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Service Guide
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TravelMate 340
Service Guide
Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: 49.40F02.001 DOC. NO.: SG322-9910A
PRINTED IN TAIWAN
Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
II
Conventions
The following conventions are used in this manual: Screen messages NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
III
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
IV
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Hardware Configuration and Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 2
System Utilities
25
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Onboard Devices Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Executing Flash Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Panel ID Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Thermal and Fan Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Main Board Data Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Chapter 3
Machine Disassembly and Replacement
39
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . .44 Removing the External DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Disassembling the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the Modem Combo Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removing the RTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
V
Table of Contents
Chapter 4 Troubleshooting 53
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .54 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . .60 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . .64
Chapter 5
Jumper and Connector Information
65
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Chapter 6 Appendix A Appendix B
FRU (Field Replaceable Unit) List Model Number and Configurations Test Compatible Components
67 77 79
Windows 95 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Windows 98 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Windows NT 4.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Appendix C Index
Online Support Information
85 87
VI
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
6 6 6 6 6 6 6 6
Multimedia
Intel Pentium® III 450/500 processor with integrated L2 cache memory 64-bit main memory Large and vibrant Thin-Film-Transistor (TFT) SVGA Liquid Crystal Display (LCD) 64-bit graphics acceleration with 2.5MB graphics memory and Accelerated Graphics Port (AGP) High-capacity, Enhanced-IDE removable hard disk External EasyLinkTM Combo Drive (floppy drive + CD-ROM or DVD-ROM drive "combo") Lithium-Ion battery pack Power management system with ACPI (Advanced Configuration and Power Interface) or APM (Advanced Power Management) support
6 6 6 6 6 6
Connectivity
16-bit high-fidelity PCI stereo audio with 3D sound and wavetable synthesizer Built-in speaker EasyLinkTM Combo Drive (CD-ROM or DVD-ROM) Dual view capability DVD playback capability (with DVD-equipped EasyLinkTM DVD Combo Drive option) USB video capture kit
6 6 6 6 6 6 6 6 6
Expansion
High-speed fax/data PCI modem Built-in network feature for Ethernet 10/1000 LAN --- optional Fast infrared (FIR) wireless communication Universal Serial Bus (USB) port
Human-centric Design and Ergonomics
Ultra-slim, sleek, smooth and stylish design Full-sized keyboard Wide and curved palm rest Ergonomically-centered touchpad pointing device with scroll function Stylish cover accessory
6 6
CardBus PC Card (formerly PCMCIA) slot (one type II/I) with Zoomed Video (ZV) support Upgradeable memory and hard disk
Chapter 1
1
Display
The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-bit true-color at 800x600 Super Video Graphics Array (SVGA) resolution.
Video Performance
PCI local bus video with 64-bit graphics acceleration and 2.5MB high-speed Synchronous Graphics Random Access Memory (SGRAM) boost video performance. The video also includes 3D capabilities such as Goraud shading, and Z-buffering, as well as DVD playback support.
Simultaneous Display
The computer's large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer supports simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. You can also connect other output display devices such as LCD projection panels for large-audience presentations.
Power Management
The power management system incorporates an "automatic LCD dim" feature that automatically decides the best settings for your display and at the same time conserves power. See "" on page 24 for more information on power management features.
Dualview
The computer's video chip takes advantage of Windows 98 multi-display capability, allowing you to extend your desktop to an external display device, such as an external monitor or projector. With this feature enabled, you can move program windows to and from the computer LCD and external display device.
Opening and Closing the Display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters Standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE: If an external monitor is connected, the computer turns off the display (but does not enter standby mode) when you close the display cover. To close the display cover, fold it down gently until the display cover latch clicks into place. WARNING:To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the computer when the display is closed.
