Text preview for : acer_travelmate_2350.pdf part of Acer TRAVELMATE 2350 TravelMate 2350
Service Guide
Back to : acer_travelmate_2350.pdf | Home
TravelMate 2350
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Service CD P/N:WE DO NOT PRODUCE CD FOR THIS MODEL
Revision History
Please refer to the table below for the updates made on TravelMate 2350 service guide.
Date
Chapter
Updates
II
Copyright
Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
V
Chapter 1 System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Mainboard Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hardware Specifications and Configurations . . . . . . . . . . . . 20
Chapter 2 System Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 3 Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Removing HDD Module, ODD and Memory Module . . . . . . 42 Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . 43
Chapter 4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Insyde MobilePro BIOS POST Beep Code and POST Messages 55 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 57 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 5 Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 6 FRU(Field Replaceable Unit) List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Appendix A Model Definition and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
TravelMate2350 G1&G2 . . . . . . . . . . . . . . . 78
Appendix B Test Compatible Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Microsoft Windows XP / Professional Environment Test . . . 80
Appendix C Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter 1
1
Chapter 1
System Specifications
Features
Below is the brief summary of the computer's many features:
Performance
! ! ! ! ! !
Intel® Celeron® M processor at 1.2/1.3/1.4/1.5 GHz, 512 L2 cache, 400MHz FSB Intel 852GM Chipset, ICH4-M 256/512MB of DDR 266 memory, upgradeable to 2GB using dual soDIMM moduels High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack Wireless LAN, Inprocomm 802.11b/g, a/b/g with Mini PCI interface, dual band Wi-Fi CERTIFIEDTM solution; Acer SignalUp wireless technology support
Display
!
14.1" or 15.0" Thin-Film Transistor (TFT) displaying at 1024x768 XGA and 1400x1050 SXGA resolution Intel® 852GM integrated 3D AGP graphics featuring Intel® Extreme Graphics 2 technology and up to 64MB VRAM, supporting dual independent display 16.7 million colours Microsoft® DirectX® 9.0 support Simultaneous LCD and CRT display at 1024 x 768 pixel reslouation, 70Hz External resolution/ refresh rate:
! ! ! ! ! !
!
! ! !
800x600: 200/160/120/100/85/75/60 Hz 1024x768: 200/160/120/100/85/75/60 Hz 1280x1024:160/120/100/85/75/60 Hz 1400x1050: 60 Hz 1600x1200: 120/100/85/75/60 Hz 2048x1536: 75/60 Hz
! !
S-video/TV-out (NTSC/PAL) support MPEG-2/DVD hardware-assisted capability
Video
! ! ! ! ! !
VGA is integrated in Intel 852GM chipset Simultaneous display on LCD and CRT 3D Windows accelerator Supports 15/16/24/32 bbp True Color on LCD & Dual View Hardware expansion for high resolution LCD Support TV-out feature by extra TV-Encoder (manufacure optional)
Audio
!
AC97 Codec with Realtek ALC250
Chapter 1
1
! !
Built-in two stereo speakers No internal Microphone
Storage
!
ODD
! ! !
Fixed Type Option for 12.7mm DVD Combo, DVD Dual and DVD Super Multi Located in front side
!
HDD
! ! ! ! !
9.5mm, 2.5" HDD Support 30/40/60/80GB ATA100 hard disc drive PCI Bus Master Enhanced IDE Ultra DMA 66/100 support Easy install with one protecting screw from right side
Communication
! ! !
Modem 56K ITU V.92 modem with PTT approval; Wake on-Ring ready 10/100 Mbps Fast Ethernet LAN; Wake-on-LAN ready Wireless: integrated 802.11b/g Wi-Fi CERTIFIEDTM solution with Acer SignalUp wireless technology Wireless PAN integrated Bluetooth® (only available in selected regions)
!
Battery
! ! ! !
4/8 cells Li-ion 18650 size (2150mAh) main battery pack with 31/63W Capacity Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution) Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off) Smart battery pack, SMbus
I/O Ports
! ! ! ! ! ! ! !
Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port Microphone/line-in Jack Headphones/Speaker/Line-Out port PC Card Slot (one Type II) DC-In jack for AC adaptor
2
Chapter 1
System Block Diagram
Mobile Celeron uFCBGA/uFCPGA CPU 478 pin
HA#(3..31)
Thermal Sensor
ADM1032
Clock Generator
ICS950810CG
System Bus
400MHz
HD#(0..63)
Fan Control LVDS & CRT Connector
Memory BUS(DDR)
INTEL 852GM
uFCBGA-732 pin
2.5V 266MHz/333MHz
DDR-SO-DIMM X2
BANK 0, 1, 2, 3
HUB-Link
USB port 0, 2, 4
3.3V 48MHz 3.3V 33MHz
USBx3
MBC Conn. USB conn
USB port 1
PCI BUS
ICH4-M
3.3V 24.576MHz
AC-LINK
MINI PCI I/F
LAN RTL 8100CL
CardBus
ENE CB1410
BGA-421
3.3V ATA100
RJ45 LED INDICATE
Slot 0
LPC BUS
3.3V 33MHz
ENE KB910
Power On/Off Reset & RTC
LPC to X-BUS & KBC
HDD
CDROM
AC97 Codec ALC250
DC/DC Interface Suspend
EC I/O Buffer BIOS
Touch Pad Int.KBD
AMP& Phone Jack
Power Circuit DC/DC
Title Si D tN
Acer Inc.
