CSA (C-UL) 5) CDRH 6) TUV 7) CE mark 1) VCCI 2) FCC (IC) 3) CE mark 4) C-TICK (Australia) 5) Radio wave regulations 6) Domestic harmonic wave

Interruption wave standards

T. Power source
Power voltage, frequency Power consumption Power cord 100V-50/60Hz, 115V-50/60Hz, 220 to 240V-50/60Hz 2.0 kW or less Note: Including options. 2m Note: Detachable for the 200 series.

U. External view
External dimensions (1) Machine: W698 x D777 x H1213 mm Note 1: Excluding the manual paper feed tray and the paper exit tray. (2) Machine + finisher: W1416 x D777 x H1213 mm Note 1: Excluding the manual paper feed tray. Machine only: 214 kg (including developer and the OPC drum) (1) Machine only: W1401 x D777 mm Note: Including the manual feed tray and the paper exit tray. (2) Machine + finisher: W1742 x D777 mm Note: Including the manual feed tray and the finisher tray.

Weight Occupying area

V. Packing
External dimensions Weight Items packed together W764 x D867 x H1305 mm (including the pallet) 240 kg Operation Manual OPC drum Drum cover Operation Manual pocket Spacer for the document tray Rear edge guide for tab paper Maintenance management table (CCASZ0067FC02) Delivery and installation report (TCADZ1510FCZZ) (Australia) MSDS card (TCADZ) (North America, Europe) Warranty paper for Australia (TGANE1001QCZB) (Australia) cover-screws, 3 pcs.

AR-651/810 SPECIFICATIONS

1 - 10

W. Maintenance
(1) Periodic inspection AR-651 Execution interval 460,000 sheets AR810 500,000 sheets

X. Automatic document feeder
Automatic document feeder Standard provision (1)Functions Functions Automatic separation and feed of loaded documents a) Automatic magnification ratio/paper selection b) Duplex documents supported c) SADF/ADF Allowed documents Fixed size AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R LT series: LD, LG, LT, LT-R, ST-R Kind: Quality paper Max. weight Document capacity Process speed Document process method Single copy documents: 50 g/m² to 127 g/m² (13 to 34 Lbs) Duplex documents: 50 g/m² to 104 g/m² (13 to 28 Lbs) 100 sheets or loading height 16 mm or less Note: All size 80 g/m² or 20lbs paper Corresponding to 65 sheets/min Note 1: A4/LT size, single Single mode, normal ratio Loading: The last document at the bottom, face up Paper feed method: From the top, fed one by one to the copy section. Paper exit method: From the top, face down, accumulated sequentially Document position Power source Use frequency Center reference Supplied from the machine Print quantity: RADF = 5 : 1 (Single document : Duplex document = 20 : 1)

Y. Automatic duplex unit
Automatic duplex unit Kind Allowable paper Standard provision Stackless, switchback duplex unit Fixed size Kind Paper weight Curl level Transport reference AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO LT series: LD, LG, LT, LT-R, ST-R, COM PPC paper Weight: 64 to 209 g/m² (17 lbs to 110 lbs-index)

5 mm or less (Paper feed section) Center reference

1 - 11

AR-651/810 SPECIFICATIONS

Z. Tandem LCF
Standard provision Kind Paper supply system Max. loading capacity Single paper feed (Right), single shift (Left) type large capacity paper feed unit Front loading type Loading height: 137mm or less x 2 stages (1250 x 2 sheets, paper thickness 0.106mm, 80 g/m² / 20 lbs paper) Allowable paper size Paper kind AB series: A4 LT series: LT PPC paper (OHP films, gum labels, and special paper cannot be used.) Paper weight Transport reference Curl level 64 to 209 g/m² 17 lbs-bond to 110 lbs-index Center reference 5 mm or less No separation of right and left (Overall pull-out)

