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TravelMate 520
Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: 49.41H02.001 DOC. NO.: SG336-0005A

PRINTED IN TAIWAN

Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

II

Conventions
The following conventions are used in this manual: Screen messages NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

III

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

IV

Table of Contents
Chapter 1 System Specifications 1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 2

System Utilities

29
29 37 38 40

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 3

Machine Disassembly and Replacement

43
44 45 47 48 49 50 51 52 58 62

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the CD-ROM Drive Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 4

Troubleshooting

67
68 71 74 78 79 80 81

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5

Jumper and Connector Locations

83

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 6 Appendix A Appendix B Appendix C Index

FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components Online Support Information

87 99 101 103 105

V

Table of Contents

VI

Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance

6 6 6 6 6
Multimedia

Mobile Pentium ® III processor with 256KB L2 cache, Mobile Pentium ® III processor with 256KB level 2 cache featuring Intel® SpeedStepTM technology with 256KB level 2 cache or Mobile Celeron ® processor with 128KB level 2 cache 64-bit memory bus Built-in floppy disk drive Lithium-Ion battery pack Power management system with ACPI (Advanced Configuration Power Interface)

6 6 6 6
Connectivity

16-bit high fidelity PCI stereo audio with 3D sound and wavetable synthesizer Built-in dual speakers with microphone High-speed CD-ROM, DVD-ROM or CD-RW drive USB video capture kit option

6 6 6 6 6 6 6 6
Expansion

High-speed fax/data modem port Fast infrared wireless communication USB (Universal Serial Bus) port Ethernet/Fast Ethernet port

Human-centric Design and Ergonomics
All-in-one design (CD-ROM, floppy disk drive, hard disk drive) Sleek, smooth and stylish design Full-sized keyboard Ergonomically-centered touchpad pointing device

6 6 6

CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) with ZV (Zoomed Video) port support (lower slot) Upgradeable memory and hard disk Port replicator option for one-step connect/disconnect from peripherals

Chapter 1

1

Display
The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 24-bit true-color at 800x600 Super Video Graphic Array (SVGA) or 1024x768 eXtended Graphics Array (XGA) resolution.

Video performance
2X AGP video graphic accelerator with 8 MB of video memory boost video performance.

Simultaneous display
The computer's large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer supports simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. You can also connect other output display devices such as LCD projection panels for large-audience presentations.

Dual Display
The computer's unique graphics chip takes advantage of Windows 98 multi-display capability, allowing you to extend your desktop to an external display device, such as an external monitor projector. With this feature enabled, you can move program windows to/from the computer LCD and the external monitor.

Power management
The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD when the computer is powered by a battery pack to conserve battery power. See "Power Management" on page 26 for more information on power management features.

Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover. NOTE: If an external monitor is connected, the computer turns off the display (but does not enter standby mode) when you close the display cover. To close the display cover, fold it down gently until the display cover latch clicks into place. To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the computer when the display is closed.

2

Chapter 1

System Block Diagram

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Chapter 1

3

Board Layout
Top View

1. DC-in Port 2. PS/2 Keyboard and Mouse Port 3. Serial Port 4. Parallel Port 5. Expansion Port 6. USB Port 2 7. USB Port 1 8. External Display Port 9. Modem Port 10. LAN Port 11. LED & Inverter Connector 12. Fan Connector 13. CPU Socket 14. VGA Controller (ATI Rage Mobility-M1) 15. PCMCIA Socket Connector

16. Diskette Drive Connector 17. PCMCIA (PC card) Controller (OZ6933) 18. Switch 19. BIOS ROM 20. HDD Connector 21. Golden Finger for Debug 22. Touchpad Cable Connector 23. Digital Finger Print Sensor Connector(Not Used) 24. Keyboard Cable Connector 25. RTC Battery 26. CD-ROM Connector 27. LCD Connector 28. TV BD Connector(Not Used) 29. Launch Key Connector

4

Chapter 1

Bottom View

1. North Bridge (ALi M1621) 2. Power Push Switch 3. Audio Connector 4. DIMM 1 Socket 5. DIMM 2 Socket (Reverse) 6. Modem Connector

7. Battery Connector 8. South Bridge (ALi M1535) 9. LAN Controller(Intel GD82559) 10. Modem Card Cable Connector 11. Modem Card Cable Connector

Chapter 1

5

Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front Panel

# 1 2 3 4 Display screen Touchpad Floppy drive

Item

Description Also called LCD (Liquid Crystal Display), displays computer output. Touch-sensitive pointing device which functions like a computer mouse. Internal diskette drive, accepts 3.5-inch floppy diskette. The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll up/ down button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components.

Click button (left, center and right)

5 6 7

Palmrest Keyboard Status indicator

6

Chapter 1

Left Panel

# 1 2

Icon

Item/ Port Security keylock PCMCIA (PC card) Port

Connects to... Kensington-compatible key-based computer security lock. Two Type I/II or one Type III 16-bit PC card or 32bit CardBus PC Card.