Block Diagram
b
Chapter 1
3
Mainboard Placement
Top View
Item JP1 JP5 JP6 JP7 JP8 JP9 JP10 JP11 JP12 JP13 JP15 JP16 JP17
Description CRT Connector RJ11/RJ45 Connector USB Connector x 2 CPU Fan Connector USB Connector Power Board Connector LVDS Connector MDC Connector CPU Socket MiniPCI Connector CardBus Connector HDD Connector ODD Connector
Item JP18 JP19 JP20 JP22 JP23 JP24 U9 U12 PCN1 PJP9 SW1 SW3
Description Speaker Connector Touchpad Board Connector Microphone Jack Keyboard Connector Phone Jack LED Board Connector BIOS ROM North Bridge AC Jack Battery Connector LID Switch Kill Switch
4
Chapter 1
Bottom View
Item U35 U37 U39
Description CardBus Controller EC CODEC
Item JP25 JP26
Description SO-DIMM Socket SO-DIMM Socket
Chapter 1
5
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front Open View
# 1 2 3 4 5 6 7 8
Item Display screen Power button Launch keys Keyboard Palmrest Click buttons (left and right) Touchpad Status indicators
Description Also called Liquid-Crystal Display (LCD), displays computer output. Turns on the computer. Two special keys for frequently used programs. Inputs data into your computer. Comfortable support area for your hands when you use the computer. The left and right buttons function like the left and right mouse buttons. Touch-sensitive pointing device which functions like a computer mouse. Llight-Emitting Diodes (LEDs) that turn on and off to show the status of the computer, its functions and components.
6
Chapter 1
Front View
# 1 2 3 4 5 6 7
Item Optical drive Optical drive eject button Emergency eject hole Latch Power indicator Battery indicator Wireless / Bluetooth® communications
Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Ejects the optical drive tray from the drive. Ejects the optical drive tray when the computer is turned off. See page 56 for more details. Latch for opening and closing the computer. Lights when the computer is on. Lights when the battery is being charged. Lights to indicate the status of Wireless LAN (optional) / BluetoothR (optional) communications.
1. 2. 3.
Orange indicates that wireless LAN is enabled. Blue indicates that Bluetooth® is enabled. Purple indicates that wireless LAN & Bluetooth® are enabled.
Chapter 1
7
Left View
# 1 2 3 4
Item One USB 2.0 port PC Card slot PC Card eject button Microphone/line-in jack Headphone/ Speaker/ Line-out jack Wireless / Bluetooth Communication switch Stereo speaker
Description Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card. Ejects the PC Card from the slot. Accepts input from external microphones, or other audio line-in devices (e.g. audio CD player, stereo walkman and etc.) Connects to headphones or other line-out audio devices (speakers). Enables and disables Wireless / Bluetooth® communication devices. (optional) Generates sound
5 6 7
8
Chapter 1
Right View
# 1 2 3 4
Item Stereo speaker HDD DC-in jack Ventilation Slot Outputs sound
Description
Houses the computer's hard disk Connects the AC adapter Enables the computer to stay cool, even afterprolonged use.
Chapter 1
9
Rear View
# 1 2
Item Security keylock External display port
Description Connects to a Kensington-compatible computer security lock Connects to a display device (e.g., external monitor, LCD projector) and displays up to16.7 million colors and up to 1600x1200 at 85 Hz and 2048x1536 at 75 Hz resolution. Connects to Universal Serial Bus devices (e.g.,USB mouse, USB camera) Connects to a phone line Connects to an Ethernet 10/100-based network
3 4 5
Two USB 2.0 ports Modem port Ethernet port
10
Chapter 1
Bottom View
# 1 2 3 4 5
Item Optical drive Memory compartment Hard disk bay Battery compartment release latch Battery bay
Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type Houses the computer's main memory Houses the computer's hard disk (secured by a screw) Unlatches the battery to remove the battery compartment Houses the computer's battery pack
Chapter 1
11
Indicators
The computer has six easy-to-read status icons below the display screen.
The status LCD displays icons that show the status of the computer and its components.
Icon
Icon
Icon
Function
Description
Function Description Lights when Description Hard Disk Drive is activated.
HDD Function
ODD
Lights when Optical Disk Drive is activated.
Icon Icon
Function Function
Scroll lock
Description Description
Lights when Scroll Lock is activated.
Caps lock
Lights when Caps Lock is activated.
Pad lock (cursor)
Lights when Pad lock is activated.
Num lock
Lights when Num Lock is activated.
Power Indicator
Lights when the computer is on
Battery
Lights green. Flashes when the battery is being charged or low capacity.
Wireless Communications
Lights to indicate the status of Wireless LAN(optional) communications
12
Charging Low capacity (about 10%) Charging Critically low capacity (about 3%) Low capacity (about 10%)
Chapter 1
Lock Keys
The keyboard has four lock keys which you can toggle on and off.
Lock Key Caps Lock Pad lock (Fn-F10) Num lock (Fn-F11)
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Pad Lock is on, the embedded keypad is enabled. In this mode the keypad is cursor function. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not work with some applications.