1.1.3. Image, image specifications
A. Image quality
Image density Background copy Resolution 1.0 or above 3.0% or less Normal ratio 100%: Vertical 4.0 mm or above/ Horizontal 3.6 mm or above Enlargement 200%: Vertical 4.5mm or above/ Horizontal 4.0 mm or above Reduction 50%: Vertical 2.0 mm or above/ Horizontal 1.7mm or above Gradation Standard: 5 steps or more Text: 4 steps or more Photo: 6 steps or more Distortion Magnification ratio error Lead edge position shift Horizontal shift ±1.0% Normal ratio: ±1.0% Enlargement 200% / Reduction 50%: ±1.5% Machine 0±2 mm System 0±4.0 mm Machine 0±3.0 mm System 0±4.0 mm Slant Machine 1.0 mm or less System 3.0 mm or less/200 mm Machine: Fixed document, single-side, normal ratio Machine: Fixed document, single-side, normal ratio, sort mode Machine: Fixed document, single-side, normal ratio Evaluated in the gradation evaluation step. Measured with the background as 1 step. Original density: 1.0 Difference in reflection ratio with non-transferred paper

AR-651/810 SPECIFICATIONS

1 - 12

1.2. Accessories
Operation manual Drum Drum cover Operation Manual pocket Spacer for original tray Rear edge guide for tab paper Maintenance management table (CCASZ0067FC02) Delivery and installation report (TCADZ1510FCZZ) (Australia) MSDS card (TCADZ) (North America, Europe) Warranty paper for Australia (TGANE1001QCZB) (Australia) cover-screws, 3 pcs.

1.3. Options
ITEM Large capacity paper feed tray Finisher Punch unit MODEL AR-LC4 AR-F11 AR-F12 AR-PN3A AR-PN3B AR-PN3C AR-PN3D Inserter Printer kit AR-CF1 AR-P15 AR-PK2 AR-PK3 Saddle stitch finisher 2 holes (6.5) 2 holes/3 holes automatic selection(8.0) 4 holes (6.5) (80mm pitch) 4 holes (6.5) (70, 21mm pitch) Europe North America France Sweden NOTE

1 - 13

AR-651/810 SPECIFICATIONS

1.4. Supplies

SEC/SECL/(LAG) x4 x1 x1 AR-810DR 10 AR-810ND 4 Model Name AR-810MT Packing Unit 1 Remarks * Life: A4 size at 6% AC MT=NT x 4

No. Item 1 Toner CA (Black)

2

Developer

AR-651/810 SPECIFICATIONS

3

Drum

Content Toner (Toner; Net Weight 1350g) Developer (Developer; Net Weight 1500g) Drum

Life 240k (60K x 4) 460K (AR-651) 500K (AR-810) 460K (AR-651) 500K (AR-810)

Note 1) Master/individual cartons are printed in 2 languages (English/French).

Packaged for the machine: DR 460K/DV UN/Process UN

European Subsidiary x4 x1 x1 AR-810DM AR-810DV Model Name AR-810LT Packing Unit 1 4 10 Remarks * Life: A4 size at 6% AC MT=NT x 4

No. Item 1 Toner CA (Black)

1 - 14

2

Developer

3

Drum

Content Toner (Toner; Net Weight 1350g) Developer (Developer; Net Weight 1500g) Drum

Life 240k (60K x 4) 460K (AR-651) 500K (AR-810) 460K (AR-651) 500K (AR-810)

Note 1) Master/individual cartons are printed in 4 languages (English/French/Spanish/Germany).

Packaged for the machine: DR 460K/DV UN/Process UN

Item

No. 1

Maintenance Kit 1

1 - 15

Content Life Model Name Packing Unit Remarks Drum cleaning blade x1 460K AR-810KA 1 common between AR651 and AR810 Drum separation claw x2 500K Drum cleaning roller x1 Charger wire (Main) x1 Charger wire cleaning pad x1 Charger grid x1 Transfer belt x1 Transfer belt brush roller x1 Transfer belt cleaning blade x1 2 Maintenance Kit 2 Ozone filter x1 460K AR-810LC 1 common between AR651 and AR810 Air filter (toner filter) x1 500K 3 Fusing Kit Heat roller upper x1 460K AR-810FU 1 common between AR651 and AR810 Hear roller lower x1 500K Upper separation claw x6 Cleaning web x1 Web press roller x1 Heat roller cleaning roller (Upper) x1 Heat roller cleaning roller (Lower) x1 4 DF Kit Pick-up roller (ADF) x1 500K AR-810DF 1 common between AR651 and AR810 Feed roller (ADF) x1 Separation Roller (ADF) x1 5 Roller Kit Pick-up roller (Main) x1 200K AR-810RT 1 common between AR651 and AR810 Feed roller (Main) x1 350K 200K: Tray Separation roller (Main) x1 350K: Tandem LCC 6 Waste toner bottle Waste toner bottle x4 AR-810HB 1 common between AR651 and AR810 7 Stapler for Finisher Staple cartridge x3 5000 x 3 SF-SC11 20 Cartridge for AR-F11/12 5000 staples Common with S55,S55N,FN8/9 8 Stapler for Saddle Staple cartridge x3 2000 x 3 AR-SC3 40 For AR-F12 (Saddle Stitch Finisher) Stitch 2000 staples Common with FN9 Note 1: NO.1 to 3 item --- AR651 (460K), AR810 (500K) Note 2: Maintenance parts other than above items must be ordered through the parts department using the proper part number. Note 3: No.1 to 6 items are UNCOMPATIBLE with existing machine

AR-651/810 SPECIFICATIONS

1.5. System List

Finisher AR-F11

AR-651/810 SPECIFICATIONS

Staple cartridge AR-SC3

Hole punch unit AR-PN3

Inserter AR-CF1

1 - 16

Staple catridge SF-SC11

Finisher AR-F12 LCF AR-LC4 Printer controller AR-PK2 AR-PK3 Printer board AR-P15

2. ERROR CODES AND SELF-DIAGNOSIS
2. 1. Error Codes
Instead of the set number, one of the following error codes is displayed with pressing the [CLEAR] key and the digital key "8" simultaneously when the "CLEAR PAPER" or "CALL SERVICE" symbol is flashing.

Group Paper transport jam inside the copier (1)

Error Code Machine Status E01 Leading edge of paper not reaching the fuser exit sensor E02 Trailing edge of paper not passing the fuser exit sensor E03 E09 E11 E12 E13 E14 E15 E16 E18 E19 Paper remaining inside the copier at power ON Jam caused by an abnormal HDD Misfeeding during duplex printing (paper not reaching the registration sensor) Bypass misfeeding (paper not reaching the registration sensor) 1st cassette misfeeding (paper not reaching the 1st cassette feed sensor) 2nd cassette misfeeding (paper not reaching the 2nd cassette feed sensor) 3rd cassette misfeeding (paper not reaching the 3rd cassette feed sensor) 4th cassette misfeeding (paper not reaching the 4th cassette feed sensor) Tandem LCF misfeeding (paper not reaching the tandem LCF feed sensor) External LCF misfeeding (paper not reaching the external LCF feed sensor) Paper fed from the 1st cassette (not reaching the registration sensor) Paper fed from the 1st cassette (not reaching the 1st cassette transport sensor) Paper fed from the 2nd cassette (not reaching the registration sensor) Paper fed from the 2nd cassette (not reaching the 1st cassette transport sensor) Paper fed from the 2nd cassette (not reaching the 2nd cassette transport sensor) Paper fed from the external LCF (not reaching the registration sensor) Paper fed from the 3rd cassette (not reaching the registration sensor) Paper fed from the 3rd cassette (not reaching the 1st cassette transport sensor) Paper fed from the 3rd cassette (not reaching the 2nd cassette transport sensor)

Paper misfeeding

Paper transport jam inside the copier (2)

