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SERVICE Bulletin
PRODUCT: OTR Microwave
Bulletin date: 11/16/2011
Bulletin Number: ASC20111118001
ELECTRONICS
Models: SMH1611B/XAA, SMH1611W/XAA, SMH1611P/XAA,
SMH1611S/XAA, SMH1713B/XAA, SMH1713W/XAA, SMH1713S/XAA,
SMH1816B/XAA, SMH1816W/XAA, SMH1816S/XAA, SMH7174BC/XAA,
SMH7174WC/XAA, SMH7174BE/XAA, SMH7174WE/XAA,
SMH7185BG/XAA, SMH7185WG/XAA, SMH7185STG/XAA.
SMH7187STG/XAA, SMH8165B/XAA,SMH8165W/XAA,
SMH8165ST/XAA, SMH8165STE/XAA, SMH9151B/XAA,
SMH9151W/XAA, SMH9151S/XAA, SMH9151ST/XAA,
SMH9151BE/XAA, SMH9151WE/XAA, SMH9151STE/XAA,
SMH9187B/XAA, SMH9187W/XAA, SMH9187ST/XAA,
SUBJECT: SMK9175ST/XAA

OTR Repair for SE (5E) Error Code.

Background:

When an "SE" error code is displayed on the OTR, the previous solution was to replace the
SWITCH MEMBRANE or the ASSY CONTROL BOX. Due to various quality issues that occurred
when the repair was performed using these parts, we will no longer provide the SWITCH
MEMBRANE to complete this repair.

Solution:

You cannot use the SWITCH MEMBRANE and the ASSEMBLY CONTROL BOX to repair
microwaves with SE (5E) errors. These parts are no longer available as replacement parts.

To repair a microwave with an "SE" error on the front panel, replace the ASSEMBLY CONTROL
PANEL instead. The ASSEMBLY CONTROL PANEL includes: