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Service Guide
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Travel Mate 330
Service Guide
Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: DOC. NO.:
PRINTED IN TAIWAN
Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
II
Conventions
The following conventions are used in this manual: Screen messages Denotes actual messages that appear onscreen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
NOTE WARNING CAUTION IMPORTANT
III
Preface
Before using this information and the product it supports, please read the following general information! 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2 Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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V
Table of Contents
Chapter 1 System Introductions
12 12 13 13 18 19 19 21 21 22 23 24 38 38 41 41 Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard Ergonomics . . . . . . . . . . . . . . . . . . Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Configuration and Specification . . . . . . . Power Management . . . . . . . . . . . . . . . . . . . . . . . . Power Management Modes . . . . . . . . . . . . . . Advanced Power Management . . . . . . . . . . . Advanced Configuration and Power Interface
Chapter 2
System Utilities
43 44 46 47 48 49 50 52 54 55 55 56 57 57 58 58 59 60
BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . System Information. . . . . . . . . . . . . . . . . . . . . Basic System Settings . . . . . . . . . . . . . . . . . . Startup Configuration . . . . . . . . . . . . . . . . . . . .................................... Onboard Devices Configuration . . . . . . . . . . . System Security . . . . . . . . . . . . . . . . . . . . . . . Power Management . . . . . . . . . . . . . . . . . . . . Load Default Settings . . . . . . . . . . . . . . . . . . . AFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executing AFlash . . . . . . . . . . . . . . . . . . . . . . Quick Way to Execute AFlash . . . . . . . . . . . . System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . Set LCD Panel ID . . . . . . . . . . . . . . . . . . . . . . Set Thermal Sensor Threshold. . . . . . . . . . . . Modem Dialing Test . . . . . . . . . . . . . . . . . . . . System Diagnostic Diskette . . . . . . . . . . . . . . . . . . Running PQA Diagnostics Program. . . . . . . .
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Table of Contents
Table of Contents
Chapter 3 Removal and Replacement
General Information. . . . . . . . . . . . . . . . . . . . . . . . . 64 Before You Begin . . . . . . . . . . . . . . . . . . . . . . 64 Disassembly Procedure Flowchart . . . . . . . . . . . . . 65 Removing the Battery Pack . . . . . . . . . . . . . . . 67 Removing the Hard Disk Drive . . . . . . . . . . . . 68 Disassembling the Hard Disk Drive . . . . . . . . . 68 Disassembling the Middle Cover . . . . . . . . . . . 69 Removing the LCD Module . . . . . . . . . . . . . . . . . . . 71 Disassembling the LCD Module . . . . . . . . . . . 72 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . 75 Removing the Keyboard . . . . . . . . . . . . . . . . . 75 Removing the DIMM . . . . . . . . . . . . . . . . . . . . 75 Removing the MODEM Board . . . . . . . . . . . . . 77 Removing the RTC Battery . . . . . . . . . . . . . . . 78 Removing the Lower Case . . . . . . . . . . . . . . . . . . . 79 Removing the System Board . . . . . . . . . . . . . . 79 Removing the Touchpad . . . . . . . . . . . . . . . . . 81 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . 82 Removing the PCMCIA Slot . . . . . . . . . . . . . . 83
Chapter 4
Troubleshooting
System Check Procedures . . . . . . . . . . . . . . . . . . . 86 External Diskette Drive Check . . . . . . . . . . . . . 86 External CD-ROM Drive Check . . . . . . . . . . . . 86 Keyboard or Auxiliary Input Device Check . . . 87 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . 87 Power System Check . . . . . . . . . . . . . . . . . . . 88 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . 89 Error Symptom-to-FRU Index . . . . . . . . . . . . . . . . . 90 Intermittent Problems . . . . . . . . . . . . . . . . . . . 98 Undetermined Problems . . . . . . . . . . . . . . . . . 98
Chapter 5
Jumper and Connector Information
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . 102
Table of Contents
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Table of Contents
Chapter 6 FRU (Field Replaceable Unit) List Appendix A Model Number and Configurations Appendix B Test Compatible Components List Appendix C Online Support Information
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Table of Contents
Chapter 1
System Introductions
This computer was designed with the user in mind. Here are just a few of its many features: Performance
Intel Pentium® II Dixon 300/333/366 processor 64-bit main memory and L2 cache memory Large and vibrant Thin-Film-Transistor (TFT) SVGA Liquid Crystal Display (LCD) 64-bit PCI/AGP graphics acceleration with 2.5MB graphics memory High-capacity, Enhanced-IDE removable hard disk External EasyLinkTM Drive (floppy drive + CD-ROM or DVD-ROM drive "combo") Lithium-Ion battery pack Power management system with APM (Advanced Power Management) or ACPI (Advanced Configuration and Power Interface) support
Multimedia 16-bit high-fidelity PCI stereo audio with 3-D sound and wavetable synthesizer Built-in speaker EasyLinkTM Combo Drive (CD-ROM or DVD-ROM) Dual display capability DVD playback capability (with DVD-equipped EasyLinkTM DVD Combo Drive)
Connectivity High-speed fax/data PCI modem Fast infrared (FIR) wireless communication Universal Serial Bus (USB) port
Human-centric Design and Ergonomics Ultra-slim, sleek, smooth and stylish design Full-sized keyboard Wide and curved palm rest Ergonomically-centered touchpad pointing device with scroll function
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Expansion
CardBus PC Card (formerly PCMCIA) slot (one type II) with Zoomed Video (ZV) support Upgradeable memory and hard disk
Display The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-bit true-color at 800x600 Super Video Graphics Array (SVGA) resolution. Video Performance PCI local bus video with 64-bit graphics acceleration and 2.5MB high-speed Synchronous Graphics Random Access Memory (SGRAM) boost video performance. The video also includes 3D capabilities such as Goraud shading, and Z-buffering, as well as DVD playback support. Simultaneous Display The computer's large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer supports simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. You can also connect other output display devices such as LCD projection panels for largeaudience presentations. Power Management The power management system incorporates an "automatic LCD dim" feature that automatically decides the best settings for your display and at the same time conserves power. See "Power Management" on page 38 for more information on power management features. Dual Display The computer's video chip takes advantage of Windows 98's multi-display capability, allowing you to extend your desktop to an external display device, such as an external monitor or projector. With this feature enabled, you can move program windows to and from the computer LCD and external display device.