Scroll lock (Fn-F12)
Chapter 1
13
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the right hand side of the keycaps.
Desired Access Number keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold while typing letters on embedded keypad.
Num Lock Off
Type the letters in a normal manner.
14
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows logo key Start button. Combinations with this key perform special functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
j+
+ M (Undoes Minimize All)
+ R (Displays the Run... dialog box) Application key Opens a context menu (same as a right-click).
Chapter 1
15
Hot Keys
The computer uses hotkey or key combinations to access most of the computer's controls like sreen brightness and volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Fn-Esc
Icon Sleep
Function
Description Puts the computer in Sleep mode.
Fn-F5
Display toggle
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the speakers on and off.
Fn-End
Speaker toggle
Fn-PgUp
Volume up
Increases the speaker volume.
Fn-PgDn
Volume down
Decreases the speaker volume.
Fn-w
Brightness up
Increases the screen brightness.
Fn-y
Brightness down
Decreases the screen brightness
16
Chapter 1
The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK. Click on OK.
To verify the keyboard type in Windows XP, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. Click on OK.
To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.
Chapter 1
17
Launch Keys
Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).
Launch Key Launch key e P
Default application Default application
Acer eManager application (User-programmable) User-programmable
18
Chapter 1
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
Touchpad Basics
The following items teach you how to use the touchpad:
! !
Move your finger across the touchpad to move the cursor. Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.
Function Execute
Left Button Click twice quickly Click once Click and hold, then use finger to drag the cursor on the touchpad
Right Button
Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor
Select Drag
Access context menu
Click once
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness. Chapter 1 19
Hardware Specifications and Configurations
Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage
® ®
Specification Intel Celeron M Processor at 1.5 GHz (or higher)
µ FCBGA package
Intel® Celeron® M Processor supports automatic selection of power supply voltage 1.05V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Bupported protocols BIOS password control Insyde Insyde MobilePRO BIOS 4.0 Flash ROM 512KB 32 lead of PLCC ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable Set by setup manual Specification
Second Level Cache
Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control Built-in CPU Intel® Celeron® M Processor 512K Always enabled Always enabled Fixed in write-through Specification
System Memory
Item Memory controller Memory size DIMM slot number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 852GM 128MB/256MB/512MB/1024MB(1GB) 2 slots 1GB 2GB (by two 1024MB SO-DIMM module) DDR Synchronous DRAM 266 MHz 2.5V 200-pin SO-DIMM You can install memory modules in any combinations as long as they match the above specifications.
®
Specification
20
Chapter 1
Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 128MB 256MB 384MB 640MB 1152MB 256MB 384MB 512MB 768MB 1280MB 512MB 640MB 768MB 1024MB 1536MB 1024MB 1152MB 1280MB 1536MB 2048MB(2G) Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface
Item Supports LAN protocol LAN connector type LAN connector location 10/100 Mbps RJ45 Rear Side Specification
. Modem/Bluethooth Interface
Item Data modem data baud rate (bps) Supports modem/bluetooth protocol Modem connector type Modem connector location 56K V.92 WWDAA RJ11 Rear Side Specification
Chapter 1
21
Hard Disc Drive Interface
Item Functionality Model Name Toshiba MK3025GAS 30000 512 2 1 4200 RPM Hitachi HTS424030M9AT00 30000 512 2 1 4200 RPM Performance Specifications Buffer size Interface Media transfer rate (diskbuffer, Mbytes/s, max) Interface transfer rate (host~buffer, Mbytes/ s,max) 2MB ATA-5 154.3~298.0Mbits/sec 100Mbytes/sec. Ultra DMA mode-5 2MB ATA-6 370Mbits/sec 100 MB/Sec. Ultra DMA mode-5 2048KB ATA-5 386Mbits/sec 100 MB/Sec. Ultra DMA mode-5 Seagate 2.75"W. 37"H ST94019A 40000 512 3 2 4200 RPM Specification
Capacity (MB) Bytes per sector Data heads Data Disks Spindle speed (RPM)
DC Power Requirements Voltage tolerance 5V(DC) +/-5% 5V(DC) +/- 5% 5V(DC) +/- 5%
Combo Drive Interface
Item Vendor & model name Diameter QSI SBW-242C HLDS GCC-4243N 12cm and 8cm CD-ROM Capacity 650
Speed
Interface Dimnsion Weight
22
Chapter 1
Combo Drive Interface
Item Loading mechanism Specification Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release
Power Requirement Input Voltage Input Voltage +5 V +/- 5 % (Operating) +/- 8 % (Start up) +5 V +/- 0.25V
DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) QSI SDW-082S With CD Diskette (Mode1) 4X-5.7X PCAV 600-855KByte/s 10.3X-24X CAV 1552-3600KByte/s (Mode2) 4X-5.7X PACV 684.4-975.3KBytes/s 10.3X-24X CAV 1769-4104KByte/s 192 KBytes IDE/ATAPI DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW(read) DVD-RAM (read, Version2.1), DVD-RAM (read, Version 1.0) CD: CD-Audio, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I, CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-EXTRA, CD-R, CD-RW), CD-R (read), CD-RW (read) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release With DVD Diskette 3.3X-8X CAV 4463-10820KByte/s Specification
