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SHARP

MX-M260 MX-M310 (Andromeda II Refresh)

Technical Handy Guide
November 2009







The information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp service manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices. All the latest fault finding information, firmware and printer drivers can be found on the Support Website www.tradenet.sharp.co.uk/tech

Product Key Registration Web Site http://dse-pub.sharp.co.jp/key/ Username: keyuser Password: key000323

SHARP ELECTRONICS (UK) LTD. Document Solution's Support Centre

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Contents
Section 1 2 3 4 5 7 8 9 10 11 12 16 Machine Specification Machine Options Consumables Initial Setup Procedure Maintenance Coin Vend Interface Product Key Registration Firmware Upgrade Procedure Test Simulations Trouble Codes Sensor Location Notes Page 4 6 7 8 9 11 12 14 17 25 28 29

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Machine Specifications
MX-M260 General Type Original paper size Printed paper size Standard paper capacity Maximum paper capacity Paper weight Output capacity Warm-up time Resolution Memory Duplex Copier Copy speed (A4 run) SOPM E-Sort First copy out time Continuous copy Scan resolution Zoom range Document feeder Original capacity Scan speed (Copy / Scan) Finishing (Options) Output capacity Functionality SPLC Printer Print speed (A4) PDL (Emulation) Interface Memory Supported OS MX-M310

Desktop Maximum A3 Maximum A3 ­ Minimum A6R 2 x 500 + MB(100) sheets 4 x 500 + MB(100) sheets 56 - 105 g/m2 (Bypass 56 - 200 g/m2) A4 size: 500 sheets (Face down) 23 seconds 25 seconds 600 dpi (Smoothing 1,200 dpi printer) Std: 32 MB (Max 1,056 MB) Standard 26 cpm Yes Standard 4.5 seconds Maximum 999 600 dpi 25% ­ 400% (50% - 200% using RSPF) RSPF (MX-RP10) 100 sheets 26 cpm / 31 opm 27 cpm / 31 opm Job separator (MX-TR11) Inner Finisher (MX-FN13) Upper: 100 sheets 500 Lower: 500 sheets Max 50 sheets one-position staple Standard 26 ppm 31 ppm SPLC (GDI with JBIG compression) USB 2.0 N/A Windows 2k/XP/Vista 4.8 seconds 31 cpm

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Machine Specifications
MX-M260 MX-M310 Printer Expansion Kit (MX-PB12) PCL5e, PCL 6 (standard) PS3 (option) 10Base-T/100Base-TX 64 MB (Max 320MB) Win 2000, XP, Server2003, Vista, Server 2008 Mac OS9.0 ­ 9.2.2, Mac OS X 10.2.8, 10.3.9, 10.4.11, 10.5 - 10.5.6 (with MX-PK10) AR-PF1 AR-PF2 service man can set up the extra internal font MX-M260/MX-M310 200 dpi, 300 dpi, 400 dpi, 600 dpi 200 sheets (A4) with duplex scanning, 100 sheets for simplex Yes Desktop (Sharpdesk), FTP, E-mail NST, Sharpdesk 3.3 (10 Licenses) Option (MX-FX10) Super G3 Maximum 33,600bps A3 ­ A5 MH, MR, MMR, JBIG 500 Rapid Maximum 200 destinations Yes (Windows OS only)

PCL Printer (Option) PDL (Emulation) Interface Memory Supported OS Bar Code Font (Option) Flash Rom (Option) Scan Resolution Number of Sheets Duplex Destination Bundled Utilities Fax Communication Formula Document size Compression Dial registration Broadcast transmission PC Fax

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Machine options
Model Name MX-RP10 MX-VR10 MX-DE10 MX-DE11 MX-DS11 MX-DS12 MX-FN13 MX-TE10 MX-TR11 MX-PB12 AR-SM5 AR-SM6 MX-PK10 AR-PF1 AR-PF2 AR-FX7 AR-MM9 MX-NSX1 MX-USX1/USX5 MX-US10/US50 MX-USA0 MX-AMX1 AR-FR17U AR-FR18U
* MX-PB12 required * MX-NSX1 & MX-PB12 required