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System Introductions
Opening and Closing the Display To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters Standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover.
Note: If an external monitor is connected, the computer turns off the display (but does not enter standby mode) when you close the display cover. To close the display cover, fold it down gently until the display cover latch clicks into place. Warning:To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the computer when the display is closed.
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Basic Operation
Indicators
The computer has six easy-to-read status icons on the right of the display screen.
The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
# 1 2
Icon
Function Power Standby
Description Lights when the computer is on. Lights when the computer enters Standby mode. Lights when the floppy drive, hard disk or EasyLinkTM Combo Drive is active. Lights when the battery is being charged. Lights when Caps Lock is activated. Lights when Num Lock is activated.
3 4 5 6
Media Activity Battery Charge Caps Lock Num Lock
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System Introductions
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Special Keys
Lock Keys The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num Lock (Fn-F11)
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll Lock (Fn-F12)
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Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys .
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold Shift while using cursorcontrol keys. Hold Fn while typing letters on embedded keypad.
Num Lock Off
Hold Fn while using cursor-control keys. Type the letters in a normal manner.
Note: If an external keyboard or keypad is connected to the computer, the numlock feature automatically shifts from the internal keyboard to the external keyboard or keypad.
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System Introductions
Windows Keys The keyboard has two keys that perform Windows-specific functions.
Key Windows logo key
Description Start button. Combinations with this key perform shortcut functions. Below are a few examples:
+ Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All) + R (Displays the Run... dialog box)
Application key
Opens a context menu (same as a right-click).
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Hot Keys The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Fn-F1
Icon
Function Hot Key Help
Description Displays help on hot keys.
Fn-F2
Setup
Accesses the computer's configuration utility. Puts the computer in Standby mode. Press any key to resume. See "Standby Mode" on page 39.
Fn-F3
Standby
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System Introductions
Hot Key Fn-F4
Icon
Function Hibernation or Sleep
Description Puts the computer in Hibernation Mode (if Sleep Manager is installed, valid and enabled). Press the power switch to resume. Otherwise, the computer enters Standby mode. See "Hibernation Mode" on page 39. Note: If ACPI support is enabled, pressing this key puts the computer in Sleep mode. See "Sleep Mode (ACPI)" on page 40 for more about ACPI Sleep mode.
Fn-F5
Display Toggle
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off.
Fn-F6
Screen Blank
Fn-F7
Touchpad Toggle
Fn-F8
Speaker Toggle
Fn-left arrow Fn-right arrow Fn-up arrow Fn-down arrow
Brightness Down
Decreases the screen brightness. Increases the screen brightness.
Brightness Up
Volume Up
Increases the volume.
Volume Down
Decreases the volume.
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Keyboard Ergonomics
Located below the keyboard, the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type.
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System Introductions
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support. Note: When using an external mouse, you can press Fn-F7 to disable the internal touchpad. If you want to use an external PS/2 mouse, first enable the touchpad, connect the external PS/2 mouse, then disable the touchpad if necessary.
The touchpad also has scroll functions with the center button(s).
Touchpad Basics
The following items teach you how to use the touchpad:
Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.
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Use the center (2) buttons (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Function Execute
Left Button Click twice quickly
Right Button
Center Button
Tap Tap twice (at the same speed as double-clicking a mouse button) Tap once Tap twice (at the same speed as double-click a mouse button) then hold finger to the touchpad on the second tap and drag the cursor
Select Drag
Click once Click and hold, then use finger to drag the cursor on the touchpad Click once
Access context menu Scroll
Click (and hold) the up/down buttons
Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness.
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System Introductions
I/O Ports
Left Ports
# 1
Port EasyLinkTM Combo Drive connector
Connects to... EasyLinkTM Combo Drive.
EasyLinkTM Combo Drive The EasyLinkTM Combo Drive is a two-in-one floppy/CD-ROM or floppy / DVD-ROM "combo" drive that connects externally to the computer. The floppy drive reads and writes standard 3.5-inch diskettes. The CD-ROM or DVD-ROM drive provides the latest in multimedia in a mobile world. Note: When you connect the EasyLinkTM Combo Drive into the connector please insure the connection is correct and complete.
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Rear Ports
# 1 2 3
Icon
Port Modem jack Power jack PS/2 port Phone line
Connects to...