E20 E21 E22 E23 E24 E25 E30 E31 E32

2 - 1 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

Group Paper transport jam inside the copier (2)

Error Code E33 E34 E35 E36 E37 E38 E3C E3D E3E E3F

Machine Status Paper fed from the 3rd cassette (not reaching the 3rd cassette transport sensor) Paper fed from the 4th cassette (not reaching the registration sensor) Paper fed from the 4th cassette (not reaching the 1st cassette transport sensor) Paper fed from the 4th cassette (not reaching the 2nd cassette transport sensor) Paper fed from the 4th cassette (not reaching the 3rd cassette transport sensor) Paper fed from the 4th cassette (not reaching the 4th cassette transport sensor) Paper fed from the tandem LCF (not reaching the registration sensor) Paper fed from the tandem LCF (not reaching the 1st cassette feed sensor) Paper fed from the tandem LCF (not reaching the 2nd cassette feed sensor) Paper fed from the tandem LCF (not reaching the tandem LCF transport sensor) Front cover opened during printing Feed cover opened during printing LCF side cover opened during printing Bypass feed unit cover opened during printing Exit cover opened during printing Leading edge of paper not reaching the reverse sensor 2 Leading edge of paper not reaching the transport sensor 1 Leading edge of paper not reaching the transport sensor 2 Leading edge of paper not reaching the transport sensor 3 Paper remaining on the transport path when CRUN is OFF Leading edge of paper not reaching the reverse sensor 1 Trailing edge of paper not passing the reverse sensor 1 or reverse sensor 2 Trailing edge of paper not passing the exit sensor Leading edge of paper not reaching the exit sensor Original feeding jam Original transport jam Original discharging jam Original reversing jam Small original discharging jam Scanning section transport jam RADF opened at the original transporting RADF opened at the large original discharging RADF opened at the small original reversing RADF opened at the small original discharging RADF opened at the original scanning section

Cover open jam

E41 E44 E45 E46

Transport jam (exit/reversing section and others)

E47 E50 E51 E52 E54 E55 E57 E58 E59 E5A E71 E72 E73 E74 E76 E77 E7B E7C E7D E7E E7F

Transport jam (RADF)

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 2

Group Transport jam (RADF)

Error Code E80 E81 E82 E83 E84

Machine Status Jam access cover opened at the original feeding Jam access cover opened at the original transporting Jam access cover opened at the large original dischaging Jam access cover opened at the small original reversing Jam access cover opened at the small original discharging Jam access cover opened at the original scanning section Punching jam Finisher paper transport delay jam Finisher paper transport stop jam Paper remaining inside the finisher at power ON Finisher front door opened during printing Finisher stapling jam Finisher early arrival jam Stack transport jam before stapling Saddle stitcher stapling jam Saddle stitcher door opened during printing Paper remaining at the saddle stitcher at power ON Saddle stitcher paper transport stop jam Saddle stitcher paper transport delay jam Print end command time-out jam Receiving time time-out jam Ready time time-out jam Inserter feeding delay jam Inserter feeding stop jam Inserter reverse path delay jam 1 Inserter reverse path stop jam 1 Inserter reverse path delay jam 2 Inserter reverse path stop jam 2 Inserter transport delay jam 1 Inserter transport stop jam 1 Inserter transport delay jam 2 Inserter transport stop jam 2 Paper remaining in the inserter when power is ON Wrong size of inserter Inserter feeding Jam Paper left on the transport path Paper left on the transport path

Paper jam in finisher

E85 E9F EA1 EA2 EA3 EA4 EA5 EA6 EA7 EA8 EA9 EAA EAB EAC EAD EAE EB3 EC0 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC9 ECA ECB

Paper transport jam inside the copier (3)

