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PN59D6500DFXZA Fast Track Troubleshooting Manual, Rev. 1/10/12
Y Buffer X Buffer No Service Bulletins
X Main
SMPS
Y Main
Please check GSPN for parts update!
Quick Parts List:
Version Parts No Short Description
ALL BN44-00447A Power PCB
Main
ALL BN94-04709A Main PCB
I201 BN96-16531A Logic Main PCB
Logic ALL BN96-16532A Buffer E
ALL BN96-16533A Buffer F
ALL BN96-16534A Buffer G
ALL BN96-16535A X Main
ALL BN96-16536A Y Main
Spkr ALL BN96-16537A Buffer X
Spkr Wi-Fi
Blue Tooth ALL BN96-16538A Buffer Y Up
Buffer E Buffer F ALL BN96-16539A Buffer Y Down
ALL BN96-17107A RF module PCB
Y403 BN96-19070C Function & IR PCB
HELP: 1-888-751-4086 (Tech Support) Latest Firmware: I201 BN96-19070C Function & IR PCB
1-866-894-0637 (FE) Please check Samsung.com for latest Y404 BN96-20516A Logic Main PCB
update! Y403 BN96-20516A Logic Main PCB
I201 BN96-16474A Panel
GSPN 2011 PDP Firmware for D6000, D7000 Series (T- Y403 BN96-20267A Panel
http://gspn3.samsungcsportal.com MST5AUSC, 1009.2 Y404 BN96-20268A Panel
PLUS ONE ALL BN63-07791A Bottom Cover
Firmware for D6000, D7000 Series
http://my.plus1solutions.net/clientPortals/samsung ALL BN96-16808A Front Cover
- Version : 1009.2
ALL BN96-16826A Rear Cover
- Folder Name: T-MST5AUSC
ALL BN96-16886A Stand Guide
HOT TIPS - Related Models: LED: D6000, D7000 Series
- Description: ALL BN96-18641A Stand Guide Neck
-Power On Problems: (pg. 3) Support 3D Explore and Compassion Apps ALL BN96-18955A Stand Base
-Video Problems: (pg. 4) ALL BN96-18070B Speaker
ALL BN96-18130H LVDS Cable
ALL AA59-00442A Remote
ALL BN63-02368B Cleaning Cloth
ALL BN96-09872R Power Cord
PN59D6500DFXZA Fast Track Troubleshooting Manual
Power On Sequence:
1. STBY 5V (CN801, #2, 5v)
2. PS_ON (CN801, #1, 3.3v-0v)
3. VS_ ON (CN802, #6, 0-3.3v)
4. Panel should illuminate briefly
PN59D6500DFXZA Fast Track Troubleshooting Manual
Sample
"VITAL SIGNS"
When troubleshooting, It's very important to first check Vs, Va, Vsc & Ve
If Vs is missing (0V), disconnect power and check for short. Use ohm
Power Supply Trouble Shooting Notes: meter to measure resistance while disconnecting Y-Board & X-Board
supply feeds one at a time.
2010/2011 models
Turn Power On and Test SMPS with shorted connector removed for
Will not be run with the "X" or "Y" main disconnected. The SMPS will correct Vs voltage verification. (It may only come up briefly but to full
shut down immediately. However if a meter is first connected to the level). Be careful not to reconnect power connectors until Vs falls below
test point when power is applied it will read the correct voltage briefly 10V.
before shut- ting down.(You have enough time to check key
If Va is low or missing, disconnect power connectors to Address Boards
voltages)
and Check to see if SMPS Supply is restored. (Note Va feed normally
CAUTION: Do not reconnect any connectors to SMPS or Y/X Boards passes through the Y-Drive to the Address Boards (Logic Buffer Boards).
until power has been turned off long enough for Vs to drop below 10V If Vsc is low or missing and Vs is OK, the failure is with the Y-Board
or damage will occur to X or Y Boards. .
since the Y-Board generates the Vsc voltage from the supplied Vs.
SMPS Over Current Protection If Ve is low or missing and Vs is OK, the failure is with the X-Board since the
Ve is generated by the X-Board from the supplied Vs. (Please note: In some
If a short circuit occurs on either the VS or VA voltage lines, the SMPS rare cases the Ve is generated by the Y-Board fed to the X-Board.)
stops operating, but should not fail. When the short circuit is removed
from the source line, the Power Supply will operate normally again. Other SMPS Voltages:
Many SMPS Supplies are replaced needlessly! Check Low Voltage feeds to the Main Board and other supplied Assemblies.
3
PN59D6500DFXZA Fast Track Troubleshooting Manual
TROUBLESHOOTING VIDEO PROBLEMS
1. Verify Video Operation 2. Using Test Patterns in Service Mode
a) Customer Picture Test (if available) - ENTERING SERVICE MODE