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SERVICE BULLETIN
PRODUCT: Dishwasher
BULLETIN DATE: 7/2/2014
BULLETIN NUMBER: ASC20140702001
ELECTRONICS DW80H9930US/AA,
MODELS: DW80H9950US/AA,
DW80H9970US/AA
SUBJECT: 7E error code
Background: When using the dishwasher for the first time, a 7E error code appears. The error is
caused by packing tape on the water wall that has not been removed. If the tape is left on the
water wall, it cannot move, causing a 7E error.
Solution: Remove the tape from the water wall. Power off the unit, and then power it back on.
Start a cycle to make sure that the 7E error code does not re-appear.
Symptom 1 Symptom 2 Symptom 3 Symptom 4
1 1
Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
and other information on this product.
This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.