AC adapter and power outlet PS/2-compatible device (e.g., PS/2 keyboard/mouse/keypad) Infrared device (e.g., infrared printer, IR-aware computers) Universal Serial Bus device (e.g., USB mouse, USB camera) Parallel device (e.g., parallel printer) Serial device (e.g., serial mouse) Display device (e.g., external monitor, LCD projector) up to 1280x1024 resolution at 64K-colors
4 5 6 7 8
Infrared port USB jack Parallel port Serial port External display port
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System Introductions
Right Ports
# 1 2 3
Icon
Port PC Card slot Microphone-in jack Line-in jack
Connects to... One 16-bit PC Card or 32-bit CardBus PC Card (Zoomed Video supported) Mono condenser microphone Audio line-in device (e.g., audio CD player, stereo walkman) Audio line-out device (e.g., speakers, headphones)
4
Line-out jack
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Hardware Configuration and Specification
Memory Address Map
Memory Address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000C9FFF 000CA000-000CBFFF 000E0000-000FFFFF 00100000-top limited 04301000-04301FFF 04302000-04302FFF 0430000-04300FFFF FFFF0000-FFFFFFFF Size 640 KB 128 KB 40 KB 8 KB 128 KB -4 KB 4 KB 64 KB 64 KB Function Base memory Video memory Video BIOS I/O ROM System BIOS Extended (DIMM) memory PCMCIA controller (slot 1) PCMCIA controller (slot 2) USB controller System board extension for PnP BIOS
Interrupt Channel Assignment
Interrupt Channel NMI IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System errors System timer Keyboard Cascade R2 Card COM1 Audio or LPT1 (optional) Floppy LPT1 or Audio (optional) Real time clock Card bus / ACPI / Modem USB FIR PS2 pointing device Numeric data processor 1st EIDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function
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System Introductions
DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Function Audio or FIR(optional) ECP or Audio or FIR(optional) Floppy ECP or FIR(optional) Not Used Not used Not used Not used
I/O Address Map
I/O Address 000-00F 020-021 040-043 060, 064 061 040B 061 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 120-13F 180-18F 170-177 1F0-1F7 220-22F 240-24F 278-27F 2E8-2EF 2F8-2FF 378, 37A 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Audio Audio(optional) Parallel port 3 COM4 COM2 or FIR(optional) Parallel port 2 DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 8742 chip select System speaker out DMA controller-1 System speaker Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Numeric data processor Power management controller Function
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I/O Address Map
I/O Address 3BC-3BE 3B0-3BB 3C0-3DF 3F0h-3F7 3E8-3EF 3F0-3F7 3F8-3FF 480-48F, 4D6 4D0-4D1 CF8-CFF Standard Floppy Disk Controller COM3 or LT Win modem(optional) Floppy disk controller COM1 DMA controller-1 PCI configuration register paraller port 1 Video Controller Function
Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage Specification Intel Pentium II Dixon 300/333/366 MHz processor with 256KB L2 on-die Cache BGA package Pentium II 300/333 MHz with core voltage 1.60V Pentium II 366 with core voltage 1.70V Pentium II 300/333 with I/O voltage 1.60V Pentium II 366 with I/O voltage 1.70V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supports protocol Acer V 3.0 Flash ROM 256KB 32-pin PLCC ACPI 1.0a, APM 1.2, PCCard 95, SM BIOS 2.1, ECP/ IEEE 1284, IrDA, PCI 2.1, PnP 1.0a,PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW2(swtich 6) settings Specification
BIOS password control
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System Introductions
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations ALi M1621 0MB 2 sockets (2 banks) 32/64/128 MB 256MB (128MB x 2) Synchronous DRAM 66MHz 3.3V 144-pin DIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
DIMM Combinations
Slot 1 (Inside) 32MB 32MB 32MB 32MB 64MB 64MB 64MB 64MB 128MB 128MB 128MB 128MB 0 32MB 64MB 128MB 0 32MB 64MB 128MB 0 32MB 64MB 128MB Slot 2 (Outside) Total Memory 32MB 64MB 96MB 160MB 64MB 96MB 128MB 192MB 128MB 160MB 192MB 256MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. Note: The shipping specification for DIMM combination is 32 MB in slot 1.
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27
Video Memory
Item Fixed or upgradeable Video memory size Specification Fixed, built-in video controller 2.5MB
Video
Item Chip vendor Chip name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Trident CY9525DVD 3.3 Volts Yes AGP (Accelerated Graphics Port) bus 1024x768 (16 bits colors) 1600x1280 (256 colors) Specification
Video Resolutions Modes
Resolution CRT Only 640x480x256 640x480x64K 640x480x16M 800x600x256 800X600X64K 1024x768x256 85 85 85 85 85 60, 75 Refresh Rate LCD/CRT Simultaneous 60 60 60 60 60 60
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System Introductions
Parallel Port
Item Parallel port controller Number of parallel ports Location Connector type Parallel port function control Supports ECP Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) Specification NS PC97338VJG 1 Rear side 25-pin D-type connector, in female type. Enable/Diable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 378h, 278h IRQ5, IRQ7
Serial Port
Item Serial port controller Number of serial ports Supports 16550 UART Connector type Location Serial port function control Optional serial port (in BIOS Setup) Optional serial port IRQ (in BIOS Setup) Specification NS PC97338VJG 1 Yes 9-pin D-type connector, in male type Rear side Enable/disable by BIOS Setup 3F8h, 3E8h, 2E8h IRQ4, IRQ11
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IrDA FIR Port
IrDA FIR port controller Number of IrDA FIR ports Location IrDA FIR port function control Optional IrDA FIR port (in BIOS Setup) Optional IrDA FIR port IRQ (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup)
NS PC97338VJG 1 Rear side Enable/disable by BIOS Setup 2F8h, 3F8h, 3E8h, 2E8h IRQ3, IRQ4, IRQ10, IRQ11 DRQ3, DRQ1, DRQ0
Audio
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Specification ESS ES1946 Solo-1E Built-in Stereo 16-bit SB-Pro, Windows Sound System (WSS), MPU-401, OPL3, OPL3-SA3 Microsoft PC97/PC98/PC99, WHQL audio requirement Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Voice, Synthesizer, Line-in, Microphone, CD 8-/16-bit, mono/stereo 44.1 KHz No Yes / 1 piece DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11
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System Introductions
PCMCIA
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ6812 Type-II One type-II Right side Yes Yes (IRQ9) Specification
Modem
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Specification Ambit J07.107.C.00 14.4K 56K V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection operation RJ11 Rear side
Modem connector type Modem connector location
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Specification Mitsubishi M38867 JME K9811 85-/89-key Yes Yes
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Hard Disk Drive
Item Vendor & Model Name Drive Format Capacity (MB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders Physical read/write heads Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Data transfer rete (disk-buffer, Mbytes/s) Data transfer, rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5+-5% 5+-5% 512KB IDE(ATA-4) 8.6~14.75 16.6 (PIO mode 4) 33.3 (Ultra DMA mode 2) 512KB IDE(ATA-4) 8.6~14.7 13424 4 2 4200 10068 3 2 4200 6490 512 15 63 4860 512 15 63 Specification IBM DBCA 206480 IBM DBCA 204860
Diskette Drive
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors / track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads 2DD (720KB) 9 80 250 300 2 2HD (1.2MB, 3-mode) 15 80 500 360 2HD (1.44MB) 18 80 500 300 TEAC FD-05HG Specification
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System Introductions
Diskette Drive
Item Encoding method Power Requirement Input Voltage (V) +5V +-10% MFM Specification
CD-ROM
Item Vendor & Model Name Performance Specification Transfer rate (KB/sec) Access time (typ.) Rotation speed Buffer memory Interface Applicable disc format 1,545KB/sec ~ 3,600KB/sec. (FULL - CAV) 130 mS 5136 rpm (typ.) 128 KB ATAPI CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM-2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS Compatible, CD-R/W Drawer with soft eject and emergency eject hole Specification TEAC CD-224E-A25
Loading mechanism Power Requirement Input Voltage
5V
Battery Pack
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery call Package configuration Package voltage Specification Panasonic CGP345010 Li-ion 2800 mAH 3.6V/cell 6 3 in serial, 2 serials in parallel 10.8 V
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LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/ Lamp Ambit T62.123.C.00 7.3 (min.) 40 (min.) Iout(Min) Iout(Max) 0.7mA 5.4mA 565 (typ.) 1.0mA 6.0mA 1.3mA 606mA 22 (max.) 900 (max.) 65 (max.) Vadj=0V Vadj=3.2V Specification
Note: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. Note: There is an EEPROM in the inverter, which stores it's supported LCD type and ID code. If you replace a new inverter or replace the LCD with one of a different brand, use Inverter ID utility to update the ID information.
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System Introductions
LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Optical Specification Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 (typ.) 650 (typ.) 3.3 (typ.) 630(typ.) keyboard hotkey keyboard hotkey keyboard hotkey keyboard hotkey 12.1 TFT SVGA (800x600) 262,144 colors 12.1 TFT SVGA (800x600) 262,144 colors 12.1" Sharp LQ121S1DH01 Specifications Torisan TM121SV-02L04
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Power Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current 1.5A@90Vac 0.75A@180Vac 47 - 63 47 - 63 90 - 264 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). 1.5 A 47 - 63 47 - 63 90 - 264 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). Lite-On PA-1460-19AC Rev. 03. Specification Delta ADP-45GB Rev. E5
Efficiency
Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage Constant output +12V ~ +19V 2.75 ± 0.2 A +12V ~ +19V 2.75 ± 0.2 A +19.0V~20.5V 300mvp-pmax (20Mhz bandwidth) 0 A (min.) (max.) 2.4 A +19.0V~20.5V 300mvp-pmax (20Mhz bandwidth) 0 A (min.) (max.) 2.4 A
Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection 2 sec. (@115Vac) 4 ms min. (@115 Vac input, full load) 26 V Output can be shorted without damage 2 sec. (@115Vac) 4 ms min. (@115 Vac input, full load) 26 V Output can be shorted without damage
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System Introductions
Power Adapter
Item Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 3000 Vac (or 4242 Vdc), 10 mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 3000 Vac (or 4242 Vdc), 10 mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 15kV (at air discharge) 8kV (at contact discharge) Specification 15kV (at air discharge) 8kV (at contact discharge)
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Power Management
This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity time-out), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports APM (Advanced Power Management) or ACPI (Advanced Configuration and Power Interface) which allows for maximum power conservation and maximum performance at the same time. If your computer is set for APM, you can set time-out values for your computer's devices before power-saving methods are applied to these devices. If your computer is set for ACPI, Windows handles all power-saving chores for your computer. Note: Power management (APM or ACPI) greatly prolongs your battery life. See "Advanced Power Management" on page 41 and "Advanced Configuration and Power Interface" on page 41 for more information.
Power Management Modes
Display Standby Mode Screen activity is determined by the keyboard, the built-in touchpad, and an external PS/2 pointing device. If these devices are idle for the period specified by the Turn Off Display value, the display shuts off until you press a key or move the touchpad or external mouse. "Automatic Dim" Feature The computer has a unique "automatic dim" power-saving feature. When the computer is using AC power and you disconnect the AC adapter from the computer, it automatically dims the LCD backlight to save power. If you reconnect AC power to the computer, it automatically adjusts the LCD backlight to a brighter level. Hard Disk Standby Mode The hard disk enters standby mode when there are no disk read/write operations within the period of time specified by the Turn Off Hard Disk value. In this state, the power supplied to the hard disk is reduced to a minimum. The hard disk returns to normal once the computer accesses it.
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System Introductions
Standby Mode The computer consumes very low power in Standby mode. Data remains intact in the system memory until the battery is drained. There are six ways to enter Standby mode:
Pressing the Standby hot key Fn-F3 If the waiting time specified by the System Standby value or the operating system elapses without any system activity Closing the display cover When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present When the advanced power button function(s) in the Notebook Manager program is/are set to Standby mode Invoked by the operating system power-saving modes Note: If the computer beeps but does not enter Standby mode after pressing the Standby hot key, it means the operating system will not allow the computer to enter the power-saving mode.
The following signals indicate that the computer is in Standby mode:
The buzzer beeps The Standby indicator lights Warning: Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained. To leave Standby mode and return to normal mode:
Press any key Move the active pointing device (internal or external PS/2) Have the resume timer set and let it be matched Open the display cover Experience an incoming PC card modem event
Hibernation Mode In Hibernation mode, all power shuts off (the computer does not consume any power). The computer saves all system information onto the hard disk before it enters Hibernation mode. Once you turn on the power, the computer restores this information and resumes where you left off upon leaving Hibernation mode.
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There is one necessary conditions for the computer to enter Hibernation mode:
The Hibernation file created by Sleep Manager must be present and valid.
In this situation, there are five ways to enter Hibernation mode: Pressing the Hibernation hot key Fn-F4 If the waiting time specified by the System Hibernation value elapses without any system activity If a battery low condition occurs and the Sleep Upon Battery-low parameter in the BIOS Utility is enabled When the advanced power button function(s) in the Notebook Manager program is/are set to Hibernation mode Invoked by the operating system power-saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key, it means the operating system will not allow the computer to enter the power-saving mode. To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched. Warning: Do not change any devices (such as add memory or swap hard disks) when the computer is in Hibernation mode. Sleep Mode (ACPI) If ACPI is installed, all power management functions are handled by the Windows operating system. In this set-up, you do not need to set timeout values for devices before they enter a power saving mode. For more information on ACPI, see "Advanced Configuration and Power Interface" on page 41. Sleep mode may be one of three computer power saving modes: standby, hibernation or power off. Windows automatically determines which of these modes to enter in. To enter Sleep mode under ACPI:
Press the Sleep hot key Fn-F4. Idle times for devices and the computer determined by Windows 98 elapses
Exiting sleep mode depends on which power saving mode the computer is currently in.
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System Introductions
Advanced Power Management
This computer supports the APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its power-saving features and allow greater system availability without degrading performance. For more information about APM under Windows, refer to your Windows user's manual.
Advanced Configuration and Power Interface
Advanced Configuration and Power Interface (ACPI) is a power management specification jointly developed by Intel, Microsoft, and Toshiba. ACPI enables Windows 98 to control the amount of power given to each device attached to the computer. With ACPI, Windows 98 can turn off peripheral devices when they are not in use, thereby saving power.
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42
System Introductions
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when a problem arises. To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).
There are seven menu options: System Information, Basic System Settings, Startup Configuration, Onboard Devices Configuration, System Security, Power Management and Load Default Settings. To enter a menu, highlight the item using the ¦Ø keys; then press Enter. Within a menu, navigate through the BIOS Utility by following these instructions:
Press the cursor up/down keys -¦Ø to move between parameters. Press the cursor left/right keys Æ ¨ to change the value of a parameter.
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Press Esc while you are in any of the menu options to return to the main menu. Note: You can change the value of a parameter if it is enclosed in square brackets. Note: Navigation keys for a particular menu are shown on the bottom of the screen.
At the main menu, press Esc to exit the BIOS Utility. If you make any changes, the following dialog box displays:
If you would like to keep the changes you made, use the cursor left/right keys to select Yes; then press Enter. Choose No if you want to discard the changes you made.
System Information
The System Information sub-menu displays basic and important information about your computer.
The following table describes the information in this sub-menu. Note: "x" may refer to a series of numbers and/or characters or a
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System Utilities
combination of both.
Parameter CPU Type & Speed
Description Shows the type and speed in Megahertz (MHz) of the Central Processing Unit (CPU) Shows the floppy disk drive type Shows the size or capacity of the hard disk Shows the serial number of the hard disk Shows the AcerMedia Drive type, CD-ROM or DVD-ROM Shows the version number of the BIOS. Shows the version number of the VGA display BIOS. Shows the serial number of the computer. Shows the asset number of the computer. Shows the product name of the computer. Shows the manufacturer of the computer. Shows the universally unique identifier of your computer.
Format
Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID
Vx Rx (version and release numbers) Vx Rx (version and release numbers)
The items in this sub-menu are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
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Basic System Settings
The Basic System Settings sub-menu allows you to set the system date and time.
The following table describes the parameters in this sub-menu.
Parameter Date Time
Description Sets the system date. Sets the system time.
Format DDD MM DD, YYYY (day-ofthe-week month day, year) HH:MM:SS (hour:minute:second)
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System Utilities
Startup Configuration
The Startup Configuration sub-menu contains parameter values that define how your computer behaves on system startup.
The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.
Parameter Boot Display
Description Sets the display on boot-up. When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display. When set to Both, the computer outputs to both the computer LCD and an external display device if one is connected.
Options Auto or Both
USB Function Support Hotkey Beep ACPI OS Fast Post
Enables or disables the Universal Serial Bus (USB) port. Enables or disables a system beep when a hotkey or key combination is pressed. ACPI OS Fast Post allows your computer to boot up and resume from Standby/ Hibernation/Sleep mode faster. When enabled, allows the operating system (with ACPI) and BIOS to communicate information about Plug-and-Play resources and previous boot-ups.