Data Buffer Capacity Interface Applicable disc format
Loading mechanism
Power Requirement Input Voltage Input Voltage +5 V +/- 5 % (Operating) +/- 8 % (Start up) +5 V +/- 0.25V
DVD Dual Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) QSI SDW-082S Lite-On SOSW-852S With CD Diskette (Mode1) 4X-5.7X PCAV 600-855KByte/s 10.3X-24X CAV 1552-3600KByte/s (Mode2) 4X-5.7X PACV 684.4-975.3KBytes/s 10.3X-24X CAV 1769-4104KByte/s 192 KBytes IDE/ATAPI With DVD Diskette 3.3X-8X CAV 4463-10820KByte/s Specification
Data Buffer Capacity Interface
Chapter 1
23
DVD Dual Interface
Item Applicable disc format Specification Read : DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-Video, DVDAudio,DVD-R,DVD-R 3.95GB, DVD-R Multi-Border,DVD-RW,DVD+R, DVD+R DL,DVD+R Multi-Session,DVD+RW CD-DA,CD-ROM Mode-1,CD-ROM/XA Mode-2 Form-1 and Mode-2 Form2,CD-i, Video-CD, CD-Text Write: DVD: DVD Date & Video CD:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2,CD-i,Video -CD, CD-Text Recordable Media Type: DVD+R/DVD-RW/DVD+R DL/DVD-R/DVD-RW and DVD-R/CD-RW media Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release
Loading mechanism
Power Requirement Input Voltage Input Voltage +5 V +/- 5 % (Operating) +/- 8 % (Start up) +5 V +/- 0.25V
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Realtek ALC250 Built-in Stereo 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Ditial converter AC97 2.2 & WHQL spec. CD 48 KHz No Yes / 2 Specification
Video Interface
Item Video controller Support bbp Chip voltage Supports ZV (Zoomed Video) port
®
Specification Integrated in Intel 852GM chipset 15/16/24/32 bbp True Color on LCD& dual view Core/1.35V No
USB Port
Item USB compliancy level OHCI Number of USB port Location 2.0 USB 2.0 3 Two on rear and one on left Specification
24
Chapter 1
USB Port
Item Serial port function control Specification Enable/Disable by BIOS setup
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus ICH4-M Type II One type-II Left panel No ZV support Yes Specification
System Board Major Chips
Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller 855GHE/ICH4-M LPC47N217 ALC250 Integrated in Intel® 852GM chipset ICH4-M KB910 Controller
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key Internal & external keyboard work simultaneously KB910 Standard keyboard w/o launch button embeded 85/US, 86/UK keys with 101/102 key emulation Yes Yes Specification
Battery
Item Vendor & model name Specification Sony/Sanyo 4-cell of 18650 Li-ion battery pack, (2200mAh cell) 8-cell of 18650 Li-ion battery pack, (2200mAh cell) Li-ion 31Wh / 63Wh 3.7V/cell 8 14.8V
Battery Type Pack capacity Cell voltage Number of battery cell Package voltag
LCD : 14.0" /15.0"
Item 14.0" Specification
Chapter 1
25
LCD : 14.0" /15.0"
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Dot Pitch Optical Specification Contrast ratio Response time (msec) Limuinance, white, 5P (cd/m2) Viewing Angle 15.0" Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Dot Pitch Optical Specification Contrast ratio Response time (msec) Limuinance, white, 5P (cd/m2) Viewing Angle L/R:40o/40o, U/D:10o/33o H/V: 120o / 120o 300:1 25ms 200 450 : 1 16ms 270 15" TFT 1024 x 768 262K 0.297mm 15" TFT 1024 x 768 262K 0.297mm AU B150XG02 V2 HW:2 Samsung LTN150XB-L03-C00 L/R:40o/40o, U/D:15o/35o L/R:45o/45o, U/D:15o/35o L/R:45o/45o, U/D:15o/35o 300:1 N/A 150 300:1 25ms 185 450:1 35ms 160 14.1" TFT XGA (1024* 768) 262K 0.093 x 0.279 mm 14.1" TFT XGA (1024* 768) 262K 0.279mm 14.1"" TFT XGA (1024* 768) 262K N/A Toppoly TD141TGCD2 Specification AU B141XG10 CMO N141XB-L01 N141XB-L01
AC Adapter
Item Vendor & model name Input Requirements Input Voltage(Maximum) Nominal frequency (Hz) Output Ratings (CV mode) Noise + Ripple Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Start-up time 3 sec. (@115 Vac and 230Vac full load) 18.0 ~ 19.2 3.3A 380mvp-pmax (20MHz bandwidth) for resistor load as output voltage is 18.5V 137 (low range) 265 (high range) 47 - 63 Specification LITEON 65W, 3 PIN, PA-1650-02CR
26
Chapter 1
AC Adapter
Item Hold up time Over Voltage Protection (OVP) Short circuit protection Specification 5ms min. (@115 Vac input, full load) 29V Output can be shorted without damage, and auto recovery
AC Adapter
Item Vendor & model name Input Characteristics Input Rated Voltage Input Voltage Range Input Frequency Range Input Voltage Harmonic Distortion Input Current (100Vac, 240Vac / 3.5A loag) Output Characteristics Output Rated Voltage Output Current Output Voltage Setting Output Voltage Ripple and Noise(90Vac/70W load; 264Vac/ 70W load) Dynamic Load Change Protection Characteristics Over Voltage Protection 25V 20V 0A to 3.5A 19.5V to 21V larger than or equal to 300mVp-p 100V/240V 90VAC to 270VAC 47Hz to 63Hz larger than or equal to 8% larger than or equal to 1.5A Specification DELTA ADP-65DB BG A 65W 3P
19.5~21V
Power Management
ACPI Mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Sleeping State (S3) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disk may be power managed in this state. CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.