Description RSPF Document Cover 500 Sheet paper feed unit 2 x 500 Sheet paper feed unit High Stand Low Stand Inner Finisher Exit Tray Unit Job Separator Printer Expansion Kit 256 MB memory 512 MB memory PS Expansion Kit Bar Code Font Kit Flash ROM for additional font Super G3 fax kit 8 MB Fax memory Network scanner expansion kit Additional license kit (1/5) Additional license kit (10/50) Additional license kit (100) Application integration module Data security kit Data security kit

MX-M260

MX-M310 Opt Opt Opt Opt Opt Opt Opt Opt Opt Opt Opt Opt Opt * Opt Opt Opt Opt Opt Opt Opt Opt Opt ** Opt for MX-M260 Opt for MX-M310

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Consumables
Name MX-312GT MX-312GV MX-312GR AR-310UH MX-311LH MX-311KA MX-311MC MX-311CB MX-311DU MX-311TX MX-SCX1 Description Toner cartridge Developer Drum Upper heat roller kit Lower heat roller kit 150k maintenance kit Main charger unit Cleaning blade Drum frame unit Transfer roller unit Staple cartridge (5k) Life 25k 75k/100k 75k/100k 150k 300k 150k 75k/100k 75k/100k 225k/300k 150k 15k Comments A4 6% coverage Min Order Qty 10 Min Order Qty 10 Min Order Qty 5 Min Order Qty 5 Min Order Qty 5 Min Order Qty 1 Min Order Qty 1 Min Order Qty 5 Min Order Qty 5 Min Order Qty 20

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Initial Setup Procedure
Developer Setup Automatic developer adjustment Initial Setup Job Separator installed Yes/No A3 paper count (set 1 or 2) Destination setup Destination language setup Maintenance cycle setting

Sim 25-02 Sim 26-01 Sim 26-05 Sim 26-06 Sim 26-22 Sim 21-01

Cassette Setup Set paper sizes by adjusting the guides in the cassette(s) Paper size setting Custom Settings Tray Settings Sim 64-01 Sim 50-05 Sim 50-10 Sim 50-12 Sim 50-01 Sim 50-06 Sim 48-01 Sim 48-02 Sim 46-02 Sim 66-02 Sim 66-10 Laser Writing Distortion (Skew) Image writing adjustment Image Position and Off Centre Print image position adjustment (Print mode top margin) Image off centre adjustment (all cassettes) OC and SPF off centre adjustment Copy Image Position Lead/Rear edge image loss & void adjustment SPF/RSPF lead edge adjustment Copy Magnification Main and sub scan adjustment (Copy mode) Main and sub scan adjustment (Scanning mode) Copy Density Copy density adjustment (All exposures) Fax AR-FX7 Fax destination setup Image memory clear (only if AR-MM9 is installed)

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Maintenance
Schedule:
MX-312GV MX-312GR MX-311DU MX-311CB MX-311MC MX-311KA AR-310UH MX-311LH MX-311TX MX-M260 Developer OPC Drum Drum frame unit Drum cleaner blade Main charge unit 150k Maintenance kit Upper heat roller kit Lower heat roller kit Transfer roller kit MX-M310 Developer OPC Drum Drum frame unit Drum cleaner blade Main charge unit 150k Maintenance kit Upper heat roller kit Lower heat roller kit Transfer roller kit 75k 150k 225k 300k 375k 450k

X

X

X

X

X X X X 100k

X

X X X X 200k 300k

X X X X

X

MX-312GV MX-312GR MX-311DU MX-311CB MX-311MC MX-311KA AR-310UH MX-311LH MX-311TX

X

150k X X X X X

X

X X X X

X

X X X X

400k 450k X X X X X X X X X X X

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Maintenance
Counters:
Sim 20-01 Sim 21-01 Sim 42-01 Sim 24-07 Sim 24-01 Sim 24-02 Sim 24-06 Sim 46-01 Sim 46-02 Maintenance Completed Maintenance counter reset Maintenance setting check Developer Replacement Developer counter reset Drum Replacement Drum counter reset Jam and Trouble Counter Jam counter reset Trouble counter reset Feed Roller Replacement Paper feed counter reset Copy Density Copy density adjustment (300dpi) Copy density adjustment (600dpi)