ECC EB5 EB6

2 - 3 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

Group Paper feeding system related service call

Error Code C04 C13 C14 C15 C16 C18

Machine Status Abnormal feed motor Abnormal 1st cassette tray (Paper can be fed from cassettes other than the 1st cassette.) Abnormal 2nd cassette tray (Paper can be fed from cassettes other than the 2nd cassette.) Abnormal 3rd cassette tray (Paper can be fed from cassettes other than the 3rd cassette.) Abnormal 4th cassette tray (Paper can be fed from cassettes other than the 4th cassette.) Abnormal tandem LCF tray-up motor (Paper can be fed from cassettes other than the tandem LCF cassette.) Abnormal tandem LCF end fence motor (Paper can be fed from cassettes other than the tandem LCF cassette.) Abnormal external LCF tray-up motor (Paper can be fed from cassettes other than the external LCF) Peak detection error Carriage home position sensor not going OFF within a fixed time Carriage home position sensor not going ON within a fixed time Abnormal main charger wire cleaner drive motor Abnormal transfer belt cam motor Abnormal drum cleaning brush motor Abnormal used toner transport motor Abnormal recycle toner transport motor Full toner bag Abnormal thermistor or heater at the power ON Abnormal thermistor after abnormality judgment Abnormal fuser after abnormality judgment Abnormal side thermistor after the copier has become ready Abnormal pressure roller thermistor during a ready state Abnormal IH power voltage / IH initialization error IGBT high temperature Abnormal IH circuit or coil Cleaning web finished Web motor signal path error

C1A

C1C

Scanning system related service call

C26 C27 C28

Processing system related service call

C36 C37 CD1 CD2 CD3 CD4 C41 C43 C44 C45 C46 C47 C48 C49 C4A CD5

Fuser unit related service call

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 4

Group Communication related service call

Error Code C55 C56 C57 C58 C59 F07 F11 C73 C82 C83 C84 C85

Machine Status RADF I/F error Communication error between main CPU and PFC Communication error between main CPU and IPC board Communication error between IPC board and finisher Communication error between main CPU and laser CPU Communication error between SYS board and LGC board Communication error between SYS board and SLG board EEPROM initialization error Read sensor adjustment error Original length sensor adjustment error Small original reverse sensor adjustment error Abnormal tray lift motor Large original exit sensor adjustment error Abnormal polygonal motor H-Sync detection error Secondary scanning coarse adjustment error Laser power adjustment error Laser calibration error Image data transmission error from SYS board Secondary scanning fine adjustment error Secondary scanning inter-page compensation error Primary scanning dot adjustment error Laser initializing time out Abnormal comparator Beam sensor detection error Sensor busy error Primary scanning adjustment error Abnormal window comparator Abnormal feed motor Abnormal delivery motor Abnormal tray lift motor Abnormal alignment motor Abnormal staple motor Abnormal stapler shift motor Abnormal height sensor Abnormal backup RAM data Abnormal saddle stitcher paper pushing plate motor Abnormal saddle stitcher stitch motor (front) Abnormal saddle stitcher stitch motor (rear) Abnormal saddle stitcher alignment motor Abnormal saddle stitcher guide motor Abnormal saddle stitcher paper folding motor Abnormal saddle stitcher paper positioning plate motor

RADF related service call

Laser optical unit related service call

C86 CA1 CA2 CA3 CA5 CA6 CA9 CAA CAB CAC CD0 CE0 CE1 CE2 CE3

Finisher related service call

CE4 CB1 CB2 CB3 CB4 CB5 CB6 CB7 CB8 CB9 CBA CBB CBC CBD CBE CBF

2 - 5 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

Group Finisher related service call

Error Code CC0 CC1 CC2 CC4 CC5 CC6 CC7 CCC CCD CCE

Machine Status Abnormal saddle stitcher sensor connector connection Abnormal saddle stitcher microswitch Abnormal communication between finisher and saddle stitcher Abnormal swing motor Abnormal horizontal registration motor Abnormal punch motor Abnormal punch unit backup RAM data Communication error between inserter and finisher Abnormal inserter EEPROM Abnormal inserter fan Abnormal main CPU HDD formatting error