Sleeping State (S4)
Environmental Requirements
Item Temperature Operating +5 ~ +35°C Specification
Chapter 1
27
Environmental Requirements
Item Non-operating Non-operating Humidity Operating Non-operating Altitude Operating Storage sea level 0 to 10,000 ft sea level 0 to 40,000 ft 20% to 80% RH 20% to 80% RH -20 ~ +65°C -20 ~ +65°C (storage package) Specification
Mechanical Specification
Item Dimensions Weight Specification 336.40(W) x 281.5(D) x 32 (H) mm ( with ID) bump-out 2.9mm at RAM door and battery area 2.79kg (6.15Ibs) with 14.1" LCD+DVD-ROM+8-cell Battery 2.48kg (6.26lbs) with 15" LCD+DVD-ROM+8-cell Battery 2.61kg (5.75lbs) with 14.1" LCD+DVD-ROM+4-cell Battery 2.66kg (5.86lbs) with 15" LCD+DVD-ROM+4-cell Battery One type II CardBus slots, one RJ-11 modem jack, one RJ-45 network jack, one DC-in jack for AC adapter, one external monitor port, one headphone/speaker/ line-out jack (3.5mm mini jack), one microphone/line-in jack (3.5mm mini jack), three Universal Serial Bus (USB) ports Cover material: ABS Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch User define switch 1, 2 Wireless ON/OFF switch
I/O Ports
Material Indicators Switch
28
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen).
Item Main Advanced Security Boot Exit
Description Allows the user to specify standard IBM PC AT system parameters Provides advanced settings of the system Provides security settings of the system. Allows the user to specify the boot options. Allows the user to save CMOS setting and exit Setup.
Navigating the BIOS Utility
There are five menu options: Information, Main, Advanced, Security, Boot and Exit. Follow these instructions:
Hot Key Fn+Esc Fn+F5 Fn+End Fn+F10 Fn+F11 Fn+F12 Fn+PgUp Fn+PaDn Fn+w Fn+y
Description Sleep Button in ACPI mode Display toggle (LCD>CRT>Simulataneous) Speaker On/Off Pad Lock Num Lock Scroll Lock Volume Up Volume Down Brightness Up Brightness Down
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values.
Chapter 2
29
Main
This menu provides you the information of the system.
§R £
Insyde Software SCU Main Advanced
Security
Boot
May 20, 2003 5:40:09 Exit
A
----Devices--------------------------------------------------- -----System------------------------CPU = Intel® Pentium ® 4 Product Name = TravelMate 2350 CPU speed = 1.4 GHz Manufacture Name = Acer
System BIOS Version = V1.00 VGA BIOS Version = 3104 HDD Model Name= HITACHI_DK23EA-40-(PM) HDD Serial Number = 8D4648 ATAPI = UJDA740 DVD/CDROM-(SM)
fi ”/ §R £ §R £
----Memory-----------------------Base Memory = 640 KB Extended Memory = 127MB VGA Memory =16MB
§R £ §R £ §R £ §R £ §R £ §R £
Serial Number = ( 32 bytes) Asset Tag Number = (32 bytes) UUID = (16 bytes)
Setup system date, time. Enable boot and get system information. logo
§R £
fi ”/
Parameter Device Product Name Manufacture Name System BIOS Version VGA BIOS Version HDD Model Name
Description
§R £
A product name string will be stored in the secured data area. The product name is an alphnumeric string of 16 bytes in length checksum. A manufacture name string will be stored in the secured data area. It is defined as "Acer" stored 16 bytes in total length with checksum. This field reports the BIOS version of system. This field reports the VGA version of the system. This item will show the size of HDD installed on Primary IDE master. The hard disk size is automatically detected by the system. If there is no hard disk present or unknown type, °ßNone°® should be shown on this field.
fi ”/
§R £
V
fi ”/
§R £ £
fi ”/
fi ”/
HDD Serial Number ATAPI
This item allows the serial number of the Hard Disk. If there is no hard disk present or unknown type,"None" should be shown on this field. This item will show the model name of DVD/CD-ROM drive installed on system. The DVD/CD-ROM model name is automatically detected by the system. If there is no DVD/CD-ROM model present or unknown type, "None" should be shown on this field. This item will show the Serial number of system. This item will show the Asset Tag number of the system. This number only valid when there is an internal LAN device presents, otherwise, zero will be display in this field.
fi ”/
Serial Number Asset Tag Number UUID System CPU CPU Speed
This field will show you the system's CPU type. This item will show the CPU speed.