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Coin Vendor Interface
The coin vend interface for the MX-M260/310 machines is located on the MCU PWB (CN27). Before connecting a third party auditor, the device must conform to the following specifications: 1. The auditor interface should be optically isolated from the copier. 2. The external auditor interface should be `Power Supply Unit' independent. 3. The external auditor device's power supply unit should be a plug-top adapter, not an internal supply. 4. The external auditing device's plug-top adapter should have a reinforced insulation barrier. 5. The external auditing device must `hold' a CE mark. To enable coin vend function, execute Simulation 26-03 and select Vendor Control (set value to 1). The LCD display should now show the message `Under Vendor Control' when the MFP is restarted. This message will clear and copying will be possible only when the external auditing device completes the interface enable loop.

Pin No 12 11 10 9 8 7 6 5 4 3 2 1

Signal Name /CV_SIZE3 /CV_SIZE2 /CV_SIZE1 /CV_SIZE0 /CV_DPX Not Used /CV_CA /CV_START /CV_COUNT /CV_COPY GND +24v DC

Details Copy paper size indicator Copy paper size indicator Copy paper size indicator Copy paper size indicator N/A N/A Clear-all Signal Copy start paper feed clutch signal (Early billing pulse) Copy start paper feed clutch signal (Late billing pulse) Enables ready status of copier Ground, connected to pin 3 for `enable loop' Maximum current 100mA

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Product Key Registration
MX-PK10 Postscript Level 3 kit With the above option, you should receive an operation manual The front of the operation manual details a unique code which when registered along with the MFP model type and serial number, provides an activation key which unlocks the Postscript function within the device. Procedure 1. Make a note of the Copier Serial number upon which the option is to be installed. 2. Make a note of the application number from the front of the MX-PK10 operation manual. 3. Access the following URL, with the username and password indicated. https://dse-pub.sharp.co.jp/key/ Username: keyuser Password: key000323 4. Select your region.

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Product Key Registration
5. Register the MX-PK10 Application number against the MX-M260/310 Serial number by completing the following web form The MX-M260/310 serial number MUST be entered in the serial number of engine field .

Note: When inputting the data, please ensure that the prefix letter of the application number is entered in UPPERCASE. 6. Click Send. The product activation key will be displayed and an Email also containing the information will be sent to the address provided on the form. 7. Enter Key Operator mode on the MFP Operation Panel and input the Activation key in Product Key ­ PS3 Expansion Kit 8. Power cycle the copier. MX-PK10 activation is now complete.

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Firmware Upgrade Procedure
Requirements:
· · · PC with a compatible Windows OS. Serial crossover cable (null-modem cable DB9 to DB9). Integrated Maintenance tool and firmware to be uploaded.

Procedure:
1. With the MFP powered off, connect the Serial Crossover cable. 2. Launch the Integrated Maintenance tool (Version 04.20 or higher) and select the MX-M260/310 series and click on Select.

3. Switch the MFP on.

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Firmware Upgrade Procedure
4. Expand the Simulation Command List and double click All Data Areas Download from within the Special folder.

5. Browse to the location of the new firmware file (*.dat) and click open to start the firmware download.

6. Once the transfer of the firmware is complete, the Download is Complete window should appear. Click OK.

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Firmware Upgrade Procedure
7. When Download Complete is displayed on the MFP panel, power off the machine and remove the Serial crossover cable.

8. Power on the machine and check the firmware version in Simulation 22-14. The MX-M260/310 firmware update is now complete.

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Test Simulations
1.Entering the simulation mode Perform the following procedure to enter the simulation mode.

Main code [START] key then Sub code [START] key 2. Cancelling the simulation mode When the clear all key is pressed, the simulation mode is cancelled. When the interruption key is pressed, the process is interrupted and the screen returns to the sub code entering display. After cancelling the simulation mode, be sure to turn OFF/ON the power and check the operation. Note: If the machine is terminated by a jam error or paper empty during copying in the adjustment by the simulation, recopying is required. Note: The values in the simulation columns are not default values but sample values.