2
Chapter 1
System Block Diagram
DCBATOUT
DC-DC
OUTPUT 1.6V
CORE -1.6 V
Pentium III
PC COMPATIBILITY SIGNALS
CRT
CPU_ VCCT +1.5V
CPU
COPPERMINE
450/500 MHz
LEVEL SHIFT
3.3 V
LCD
VGA
ZV
AGP 2X
LOW POWER GTL+ INTERFACE
MAX1617
THERMAL SENSOR
AGP 2X
INVERTER
ZV AUDIO
M1621
LVTTL
SDRAM
DUAL SOCKETS
USB PORT
PCI BUS
CD-IN
PRIMARY IDE
SINGLE CARD SLOT
POWER
CARD BUS
INTERNAL SPEAKERS EXTERNAL HEADPHONE
LINE-IN
AUDIO MIC-IN
ESS-SOLO1E POWER AMPLIFIER
LAN MODEM SOCKET
HDD
M1533
ZV-AUDIO
POWER SWITCH
COMMAND
RJ45/ RJ11
GPI/ GPO/ GPIO EXTERNAL SMI
ISA BUS
DEBUG PORT
INT. K/B
KBC
TOUCH PAD
RTC
BIOS
INT. K/B
SUPER I/O
PRINTER
CD-ROM EXTERNAL FDD
EXT. K/B FAN CONTROL
PS2
BAY MODULE
MAX3243 SERIAL PORT COM1
FAN
Chapter 1
3
Board Layout
14 13
12
11
10 9
8
7
6 4 3 2 1
15 16 17
26
5
28 27 18
29
19
20
21
22
23
24
25
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Microphone-in Port Line-in port Line-out port Power Switch LCD Cover Switch Connector AC Adapter Connector USB Port LAN/Modem Connector FIR Port PS/2 Port Parallel Port Serial Port Speaker Video Port FAN Connector
16 17 18 19 20 21 22 23 24 25 26 27 28 29
LCD Connector DIMM Socket 1 External FDD, CD/DVD-ROM Module Connector CPU North Bridge ALI M1621 HDD Board Connector Touchpad Connector Internal Keyboard Connector PCMCIA Socket Jumper Setting LED/Inverter Board Connector VGA Controller Cyber 9525 DVD Mini PCI Card Connector RTC Battery
4
Chapter 1
3
2
1
4 5 6 7
1 2 3 4
DIMM Socket 2 Super I/O Controller NS PC97338 PCI Audio Controller ESS ES1946 PCI CardBus Controller OZ6812
5 6 7
BIOS Flash ROM South Bridge ALI M1533 Keyboard Controller M38867
Chapter 1
5
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Left Panel
# 1
Port EasyLinkTM Combo Drive connector
Connects to... EasyLinkTM Combo Drive.
Rear Panel
# 1
Icon
Port Power jack
Connects to... AC adapter and power outlet
2
USB jack
Universal Serial Bus device (e.g., USB mouse, USB camera)
6
Chapter 1
# 3
Icon
Port Modem jack Phone line
Connects to...
4
Network jack
Ethernet 10/100-based network
5
Infrared port
Infrared device (e.g., infrared printer, IR-aware computers) PS/2-compatible device (e.g., PS/2 keyboard/mouse/ keypad)
6
PS/2 port
7
Parallel port
Parallel device (e.g., parallel printer)
8
Serial port
Serial device (e.g., serial mouse)
9
External display port
Display device (e.g., external monitor, LCD projector) up to 1280x1024 resolution at 64K-colors
Universal Serial Bus
The Universal Serial Bus (USB) port is a high-speed serial bus which allows you to connect and daisy-chain USB peripherals without taking up precious system resources.
Fax/data modem
Some models have a built-in V.90 56Kbps PCI fax/data modem. WARNING:This modem port is not compatible with digital phone lines. Plugging this modem into a digital phone line will damage the modem. To use the fax/data modem port, connect a phone cable from the modem port to a telephone jack.
Start your communications software program. See your communications manual for instructions.
Built-in network feature (optional)
Available on selected models, the built-in network feature allows you to connect your computer to an Ethernetbased (10BaseT and 100BaseT) network.
Chapter 1
7
To use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network. Then configure network settings for your computer. NOTE: Contact your network or system administrator for information on how to configure your computer to work in your network environment.
Fast infrared
The computer's fast infrared (FIR) port allows you to do wireless data transfer with other IR-aware computers and peripherals such as infrared printers. The infrared port can transfer data at speeds of up to four megabits per second (Mbps) at a distance of up to one meter. To use FIR, position two IR-aware devices such that their IR ports are no more than one meter apart and offset no more than 15 degrees.
When the two computers are in position, simply begin the data transfer as you normally would. See your file transfer software for details.
Right Panel
# 1 2
Icon
Port PC Card slot Microphone-in jack
Connects to... One 16-bit PC Card or 32-bit CardBus PC Card (Zoomed Video supported) Mono condenser microphone
8
Chapter 1
# 3
Icon
Port Line-in jack
Connects to... Audio line-in device (e.g., audio CD player, stereo walkman) Audio line-out device (e.g., speakers, headphones)
4
Line-out jack
PC Card slot
There is a type II/I CardBus PC Card slot found on the right panel of the computer. This slot accepts a creditcard-sized card that enhances the usability and expandability of the computer. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs. Popular type II cards include flash memory, SRAM, fax/data modem, LAN and SCSI cards. CardBus improves on the 16-bit PC card technology by expanding the bandwidth to 32 bits. ZV (Zoomed Video) support allows your computer to support hardware MPEG in the form of a ZV PC card. NOTE: Refer to your card's manual for details on how to install and use the card and its functions.
Inserting a PC Card
NOTE: A slot protector card is installed in the PC Card slot. Remove it before you insert your PC Card. Insert the card into the desired slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details.
Ejecting a PC Card
Before ejecting a PC Card: 1. 2. Exit the application using the card. Left-click on the PC Card icon on the taskbar and stop the card operation.
Chapter 1
9
3.
Press the slot eject button (1) to pop out the eject button (2); then press it again to eject the card (3).
10
Chapter 1
Indicators
The computer has six easy-to-read status icons on the right of the display screen.