30
Chapter 2
Parameter Memory Base Memory Extended Memory VGA Memory
Description
This field reports the memory size of system base memory. The size is fixed to 640KB. This field reports the memory size of the extended memory in the system. Extended Memory size = Total memory size - 127 MB VGA Memory size = 16MB
Insyde Software SCU Main Advanced Date and Time _ Quiet Boot _ LCD Auto DIM _ Network Boot V F12 Boot Menu _ D2D Recovery
May 20, 2003 Security Boot
5:40:09 Exit
AM
Enable or disable the F12 key for Boot Menu during POST for select
Parameter Time and System Date Quiet Boot LCD Auto Dim
Description The hours are displayed with 24 hour format. The values set in these two fields take effect immediately Enabled>Customer Logo is displayed, and Summary Screen is disabled Disabled>Customer Logo is not displayed, and Summary Screen is enabled Enabled>LCD brightness will automatically lower to save more power when AC is not present. Disabled>LCD brightness will NOT automatically lower to save more powerwhen AC is not present
Network Boot F12 Boot Menu Enabled>During user's quite boot, the OEM POST screen will have "Press Change Boot Device" Disabled>During user's quite boot, the OEM POST screen will not have "Press Change Boot Device" D2D Recovery Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
Chapter 2
31
Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
Insyde Software SCU
Main Advanced Security Boot
May 20, 2003
5:40:09
Exit
AM
-----------------------------FIR Ports-------------------------
Infrared Port (FIR)
-----FIR I/O settings--( ( ) Disabled ) COM1,3F8,IRQ4
-Mode Setting for IRDA( ( ( ) Normal (16550) ) IrDA (HPSIR) ) ASK IR
Parallel Port (LPT) £ Legacy USB Support
(£» COM2,2F8,IRQ3 ) ( ) COM3,3E8,IRQ4 ( ) COM4,2E8,IRQ3
(£» FAST IR )
DMA Setting For FIR ( ) DMA1 ( ) DMA2 (£» DMA3 ) OK Cancel
fo block select. for item select. r < Enter> for accept. for reject. activates accelerators. for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Description FIR I/O Settings Sets the base I/O address and IRQ for Infrared port. Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. NA
Option
Disabled, COM1, 3F8, IRQ4/
COM2, 2F8, IRQ3/ COM3, 3E8, IRQ4/ COM4, 2E8, IRQ3 DMA1, DMA2, DMA3,
DMA Setting for Fast IR
Mode Setting
Normal (16550), IrDA (HPSIR), ASK IR, FAST IR
32
Chapter 2
LPT Port
Configure the system's parallel port using options: Disabled and Enabled.
Insyde Software SCU
Main Advanced
\
May 20, 2003
Security -----Port Address------Boot
5:40:09
Exit
AM
----------------Parallel Port (LPT) --------------------------------Port Definition----( ) Standard AT (Centronics)
Infrared Port (FIR)
(
) None
(£» LPT1, 378, IRQ7 )
(£» Bidirectional (PS-2) ) ( ( ) Enhanced Parallel (EPP) ) Extended Capabilities (ECP)
Parallel Port (LPT)
( (
) LPT2, 278, IRQ5 ) LPT3, 3BC, IRQ7
£ Legacy USB Support
-DMA Setting For ECP Mode(£» DMA1 ) ( ) DMA3 EPP Type: EPP 1.7
OK
Cancel
fo block select. for item select. r < Enter> for accept. for reject. activates accelerators. for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Description Port Definition Sets the mode for the parallel port. Standard AT: Normal mode (AT compatible) Bi-directional: Bi-directional mod (PS/2 compatible) Enhanced Parallel (EPP): EPP mode Extended Capabilities (ECP): ECP mode (requires DMA channel) Port Address Sets the base I/O address for the parallel port. When Mode is selected as EPP mode, "3BC" will not be available. If ECP mode has been selected, then DMA default is DMA1.
Option Standard AT (Centronics), Bidirectional (PS-2), Enhanced Parallel (EPP),
Extended Capabilities
None/ LPT1, 378, IRQ7/ LPT2, 278, IRQ5/ LPT3, 3BC, IRQ7 DMA1, DAM3
Mode Setting
Chapter 2
33
Legacy USB Support
Disabled: Disable support for Legacy Universal Serial Bus. Enabled: Enable support for Legacy Universal Serial Bus.
Insyde Software SCU Main Advanced Infrared Port (FIR) Parallel Port (LPT) £ Legacy USB support
Security
Boot
May 20, 2003 5:40:09 AM Exit
Legacy USB keyboard, Floppy Drive, USB Mouse Support for Enable or Disable
34
Chapter 2
§
§
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
fi
§
§
fi
§
Insyde Software SCU Main Advanced Security Set Supervisor Password Set User Password _ Password on Boot
May 20, 2003 Boot
5:40:09 Exit
AM
§
§
§
§
§
------------Set Supervisor password---- ----------Enter old Supervisor password: Enter new Supervisor Password: Verify new Supervisor Password: OK Cancel .......... ......... .........
§
Enter new password. Password will NOT be displayed
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Set User Password
Description Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. characters
Option Length -- No more than 8 Characters -- 0-9, A-Z (not case sensitive)
Set Supervisor Password
Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access.
Password on Boot
Defines whether a password is required or not while the events defined in this group happened. The following suboptions are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Allows the user to specify whether or not a password is required to boot.
