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SERVICE BULLETIN
Product: Dishwasher
Bulletin Date: 11/20/2013
Bulletin Number ASC20131120001
ELECTRONICS
Models DW80F800UWS/AA,
DW80F600UTS/AA,
SUBJECT: Improved software on the DW80F600UTW/AA,
main board of the DW80F series DW80F600UTB/AA
dishwashers.
Background: On some dishwashers, the heater is failing after the customer uses the Smart Auto
or Normal cycles. When the heater fails, the dishwasher will run continuously and never complete
a cycle. In addition, the dishwasher will not display a heater error code when this occurs.
Solution: If the dishwasher runs continuously but displays no error code, check the heater
resistance. It should measure approximately13.5 . If the heater's resistance differs from this
value, change the heater and the main PCB at the same time. The software on the new main PCB
should be software version 32.

To check the software version of the main PCB, enter the test mode by pressing the Power,
Heavy, and Delicate buttons. On the DW80F800, the software version will be displayed in the
delay start display. See below.

On the DW80F600 series, the Smart Auto, Normal, Heavy, and 6 Hr. button will illuminate,
indicating that the software version is 32.

Below is a chart showing when the software on the main PCB was updated. Dishwashers
produced on or after this date should not have this problem.

Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
and other information on this product.

This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.