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Toshiba Update Disc Part Number: HDX24000
Firmware Update Version: 4.0
TOSHIBA HD-XA2 Firmware Update Disc Instructions
Thank you for selecting a TOSHIBA HD-DVD Video Player
As part of our commitment to provide world-class service to our customers, TOSHIBA is supplying this firmware update disc
for purchasers of TOSHIBA Model HD-XA2.
The installation process is simple; however, please read all of the following instructions and notices prior to installation. This
disc is intended solely for use with TOSHIBA Model HD-XA2.
Notice (Read Prior to Beginning the Firmware Update Process)
The following events may interrupt the firmware update process and cause the player to malfunction.
1) DO NOT unplug the power cord during the firmware update process
2) Avoid loss or interruption of power during the firmware update process
! 3) DO NOT press the power button on the unit during the firmware update process
4) Check the disc for dirt or scratches before beginning the firmware update process
In the event that you have any questions regarding the firmware update process, please contact TOSHIBA Customer Solutions
at 1-800-319-6684.
Instructions (Begin Firmware Update)
1) Confirm that the player is connected to a television. Turn on the television and select the appropriate video input on
the television to view the player. (I.e. Video 1, Video 2, HDMI etc...)
2) Turn the player on by pressing the "On / Standby" button" on the unit or with the remote control.
3) Open the player's tray by momentarily pressing the "Open / Close" button on the front of the unit.
4) Place the firmware update disc on the tray and close the disc drawer. The player will indicate "Loading" as the
firmware update disc is initially read.
5) The players front display will indicate "Ver Up" and the on-screen display will indicate "Do you want to update the
version?"
6) If "Yes" is not already selected (Highlighted in yellow) select "Yes: by using the cursor left button on the remote
control.
7) Press "OK" on the user remote.
8) If you receive a message "Error code : 2007c5c2" on the TV, this indicates you are using an incorrect firmware
version. You should contact Toshiba Customer Solutions at 1-800-319-6684 to obtain the correct firmware version.
9) After approx 2 minutes the players front display will indicate the progress of the firmware update in steps. It will first
indicate "STEP 1/5" then "STEP 2/5", "STEP 3/5", "STEP 4/5" and finally "STEP 5/5".
10) The player will stay on "STEP 5/5" for an extended period of time. During the update process the ON/STANDBY
Led will flash between red and blue indicating that the update is in progress.
11) The complete firmware update process will take approximately 15 minutes. DO NOT UNPLUG or POWER
DOWN the Player during the update process or it may result in damage to the HD DVD Player. The disc tray
! will automatically open upon completion of the firmware update. The unit will shut off with the tray in the open
position.
12) Remove the update disc from the tray.
13) Turn the player on by pressing the "On / Standby" button on the front of the unit. The disc tray will automatically
close.
14) When updating to this firmware version from some earlier releases you may be required to perform an additional step
starting at step 15. This is indicated by the word "MSSG" on the front display of the player after the unit powers on. If
the word "MSSG" does not appear your firmware update is now complete and you may stop now.
15) If the word "MSSG" appears on the front display of the player the connected TV will display "Updating starts, Do not
turn off during the update although no dialogues or screens will appear. After the update is complete, the power will
automatically turn off." Press "OK" on the remote.
16) DO NOT UNPLUG or POWER DOWN the Player during this update process or it may result in damage to the
HD DVD Player.
17) Wait for the player to power down by itself.. This may take approximately 10 minutes.
18) Power on the Player.
19) The firmware update is now completed.
1420-B Toshiba Dr. Lebanon, TN 37087 Fax: 615-444-0630 www.tacp.toshiba.com