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WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL : WM2411HW/WM2011H*/WM1811CW
WM2432HW/WM2032H*/WM1832CW
WM0532HW/WD-10210BD/WD-12210(5)BD
WM2444H*M/WM2442H*/WM2042CW
WM0642H*
100
DEC. 2002 PRINTED IN KOREA P/No.:3828ER3013T
101
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 5
3. PARTS IDENTIFICATION ............................................................................................................ 7
4. INSTALLATION ............................................................................................................................. 8
5. OPERATION ................................................................................................................................11
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................15
7. TROUBLESHOOTING.................................................................................................................19
7-1. BEFORE PERFORMING SERVICE ...................................................................................19
7-2. QC TEST MODE.................................................................................................................19
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................19
7-4. ERROR DISPLAY ...............................................................................................................20
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................22
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................22
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................25
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................32
10. EXPLODED VIEW .....................................................................................................................40
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40
10-2. DRUM & TUB ASSEMBLY................................................................................................41
10-3. DISPENSER ASSEMBLY .................................................................................................42
2
1. SPECIFICATIONS
WM2411HW WM2011HS / WM2011HW WM1811CW
ITEM
WM2432HW WM2032HS / WM2032HW WM1832CW
WD-12210(5)BD WM0532HW / WD-10210BD
POWER SUPPLY 120V ~ 60Hz
PRODUCT WEIGHT 190 lbs. (86 kg)
ELECTRIC WASHING 280W 235W
POWER DRAIN MOTOR 80W
CONSUMPTION WASH HEATER 1000W -
REVOLUTION WASH 42 rpm
SPEED SPIN 0-1200 rpm 0-1000 rpm 0-900 rpm
CYCLES 9 7 5
WASH / RINSE TEMPERATURES 6 5 4
SPIN SPEEDS 6 5 5
OPTIONS Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash
CUSTOM PROGRAM Incorporated
WATER CIRCULATION Incorporated -
OPERATIONAL WATER PRESSURE 4.5-145 psi (30-1000 kPa)
CONTROL TYPE Electronic
WASH CAPACITY 3.22 cu.ft (3.72 cu.ft.IEC)
DIMENSIONS 27"(W) X 29 -1/2"(D) X 42 -3/4"(H), 49 -4/5"(D, door open)
DELAY WASH up to 19 hours up to 12 hours up to 9 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 7 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
CHILD LOCK Incorporated
RLM ENABLE -
3
ITEM WM2444H*M WM2442H*/WM0642H* WM2042CW
POWER SUPPLY 120V ~ 60Hz
PRODUCT WEIGHT 190 lbs. (86 kg)
ELECTRIC WASHING 280W 235W
POWER DRAIN MOTOR 80W
CONSUMPTION WASH HEATER 1000W -
REVOLUTION WASH 42 rpm
SPEED SPIN 0-1200 rpm 0-1000 rpm
CYCLES 7 5
WASH / RINSE TEMPERATURES 6 4
SPIN SPEEDS 6 5
OPTIONS Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash
CUSTOM PROGRAM Incorporated
WATER CIRCULATION Incorporated -
OPERATIONAL WATER PRESSURE 4.5-145 psi (30-1000 kPa)
CONTROL TYPE Electronic
WASH CAPACITY 3.32 cu.ft (3.83 cu.ft.IEC)
DIMENSIONS 27"(W) X 29 -1/2"(D) X 44"(H), 49 -4/5"(D, door open)
DELAY WASH up to 12 hours up to 9 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 10 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
CHILD LOCK Incorporated
RLM ENABLE Incorporated -
4
2. FEATURES & TECHNICAL EXPLANATION
2-1.FEATURES
Direct Drive System
The advanced Brushless DC motor directly drives the drum
without belt and pulley.
Tilted Drum and Extra Large Door Opening
The tilted drum and extra large door opening make it possible
to load and unload easily.
Water Circulation
Spray detergent solution and water onto the load repeatedly.
Clothes are soaked more quickly and thoroughly during the wash cycle.
Detergent suds are eliminated more easily by the water shower
during rinse cycle. The water circulation system uses both
water and detergent more efficiently.
RollerJets
The washing ball enhances wash performance and reduces
damage to clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
Built-in Heater
The internal heater automatically heats the water to the optimum
temperature on selected cycles.
Child Lock
The Child lock feature prevents children from pressing any buttons
to change the settings during operation.
Using the RLM (Remote Laundry Monitor)
The RLM monitors status of your washer and/or dryer. You can plug the
display unit into any power outlet in your home.
The RLM Display Unit can be purchased separately for this washer.
5
2-2.FUZZY LOGIC WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
water
temperature
washing time
the best
selected FUZZY
washing rinsing time washing
temperature LOGIC performance
spin rhythm, time
load
size
SENSING PROCESSING DETERMINATION EFFECT
2-3.WATER LEVEL CONTROL
This model incorporates a pressure sensor which can sense the water level in the tub.
The water supply is stopped when the water level reaches the preset level, the washing
program then proceeds.
Spinning does not proceed until the water in the tub drains to a certain level.
2-4.DOOR CONTROL
The door can be opened by pulling the door handle whenever washer is not in operation.
When the cycle is completed, the DOOR LOCKED light will turn off.
If a power failure has occurred while in operation, the door will lock for 5 minutes.
Clicking sounds can be heard when the door is locked / unlocked.
6
3. PARTS IDENTIFICATION