Service call for others

C94 F10

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 6

<> EA1 (Example of display) Error code 3 digits

020626175732 64 YYMMDDHHMMSS MMM 12 digits (Year indicated 3 digits with its last 2 digits)

64 NNN 3 digits

236210000000 ABCDEFGHIJKL 12 digits

Copy mode A Paper source 0: Not selected 1: Bypass feeding 2:Tandem LCF 3: 1st cassette 4: 2nd cassette 5: 3rd cassette 6: 4th cassette 7: Duplex printing 8: External LCF 9: Inserter B Paper size code 0: Not selected 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5 A: FOL/COM B: LG C: B4 D: LD E: A3 F: 13'LG G: 8.5*8.5 H: 8K I:16K J:16K-R C Sort mode/Staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Staple sort (standard) 8: Staple sort (2 places) 9: Staple sort (rear side) A: Saddle stitch D ADF mode 0: Not used 1: AUTO FEED (SADF) 2: STACK FEED E APS/AMS mode 0: Not selected 1: APS 2: AMS F Duplex mode 0: Not selected 1: Book 2: Two-sided/Single-sided 4: Two-sided/Duplexed 8: Single-sided/Duplexed G Not used 0: Not used H Image shift 0: Not used 1: Book 2: Left 3: Right I Editing 0: Not used 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive J Edge erasing/Dual-page 0: Not used 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page K Not used 0: Not used L Function 0: Not used 1: Copying 2: Not used 3: Not used 4: LAN printer 5: DSS Reproduction ratio MMM Primary scanning reproduction ratio Shown in hexadecimal NNN Secondary scanning reproduction ratio Shown in hexadecimal The latest 20 errors data can be displayed in the setting mode (08-253).

2 - 7 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

2. 2. Self-diagnosis Modes
Mode Control panel check mode Test mode Keys to press [0]+[1]+ Contents All LEDs on the control panel are lit, and all Keys to exit [CLEAR] or [POWER] OFF/ON [POWER] OFF/ON Outputs the test patterns. [POWER] OFF/ON Adjusts various items. [POWER] OFF/ON Sets various items. [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON
100% C TEST MODE

Display

[POWER] the LCD pixels flash. [0]+[3]+ [POWER] Checks the status of input/output signals.

Test print mode

[0]+[4]+ [POWER]

100% P A4
TEST PRINT

Adjustment mode

[0]+[5]+ [POWER]

100% A A4
TEST MODE

Setting mode

[0]+[8]+ [POWER]

100% D
TEST MODE

List printing mode

[9]+[START] Prints out the data lists of the codes 05 and +[POWER] 08 and PM support mode.

100% L A4
LIST PRINT

PM support mode

[6]+[START] Performs auto-toner adjustment and clears +[POWER] each counter.

100% K
TEST MODE

Firmware update mode [POWER]

[3]+[9]+Performs updating of the firmware.

Note:

To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0] and [5]) are pressed simultaneously.

· Control panel check mode (01):
[CLEAR] or [POWER]OFF/ON (Exit) [CLEAR] (Exit)

[0] [1] [POWER]

(LED/LCD lit)

[START] [START]

(Key check)

Notes: 1. A mode can be canceled only by pressing the [CLEAR] key during the key check and by the [CLEAR] key or [POWER] OFF/ON during the LED and LCD are lit. 2. Key Check Keys with LED (Press to turn OFF the LED.) Keys without LED (Press to display the message on the control panel.)

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 8

· Test mode (03): Refer to "2.2.1. Input check (test mode 03)" and "2.2.2. Outpout check (test mode 03)". · Test print mode (04): Refer to "2.2.3. Test print mode (04)". · Adjustment mode (05): Refer to "2.2.4. Adjustment mode (05)". · Setting mode (08): Refer to "2.2.5. Setting mode (08)". · List printing mode (9S):
(code) [9] [START] [POWER] 101: Adjustment mode(05) 102: Setting mode(08) 103: PM support mode [START] (List starts to be printed) [POWER] OFF/ON (Exit)

· PM support mode (6S):
[6] [START] [POWER] (code) 1: Auto-toner adjustment 2: PM management screen [START] (Operation started) [POWER] OFF/ON (Exit)

· Firmware update mode (39): Refer to "6. FIRMWARE UPDATING".

Normal [CLEAR] *1 [0][1]

[POWER] ON [0][3] [0][4] Test print mode [0][5] Adjustment mode [0][8] Setting mode [9][START] List print mode [6][START] [3][9] Firmware update mode

Warming up Control panel check mode

Test mode

PM support mode

Standby

[POWER] OFF *2 To user

State transition diagram of self-diagnosis modes *1 *2 In the "Control panel check mode", copying is disabled. Enter the standby state by pressing the [CLEAR] key to start copying. Turn OFF the power after using the self-diagnosis mode, and leave the copier to the user.

2 - 9 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

2. 2. 1. Input check (test mode 03)
The state of each input signal can be checked by pressing the [ENERGY SAVER] key and the digital keys in the test mode (03).
[0] [3] [POWER] [START] ([ENERGY SAVER]) [Digital key] (LCD ON) [POWER] OFF/ON (Exit)

Note:

Initialization is performed before the copier enters the test mode.

[Example of display during input check]

Items to be checked and the state of the copier with the icons [A] to [H] displayed in black are listed on the following pages.

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 10

[ENERGY SAVER] key: OFF ( [ENERGY SAVER] LED: OFF)
Digital key Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H Items to check -- External LCF feed sensor External LCF tray-up sensor External LCF tray bottom sensor External LCF tray sensor External LCF empty sensor External LCF set sensor External LCF connection 1st cassette feed sensor 1st cassette transport sensor 1st cassette tray top sensor 1st cassette tray bottom sensor 1st cassette detection switch 1st cassette paper empty sensor -- -- 2nd cassette feed sensor 2nd cassette transport sensor 2nd cassette tray top sensor 2nd cassette tray bottom sensor 2nd cassette detection switch 2nd cassette paper empty sensor -- -- 3rd cassette feed sensor / Tandem LCF feed sensor 3rd cassette transport sensor / Tandem LCF transport sensor 3rd cassette tray top sensor / Tandem LCF tray top sensor 3rd cassette tray bottom sensor 3rd cassette detection switch / Tandem LCF cassette detection switch 3rd cassette paper empty sensor/ Tandem LCF feeding side paper empty sensor Feed cover open/close switch -- 4th cassette feed sensor 4th cassette transport sensor 4th cassette tray top sensor 4th cassette tray bottom sensor 4th cassette detection switch 4th cassette paper empty sensor -- -- Copier state with black icon No paper -- Top position Bottom position Stack opened No paper Unit opened Not connected No paper No paper Top position Bottom position Cassette installed No paper

[1]

[2]

[3]

No paper No paper Top position Bottom position Cassette installed No paper

[4]

No paper No paper Top position Bottom position Cassette installed No paper Cover opened No paper No paper Top position Bottom position Cassette installed No paper

[5]

2 - 11 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

Digital key

Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H

Items to check -- Reverse sensor 2 Reverse sensor 1 -- Exit/Reversing section connection Fuser unit exit sensor Exit sensor Exit cover open/close switch Tandem LCF end fence home position sensor Tandem LCF end fence stop position sensor Bypass paper size detection sensor 3 ( Table1) Table1) Bypass paper size detection sensor 2 ( Bypass paper size detection sensor 1 ( Table1) Bypass paper size detection sensor 0 ( Table1) Bypass unit cover open/close switch Bypass sensor Tandem LCF tray bottom sensor Tandem LCF connection switch Tandem LCF standby side mis-stacking sensor -- -- -- -- Tandem LCF standby side empty sensor Transport sensor 1 Transport sensor 2 Transport sensor 3 -- -- -- -- -- -- -- -- Finisher connection (IPC board connection) Fuser unit switch -- -- Developer unit switch

Copier state with black icon No paper No paper Not connected No paper Paper present Cover opened Home postion Stop position

[6]

[7]

Door closed No paper Bottom position Connected Paper loaded improperly

[8]

No paper Paper present Paper present Paper present

[9]

[0]

Not connected Fuser unit installed

Developer unit installed

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 12

Table 1. Relation between the state of the bypass paper size detection sensor and paper size (width).
Bypass paper width sensor 3 0 1 1 1 0 1 2 1 0 1 1 0 0 1 1 1 0 1 1 0 0 1 1 1 0 1 1 Paper width size A3/LD A4-R/LT-R A5-R/ST-R Post card B4/LG B5-R

[ENERGY SAVER] key: ON ([ENERGY SAVER] LED: ON)
Digital key Icon A B C [1] D E F G H A B C [2] D E F G H A B C [3] D E F G H Key copy counter connection Toner cartridge switch -- Cleaner unit connection Wire cleaner stop position switch Exit jam access door open/close switch -- -- -- -- -- Not connected No cartridge Total counter connection Auto-toner sensor connection -- Not connected Other than stop position Door opened Fuser unit exit sensor -- -- -- Not connected Not connected Toner full detection sensor -- No paper Exit sensor -- Toner bag full Front door switch -- Paper present Items to check Copier state with black icon Door opened

2 - 13 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

Digital key

Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H RADF connection RADF open/close sensor Registration sensor

Items to check -- -- -- --

Copier state with black icon

[4]

Paper present -- Other than release position Other than contact position -- -- -- -- -- RADF connected RADF opened Home position -- -- --

Transfer belt release switch Transfer belt contact switch

[5]

Carriage home position sensor

[6]

Automatic original detection sensor (APS-5) (for A4/LT series) Automatic original detection sensor (APS-4) (for A4/LT series) Automatic original detection sensor (APS-3) (for A4/LT series) Automatic original detection sensor (APS-2) (for A4/LT series) Automatic original detection sensor (APS-1) (for A4 series) RADF tray sensor RADF empty sensor RADF jam access cover open/close switch RADF open/close switch RADF large original exit sensor RADF intermediate sensor RADF read sensor RADF registration sensor RADF lifting tray lower limit sensor RADF lifting tray upper limit sensor RADF small original exit sensor RADF small original reverse sensor RADF original length sensor RADF original width sensor-1 RADF original width sensor-2 RADF original width sensor-3

No original No original No original No original No original Original present Original present Cover opened RADF opened Original present Original present Original present Original present Lower limit position Upper limit position Original present Original present Original present Original present Original present Original present

[7]

[8]

AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 14

Digital key

Icon A B C D E F G H A B C D E F G H

Items to check -- -- -- -- -- -- RADF APS operation sensor RADF 24V power supply -- -- -- -- -- -- -- --

Copier state with black icon

[9]

APS sensors operated Power OFF

[0]

2 - 15 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS

2. 2. 2. Output check (test mode 03)
State of the output signals can be checked by entering the codes in the following table in the test mode 03. Procedure 1
[0] [3] [POWER] (Code)
Operation

[START]

started

Code to stop operation

[START]

Operation stopped

[POWER] OFF/ON (Exit)

Procedure 2

[0] [3] [POWER]

(Code)

[START]

Operation (Onedirection)

[CLEAR]

Test mode standby

[POWER] OFF/ON (Exit)

Procedure 3

[0] [3] [POWER]

(Code)

[START]

Operation

started

[START]

Operation stopped

[CLEAR]

Test mode standby

[POWER] OFF/ON (Exit)

Procedure 4
[0] [3] [POWER] (Code) [START] [POWER] OFF

Code 101 102 103 108 110 111 112 113 114 115 116 118 119 120 Drum motor ON

Function New toner supply motor ON Polygonal motor (600dpi) ON Registration motor ON Reversed paper transport drivi