The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
# 1 2 Icon Power Sleep Function Description Lights when the computer is on. Lights when the computer enters Sleep mode.
3 4 5 6
Media Activity Battery Charge Caps Lock Num Lock
Lights when the floppy drive, hard disk or EasyLinkTM Combo Drive is active. Lights when the battery is being charged. Lights when Caps Lock is activated. Lights when Num Lock is activated.
Chapter 1
11
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Hot Keys
The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Fn-F1
Icon
Function Hot Key Help
Description Displays help on hot keys.
Fn-F2
Setup
Accesses the computer's configuration utility.
Fn-F3
Power Management Scheme Toggle Sleep (ACPI) or Standby (APM) Display Toggle
Switches the power management scheme used by the computer (function available if supported by operating system). Puts the computer in Sleep mode or Standby mode.
Fn-F4
Fn-F5
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.
Fn-F6
Screen Blank
Fn-F7
Touchpad Toggle
Fn-F8
Speaker Toggle
Turns the speakers on and off.
Fn-
Brightness Down
Decreases the screen brightness.
Fn-
Brightness Up
Increases the screen brightness.
Fn-
Volume Up
Increases the volume.
12
Chapter 1
Hot Key Fn-
Icon
Function Volume Down
Description Decreases the volume.
Alt Gr-Euro
Euro
Types the euro symbol.
The euro symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type: 1. 2. 3. 4. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that the keyboard layout used for "English (United States)" is set to United States-International.
If not, select and click on Properties; then select United States-International and click on OK. 5. Click on OK.
To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/ typography/faq/faq12.htm for more information.
Chapter 1
13
Hardware Configuration and Specification
System Board Major Chips
Item System core logic Super I/O controller Audio controller Hard disk drive controller Keyboard controller RTC ALI M1621/M1533 NS PC97338VJG KB 9525 M5229 M38867 BQ3285LD Controller
Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage Specification Intel Pentium III 450/500 MHz processor with 256KB L2 on-die Cache BGA package 1.60V 1.50V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer V 3.0 Flash ROM 256KB 32-pin PLCC ACPI 1.0a, APM 1.2, PC Card 95, SM BIOS 2.1, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW3 (switch 6) settings Specification
BIOS password control
Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Build in ALI 1621 256 KB Always enabled Always enabled Fixed in write-back Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type ALI M1621 0MB 2 sockets (2 banks) 32/64/128 MB 256MB (128MB x 2) Synchronous DRAM Specification
14
Chapter 1
System Memory
Item Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations 100MHz 3.3V 144-pin DIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
Memory Combinations
Slot 1 32MB 0 64MB 0 32MB 64MB 32MB 128MB 0 64MB 128MB 32MB 128MB 64MB 128MB 0 32MB 0 64MB 32MB 32MB 64MB 0 128MB 64MB 32MB 128MB 64MB 128MB 128MB Slot 2 32MB 32MB 64MB 64MB 64MB 96MB 96MB 128MB 128MB 128MB 160MB 160MB 192MB 192MB 256MB Total Memory
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. NOTE: The shipping specification for DIMM combination is 64MB in slot 1.
LAN/Modem Combo Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Supports LAN protocol Modem/LAN connector type Modem/LAN connector location Ambit T60.082.C.00 14.4K 56K V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection operation 10/100 Mbps RJ11/RJ45 Rear side Specification
Modem Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Ambit J07.M039.00 14.4K 56K Specification
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15
Modem Interface
Item Supports modem protocol Modem connector type Modem connector location Specification V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection operation RJ11 Rear side
Hard Disk Drive Interface
Item Vendor & Model Name Drive Format Capacity (MB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders Physical read/write heads Disks Spindle speed (RPM) 12416 2 1 4200 16383 3 2 4200 6000 512 15 63 9000 512 16 63 IBM DARA-206000 Specification IBM DARA-209000
Performance Specifications Buffer size Interface Data transfer rate (diskbuffer, Mbytes/s) Data transfer, rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5+-5% 5+-5% 418 IDE(ATA-4) 10.69~20.2 16.6 (PIO mode 4) 66.6 (Ultra DMA mode 4) 418 IDE(ATA-4) 10.69~20.2
CD-ROM/Floppy Diskette Combo Drive Interface
Item Vendor & model name CD-ROM Performance Specification Transfer rate (KB/sec) Access time (typ.) Rotation speed Buffer memory Interface Applicable disc format 1,545KB/sec ~ 3,600KB/sec. (FULL - CAV) 130 ms 5136 rpm (typ.) 128 KB ATAPI CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM-2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS Compatible, CD-R/W Drawer with soft eject and emergency eject hole TEAC CF240500 Specification
Loading mechanism Power Requirement Input Voltage Diskette Drive
5V
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Chapter 1
CD-ROM/Floppy Diskette Combo Drive Interface
Item Floppy Disk Specifications Media recognition Sectors / track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5V +-10% 2DD (720KB) 9 80 250 300 2 MFM 2HD (1.2MB, 3-mode) 15 80 500 360 2HD (1.44MB) 18 80 500 300 Specification
DVD-ROM/Floppy Diskette Combo Drive Interface
Item Vendor & model name DVD-ROM Performance Specification Transfer rate (KB/sec) Access time (typ.) Rotation speed Buffer memory Interface Applicable disc format With CD Diskette 1,290KB/sec ~ 3,000KB/sec. (FULL - CAV) 130 ms 4280 rpm (typ.) 512 KB ATAPI DVD-ROM, DVD-Video, CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE2 (FORM-1, FORM-2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS Compatible, CD-R/W Drawer with soft eject and emergency eject hole 170 ms 1148~2776 rpm (typ.) 512 KB With DVD Diskette 2,769 KB/sec. (FULL - CAV) TEAC DF220500 Specification
Loading mechanism Power Requirement Input Voltage Diskette Drive Floppy Disk Specifications Media recognition Sectors / track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V)
5V
2DD (720KB) 9 80 250 300 2 MFM
2HD (1.2MB, 3-mode) 15 80 500 360
2HD (1.44MB) 18 80 500 300
+5V +-10%
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo ESS ES1946 Solo-1E Built-in Stereo Specification
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Audio Interface
Item Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ 16-bit SB-Pro, Windows Sound System (WSS), MPU-401, OPL3, OPL3-SA3 Microsoft PC97/PC98/PC99, WHQL audio requirement Voice, Synthesizer, Line-in, Microphone, CD 8/16-bit, mono/stereo 44.1 KHz No Yes / 1 piece DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification
Video Interface
Item Chip vendor Chip name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Trident Cyber 9525 DVD 3.3 Volts Yes AGP 1X or 2X (Accelerated Graphics Port) bus 1024x768 (16 bit colors) 1600x1280 (256 colors) Specification
Video Memory
Item Fixed or upgradeable Video memory size Specification Fixed, built-in video controller 2.5MB
Video Resolutions Mode
Resolution CRT Only 640x480x256 640x480x64K 640x480x16M 800x600x256 800X600X64K 1024x768x256 85 85 85 85 85 60, 75 Refresh Rate LCD/CRT Simultaneous 60 60 60 60 60 60
Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control NS PC97338VJG 1 Rear side 25-pin D-type connector, in female type Enable/Disable by BIOS Setup Specification
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Parallel Port
Item Supports ECP/EPP Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 378h, 278h IRQ5, IRQ7 Specification
Serial Port
Item Serial port controller Number of serial port Supports 16550 UART Connector type Location Serial port function control Optional serial port (in BIOS Setup) Optional serial port IRQ (in BIOS Setup) NS PC97338VJG 1 Yes 9-pin D-type connector, in male type Rear side Enable/Disable by BIOS Setup 3F8h, 3E8h, 2E8h IRQ4, IRQ11 Specification
USB Port
Item OHCI Number of USB port Location Serial port function control USB 1.0 1 Rear side Enable/Disable by BIOS Setup Specification
IrDA Port
Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control Optional IrDA FIR port (in BIOS Setup) Optional IrDA FIR port IRQ (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup) NS PC97338VJG 1 Rear side Enable/disable by BIOS Setup 2F8h, 3F8h, 3E8h, 2E8h IRQ3, IRQ4, IRQ10, IRQ11 DRQ3, DRQ1, DRQ0 Specification
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ6812 Type-II/I One type-II/I Right side Yes Yes (IRQ9) Specification
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Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Mitsubishi M38867 JME K9811 85/89-key Yes Yes Specification
Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Panasonic CGP-E/618AE Li-ion 2800 mAH 3.6V/cell 6 3 cells in series, 2 series in parallel 10.8 V Specification
DC-AC LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/ Lamp Ambit T62.123.C.01 Sumida IV12149 7.3 (min.) 40 (min.) Iout(Min) Iout(Max) 0.7mA 5.4mA 565 (typ.) 1.0mA 6.0mA 1.3mA 6.6mA 21 (max.) 900 (max.) 65 (max.) Vadj=0V Vadj=3.2V Specification
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information.
LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution 12.1 TFT SVGA (800x600) Torisan TM121SV-02L04 Specification
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LCD
Item Supports colors Optical Specification Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 (typ.) 630(typ.) keyboard hotkey keyboard hotkey 262,144 colors Specification
AC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 1500 Vac (or 2121 Vdc), 10 mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 2 sec. (@115Vac) 4 ms min. (@115 Vac input, full load) 24 V Output can be shorted without damage 15kV (at air discharge) 8kV (at contact discharge) +12V ~ +19V 2.75 ± 0.2 A +19.0V~20.0V 300mvp-pmax (20MHz bandwidth) 0 A (min.) 2.4 A (max.) 1.5 A 0.9 A 47 - 63 47 - 63 90 - 270 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). @ 90Vac @ 180Vac Delta ADT-60XB D 3P Specification
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Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time.
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Phenomenon The buzzer beeps The Sleep indicator lights up
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All power shuts off
The display shuts off
Hard disk drive is in standby mode. (spindle turned-off)
Environmental Requirements
Item Temperature Operating Non-Operating Humidity Operating Non-Operating Vibration Operating (Unpacked) 5 ~ 25.6 Hz, 25.6 ~ 250Hz, Non-Operating Unpacked 5 ~ 27.1 Hz, 27.1 ~ 50 Hz, 50 ~ 500 Hz, Packed 5 ~ 62.6 Hz, 62.6 ~ 500 Hz, 0.6G 0.4 mm (peak to peak) 2.0G 0.51 mm (peak to peak) 4G 0.38 mm (peak to peak) 0.5G 20% ~ 80% RH, Non-condensing 20% ~ 90% RH, Non-condensing +5 ~ +35 Degree C -20 ~ + 60 Degree C Specification
Mechanical Specification
Item Dimensions Weight I/O Ports Specification 289 mm (W) x 219 mm (D) x 23.5 mm (H) 41 lb (including battery) 1 P/S2 Port, 1 Parallel Port, 1 Serial Port, 1 USB, 1 Modem Port, 1 LAN Port, 1 PCMCIA Slot, 1 VGA Port, 1 Microphone Port, 1 Line-in Port, 1 Line-out Port, 1 EasyLink Drive Bays None
TM
Port, 1 DC-IN Port for AC adapter
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Mechanical Specification
Item Material Indications Switch Housing: MG-AL Panel : Plastic Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock Power Specification
Memory Address Map
Memory Address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000C9FFF 000CA000-000CBFFF 000E0000-000FFFFF 00100000-top limited 04301000-04301FFF 04302000-04302FFF 0430000-04300FFFF FFFF0000-FFFFFFFF 640 KB 128 KB 40 KB 8 KB 128 KB -4 KB 4 KB 64 KB 64 KB Size Function Base memory Video memory Video BIOS I/O ROM System BIOS Extended (DIMM) memory PCMCIA controller (slot 1) PCMCIA controller (slot 2) USB controller System board extension for PnP BIOS
I/O Address Map
I/O Address 000-00F 020-021 040-043 060, 064 061 040B 061 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 120-13F 180-18F 170-177 1F0-1F7 220-22F 240-24F 278-27F 2E8-2EF 2F8-2FF 378, 37A 3BC-3BE 3B0-3BB 3C0-3DF 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Audio Audio (optional) Parallel port 3 COM4 COM2 or FIR (optional) Parallel port 2 Paraller port 1 Video Controller DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 8742 chip select System speaker out DMA controller-1 System speaker Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Numeric data processor Power management controller Function
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I/O Address Map
I/O Address 3F0h-3F7 3E8-3EF 3F0-3F7 3F8-3FF 480-48F, 4D6 4D0-4D1 CF8-CFF Standard Floppy Disk Controller COM3 or LT Win modem (optional) Floppy disk controller COM1 DMA controller-1 PCI configuration register Function
IRQ Assignment Map
Interrupt Channel NMI IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System errors System timer Keyboard Cascade R2 Card COM1 Audio or LPT1 (optional) Floppy LPT1 or Audio (optional) Real time clock Card bus / ACPI / Modem USB FIR PS2 pointing device Numeric data processor 1st EIDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function
DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Audio or FIR (optional) ECP or Audio or FIR (optional) Floppy ECP or FIR (optional) Not Used Not used Not used Not used Function
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when a problem arises. To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).
Navigating the BIOS Utility
There are seven menu options: System Information, Basic System Settings, Startup Configuration, Onboard Devices Configuration, System Security, Power Management and Load Default Settings. Use the cursor up/down () keys to select a menu item, then press Enter. Within a menu, navigate through the BIOS Utility by following these instructions:
Press Esc while you are in any of the menu options to return to the main menu. NOTE: You can change the value of a parameter if it is enclosed in square brackets. NOTE: Navigation keys for a particular menu are shown on the bottom of the screen. At the main menu, press Esc to exit the BIOS Utility. If you make any changes, the following dialog box displays:
6 6 6
Press the cursor up/down () keys to move between parameters. Press the cursor left/right () keys to change the value of a parameter.
If you would like to keep the changes you made, use the cursor left/right () keys to select Yes; then press Enter. Choose No if you want to discard the changes you made.
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System Information
The System Information sub-menu displays basic and important information about your computer.
NOTE: The screen above is a sample and may not reflect the actual data on your computer. The following table describes the information in this sub-menu. NOTE: "x" may refer to a series of numbers and/or characters or a combination of both.
Parameter CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number
Description Shows the type and speed in Megahertz (MHz) of the Central Processing Unit (CPU) Shows the floppy disk drive type Shows the size or capacity of the hard disk Shows the serial number of the hard disk Shows the EasyLink Combo Drive type, CD-ROM or DVD-ROM. Shows the version number of the BIOS. Shows the version number of the VGA display BIOS. Shows the serial number of the system. It is the number identical to the system serial number labelled at the bottom of the system unit. The default serial number is scanned while manufacturing, and stored to the LCD inverter. Shows the asset tag number of the computer. The default setting is empty. Customers can input it from the Notebook Manager. It will be stored in LCD inverter. Shows the official name of the product "brand name + model name". The default setting of TravelMate 340. Product name will be stored in LCD inverter. Shows the name of the manufacturer and stored in LCD inverter. The default setting is Acer.