3 4 5

Eject button Power switch Infrared port

Eject PC cards from the card slots. Turns on the computer power. Interfaces with Infrared devices (e.g., infrared printer, IR-aware computers).

6

Speaker/ headphone-out jack

Audio line-out devices (e.g., speakers, headphones)

7

Line-in jack

Accepts audio line-in devices (e.g., audio CD player, stereo walkman).

8

Microphone-in jack

Accepts a mono-stereo condenser microphone.

9 10

Volume control Video capture kit slot

Controls the volume of the speakers. Accepts the video capture kit option on the left side of the computer.

Chapter 1

7

Right Panel

# 1 2 3 4 5 6 7

Icon

Item/ Port Video capture kit slot Battery bay CD-ROM/DVD-ROM/CD-RW Drive LED indicator Eject button Emergency eject slot DC-in port

Connects to... Accepts the video capture kit option on the right side of the computer. Houses the computer's battery pack. Houses removable media drive modules. Lights up when the AcerMedia drive is active. Ejects the compact disc from the drive. Ejects the compact discs when the computer is turned off. AC adapter and power outlet.

Rear Panel

# 1

Icon

Item/ Port PS/2 keyboard and mouse port

Connects to... PS/2 compatible device (e.g., PS/2 keyboard/ mouse/keypad)

2

Serial port

Serial device (e.g., serial mouse)

3

Parallel port

Parallel device (e.g., parallel printer)

8

Chapter 1

# 4

Icon

Item/ Port Expansion port

Connects to... EasyPort port replicator

5

USB ports

Universal Serial Bus devices (e.g., USB mouse, USB camera)

6

External display port

Display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution). Phone line

7

Modem port

8

LAN port

Ethernet 10/100 based network

Bottom Panel

# 1 2 3 4 5 6 7 8

Item Memory compartment Hard disk anti-shock protection Personal identification slot AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Hard disk bay

Description Houses the computer's main memory. Protects your hard disk against shocks. Insert a business card or similar-sized identification card to personalize your computer. Unlatches the AcerMedia drive for removal or swapping. Houses an AcerMedia drive module. Houses the computer's battery pack. Unlatches the battery to remove the battery pack. Houses the computer's hard disk (secured by a screw).

Chapter 1

9

Indicators
The computer has six easy-to-read status icons below the display screen.

The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

# 1

Icon Power

Function

Description Lights when the computer is on.

2

Sleep

Lights when the computer enters Sleep Mode.

3

Media Activity

Lights when the floppy disk drive, hard disk drive or AcerMedia drive is active.

4

Battery Charge

Lights when the battery is being charged.

5

Caps Lock

Lights when Caps Lock is activated.

6

Num Lock

Lights when Num Lock is activated.

10

Chapter 1

Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.

Lock key Caps Lock Num Lock (Fn-F11)

Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Scroll Lock (Fn-F12)

Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num lock on Type numbers in a normal manner. Hold Shift while using cursor-control keys. Hold Fn while typing letters on embedded keypad.

Num lock off

Hold Fn while using cursor-control keys. Type the letters in a normal manner.

Chapter 1

11

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

Windows keys
The keyboard has two keys that perform Windows-specific functions.

Keys Windows logo key

Description Start button. Combinations with this key perform shortcut functions. Below are a few examples:

á

á + Tab (Activates next taskbar button) á + E (Explores My Computer) á + F (Finds Document) á + M (Minimizes All) Shift + á + M (Undoes Minimize All) á + R (Displays the Run... dialog box)

Application key

Opens a context menu (same as a right-click).

Hot Keys
The computer employs hot keys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot key Fn-F1

Icon

Function Hot Key Help

Description Displays help on hot keys.

Fn-F2

Setup

Accesses the computer's configuration utility.

12

Chapter 1

Hot key Fn-F3

Icon

Function Power Management Scheme Toggle

Description Switches the power management scheme used by the computer (function available if supported by operating system) Puts the computer in Sleep mode.

Fn-F4

Sleep

Fn-F5

Display Toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.

Fn-F6

Screen Blank

Fn-F7

Touchpad Toggle

Fn-F8

Speaker Toggle

Turns the speakers on and off.

Fn-

Brightness Down

Decreases the screen brightness.

Fn-

Brightness Up

Increases the screen brightness.

Fn-

Contrast Up

Not applicable, because the contrast level of TFT display is already optimized.

Fn-

Contrast Down

Not applicable, because the contrast level of TFT display is already optimized.

Alt Gr-Euro

Euro

Types the euro symbol.

The euro symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type: 1. 2. 3. 4. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that the keyboard layout used for "English (United States)" is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK.

Chapter 1

13

5.

Click on OK.

To type the Euro symbol: 1. 2. 3. Locate the Euro symbol on your keyboard. Open a text editor or word processor. Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/ typography/faq/faq12.htm for more information.

Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can be set by the user. To set the launch keys, run the Acer Launch Manager.

14

Chapter 1

Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.

Touchpad basics
The following items teach you how to use the touchpad:

1. 2.

Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the center (2) buttons (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

3.