Check Uncheck
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
Chapter 2
35
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Insyde Software SCU Main Advanced
Security
May 20, 2003 5:40:09 Boot Exit Boot Device
--------------------------------------------------Boot Device--------------------------------------------------------1st Boot Device--( ( ) Hard Drive ) CD-ROM /DVD Drive ---2nd Boot Device--(£») Hard Drive ( ) CD-ROM /DVD Drive ( ( ) Floppy Drive ) Network Boot --3rd Boot Device---( ) Hard Drive (£») CD-ROM/DVD Drive ( ) Floppy Drive ( ) Network Boot
(£») Floppy Drive ( ) Network Boot
OK
Cancel
36
Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Insyde Software SCU Main Advanced
Security
Nov 26, 2003 5:40:09 Boot Exit Exit Saving Changes
--------------Exit Saving Changes------------------Exit Discarding Changes Press to save the current Load Setup Default Discard Changes
Setup parameters to CMOS RAM. The system will reboot!!!
fo block select. for item select. r < Enter> for accept. for reject. activates accelerators. for Enable or Disable.
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes
Description Allows the user to save changes to CMOS and reboot the system. Allows the user Discards changes made and exits System Setup. Loads default settings for all parameters (same as t). Allows the user to discard previous changes in CMOS Setup.
Chapter 2
37
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
! ! !
New versions of system programs New features or options Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Flash. 1. 2. 3. Prepare a bootable diskette. Copy the Flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
38
Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
! ! ! !
Wrist grounding strap and conductive mat for preventing electrostatic discharge Plastic flat head screw driver Plastic tweezers Philips screw driver
! Any plastic tool can take off the middle cover NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
39
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack. NOTE: TravelMate 290 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
40
Chapter 3
Removing the Battery Pack
1. 2. Slide the battery latch. Then remove the battery.
Chapter 3
41
Removing HDD Module, ODD and Memory Module
Removing the HDD Module
1. 2. Remove the one screw. Pull the entire HDD out fromm the sytem.
Removing the ODD Module
1. 2. Remove the one screw to release the ODD. Pull the entire ODD out from the system.
Removing the Memory
1. 2. 3. Remove the two screws that secure the DIMM cover. Remove the DIMM cover. Pop out the memory then remove it.
42
Chapter 3
Removing the Keyboard/LCD Module
Removing the Keyboard
1. 2. Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully. Then remove the middle cover from the main unit.
3. 4. 5.
Remove the two screws holding the keyboard. Turn the keyboard over as the picture shows. Disconnect the keyboard cable then remove the keyboard.
Removing the Power Switch Board, Thermal and MDC
1. 2. Remove the one screw to release the power switch board. Detach the power switch board from the system.
3. 4.
Remove the one screw to release the thermal door. Detach the thermal door out from the system.
Chapter 3
43
5. 6.
Remove the two screws to release the wireless door. Detach the wirless door.
7. 8.
Remove the two screws to release the MDC. Detach the MDC away from the system.
Removing the LCD module
1. 2. 3. Remove one screw as the picture shows. Then disconnect the LCD coaxial cable. Disconnect the antenna.
4. 5.
Remove the two screws located at rear side to release the panel. Remove the two screws located on the bottom.
44
Chapter 3
Disassembling the Main Unit
1. 2. Disconnect the wire cable from the mainboard . Be caution of the cable to release from the tab before you to conduct the panel disassemble.
3.
Detach the entire panel out from the system.
4. 5.
Remove the four screws to release the thermal. Detach the thermal board and disconnect the thermal cable from the mainboard.
6. 7.
With a flat screwdriver to release the CPU with anti-clockwise direction. Detach the CPU from the socket.
8. 9.
Push outward both side latches to release the wireless board and take it away. Take the MDC board out from the mainboard with plastic flat screwdrive tool.
10. Disconnect the MDC cable from the MDC board.
Chapter 3
45
1. 2. .
Remove the four screws to detach the panel cover from panel moudle. Detach the cover from the panel.
3. 4. 5.
Remove the two screws on both sides that fasten the LCD bracket. Disconnect the backlight cable and wireless cable from the invertor board. Detach the LCD panel.
6. 7.
Remove the four screws on each side to release the panel bracket. Disconnect the coaxial cable.
8. 9.
Remove one screw. Detach the invertor board from the position.
10. Remove the two screws to release the anntenna.
46
Chapter 3
11. Remove the 10 screws to release the lower case.
12. Remove the 3 screws located at the upper case.
13. Disconnect the touchpad FPC from the mainboard. 14. Disconnect the speaker cable.
15. Then detach the upper case assembly.
Chapter 3
47
16. Remove the two screws to release the touchpad support bracket . 17. Disconnect the touchpad FPC. 18. Push toward left direction and take the touchpad support bracket. 19. Detach the touchpad out from the upper case .
20. Remove the one screw to release the mainboard. 21. Disconnect the LED cable. 22. Detach the mainboard out from the chassis.
23. Detach the LED board. 24. Remove the four screws to release the PCMCIA slot from MB. 25. Detach the PCMCIA from the mainboard.