Disabled or Enabled Enabled or Disabled Disabled or Enabled
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Parameter Quiet Boot PnP OS
Description Hides the POST messages and displays the TravelMate logo startup screen. With Simple Boot FLAG disabled, enables or disables Plug-and-Play operating system settings. Specifies the order in which the computer starts up from. See the section below.
Options Enabled or Disabled Enabled or Disabled 1st: Floppy Disk, 2nd: Hard Disk, 3rd: CD-ROM
Boot Drive Sequence
Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd) for bootable drives in your computer. For example, the default value (1st:Floppy Disk, 2nd:Hard Disk, and 3rd:CDROM) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues by booting up from the hard disk. If it cannot boot up from the hard disk, it continues to search for a bootable CD-ROM in the CDROM drive. To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, or 3rd); then use the cursor left/right keys to select the device for that priority level.
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System Utilities
Onboard Devices Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Devices Configuration sub-menu assigns resources to basic computer communication hardware.
The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.
Parameter Serial Port
Description Enables or disables the serial port. When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.
Options Enabled or Disabled 3F8h, 3E8h, 2F8h or 2E8h 4 or 11 Enabled or Disabled 2F8h, 3E8h, 3F8h, or 2E8h 3 or 10
IrDA Port
Enables or disables the infrared port. When enabled, you can set the base I/O address, interrupt request (IRQ) and direct memory access (DMA) channel of the infrared port.
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Parameter Parallel Port
Description Enables or disables the parallel port. When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port. If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to 1.
Options Enabled or Disabled 378h, 278h, or 3BCh 7 or 5 ECP, Standard, or Bi-directional
System Security
The System Security sub-menu allows you to safeguard your computer and data with passwords and other security measures.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Setup Password
Description When set, this password protects the computer and this BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password.
Options Disabled or Enabled
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System Utilities
Parameter Power-on Password
Description When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password. When Password Check on Boot and/or Password Check During Resume is enabled, you need to enter this password to continue operation.
Options Disabled or Enabled
Hard Disk Password
When set, this password protects the hard disk from unauthorized access. See the following section for instructions on how to set a password. When Floppy Drive Lockout is enabled, the floppy drive connection is stopped and disabled.
Disabled or Enabled
Disk Drive Control
Disabled or Enabled
Setting a Password Follow these steps:
Use the cursor up/down keys to highlight a Password parameter (Setup or Power-on) and press the Enter key. The password box appears: Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).
Important: Be very careful when typing your password because the characters do not appear on the screen.1
Press Enter. Retype the password to verify your first entry and press Enter.
After setting the password, the computer automatically sets the chosen password parameter to Present. Removing a Password Should you decide to remove a password, do the following:
Use the cursor up/down keys to highlight a Password parameter (Setup or Power-on). Use the cursor left or cursor right key to remove the password.
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Changing a Password To change a password, follow these steps:
Remove the current password. See "Removing a Password" on page 51. Set a new password. See "Setting a Password" on page 51.
Power Management
The Power Management screen contains parameters that are related to power-saving and power management.
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System Utilities
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Note: If your system has ACPI, all power management functions are taken care of by Windows.
Parameter Advanced Power Management Mode Turn Off Display
Description Enables or disables Advanced Power Management (APM) mode Sets the time-out value before the display enters power saving mode. Sets the time-out value before the hard disk enters power saving mode. Sets the time-out value before the computer enters Standby mode. Sets the time-out value before the computer enters Hibernation mode. When enabled and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. Enables or disables warning beeps during a battery-low condition Enables or disables the hibernation function during a battery-low condition When the computer is very low on battery power, the computer will enter hibernation mode if Sleep Manager is installed, active and the hibernation file is valid.
Options or Format Disabled, Enabled or time values Disabled or time values Disabled or time values Disabled or time values Disabled or time values Disabled or Enabled DD/MM/YYYY (day/ month/year) HH:MM:SS (hour:minute:second) Enabled or Disabled
Turn Off Hard Disk
System Standby
System Hibernation After Standby System Resume Timer Mode
Battery-low Warning Beep Sleep Upon Batterylow
Enabled or Disabled
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Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays.
If you would like to load default settings for all parameters, use the cursor left/right keys to select Yes; then press Enter. Choose No if otherwise.
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System Utilities
AFlash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs New features or options
Use the AFlash utility to update the system BIOS flash ROM. Note: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. The AFlash functions support all the operations required for system Flash ROM. The functions are divided into four steps as follows. 1. Load BIOS file to buffer reads a specified file from a diskette to memory for future program use or for check only. It supports the 64-KB, 128-KB, 192-KB, or 256-KB files. 2. Save BIOS to disk file reads BIOS from the current BIOS area and writes to the file specified by the user. 3. Edit OEM string reads specified file from a diskette to memory, edits OEM string and writes to a file. 4. Program flash memory programs Flash memory according to the data loaded in step 1. This function also shows the BIOS checksum and BIOS type to make sure that the operation is correct.
Executing AFlash
Follow these steps to execute AFlash: 1. Copy the MSG.DAT and AFLASH.EXE files from the system utilities diskette into the subdirectory of your choice. 2. From that subdirectory, type: Enter aflash 3. A help message appears. Press any key to continue. 4. The main menu appears. Use the ¦ or Ø key to highlight the options. Press Enter to select. 5. If you want to save a copy of the current BIOS into a file, select Save BIOS to Disk File. 6. Select Load BIOS File to load the BIOS file into memory. 7. Select Program Flash Memory to erase the current BIOS, and program Flash ROM. Note: Never turn off the system power while Flash BIOS is programming. This will destroy the BIOS. 8. Reboot the system.
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Quick Way to Execute AFlash
When you have already copied the AFlash files into your hard disk, you can simply type the following on the DOS prompt (subdirectory where the files are located) to quickly execute the program. aflash (file name) Enter
The program automatically performs the loading and programming functions, then reboots the system. If the program cannot find the BIOS file, it returns to the main menu and flashes the following message: Can't Read This File!!! Press any key to continue.....
In this case, follow the procedures for loading and programming the BIOS file using the main menu.
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System Utilities
System Utility Diskette
This utility diskette is for the Acer TravelMate 330 notebook machine. It provides the following functions: 1. Read/write LCD panel ID 2. Set thermal sensor threshold 3. Verify thermal sensor threshold (by testing fan function) 4. Modem Dialing test To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompt you to choose the testing item. Follow the instructions on screen to proceed. Important: If this diskette is not bootable, do the following actions before you use it: 1. Do system transfers. 2. Copy HIMEM.SYS to A:\. 3. Copy CHOICE.COM to A:\. 4. Copy EMM386.EXE to A:\.
Set LCD Panel ID
There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Follow the steps below to see the LCD Panel ID: 1. Follow the instruction on screen to read current or to set new LCD Panel ID code. Note: When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the program execution process. Note: Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a wrong ID into inverter, just reboot and re-execute the program and input the correct ID code. 2. Restart computer - the new LCD should work normally. Note: If LCD cannot display after change ID code, make sure you write the correct ID code, or try reconnecting the LCD FPC cable connectors.
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Set Thermal Sensor Threshold
The system is equipped with sensors to protect against system overheating. By setting System and processor thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters.
Modem Dialing Test
The system is equipped with a 56K Modem. By testing the modem dialing to ensure the modem function. Note: A phone line is required when executing the Modem Dialing Test, or this test fails.
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System Utilities
System Diagnostic Diskette
This diagnostic diskette is for the Acer TravelMate 330 notebook machine. It provides the following functions: 1. PQA System Diagnostics 2. Audio Resource and Speaker Out Test 3. Scroll Button Test 4. Infrared Ray Test Note: The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test. 5. USB Register and Connect/Disconnect Test Note: The USB setting in BIOS Setup must be set to enable and a USB device is required when executing USB Connection/ Disconnection Test, or this test fails. To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompts you to choose the testing item. Follow the instructions on screen to proceed. Important: If this diskette is not bootable, do the following actions before you use it: 1. Do system transfers. 2. Copy the following files to A:\ HIMEM.SYS EMM386.EXE MSCDEX.EXE CHOICE.COM RAMDRIVE.SYS Note: When executing a parallel or serial port test in System Test item, a loopback tool is needed. This loopback is Acer proprietary design. You may reach the [email protected] for ordering information.
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Running PQA Diagnostics Program.
PQA Vx_x xx-xx-xx
Diag
Result
SysInfo
Option
Exit
Press Æ ¨ to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
PQA Vx_x xx-xx-xx
Diag
ONE MULTI FULL QUICK
Result Diag
TEST TEST TEST TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the select test items in sequence. Full Test performs all test items detail for your system. Quick Test performs all test items quickly for your system. Note: PCMCIA Diagnostic Supports Manual test only. Do not select PCMCIA Diagnostic in Auto Test.
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System Utilities
The screen below appears if you select Multi Test.
PQA PQA Vx_x Vx_x xx-xx-xx xx-xx-xx
Diag Diag
ONE One MULTI Multi FULL QUICK
Result Result Diag Diag
TEST TEST TEST TEST TEST TEST
SysInfo SysInfo
Option Option
Exit Exit
TEST COUNT VALUE (1...9999) 1
Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA Vx_x xx-xx-xx
Result Diag Diag
MANUALTest Items TEST [ AUTO] System Board TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache
SysInfo
Option
Exit
SPACE: mark/unmark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open subitem's menu Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of each selected item. Press Esc to close the submenu. The right corner screen information gives you the available function keys and the specified test number.
Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s)
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Enter: Opens the available options Test Times: Indicates the number of tests to perform. Note: The F1 and F2 keys function only after you finish configuring the Test option.
Diagnostic Program Error Code and Messages
Error Code 16XXX 01XXX 02XXX 03XXX Message Backup battery error CPU or main board error Memory error Keyboard error FRU/Action in Sequence Backup battery Reload BIOS default setting. System board DIMM System board Reset Keyboard Keyboard System board 04XXX 05XXX 06XXX 07XXX 08XXX Video error Parallel Port error Serial port or main board error Diskette drive error Hard disk error System board System board System board Diskette drive System board Reload BIOS default setting Hard disk System board 09XXX CD-ROM error Reset CD-ROM cable CD-ROM drive System board 10XXX 11XXX Coprocessor error Pointing device error System board Reset Keyboard Keyboard System board 12XXX Cache test error System board
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System Utilities
Chapter 3
Removal and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Tweezers Flat-bladed screwdriver or plastic stick Note: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
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Removal and Replacement
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order
START
8 6 .9 A3 22 .9R 0 *1 sc re w M 2 .0*9 8 6.9 A32 2 .4 R 0 *2 sc re w M 2 .0 *4 8 6.9 A32 2 .4 R 0*2 sc re w M 2 .0*4
H D D M o d u le
E xte n d D IM M C o ve r
M id d le C o ve r
B a tte ry
8 6.9 A32 2 .4 R 0 *2 sc re w M 2 .0 *4
L C D C o a xia l C a b le
In ve rte r C a b le
8 6 .9 A3 53 .6R 0 *2 s cre w M 2.5 *6
K e yb o a rd
L C D M o d u le
8 6 .9 A3 23 .4R 0 *4 s cre w M 2.5 *4
Main Unit (se e n e xt p a g e )
LC D Bezel
8 6 .9 A3 23 .4R 0 *6 s cre w M 2.5 *4
LC D and In ve rte r b o a rd
L C D C o a xia l C a b le
In ve rte r/L E D B o a rd
In ve rte r/L E D C a b le
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.
M ain Unit
86.9A323.6R0*11 sc rew M 2.0*9 86.9A522.6R0*2 sc rew M 2.0*6
86.9A322.4R0*1 s crew M 2.0*4
86.9A322.4R0*3 sc rew M 2.0*4
M odem Heat P la te
L o w e r C a se
86.9A323.6R0*2 sc rew M 2.5*6 86.9A322.4R0*1 sc rew M 2.0*4
D IM M C o ve r
R T C B a tte ry
M o d e m B o a rd
D IM M M o d u le
86.9A323.6R0*1 sc rew M 2.5*6
M a in b o a rd
H D D Bo a rd
M odem C o n n e cto r
U p p e r C a se
86.9A322.4R0*2 sc rew M 2*4
P C M C IA Slo t
T o u ch p a d B ra ck e t T o u ch p a d C a b le T o u ch p a d B o a rd
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Removal and Replacement
Removing the Battery Pack
1. Push the battery release button inward. 2. Slide the battery pack out from the main unit.
3. To replace the battery pack into the main unit, be sure that the triangular point in the battery pack matches with the point in the lower case.
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Removing the Hard Disk Drive
1. Remove the screw of the hard disk module. 2. Slide the hard disk module out from its bay.
Disassembling the Hard Disk Drive
1. Gently, detach the connector from the hard disk module.
2. Remove the two screws on both sides of the hard disk module. 3. Remove the hard disk plate from the hard disk module.
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Removal and Replacement
4. Slide the hard disk out from the hard disk drive bezel. 5. This completes the disassembly procedure of the hard disk drive.
Disassembling the Middle Cover
1. To remove the middle cover, first remove the two screws at the back of the main unit. 2. Use a flatbladed screwdriver to lift up the middle cover from the lower case.
3. Disconnect the speaker cable from the system board. 4. Lift the middle cover away.
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5. Remove the screw of the speaker from the middle cover. 6. Remove the speaker plate with speaker from the middle cover.
7. Separate the speaker plate from the speaker.
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Removal and Replacement
Removing the LCD Module
1. Disconnect the inverter/LED board cable from the system board. 2. Remove the two screws from the LCD coaxial cable.
3. Remove the LCD coaxial cable. 4. Remove the two screws on the base of the unit.
5. Gently, detach the LCD module from the main unit.
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Disassembling the LCD Module
1. Remove the four cushions from the corners of the LCD bezel. 2. Remove the four screws from the LCD bezel.
3. Snap off the LCD bezel. 4. Remove the two screws from the hinges, then remove the hinges from the LCD bezel.
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Removal and Replacement
5. Detach the hinge caps from the hinge.
6. Remove the five screws from the LCD and the inverter/LED board. 7. Remove the LCD and inverter/LED board from the LCD panel.
8. Disconnect the LCD power cable from the inverter/LED board. 9. Disconnect the inverter/LED cable from the inverter/LED board.
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10. Disconnect the LCD coaxial cable from the LCD. 11. This completes the disassembly procedure of the LCD module.
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Removal and Replacement
Disassembling the Main Unit
Removing the Keyboard
1. Lift the keyboard up, turn it over to expose the keyboard connector. 2. Disconnect the keyboard connector carefully.
Removing the DIMM
1. Remove the two screws of the DIMM cover. 2. Remove the DIMM cover from the main unit.
3. Use a flatbladed screw driver to push out the latches on both sides of the DIMM socket.
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4. Gently, remove the DIMM module.
5. To add extended memory to the main unit, first remove the two screws from the DIMM cover. 6. Lift the DIMM cover out.
7. Insert the DIMM module into the socket.
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Removal and Replacement
Removing the MODEM Board
1. Remove the screw from the modem heat plate. 2. Remove the modem heat plate from the main unit.
3. Use two flat bladed screwdrivers to push out the latches on both sides of the modem socket. 4. Gently, remove the modem module.
5. Disconnect the modem connector cable from the modem board.
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Removing the RTC Battery
1. Use a flat bladed screw driver to remove the RTC battery from its socket.
Note: To replace the RTC battery, press the RTC battery into the socket.
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Removal and Replacement
Removing the Lower Case
1. To remove the lower case, remove the thirteen screws as shown here.
2. Remove the lower case from the main unit.
Removing the System Board
1. Disconnect the touchpad cable from the system board. 2. Gently, remove the touchpad cable.
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3. Remove the four screws of the system board. 4. Remove the system board from the uppercase.
5. Remove the modem connector from the upper case.
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Removal and Replacement
Removing the Touchpad
1. Remove the two screws from the touchpad bracket.
2. Remove the touchpad bracket from the uppercase. 3. Disconnect the touchpad cable from the touchpad board.
4. Remove the touchpad cable from the uppercase. 5. Remove the touchpad board from the uppercase.
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6. Disconnect the hard drive/battery connection board from the system board.
Removing the Fan
1. Disconnect the fan cable from the system board. 2. Remove the two screws, then remove the fan from the system board.
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Removal and Replacement
Removing the PCMCIA Slot
1. Remove the screw of the PCMCIA slot. 2. Remove the PCMCIA slot from the system board.
3. This completes the disassembly procedure of the main unit.
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Removal and Replacement
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as mu