Format
Vx Rx (version and release numbers) Vx Rx (version and release numbers)
Asset Tag Number
Product Name
Manufacturer Name
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Parameter UUID
Description Shows the universally unique identifier number of the computer, also known as GUID (Globally Unique Identifier). It is the requirement specification of SMBIOS 2.1 (System Management BIOS). UUID are fixed-size 128-bit value and are unique across both space and time as well as stored in LCD inverter. UUID number can identify a person and even confidential documents user created.
Format
The items in this sub-menu are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
Basic System Settings
The Basic System Settings sub-menu allows you to set the system date and time.
The following table describes the parameters in this sub-menu.
Parameter Date Time
Description Sets the system date. Sets the system time.
Format DDD MMM DD, YYYY (day-of-the-week month day, year) HH:MM:SS (hour:minute:second)
Startup Configuration
The Startup Configuration sub-menu contains parameter values that define how your computer behaves on system startup.
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The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.
Parameter Boot Display
Description Sets the display on boot-up. When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display. When set to Both, the computer outputs to both the computer LCD and an external display device if one is connected.
Options Auto or Both
Screen Expansion
Enables or disables the screen expansion feature. When enabled, DOS screens expand to fill the LCD. Enables or disables the Universal Serial Bus (USB) port. Enables or disables a system beep when a hotkey or key combination is pressed. Fast Boot allows your computer to boot up and resume from Sleep mode (including Standby and Hibernation modes) faster. When enabled, the operating system and BIOS communicate information about Plug-and-Play resources and previous boot-ups. Specifies the order in which the computer starts up from. See the section below.
Disabled or Enabled
USB Function Support Hotkey Beep Fast Boot
Disabled or Enabled Enabled or Disabled Enabled or Disabled
Boot Drive Sequence
1st: Floppy Disk, 2nd: Hard Disk, 3rd: CD-ROM
Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd) for bootable drives in your computer. For example, the default value (1st:Floppy Disk, 2nd:Hard Disk, and 3rd:CD-ROM) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues by booting up from the hard disk. If it cannot boot up from the hard disk, it continues to search for a bootable CD-ROM in the CD-ROM drive. To set the boot drive sequence, use the cursor up/down () keys to select a priority level (1st, 2nd, or 3rd); then use the cursor left/right () keys to select the device for that priority level.
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Onboard Devices Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Devices Configuration sub-menu assigns resources to basic computer communication hardware.
The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.
Parameter Serial Port Description Enables or disabled the serial port. When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port. IrDA Port Enables or disables the infrared port. When enabled, you can set the base I/O address, interrupt request (IRQ) and direct memory access (DMA) channel of the infrared port. Parallel Port Enables or disables the parallel port. When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port. If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to 1. Options Enabled or Disabled 3F8h, 3E8h, 2F8h or 2E8h 4 or 11 Enabled or Disabled 2F8h, 3E8h, 3F8h, or 2E8h 3 or 10 Enabled or Disabled 378h, 278h, or 3BCh 7 or 5 ECP, EPP, Standard, or Bi-directional
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System Security
The System Security sub-menu allows you to safeguard your computer and data with passwords and other security measures.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Setup Password Description When set, this password protects the computer and this BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password. Options Disabled or Enabled
Power-on Password
When set, this password protects the computer Disabled or Enabled from unauthorized entry. See the following section for instructions on how to set a password. When set, this password protects the hard disk Disabled or Enabled from unauthorized access. See the following section for instructions on how to set a password. The Pentium III processor includes a unqiue serial number which allows individual CPUs to be identified. You can turn off this feature by setting this parameter to Disabled. Enabled or Disabled
Hard Disk Password
Processor Serial Number
Setting a Password
Follow these steps:
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Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the Enter key. The password box appears: Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
6
Press Enter. Retype the password to verify your first entry and press Enter.
After setting the password, the computer automatically sets the chosen password parameter to Present. Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:
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6 6 6
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen. 1. When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS Utility at boot-up.
Type the Setup Password and press Enter to access the BIOS Utility. 2. When the Power-on Password is set, the following prompt appears at boot-up.
Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter. 3. When the Hard Disk Password is set, the following prompt appears at boot-up.
Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter. IMPORTANT:You have three chances to enter a password. If you successfully entered the password, the following symbol appears.
If you fail to enter the password correctly after three tries, the following message or symbol appears.
Setting passwords
Removing a Password
Should you decide to remove a password, do the following:
6
Use the cursor up/down () keys to highlight a Password parameter (Setup, Power-on or Hard Disk).
6 Use the cursor left/right () key to remove the password. NOTE: When you want to remove the Hard Disk password, you are prompted for the Hard Disk password before it is removed.
NOTE: The jumper setting switch 6 of SW3 on the system main board, the default setting is "OFF: check password", this means that the system will always check the password that the user set in. However, if users miss their own password, the servicers can switch the jumper to "ON: Bypass password" and then the Setup password and Power-on password will be unlock. Therefore, users can reset their new Chapter 2 31
password. (Refer to Chapter 5 Jumper and Connector Information for more information on setting the switches.) IMPORTANT: If Setup password is forgot by users, service technician may need to update computer's BIOS or set up jumper SW3 switch 6 on mainboard to bypass. IMPORTANT:If Power-on password is forgot by users, service technician may set the jumper SW3 to bypass password to remove the password. IMPORTANT: If Hard Disk Password is missing, service technician can solve the lock of hard disk by using master HDD password utility. For the HDD password utility, service technican can contact with local service management level.
Changing a Password
To change a password, follow these steps:
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Remove the current password. See "Removing a Password" on page 31. Set a new password. See "Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:" on page 30.
Power Management
The Power Management screen contains parameters that are related to power-saving and power management.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: If your system has ACPI, all power management functions are taken care of by Windows.
Parameter System Resume Timer Description When enabled and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. Enables or disables warning beeps during a battery-low condition. Enables or disables the Hibernation function during a battery-low condition When the computer is very low on battery power, the computer will enter Hibernation mode if Sleep Manager is installed, active and the Hibernation file is valid. Options or Format Disabled or Enabled MMM DD,YYYY (day/month/year) HH:MM:SS (hour:minute:second) Enabled or Disabled Enabled or Disabled
Battery-low Warning Beep Sleep Upon Battery-low
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Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays.
If you would like to load default settings for all parameters, use the cursor left/right () keys to select Yes; then press Enter. Choose No if otherwise.
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Flash Utility
The BIOS flash memory update is required for the following conditions:
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New versions of system programs New features or options
Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduct how to use AFlash utility.
Executing Flash Program
IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. 3. Create a bootable disk. Copy all AFlash files into this bootable diskette. Put the bootable disk into TravelMate 340 series mobile, then re-boot.
IMPORTANT:Never turn off the system power while Flash BIOS is programming. This will damage your system. 4. After Flash BIOS is done, reboot the system.
NOTE: If there are any problems occured during BIOS updated, "Index of PQA Diagnostic Error Code, Message" on page 64 for troubleshooting.
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Chapter 2
System Utility Diskette
This utility diskette is for the Acer TravelMate 340 notebook machine. It provides the following functions: 1. 2. 3. Panel ID Utility Thermal & Fan Utility Main Board Data Utility
To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduct each test utility and its functions. IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. 3. Do system transfers. Copy HIMEM.SYS to A:\. Copy EMM386.EXE to A:\.
Panel ID Utility
There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Follow the steps below to see the LCD Panel ID: 1. Follow the instruction on screen to read current or to set new LCD Panel ID code. NOTE: When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the program execution process. NOTE: Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a wrong ID into inverter, just reboot and re-execute the program and input the correct ID code. 2. Restart computer - the new LCD should work normally. NOTE: If LCD cannot display after change ID code, make sure you write the correct ID code, or try reconnecting the LCD FPC cable connectors.
Thermal and Fan Utility
The system is equipped with sensors to protect against system overheating. By setting System and processor thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters. This utility will test fan, processor thermal and system thermal.
Main Board Data Utility
This utility will display Main Board Data (MBD) which include header informaiton, product name, manufacture name, UUID (Universally Unique IDentifiers) and serial number. This fucntion can display and create MBD data as well as store those information to LCD inverter EEPROM (not flash ROM).
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System Diagnostic Diskette
IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 340 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. NOTE: This program contains a readme.txt file. This readme.txt file will introduct each test and its functions. This diagnostic program divided into two diskettes is for the Acer TravelMate 340 notebook machine. It provides the following functions:
Disk 1:
1. 2. PQA System Diagnostics Audio Resource and Speaker Out Test
3. USB Register and Connect/Disconnect Test NOTE: The USB setting in BIOS Setup must be set to enable and a USB device is required when executing USB Connection/Disconnection Test, or this test fails. 4. Exit
To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompts you to choose the testing item. Follow the instructions on screen to proceed. IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. Do system transfers. Copy the following files to A:\ HIMEM.SYS MSCDEX.EXE LASTDRV.COM RAMDRIVE.SYS
Disk 2:
1. Infrared Ray Test NOTE: The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test. 2. Modem Test NOTE: A phone line is required for the modem test. To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompts you to choose the testing item. Follow the instructions on screen to proceed. IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. Do system transfers.
Copy the following files to A:\ HIMEM.SYS EMM386.EXE CHOICE.COM NOTE: When executing a parallel or serial port test in System Test item, a loopback tool is needed. This loopback is Acer proprietary design. You may reach the [email protected] for ordering information.
1
New added description. Please pay attention to it.
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Chapter 2
Running PQA Diagnostics Program
PQA Vx_x xx-xx-xx
Diag
Result
SysInfo
Option
Exit
Press to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
PQA Vx_x xx-xx-xx
Diag
ONE MULTI FULL QUICK
Result Diag
TEST TEST TEST TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the select test items in sequence. Full Test performs all test items detail for your system. Quick Test performs all test items quickly for your system. The screen below appears if you select Multi Test.
PQA PQA Vx_x Vx_x xx-xx-xx xx-xx-xx
Diag Diag
ONE One MULTI Multi FULL QUICK
Result Result Diag Diag
TEST TEST TEST TEST TEST TEST
SysInfo SysInfo
Option Option
Exit Exit
TEST COUNT VALUE (1...9999) 1
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Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA
Vx_x
xx-xx-xx
Result Diag Diag
MANUALTest Items TEST [ AUTO] System Board TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache
SysInfo
Option
Exit
SPACE: mark/unmark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open subitem's menu Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of each selected item. Press Esc to close the submenu. The right corner screen information gives you the available function keys and the specified test number.
Test Times: Indicates the number of tests to perform. NOTE: The F1 and F2 keys function only after you finish configuring the Test option. NOTE: When any errors are detected by diagnostic program, refer to "Index of PQA Diagnostic Error Code, Message" on page 64 for troubleshooting.
6 6 6 6 6 6
Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s) Enter: Opens the available options
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Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
Flat-bladed screwdriver or plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
6 6 6 6 6
Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Tweezers
Chapter 3
39
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
40
Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
S TA R T
A x 1
B x 2
A x2
H D D M od ule
E xten de d D IM M C o ve r
M id dle C ov er
B atte ry
A x 2 LCD FPC C ab le
Inv erter C ab le
K ey bo ard
C x 2 L C D M o du le
M ain U n it (s e e ne xt pa g e)
D x 4 L C D B e ze l
E x6 LCD and Inv erter B o ard
LCD FPC C a ble
Inv erter/ LE D B oa rd
Inv e rte r/L E D C ab le
Chapter 3
41
M a in U n it
A x 1
B x 2
M o de m H ea t P la te
C x 11 F x 2
D IM M C o ve r
R T C B a ttery
M o de m B o ard
M ain B o ard
D IM M M od ule
E x 4 H D D B o ard M od em C o nn ec tor CPU L ow er H old er
G x1
P C M C IA S lot
O p tio n 1
U p pe r C a s e
O ption 2
B x 2
U p pe r C as e
C P U H e ats in k
T ou c hp a d B ra c k et
C P U H e ats ink
B x2 T ou c hp ad B ra c k et
T ou c h pa d C ab le T ou c hp a d C ab le
T ou c h pa d B o ard T ou c hp a d B o ard
Screw List
Item A B C D E F G Part No. 86.9A322.9R0 86.9A322.4R0 86.9A353.6R0 86.9A553.5R0 86.9A323.4R0 86.9A522.6R0 86.9A323.6R0 Description Screw M2.0X9 (Black) Screw M2.0X4 Screw M2.5X6 Screw M2.5X5 Screw M2.5X4 (Black) Screw M2.0X6 Screw M2.5X6 (Black)
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Chapter 3
Removing the Battery Pack
1. 2. Push the battery release button inward. Slide the battery pack out from the main unit.
NOTE: To replace the battery pack into the main unit, be sure that the triangular point in the battery pack matches with the point in the lower case.
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43
Removing the Hard Disk Drive Module
1. 2. Remove the screw of the hard disk module. Slide the hard disk module out from its bay.
NOTE: 1After loosening the hard disk drive screw, you must completely remove it so you can then slide out the hard disk drive. It may be a little difficult to completely remove the screw.
Disassembling the Hard Disk Drive Module
1. Gently, detach the connector from the hard disk module.
2. 3.
Remove the two screws on both sides of the hard disk module. Remove the hard disk plate from the hard disk module.
4. 5.
Slide the hard disk out from the hard disk drive bezel. This completes the disassembly procedure of the hard disk drive.
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New added description. Please pay attention to this note.
44
Chapter 3
Removing the External DIMM Module
1. 2. Remove the two screws holding the external DIMM cover. Lift the cover out to remove the DIMM module.
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45
Removing the LCD Module
Removing the Middle Cover
1. 2. 3. 4. First remove the two screws from the rear of the unit. Push the release button to release the middle cover gently. Pull the middle cover up. Disconnect the speaker cable from the main board and lift the middle cover away.
Removing the Speaker
1. 2. 3. First, remove the screw. Remove the speaker plate with the speaker from the middle cover Separate the speaker plate from the speaker.
Disassembling the LCD module
1. 2. 3. Disconnect the inverter cable from the main board. Remove the two screws from the LCD FPC cable. Disconnect the LCD FPC cable from the main board.
46
Chapter 3
4. 5. 6.
Close the LCD module. Remove the two screws on the base of the unit Open the LCD to remove the LCD module from the main unit.
7. 8. 9.
Remove the two camera rubbers from the LCD. Remove the four cushions. Remove the four screws from the LCD bezel.
10. Snap off the LCD bezel carefully and gently remove the LCD bezel from the LCD module. 11. Remo