26. Remove the three screws to release the fan. 27. Detach the fan from the thermal module.
48
Chapter 3
28. Remove the two screws fastening the speakers. 29. Detach the speakers on each side.
Disassembling the HDD Module
1. 2. 3. Remove the two screws holding the HDD bracket on one side. Detach the HDD unit from the bracket. Detach the ESD plate from the HDD unit.
4. 5. 6.
Remove the 3 screws to release the ODD module Detach the ODD bracket. Detach the ODD cover.
Chapter 3
49
Chapter 4
Troubleshooting
System Check Procedures
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step. Boot from diagnostic program. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains: 1. 2. 3. Reconnect the external diskette drive module. Replace the external diskette drive module. Replace the main board.
External CD-ROM/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive. Boot from the diagnostics diskette and start the diagnostics program See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test. Follow the instructions in the message window.
2. 3. 4. 5.
If an error occurs, reconnect the connector on the main board. If the error still remains: 1. 2. 3. Reconnect the CD-ROM/DVD-ROM module. Replace the CD-ROM/DVD-ROM module. Replace the main board.
Chapter 4
50
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer:
! !
Embedded Numeric Keypad External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware "BurnIn Test V.3.0". You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.
51
Chapter 4
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure
Pin 1: 19V Pin 2: 0V, Ground
1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following:
! !
Replace the main board. If the problem is not corrected, see "Undetermined Problems" on page 60.
! If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect.
3. 4.
If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see "Check the Power Adapter" on page 52.
Chapter 4
52
Check the Battery Pack
To check the battery pack, do the following: From Software: 1. 2. 3. 4. Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging.
From Hardware: 1. 2. 3. 4. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). If the voltage is still less than 7.5 Vdc after recharging, replace the battery. If the voltage is within the normal range, run the diagnostic program.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Touch pad/PS2 Mode Driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly. If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged. Replace switch board. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Display Check
1. 2. Connect an external display to the computer's external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display. If the external display works fine, the internal LCD may be damaged. Then perform the following steps: Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step. Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step. Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem 53 Chapter 4
still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.
Sound Check
To determine if the computer's built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers. If the problem still occurs, then replace the main board.
2. 3. 4.
Chapter 4
54
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 60. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.
Beep Code short, short, short; short, short, long short, short, short; short, long, short short, short, short; short, long, long short, short, short; long, short, short short, short, short; long, short, long short, short, short; long, long short short, short, short; long, long, long short, short, long; short, short, short short, short, long; short, short, long N/A
Message "FAULTY DMA PAGE REGISTERS" "FAULTY REFRESH CIRCUIT" "ROM CHECKSUM INCORRECT" "CMOS RAM TEST FAILED" "DMA CONTROLLER FAULTY" "INTERRUPT CONTROLLER FAILED" N/A N/A N/A "KEYBOARD CONTROLLER FAILURE" "KEYBOARD FAILURE" "CMOS FAILURE - RUN SCU" "CMOS CHECKSUM INVALID - RUN SCU"
Description DMA page registers do not function properly. RAM refresh circuit does not function properly. BIOS ROM checksum failed. CMOS RAM test failed. DMA controller does not work properly. The interrupt controller does not work properly.
Keyboard controller failed to respond with the self-test command.
No video device found. No RAM installed.
Keyboard controller failed during system inquiry about connected devices. The keyboard fails to respond or no keyboard is connected. CMOS data error, probably due to battery power loss.
CMOS checksum error.
N/A N/A N/A N/A
"RAM ERROR AT LOCATION xxxxxx: WROTE: xxxx READ: xxxx"
The RAM failed during memory test at the indicated location.
55
Chapter 4
Beep Code N/A
Message
Description Parity error during memory test at unknown location.
"PARITY ERROR AT UNKNOWN LOCATION"
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
"PARITY ERROR AT LOCATION XXXXXX" "NO INTERRUPTS FROM TIMER 0" "UNEXPECTED AMOUNT OF MEMORY - RUN SCU"
Parity error during memory test at the indicated location. Timer 0 of the clock timer controller does not generate system interrupts correctly. The system memory size does not match with the CMOS record.
"CLOCK NOT TICKING CORRECTLY" The system clock does not working correctly. "TIME/DATA CORRUPT - RUN SCU" "MACHINE IS LOCKED - TURN KEY" "BOOT SECTOR 0 HAS CHANGED" Suspend-to-Disk partition MISSING!" "Hard Disk ERROR!" "Suspend-to-Disk partition signature NOT FOUND!" "Suspend-to-Disk partition size TOO SMALL!" "MEMORY SIZE HAS CHANGED -REBOOTING" The time/date information in CMOS is invalid. The keyboard operation is locked. The boot sector of the hard disk has been changed, probably because of a virus attack. No Suspend-to-Disk partition found. Access to the Suspend-to-Disk partition failed. No Suspend-to-Disk partition signature found. The capacity of the Suspend-to-Disk partition is not enough. The memory size has changed after previous Suspend-to-Disk operation.
Chapter 4
56
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute "Load Setup Defaults" on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Reconnect the LCD connector LCD cable LCD inverter LCD Main board LCD inverter LCD cable LCD Main board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board Main board Action in Sequence Reconnect the inverter board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See "Power System Check" on page 51. Battery pack Power adapter Hard drive & battery connection bo