Main

Sub 01

Contents Used to check the operation of the scanner unit and its control circuit. Used to check the operation of sensor and detector in the scanning (read) section and the related circuit. Used to check the operation of the RSPF unit and the related circuit. Used to check the operation of sensors and detectors in the RSPF unit and the related circuit. Used to check the operation of the loads in the RSPF unit and the control circuits. Used to check the operation of sensor and detector in the finisher and the related circuit. Used to check the operation of the load in the finisher and the control circuit. Used to make each adjustment of the finisher.

01

02 01

02

02 03 02

03

03 10

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Main 03

Sub 11

Contents Used to check the shifter operation. Reciprocating operations are continuously performed or the home position is checked. (The shifter is shifted to the home position or moved in one way by the specified steps.) Used to check the operation of sensor and detector in the option tray and the related circuit. Used to check the operation of the load in the option tray and the control circuit. Used to check the operation of the display (LED), LCD in the operation panel, and control circuit. Used to check the operation of the heater lamp and the control circuit. Used to check the operation of the copy lamp and the control circuit. Used to check the operation of the loads (clutches and solenoids) in the paper transport system and the control circuit. Used to check the operation of each fan motor and its control circuit. Used to set the aging operation conditions. Used to set the cycle of intermittent aging. Used to set the display of the warm-up time. Used to check and adjust the operation of the developing bias voltage in each copy mode and the control circuit. Used to check and adjust the operation of the main charger grid voltage in each copy mode and the control circuit. Used to check and adjust the operation of the developing bias voltage in each printer mode and the control circuit. Used to check and adjust the operation of the main charger grid voltage in each printer mode and the control circuit. Used to check and adjust the operation of the developing bias voltage in FAX mode and the control circuit. Used to check and adjust the operation of the main charger grid voltage in FAX mode and the control circuit. Used to check and adjust the operation of the load (motor) in the duplex section and the control circuit. Duplex motor RPM setting Used to adjust the timing of switching from normal rotation to reverse rotation or from reverse rotation to normal rotation of the duplex motor. Used to check the operation of the toner motor and its control circuit. Used to cancel excluding the self-diag U2/PF troubles. Used to cancel the self-diag U2 trouble. Used to cancel the self diag "PF" trouble. Used to set the maintenance cycle. Used to check the counter value of each section.

02 04 03 01 05 02 03 01 06 02 01 06 08 01 02 10 08 11 13 14 01 09 04 05 0 0 0 0 01 01

07

10 14 16 17 21 22

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Main

Sub 02

Contents Used to check the total numbers of misfeed and troubles. (When the number of misfeed is considerably great, it is judged as necessary for repair. The misfeed rate is obtained by dividing this count value with the total counter value.) Used to check the misfeed positions and the number of misfeed at each position. (When the number of misfeed is considerably great, it can be judged as necessary for repair.) Used to check the total trouble (self diag) history. Used to check the ROM version of each unit (section). Used to print each key operator setting, the account information, and the machine adjustment values. Used to display of the administrator password. Used to display the original, staple counter. Used to check the number of use of each paper feed section. (the number of prints) Used to check the system configuration. Used to display the FAX send/receive counter (FAX reception and print counter). Used to check the misfeed positions and the number of misfeed at each position. (When the number of misfeed is considerably great, it can be judged as necessary for repair.) Used to display the CRUM type. Used to display the scanner counter in the network scanner mode. Used to clear the misfeed counter, the misfeed history, the trouble counter, and the trouble history. (The counters are cleared after completion of maintenance.) Used to clear the number of use (the number of prints) of each paper feed section. Used to clear the number usage data of the stapler, RSPF, and scanning. Used to reset the maintenance counter. Used to reset the developer counter. (The developer counter of the DV unit which is installed is reset.) Used to clear the copy counter. Used to clear the OPC drum (membrane decrease) correction counter. (This simulation is executed when the OPC drum is replaced.) Used to clear the printer counter and other counters. FAX counter data clear Used to clear the scanner counter in the network scanner mode. Used to check the operation of the main drive (excluding the scanner section) and to check the operation of the toner concentration sensor. (The toner concentration sensor output can be monitored.)

03 04 05 06 22 07 08 09 10 11 12 13 19 01 02 03 24 04 05 06 07 09 10 15 01 25

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Main 25

Sub 02 01 02 03 05 06 10 12 14 18 22 30

Contents Used to make the initial setting of toner concentration when replacing developer. Used to set whether the job separator is installed or not. (Since this cannot be detected by hardware detection, it is set in this simulation.) Used to set whether the automatic detection of paper size is made or not. Used to set the specifications of the auditor. Setting must be made depending on the use condition of the auditor. Used to set the count mode of the total counter and the maintenance counter. Used to set the specifications depending on the destination. Network scanner trial mode setting Used to input the Software Key for E-MAIL RIC. Used to input the Software Key for the PS extension kit. Used to set enable/disable of toner save operation. Used to set the specification (language display) for the destination. Used to set ON/OFF of the heater lamp slow-up control conforming to the CE mark control. Used to set whether the same continuous troubles are displayed as one trouble or the series of troubles with SIM 22-4 when the same troubles occur continuously. Used to set whether the machine is stopped or not when the maintenance counter life is expired. Used to set ON/OFF of the black and white reversion function. Gamma life correction setting Used to set the model code. Used to set enable/disable of the FAX mode key when FAX is not installed. (When FAX is installed, the FAX mode is enabled regardless of this setup.) Toner near end setting In the power save time setting, the pre-heat (preheat mode setting) and the auto power shut off time can be set to the short time setup (pre-heat: 1 min, auto power shut off: 4 min) and the long time setup (pre-heat: 15min, auto power shut off: 60min). The letterhead support is set. When "Letterhead paper setting" is selected, the set value of SIM 26-46 (Image output direction setting) is set to "Setting Enable" accordingly. Used to set PC/MODEM communication trouble (U7-00) detection Yes/No. Sender's registration number/HOST server TEL number. Function setting Used to set the tag number FSS function setting FSS function adjustment Trouble precognition history clear FSS connection test setting

26

35 36 50 56 57 60 69 71

72 01 02 04 05 07 09 10 14

27

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Main 27 30

Sub 15 01 02 01 02

Contents Displays status of FSS connection Used to display the sensor status attached to the machine. Used to display the status of the sensors attached to the standard tray and the manual feed tray. (Use SIM 4-2 for the option trays.) The sensor of an uninstalled tray is not displayed. Used to check the sensor of the machine manual feed tray. Used to adjust the manual paper feed tray paper width detector detection level. The AD conversion value of manual feed width detection is displayed. Used to check the document size detection photo sensor. Used to adjust the detection level of the document size photo sensor. Used to check the light reception level and the detection level of the original size detection photo sensor. Used to adjust the detection level of OC 20 degrees. Used to set the fusing temperature. Used to set the paper feed cycle timing when printing postcards. Used to make various setups in each mode of process control. Drum life correction setting Used to set the DV count correction. Used to display the process control correction information. Used to display the environment (temperature, humidity) correction information. Used to set the toner density control correction value. Used to display the toner density control reference value. Used to set the transfer current value in each mode. Used to set the time from the start of the main motor rotation (Ready) to the start of toner supply in previous rotation after turning on the power. Used to set the exposure level in each exposure mode. Used to adjust the shift amount and the inclination value for each level (1 to 5) of the exposure mode (Text). Used to adjust the shift amount and the inclination value for each level (1 to 5) of the exposure mode (Text/Photo). Used to adjust the shift amount and the inclination value for each level (1 to 5) of the exposure mode (Photo). FAX exposure level adjustment (1 mode automatic adjustment) FAX exposure level adjustment (Normal mode individual adjustment) FAX exposure level adjustment Fine text mode individual adjustment) FAX exposure level adjustment (Super Fine mode individual adjustment) FAX exposure level adjustment (Ultra Fine mode individual adjustment) Used to adjust inclination for each exposure mode.

40 03 01 02 41 03 04 43 01 12 01 02 03 09 14 16 17 34 40 02 09 10 11 46 12 13 14 15 16 18

44

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Main

Sub 19 20

Contents Used to set the control method of the exposure mode. Used to set the exposure correction value of SPF/ RSPF for OC exposure. Used to set the AE and the limit value in AE (Toner save). Used to set the AE and the limit value in AE (Toner save). Used to switch the FAX send image quality. Used to adjust the copy mode magnification ratio (main scanning direction, sub scanning direction). Used to adjust the scanner mode magnification ratio (main/sub scanning direction). Used to adjust the print mode magnification ratio correction. FAX magnification adjustment (read) FAX magnification adjustment (print) Used to adjust the copy lead edge position. Used to adjust the print image position (top margin) on the print paper in the print mode. Used to adjust the print image position (top margin) on print paper in the copy mode. (RSPF) FAX lead edge adjustment (read) FAX lead edge adjustment (print) Used to adjust the print image centre position. (Adjustment can be made for each paper feed section.) Used to adjust the print image centre position. (Adjustment can be made for each document mode.) Used to adjust the OPC drum separation pawl ON time. Used to adjust the contact pressure of paper onto the resist roller in each section (copier paper feed section, duplex paper feed section, RSPF paper feed section). (When the print image position varies greatly for the paper or when a lot of paper jam troubles occur, the adjustment is required.) Used to set the OPC drum separation pawl operation inhibit. (ON/OFF) Used to adjust the OPC drum separation voltage ON/OFF timing. Used to adjust the detection level of the RSPF width. The adjustment method is the 4-point system. Set the guide to Max. (A3/WLetter) position, A4R/Letter R position, A5R/Invoice R position, and Min. position for adjustment. Used to enter the RSPF width detection adjustment value. Used to adjust the RSPF scan position of the mirror unit automatically. For the RSPF scan position automatic adjustment, the mirror unit is shifted to 11mm before the RSPF glass cover edge, and is operated automatically to scan images by the unit of 1 step, detecting the position up to the glass cover automatically. RSPF read position adjustment RSPF exp adjustment Used to set the soft switch.

46

30 31 39 01 02

48 03 08 09 01 05 06 50 08 09 10 12 01 02 51 08 09 06

53

07 08

55

09 10 01

22





Main 61

Sub 01 01

Contents Used to check the LSU (polygon motor) operation. Check speed can select 145mm/s or 122mm/s individually. Used to check the result of shading correction. The shading correction data are displayed.) Used to adjust the RSPF white correction start pixel position automatically. This adjustment is performed after the lens unit is replaced. Used to check the operation of the printer function (auto print operation). Used to adjust the touch panel (LCD display section) detection position. Used to check the touch panel (LCD display section) detection position adjustment result. Used to check the key inputs of the operation panel. Used to change and check the FAX-related soft SW. Used to clear the FAX-related soft SW. (Except for the FAX adjustment values) FAX PWB memory check Signal send mode (Signal send level: Max.) Signal send mode (Signal send level soft SW setting) Printing the confidential password Print the screen memory contents Image data memory clear Used to send 300bps signals. (Signal send level: Max.) Used to send 300bps signals. (Signal send level: Set by soft SW) Used to register the dial numbers. Used to perform the dial test. (10 PPS send test) Used to perform the dial test. (20 PPS send test) Used to perform the dial test. (DTFM signal send test) Used to check the DTFM signal send operation. (Signal send level: Max.) Used to check the DTFM signal send operation. (Signal send level: Set by soft SW.) Used to write the SRAM data to the Flash ROM. Used to write the Flash ROM data to the SRAM. FAX information print Handset sound volume adjustment (Japan only) Used to clear the FAST storage data. (SEC only) Used to set the TEL/LIU. Used to set the TEL/LIU. Receive data check Signal detection check Communication time measurement display Speaker sound volume adjustment CI signal check Pseudo-ringer check

63

07 01 01

64

65

02 05 01 02 03 04 05 06 07 10 11 12 13 14 15 16 17 18 19 20 21 21 24 30 31 32 33 34 37 41 52

66

23





Main

Sub 01 14 15

Contents Used to execute read/write check of the RAM on the PCL board, and to display the result. Used to check write/comparison of flash programs. Used to check the validity of the ROM on the PCL board and the result is displayed. Used to clear the printer section setting. (NVRAM clear) Used to clear the data area for FLASH ROM Network Scanner Application. Used to check the network connection when the scanner option is installed.

67

17 18 20

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Trouble Codes
Main A0 Sub 01 00 10 11 12 13 14 15 16 17 80 81 82 84 88 02 10 11 12 00 03 10 15 19 20 37 50 95 02 04 Contents Security incompatibility error IMC PWB communication trouble IMC PWB trouble IMC ASIC error IMC PWB CODEC IC error IMC PWB flash ROM error IMC PWB expanded memory module (DIMM) error IMC PWB page memory error/SRAM error IMC PWB standard compression memory error IMC PWB smoothing IC error IMC PWB communication trouble (protocol) IMC PWB communication trouble (Parity) IMC PWB communication trouble (Overrun) IMC PWB communication trouble (Framing) IMC PWB communication trouble (Time-out) LSU trouble CCD black level error CCD white level error Shading trouble Finisher communication trouble Delivery roller lift motor trouble Staple motor trouble Tray lift motor trouble Paper alignment motor F trouble Paper alignment motor R trouble RAM data trouble Incompatible trouble Paper exit option configuration error Toner supply failure Identification error Model error Type error Destination error Data abnormality Misc error CRUM chip communication error Temperature humidity sensor abnormality Copy lamp (xenon lamp) error FAX control PWB communication trouble FAX control PWB trouble

E1

E7

F1

F2 05 58 02 00 10

F5 F6

25





Main

Sub 80 81 82 84 88 96 99 00 10 80 81 82 84 88 96 99 00 01 00 01 10 11 00 01 20 21 01 00 00 01 11 31 32 33 10 10 01 02 04 20 00 00 80 81

Contents FAX control PWB communication trouble (Protocol) FAX control PWB communication trouble (Parity) FAX control PWB communication trouble (Overrun) FAX control PWB communication trouble (Framing) FAX control PWB communication trouble (Time-out) Combination error between the MCU and the FAX firmware. FAX control PWB destination error Printer PWB communication trouble Printer PWB trouble Printer PWB communication trouble (Protocol) Printer PWB communication trouble (Parity) Printer PWB communication trouble (Overrun) Printer PWB communication trouble (Overrun) Printer PWB communication trouble (Time-out) MCU and PCL PWB communication versions discrepancy error Printer PWB language error Main heater lamp thermistor open hard detection Sub heater lamp thermistor open hard detection Main heater lamp abnormally high temperature hard detection trouble Sub heater lamp abnormally high temperature hard detection trouble Main heater lamp abnormally high temperature soft detection trouble Sub heater lamp abnormally high temperature soft detection trouble Main heater lamp abnormally low temperature detection Sub heater lamp abnormally low temperature detection Main heater lamp abnormally low temperature detection Sub heater lamp abnormally low temperature detection 10 times of continuous detection of the lower paper exit sensor (POD1) lead edge jam or the upper paper exit sensor (POD2) lead edge jam or the duplex sensor (PPD2) rear edge jam Scanner feed trouble Scanner return trouble Main motor lock detection Shifter motor trouble Fusing fan lock trouble Power (back up) fan lock trouble Paper exit fan lock trouble Polygon motor lock detection Power abnormality detection trouble FAX battery error PANEL LOW battery error EEPROM communication error Machine speed code data error RIC communication trouble Operation control PWB communication trouble Operation control PWB communication trouble (Protocol) Operation control PWB communication trouble (Parity)

F6

F9

H2

H3

H4 H5 L1 L3 L4 L6 L8 U1 U2 U7 U9

26





Main U9 EE PF

Sub 82 84 88 99 EL EU 00

Contents Operation control PWB communication trouble (Overrun) Operation control PWB communication trouble (Framing) Operation control PWB communication trouble (Time-out) Operation panel destination error Developer adjustment trouble (Over-toned abnormality) Developer adjustment trouble (Under-toned abnormality) PF trouble

27





Sensor Location

28





Notes

29





Notes

30





Notes

31





SHARP
Document Solutions After Sales Support ©2009

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