Chapter 1

15

Function Execute

Left Button Click twice quickly

Right Button

Center Button

Tap Tap twice (at the same speed as doubleclicking a mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor

Select Drag

Click once Click and hold, then use finger to drag the cursor on the touchpad

Access context menu Scroll

Click once Click and hold the up/ down buttons

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness.

16

Chapter 1

Hardware Specifications and Configurations
Main board Major Chips
Item System core logic Super I/O controller Audio controller Video controller IDE controller Keyboard controller RTC PCMCIA Controller ALi M1621/M1535 ALi M1535 ALi M1535 + Cirrus Logic CS4299 ATI Rage Mobility-M1 ALi M1535 M38867 BQ3285LF O2 OZ6933 Controller

Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage Specification Intel Mobile Pentium III/Celeron 500/500+ MHz with 256KB/128KB on-die cache uPGA2 package 1.6V / 1.35V 1.5V

BIOS
Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer V3.0 Flash ROM 512KB 32-pin TSOP ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1 settings Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control Built-in ALi M1621 128KB/256KB Always Enabled Always Enabled Fixed-in write back Specification

System Memory
Item Memory controller Onboard memory size ALi M1621 0 MB Specification

Chapter 1

17

System Memory
Item DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM speed Supports DIMM voltage Supports DIMM package Memory module combinations 2 sockets 32/64/128/256 MB 512 MB (256MB x 2) SDRAM 100 MHz 3.3 V 144 pin so-DIMM You can install memory modules in any combinations as long as they match the above specifications. Specification

Memory Combinations
Slot 1 32 MB 64 MB 0 MB 64 MB 32 MB 64 MB 0 MB 128 MB 32 MB 128 MB 64 MB 128 MB 128 MB 256 MB 0 MB 256 MB 32 MB 256 MB 64 MB 256 MB 128 MB 256 MB 32 MB 0 MB 64 MB 32 MB 64 MB 64 MB 128 MB 0 MB 128 MB 32 MB 128 MB 64 MB 128 MB 0 MB 256 MB 32 MB 256 MB 64 MB 256 MB 128 MB 256 MB 256 MB Slot 2 64 MB 64 MB 64 MB 96 MB 96 MB 128 MB 128 MB 128 MB 160 MB 160 MB 192 MB 192 MB 256 MB 256 MB 256 MB 288 MB 288 MB 320 MB 320 MB 384 MB 384 MB 512 MB Total Memory

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN & Modem Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Supports LAN protocol Modem/LAN connector type M1535/GD 82559 14.4K 56K ITU-T V.90, V.34, TIA/EIA 602 IEEE 802.3 RJ11/RJ45 Specification

18

Chapter 1

LAN & Modem Interface
Item Modem/LAN connector location Rear Side Specification

Floppy Disk Drive Interface
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5V +/- 10% 2DD(720KB) 9 80 1MB 300 2 MFM/FM 2HD(1.2MB, 3-mode) 15 80 1.6MB 360 2HD(1.44MB) 18 80 2MB 300 Mitsumi D353F3X Specification

Hard Disk Drive Interface
Item Vendor & Model Name Capacity (GB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders Physical read/write heads Disks Spindle speed (RPM) 16383 3 2 4200 16383 4 2 4200 16383 4 2 4200 IBM DARA-209000 9 512 16 63 Specification IBM DARA-212000 12 512 16 63 Hitachi DK23AA-12 12 512 16 63

Performance Specifications Buffer size (KB) Interface Data transfer rate (disk buffer, MB/s) Data transfer rate (host buffer, MB/s) DC Power Requirements Voltage tolerance 5+/-5% 5+/-5% 5+/-5% 418 IDE (ATA-4) 85.5-161.6 16.6 (PIO Mode-4) 66.6 (Ultra DMA Mode-4) 418 IDE (ATA-4) 85.5-161.6 16.6 (PIO Mode-4) 66.6 (Ultra DMA Mode-4) 512 IDE (ATA-5) 12.4-20.6 16.6 (PIO Mode-4/Multiword DMA Mode-2) 66.6 (Ultra DMA Mode-4)

Chapter 1

19

CD-ROM Interface
Item Vendor & Model Name Performance Specification Transfer rate CAV Mode: 775~1800 blocks/sec Mode 1: 1550~3600 kBytes/sec Mode 2: 1768~4106kBytes/sec Access time (typ.) Rotation speed Data Buffer Capacity Interface Applicable disc format Random: 100 ms Full Stroke: 200 ms 5000 rpm 128 KB IDE CD-Audio, CD-ROM ( mode 1 and Mode 2 ), CD-ROM XA ( mode 2, form 1 and form 2 ), CD-I ( mode 2, form 1 and form 2 ), CD-I Ready, CD-I Bridge, Photo CD, CD-WO, Video CD, Enhanced Music CD (CD Plus), CDRW 5136 rpm 128 KB IDE CD-ROM (mode 1 and mode 2), CDROM XA (mode 1, form 1 and form2), Photo CD, Enhanced CD, CD-RW 115 ms Burst: 33.3 Mbytes/sec Sustained: 1545~3600 kBytes/sec MKE CR-176-B/D 24X Specification TEAC CD-224E-B26

Loading mechanism Power Requirement Input Voltage

Drawer with soft eject and emergency eject hole

5V+/-5%

5V+/-5%

DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/s) MKE SR-8174-BXX With CD Diskette Average Sustained: CAV mode 775~1800 blocks/sec (10.3X to 24X) 1550~3600 kBytes/ sec (Mode 1) 1768~4106 kBytes/ sec (Mode 2) With DVD Diskette DVD-5: Normal Speed (1X) 11.08 Mbits/sec CAV mode 27.51~66.48 Mbits/sec DVD-9: Normal Speed (1X) 11.08 Mbits/sec CAV mode TBD~TBD Mbits/sec Access time (typ.) Random (*1) CAV mode 120 msec typical 180 msec average max 210 msec typical 270 msec average max Random (*3) 170 msec typical 270 msec average max Full Stroke (*4) 320 msec typical 480 msec average max Specification

Full Stroke (*2) CAV mode Data Buffer Capacity Interface Applicable disc format 512 kBytes IDE

DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT

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DVD-ROM Interface
Item Loading mechanism Power Requirement Input Voltage 5V Specification Soft eject (with emergency eject hole)

Note: (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time. (*2) From 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block including latency and layered error correction time. (*3) Disc: MNSU-005 (*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F), more than 2000 times including latency and layered error correction time. (*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency and layered error correction time. (*6) Disc: MKE-D551

Audio Interface
Item Audio controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Cirrus Logic CS4299 Built-in Stereo 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Microsoft PC98/PC99, AC97 2.1 Line-in, CD, Video, AUX 8/16 bit, mono/stereo 44.1 KHz Yes Yes/ 2 pieces DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification

Video Interface
Item Vendor & model name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) ATI Rage Mobility-M1 Core/2.5V Memory/3.3V Yes 2X AGP (Accelerated Graphics Port) bus 1024x768 (24 bit colors) 1024x768 (24 bit colors) Specification

Video Memory
Item Fixed or upgradeable Video memory size Fixed, built-in video controller 8.0 MB Specification

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Video Resolutions Mode
Resolution CRT Only 640x480x256 640x480x64K 640x480x16M 800x600x256 800X600X64K 1024x768x256 85 85 85 85 85 60, 75 Refresh Rate LCD/CRT Simultaneous 60 60 60 60 60 60

Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) ALi M1535 1 Rear side 25-pin D-type connector, in female type Enable/Disable by BIOS Setup Yes (set by BIOS Setup) DMA channel 1 and 3 3BCh, 378h, 278h IRQ5, IRQ7 Specification

Serial Port
Item Serial port controller Number of serial port Supports 16550 UART Connector type Location Serial port function control Optional serial port (in BIOS Setup) Optional serial port IRQ (in BIOS Setup) ALi M1535 1 Yes 9-pin D-type connector, in male type Rear side Enable/Disable by BIOS Setup 3F8h, 3E8h, 2E8h IRQ4, IRQ11 Specification

USB Port
Item USB Compliancy Level HCI Number of USB port Location 1.0 OHCI 1.0a 2 Rear side Specification

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IrDA Port
Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control Optional IrDA FIR port (in BIOS Setup) Optional IrDA FIR port IRQ (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup) ALi M1535 1 Left side Enable/disable by BIOS Setup 2F8h, 3F8h, 3E8h, 2E8h IRQ3, IRQ4 DMA0, DMA1, DMA3 Specification

PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ6933 Type III/II/I One type III or two type II/I Left side Yes Yes (IRQ9) Specification

Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Mitsubishi M38867 JME K9811 84/85/88-key Yes Yes Specification

Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Sanyo BTP-34A1 Li-Ion 3600 mAH 3.7V 8 4S2P 14.8V Specification

DC-DC/Charger Converter
Item Vendor & Model Name Input Voltage Acer AC Adapter or Battery: 10V - 26V Specification

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DC-DC/Charger Converter
Item DC-DC Converter Output Output Rating Current (w/load, A) Charger Output Normal charge (charge while system is not operative) Background charge (charge even system is still operative) Battery-low 2 level (V) Battery-low 3 level (V) Protection Charger protection DC/DC converter protection Over Current Protection OCP (Over Current Protection, A) OVP (Over Voltage Protection, V) UVP (Under Voltage Protection, V) 2.5A 1A 13.5V None 5V 0~4.5 3.3V 0~3.5 12V 0~0.12 5V SB 0~0.02 Specification

DC-AC LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/Lamp Ambit 8 ~ 21V 1A (max.) 1400Vrms 40 ~ 70KHz 5.5 mA ~ 6.5mA Specification

NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information. LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Support colors Optical Specification Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) 3.3 (typ.) 3.3 (typ.) 3.3 (typ.) 3.3 (typ.) Keyboard hot key None keyboard hotkey None Keyboard hotkey None Keyboard hot key None 12.1 TFT SVGA (800x600) 16M 13.3 TFT XGA (1024x768) 262K 14.1 TFT XGA (1024x768) 262K 14.1 TFT XGA (1024x768) 16M 12.1" Hitachi TX31D35VC1CAA 13.3" ADT L133X2-3 Specification 14.1" ADT L141X1-1 14.1" IBM ITXG76C

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LCD
Item Supply voltage for LCD backlight (Vrms) 550 (typ.) 601 (typ.) Specification 670 (typ.) 670 (typ.)

AC Adapter
Item Vendor & model name Input Requirements Maximum input current Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (V) Inrush current 1.5A @ 90Vac 0.9A @ 180Vac 47 - 63 47 - 63 90 - 270 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz) 1.5A @ 90Vac 0.95A @ 180Vac 47 - 63 47 - 63 90 - 270 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz) Delta ADT-60XB D 3P Specification LiteOn PA-1600-02

Efficiency

Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 1500 Vac (or 2121 Vdc), 10mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal Filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 2 sec (@ 115Vac) 8 ms (@115Vac input, full load) 24V 2 sec (@ 115Vac) 8 ms (@115Vac input, full load) 24V +12V ~ +19V 3.6 +/- 0.3 +12V ~ +19V 3.6 +/- 0.3 19V - 20.5V 300mVp-pmax (20MHz bandwidth) 0 A (min.); 3.16 A (max.) 19V - 20.5V 300mVp-pmax (20MHz bandwidth) 0 A (min.); 3.16 A (max.)

Output can be shorted without damage Output can be shorted without damage 15kV (at air discharge) 8kV (at contact discharge) 15kV (at air discharge) 8kV (at contact discharge)

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Power Management
Power Saving Mode

6 6 6 6 6 6 6

Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Closing the display cover When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. When customized functions for power management are set to Standby and the corresponding action is taken. Invoked by the operating system power-saving modes.

6 6

Phenomenon The buzzer beeps The Sleep indicator lights up

Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Invoked by the operating system power-saving modes.

6

All power shuts off

Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time.

6 6

The display shuts off

Hard disk drive is in standby mode. (spindle turned off)

Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5 ~ 25.6 Hz: 0.38 mm (peak to peak) 25.6 ~ 250 Hz: 0.5G 5 ~ 27.1 Hz: 0.6G 27.1 Hz ~ 50 Hz: 0.4 mm (peak to peak) 50 ~ 500 Hz: 2.0G Non-operating (packed) 5 ~ 62.6 Hz: 0.51 mm (peak to peak) 62.6 ~ 500 Hz: 4G 20% ~ 80% RH, non-condensing 20% ~ 80% RH, non-condensing 20% ~ 90% RH, non-condensing (storage package) +5 ~ +35°C -10 ~ +60°C -20 ~ +60°C (Storage package) Specification

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Mechanical Specifications
Item Dimensions Weight I/O Ports Specification 310 (W) x 255 (D) x 36.6 (H) mm 6.1 lbs for 12.1" TFT 6.39 lbs for 14.1" TFT One type III or two type II/I PCMCIA (PC Card) port, two USB ports, one RJ-11 port, one RJ-45 port, one DC-in port, one expansion port, one parallel port, one serial port, one external display port, one PS/2 keyboard/mouse port, one FIR port, one line-in jack, one speaker/headphone-out jack, one microphone-in jack One Plastic Power-on, Standby, Battery Status, Media Access, Caps Lock and Num Lock Power

Drive Bays Material Indicators Switch

Memory Address Map
Memory Address 00000000-0009FFFF 80600000-80600FFF 80620000-8063FFFF 81000000-81FFFFF 000A0000-000CFFFF 000E0000-000ED7FF 80100000-80100FFF 80200000-802FFFFF 08000000-08000FFF 08001000-08001FFF 82400000-82400FFF 82200000-82200FFF 640 KB 4 KB 128 KB 3 MB 192 KB 54 KB 4 KB 1 MB 4 KB 4 KB 4 KB 4 KB USB Audio O2 Micro OZ6933 Cardbus Controller Intel 8255X - Based PCI Ethernet Adapter Size Base memory Rage Mobility-M1 AGP Function

I/O Address Map
I/O Address 000-00F 020-021 040-043 060, 064 061 066 070-073 080 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177/376 1F0-1F7/3F6 DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 8742 chip select System speaker ACPI Embedded Controller System CMOS/RTC Main board resources DMA Controller-1 Interrupt controller-2 DMA controller-2 Numeric data processor 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Function

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I/O Address Map
I/O Address 278-27F 2E8-2EF 2F8-2FF 378, 37F 3B0-3BB, 3C0-3DF 3F0-3F5/3F7 3E8-3EF 3F8-3FF 480-48F, 4D6 4D0-4D1, CF8-CFF Parallel port 3 Lucent Technologies Soft Modem AMR ALi Fast Infrared Controller Printer Port (LPT 1) Video Controller Standard Floppy Disk Controller COM3 COM1 or LT Win modem (optional) DMA controller-1 PCI configuration register Function

IRQ Assignment Map
Interrupt Channel NMI IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System errors System timer Keyboard Cascade IrDA COM1 Reserved Floppy LPT1 Real time clock SCI Audio/Modem/LAN USB/VGA/Cardbus PS2 pointing device Numeric data processor 1st IDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function

DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Not used Not used Floppy FIR DMA controller Not used Not used Not used Function

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).

Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard Device Configuration, System Security and Loading Default Settings. To enter a menu, highlight the item using the cursor up/down keys, then press Enter. Within a menu, navigate through the BIOS Utility by following these instructions:

6 6 6

Press the cursor up/down keys to move between the parameters. Press the cursor left/right keys to change the value of a parameter. Press the Esc key while you are in any of the menu options to return to the main menu.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.

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System Information
The System Information screen displays a summary of your computer hardware information.

NOTE: The screen above is a sample and may not reflect the actual data on your computer. "X" may refer to a series of numbers and/or characters. The following table describes the information in this screen.

Parameter CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID

Description Describes the type of CPU installed in the system. Shows the floppy disk drive type (1.44 MB, 3.5-inch). Shows the size or capacity of the hard disk. Shows the serial number of the hard disk. Shows the high-capacity disc drive installed. Shows the system BIOS version. Shows the video graphics accelerator BIOS version. Shows the serial number of the computer. Shows the asset tag number of the computer. Shows the official name of the product. Shows the manufacturer of the computer. Shows the universally unique identifier of your computer.

The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.

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Basic System Settings
The Basic System Settings screen allows you to set the system date and time.

The following table describes the parameters in this screen.

Parameter Date Time

Description Sets the system date. Sets the system time.

Format DDD MMM DD, YYYY (day-of-the-week month day, year) HH:MM:SS (hour:minute:second)

Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on system startup.

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The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Boot Display

Description Sets the display device on boot-up. When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer's display screen is the boot display. When set to Both, the computer outputs to both the computer display screen and an external display device if one is connected.

Options Both or Auto

Screen Expansion

When set to enabled, the screen will automatically adjust the display to fit the screen when the resolution is set to 640 x 480. When enabled, it allows your computer to resume when LAN/Modem access is active. When enabled, the computer gives off a beep when a hotkey (key combination is pressed). Allows you to define your system's booting process; whether to skip some POST routines or proceed with the normal booting process. Specifies the order in which the computer starts up from. See the section below.

Enabled or Disabled

Resume on LAN/Modem Access Hotkey Beep Fast Boot

Enabled or Disabled Enabled or Disabled Enabled or Disabled

Boot Drive Sequence

1st: Floppy Disk, 2nd: CD-ROM, 3rd: Hard Disk 4th: LANDesk (R) Service Agent

Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your computer. For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:Hard Disk and 4th:LANDesk (R) Service Agent) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CDROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk. To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, 3rd and 4th), then use the cursor left/right keys to select the device for that priority level.

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Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Device Configuration screen assigns resources to basic computer communication hardware.

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Serial Port

Description Enables or disables the serial port. When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.

Options Enabled or Disabled 3F8h, 3E8h, 2F8h or 2E8h 4 or 11 Disabled or Enabled

IrDA FIR Port

Enables or disables the infrared port. When enabled, you can set the base I/O address and interrupt request (IRQ) and direct memory access (DMA) channel of the infrared port.

Parallel Port

Enables or disables the parallel port. When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port. If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to 1.

Enabled or Disabled 378h, 278h, or 3BCh 7 or 5 Bi-directional, ECP, EPP or Standard

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System Security
The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Setup Password

Description When set, this password protects the computer and the BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password. When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password. When set, this password protects the hard disk from unauthorized access. See the following section for instructions on how to set a password. The Pentium III processor includes a unique serial number which allows individual CPUs to be identified. You can turn off this feature by setting this parameter to Disabled. This one is not available in the model with Celeron processor.

Options None or Present

Power-on Password

None or Present

Hard Disk Password

None or Present

Processor Serial Number

Enabled or Disabled

Setting a Password
Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the Enter key. The password box appears:

2.

Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press Enter. Retype the password to verify your first entry and press Enter. After setting the password, the computer automatically sets the chosen password parameter to Present.

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Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

6 6 6

Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.

When a password is set, a password prompt appears on the left-hand corner of the display screen. 1. When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS Utility at boot-up.

Type the Setup Password and press Enter to access the BIOS Utility. 2. When the Power-on Password is set, the following prompt appears at boot-up.

Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter. 3. When the Hard Disk Password is set, the following prompt appears at boot-up.

Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter. You have three chances to enter a password. If you successfully entered the password, the following symbol appears.

If you fail to enter the password correctly after three tries, the following message or symbol appears.

To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.

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Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays.

If you would like to load default settings for all parameters, use the cursor left/right () keys to select Yes; then press Enter. Choose No if otherwise.

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Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:

6 6

New versions of system programs New features or options

Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.

Executing Flash Program
IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. 3. Create a bootable disk. Copy all AFlash files into this bootable diskette. Put the bootable disk into TravelMate 520 series module, then reboot.

IMPORTANT:Never turn off the system power while Flash BIOS is programming. This will damage your system. 4. After Flash BIOS is done, reboot the system. NOTE: If there are any problems occurred during BIOS update, see "Index of PQA Diagnostic Error Code, Message" on page 81 for troubleshooting.

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System Utility Diskette
This utility diskette is for the Acer TravelMate 520 notebook machine. It provides the following functions: 1. 2. 3. Panel ID Utility Thermal & Fan Utility Main Board Data Utility

To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions. IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. Do system transfers. Copy the following files to A:\. HIMEM.SYS RAMDRIVE.SYS

Panel ID Read/ Write Utility
1. Panel ID Read This function will display the panel ID setting of Acer TravelMate 520 series, there maybe no values in inverter if no ID was found. 2. Panel ID Write

This function will display a table of all panel IDs of Acer TravelMate 520 series, and ask to input the no. corresponding to the panel ID of the LCD. Then, the chosen ID will be set in EEPROM.

Thermal test Utility
1. Read thermal setting This function will show the current thermal setting of your system and CPU which include the status, current local temp, remote temp, conversion and configuration. 2. Set thermal setting

This function will write the default values into EEPROM. 3. Test fan

This function will test the fan. Error message will be displayed when problem is found.

Main Board Data Utility
1. Read Main Board Data. This function displays the MBD data. 2. Create MBD header, product & manufacturer names.

This function will create three informations and write to EEPROM automatically: a. b. c. 3. Header information Product name Manufacturer name

Write MBD UUID

There are two sub-functions: a. Create and write a new UUID - this function is used when the original UUID is lost or damaged.

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b. 4.

Write UUID by user keyin - this function is used when the original UUID is kept. User may use "Read Main Board Data" function first to keep the UUID.

Write MBD serial number - this function will write MBD serial number by user keyin.

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System Diagnostic Diskette
IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 520 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions. This diagnostic program is designed to perform the following diagnostic tools for Acer TravelMate 520 notebook machine. It provides the following functions. 1. 2. 3. 4. PQA System Diagnostics Audio Resource and Loopback Test IR Test USB Register and Connect/ Disconnect Test

To use this diskette, first boot from this diskette, then a "Microsoft Windows 98 Startup Menu" prompts you to choose the testing item. Follow the instructions on screen to proceed. IMPORTANT:If this diskette is not bootable, do the following actions before you use it: 1. 2. Do system transfers. Copy the following files to A:\ HIMEM.SYS RAMDRIVE.SYS CHOICE.COM MSCDEX.EXE

PQA System Diagnostics
NOTE: This PQA diagnostics program will test Acer TravelMate 520 notebook series' hardware peripherals. 1. 2. 3. When you select One Test, Test command (F2 key) will only work in the first-level menu (Item Test), if you are in sub-level menu, please press ESC to return to upper-level (Item Test) menu. Use Space Bar to select/ deselect a testing item. When testing is done, there will be a testing report, where you could find out whether the testing is successful or not.

Audio Resource and Speaker-Out Test
This function will test Audio Resource and Loopback of Acer TravelMate 520 notebook series. You will see "PASS" when test is successful. You need "Loopbacker" when you choose "Loopback Test". Please put Loopbacker in Line-in, Line-out and Micro-in. You will see "PASS" when test is successful.

Infrared Ray (IR) Test
This function will test Infrared Ray of Acer TravelMate 520 series. Following are the steps: 1. 2. 3. You must prepare a reflect server (another Acer TravelMate 520 notebook) which can reply to testing unit the communicated data. Prepare a bootable disk for the server, choose "Make a Host Disk". Insert the Host disk in Host Server, then reboot.

1

New added description. Please pay attention to it.

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Chapter 2

4. 5.

Type "Host" to run Host server first. If there is no reflect server, the test program will show "IR FAIL".

USB Register and Connect/ Disconnect Test
This function will test USB Register and Connect/Disconnect of TravelMate 520 notebook series. 1. 2. Register test (USBCMD, USBINTR, FRNNUM, FLBASEADD, SOF) - test its own USB internal circuit. UHCI/ OHCI test utility a. b. c. Please prepare a USB device such as USB mouse, USB keyboard or USB modem, and leave the USB port disconnected. (Don't connect first) Program will dynamically detect the incoming device for two times, please plug the USB connector in USB port first, then plug it out. (Connect one time, disconnect one time) The test program will show the account of connected/ disconnected, if every steps was doing right, the screen will show "PASS", otherwise show "FAIL".

Running PQA Diagnostics Program

PQA

Vx_x

xx-xx-xx

Diag

Result

SysInfo

Option

Exit

Press to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.

PQA

Vx_x

xx-xx-xx

Diag
ONE MULTI FULL QUICK

Result Diag
TEST TEST TEST TEST

SysInfo

Option

Exit

One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the selected test items in sequence.

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Full Test performs all test items in detail for your system. Quick Test performs all test items quickly for your system. The screen below appears if you select Multi Test.

PQA PQA

Vx_x Vx_x

xx-xx-xx xx-xx-xx

Diag Diag

ONE One MULTI Multi FULL QUICK

Result Result Diag Diag
TEST TEST TEST TEST TEST TEST

SysInfo SysInfo

Option Option

Exit Exit

TEST COUNT VALUE (1...9999) 1

Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).

PQA

Vx_x

xx-xx-xx

Result Diag Diag
MANUALTest Items TEST [ AUTO] System Board TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache

SysInfo

Option

Exit

SPACE: mark/unmark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open sub-item's menu Test Times = 1

Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of each selected item. Press Esc to close the submenu. The right corner screen information gives you the available function keys and the specified test number.

Test Times: Indicates the number of tests to perform. NOTE: The F1 and F2 keys function only after you finish configuring the Test option. NOTE: When any errors are detected by diagnostic program, refer to "Index of PQA Diagnostic Error Code, Message" on page 81 for troubleshooting.

6 6 6 6 6 6

Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s) Enter: Opens the available options

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Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
! ! ! ! !

Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Flat-bladed screw driver or plastic stick

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

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43

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.

44

Chapter 3

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

START

BATTERY

CDROM MODULE

DIMM COVER

MIDDLE COVER

COMBO MODULE COVER

HINGE CAP

HDD MODULE

TOUCH PAD

INVERTER CABLE

LCD COAXIAL CABLE

KEYBOARD

LCD CABLE COVER

LCD MODULE

MAIN UNIT

LCD BEZEL

SPEAKER

INVERTER

LCD

INVERTER CABLE

LCD COXIAL CABLE

LCD BRACKET

Chapter 3

45

MAIN UNIT

CPU HEATSINK PLATE

UPPER CASE

FDD MODULE

CPU HEATSINK

CHARGER PLATE

FAN

MAIN BOARD

LOWER CASE

PCMCIA SOCKET

CPU

AUDIO BOARD

46

Chapter 3

Removing the Battery Pack
1. 2. To remove the battery pack, push the battery release button inward. Slide the battery pack out from the machine.

Removing the Battery Cover
1. To remove the battery cover, press the cover on this side outward carefully, then remove the cover.

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47

Removing the CD-ROM Drive Module
1. 2. To remove the CD-ROM drive module, push the release button outward. Slide it out from the machine.

Disassembling the CD-ROM Drive Module
1. 2. To disassemble the CD-ROM drive module, first remove the four screws as shown. Remove the CD-ROM drive module from the CD-ROM drive chassis.

3.

Remove the two screws from the CD-ROM board, then remove the CD-ROM board from the CD-ROM drive.

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Chapter 3

Removing the Hard Disk Drive Module
1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.

2.

Remove the hard disk drive module out from the machine carefully.

Disassembling the Hard Disk Drive Module
1. 2. To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket. Slide the hard disk drive out from the hard disk drive bracket.

3.

Remove the hard disk drive connector from the hard disk drive.

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49

Removing the Extended Memory
1. 2. To remove an extended memory from the machine, first remove the screw from the memory cover. Push the memory cover leftward to lift the cover off, then remove the memory cover.

3.

Push out the latches on both sides of the socket, and pull the memory module out from the socket.

50

Chapter 3

Removing the Modem Board
1. 2. To remove the modem board, first remove the screw from the modem cover. Remove the modem cover from the machine.

3.

Remove the two screws from the modem board as shown, use a plastic bladed screwdriver to remove the modem board from the main unit.

4.

At CN26, disconnect the modem cable from the modem board, then remove the modem board.

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51

Disassembling the LCD
Removing the Hinge Cap
1. To remove the hinge cap, push the hinge cap outward, then slide the hinge cap out from the main unit.

Removing the Middle Cover
1. 2. To remove the middle cover, push the middle cover rightward and lift the middle cover away. Disconnect the launch board cable from the launch board.

3.

Remove the two screws from the launch board as shown, then remove the launch board from the middle cover.

Removing the Keyboard
1. To remove the keyboard, pull out and upward to expose the keyboard.

52

Chapter 3

2.

At CNX2, disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board.

3.

At CN10, disconnect the launch board cable from the main board, then remove it.

Removing the Cable Cover
1. To remove the cable cover, push the cable cover backward then pull the cover off gently.

Removing the LCD Module
1. To remove the LCD module, first remove the two screws from the rear of the unit and the two screws from the base of the unit as shown.

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53

2.

At CN9, remove the two screws from the LCD FPC cable, and then disconnect the LCD FPC cable from the main board.

3.

At CN8, disconnect the inverter cable from the main board.

4. 5.

Remove the LCD module from the main unit. Remove the video capture kit cover from the LCD module on each side.

6.

Remove the three LCD cushions as shown, next remove the three screws from the LCD bezel.

NOTE: If you have 12.1" or 13.3" LCD, you need to remove five LCD cushions and five screws.

54

Chapter 3

7.

Snap off the LCD bezel carefully, then remove the LCD bezel from the LCD module.

Removing the Inverter Board
1. To remove the inverter board, remove the two s